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XBlue Networks X16 manual

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Table of contents for the manual

  • Page 1

    X16 User Guide - 52 - Index XBLUE Networks © Copyright 2007 XBLUE Networks X 16 Telephone User guide[...]

  • Page 2

    X16 User Guide - 2 - Table of Contents Revision Table Revision Description of Changes Date Released Preliminary Release – PAL 11/2007 Page 13 – There was a hidden line behind t he graphic. Page 14 – Adjusted numbering within “A dd new Record”. Page 18 – added a voice mail button graphi c Page 20 – adjusted graphic to exclude VM Page 2[...]

  • Page 3

    X16 User Guide - 50 - Index Intercom , 40 Paging, 34 Placing Calls , 10 Tone Plant, 41 Intercom Volum e Forced Tone Ri nging, 12 Handset, 12 Speakerphone, 12 Introduction, 7 Lamp Cadence, 4 1 Lamps on Phone, 41 LCD Idle Display, 43 Line Status De tection, 34 Mailboxes Remote Commands , 48 Make a Call, 10 Meet Me Paging, 36 Meet Me Answer (Paging), [...]

  • Page 4

    X16 User Guide - 4 - Table of Contents Programming Steps ............................................................................................ 27  FEATURES .................................................................................................... 28  D ESCRIPTION AND O PERATION ................................................[...]

  • Page 5

    X16 User Guide - 48 - Voice Mail Remote Commands Mailboxes may be accessed from outside of the system using a telephone with standard DTMF (Touchtone ® ) dialing. Remote Access Call into the system and let the Auto A ttendant answer the call and then dial the desired extension number. If the extension is forwarded to voicemail, and the mailbox ans[...]

  • Page 6

    X16 User Guide - 6 - Notices Notices Hearing Aid Compatibility: The digital telephone endpoints are hearin g aid compatible, as defined in section 68.316 of Part 68 FCC Rules and Regulations. UL/CSA Safety Compliance: The X16 system has met all safety requires, and found to be in compliance with the Underwriters Laboratories (UL) 60950-1. Warning: [...]

  • Page 7

    X16 User Guide - 46 - Voice Mail • Each message is automatically saved af ter it has been playe d. To scroll through saved messages, use the left and/o r right navigation keys. Notes: 1) Messages will play in order that they are received. 2) While a message is playing, use the up or down navigation key to scroll through Pause, Volume, and E xit. [...]

  • Page 8

    X16 User Guide - 8 - Introduction Telephone Callouts Backlit LCD Display Integrated Headset Backlit Display Navi g ation Ke y s Programmable K e y s Speakerphone Button T ime, Date and Da y Line Ke y s Pro g ram Ke y Caller ID Lo g Phone Book New Voicemail Extension Number - 45 - Voice Mail Once Touch Record While speaking to an outside party, yo u[...]

  • Page 9

    X16 User Guide - 44 - Voice Mail Voice Mail The System comes equipped with a 4 ch annel auto attendant and voice mail system, which can answer up to 4 different calls simultaneously. Auto Attendant The system can be programmed to answ er in “Auto Attendant” mode. When Auto Attendant is set to “On-AA Ring On ly” the attendant telephone will [...]

  • Page 10

    X16 User Guide - 10 - Getting Starte d Getting Started Congratulations on purchasing your new XBLUE Networks communications server. This state of the art server incorporates easy to use features, in a comprehensive telephone and voice mail system. Answering a call There are two types of calls; intercom and network. Calls from one extension to anoth[...]

  • Page 11

    X16 User Guide - 42 - Functions Ring Tone 1 sec on, 1 sec off, repeating DND Tone 0.25 sec on, 0.25 sec off, repeating LED Cadence and Status Table Speaker Unlit: Speaker or Intercom Link Idle Fast: Receiving incoming call Lit: Talking with the Speakerphone Slow: In headset mode Enter/VM Unlit: No New messages Fast: New Message in VM Lit: No answer[...]

  • Page 12

    X16 User Guide - 12 - Getting Starte d Ringing Volume While your telephone is idle or ringing, use the volume up key to increase or the volume down key to decrease the ringing volume. Speakerphone Intercom Volume While using your speakerphone, use th e volume up key to increase or the volume down key to decrease the speakerphon e volume. Speakerpho[...]

  • Page 13

    X16 User Guide - 40 - Features Handset Network Volume While speaking on a telephone company line , using your handset, use the volume up key to increase or the volume down key to decrease the handset volume. Forced Ringing Intercom Volume Calls between extensions are answered hands free and will not forward to voicemail. To forward intercom calls t[...]

  • Page 14

    X16 User Guide - 14 - Phone Book • To delete all records, scroll to the end of the list and press the delete button. Use the up or down arrow to select “Yes” to delete or “No” to save the records. Add New Record 1. Enter the name that will be associated to the number that will be entered. 2. Press Done – Press the navigation up or down [...]

  • Page 15

    X16 User Guide - 38 - Features Ring Alert (Muted Ringing) When an extension is busy, and a second call rings into the system, if the extension is programmed to ring the extension will receive a ring alert, indicating that there is a second call. Extensions that are busy on either a CO Line or Extension call will receive a special “Warning Beep”[...]

  • Page 16

    X16 User Guide - 16 - Caller ID Navigating through Caller ID 1. Press the Caller ID button and the use the up or down navigation keys to scroll through the list of inbound caller ID calls. 2. Press the select button to dial th e displayed telephone numbe r. 3. Press the right navigation button for more information about this call. 4. Press the sele[...]

  • Page 17

    X16 User Guide - 36 - Features Music on Hold Input The system comes standard with one music on hold input which can be connected to an external music source. All Calls placed on hold or being transferred will hear this music rather than silence. Mute with LED indication When the Mute button is pressed, the LED illuminates, and mute becomes active. [...]

  • Page 18

    X16 User Guide - 18 - Voice mail Voice mail The center navigation button is equipped with a Light Emitting Diode (LED) which flashes when you have a new voice mail message. At default the LED will be lit indicating that the extension is forwarded to voice mail. To access your voice mail box: • From an idle telephone o Press the center navigation [...]

  • Page 19

    X16 User Guide - 34 - Features Handset/Head set Volume Control The volume of the handset and headset can be adjusted to compensate for hearing levels. Press the volume+ to in crease or the volume- to decrease the volume of the active status of the endpoin t. For example, while speaking on the handset, the volume keys will ad just the handset volume[...]

  • Page 20

    X16 User Guide - 20 - Programming Navigation Keys Navigating through programming Phone Setup Parameters Feature Default (shown in bold) Language English , French, Spanish Feature Key Extension No. 301 – 399 Auto Mute Off Preference Call Intercom or CO Call Line Selection 1 – 4 Record All Call Off Hold Reminder 30 Ringer On/Off On (CO Line 1 –[...]

  • Page 21

    X16 User Guide - 32 - Features Direct Station Select – Busy Lamp Field Each preprogrammed extension (station) button has an asso ciated LED which lights when the Extension is in use and remains unlit when t he extension is idle. At default the digital telephone endpo ints are preprogrammed with DSS/ BLF buttons for extensions 301 through 309. Dis[...]

  • Page 22

    X16 User Guide - 22 - Programming Preference Call – The user can select from accessing a CO Line or Intercom when going off hook. Line Selection – Each digital telephone endpoint user can set their telephone to directly access a CO Line or group of lines. Record all Calls – This parameter, when enabled, will record all network calls answered [...]

  • Page 23

    X16 User Guide - 30 - Features CO Line Ringing – Per Extension Each extension can be programmed to ring when a call is received on a specific CO Line. At default, all CO Lines ring on all extensions. This may not be ideal for all installations, so each extension can be programmed to ring, or not ring. Conference – 3-way An extension may confere[...]

  • Page 24

    X16 User Guide - 24 - Programming Forward Destination – Extension users may select from three destinations; Off, Voice Mail, External Call and Trunk2Trunk. Off – Calls will not forward Voice Mail – Calls will be forwarded to the users’ personal mailbox. The center navigation button will be lit solid. External – The system will transfer an[...]

  • Page 25

    X16 User Guide - 28 - Features Features Description and Operation All Page At default, one of the flexible buttons is preprogrammed as an “All Page” button. From an idle telephone you may press this button or dial the feature code “ Feature + 0 ” to page someone through all of the telephone speakers. The paged party can answer the page, whi[...]

  • Page 26

    X16 User Guide - 26 - Programming Programmable Feature Buttons Each digital telephone endpoint has twelve (12) programmable feature buttons, which can be customized by each exten sion user. There are three programmable feature button categories. Selections Description DSS/BLF Key Direct Station Select (DSS) – allows extension users to press one b[...]