Zebra Technologies 2 manual

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Table of contents for the manual

  • Page 1

    User's Manual Portable Printer Part No. UMAN-EN2+ Rev .G, March, 2003[...]

  • Page 2

    ii Proprietary Statement This manual contains proprietary information of Zebra T echnologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the[...]

  • Page 3

    iii continued next page CONTENTS Introduction ................................................................... O-1 Printer Specifications ................................................... O-2 Physical ......................................................................... O-2 Environmental ....................................................[...]

  • Page 4

    iv Communicating to the Printer ................................... O-20 Cable Communicati ons ............................................... O-21 IR Communicati ons ..................................................... O-22 Bluetooth™ Networking Overview .............................. O-23 APPENDIX A Interface Cables ...........................[...]

  • Page 5

    Operation Section[...]

  • Page 6

    [...]

  • Page 7

    O-1 UMAN-EN2+ INTRODUCTION The Encore™2 Portable Printer is the latest development in direct ther- mal printing technology from Zebra T echnolo- gies Corpora- tion. This por- table printer is ideally suited to print shelf labels, tickets, price change stickers, receipts, linerless labels and any other mobile application where on-site printing is [...]

  • Page 8

    O-2 UMAN-EN2+ . PRINTER SPECIFICA TIONS Physical Height: 5.1" (130 mm) Width: 4.0" (102 mm) Depth: 3.12" (79 mm) We ight: 1.3 lbs. (.58 kg) with batteries/ no media Environmental Operating temperature: 14 ° to 104 ° F (-10 ° to 40 ° C) Storage temperature: -4 ° to 140 ° F (-20 ° to 60 ° C) Relative humidity: 95% non-condensin[...]

  • Page 9

    O-3 UMAN-EN2+ Communications Protocol The Encore 2 supports RTS/CTS (hardware) and XON/ XOFF handshaking protocols to synchronize with the host terminal. The handshaking protocol and the baud rate is programmable. The default communications parameters are: Handshaking = RTS/CTS Baud Rate = 9,600 Parity = None Data Bits = 8 Stop Bits = 1 Pin Assignm[...]

  • Page 10

    O-4 UMAN-EN2+ Media T ype •P aper Labels •S ynthetic Labels •P lain paper •T ags •T wo-part thermal receipts • Linerless labels (on linerless models only) Media Handling Media Width: Max. 2.12" (54 mm) Min. 1.0" (25 mm) Maximum Print Width: 1.9" (48 mm) Media Core Size: .75" (19 mm) •A djustable stock width •E as[...]

  • Page 11

    O-5 UMAN-EN2+ Formats • 25 Resident fonts •O ptional international character fonts • Flash memory for down-loadable programs, label formats, fonts and graphics • Fully scalable fonts •B uilt-in graphics support Accessories and Options •S ingle battery pack fast charger • Four battery pack fast charger •E xtra NiMH battery pack •B [...]

  • Page 12

    O-6 UMAN-EN2+ CONTROLS Keypad Functions Feed Switch: Advances media to next label or sense mark without printing. On switch: momentary on action turns printer on Off switch: turns printer off. Power Light: Indicates Printer is turned on Status Light: Steady light indicates printer is either out of media, or head release latch is open. Flashing duri[...]

  • Page 13

    O-7 UMAN-EN2+ BA TTERIES AND CHARGING Removing and Replacing Batteries Batteries are removed from the Encore 2 by the follow- ing procedure: 1. Face the front of the printer . Push the battery release button on the right side of the printer down as indicated by the arrow . 2. Firmly slide the battery pack out of the printer until it is clear while [...]

  • Page 14

    O-8 UMAN-EN2+ Chargers Listed below are the specifications for the Encore 2 chargers: UCN72-4 : (p/n series AC15482-tab) (Part numbers will vary depending on specific country of use. Consult factory for complete part numbers.) This charger is designed to charge up to four batteries simultaneously . Battery packs may be charged sepa- rately or while[...]

  • Page 15

    O-9 UMAN-EN2+ Battery Safety W arnings Battery terminals are recessed to prevent acciden- tal short cir cuiting of the battery. Allowing these terminals to contact conductive material will create a short cir cuit which could cause burns and other injuries or could start a fire. Use of any charger not approved specifically by Zebra for use with Enco[...]

  • Page 16

    O-10 UMAN-EN2+ M EDIA I NST ALLA TION : P EELER NOT IN USE M EDIA I NST ALLA TION : P EELER IN USE Peeler Roller Platen “Open” Button Edge Guide Platen Edge Guide “Open” Button Media Liner Peeler Bar[...]

  • Page 17

    O-11 UMAN-EN2+ continued next page INST ALLA TION OF MEDIA The Encore 2 can print continuous batches of labels or print and separate labels automatically using its built in label peeler . The following details how media installation for these two modes. Peeler not in use (Journal, linerless, or batch quantities of labels) 1. T urn unit off. 2. Pres[...]

  • Page 18

    O-12 UMAN-EN2+ Installation of Media (continued) 5. Slide the edge guide back over the spindle and against the roll of media. Roll should be against the inside wall of the paper compartment. 6. Close the top and insure it is securely latched before beginning to print. Insure labels feed over the peeler bar and separate from the liner as the printer[...]

  • Page 19

    O-13 UMAN-EN2+ continued next page TROUBLESHOOTING Self T est: Perform the self test as described in the Controls sec- tion. The unit should print a line of interlocking “X’ s followed by two reports. The first report indicates model, ROM version, serial number , baud rate, etc. The second report contains application information. If no second r[...]

  • Page 20

    O-14 UMAN-EN2+ Error light flashing •N o application: reload program. • If using wireless communications: normal indication data is being received. Error light always on: •C heck that media is loaded and that the print head is closed and securely latched. Skips labels: •C heck media for top of form sense mark or label gap. •C heck that th[...]

  • Page 21

    O-15 UMAN-EN2+ Never use any sharp objects on printer mechanism as it could damage the print head or the platen. Use only alcohol and a cotton swab for cleaning the printer.[...]

  • Page 22

    O-16 UMAN-EN2+ MAINTENANCE The Encore 2 should be cleaned periodically (approxi- mately every two weeks), depending on usage and the type of media being employed. Components of the printer that require periodic mainte- nance are: •T he print head •P laten (print roller) on printers configured for linered media only . Linerless printers require [...]

  • Page 23

    O-17 UMAN-EN2+ continued next page Never use any sharp objects on printer mechanism as it could damage the print head and platen. Use only the supplied cleaning pen or a cotton swab saturated with alcohol for cleaning. Always turn the printer of f prior to any cleaning operation. Cleaning the print head: •O pen the printer . Press the “Open” [...]

  • Page 24

    O-18 UMAN-EN2+ Linerless Media Printers Printers using linerless media require more frequent cleaning. Linerless media deposits adhesive which must be removed for optimum performance. Linerless printers can be identified by a platen which is not black, or by reading the unit’s fifteen digit Product Configuration Code (PCC) label on the back of th[...]

  • Page 25

    O-19 UMAN-EN2+ inside the media compartment that come in contact with the linerless media adhesive should be cleaned, along with: •R idged section on the latch •A rea around the Bar/Gap Sensor and Label Pres ence Sensor •P rinthead • Inside surface of the edge guide Note: It is not necessary to clean the platen on linerless units. The plate[...]

  • Page 26

    O-20 UMAN-EN2+ COMMUNICA TING T O THE PRINTER The printer must establish communications with a host terminal which sends the data to be printed. Communi- cations occur in three basic ways: •B y a cable between the printer and its host terminal • Infrared (usually by means of the industry standard IrDA protocol) •U sing Bluetooth™ radio freq[...]

  • Page 27

    O-21 UMAN-EN2+ Continued on next page Cable Communications All Encore 2 printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal. The 8- pin circular connector on your communications cable plugs into the serial communica- tions port on the bottom of the Encore 2 . It is keyed to assure correc[...]

  • Page 28

    O-22 UMAN-EN2+ IR Communications Printers equipped for infrared (IR) communications are identified by a small “IR” logo under the unit’s IR window . IR allows wireless communications between the printer and the host terminal. IR units can also communicate with a cable as detailed above, however , IR functions are disabled when the cable is pl[...]

  • Page 29

    O-23 UMAN-EN2+ Bluetooth™ Networking Overview “Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interfer- ence with other devices, limiting the range of a Bluetooth device to about 10 meters (about 32 feet). Bluetooth compliant pr[...]

  • Page 30

    O-24 UMAN-EN2+ A T ypical Bluetooth Connection Sequence In this simplified sequence “Joe’s T erminal” is a Bluetooth ready hand held terminal running an application that needs access to a printer . 1. Joe’s T erminal performs a search of its “piconet” (a Device Inquiry) and determines that there are four Bluetooth devices in the vicinit[...]

  • Page 31

    [...]

  • Page 32

    Appendices[...]

  • Page 33

    A-1 APPENDIX A INTERF ACE CABLES Pin 1 Pin 9 DB-9 Pin Female Plug (to P.C.) 8 Pin Male Plug (to printer) (TXD) (RXD) (RTS) (CTS) (GND) (DTR) (DSR) Shield (RXD) (TXD) (CTS) (RTS) (GND) (DSR) (DTR) Shield 3 2 7 8 5 4 6 1 2 3 4 5 7 8 1 4 6 7 3 5 8 2 PC Signals Printer Signals Part Number BL1 1757-000 8-Pin DIN to 9-Pin DB PC Cable This part is also av[...]

  • Page 34

    A-2 APPENDIX A INTERF ACE CABLES Cable Cord T erminal Printer Te rminal Part Number Lgth/T ype Connector Connector Notes COMPSEE Apex II BL12093-3 8’ Coiled RJ45 8 Pin DIN NORAND RT1 100/1700 Series BL11537-1 8’ /Coiled 6 Pin MinDIN 8 Pin DIN Over-molded RT1 100/1700 Series BL11537-2 12’/Coiled 6 Pin MiniDIN 8 Pin DIN Over-molded R T5900 Seri[...]

  • Page 35

    APPENDIX A INTERF ACE CABLES (continued) A-3 Cable Cord T erminal Printer Te rminal Part Number Lgth/T ype Connector Connector Notes SYMBOL (CONT .) LRT/LDT3800 CC11371-5 6’ / Coiled PIM Optical 8 Pin DIN “S” Printers Only & 6800 Series TEKLOGIC 7030 ILR BL13285-2 Coiled 36 Pin IDC Fem 8 Pin DIN 7025 ILR BL13285-1 Coiled 15 Pin DB male 8 [...]

  • Page 36

    A-4 APPENDIX B MEDIA SUPPLIES To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used. These advantages include: •C onsistent quality and reliability of media products. • Large range of stocked and standard formats. • In-house cust[...]

  • Page 37

    A-5 APPENDIX C MAINTENANCE SUPPLIES In addition to using quality media provided by Zebra, it is recommended that the print head be cleaned as pre- scribed in the maintenance section. The following items are available for this purpose: •C leaning Pen (10 pack), Reorder No. AN1 1209-1 (Recommended for use with Bravo™, Cameo™ and Encore™ print[...]

  • Page 38

    A-6 PRODUCT SUPPORT Contact the Help Desk at: Zebra T echnologies Corporation 30 Plan W ay W arwick, Rhode Island 02886-1012 USA Te lephone: +1 401.739.5800 Fax: + 1 401.732.7808 e-mail: risupport@zebra.com In Europe: Zebra T echnologies Europe, Limited Zebra House The V alley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, United Kingdo[...]

  • Page 39

    A-7 D275,286 D347,021 D389,178 D430,199 D433,702 3,964,673 4,019,676 4,044,946 4,360,798 4,369,361 4,387,297 4,460,120 4,496,831 4,593,186 4,607,156 4,673,805 4,736,095 4,758,717 4,816,660 4,845,350 4,896,026 4,897,532 4,923,281 4,933,538 4,992,717 5,015,833 5,017,765 5,021,641 5,029,183 5,047,617 5,103,461 5,113,445 5,140,144 5,132,709 5,142,550 5[...]

  • Page 40

    V isit our W eb site at www.zebra.com[...]