Wyse Technology 3820TX manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Wyse Technology 3820TX, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wyse Technology 3820TX one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Wyse Technology 3820TX. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Wyse Technology 3820TX should contain:
- informations concerning technical data of Wyse Technology 3820TX
- name of the manufacturer and a year of construction of the Wyse Technology 3820TX item
- rules of operation, control and maintenance of the Wyse Technology 3820TX item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wyse Technology 3820TX alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wyse Technology 3820TX, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wyse Technology service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wyse Technology 3820TX.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Wyse Technology 3820TX item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Mobile Winterm ™ Model 3820TX Users Guide Issue: 072103[...]

  • Page 2

    This page intentionally blank.[...]

  • Page 3

    Mobile Winterm™ Model 3820TX Users Guide Issue: 072103 883770-01 Rev . A July 2003 Wyse T echnology Inc. 3471 North First S treet San Jose, CA 95134- 1801[...]

  • Page 4

    This page intentionally blank.[...]

  • Page 5

    v Copyright Notice © 2003, Wyse T e chnology Inc. All rights reserved. This manual and the sof tware and firmware described in it are copyri ghted. Y ou may not reproduce, transm it, transcribe, store in a re trieval system, or translate into any language or computer language , in any form or by any means, electronic, mechanical, magnetic, optical[...]

  • Page 6

    vi FCC St atement This equipment has been tested and found to comply with the limit s for either Class A or Class B digital devices (refer to "T erminal Re quirements Co mpliance"), pursuant to Part 15 of the FCC Rules. These limits are designed t o provide reasonab le protect ion against harmful interference in a resid ential installatio[...]

  • Page 7

    vii Class B This digit al apparatus does no t exceed the Class B limit s for radio noise emissions from digital ap paratus set out in the Radi o Interference Re gulations of the Canadian Departmen t of Communications. Le présent app areil numérique n’émet p as de bruits radio électriques dép assant les limites applicables aux appa reils num?[...]

  • Page 8

    viii This page intentionally blank.[...]

  • Page 9

    Content s About This Guide 1 Organization of this Guide 1 Conventions Used in this Guide 2 User Interface Menu Control 2 Introducing the 3820TX T ablet Thin Client 3 3820TX T ablet Th in Client Overview 3 Features 3 Benefits 3 3820TX T ablet Hardwa re Features 4 Front V iew 4 Back View 5 Side View 6 General 3820TX T ablet Information 6 3820TX T abl[...]

  • Page 10

    x Regional Settings 19 S tylus Settings 20 System Settings 21 V olume and Sound Settin gs 21 Setting a 3820TX T ablet Thin Client Password 22 T roubleshooting 23 Customer Support Contact Infor mation 24 Cleaning the 3820TX T ablet 24 General Precautions 24 Frequentl y Asked Questions 24 Glossary 27 List of Figures 1 Overview of the 3820TX 3 2F r o [...]

  • Page 11

    Mobile Winterm™ Model 3820TX Users Guide The Winterm 3820TX is the newest wireless t ablet thin client in the Winterm 3000 Series family of terminals. Winterm 3000 Series terminals use the Windows CE operating system. These terminals provide thin-client access to applications, files, and ne twork resources made available on machines hosting Citri[...]

  • Page 12

    2 Conventions Used in this Guide T able 1 lists the text format c onventions used in this guide. User Interface Menu Control T able 2 describes the command buttons used for user interf ace menu control on the 3820TX t ablet. T able 1 Conventions Convention Where Used Italic New term, boo k title or emphasis. Bold Screen display , keycaps and user i[...]

  • Page 13

    3 Introducing the 3820TX T ablet Thin Client 3820TX T ablet Thin Client Overview The 3820TX t ablet thin client is a lightweight t a blet that allows you to ac cess server or Internet based applications. Figure 1 Overview of the 3820TX Features Features that the 3 820TX tabl et thin client include: • 12.1" viewable display , XGA (1024 x 768)[...]

  • Page 14

    4 • Y ou can access server applications anyw here wireless access to the LAN is provided. • Permit s a secure environme n t for s ensitive information while on the move • Proven solution with key applications on the server 3820TX T ablet Hardware Features This section includes the 3820T X tabl et thin client hardwa re features. Front Vi ew Fi[...]

  • Page 15

    5 Back Vi ew Figure 3 Back view (4) USB port — Connects 3820TX t ablet thin client to the host computer with a USB cable. (5) Dual PCMCIA slot (for wi reless PCMCIA cards, Flash memory , and other devices) — Enables you to connect a wireless network, add secondary de vice to the 3820TX tablet thin client, etc. (6) Battery compartment — Provid[...]

  • Page 16

    6 Side V iew Figure 4 Side view (1 1) Audio Out — Plugs into a microphone to record sound. (Requ ires 3.5mm stereo jack.) (12) Audio In — Plugs into a headset or amplified stereo speaker system. (Requires 3.5mm ster eo jack.) (13) VGA out — Connect s 3820TX tab let thin client to a monitor or projector . (14) Device USB p ort — Connect s 38[...]

  • Page 17

    7 3820TX T ablet Thin Client Software The 3820TX t ablet thin client comes pre-load ed with the following client and appli cation software: • Microsoft Windows CE 3.0 for the 3820TX tablet thin client. The Windows CE 3.0 operating system st arts automatically when 3820TX t ablet thin client is turned on. • Microsoft Internet Explorer W eb Brows[...]

  • Page 18

    8 Getting S t arted This section provides information to help yo u set up and begin using your 3820TX t ablet thin client. Charging the Battery The battery in your 3820TX ta blet requires charging before usage. The battery will charge to greater than 90% in less than 90 minutes making yo ur mobile thin client available for use. Insert the batt ery [...]

  • Page 19

    9 Keep your 3820TX t ablet connected to the power ada pter when not in use. Doing so maintains the battery charg e and ensures th at programs and file s located in Random Access Memory remain when the unit is powered off. T o ensure regulatory compliance, use only the powe r supply included in the shipping box, or a Wyse-app roved equivalent with t[...]

  • Page 20

    10 T o perform a Soft Reset , press the Suspen d/Restart button while the unit is powered-on, and continue to hold the Suspe nd/Restart button until the unit powers of f. T o turn the unit back on, press and relea se the Suspend/Rest art button. 3820TX T ablet Thin Client Basics 3820TX tablet thin client’s touch system consists of a touchscreen, [...]

  • Page 21

    11 • T o move the keyboard to another location on th e 3820TX t ablet thin client screen, po int and drag the title bar of the keyboard . • T o resize the keyboard, point to any corner to expand or contra ct the keyboard. Note The International keyboa rd is available in o nly two sizes. Handwriting Recognition 3820TX tablet thin cli ent has Cal[...]

  • Page 22

    12 Figure 6 IP Address Figure 7 Name Server Connecting to a Wireless Access Point A wireless access point act s as a wireless LAN transceiver and links the wireless 3820TX tablet thin client wi th the wired network, providing mobile access to all your computing resources. S peeds vary with the type o f wireless LAN, the amoun t of traf fic on the n[...]

  • Page 23

    13 Configuring Networ k Identification In some installations, networ k permissions may be requir ed to access network resources. Once this network info rmation is configured and if you have the proper permissions, you can access resources on the networ k (for exam ple, network printe rs) or other computers using 3820TX tab let thin client. Note Ask[...]

  • Page 24

    14 Completing the Netw ork Setup T o activate the network settings that you ha ve entered, pull the PCMCIA network card out of its slot and re-insert it. V erifying the Network Connection In general, you can verify that your networ k connections have been proper ly configured by opening the Internet Explorer browser and verifying a web co nnection.[...]

  • Page 25

    15 3. Follow the screen prompt s to enter your terminal server connection information . 4. For more information ab out the Microsof t T erminal Server Client, tap S tart | Programs | T e rminal Server Client | T e rminal Server Help . Citrix Server Access T o start a server application on a Citrix Met aFrame or a Citrix MetaFrame XP server , use th[...]

  • Page 26

    16 Date and Time Settings Y ou can establish the ti me and date for the 382 0TX t ablet thin client by accessing the Date/T ime applet in the control panel and completing the following procedur es: 1. Double-tap the Date /Time icon to op en the properties sheet. 2. Enter the required year , month and day . 3. Enter the required current time. 4. Ent[...]

  • Page 27

    17 Figure 13 Backlight properties Keyboard Settings Y ou can enable and control the ra te that char acters repeat when holding down a key on a keyboard connected th rough the PS2 port to the 3820 TX tablet thin client by completing the following procedur es: 1. Double-tap the Keyboard icon to open the properties sh eet. 2. If desired, enable the ch[...]

  • Page 28

    18 Figure 15 Mouse settings Device Owner Settings Y ou can set the owner properties on the 3820TX tablet thin client and have them displayed when the unit has a warm or col d start-up by comple ting the following procedure s: 1. Double-tap the Owner Properties icon to open the pro perties sheet. 2. If desired, set the fields s hown for the owners i[...]

  • Page 29

    19 Power Settings Y ou can check the battery charge on the 3820TX t ablet thin client or to set the idle shut off timer by completing the following pro cedures: 1. Double-tap the Power Properties icon to open the pr operties sheet. 2. The battery status is shown on the Battery t ab. 3. T o enable or change the idle shut off timer , tap the Power Of[...]

  • Page 30

    20 Figure 20 Regional settings Stylus Settings This control p anel applet allows the user to re-calibrate the 3820TX touchscreen and to set the perfo rmance of the stylus double-tap charac teristics. If touch ac curacy of the 3820TX table t thin client screen appears diminish ed, you may want to consider re-calibrating by completing the following p[...]

  • Page 31

    21 System Settings This control pa nel applet allows the user to see the config uration of the 3820T X tablet thin client as well as to change the way the internal memory is allocated and us ed. Changing of the memory allocations should on ly be done with specific knowledge of the re quired program and storage re quirement s. Y ou can change the sy[...]

  • Page 32

    22 4. T o view or change the sound properties, tap th e Sounds tab. 5. If desired, change the event sounds or listen to the system sounds. 6. Click OK to save the settings. Figure 25 V olume t ab Figure 26 Sounds tab Setting a 3820TX T ablet Thin Client Password Y ou may wish to secure the 3820TX tablet th in client dat a and access by setting a pa[...]

  • Page 33

    23 T roubleshooting T able 3 provides you with solutions to co mmon proble ms and issues you may encounter while using the 3820TX. T able 3 T roubleshooting the 3820TX Problem Solution The 3820TX t ablet thin client does n ot turn on. • Make sure the plugs and co nnections are secure ly inserted in their ports. • The battery might also be low s[...]

  • Page 34

    24 Customer Support Cont act Information Vis it http://www .w yse.com for the most up-to-date support document ation and product updates. Vi sit http://www .wyse.com/servic eandsupport/cont act.htm to c ontact Wyse customer support. Cleaning the 3820TX T ablet T ry not to touch the 3820TX tablet thin client screen dir ectly with your hands when usi[...]

  • Page 35

    25 How do I perform the right-click function? T ouch the stylus to the 3820TX tablet touchscreen for 4-6 seconds until the right-click menu appear s. How much memory does my 3820TX tablet thin client have? The 3820TX t ablet thin client has 64MB RAM and 32MB ROM containing the Wind ows CE 3.0 operating system and any pre-inst alled softwa re. What [...]

  • Page 36

    26 This page intentionally blank.[...]

  • Page 37

    Glossary 27 Glossary The following glossary is a list of commonly us ed terms in this guide. T erm Definition Access Point A transceiver that provides wireless access to a wired networ k. It is sometimes called an AP . Domain Name A meaningful and easy-to-remember handle that corresponds to a nu meric IP address, e.g. , www .Wyse.com where Wys e is[...]

  • Page 38

    Glossary 28 S tand-Alone Mod e The mode in which 3820TX t ablet thin client is not connected to the host computer or the Internet but is ru nning the Windows CE operating system and other pocket prog rams. S tatic IP A number assigned to the host computer to be its permanent address on the Internet. Computers use IP addre sses to locate and t alk t[...]

  • Page 39

    Glossary 29 This p a ge intentionally blank.[...]

  • Page 40

    Mobile W interm™ Model 38 20TX Users Guide Issue: 0721 03 Written and publishe d by: Wyse T echnology Inc. , July 2003 Created using FrameMake r ® and Acrobat ®[...]