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Winegard WB-2000 manual

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Table of contents for the manual

  • Page 1

    Satellite Interface Installation/Operation Manual Model WB-2700/WB-2000 Made in the U.S.A. U.S. Patent Pending Winegard Company • 3000 Kirkwood St. • Burlington, IA 52601-2000 800/288-8094 • F AX 319/754-0787 • www .winegard.com Printed in U.S.A. © Winegard Company 2007 24521 14 WINEG ARD ® Converter required for DIRECTV HD- programming o[...]

  • Page 2

    [...]

  • Page 3

    1 Disclaimer Although every effort has been made to insure the information in this manual is correct and complete, no company shall be held liable for any errors or omissions in this manual. All information contained in this manual is subject to change without notice. No warranty of any kind is made with regard to the information included in this m[...]

  • Page 4

    2 T able of Contents 1. Introduction ..................................................................................................................................4 1.1 System Overview................................................................................................................4 1.2 Parts Provided W ith HD System .............[...]

  • Page 5

    3 8. T roubleshooting ............................................................................................................................ 31 8.1 LCD Error Messages ..........................................................................................................31 8.2 Solutions to Common Operating Issues ...........................[...]

  • Page 6

    4 1. INTRODUCTION 1.1 System Overview The W inegard HD Satellite Interface System allows your W inegard Movin’ V iew and RoadT rip satellite systems to receive additional KU-band satellites than available with a stand-alone system. In addition to more available satellites, you will be able to enjoy additional High Denition programming availabl[...]

  • Page 7

    5 1.4 Satellite Interface Components HDTV Satellite Interface User interface for the HD Satellite Interface. Using this panel, the user can select the satellite service provider , choose the toggling pair for DirecTV , control satellite antenna in manual mode and many more features. Interface also provides 12VDC power to satellite antenna. Power Bu[...]

  • Page 8

    6 2. SAFETY 2.1 Installation Safety: W inegard highly recommends the W inegard HD Satellite Interface System be installed by a professional installer , as R V roof top work may be required, as well as some electrical wiring. Do not install the roof top portion of this system in the rain. Before drilling any holes for installation, make sure there a[...]

  • Page 9

    7 If you are installing the HD Satellite Interface as an add-on to a previously installed W inegard Satellite Antenna, you should install the software update to your satellite antenna rst, then proceed with cable and HD Satellite Interface installation. Refer to 3.7 Install Software Update with Clone Box for instructions. 3.2 Route Cables (If Ne[...]

  • Page 10

    8 After power/data cable and coax cable(s) have been routed to Satellite Interface, seal under - neath cable entry plate with approved sealant and screw down plate using 12 screws with drill and 5/16” nut driver . Seal over screw heads and around entry plate. Clamp excess cable with supplied cable clamps and screws. Seal around screw holes. 3.3 P[...]

  • Page 11

    9 3.4 Connect Satellite Antenna to Satellite Interface Locate the primary coax cable from roof top antenna. Connect it to “Sat Antenna In” on the Satellite Interface. See Figure 3.6 . The primary coax ca- ble is connected to the elec- tronics board inside of the dome. In most antennas, the secondary coax must be connected to the second- ary coa[...]

  • Page 12

    10 (110°) HD CONVERTER MODEL WB-1100 WINEGARD COMPANY • BURLINGTON, IOWA TO RECEIVER TO INTERFACE/DISH TO CONTROL Made in USA SA T . ANTENNA IN SA T . RECEIVER OUT FACT ORY USE ONL Y HD CTRL 1 HD CTRL 2 COMM. OUT 1 TO SA T . ANTENNA DC IN DC OUT TO SA T ANTENNA BLK/RED SA TELLITE IN Figure 3.7 Satellite Interface HD Converter Primary DirecTV HD [...]

  • Page 13

    1 1 3.5.2 Connect the Satellite Interface to Primary Dish Network or Expr essVU HD Receiver Using the mini coax cable provide with the Satellite Interface, connect “Sat Receiver Out” on the Satellite Interface to “Satellite In” on the Dish Network or ExpressV u HD receiver . See Figure 3.8 . See Appendix A for a complete wiring diagram. SA [...]

  • Page 14

    12 3.7 Install Software Update with Clone Box (if necessary) It may be necessary to install a software update to your previously installed W inegard Sat- ellite System to ensure proper communication with the HD Satellite Interface. If your W inegard Satellite system was installed without a data cable, ie. only coax cables and a black/red power cabl[...]

  • Page 15

    13 After the software has been loaded, you are ready to proceed to the next step. If you are installing the HD Satellite Interface as an add-on and have not yet installed the data cable and interface, return to section 3.2 Route Cables . If you have already installed the Satellite Interface and data cable, you must power cycle the interface after t[...]

  • Page 16

    14 4. Dir ecTV Operation 4.1 DirecTV Overview When connected to a W inegard automatic satellite antenna, the W inegard HD satellite In- terface is capable of receiving the following satellites: 101°W - Majority of standard programming 1 19°W - Standard programming and some HD programming 1 10°W - Only HD programming. Requires converter • • ?[...]

  • Page 17

    15 Congure Dir ecTV Receiver Antenna T ype Y ou must set your DirecTV receiver to the “ Oval Dish, 3 Satellites ” Dish T ype. As many DirecTV receivers have been made by dif ferent manufacturers, consult your receiver ’ s owners manual for instructions on changing Dish T ype. 4.3 W atching DirecTV programming Power on the W inegard Satelli[...]

  • Page 18

    16 Example of DirecTV Satellite Switching. For a brief example of DirecTV satellite switching, read the following example. Y ou have powered on the Dish, and you have locked onto satellite 101°W and watch as the guide begins to download. Satellite 1 10°W is your chosen alternate satellite. After a few moments, the guide for satellites 101°W and [...]

  • Page 19

    17 5. Dish Network Operation 5.1 Dish Network Overview When connected to a W inegard Automatic Satellite System, the W inegard HD satellite Interface is capable of receiving the following satellites automatically: Satellite 1 19°W - Majority of standard programming Satellite 1 10°W - Standard and HD programming Satellite 129°W - HD programming o[...]

  • Page 20

    18 Y ou must now choose if you subscribe to DISH 500 or DISH 1000 programming. Call Dish Network customer service if you are unsure of your programming option. If you sub- scribe to all High Denition programming, you should choose the DISH 1000 option. Press [SELECT] to select your Dish Network Programming T ype. Press [ENTER] to conrm. Selec[...]

  • Page 21

    19 After unit enters Sleep Mode, you now have 6 minutes to run the check switch test. Press the “Menu” button on the Dish Network remote control. Select “System Setup” option “6”. Select “Installation”, option “1”. Select “Point Dish/Signal” option “1”. If you do not see signal on your meter , be sure satellite 1 19 is s[...]

  • Page 22

    20 5.3 W atching Dish Network programming Power on the W inegard Satellite Interface. In a few moments, the satellite antenna will be - gin its search routine. It will verify satellites and lock onto Dish Network satellite 1 19°W . If you have an in-motion antenna, the antenna will continue to “track” the satellite for 7 minutes after signal a[...]

  • Page 23

    21 6. Bell Expr essVU Operation 6.1 Bell ExpressVU Overview When connected to a W inegard Automatic Satellite System, the W inegard HD satellite Interface is capable of receiving the following satellites automatically: Satellite 82°W Satellite 91°W • • In Automatic Mode , your W inegard automatic satellite antenna will automatically toggle be[...]

  • Page 24

    22 A conrmation message will appear . The satellite antenna will reset and begin its search routine for satellite 91°W . Y our satellite antenna is now set for Bell ExpressVU program- ming. Each time your power on the Satellite Interface, the satellite antenna will locate Bell ExpressVU programming. Congure Bell Expr essVU Receiver In order [...]

  • Page 25

    23 Select “Point Dish/Signal” option “1”. If you do not see signal on your meter , be sure satellite 91 is selected and try a different transponder . All transponders may not be active. See Figure 6.1 . Select “Check Switch” from the Point Dish Screen. Be sure that any options, such as “Alternate” are unchecked. Select “T est.” [...]

  • Page 26

    24 7. Satellite Interface Menu 7.1 Main Menu After the Satellite Interface has been powered on and the antenna has acquired the satellite signal, the status screen will the display the current satellite. Follow the steps below to ac- cess the main menu at any time. [BUTTON] denotes a button to be pushed on the Satellite Interface front panel, and w[...]

  • Page 27

    25 From the Service Provider menu press [SELECT] until your Satellite Service Provider is selected. DTV → DirecTV DISH → Dish Network BELL → Bell ExpressV u Press [ENTER] to conrm. If Dish Network is chosen, you must then select Dish 500 or Dish 1000. If you are unsure, check with your satellite service provider . If you subscribe to all D[...]

  • Page 28

    26 T o reset the Satellite Receiver , press and hold the Power button on the Receiver (not on the remote control). The receiver will reset, and after a few moments will automatically restart. It may take up to 5 minutes for some receivers to restart. After the receiver reboots, the new Guide will download, and the programming on the new satellite w[...]

  • Page 29

    27 Factory Default If you determine that your satellite antenna is not functioning as expected, you may want to return your system to factory default and run the satellite setup again. From the Main Menu, press [ENTER] to conrm Satellite Setup . Press [SELECT] 2 times to select Factory Default . Press [ENTER] to conrm. A conrmation will ap[...]

  • Page 30

    28 Exit Sleep Mode Y ou may force the antenna into T racking Mode at any time while the system is in Sleep Mode . From the Sleep Menu, press [SELECT] to select Exit Sleep Mode. Press [ ENTER] to conrm. A conrmation message will appear . The antenna will immediately exit Sleep Mode and enter T racking Mode. Set Sleep T ime While in T racking M[...]

  • Page 31

    29 Default Sleep Y ou may return the Satellite Interface to the factory default sleep time of 7 minutes (420 seconds). From the Sleep Menu, press [SELECT] 3 times to select Set Sleep T ime . Press [ENTER] to conrm. Y ou will be asked if you are sure. Press [SELECT] to select Y es , then press [ENTER] to conrm. 7.4 Diagnostics Menu The Diagnos[...]

  • Page 32

    30 7.5 Conguration Menu The Conguration Menu is only to be used by W inegard Authorized Dealers or under the direction of W inegard personnel. The Conguration Menu is password protected for W inegard use only .[...]

  • Page 33

    31 8. T roubleshooting 8.1 LCD Error Messages The table below is a list of Satellite Interface error messages that may be displayed on the LCD Status Screen during operation. Before calling for service, please read the solutions section of the table carefully for your specic error message. Y ou may be able to x some simple problems. Always po[...]

  • Page 34

    32 8.2 Solutions to Common Operating Issues Symptom Solution Push power button and Interface does not power up Check that Satellite Interface is connected to good AC power source Push power button and Interface powers on but antenna does not begin searching Be sure that the antenna 12VDC power cable is connected is connected to proper port on Satel[...]

  • Page 35

    33 SA T . ANTENNA IN SA T . RECEIVER OUT FACT ORY USE ONL Y HD CTRL 1 HD CTRL 2 COMM. OUT 1 TO SA T . ANTENNA DC IN DC OUT TO SA T ANTENNA BLK/RED Appendix A W inegard HDTV W iring Diagram A.1 Dish Network - 1 or 2 HD or Standard Receivers RoadT rip or Movin’ V iew Antenna Primary Coax Cable Ou t Data / Power Cable Bundle Modular Data Cable 12VDC[...]

  • Page 36

    34 SA T . ANTENNA IN SA T . RECEIVER OUT FACT ORY USE ONL Y HD CTRL 1 HD CTRL 2 COMM. OUT 1 TO SA T . ANTENNA DC IN DC OUT TO SA T ANTENNA BLK/RED Appendix A W inegard HDTV W iring Diagram A.2 DirecTV - 1 HD Receiver and 1 Standard Definition Receiver RoadT rip or Movin’ V iew Antenna Primary Coax Cable Ou t Data / Power Cable Bundle Modular Data[...]

  • Page 37

    35 SA T . ANTENNA IN SA T . RECEIVER OUT FACT ORY USE ONL Y HD CTRL 1 HD CTRL 2 COMM. OUT 1 TO SA T . ANTENNA DC IN DC OUT TO SA T ANTENNA BLK/RED Appendix A W inegard HDTV W iring Diagram A.3 DirecTV - 2 HD Receivers RoadT rip or Movin’ V iew Antenna Primary Coax Cable Ou t Data / Power Cable Bundle Modular Data Cable 12VDC Power Cabl e (Black /[...]

  • Page 38

    36 Appendix B. Recommended Receivers W inegard recommends the following receivers for use with your W inegard Automatic Satellite System. W inegard does not recommend the use of receivers with hard drives for mobile use. All information below is accurate as of March, 2007. Receivers and compatibility is subject to change without notice. Service Pro[...]

  • Page 39

    37 Winegard Company • 3000 Kirkwood Street • Burlington, IA 52601 • 319/754-0600 Fax 319/754-0787 • www .winegard.com Printed in U.S.A. © 2007 Winegard Company 2452114 WINEGARD MOBILE PRODUCTS LIMITED W ARRANTY (2 YEARS P ARTS; 1 YEAR LABOR) Winegard Company warrants this product against defects in materials or workmanship for a period of [...]