Xerox Troy PocketPro 100 manual

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Table of contents for the manual

  • Page 1

    operator Xerox Docu Print 100 /1 15/135/18 0 EPS 7 0 1 P24790 April, 2005 guide[...]

  • Page 2

    Prepared by: Xerox Corporation Global Knowledge and Language Servic es 800 Philips Road Bldg. 845-17S W ebster, New York 14580 USA ©2005 by Xerox Corporation. A l l ri ght s reserved. Copyright protec t ion claim ed incl udes all form s and m at ters of c opyrightable m aterial and inf ormat i on now allowed by statutory judic ial law or hereinaft[...]

  • Page 3

    Operator Guide i Table of contents Safety Laser saf ety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Ozone inf ormation : U. S. only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Operation safety: U [...]

  • Page 4

    ii Operator Guide T able of content s 7 by 10 inc h enableme nt kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 8 Paper pa ths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -18 Printer p aper path . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    Operator Guide iii T able of cont ents 4 Maintaining the sy stem Paper ca re . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Storing paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Conditi[...]

  • Page 6

    iv Operator Guide T able of content s Clearing paper jam s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -15 Aids to paper jam c learance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 6 Clearing pa per jams i n all print er areas . . [...]

  • Page 7

    Operator Guide v Safety Laser safety W ARNING: Adjustments , use of controls, or performance of procedures othe r than those specified her ein may result in hazardous l ight expos ure. The Xerox DocuPrint pr inters are certi fied to comply with the performance st andards of the U.S. Department of Health, Education, and Welfare for Class 1 laser pro[...]

  • Page 8

    vi Operator Guide Safety approved by safety agenci es, and they comply with environment al stand ards. Pleas e observe the following precautions to ens ure your continue d safety . W ARNING: Improper connect ion of t he equipment grounding conducto r ma y resul t in risk of ele ctric al shoc k. • Always connect equi pment to a properly grounde d [...]

  • Page 9

    Operator Guid e vii Safety Please cont act your Xerox repr esent ative for more informa ti on. W arni ng mar kings All warning i nst ructions marked on or suppl i ed with the product should be foll owed. This W ARNING alert s users to areas of the produc t where there is the possi bility of person al damage. This W ARNING alerts users to areas of t[...]

  • Page 10

    viii Operator Guide Safety Never push object s of any kind into the ventilation vent s of the product. Operator a ccessible areas This product has been designed to rest rict operator access to safe areas only . Operator access to hazardous are as is restric ted wit h covers or guards, which would require a tool to remove . Never remove these covers[...]

  • Page 11

    Operator Guid e ix Safety radiati on for the ISM equipment may have t o be limited or sp ecial mitigation measur es taken. This is a Class A product . In a domestic environmen t this product may cause r adio freque ncy int erference, i n which case the user may be requi red to t ake adequate measur es. Shielded interf ace cables must be used with t[...]

  • Page 12

    x Operator Guide Safety For further information For more information on Environment, Health and Safet y in relati on to thi s Xerox pr oduct an d supplies, please c ontact the followi ng cust omer help lines: Europe: +44 1707 353434 USA: 1 800 8286571 Canada: 1 800 8286571[...]

  • Page 13

    Operator Guide xi Introduction This document provides i nformation on how to perfor m ope rat or task s for the DocuPrint 100/ 1 15/13 5/155/180 Enterpr ise Printi ng System (EPS). About thi s guide Before using this document ation, become fami liar with its co ntents and conventions. Content s This gui de cont ains the following: • Chapter 1, ?[...]

  • Page 14

    xii Operator Guide Introduct ion • Initial capit al and angle bracket s: Within pr ocedures, t he names of key s are shown with a n initial cap i tal and wi thin angle bracket s (for example, press <Enter>). • Angle bracket s: V ar iable infor m ati on, or the position of a specifi ed argument in the command s yntax, appears i n angle bra[...]

  • Page 15

    Operator Guid e xiii Introduc tion DocuPrint 100/1 15/135/155/180 EPS docume nt ation The followi ng document s cont ain informati on on the Xerox DocuPrint 100/1 15/135/155/180 EPS: • Customer Document ation CD • Xerox DocuPri nt 100/1 15/135/155/180 EPS Operator Guide • Xerox Document Servic es Platfo rm Using LCDS Print Descripti on Langua[...]

  • Page 16

    xiv Operator Guide Introduct ion[...]

  • Page 17

    Operator Guid e 1-1 1 Overview This chapter pr ovi des a functional overvi ew of the entire system, as well as an overvi ew of the controller and t he printer por tions of the syst em. Functiona l overview The Xerox DocuPrint 100/ 1 15/135/155/180 EPS pri nt s high quality , high resoluti on mon ochro m e documents i n simplex or duplex mode at hig[...]

  • Page 18

    1-2 Operator Guide Overview Host connectivity options The Xerox DocuPrint 100/ 1 15/135/155/180 EPS can recei ve dat a from a hos t in t he following ways: • Over a channel with bus and t ag cable connecti on • Through a ne twork int erface, us ing Novell , TCP/IP , or AppleT al k pro tocols Y our system may have one or both of these configur a[...]

  • Page 19

    Operator Guid e 1- 3 Overview Dat a format s supported The Xerox DocuPrint 100/ 1 15/135/155/180 EPS ca n pri nt the followi ng dat a format s: • ASCII • LCDS • PCL • PDF •P o s t S c r i p t • TIFF • IPDS • PPML The system print s LCD S data fr om a mainframe host computer , emulating an IBM 4245 or 321 1 pa ge printer . The print [...]

  • Page 20

    1-4 Operator Guide Overview The printer functions best and produces the best print quality when using stocks that have the cor rect: •S i z e • Weight •T y p e • Color For more c omprehensiv e informati on on p aper stock s for Xer ox print ers, refer to Help ful Fact s about Paper . St ock sizes The Xerox DocuPrint 100/ 1 15/135/155/180 EP[...]

  • Page 21

    Operator Guid e 1- 5 Overview NOTE: The equivale nt grams per sq uare meter of 20 pound paper is actuall y 75 gsm. However , there is no standard 75 gsm paper . The avail able stock that is c losest i n weight t o 20 pound p aper is 80 gsm. Sp ecial stocks The followi ng speci al stocks can be used with the DP 100/1 15/ 135/155/180 EPS: • Labels:[...]

  • Page 22

    1-6 Operator Guide Overview Printing process and job flow This section descri bes how the system sof tware processes are used as a typica l jo b flows t hrough the system. Figure 1-2 Job flow 1. Job 2. Input Q ueue 3. Decompose r 4. Output queue 5. Printe r Refer to the Job Fl ow diag ram above for the fol lowing work flow process. 1. Job : The job[...]

  • Page 23

    Operator Guid e 1- 7 Overview printer ). Af ter the job h as success fully p rinted, it is removed from the Output Queue and also from the Input Queue, if the Input Property for the queue is set to spool. The ps –e or ps –ef commands ca n be used to list the sy stem soft ware processes. A varyi ng process identi ficati on numb e r is listed alo[...]

  • Page 24

    1-8 Operator Guide Overview Figure 1-3 Submission and print order of jobs in a queue 1. Queue override s 2. Exception pages 3. Job t icket 4. Submission print protocol (lp, lpr, nprint) 5. Set page device values/PCL copy count 6. Q ueue d efa ults Y ou can make changes to the print ing attr ibutes of a PostScript , PCL, TIFF , ASCII, and PDF job (t[...]

  • Page 25

    Operator Guid e 1- 9 Overview T able 1-3 Throughput sp eeds NOTE: Pages per minute refers to si des of a printed sheet (actuall y i mpressions per minute). Using the smaller p apers, such as 7 by 10 inch / 178 by 254 mm or B5, t he print er can pri nt at maximum sp eed. T o print these sizes, the print er requi res the opt ional small paper kit. Mo[...]

  • Page 26

    1-10 Operator Guide Overview Print er compone nt s The component s and special features of t he Xerox DocuPrin t 100/ 1 15/135/155/180 EPS printer are shown in the follo wing figure. Figure 1-4 Printer components 1. Proc essor feede r trays 2. Sam ple tray 3. Attention light 4. Purge tray 5. Feeder /stacker mo dule 6. Inver ter feed er/stacker NOTE[...]

  • Page 27

    Operator Guid e 1- 1 1 Overview Attention light An Attention l ight is mount ed on top of the inverter module. Thi s light either blinks or modulates (al ternately bright ens and dims) when the printer requires operator att ention. The li ght has t hree stat es: • Off: No printer probl ems exist that req uire attenti on. • S teady light: A situ[...]

  • Page 28

    1-12 Operator Guide Overview Figure 1-5 Feeder tray con trol panel 1. Ready to Open in dicator on f eeder tr ays 2. Please Wait indicato r on feed er trays 3. Tray Unlock butt on (feeder) 4. Pape r Level i ndicators on feed er trays Ready to Open indicator on feeder trays Glows green when the tray can be pulled out and p aper can be added to i t. P[...]

  • Page 29

    Operator Guid e 1- 13 Overview Figure 1- 6 High capac ity stac kers (HCS) The stack ers can stack t he printed output in the bin t h ree ways: • Directl y onto the bin plat f orm. • Into a cont ainer that is set on top of the bin platf orm. NOTE: The stack ing capaci ty is approximat ely 100 to 150 sheet s less when stacki ng into a cont ainer [...]

  • Page 30

    1-14 Operator Guide Overview 2. Please Wait in dicator on stacker b ins 3. Bin Unlo ad button on stacker 4. In Use indicator on stacker b in Ready to Unl oad indicator on st acker bins When this indicator glows, y ou can remove printed she et s from the st acker bin. Please W ait indicator on st acker bins When this in dicator gl ows, the e lev ato[...]

  • Page 31

    Operator Guid e 1- 15 Overview Printer control console (not shown) Where ava ilable, th e printer contro l console is the color moni tor located on top of the pr int er . It keep s you i nformed of the print e r stat us, and enabl es you t o control cert ain funct ions of t he print er , such as stopping pri nt ing and continuing an interrupted job[...]

  • Page 32

    1-16 Operator Guide Overview Figure 1-10 Pr inter with inverter feeder /stacker + feeder/ stacker + feeder/st acker + feeder/st acker NOTE: The byp ass tr ansport device is not available for thi s configur ation (four fe eder/st acker modules ). Printer op tions The print i ng syst em is availabl e in several c onfigurations, and m ay be connected [...]

  • Page 33

    Operator Guid e 1- 17 Overview Figure 1-11 Pr inter with inverter feeder /stacker + feeder/ stacker + bypass transport Figure 1-12 Pr inter with inverter feeder /stacker + feeder/ stacker + feeder/st acker + bypass t ransport The illustrat ions above show a printer with two feeder/sta c ker modules and a bypass t ransport, and a printer with three [...]

  • Page 34

    1-18 Operator Guide Overview The input enablement device is NOT an option on the Xerox DocuPrint 155 and 180 EPS. NOTE: The input enablement devi ce is available onl y for the Xerox DocuPrint 100, 1 15, and 135 EPS. 7 by 10 inc h enableme nt kit The 7 by 10 inch enab lement kit al lows th e printing syst em to prin t on 7 by 10 inch/17 8 by 254 mm [...]

  • Page 35

    Operator Guid e 1- 19 Overview Figure 1-13 Route of paper through the printer 1. Proc essor feede r tray 1 2. Proc essor feede r tray 2 3. High-c apacity feed er tray 3 a. Sid e 1 of shee t leaving feeder tray b. Drilled holes (on right edge) c. Or igin 0,0: portrait orientat ion 4. High-c apacity feed er tray 4 a. Sid e 1 of shee t leaving feeder [...]

  • Page 36

    1-20 Operator Guide Overview 11. Pur ge tray 12. Bypa ss transpo rt a. Sid e 2 of she et pass ing through b ypass tr ansport b. Drille d holes (on left edge ) c. Or igin 0,0: portrait orient ation Byp ass transport p aper p ath The followi ng fi gure shows t he paper p at h through the byp ass transport , viewed from the front of th e printer . Fig[...]

  • Page 37

    Operator Guid e 1- 21 Overview soft ware, known as Doc uSP sof tware, whi ch manages all p rinting, diagnosti c, and administr ati ve functions on the pr inting syste m. The DocuSP softwar e inc ludes a full-c olor graphical user interf ace, which enables you to int eract with the pr inting syst em to set up and configure the syst em, to set up and[...]

  • Page 38

    1-22 Operator Guide Overview Figure 1-15 Sun Bla de 1000/2 000 1. Controller stand 2. Mouse 3. 18/36- track ca rtridge ta pe drive (o ptional) 4. Proc essor 5. Disket te drive 6. CD drive 7. Quarter-inc h cartridge (Q IC) tape drive 8. External fixed disk drive (optional) 9. Keyboar d 10. Displa y monitor[...]

  • Page 39

    Operator Guid e 1- 23 Overview Figure 1-16 Sun Bla de 2500 o r Sun W11 00z cont roller 1. Displa y monitor 2. Exte rnal disket te drive 3. Keyboar d 4. Mouse 5. External fixed disk drive (optional) 6. Quarter-inc h cartridge (Q IC) tape drive 7. Proc essor 8. DVD/CD-RW drive 9. 18/36- track ca rtridge ta pe drive (o ptional) 10. Cont roller stand[...]

  • Page 40

    1-24 Operator Guide Overview The Sun worksta tion controller may cont ain the foll owi ng hardware compone nts: • Processo r (sy stem unit) cont aining the f oll owing: – One or two Ul traSP ARC high- speed processing un it (CPU) modules – One or two 1-GB memory modules Note: In Xerox Euro pe, all print ers use a 2 GB memory configurat ion. ?[...]

  • Page 41

    Operator Guid e 1- 25 Overview Figure 1-17 Drive lo cations o n Sun Blad e 1000/200 0 1. CD drive 2. Disket te drive Figure 1- 18 DVD/CD- RW drive lo cation on th e Sun Blade 2500 or or Sun W1100 z • Back p anel: The back p anel of the proc essor ha s a power recept acle and outlet , connectors, conne ctor openin gs, por ts, fan, and vent. Keyboa[...]

  • Page 42

    1-26 Operator Guide Overview function s such as r equesting s ample print s, or shutti ng down the system. Mouse The mouse is another main method of communicati ng with the printer . Display monit or The LCD monit or allows you to i nteract wi th the p rinter and to monitor i t s interaction with the v arious component s. During a pri nt job, pr in[...]

  • Page 43

    Operator Guid e 1- 27 Overview Offline inte rf ace The Xerox DocuPrint 100/1 15/135/155/180 EPS support s three types of perip heral devices from which you can impor t res ource files such as f orms, font s, and JSLs, and r eceive prin t data from tape. These devi ces are cal led “per ipheral” becaus e they handle media exter nal to t he system[...]

  • Page 44

    1-28 Operator Guide Overview 1. Vents in front of processor 2. Vents in back of processo r Figure 1-2 0 Sun Blade 2500 an d Sun W110 0z common fan and vent locations to keep c lear 1. Vents in front of processor 2. Vents in back of processo r CAUTION: Do not plac e the monitor on top of the pr ocessor . Do not bloc k any fan or vent on the front , [...]

  • Page 45

    Operator Guid e 1- 29 Overview T ape drive s overview The DocuPrint 100/1 15/135/155/180 EPS support s several types of tape dr iv es that may be used to load resources (f orms, font s, etc.) or to submi t of fline LCDS print jobs. The 26-track car tr idge tape drive, provided with your Xerox DocuPrint 100/ 1 15/135/155/180 EPS, can be used only t [...]

  • Page 46

    1-30 Operator Guide Overview Figure 1-22 18/3 6-track ca rtridge tape drive Peripheral cabine t (9-track and 18/36 - track t ape drives) Some Xerox customers may already have a periphe ral cabinet that houses a 9-tr ack magneti c and an 18/36-track car tr idge tape drive. The DP EPS support s existi ng peripher al cabinet s, but they are not availa[...]

  • Page 47

    Operator Guid e 1- 31 Overview • If an exact match is f ound, t he print job conti nues. • If an exact match is not found, the programmer can specify in the job for the pri n t er to do one of the foll owi ng: – S top printing the job and pri nt an error sheet. – Print the dat a on an over sized sheet . If you encounter any probl ems rela t[...]

  • Page 48

    1-32 Operator Guide Overview shows that the short er the p aper width, the higher the pitch mode and the fast er the thr oughput speed (hi gher p age per minut e rate) . T able 1-5 Throughput da ta for DP100 T able 1-6 Throughput da ta for DP115 T able 1-7 Throughput dat a fo r 135 T able 1-8 Throughput da ta for 155 Pitch Pape r wid th Speed 5 7 t[...]

  • Page 49

    Operator Guid e 1- 33 Overview T able 1-9 Throughput da ta for DP180 Each time a job requ ires a di ff erent p aper s ize that chang es across a pitch boundar y , the syst em performs a time-consuming xerographi c quality ad justment. When the pr inting speed of an LCDS job appears to degr ade due to the use of mixed stock s izes, the following act[...]

  • Page 50

    1-34 Operator Guide Overview Using small pap er sizes in 8 pitch mode Printi ng in 8 pit ch mode provi des the hi ghest thro ughput speed available (up to 206 ppm). However , keep the following in mind when you sel ect the paper yo u want to use for t his mode: • Paper sizes smaller t han 8 inches / 203 mm in width are supported only when the opt[...]

  • Page 51

    Operator Guid e 1- 35 Overview Figure 1-25 3 pitch mode paper sizes 1. Maximum paper size for 3 pitch mode 2. Mini mum pape r s ize for 3 pi tch mode 3. Travel direction of sheets out of paper tray Feed direction for st andard pa per sizes Currently , 14.33 inches / 364 mm is t he maximum paper l ength for which the system suppor t s long edge feed[...]

  • Page 52

    1-36 Operator Guide Overview Figure 1-27 A3 (297 by 420 mm) paper feeding (short edge feed) US pape rs Figure 1-28 US Le tter (8.5 b y 11 inch) p aper feedin g (long edge feed) Figure 1-29 US Ledge r or US Tabloid (11 by 1 7 inch) pa per feeding (short edge feed) B4 pape rs There are two versions of B4 p aper : European (ISO B4: 9.84 by 13.89 inche[...]

  • Page 53

    Operator Guid e 1- 37 Overview Figure 1-30 B4 (250 by 353 mm) paper feeding (long edge feed) Figure 1- 31 JIS B4 (25 7 by 364 mm) paper fe eding (may be long or short edge feed)[...]

  • Page 54

    1-38 Operator Guide Overview[...]

  • Page 55

    Operator Guid e 2-1 2 Managing the printer This chapter desc ribes the operator t asks that are rel ated to printi ng and print qualit y . Cont rollin g th e pri nter Y ou can perf orm the followi ng task s on t he DocuSP Print Services window . Y ou can also selec t them from the Opt ions pull-down menu on the Printer Manager window . NOTE: Where [...]

  • Page 56

    2-2 Operator Guide Managing the print er Powering off the printer immediately 1. Select [ Immediate Printer Off ] from the Printer menu . 2. Click [ Ye s ] on th e confirmat ion window . Adjusting the registration transport roll le ver s for heavy pa per When you use paper that i s heavi er than 24 pounds/90 gsm, you must adjus t the r egi strat io[...]

  • Page 57

    Operator Guid e 2-3 Managing the pri nter Figure 2- 2 Three le vers in syst ems with small paper en ablement NOTE: Use the same pressure sett ing for all lev ers. When the job is complete, ret urn the levers to their normal positio ns. NOTE: Positioning ma y be affec ted by machine toleranc e, the paper suppl ier , or job type (f or exampl e, duple[...]

  • Page 58

    2-4 Operator Guide Managing the print er Figure 2-3 Tray Unlock button on feeder • At the di splay monitor: On the Prin ter Manager window , Paper T rays tab, right click the tray name. From th e properti es pop-up menu, selec t [T ray Unlock]. NOTE: If the printer stops due to i nsuffici ent p aper in a tray , the syst em unlocks t he tray . 2. [...]

  • Page 59

    Operator Guid e 2-5 Managing the pri nter 1. Paper edge gu ide line s 2. Loading instr uctions Do the followi ng: • Remove any damaged sheets. • T rays 1 and 2: Load paper with the wrappe r seam side up . • T rays 3, 4, 5 and 6: Load p aper with t he curl sid e up. If you do not see any curl, load the paper with the wrapper seam side down . ?[...]

  • Page 60

    2-6 Operator Guide Managing the print er Figure 2- 7 Rear and side guid es in trays 3, 4, 5, and 6[...]

  • Page 61

    Operator Guid e 2-7 Managing the pri nter NOTE: T o enable short-edge feed (SEF) for larger p apers, load paper wit h the short edge against the side paper gui de a nd the long edge against the rear gui de. Figure 2-8 Large paper loa ded for short e dge feeding; for example, 11 by 17 inches / 27 9 by 432 mm 3. In trays 1 and 2, slide the rear guide[...]

  • Page 62

    2-8 Operator Guide Managing the print er Figure 2-10 Press green dot on tray latch 5. Pus h the tr ay in sl ow ly but fi rm l y , until it lat c hes. CAUTION: Do not slam the tray closed. 6. If the printer has stopped due to low paper , sel ect Continue on the disp lay monitor . Unloading a s t acker bin Follow t his procedure to unload printe d ou[...]

  • Page 63

    Operator Guid e 2-9 Managing the pri nter NOTE: Af ter the bin elevat or lowers, the bin cann ot be used until it is emptied complet el y . 2. When the bin elevat or stop s in the down positi on, the Ready to Unload indica tor light s. Figure 2- 12 Ready to Unload ligh t CAUTION: Always use both hand s to lif t a conta iner or pall et out of the bi[...]

  • Page 64

    2-10 Operator Guide Managing the print er 5. If you are using a cont ainer or pallet, empty it and return it to the st acker bin. Point s to note for cont ainers: • The empty co nta iner must be t he same size as the previous cont ainer if the bin is in an auto switching combination , or if the print job is not complete and st acking continues i [...]

  • Page 65

    Operator Guid e 2-1 1 Managing the pri nter 6. Firmly push th e platfo rm b ack to i ts ori g i nal position and close the bin doors. The bin elevat or rises, and the bin is again ready for use. NOTE: The plat form does not ri se until you have opene d and closed bot h bin door s. If the bin is not empty , the elevator remains down, and a message a[...]

  • Page 66

    2-12 Operator Guide Managing the print er[...]

  • Page 67

    Operator Guid e 3-1 3 Managing the system This chapter pr ovi des management-rel at ed information that pert ains to the syst em as a whol e such as s tart ing, stopp ing, and rebooting t he syst em and operating the t ape dri ves. S t artin g, stopping, and rebo oting the system Shut down and reboot the syste m only whe n you are di rected i n the[...]

  • Page 68

    3-2 Operator Guide Managing the system Holding qu eues Before rebooti ng or power ing off the system, hold all acti ve queues. A held queue does not rel ease any jobs for print i ng, nor accept any jobs that are sent to it. On the Queue Manager window , do the foll owing for each active queue: 1. Right click the queue name. 2. From the Pr operties [...]

  • Page 69

    Operator Guid e 3- 3 Managing the system 3. On the DocuSP Print Servic es window , select [ Exi t ] from the System menu. All GUI windows disappear . 4. Open a T erminal window , as follows: a. Right click on the scr een backgr ound. b. From the Works pace pop-up menu , sel ect [ To o l s ]. c. From the T ools menu, selec t [ T erminal ]. 5. In the[...]

  • Page 70

    3-4 Operator Guide Managing the system 4. Click [ Ye s ] on th e confirmat ion window . 5. When the DocuSP Print Servic es window closes and an ok prompt appears at the bot tom of th e screen, enter boot . 6. When the DocuSP Print Servi ces window reopens, re lease all held queues. (Refer to “Rel easing queues,” earlier in this chapter . ) Rest[...]

  • Page 71

    Operator Guid e 3- 5 Managing the system 5. Click [ Ye s ] on th e confirmat ion window . 6. When the DocuSP Print Servic es window closes and an ok prompt appears at the bot tom of th e screen, switch of f power to the computer component s in the following order : a. Any external SCSI devi ces, such as disk driv es, tape drives, or DVD players b. [...]

  • Page 72

    3-6 Operator Guide Managing the system Powering off the printer 1. Power of f the controlle r . 2. Shut of f power to t he printe r by one of the fol lowing meth ods: • Open the right fron t door of the printer and press the power button. Figure 3-1 Shutting off power • (U. S. onl y) Grasp the prin ter plug firmly and pull it f rom the wall ou [...]

  • Page 73

    Operator Guid e 3- 7 Managing the system Figure 3-2 Circui t breaker lo cations Operating the 18/3 6 track t ape drive The extern al 18/ 36 track t ape dr ive uses 1 /2-inch c artridge tapes. Y ou can us e it to l oad resources and t o submit of fline print jobs. Powering on the t a pe drive Press the Power button on the front of the dr ive. The dr[...]

  • Page 74

    3-8 Operator Guide Managing the system Figure 3-3 Press the power button and display diagnostic test 1. Power switch 2. Message display Powering off the tape drive 1. Press the Ready button. Figure 3-4 Ready b utton 2. Unload any ta pe cartridge. 3. Press the Power button .[...]

  • Page 75

    Operator Guid e 3- 9 Managing the system Figure 3-5 The Power butto n Placing the t ape drive online 1. Load a tape c artridge in the dr ive. 2. Press the Ready button. If a tape is loaded but the drive is not onl ine, press the Ready button t o place t he drive online. Loading a t ape Before loadi ng a t ape, check the cartrid ge for damage. CAUTI[...]

  • Page 76

    3-10 Operator Guide Managing the system Figure 3-6 Hold th e cartridge CAUTION: Never force a cartr idge into the tape drive . 2. Slide t he cartri dge into the entry slot of the t ape drive until it stops . Figure 3-7 Slid e cartridge into en try slot Afte r about 15 seconds, the tape i s l oaded. The message window displays Online, and indi cat e[...]

  • Page 77

    Operator Guid e 3- 1 1 Managing the system Manual procedure 1. Press the Ready but ton t o take the t ape drive of fline. 2. Press the Unload butt on. Figure 3-8 The Unload and Ready buttons 1. Unload b utton 2. Ready button The message wi ndow indicates when the tape dri ve is re winding or unloadi ng. Guidelin es for ha ndling cartridges • Neve[...]

  • Page 78

    3-12 Operator Guide Managing the system • Never place ca rt ridges near electri c motors or any other magnetic so urces that may erase dat a. • T o clean a cartridge, wipe of f dust, dirt, and moisture with a lint- free cloth. • If you must use a cleani ng solution, make sure it is formul at ed for t ape cartridges . Never allow the soluti on[...]

  • Page 79

    Operator Guid e 3- 13 Managing the system Figure 3-10 File protection dot Printing the onlin e Help docume nt atio n Y ou can pri nt out t he entire set of Help documentat ion screens from the controll er as a single document. 1. From the Hel p pull-down menu , sel ect [ Pr int Help Document ation... ]. 2. On the Print Help Document ation window , [...]

  • Page 80

    3-14 Operator Guide Managing the system[...]

  • Page 81

    Operator Guid e 4-1 4 Maint aining the system This chapter pr ovi des informati on on pa p er care, on addin g and replacing c onsumable suppli es suc h as dry ink, and on cleaning the vari ous areas o f the sys tem, incl uding the t ape dri ves. Paper care Correct st or age and handling of media preven ts ja ms and delays , and ensures optimum pro[...]

  • Page 82

    4-2 Operator Guide Maint aining th e system Figure 4-1 Storing paper corre ctly Figure 4-2 Recommended temperature and humidity for paper storage[...]

  • Page 83

    Operator Guid e 4- 3 Maint aining the sys tem Conditio ning p aper Because temper ature and humi dity af fect p aper performance in the pri nter , you need to co ndition p aper before using it. T o conditi on p aper , store it for a specif ied lengt h of ti me in the same type of enviro nmen t as your printer . The length of time you should condi t[...]

  • Page 84

    4-4 Operator Guide Maint aining th e system Using consum ables The followi ng t asks are p ar t of mainta ining your system: • Adding fuser agent • Replacing the dr y ink wast e cont ainer • Replacing the dr y ink car tr idge • Using the custom tr ansfe r assist blade Adding fuser agent W ARNING: Fuser agent contai ns silicone, whi ch can c[...]

  • Page 85

    Operator Guid e 4- 5 Maint aining the sys tem Figure 4-4 Pull out fuser drawer 4. Locate th e fuser agent rese rvoir . Figure 4-5 The fuser ag ent res evoir[...]

  • Page 86

    4-6 Operator Guide Maint aining th e system 5. Pull t he fuser ag ent reserv oir out until i t stop s. 6. Remove the reservoi r cap by tur ning it counterclo ckwise. 7. Remove the cap from a new bottle of fuser agent . W ARNING: If any fuser agent spill s on the f loor , remove it immediatel y . Fuser agent spi lls make the floor slipper y . CAUTIO[...]

  • Page 87

    Operator Guid e 4- 7 Maint aining the sys tem Figure 4-7 Push in f user dra wer 12. Close the print er doors. NOTE: The fuser agent message disap pears af ter the system print s between 32 and 40 sheets. Because th e sheets must be processed c ontinuously , you may want to r un 45 test pages in order t o clear t he message fr om the syst em (unless[...]

  • Page 88

    4-8 Operator Guide Maint aining th e system Figure 4-8 Dry ink w aste conta iner 2. Place a dr opcloth on the floor under the dry ink was te contai ne r ar e a. CAUTION: T o prevent dry ink spills, do not tip or tilt the wast e contai ne r . 3. Pull the f ull wast e cont ainer out of the pr inter .[...]

  • Page 89

    Operator Guid e 4- 9 Maint aining the sys tem Figure 4-9 Pull out waste container 4. Remove the cap from the top of the full waste cont ainer . Figure 4-10 Remove cap 5. Place the removed cap over the opening on the end of the f ull waste cont ainer .[...]

  • Page 90

    4-10 Operator Guide Maint aining th e system 6. Slide a new , empty , dry ink waste contai ner into the pri nter until the cont ainer stop s. Figure 4-1 1 Slide in new waste c ontainer 7. Close the print er doors. NOTE: If any dry ink get s on your hands, wash them with soap and cold water . Heat set s the ink permanently . If any dry i nk gets on [...]

  • Page 91

    Operator Guid e 4- 1 1 Maint aining the sys tem Replacing the dry ink cartridge CAUTION: T o prevent dry ink spil l age, remove the cart ridge onl y when directed to do so by a message on the display monit or . T o replace the dry ink cartri dge: 1. Open the r ight and l eft doors of the print er and l ocate the dry ink area at the lef t side of th[...]

  • Page 92

    4-12 Operator Guide Maint aining th e system Figure 4-13 Move green handle to right 5. Remove the empty cartri dge and dis card it. 6. T urn a new , full cartridge of dry ink upside down and shake it well t o loosen t he content s thorou ghly . 7. Insert the new cart r idge into the printer until it stop s. Figure 4-14 Insert n ew cart ridge 8. Mov[...]

  • Page 93

    Operator Guid e 4- 13 Maint aining the sys tem Figure 4-15 Move green handle to left 9. Hold the cartridge i n place and pull of f the paper seal. 10. Discard the seal along with the dr op cloth. 11 . Close the print er doors. NOTE: If any dry ink get s on your hands, wash them with soap and cold water . Heat set s the ink permanently . If any dry [...]

  • Page 94

    4-14 Operator Guide Maint aining th e system – 1 1.1 inches to 1 1.4 inches/ 282 to 290 mm – 1 1.8 inches to 12.1 i n ches/ 300 to 307 mm NOTE: With t hese pape r siz es, transfer effici ency may be reduced. CAUTION: T o avoid damage to the photoreceptor , you must perform the Sett ing tray size wit h the tr ansfer ass ist blad e Inst alling th[...]

  • Page 95

    Operator Guid e 4- 15 Maint aining the sys tem • Cleaning the sensors and the ref lecting surfac es • Cleaning t he displa y • Cleaning the exte ri or surfaces of the sys tem Cleaning the 18/36-trac k cartr idge t ape drive A cleaning cart ri dge is shipped with each 18/ 36-t rack cartri dge tape dri ve. This cartridge shoul d be replaced aft[...]

  • Page 96

    4-16 Operator Guide Maint aining th e system NOTE: Replace the fo am pad on the cleaning cartridge af ter it has been used three times. The cl eaning car tridge it self can be used approximately 100 ti me s. Cleaning the DVD drive Follow the DVD cleaning di rections and recommended c leaning frequency . 1. If the re is a DVD disk in t he drive, rem[...]

  • Page 97

    Operator Guid e 4- 17 Maint aining the sys tem Figure 4-16 Raise area 4 green handl e 3. Locate the Q850 sensor . Figure 4-17 Q850 sensor[...]

  • Page 98

    4-18 Operator Guide Maint aining th e system 4. Place a dry cleaning p ad on the sensor and move it from left to right to cl ean the senso r . 5. Lower the area 4 green handle. 6. Close the print er doors. Cleaning the Q101 1 sensor and mirror Follow t his procedure when direct ed by Xerox Customer Support Center personnel. 1. Open the r ight and l[...]

  • Page 99

    Operator Guid e 4- 19 Maint aining the sys tem Figure 4-19 Gently wipe sensor and mirror Cleaning additi onal sensors There are addit ion al sensors that you should clean when direc ted by Xerox Cus tomer Support Cent er personnel . NOTE: If the sensor is very dirty , you may use a small amount of alcohol on a swab to clean it . CAUTION: Do not use[...]

  • Page 100

    4-20 Operator Guide Maint aining th e system Cleaning the Q1 106 and Q1 166 sensors T o access sensors Q1 10 6 and Q1 166, open the top cover of the high capac ity st acker . T o clean the sensors: 1. Brush or wipe the sensor windows li ght ly . 2. Remove any paper dust pr esent in the area. Figure 4-20 Remove paper dust Cleaning the Q1 107 sensor [...]

  • Page 101

    Operator Guid e 4- 21 Maint aining the sys tem Figure 4-21 Clean Q1107 sensor Cleaning the Q1 164 sensor T o access sensor Q1 164, open the top cove r of the last feeder / stac ker module ( the one cont aining the purge tray). T o clean the sensor: 1. Brush or wipe the sensor window lightl y . 2. Remove any paper dust pr esent in the area.[...]

  • Page 102

    4-22 Operator Guide Maint aining th e system Figure 4-22 Clean Q1164 sensor Cleaning the dis play The displ ay should b e cleaned as required. Clean the displ ay with a sof t, l int-free cl oth dampened with a glass or lens and mirror cl eaner . Do not spray the liqui d directly onto the display becaus e it may cause damage. Cleaning the exterio r [...]

  • Page 103

    Operator Guid e 5-1 5 T roubleshooting This chapter cont ains instruction s for per forming problem is olation and resol ution, incl uding p aper jams. Undeclared faul t s Undeclared faul t s are problems that occur with no message displayed at the c lient workst ation and no faul t declar ed by the system sof tware. Problem classi fications Proble[...]

  • Page 104

    5-2 Operator Guide T roubleshooting • Process probl ems: A process was followed incor rectly or unintentional ly . • Productivit y and performance: Prod uctivity /performance problems means the jo b tak es an e xcess ive amount of time to complete. • Save problems: A job is submit ted fr om a client with [ Save ] designated, but the job is no[...]

  • Page 105

    Operator Guid e 5- 3 T r oubleshoot ing dat a/ui.mn.conf ig fil e do not exist, set the XAPPLRESDIR environment var iable by ent ering the follo wing : setenv XAPPLRESDIR/opt/XRXnps/XRXser vui/ data/locale/<locale>resources NOTE: * * <locale> is the l ocale of your server: – en_US for U.S. English – fr for French – es for S pan is[...]

  • Page 106

    5-4 Operator Guide T roubleshooting • Ensure that a valid PDL is used; f or example, an Adobe driver output s a valid PDL file in PostScri pt format. NOTE: Gray scales or graphi c images may contai n image qual ity differ ences if they are p rinted using a 300 d pi decomposer . Isolating and resolving printe r-driven print quality problems Proble[...]

  • Page 107

    Operator Guid e 5- 5 T r oubleshoot ing NOTE: If you are c omparing pr ints fr om a proof printer , ensure that the same PDL file was used to make the print s on both prin ters. T roubleshooting job flow pro blem s • Problem: A PostScript, ASCII , or TIFF job displ ays a stat us of Processing, and does no t print . 1. Hold the j ob. 2. Submit the[...]

  • Page 108

    5-6 Operator Guide T roubleshooting – V erify t hat your PDL fil e was created wi thout reve rse order instr uctio ns. – V erify t hat the applica tion was not set up to pr int in rever se order . T roubleshooting PDL probl ems The problem is ola tion for PDL problems proc edure provides questions th at the system administ rator may ask the job[...]

  • Page 109

    Operator Guid e 5- 7 T r oubleshoot ing application s create this t ype of f ile? • W as the file rec reated and resubmitted with a dif ferent driver (for ex ample: 6135 d river , Adobe with the 6135 PPD, LaserW riterII NTX, Linotron ic330, or DT135)? If so, what was the result ? • Has th e file been printed on a second PostScript p rinter ( fo[...]

  • Page 110

    5-8 Operator Guide T roubleshooting made to change the orient ation using the Xerox Client Soft ware print command ori entat ion switch, <o rient ation>? Additional TIFF quest i ons: • What compression for mat was used to compress the fil e (for example: group 3, gr oup 4, p ackbit s, or RLE)? • What dot s per inch (DPI ) resolut ion was [...]

  • Page 111

    Operator Guid e 5- 9 T r oubleshoot ing 1. Open a termi nal window an d enter the f ollowing: cd /export/home/xrxusr .openwin–init NOTE: No special logon is requi r ed to restar t the Xerox sof tware. • Problem: Y ou forget the Operator or Administrat or pas sword. 1. In a terminal window , enter the following : cd /opt/XRXnps/XRXservui/data ls[...]

  • Page 112

    5-10 Operator Guide T roubleshooting T roubleshooting problem s with saving jobs A save problem means that a job is submitt ed fr om a client with Save designated, but the job is not saved. • Problem: T he job has a st atus of “Save Completed,” but nothing is saved. 1. Ensure that the banner and error pages are enabled. 2. Submit the job fo r[...]

  • Page 113

    Operator Guid e 5- 1 1 T r oubleshoot ing the report if you specifi ed ABNORMAL REPOR T = YES for that report. (For more informati on, refer to the Xerox Documen t Services Plat form Using LCDS Print Descripti on Language ). If the system cannot complet ely recov er an L CDS report ( due to data l oss or missing onli ne recor ds) aft er a crash, it[...]

  • Page 114

    5-12 Operator Guide T roubleshooting The Online Gateway was unable to rec over the current job due to an internal e rror. Job <job ID> aborted. Select Reset to clear fault. This message displays when the Onli ne gate w ay encounters an internal error during a cras h recovery and the system abort s the job. The job stat us shows the stat e of [...]

  • Page 115

    Operator Guid e 5- 13 T r oubleshoot ing records t he system c an hold in case of a crash recovery . Change the s ize throug h the Onli ne Setup wind ow . (Refer to the online hel p for more i nformation. ) • A reset or a power of f can occur if the Solaris operat ing system opens or l oses fi les or di rectories to the printi ng system, a nd the[...]

  • Page 116

    5-14 Operator Guide T roubleshooting on the hos t. The actual da ta t ransmission fr om the host to the printer may not hav e been completed at that po int, espec ially if it is a long job. W ait until the data tr ansmission is comple te bef ore clicki ng the [End] button on the Onl ine Manager window . Clicking [End] prematurel y causes pr oblems [...]

  • Page 117

    Operator Guid e 5- 15 T r oubleshoot ing Dat a type on the Online Manager window If the Online Manager window indicat es a data type that is not LCDS when the streaming job is st ar ted, this may cause unpredict able system behav ior , such as the window graying out. Make sure to select LCDS as your dat a type before submitting a job. St reaming qu[...]

  • Page 118

    5-16 Operator Guide T roubleshooting • Messages appear on the display monitor in for ming you of the p aper j am and its locat ion in the print er . • The printer mimi c graph ic on the display mon it or shows t he area of the p aper jam and l ist s instr uctions for clearing t he jam. Aids to p aper jam clea ran ce Each area of the print er i [...]

  • Page 119

    Operator Guid e 5- 17 T r oubleshoot ing Figure 5-2 Jam clearance areas T o clear a paper jam: 1. Open any printer door s ne cessar y to access the area of the printer indicated by the messages on the displ ay monit or . 2. Clear t he jammed sheet s from the area, following t he instruc ti ons on the printer message label s and the messages on the [...]

  • Page 120

    5-18 Operator Guide T roubleshooting missing from a report. For that reaso n, you shoul d check job integri ty af ter the report h as been pr inted. 1. The printer offs ets the fir st sheet printed fo llowing a p aper jam. Locate that sheet in the stack. 2. Check the sheet s immediately bef ore and after t he offset sheet to see i f there are any m[...]

  • Page 121

    Operator Guid e 5- 19 T r oubleshoot ing Figure 5-4 Area 3 Figure 5-5 Area 4[...]

  • Page 122

    5-20 Operator Guide T roubleshooting Figure 5-6 Area 5[...]

  • Page 123

    Operator Guid e 5- 21 T r oubleshoot ing Figure 5-7 Area 6[...]

  • Page 124

    5-22 Operator Guide T roubleshooting Figure 5-8 Area 7[...]

  • Page 125

    Operator Guid e 5- 23 T r oubleshoot ing Figure 5-9 Area 8 NOTE: If a j ammed sheet rip s as you ar e removing i t from are a 8, you may have to use the pinch lever in area 9 to remove th e paper . Refer to the “ Note” following the area 14 figur e for addition al i nstructio ns.[...]

  • Page 126

    5-24 Operator Guide T roubleshooting Figure 5-10 Area 9 T o clear jams f rom are a 9: 1. Lower and pul l out tray 1 t o give you better ac cess to ar ea 9. 2. Pull the area 9 green lever t oward you to unlat ch it. Be sure to relatch t he lever af ter you have c leared any p aper in t his area . T o further facili tate removing sheet s wedged i n t[...]

  • Page 127

    Operator Guid e 5- 25 T r oubleshoot ing 4. T urn the green pinch lever to it s original position. Make sure that you relat ch the lever af ter you have cleare d any paper in this ar ea. Figure 5- 1 1 Area 10 Figure 5-12 Area 11 (all feeder/stack ers)[...]

  • Page 128

    5-26 Operator Guide T roubleshooting Figure 5-13 Area 12 (all feeder/stack ers) Figure 5- 14 Area 13[...]

  • Page 129

    Operator Guid e 5- 27 T r oubleshoot ing Figure 5-15 Area 14 NOTE: Y ou may s ometimes find p aper lying on t op of area 14, even though there is no message indicating a jam in this are a . Discard t he paper . Figure 5-16 Area 15[...]

  • Page 130

    5-28 Operator Guide T roubleshooting Figure 5-17 Area 16 Figure 5-18 Area 17[...]

  • Page 131

    Operator Guid e 5- 29 T r oubleshoot ing NOTE: If your printer has frequ ent ja ms in thi s area, y ou may need to c lean the Q1 106 sensor . Figure 5-19 Area 18 Point s to note for cleari ng j ams in area 18: • Sometimes the displ ay monitor messages direc t you to discard the last sheet delivered to the stack f ollowing a jam in ar ea 18. Check[...]

  • Page 132

    5-30 Operator Guide T roubleshooting Figure 5-20 Press area 19 green lever 3. Remove any paper fr om the exposed area. 4. Press the green leve r to the l eft unti l the latch catches. 5. Press the area 20 green leve r in t he direction of t he arrow printed on it .[...]

  • Page 133

    Operator Guid e 5- 31 T r oubleshoot ing Figure 5-21 Press area 20 green lever 6. Remove any paper fr om the exposed area. 7. Press the green leve r down and to the left until th e latch catches. 8. Close the byp ass transport modul e door . Clearing a misfeed (fee de r tray f ault) 1. If the Ready to Open indicator is not lit, pr ess the T ray Unl[...]

  • Page 134

    5-32 Operator Guide T roubleshooting 3. For the processor feeder trays, press the green lever to unlatch the p aper feeder assembly . Figure 5-23 Green lever to unlatch paper f eeder assembly 4. Remove and discard any pa rtially fed p aper . Ensure that: • The pap er suppl y is neatly st acked. • The stack is not higher than the MAX line on the[...]

  • Page 135

    Operator Guid e 5- 33 T r oubleshoot ing Figure 5-24 Relatch paper feeder assembly 6. Slide the tr a y back int o the printer unt il the tray la tches and press th e Continue but ton to r esume print ing. 7. Discard any p ages sent to the sample tray , purge tray , or unused st acker bi n when the misfeed was de tected. T roubleshooting frequent m [...]

  • Page 136

    5-34 Operator Guide T roubleshooting T o clean the feed belt: 1. Clear any misfeeds that have occurred, but do not rel atch the paper fe eder assembly . The pape r feeder assembly mus t be unlatched t o clean t he belt ; i f neces sary , unlatch it b y pr essing down on the bright green lever on the right side of the paper tray . Figure 5- 25 If ne[...]

  • Page 137

    Operator Guid e 5- 35 T r oubleshoot ing Figure 5-26 Wipe outside surface of fee d belt 3. Relatch t he paper feeder as sembly by pr essing down on the bright gree n dot. Slide the p aper tray complete ly back into the printer . Figure 5-27 Press down on gr een dot to relatch paper feeder assembly 4. Operate the syste m as usual. If you are stil l [...]

  • Page 138

    5-36 Operator Guide T roubleshooting NOTE: This procedure should be used only to correct a problem, not as a routine mai ntenance procedure. Because the belt s are made of rubber , fr equent cleani ng with fi lm remover dr ies them out and causes them to fail p rematurely . Film remover may be obt ained from your serv ice represent ative. Incorrect[...]

  • Page 139

    Operator Guid e 5- 37 T r oubleshoot ing T rou bleshooting stacker problems The followi ng sta cker problems may occur duri ng printing. • Problem: Papers are being thr o wn around in the stacker . This problem may occur when you have unl oaded paper by opening t he top cover of the stacker bin. NOTE: Do not open the top cover of the st acker bin[...]

  • Page 140

    5-38 Operator Guide T roubleshooting Figure 5-28 Hold printed sheets[...]

  • Page 141

    Operator Guid e 5- 39 T r oubleshoot ing Figure 5- 29 Paper c url chart[...]

  • Page 142

    5-40 Operator Guide T roubleshooting 3. Place the bottom edge of the prints over the p aper curl measurement char t on the line t hat best r epresents the cur ve of the sheets. • If the curl on the print ed paper stock measures between +2 and –2, do not change the decurler set ting. • If the curl i s between + 2 and +3, or –3 and -4, adjust[...]

  • Page 143

    Operator Guid e 5- 41 T r oubleshoot ing T rou bleshooting th e 36-track t ape d rive Use the fol lowing proc edures to solve probl ems with your 36-track tape dri ve: • Performing basi c recovery • T roubleshooting ini t ial program load (IPL) f ailure • Handling p roblems with i nserting a t ape cartridge • T roubleshooting ta pe unload p[...]

  • Page 144

    5-42 Operator Guide T roubleshooting Perform IPL on the t ape drive again, us ing one of the fol lowing procedure: 1. T urn off the t ape driv e by pressi ng the Power switch t o OFF . 2. W ait 10 seconds an d power the tape dr ive on by pressing the Powe r s w itc h to O N . Figure 5- 31 Power on tape drive 3. For the 36-track dri ve, press and ho[...]

  • Page 145

    Operator Guid e 5- 43 T r oubleshoot ing • Problem: The tape cartr idge does not st ay in place af ter insert ion. Inspect the car tr idge for damage. – If the cartri dge is damaged, replace it . If the cartr idge i s undamaged, but t he t ape dr ive do es no t load it, cal l for ser vice . • Problem: The t ape does not unload when the Unload[...]

  • Page 146

    5-44 Operator Guide T roubleshooting Figure 5- 34 AC power switch 3. T urn the DC power switch OFF(0) and then ON (1). Figure 5- 35 DC power switch 4. If the display i s stil l blank, c all for servi ce. • Problem: The t ape dr ive does not go into a Ready st ate. 1. Determine i f the t ape dr iv e is onli ne by pressi ng th e Scr oll button unti[...]

  • Page 147

    Operator Guid e 5- 45 T r oubleshoot ing 4. If there is an error code message in the message d isplay , record the er ror code, press the Unl oad button, and try t he operation again. Figure 5-36 Unload button 5. If the t ape d ri ve sti ll does not become ready , call for service. I f there is an er ror code message on the mess age display , recor[...]

  • Page 148

    5-46 Operator Guide T roubleshooting Before call ing for service, make note of: • Print/job fault messages, t hat appear on the cont roller • S tatus messages that appear on the display monitor • Indicato r light s that may or may not be lit • S tatus codes that appear in the message display of t he tape drive contr ol panel i f there is a [...]

  • Page 149

    Operator Guid e A-1 A Supplies Eff ective management of your printi ng system r equires th at you maint ain proper i n vent ory levels o f p aper an d other supp li es at all times. No one want s to lose pr oduction ti me because supplies are not avai lable when they are need ed. Planning a head also makes sense from a f inancial st andpoint. I t a[...]

  • Page 150

    A-2 Operator Guide Supplies 8.5 x 1 1 i nch Dual Purpose Col ors, Blue, 3 hole 3R3068 8.5 x 14 inch Dual Purpose Colors, Bl ue 3R3084 8.5 x 1 1 i nch Dual Purpose Col ors, Green 3R3056 8.5 x 1 1 i nch Dual Purpose Col ors, Green, 3 hole 3R3072 8.5 x 14 inch Dual Purpose Colors, Gr een 3R3088 8.5 x 1 1 i nch Dual Purpose Col ors, Pink 3R3058 8.5 x 1[...]

  • Page 151

    Operator Guid e A- 3 Supplies 8.5 x 1 1 i nch Clear , with a white strip on the edge 3R2780 High speed labels (gummed) All la bels are o n 8.5 x 1 1 inch sheet s, 1000 sheets to a box. 8.5 x 1 1 i nch 33 labels per sheet 3R3139 8.5 x 1 1 i nch 24 labels per sheet 3R4474 8.5 x 1 1 i nch 8 labels per sheet 3R4475 8.5 x 1 1 i nch 6 labels per sheet 3R[...]

  • Page 152

    A-4 Operator Guide Supplies Cover stock 8.5 x 1 1 i nch 65 lbs, blue 3R3044 8.5 x 1 1 i nch 65 lbs, white 3R3041 Dry ink Packaged 3 cartr idges per carton. (Cons umption rate is app roxi mately 180,000 p ages per carton for 8.5 x 1 1 inch paper at 7% coverage. ) 6R206 Dry ink, MICR Packaged 3 cartridges per car ton. Consumption rate is app roxi mat[...]

  • Page 153

    Operator Guid e A- 5 Supplies How to order su ppli es Call the ap propriate telephon e number in your area to order supplies. Y our site represent ative can supply you with the telephone number for ordering suppli es in your area. Give the represent ative the followin g informati on: • Y our Xerox custo mer number (whi ch is supplied by your Xero[...]

  • Page 154

    A-6 Operator Guide Supplies[...]

  • Page 155

    Operator Guide I - 1 Index Numerics 18/36-tr ack t ape drive cleaning 15 loading ta pe 9 troubles hooting 41 26-track tape drive 29 cleaning 15 36-track tape drive 29 7 x 10 enablement kit 18 9-track t ape drive 30 A ASCII jobs 7 Attenti on light 1 1 B back panel , controll er 25 bins, o utput 12 byp ass t ransport 16 clearin g p aper jams 29 paper[...]

  • Page 156

    I-2 Operator Guide Index E emergency power of f syste m 5 F feeder/st acker 1 1 feeders, suppo rt and interfa ce 17 file protect ion 12 floppy d rive see disket te driv e font pr oblems 4 function al over view 1 fuser age nt, adding 4 G graphical user in terface problems 2 GUI, see graphi cal user interface H HCF , se e high-capa city feeder HCSF ,[...]

  • Page 157

    Operator Guide I-3 Index printer 18 paper si ze, incorrec t 36 PCL jobs 7 PCL problems 6 PDF jobs 7 PDF problems 8 PDL problems 6 performance, trouble shooting 9 peripheral cabi net 30 pinch lever 24 pitch mode 33– 37 PostScript jobs 7 PostScript probl ems 6 print qual it y , problems 3 print speed 30 printer component s 10– 14 controll ing 1 h[...]

  • Page 158

    I-4 Operator Guide Index peripheral cabi net 30 tape, loading 9 The 1 throughput spee d 30 TIFF jobs 7 TIFF problems 7 trays 1 1 1 and 2 10 processor , feeder 10 purge 1 1 sample 10 troubles hooting 36-track tape drive 41 client pr oblems 2 frequent misf eeds 33 job integr it y 5 paper cur l problems 37 PDL problems 6 process pr oblems 8 producti v[...]