Wyse C class ThinOS manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Wyse C class ThinOS, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wyse C class ThinOS one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Wyse C class ThinOS. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Wyse C class ThinOS should contain:
- informations concerning technical data of Wyse C class ThinOS
- name of the manufacturer and a year of construction of the Wyse C class ThinOS item
- rules of operation, control and maintenance of the Wyse C class ThinOS item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wyse C class ThinOS alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wyse C class ThinOS, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wyse service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wyse C class ThinOS.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Wyse C class ThinOS item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Inst allation Guide Wyse ® C Class Conversion to ThinOS Wyse ® USB Firmware T ool TM Release 1.1 1 Issue: 03291 1 PN: 883887-14L Rev . C[...]

  • Page 2

    Copyright Notices © 201 1, Wyse T echnology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. Y ou may not rep roduce, transmit, transcribe, store in a retrieval system, or translate into any language or compute r language, in any form or by any means, electronic, mechanical, magnet ic, optica l, [...]

  • Page 3

    Content s 1 Introduction 1 Kit Contents 1 Wyse T echnical Support 2 Related Document ation and Services 2 Wyse Online Community 2 2 Converting Wyse C Class to ThinOS 3 Requirements 3 Procedures 4 T roubleshooting 9 USB Keys - T roubleshooting Boot Issues 9 SanDisk Cruiser Flash Drives - T roubleshooting Partition Issues 9[...]

  • Page 4

    iv Contents This page intentionally blank.[...]

  • Page 5

    1 Introduction This guide provides the instructions you need to install and use Wyse ® USB Firmware To o l TM to convert the following Wyse C class thin clients to ThinOS: • C30LE • C50LE • C90LE • C90LEW Kit Content s The conversion kit includes: • 1 Y ear ThinOS Mainte nance (you w ill receive an email from Wyse or your reseller with f[...]

  • Page 6

    2 Chapter 1 Wy se T echnical Support T o access Wyse techni cal resources, visit http://www .wyse.com/support . If you still have questions, you can submit your que stions using the Wyse Self-Service Center (on the Wyse.com home pa ge, go to Support > Knowledge Base > Home tab) or call Customer Support at 1-800-800-WYSE (toll free in U.S. and[...]

  • Page 7

    2 Converting W yse C Class to ThinOS This chapter include s the requirements and procedures you need to inst all and use Wyse ® USB Firmware T oo l TM to update your thin c lient to ThinOS firmware. Tip The purpose of the Wyse USB Fir mware T ool is to configure a boot able USB key for device firmware. In the following procedures, you will create [...]

  • Page 8

    4 Chapter 2 Procedures Complete the following procedures as an adm inistrator (administrator privileges are required). S tep 1: Copy the C Class ThinOS Conversion Image Folder to Y our Local Hard Drive Navigate to the C Class ThinOS Conversion Image folder (contained on the Conversion Sof tware Assembly CD-ROM ) and co py it to your local har d dri[...]

  • Page 9

    Converting Wyse C Class to ThinOS 5 2. Click Next to open the Select an Op tion dialog box. Figure 4 Configuration o ptions 3. Select the Configure a single USB key to Copy or Up date firmware option, and then click Next to open the Select t he Configuration dialog box. Figure 5 Up date f irmware optio ns 4. Select the WTOS / Xenith OS type option.[...]

  • Page 10

    6 Chapter 2 Figure 7 Browse to select command sXml.xml 8. Navigate to the C Class ThinOS Conversion Image folder on your hard drive (t his is the location you selected in "S te p 1: Copy the C Class ThinOS Conversion Image Folde r to Y our Local Hard Drive"), click on the commandsXml.xml file to select it (you may need to select the All F[...]

  • Page 11

    Converting Wyse C Class to ThinOS 7 S tep 4: Use the Configured USB Key to Install Firmware on Each Thin Client On each thin client yo u want to conver t, use t he one-time boot menu to configure it to boo t from the configured USB key (the one-time boot menu will not modify your default BIOS configurations). T o enter and use the on e-time boot me[...]

  • Page 12

    8 Chapter 2 S tep 6: Attach a Wyse Conversion Label on Each Converted Thin Client The conversion kit is supplied with Wyse Conversi on Labels that must be att ached to each thin client as shown in Figure 9. Be sure you have purchased the amoun t of labels you need. Caution Failure to inst all the labels may cause delays in service and support. The [...]

  • Page 13

    Converting Wyse C Class to ThinOS 9 T roubleshooting This section contains ge neral troubleshooting information. USB Keys - T roubleshoot ing Boot Issues Due to differ ent manufacturing processes on U SB keys (and the variety o f them), not all brands have been tested with the Wyse USB Firmware T ool. If you experience proble ms booting from a conf[...]

  • Page 14

    Inst allation Guide Wys e ® C Class Conversion to ThinOS Issue: 0329 1 1 Written and publishe d by: Wyse T echnology Inc., March 20 1 1 Created using FrameMake r ® and Acrobat ®[...]