Y-cam Bullet manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Y-cam Bullet, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Y-cam Bullet one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Y-cam Bullet. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Y-cam Bullet should contain:
- informations concerning technical data of Y-cam Bullet
- name of the manufacturer and a year of construction of the Y-cam Bullet item
- rules of operation, control and maintenance of the Y-cam Bullet item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Y-cam Bullet alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Y-cam Bullet, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Y-cam service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Y-cam Bullet.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Y-cam Bullet item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

       This  manual  applies  to  the  following  Y ‐ cam  products.  Y ‐ cam  Black  SD  Y Features  and  operations  listed  in  this  anual  depend  on  the  specific  model.   Please  read  this  manual  carefully  before  attempting  to  in[...]

  • Page 2

     Page  2   TABLE  OF  CONTENTS  1.0   INTRODUCTION  ................................................................................................................................................  4  1.1   A PPROVAL  I NFORMATION  ......................................................................[...]

  • Page 3

     Page  3   6.31  D IGITAL  I/O  S ETUP  (Y ‐ CAM  B ULLET  O NLY )  ............................................................................................................................... ...  41  6.32  M OTION  D ETECTION  (I NTERNET  E XPLORER )  .....................................[...]

  • Page 4

     Page  4   1.0  INTRODUCTION    Thank  you  for  purchasing  a  Y ‐ cam  wireless  internet  video  came ra.    Please  read  the  following  instruct ions  carefully  before  attempting  to  install  or  use  the  camer a.   The ?[...]

  • Page 5

     Page  5   1.2  Restrictions   1.  DO  NOT  use  this  product  to  violate  one' s  privacy.  Monitoring  one' s  activities  without  consent  is  illegal  and  this  product  is  not  designed  and  manufactured  for  such  purpo[...]

  • Page 6

     Page  6   1.5  Recommendations   1. New  firmware  versions  are  released  periodically  and  they  provide  new  features,  improvement  to  existing  features,  fixes  to  known  issues  or  bugs,  etc.  It  is  strongly  recommended  that  [...]

  • Page 7

     Page  7   2.0  MAIN  FEATURES   Easy  Installation  The  setup  CD ‐ ROM  include s  the  Camera  Setup  software,  User  Man ual  and  Qui ck  Installation  Guide.  With  i ndustry  standard  automatic  configuration ‐ UPnP  (Universal  Plug  an[...]

  • Page 8

     Page  8    RTSP  MPEG4  Streaming  and  3GPP  Streaming  The  Y ‐ cam  live  stream  can  be  viewed  via  RealPlayer  or  QuickTime.  The  Y ‐ cam  liv e  stream  can  also  be  viewed  using  a  mobile  phone  running  RealPlayer  o[...]

  • Page 9

     Page  9   2.2  Y ‐ cam  Bullet  at  a  glance    [...]

  • Page 10

     Page  10   2.3  microSD  Card  Information  and  Installation  Adding  a  microSD  to  your  Y ‐ cam  will  allow  you  to  record  footage  and  motion  alerts  direct  to  memory  card  for  future  review.   It  is  advised  to  i[...]

  • Page 11

     Page  11   2.31  microSD  card  installation  for  Y ‐ cam  Black,  Knight  and  White  Models  The  microSD  memory  card  slot  can  be  f ound  on  the  bottom  of  the  Y ‐ cam.  The  card  will  only  fit  in  one  way,  and ?[...]

  • Page 12

     Page  12   3.0  INSTALLATION   For  initial  setup,  you  need  to  connec t  the  Y ‐ cam  directly  to  your  router,  switch  or  computer  via  a  network  cable.  You  cannot  connect  wirelessly  to  the  camera  without  first ?[...]

  • Page 13

     Page  13   3.2  Connecting  your  Y ‐ cam  directly  to  a  Computer   You  can  also  connect  the  Y ‐ cam  directly  to  a  compute r.  Pl ease  note  that  in  this  mode  you  will  not  be  able  to  view  your  Y ‐ cam [...]

  • Page 14

     Page  14   4.0  Y ‐ CAM  SOFTWARE  INSTALLATION   The  Y ‐ cam  Setup  utili ty  can  easily  and  quickly  detect  cameras  connected  to  yo ur  local  network  and  list  them  on  the  Camera  Setup  window;  also  you  can  use  [...]

  • Page 15

     Page  15   3. If  you  want  to  change  the  default  folder  click  “Change”  to  replace  otherwise  click  “Next”     4. Click  “Install”  to  install  the  Y ‐ cam  Se tup  utility.     5. Click  Finish  to  end  [...]

  • Page 16

     Page  16   4.11  Manually  Setting  TCP/IP  Settin gs  for  a  Camera  In  most  cases,  this  is  not  required  as  the  router  will  assign  the  correct  settings  to  the  camera.  It  is  however  useful  if  you  want  to[...]

  • Page 17

     Page  17   5. Take  note  of  the  following:  a. IP  Address  b. Subnet  Mask  c. Default  Gateway  d. DNS  Servers  (Both  numbers  with  the  first  being  the  primary  DNS  server  and  the  second  being  the  secondary  DNS  server) ?[...]

  • Page 18

     Page  18   4.2  Y ‐ cam  Software  Installation  for  Mac  1. Insert  the  Installation  CD  into  your  CD ‐ ROM  drive.   2. Browse  to  the  disk  and  open  the  Mac  directory.  Inside  there  will  be  a  ZIP  file  which  contains[...]

  • Page 19

     Page  19   4.3  Finding  your  Camera  with  Y ‐ cam  Setup  Now  you  have  your  camera  attached  and  the  software  ready,  you  are  ready  to  find  your  camera  on  your  network.   Double ‐ click  the  Y ‐ cam  icon  on  y[...]

  • Page 20

     Page  20   5.0  WELCOME  TO  YOUR  Y ‐ CAM!   Once  you  have  used  the  Y ‐ cam  Setup  Software  to  find  your  camera  and  opened  your  selected  camera,  you  will  be  greeted  with  your  Y ‐ cam  Homepage  for  your ?[...]

  • Page 21

     Page  21   5.1  User  Interface  (Internet  Explorer)  Upon  verification  of  the  username  and  password,  the  camera  image  will  load.  Please  note  that  when  using  the  camera  for  the  first  time,  you  will  be  prompted  [...]

  • Page 22

     Page  22   Explanation  of  Operating  Bar      1)  Mute.  Click  the  Mute  button  to  mute  the  audio.   2)  Slide  the  slide  block  horizontally  to  adjust  volume.      3)  Snapshot .  Press  the  Snapshot ?[...]

  • Page 23

     Page  23   5.2  User  Interface  (Firefox  and  Safari)   Upon  verification  of  the  username  and  password,  the  camera  image  will  begin  to  load.   QuickTime  or  your  media  program  may  ask  you  to  re ‐ enter  your ?[...]

  • Page 24

     Page  24   6.0  Y ‐ CAM  SETTINGS   You  can  now  view  your  camera  live,  but  this  is  only  on  your  local  network,  and  you  still  need  wireless  to  be  setup,  as  well  as  many  other  settings.   To  continue [...]

  • Page 25

     Page  25   If  you  need  to  add  access  for  another  user ‐ with  an  easier  to  remember  password ‐ you  can  set  that  up  later.   Once  you  have  typed  your  password  twice,  press  “Save”.  The  system  wil[...]

  • Page 26

     Page  26   6.01  Wizard  –  Easy  Setup  In  order  to  facilitate  the  setup  of  the  Y ‐ cam  there  is  a  Wizard  that  helps  non  technical  users  setup  the  camera  very  easily.   In  the  Settings  screen,  click ?[...]

  • Page 27

     Page  27   6.1  CAMERA  MENU   The  Camera  menu  is  located  on  the  right  of  the  Settings  screen.  When  you  click  on  the  word  “Camera”,  a  sub ‐ menu  of  camera  setup  options  will  be  displayed.   6.11  [...]

  • Page 28

     Page  28   [Volume]  Adjusts  the  sensitivity  of  the  microphone  from  0~14  where  0  is  the  lowest.   [G.726  bit  rate]  Four  options:  16,  24,  32,  40(kbps).  Determines  the  quality  of  the  audio  being  transmitted.  [...]

  • Page 29

     Page  29   6.12  Stream  Setup  Click  on  Stream  Setup  under  the  Camera  Menu  to  ch ange  the  stre aming  setti ngs  for  your  camera.  This  is  useful  if  you  require  a  certain  size  of  video  stream,  a  certain ?[...]

  • Page 30

     Page  30   your  connection  speed  and  network  traf fic.  If  you  are  experiencing  jerky  video  it  may  be  necessary  to  decre ase  the  bitrate.  For  the  Mobile  Stream,  th e  bitrates  are  listed  alot  lower  but  retain  th[...]

  • Page 31

     Page  31   6.13  OSD  Setup  Click  on  OSD  Setup  under  the  ti tle  Camera  to  change  the  on ‐ screen  display  para meters  of  th e  camera.     On  Screen  Display  Setting  Options  [OSD]  Enable  or  Disable  the ?[...]

  • Page 32

     Page  32   6.14  Night  Vision  Setup*  The  Y ‐ cam  utilizes  30  infrared  LEDs  to  provide  high  levels  of  light  in  dark  environments.  The  intelligent  photosensitive  components  can  automatically  turn  on  the  infrared  LEDs ?[...]

  • Page 33

     Page  33   6.2  Network  Menu  The  Network  menu  is  located  on  the  right  of  the  Settings  screen.  When  you  click  on  the  word  “Network”,  a  sub ‐ menu  of  network  setup  options  will  be  displayed.   6.21  Wir[...]

  • Page 34

     Page  34   [Mode]  Infrastructure  mode  or  Adhoc  mode:   Adhoc  Mode :  Select  Adhoc  mode  when  you  want  to  connect  the  ca mera  wirelessly  directly  to  your  computer.  Infrastructure  Mod e :  Select  Infrastructure  mode  when  [...]

  • Page 35

     Page  35    6.212  Adhoc  Wireless  Setu p  Options  If  you  want  to  make  a  direct  wireless  connection  from  your  camera  to  your  computer,  you  will  need  to  setup  the  Y ‐ cam  in  “Adhoc”  mode.     In  or[...]

  • Page 36

     Page  36   6.22  TCP/IP  Setup  The  Y ‐ cam  is  setup  to  obtain  an  IP  address  automatically  (DHCP)  from  your  Network  by  default,  so  these  settings  should  not  be  needed  by  most  users.  Should  you  wish  to [...]

  • Page 37

     Page  37   6.23  PPPoE  Setup  The  Y ‐ cam  can  be  installe d  without  a  PC  on  the  network.  Some  XDSL  services  use  PPPoE  (Point ‐ to ‐ Point  Protocol  over  Ethernet).      [PPPoE  dial ‐ up]  Enable  or  dis [...]

  • Page 38

     Page  38   6.24  DDNS  Setup  If  you  have  a  broadband  connection  that  gives  you  a  dynamic  IP  address  every  time  you  connect  to  the  internet  (very  common),  you  should  set  up  a  DDNS  account  so  the  camera[...]

  • Page 39

     Page  39   6.25  UPnP  Setup  Y ‐ cam  supports  UPnP  (Universal  Plug  and  Play)  which  is  enabled  by  default.   This  allows  your  camera  to  easily  talk  to  your  router,  and  if  you  are  using  a  Windows  PC,  it[...]

  • Page 40

     Page  40   6.26  Viewing  your  camera  externally  Now  you  have  setup  your  DDNS  account  and  enabled  UPNP,  you  should  be  able  to  view  your  camera  externally.   The  external  address  of  your  camera  is  made  up  o[...]

  • Page 41

     Page  41   6.3  Alarm  Menu  The  Alarm  menu  is  located  on  the  right  of  the  Setti ngs  screen.  When  you  click  on  the  word  “Alarm”,  a  sub ‐ menu  of  alarm  setup  options  will  be  displayed.  6.31  Digital  I/[...]

  • Page 42

     Page  42     Digital  I/O  Settings  [ Digital  Input] ‐  Enable  or  Disable  the  di gital  input   [Digital  input’s  active  state  is]  Low  for  active  low,  or  High  for  active  high   [Digital  Output] ‐ En[...]

  • Page 43

     Page  43   6.32  Motion  Detection  (Internet  Explorer)  Motion  Detection  can  trigger  an  alarm  that  sends  images  via  e ‐ mail  or  FTP  (File  Transfer  Protocol).  You  can  set  up  to  four  different  Motio n  Detection  window[...]

  • Page 44

     Page  44   6.33  Motion  Detection  (non  Internet  Explorer)   Motion  Detection  can  trigger  an  alarm  that  sends  images  via  e ‐ mail  or  FTP  (File  Transfer  Protocol).  You  can  set  up  to  four  different  Motion  Detection ?[...]

  • Page 45

     Page  45   6.34  Schedule  Setup  The  Alarm  that  the  motion  detection  triggers  can  be  setup  to  be  active  or  non ‐ active  at  certain  times  of  the  week.   By  default,  the  schedule  is  set  to  be  “active?[...]

  • Page 46

     Page  46   6.35  Alarm  Management ‐ FTP  The  Y ‐ cam  can  upload  an  image  to  an  FTP  server  or  send  an  email  upon  receiving  an  alarm  from  the  motion  detection  window.  This  page  will  cover  how  to  up[...]

  • Page 47

     Page  47   6.36  Alarm  Management ‐ Email  The  Y ‐ cam  can  also  be  con f igured  to  send  an  email  when  the  Motion  Detection  alarm  is  triggered.     [Email  Alarm  Management]  Enable/Disable  sending  of  e ‐ mails  [...]

  • Page 48

     Page  48   6.37  Periodic  Sending ‐ FTP  The  Y ‐ cam  can  upload  an  image  to  an  FTP  server  at  spec ific  time  intervals.      [FTP  Periodic  Sending ]  Enable/Disable  uploading  of  images  at  periodic  intervals  to[...]

  • Page 49

     Page  49   6.38  Periodic  Sending ‐ Email  The  Y ‐ cam  can  be  confi gured  to  send  an  E ‐ mail  at  specific  time  intervals.      [ Email  Periodic  Sending]  Enable/Disable  sending  of  e ‐ mails  at  per iodic  interv[...]

  • Page 50

     Page  50   6.39  Buffer  Management  This  function  is  very  useful  when  che cking  to  see  what  happened  immediately  before  and/or  after  a  trigger.  Images  are  stored  internally  in  the  camera  from  the  ti me  immediately ?[...]

  • Page 51

     Page  51   6.4  Alarm  Server  The  Alarm  Server  menu  is  locate d  on  the  right  of  the  Settings  screen.  When  you  click  on  the  word  “Alarm  Server”,  a  sub ‐ menu  of  alarm  server  setup  options  will  be ?[...]

  • Page 52

     Page  52   6.42  E ‐ mail  Servers  The  Y ‐ cam  can  be  confi gured  to  send  an  E ‐ mail  when  the  Motion  Detection  alarm  is  triggered  or  It  can  send  a  snapshot  after  specified  intervals.   The  Y ‐ cam  ca[...]

  • Page 53

     Page  53   [Subject]  Subject  of  the  e ‐ mail  that  is  sent.  Entering  a  relevant  subject  will  help  identify  the  alarm  better.  i.e  “ Garage  Alarm”   [Message]  Type  the  text  you  wish  to  appear  in  the  e ‐ mai[...]

  • Page 54

     Page  54   6.5  SD  Functions  (Shows  when  microSD  card  is  inserted)  The  SD  functions  menu  will  only  be  displayed  once  a  microSD  card  has  been  detecte d  (this  ca n  be  up  to  2 ‐ 3  min utes  after  the  card [...]

  • Page 55

     Page  55   [Split  Time  of  Record  file]  This  specifies  the  maximu m  duration  of  one  file.  If  the  recording  goes  on  for  longer  than  this  parameter  the  camera  will  split  the  video  into  a  number  of  files. ?[...]

  • Page 56

     Page  56   6.52  Snapshot  on  Alarm  Snapshot  on  alarm  records  a  JPG  snapshot  to  the  microSD  card  upon  detection  of  motion  trigger.     [Alarm  Mode]  Activate/  Deactivates  the  motion  de tection  alarm.   [Snapshot [...]

  • Page 57

     Page  57   6.53  Continuous  Record  Continuously  records  footage  to  the  microSD  card.     [Continuous  Record]  Enable/Disable  saving  video  on  Mi croSD  card  at  periodic  intervals   [Record  From]  Select  the  stream  from  wh[...]

  • Page 58

     Page  58   6.54  Snapshot  at  Interval  Snapshot  at  interval  records  a  JPG  snapshot  to  the  microSD  card  at  a  set  interval.     [Snapshot  at  interval]  Enable/Disable  saving  snapshot  on  MicroS D  card  at  periodic [...]

  • Page 59

     Page  59   6.55  SD  File  FTP  Sending  Configures  the  camera  to  automati cally  upload  the  contents  of  a  MicroSD  card  onto  an  FTP  Server.   Useful  if  you  want  to  make  an  offsite  backup,  or  transfer  files ?[...]

  • Page 60

     Page  60   6.56  Browse  SD  card  Clicking  on  Browse  SD  Card  will  take  you  to  the  following  screen  where  you  can  vie w  or  download  the  contents  of  the  MicroSD  card.     [Record  on  Alarm]  Enables  you[...]

  • Page 61

     Page  61   6.57  SD  Format  Clicking  on  SD  format  will  take  you  to  the  following  screen  where  you  can  monitor  the  status  of  the  memory  card  –  showing  space  used  and  space  available.   Clicking  on  the [...]

  • Page 62

     Page  62   6.6  Tools  Menu  The  Tools  menu  is  located  on  the  right  of  the  Settings  screen.  When  you  click  on  the  word  “Tools”,  a  sub ‐ menu  of  setup  options  will  be  displayed.   6.61  System  Identit[...]

  • Page 63

     Page  63   6.62  User  Management  Allows  you  to  add  or  remove  users  who  can  view  your  camera.  Useful  if  you  want  to  allow  others  to  view  your  camera,  without  having  full  admin  rights.     [Add]  Up [...]

  • Page 64

     Page  64   6.63  Date  &  Time  Allows  you  to  set  the  date  and  ti me ‐ used  for  timestamp  and  for  storage  of  files  on  the  microSD  card.     [Current  device  time]  Internal  time  of  the  Y ‐ cam ?[...]

  • Page 65

     Page  65   6.64  Backup  and  Reset  Allows  you  to  reset  the  camera  to  fa ctory  defaults,  allows  you  to  backup  the  configuration  incase  of  accidental  reset  and  allows  you  to  restore  settings  from  a  backup.   [...]

  • Page 66

     Page  66   6.65  Firmware  Upgrade  From  time  to  time  a  new  firmware  may  be  released  for  your  model  of  Y ‐ cam.   To  check  for  updates,  con sult  the  Y ‐ cam  website  at  http://www.y ‐ cam.com   We  do  recommend ?[...]

  • Page 67

     Page  67   Once  you  have  located  the  file  and  selected  it,  click  Upgrade.   When  you  click  upgrade,  the  process  will  start.  This  can  take  5 ‐ 10  minutes.  Don’t  perform  any  other  actions  on  your  compute[...]

  • Page 68

     Page  68   6.7  System  Menu  From  within  the  Settings  menu,  clicking  on  “System”  at  the  top  right  will  list  th e  system  information  about  your  Y ‐ cam.     This  is  a  very  useful  screen  as  it  shows ?[...]

  • Page 69

     Page  69   6.8  Support  Menu  Click  Support  to  see  current  support  information.     If  you  are  having  problems  with  your  Y ‐ cam,  you  should  first  of  all  seek  help  from  your  place  of  purchase.   If  you ?[...]

  • Page 70

     Page  70   6.9  Reboot  Click  Reboot  to  restart  the  Y ‐ cam.  Rebooting  the  ca mera  will  retain  all  the  settings  and  configurations.   A  reboot  is  necessary  sometimes,  such  as  when  you  insert  a  microSD  card [...]

  • Page 71

     Page  71   7.0  ADVANCED  SETTINGS   7.1  Port  Forwarding  Firewall  security  features  built  into  some  routers  may  prevent  users  from  accessing  the  Y ‐ ca m  over  the  Internet.   Your  router  connects  to  th e  Internet  o[...]

  • Page 72

     Page  72   7.2  Proxy  Server  Setting  A  proxy  server  may  prevent  you  from  connecting  to  the  Y ‐ cam  in  some  corporate  environments.   If  your  computer  uses  a  proxy  server,  the  easiest  way  to  check  is  via [...]

  • Page 73

     Page  73   7.3  Enabling  Active  X  in  Internet  Explorer  Your  browser  must  have  Active  X  enabled  to  view  the  camera  in  Int ernet  Explorer.  To  activate  this,  do  the  following:   1) Open  a  new  Internet  Explorer ?[...]

  • Page 74

     Page  74   7.4  Recovering  from  a  failed  Firmware  update  If  you  have  tried  to  install  a  new  firmwa re  on  your  camera,  and  the  proce dure  has  failed,  your  camera  may  be  unresponsive.  If  the  firmw are  update ?[...]

  • Page 75

     Page  75    13. Type  this  command  in  to  the  prompt:  "tftp ‐ i  192.168.168.1  put  YOUR_FI RMWARE_NA ME.mfw"   14. You  will  need  to  replace  Y OUR_FIRMW ARE_NAME.mfw  with  the  name  of  the  firmware  you  downloaded  (step  [...]

  • Page 76

     Page  76   7.5  Resetting  the  Y ‐ cam  to  Factory  Defaults  There  are  two  ways  to  reset  the  Y ‐ cam  back  to  its  factory  defaults:   1.  Press  the  Reset  button  on  the  side  of  the  camera  through  the  pin[...]

  • Page 77

     Page  77   7.8  Viewing  your  Y ‐ cam  on  a  Mobile  Phone  Y ‐ cam  is  dedicated  to  providing  easy  to  use  IP  cameras.  In  view  of  this  we  have  made  some  changes  to  the  way  users  can  view  their  cameras [...]

  • Page 78

     Page  78   8.0  TROUBLE  SHOOTING   Problem   Cause  and  Remedy   I  forgot  the  IP  address  of  the  Y ‐ cam  1.  Use  the  supplied  Y ‐ cam  Setup  progra m.  2.  Use  UPNP  (only  for  XP  OS)  3.  PPPoE  IP  Not[...]

  • Page 79

     Page  79   The  motion  detection  feature  does  not  send  e ‐ mail  alert s.   1.  Check  the  e ‐ mail  alert  feature  is  properly  configured  2.  The  SMTP  server  that  the  IP  camera  uses  to  send  the  e ‐ mail  may  [...]

  • Page 80

     Page  80   9.0  GLOSSARY  OF  TERMS   Adhoc  Mode:  A  wireless  network  system  in  which  devices  communi cate  directly  with  each  other,  without  the  use  of  a  wireless  router.   DDNS:  DDNS  is  a  method  of  keeping [...]