Xerox DocuPrint 92C NPS manual

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Table of contents for the manual

  • Page 1

    Xero x Do cuP ri nt Net w o rk Pri nte r Se r ies Guide to P e rf orming Routine Maint enance f or Mod el 92 C NP S Version 7.1 August 2000 721P8743 1[...]

  • Page 2

    Xerox Corporation 701 S. Aviation Boulevard El Segu ndo, CA 90245 ©1997, 1998, 1999 , 2000 by X erox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable mate r ial and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material genera[...]

  • Page 3

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE iii La ser safe ty ! Warning: Adjustmen ts, use of cont rols, or performance of procedures other than those specified herein m ay res ult in hazardous light exposure. The Xerox DocuPrint printers are c ertified to c omply with th e performance standards of the U.S. Departme nt of Healt[...]

  • Page 4

    iv XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE • Nev er use a ground adapter plug to connect equipment to an electr ical out let that la c ks a ground c onnec tion ter minal. • Alway s place equipment on a solid suppor t surf ace with adequat e strengt h for its weight. • Alway s use mater ials and s upplie s specificall[...]

  • Page 5

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE v T abl e of conte nts Laser safety iii Ozone informati on iii Opera tion s af ety iii Intr od ucti on vii About t his guide vii Contents vii Conventions viii Related publications ix 1. Feed er tra ys 1-1 Checking and loading feeder trays 1-1 Loading feeder trays 1-1 Guidelines for loa[...]

  • Page 6

    TABLE O F CONT ENTS vi XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE 7. By pa ss tr an spor t 7-1 Removing the bypass transp ort 7-2 Installing the bypass transpo rt 7-4 8. Clea ni ng 8-1 Cleaning the keyboard, monitor, and the exterior of the Printer Controller 8-1 Cleaning the 4mm cartridge tape d r ive 8-2 9. Mai nt ena nc e [...]

  • Page 7

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE vii Intr oduction The Xerox DocuP rint Network Pri nter Se ries , Guide to Per formin g Routine Maintenance fo r 92C NPS , describes how to perform basic maintenance on the Xerox DocuPrint 92C NPS. Ab out th is gu id e This guide is designed fo r operators whos e job cons ists of opera[...]

  • Page 8

    INTRO DU CTIO N viii XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE • Chapter 9, “ Maintenance and s uppor t ser vices, ” provides information on how to call for service, order document ation, and repor t meter read ings. Con ve nt ions This guide uses the following conventions: Ita li cs — Document and l ibrary na mes ar[...]

  • Page 9

    INTRODUCTION XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE ix Relate d public ation s The Xerox DocuP rint Network Pri nter Seri es incl udes the follo wing document s: Decompos ition Service and T ools Guide Guide t o Conf iguring an d Manag ing th e System Guide t o Ma naging P rint Job s Guide to Performing Routine Maintenan ce[...]

  • Page 10

    INTRO DU CTIO N x XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE[...]

  • Page 11

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1-1 1. 1 Feede r tr a ys This chapter shows th e steps needed to load and chec k feeder trays on the DocuPr int printer, and explains what actions are ne cessary if paper stock is changed. Che c k ing a nd lo ad ing feed er t rays Check the amount of paper in each feeder tray by examin[...]

  • Page 12

    FEE DER T RAYS 1-2 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE Guide lines f or load ing pap er When you are loading the paper, follow these guidelines to prevent paper jams: • Remov e damage d shee ts . • Load the paper with the package wrapper seam side up . • Make sure that the direction of the curl is consistent. •[...]

  • Page 13

    FEED ER TRAY S XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1-3 2. Lift an d p ull on the b ar along the t op of the f eeder tray . Slide t he tra y a ll t he wa y out f or best access and ease of loading. 3. Press the green le v er do w n to unlatch the paper f eeder assemb ly . Caution: Attempting to move the lever in any ot he[...]

  • Page 14

    FEE DER T RAYS 1-4 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE 5. Squee ze the lev er against the back of the length guide and slide the guide toward the back of the printer . 6. Remov e any paper rem aining in the tra y and s et it aside t o be placed on top of the new paper . 7. Load paper, f ollo wing the instru ctions at t[...]

  • Page 15

    FEED ER TRAY S XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1-5 9. Latch the paper feeder assembly by pressing the green dot next to the green rele ase lev er until the assembly clicks into position. 10. Slide t he tray into the pr inter u ntil it latches. The tra y rises automat ically into p osition. 11. Press the Continue butt[...]

  • Page 16

    FEE DER T RAYS 1-6 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE[...]

  • Page 17

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 2-1 2. 2 Output tra ys Your print jobs are s ent to printer output trays, which y ou must unload. You can unloa d each of the out put trays while th e system is printing. How you d o so, however, depends on the type of tray. This chapter discus ses how to chec k and unload the va rious[...]

  • Page 18

    OUTPU T TR AYS 2-2 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE Unl oading the dual stacker trays To unload each dual stacker tray, raise the scuffer arm and remove the printed pag es. 1 Scuffer arm 2 Tra y Full indi cat ors Note: When bo th trays are full , you m ust em pty at least one t ray before you can resum e printing. 2[...]

  • Page 19

    OUTPUT TRAY S XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 2-3 Ch ec kin g an d un lo ad i ng th e st it c h er/ s tac ker t r a y An el ectronic count er in the stitcher/s tacker ke eps track of the number of s heets p rinted and the nu mber of stapled sets prod uced. When a stacker tray is full, t he following occurs: • Pri n[...]

  • Page 20

    OUTPU T TR AYS 2-4 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE Ch ec kin g an d un lo ad ing s amp l e t ra y The sample tray holds up to 100 sheets of paper from 8.5 by 11 inches / 216 by 2 79 mm to 8.5 by 14 inches / 216 by 356 mm. No messag e appears when the sample tray is full. Because a pape r jam can occur if the tray i[...]

  • Page 21

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 3-1 3. 3 Stitc her wire The Wi re Percentage indica tor is locate d on t he printer cont rol consol e of syst ems confi gured wit h a stit cher/s tacke r. T he ind icato r displays approximate perc entage of sti tcher wire remaining on the spool. Your service representative can set the[...]

  • Page 22

    STITCHER WI RE 3-2 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE If you c ontinue pri nting the job wit hout rep lacing the w ire, t he document s pri nt without being stapled. The printer status display shows the following m essage: OUT OF WIRE Contact your key operator or your serv ice representative when you see this message.[...]

  • Page 23

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 4-1 4. 4 Fuser lu brica nt and press ure ro ll wi p e r This chapter describes ho w to add fuser lubricant and how to replace the pressu re roll wip er on yo ur system. Adding f user lu bric ant The fu ser uses heat to fuse t he p r int image to the p aper. It is critical that the fuse[...]

  • Page 24

    FUSE R LU BRICANT AND PRESS URE R OLL W IPE R 4-2 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE 4. Hold the lev er down while you gr asp the green fuser drawer handle (B) and pull the dr awer out until it stops. 5. Put on gl o ves . ! Warning: F us er lu bric ant conta ins s ilico n e, whic h ca n cau se eye irritation upon cont[...]

  • Page 25

    FUSER LUBRICANT AND PRESSURE ROLL WIPER XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 4-3 7. Open a tube of fuser lubricant and cut the pointed spout diagonal ly . Carefully squ eeze t he lubri cant into t he reser voi r until th e orange float reaches the t op (C), o r until you see the oil reach the top edge below the fuser cap.[...]

  • Page 26

    FUSE R LU BRICANT AND PRESS URE R OLL W IPE R 4-4 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE 12. Close the printer doors. 13. Wash y our ha nds t o remove any fuser lubr icant. Repla cin g th e pr essur e roll wiper You need to repla ce the pressure roll wiper when any of the following occur: • Exces siv e oil or dir t b ui[...]

  • Page 27

    FUSER LUBRICANT AND PRESSURE ROLL WIPER XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 4-5 4. Deter mine if the fuser i s cool. Place your hand approximately 1 inch (25 m m) above the fuser area. If you f eel he at, ST OP , leav e the fuser draw er out, and w ait f or the fuser to cool. DO NO T touch the fuser while it is hot. If y[...]

  • Page 28

    FUSE R LU BRICANT AND PRESS URE R OLL W IPE R 4-6 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE 6. Locate the pres sure roll wiper assem bl y and rel ease the top rod by pul ling upward as sho wn . 7. Remov e t he lower rod from the sprin gs and li ft the wiper assemb l y a wa y . 8. Place the used wi per and i ts drip pad in th[...]

  • Page 29

    FUSER LUBRICANT AND PRESSURE ROLL WIPER XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 4-7 10. Carefully pla ce the new dri p pad i n the drip p an. 11. Inser t the shor t rod i n the upper loop of t he new wiper . 12. Inser t the long rod through the drip pan and the lower loop of the new wi per . 13. Inser t the lower rod i nto t[...]

  • Page 30

    FUSE R LU BRICANT AND PRESS URE R OLL W IPE R 4-8 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE 14. Center the wiper on the pressure roll. Pull up the wip er and place the upper rod onto the brac kets on both ends of the pressure roll , as sho wn. 15. Remov e and di spose of the glov es in a t r ash receptacle, b eing careful no[...]

  • Page 31

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5-1 5. 5 In ks Dry i n k i s the black or colored powder that forms the image on the printed page. This chap ter des cribes the procedure for a dding dry ink to the printer. T his chapter also describes the procedure to change the Customer Changeable Unit (CCU) t hat allows additional [...]

  • Page 32

    INKS 5-2 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE To add dry ink: 1. Open the pr inter doors and locate the dry ink area on the left side of the pr inter . Note: Wh en you replace colored ink, it is not necessary to remove the CCU f rom the printer. 1 Color d ry ink b ottle 2 Bl ack dry ink bottle 2. Spread a dropcloth on t[...]

  • Page 33

    INK S XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5-3 4. Remov e the empty bottle and discard it. 5. Shake the new i nk bottle at least ten rotations, taking care to suppo r t the bottle c ap . It is impo r tant that you mix t he contents thorough ly b y allo wing the material inside the bottle to f all and settle toward t he ca[...]

  • Page 34

    INKS 5-4 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE 7. Hold th e car tr idge in pla ce and pu ll the paper seal o ff the mout h of the bottle. 8. Discard the seal along with the drop cloth. Caution: If any dry ink gets on you r hands , wash them wit h soap and cold water. Heat sets the ink permanently. If any dry ink gets on [...]

  • Page 35

    INK S XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5-5 Exch angin g Custo m er Ch an ge able Un its (C CU s) You n eed to exchange the currently loaded CC U in either of the following situations: • A pr int job requires a nother colored dr y ink to b e loaded. When a document is i n the color housing wai t state, cha nge the ho[...]

  • Page 36

    INKS 5-6 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE 3. Open the top cover of an empty car t. 1 Gold alignme nt knob 2 Top cover 3 Pedal 4 Pallet 4. Push the car t up t o the printer , l ining up the gold knob on the car t with the gold recess on t he pri nter inner c o ver . 5. Push t he car t fir mly against t he print er un[...]

  • Page 37

    INK S XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5-7 6. Push down firm ly on the c ar t pedal unt il y ou hear or f eel the pedal catch. The pedal shoul d sta y l ock ed down. The pallet within the car t i s raised. 7. T ur n the backup roller handle cloc kwise f or a quar ter tur n to an upr ight position.[...]

  • Page 38

    INKS 5-8 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE 8. T urn the CCU handle cloc kwise f or a quar ter turn. 9. Using the CCU handle, pull the CCU out of the printer until it is com ple tely in the car t.[...]

  • Page 39

    INK S XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5-9 10. Push down firm ly on the car t pedal until you hear or f eel a click . The p allet, which now contains the CCU , is lowered i nto the car t. If the pall et does not mov e, check that the CCU is all the wa y out of the printer an d p ush down on the ped al again. 11. Close[...]

  • Page 40

    INKS 5-10 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE Insertin g a CCU 1. Open the top cover of the car t containing the ne w color C CU . Note: CCUs a re not in terchangeable bet ween printer mo dels. Make su r e you order and use the one designed for your printer. 2. Push the car t up t o the printer , l ining up the gold kn[...]

  • Page 41

    INK S XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5-11 7. T ur n the backup roller handle counterc loc kwise f or a quar ter turn. 8. Push down firm ly on the car t pedal until you hear or f eel a click . If the pa lle t does no t drop, check that the CCU is al l the wa y in the printer and the pallet is released, then push down[...]

  • Page 42

    INKS 5-12 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE[...]

  • Page 43

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6-1 6. 6 W aste co ntain er s The waste containers in the 92C NPS collect dry ink and developer after it has been used by the printe r . When a container become s full, it must be repl aced , or the printer eve ntually stops printing. This chapter cont ains t he pro cedures for rep lac[...]

  • Page 44

    W A ST E CO NTA I N ER S 6-2 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE To replace the waste container: 1. Open the pr inter doors and locate th e dr y ink car trid ge at t he left side of the printer . The devel oper waste container is located under t he co lor dr y in k bottle. 2. Spread a dropcloth on the floor under the d[...]

  • Page 45

    WASTE CONTAINERS XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6-3 5. Discard th e waste m aterial an d con tai ner ac cording to the instru ctions on t he label. 6. Grasp the new , e mpty c ontainer wi th bot h hands, o ne h and on the handle an d on e on the container tab. Lift the f ront o f the containe r ov er the notch at th[...]

  • Page 46

    W A ST E CO NTA I N ER S 6-4 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE To replace the dry i nk waste containe r: 1. Open the ser vice door at the rear of the pri nter b y gr aspin g the handle and pull ing t he door out and down. 2. Grasp the containe r hand le and pull the container up and out ov er the ridge at the base of[...]

  • Page 47

    WASTE CONTAINERS XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6-5 5. Remov e t he cap from the ne w dry ink was te container . 6. Align the waste container with the sup port guides and slide the containe r i nto the storage compar tment, gently lifting it up and ov er the ridge. 7. Close t he re ar door . A beep signals t hat the[...]

  • Page 48

    W A ST E CO NTA I N ER S 6-6 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE[...]

  • Page 49

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7-1 7. 7 Byp ass tr ansp or t The bypass transpo rt is installed in tray 1 of t he dual stacker on the DocuPrint 92C printer. This chapter describes how to remove and install the bypass transport. F i gu re 7- 1. DocuPrint 92C printer with bypass trans port installed 1 Bypa ss transpor[...]

  • Page 50

    BYPASS T RANSPO RT 7-2 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE Re mo v ing the b ypa ss tr an sp ort Follow these steps to r emove the byp ass tr ansport from the printer: 1. P o wer off the pr inter . 2. Disconn ect your finishing devi ce foll owing t he instr uctions provided with the device . 3. Unplug the t w o cables [...]

  • Page 51

    BYPASS T RANSP ORT XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7-3 5. Grasp the recessed handle s on t he front and rear of t he by pass transpor t and slide the transpor t out of the tr a y tow ard the front of the pr inter . 6. Place the transp or t in i ts s torage location. 7. Press downward on the scuff er arm in stack er t[...]

  • Page 52

    BYPASS T RANSPO RT 7-4 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE Insta llin g the bypas s tran spor t Follow these steps to install t he bypass transport : 1. P o wer off the pr inter . 2. Raise the scuf f er arm in stack er tra y 1 to its highes t position. (A spr ing holds the scuff er arm in the raised position.) 3. Lift [...]

  • Page 53

    BYPASS T RANSP ORT XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7-5 4. Open the front cov er of the bypass transpor t and lock the transpor t by turning the green handle clockwise one quar ter tur n. (Y ou will f eel some resistance.) 5. F rom t he rear of the dual st ack er modul e , p lug the two cables into the rear of the byp[...]

  • Page 54

    BYPASS T RANSPO RT 7-6 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE[...]

  • Page 55

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 8-1 8. 8 C lean ing This chapter describes the cleaning tasks you need to p erform regularly on the Docu Print pri nter. Clea n ing t he keyboa rd, mo n itor , a nd the exte ri or o f the P rint er C ont rolle r Clean the exterior surf aces of your Printer Controller, i ncluding monito[...]

  • Page 56

    CLEANING 8-2 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE Cl eani n g th e 4mm ca rtri dge ta pe dri ve Clean the 4mm cartridge tape drive every 25 hours of actual t ape operation. Use only a cleaning cartridge designed for the 4mm cartridge tape drive. No fluids or other preparations are necessary with the use of these cartrid[...]

  • Page 57

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 9-1 9. 9 Maintena nce and supp or t servic es This chapte r provides information on the services Xerox provides to help you keep your DocuP r int printer running efficiently. It describes the services av ailable to you a nd how t o ta ke advan tage of these serv ices. Note: The support[...]

  • Page 58

    MAINTENANCE AND SUP PORT SERVICES 9-2 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE Xero x Do cum enta tion and So ft ware Serv ic es XDSS distribut es the documents you need to install and use the DocuPrint prin ter, other X erox printers, an d associated software. If you register for site sub scription serv ice, XDSS will aut [...]

  • Page 59

    MAINTENANCE AND SUP PORT SERVICES XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 9-3 Xero x Cu stom e r Ed ucat io n Xerox offers instructor-l ed workshops that teach DocuPrint NPS system t echnical tr aining curriculum. W orkshops are des igned to provide a s ystem overview, as well as forms c reation, job control, and increased p[...]

  • Page 60

    MAINTENANCE AND SUP PORT SERVICES 9-4 XEROX DOCUP RINT 92C NPS GUIDE TO PE RFORMING ROUTINE MAINTENANCE[...]

  • Page 61

    XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE INDEX-1 Inde x Numerics 4mm cartridge tape drive, cleaning, 8-2 A Advanced Cus tomer Training ( ACT ), 9-2 Attention light, 2-1 – 2-3, 5-1 B bypass t ransport inst allin g, 7- 4 – 7-5 removing, 7-2 – 7-3 C CCUs cart, storing, 5-11 exchangin g, 5-5 – 5-11 loading, 5-10 – 5-11 [...]

  • Page 62

    INDEX INDEX-2 X EROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE P paper f e ed e r as se mb l y, 1- 5 tr ays, see tr ay s pressure rol l wiper, replacing, 4-4 – 4-8 Printer Controller exterior, cleaning, 8-1 procedures bypass t ransport inst allin g, 7- 4 – 7-5 removing, 7-2 – 7-3 CCUs loading, 5-10 – 5-11 removing, 5-5 – 5[...]