Western Digital WDBLUZ5000ASL manual

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Table of contents for the manual

  • Page 1

    External P ortable My Passport ® for Mac ® Portable Har d Drive User Manual My Passport for Mac User Manual[...]

  • Page 2

    ii WD Service and Support Should you encounter any problem, please give us a n o pp o rtu n it y t o a dd res s i t b ef o re re tur ni ng this product. Most technical sup port questions can be answered thr ough our know ledge base or e-mail supp ort service at http ://s uppor t.wdc .com . If the answer is not available or if you prefer , please co[...]

  • Page 3

    MY P ASSPORT FOR MAC USER MANUAL T ABLE OF CONTENT S – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing O n line Su pport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Cont[...]

  • Page 4

    MY P ASSPORT FOR MAC USER MANUAL T ABLE OF CONTENTS – iv A Compliance and W arranty Information . . . . . . . . . . . . . . . . . . . . . . . . . 30 Regulato ry Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    MY P ASSPORT FOR MAC USER MANUAL ABOUT Y OUR WD DRIVE – 1 About Y our WD Dr ive W elcome to y our My Passport ® for Mac ® p ortable har d drive, an elegant, high-capaci ty storage solutio n for all the ch apt ers of you r digital life. This c hapte r includ es the follow ing top ics: Features Kit Contents Optional Acce ssories Operating System [...]

  • Page 6

    MY P ASSPORT FOR MAC USER MANUAL ABOUT Y OUR WD DRIVE – 2 Kit Cont ents As shown in Fig ure 1, your My Passport for Mac portable hard drive drive kit includes the follow ing: • My Passp ort for Mac p ort able har d drive • USB 3.0 cable • Quick Ins tall Guide • W D Security and WD Drive Utiliti es software (included o n the drive) Optiona[...]

  • Page 7

    MY P ASSPORT FOR MAC USER MANUAL ABOUT Y OUR WD DRIVE – 3 Disk Drive Format Y our My Pa ssport for Mac driv e is formatted as a single HFS +J partition for compatibi lity with Mac OS X operati ng systems. If you want to use the drive with a Windows computer , see “Reformatting the Drive” on page 27 and “T roubleshooting” on page 28. Physi[...]

  • Page 8

    MY P ASSPORT FOR MAC USER MANUAL ABOUT Y OUR WD DRIVE – 4 Handlin g Pr ecautions WD products ar e precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damaged drives. Always observe the fo llowing precautions when unpacki ng and install ing your exter nal storage pr oduct: [...]

  • Page 9

    MY P ASSPORT FOR MAC USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 5 Connecting the Drive and Getting Started This c hapter provides instructions for co nnecting the drive to your computer and installing the WD software. It incl udes the following to pics: Connecting the Drive Enhancing Performance with WD +TURBO Installing the WD S[...]

  • Page 10

    MY P ASSPORT FOR MAC USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 6 3. V erify that the My Pass port drive appears und er DEVICES in the Sidebar area of your Finder display: Note: If t he Ext ernal disks check box is sele cted on your Finder Pr eferences dialog, t he My Passp ort icon display s on your desk top: 4. The fir st time [...]

  • Page 11

    MY P ASSPORT FOR MAC USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 7 a. If y ou want to create a password to secur e your ba ckup files, sel ect the Enc rypt Back up Dis k check box. b. Clic k Use as Ba ckup Dis k. c. If you selected the Encrypt Ba c kup Disk check box at step a, co mplete th e backup pa ssword dialog that displays:[...]

  • Page 12

    MY P ASSPORT FOR MAC USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 8 2. Double-click the Extras folder on the screen that displays: 3. Dou ble-c lick the WD +TU RBO In staller applicatio n: 4. Click Install on the WD +TURB O Driver Installer scr een: 5. Read the license agreement and click Ac cept to continue. 6. A message informs y[...]

  • Page 13

    MY P ASSPORT FOR MAC USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 9 7. T ype t he pas swo rd t hat y ou norm ally use to access the co mputer in the Password box and click OK : 8. When the installation comp letes, click Ye s to re start the computer: 9. After the computer restarts, the My Passp or t icon on the des k top l ooks lik[...]

  • Page 14

    MY P ASSPORT FOR MAC USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 2. Drag the WD Securi ty application to the alia s Applicatio ns folder o n the screen that disp lays: 3. In t he alias Applica tions fold er , double - click the WD Se curity applicatio n. 4. Read the license agreement and click Ac cept to continue and display the WD [...]

  • Page 15

    MY P ASSPORT FOR MAC USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 Installing the WD Drive Ut ilities Software T o inst all the WD Drive Ut ilities softw are: 1. D ouble- click the My P asspor t icon, and th en double-click the .dmg fil e on the screen that displays : 2. Drag the WD Securi ty application to the alia s Applicatio ns fo[...]

  • Page 16

    MY P ASSPORT FOR MAC USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 4. Read the license agreement and click Ac cept to continue and d isplay the WD Dr ive Utilit ies screen: 5. See “Manag ing and Customizin g the Drive” on page 19.[...]

  • Page 17

    MY P ASSPORT FOR MAC USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 13 Locking and Unlocking the Driv e This chapte r includ es the follow ing top ics: Passwor d Prot e cting the D rive Unlocking the Drive Changing Y our Password T ur ning Off the Drive Lock Feature Passwor d Pr otecti ng the D rive Y ou should passwor d protect your drive if you[...]

  • Page 18

    MY P ASSPORT FOR MAC USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 14 6. Select the Enabl e auto unlo ck for u ser: check box if you w ant WD Security to remember your password for the selected drive on this computer . Impor t ant: If you select the E nable au to unl ock for u ser: check box, the fir st time you r estart your computer or disconn[...]

  • Page 19

    MY P ASSPORT FOR MAC USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 15 The WD Unlocker VCD provides the WD Drive Unlock utility that you can use to unlock the drive. Or you can use either the WD Securi ty or the WD Drive Ut ilities a pplication to unlock the drive. Unlocking the Driv e with WD Secu rity or WD Drive Utilitie s Whenever you shut do[...]

  • Page 20

    MY P ASSPORT FOR MAC USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 16 Unlocking the Driv e with the WD D rive Unlock Utility Whenever you connect your p asswor d-protected d riv e to a com puter that d oes no t hav e the WD Securi ty or WD Drive Utilities soft ware installed, you can use the WD Drive Unlock utility to un lock th e drive t here. [...]

  • Page 21

    MY P ASSPORT FOR MAC USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 17 Chan ging Y ou r Pas swor d To change your passwor d: 1. Click Go > Ap plic ation s > WD Sec urity to d isplay the WD Secur ity scr een, Change Security dia log: 2. If you have m ore than one supported M y Passport drive co nnected to your computer , select the one with [...]

  • Page 22

    MY P ASSPORT FOR MAC USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 18 T ur ning Off the Drive Lock Featu re To remove password protecti on from your driv e: 1. Click Go > Ap plic ation s > WD Sec urity to d isplay the WD Secur ity scr een, Change Security dia log: 2. If you have m ore than one supported M y Passport drive co nnected to you[...]

  • Page 23

    MY P ASSPORT FOR MAC USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 19 Managing a nd Customiz ing the Drive This chapte r includ es the follow ing top ics: Checking Drive Health Setting the Drive Sleep Ti mer Erasing the Drive Register ing the Dri ve Safely Dis moun ting the Drive The WD Drive Utilities so ftwar e (see Figure 4) makes it e[...]

  • Page 24

    MY P ASSPORT FOR MAC USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 20 O n the WD Drive Utilit ies Dri ve Settings screen : Checking D rive Health The WD Drive Utilities so ftware provides thr ee diagnostic tools to help make sure that your drive is perf orming well. Ru n the following tests if you ar e concerned that your drive is not ope[...]

  • Page 25

    MY P ASSPORT FOR MAC USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 21 3. Click Diagnosti cs to display the Diagnostics dial og: 4. On the Diagnostics dialog , click the butto n for the test that you want to run: • S.M.A.R. T . Status • Quick Dri ve T est • Complete Drive T est Setting the Drive Sleep Timer The drive sleep timer tur [...]

  • Page 26

    MY P ASSPORT FOR MAC USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 22 Erasing the Drive Note: Erasi n g you r drive als o deletes the WD software an d all of t he support files, u tiliti es, and user manua l file s. Y ou can download these to r estor e your My Passport t o its ori ginal confi gu rat ion afte r erasing th e drive. WD D riv[...]

  • Page 27

    MY P ASSPORT FOR MAC USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 23 Using the WD Driv e Unlock Utility T o era se your My Pa ssport when the drive is lock ed and you have forgotten or lost your pass word : 1. D ouble- click the WD Unlocker virtual CD ico n on your de sktop: 2. Double-c lick the WD Drive Unlock applic ation on the scr ee[...]

  • Page 28

    MY P ASSPORT FOR MAC USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 24 4. The fifth invalid password attempt displays the too many passwor d attempts pr ompt: 5. Click Eras e Drive to display a w arning about erasin g all of the data on the dr ive: 6. Read the war ning and select the I understand check box to signify that you accept the ri[...]

  • Page 29

    MY P ASSPORT FOR MAC USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 25 the WD sof twar e and disk i mage. ( See “Passwor d Protect ing the Dr ive” on page 13.) Regi stering t h e Dri ve WD Drive Utilities uses your comp uter’ s In ter net connection to register your drive. Registering the drive p rovides fr ee technical support du ri[...]

  • Page 30

    MY P ASSPORT FOR MAC USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 26 Safely Dismount ing the Drive Use the My P assport icon to safely dismount the drive: 1. R ight- or control-click the M y Passport ic on on the deskto p and select Eject “MY PA S S P O R T ”: Y ou might hear the drive power down. 2. W ait for the drive icon to dis a[...]

  • Page 31

    MY P ASSPORT STUDIO USER MANUAL USING TH E D R IVE WITH WI N D OW S – 27 Using the Drive with W indows The My Passport drive is formatted as a si ngle HF S+J partit ion for c o mpat ibility wi th Mac OS X operating systems. T o use the drive on Wind ows computers, you must re format i t to a single NT FS partitio n. This c hapte r includ es the f[...]

  • Page 32

    MY P ASSPORT FOR MAC USER MANUAL T ROUBL ESHO OTING – 28 T r oubl eshooting This chapte r includ es the follow ing top ics: Installing, Partit ioning, and Formatting the Drive Frequentl y Asked Questio ns If you have pr oblems installing or using this produc t, r e fer to this t roub leshoot ing secti o n or visit our s upport W eb site at http:/[...]

  • Page 33

    MY P ASSPORT FOR MAC USER MANUAL T ROUBL ESHO OTING – 29 Q: Why is the data transfer rate slow? A: Y our system may be operating at USB 1.1 speeds due to an incorr ect dr iver installation of the USB 3.0 or USB 2.0 adapter card or a sy stem that does not support USB 3,0 or USB 2.0. Q: How do I determine whether or not my system su pports USB 3.0 [...]

  • Page 34

    MY P ASSPORT FOR MAC USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 30 Compliance and W arranty Information This a ppendix includes the foll owing t opics: Regulatory Co mpliance Envir onmental Compliance (Chi na) W arranty Informatio n (All Regi ons Except Australia/New Zealand) W arranty Informatio n (Australia/New Zeala nd) GNU General Pub[...]

  • Page 35

    MY P ASSPORT FOR MAC USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 31 GS Mark (Germany only) Machine no ise - regulation 3. GPSGV: Unless de clar ed otherwi se, the highest level of sound pr essur e from this pro duct is 70db(A) or less, per EN ISO 7779. Maschinenlärminformati ons-V eror d nung 3. GPSGV : Der höchste Schalldruckpegel betr?[...]

  • Page 36

    MY P ASSPORT FOR MAC USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 32 Limited W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be free from defects in materia l and workmanship and will conform to WD’ s specific ation therefor . The term of your limi ted wa rranty depends on the cou[...]

  • Page 37

    MY P ASSPORT FOR MAC USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 33 Obtaining Ser vice WD values your business and always attempts to pr ovide you the very best of service. Should you encounter any problem, pl ease give us an opp ortunity to address it before returning thi s Pr oduct. Most techni cal supp ort questions can be answered th r[...]

  • Page 38

    MY P ASSPORT FOR MAC USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 34 product is on the list o f limited user -serviceab le products and the specifi c alteration is within the scop e of the applicab le ins truction s, as found at http:/ /suppor t.wdc.com ), acci dent or mish andling whi le in t he posses sion of someone oth er than WD. PRODU[...]

  • Page 39

    MY P ASSPORT FOR MAC USER MANUAL INDEX – 3 5 Index A Acces s or ies, optional 2 B Box contents, My Passpor t for Mac 2 C CAUTION about erasing the drive 22 about lost passwor d s 13 about preventing data loss when dis- connecting 26 about your unlocked driv e 14 , 17 China RoHS compliance 31 Compatibili ty with operati ng syst e ms 2 Complia nce,[...]

  • Page 40

    MY P ASSPORT FOR MAC USER MANUAL INDEX – 3 6 W Warran ty in fo rmat i on 31 , 32 , 33 WD servic e 31 , 33 WD tech ni cal support , co n ta c tin g ii[...]

  • Page 41

    Information furnished by WD is believed to be accurate and reli able; ho wever , no responsibili t y is assumed by WD for i ts use nor for any infrin gement of patents or oth er rights of t hird part ies which may res ult fr o m its use. No license is granted by implication or otherwise under any pate nt or patent rights of WD. WD reserves the righ[...]