Western Digital WDBACG0030HCH manual

My Book ® Live ™ Personal Cloud Storage User Manual[...]

ii WD ® Service and Support Should you encounter any problem, please give us an opportunity to addr ess it before r eturning this product. Most technical support questions can be answer ed through our knowledge base or email support service at http://support.wdc.com . If the answer is not available or if you prefer , please contact WD at the best [...]

T ABLE OF CONTENTS – iii MY BOOK LIVE USER MANUAL WD® Service and Support ................................i i Registering Your WD Product .............................i i 1 Important User Information .................... 1 Important Safety Instructions .............................. 1 Recording Your WD Product Information ..................... 2[...]

T ABLE OF CONTENTS – iv MY BOOK LIVE USER MANUAL Mapping the Drive (Windows Only) ......................... 4 8 Creating a Shortcut to the Public Shar e (Windows only) ......... 4 9 Viewing Drive Properties ................................ 4 9 Safely Shutting Down ................................... 5 0 Monitoring Alerts .........................[...]

T ABLE OF CONTENTS – v MY BOOK LIVE USER MANUAL 11 Accessing Y our My Book Live Remotely ........ 9 5 WD 2go: The Pathway to Y our Personal Cloud ............... 9 5 Enabling Remote Access ................................ 9 7 Setting Up Mobile Access ............................... 9 8 Setting Up Web Access Thr ough WD 2go .................. 1 0 [...]

1 MY BOOK LIVE USER MANUAL IMPORTANT USER INFORMATION –1 Important User Information Important Safety Instructions Recording Y our WD Product Information Important Safety Instructions This device is designed and manufactured to assur e personal safety . Improper use can result in electric shock or fir e hazard. The safeguar ds incorporated into th[...]

MY BOOK LIVE USER MANUAL IMPORTANT USER INFORMATION –2 Recor ding Y our WD Product Information Remember to write down the following WD product information, which is used for setup and technical support. Y our WD product information is found on the label on the bottom of the device. - Serial Number - Model Number - Purchase Date - System and Softw[...]

2 MY BOOK LIVE USER MANUAL PRODUCT OVERVIEW –3 Pr oduct Overview About the Drive Features About WD’ s Online Learning Center Package Contents System Requirements Pre-Installation Instructions Handling Precautions Specifications Product View About the Drive Connect this powerful drive to your wireless r outer for shared storage on your home netw[...]

MY BOOK LIVE USER MANUAL PRODUCT OVERVIEW –4 Serve up your music with iT unes ® — The drive includes iT unes server support so you can centralize your music and video collection and stream it any Mac or PC with iT unes. Easy to set up, easy to find on your network— Set up is a snap. In just a few minutes, you're up and running. Mac, Win[...]

MY BOOK LIVE USER MANUAL PRODUCT OVERVIEW –5 About WD’ s Online Lear ning Center WD’ s Online Learning Center provides the latest information, instructions and software to help users get the most out of their personal cloud storage. This web-based guide offers step-by-step help with setting up remote access, backing up data, monitoring drive [...]

MY BOOK LIVE USER MANUAL PRODUCT OVERVIEW –6 For information on additional accessories for this product, visit: US www .shopwd.com or www .wdstore.com Canada www .shopwd.ca or www .wdstore.ca Europe www .shopwd.eu or www .wdstore.eu All others Contact WD T echnical Support in your region. For a list of T echnical Support contacts, visit http://su[...]

MY BOOK LIVE USER MANUAL PRODUCT OVERVIEW –7 System Requir ements Operating System Note: Compatibility may vary depending on your computer’ s hardware configuration and operating system. For highest performance and reliability , install the latest updates and service pack (SP):  For W indows, go to the Start or menu and select Windows Update[...]

MY BOOK LIVE USER MANUAL PRODUCT OVERVIEW –8  Secluded from electr omagnetic fields from electrical devices such as air conditioners, radio, TV transmitters. Handling Pr ecautions WD products ar e precision instruments and must be handled with car e during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration[...]

MY BOOK LIVE USER MANUAL PRODUCT OVERVIEW –9 Pr oduct View Component Icon Description Gigabit Ethernet port Connects the device to a local network. Reset button Restores settings such as the admin user name and passwor d for the device. See “Resetting the My Book Live” on page 125 for more information. Power port Connects the device to an AC [...]

1 3 MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –1 0 Connecting the Drive and Getting Started Getting Started Using the Online Setup Software Getting Started W ithout the Online Setup Softwar e (W indows & Mac OS) What Can I Do Now? It’ s easy to set up the My Book Live device -- all you have to do is unpack your devic[...]

MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –1 1 Physically Connecting the Drive 1 2 3 4 Follow the steps below to connect the My Book Live to a home or small of fice network. 1. Connect one end of the Ethernet cable into the Ether net port located on the back of the drive. 2. Connect the other end of the Ethernet cable dire[...]

MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –1 2 Checking the Fr ont Panel LED The following table describes the front panel tricolor (r ed/green/blue) LED behavior . Checking Back Panel (Network) LEDs The following table describes the network state and activity LEDs. Note: Looking at the port, with the LEDs on the bottom, t[...]

MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –1 3 Connecting the Drive to Y our Network 1. Select Getting Started . 2. Following the step on your screen or outlined in “Physically Connecting the Drive” on page 11, connect your My Book Live device to your home or small office network. Note: Remove the sticker from the back[...]

MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –1 4 3. When the LED on your device turns a solid green, click Next on your computer screen. The softwar e will discover your device. 4. Select your My Book Live device, then click Next . 5. Continue following the instructions on the screen and outlined in “Cr eating a Personal C[...]

MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –1 5 Connecting and T r oubleshooting The Connect - No My Book Live found screen displays when the setup softwar e can not find the device on your system. 1. Follow the steps on the screen to ensur e that your device is:  Pugged into a working outlet.  Connected to your route[...]

MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –1 6 1. On the Personal Cloud screen, place a check in the “Also use this information to register My Book Live” checkbox to r egister your device, if not already selected. 2. Enter your First Name , Last Name , and Email Address , then click Submit . 3. On the User Authenticati[...]

MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –1 7 5. Y ou’ve successfully setup your My Book Live device, and can now click one of the links on the screen to begin using your device or click Finish to close the setup wizard. Getting Started Without the Online Setup Softwar e (Windows & Mac OS) If you do not use the onli[...]

MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –1 8 Using Windows 7/V ista Opening the Public Folder As an alternative to using the online setup software, open the drive as follows: 1. Physically connect the drive to your network (see page 11). 2. Click > Computer > Network > MYBOOKLIVE and locate the drive’ s Public[...]

MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –1 9 Using Mac OS X Using Finder to Open the Public Folder 1. In a Finder window , click MyBookLive under the shared items in the side bar . 2. If presented with an authorization scr een, select Guest and then click Connect to display the Public share: 3. Double-click the Public fo[...]

MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –2 0  Right-click the item you want to alias (e.g., Shared Music) and then click File > Make Alias . Using Bonjour to Find and Set up the Drive 1. Open Safari and click the bookmark icon: 2. Click Bonjour and then double-click your My Book Live drive to display the S My Book [...]

MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED –2 1 What Can I Do Now? Y our My Book Live drive is ready to use and is accessible as a drive letter , enabling you to drag and drop files into your drive and move files fr om it to any computer in your network that has been set up according to the instructions in this chapter . Y [...]

4 MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –2 2 Backing Up and Retrieving Y our Computer Files Using WD SmartW are (Windows Only) Using W indows 8 File History Using W indows 7/Windows Vista Backup Using Apple T ime Machine Using WD SmartW are (Windows Only) WD SmartW are software is an easy-to-use tool that gives y[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –2 3 Installing WD SmartW are Softwar e Installing WD SmartW are 1. Access the Online Lear ning Center at http://www .wd.com/setup . 2. Select My Book Live. 3. Click the Product Downloads button to display the Install Downloads screen: 4. In the WD SmartW are box, click Downl[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –2 4 8. Click the Launch WD SmartW are button to display the WD SmartW are Home screen. (See “WD SmartW are Home Scr een” on page 24.) Launching WD SmartW are After Installation Use one of the following options for the WD SmartW are Softwar e once you have installed it: ?[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –2 5  Settings —Manages backup parameters, searches for updates and pr ovides a link to the My Book Live dashboard, wher e you can configure the drive.  Help —Provides quick access to Learning Center topics and links to online support services. The Learning Center t[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –2 6 After performing a backup, the WD SmartW are softwar e protects your files by backing up any:  New file that is created on or copied to your har d drive  Existing file that is changed in any way This protection is automatic—the WD SmartW are softwar e does it for[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –2 7 2. Click the Backup tab to display the Backup screen: 3. On the Backup screen: 4. T o back up all of the categories of files on the My Book Live: a. V erify that the backup mode is category and that Ready to perform category backup appears at the upper -left cor ner of t[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –2 8 b. Click Advanced View to open the backup by categories selection box and verify that the check boxes for all six categories are selected. c. As requir ed, select any cleared check boxes and then click Apply Changes to create a custom backup plan and r efresh the content[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –2 9 b. Clear the check boxes for the categories of files that you want to exclude from the backup. c. Click the Apply Changes button to refr esh the Content Gauge for your My Book Live drive. d. Click the Start Backup button to begin backing up the selected categories of fil[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –3 0 c. In the backup by files selection box, click the pointers to open the folder structure: d. Select the check boxes for the individual files or folders that you want to back up. Note that clicking a folder check box automatically selects all of the subfolders and files i[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –3 1 - View link that you can click to see a list of the files and the reasons they wer e not backed up Some applications and running processes can keep files fr om being backed up. If you cannot determine why some of your files were not backed up, try: - Saving and closing a[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –3 2 Retrieving a File After selecting the drive on the Home screen, you can r etrieve files or complete folders from your My Book Live drive. (For information on r etrieving folders, see “Retrieving a Folder” on page 34.) T o r etrieve a file from your drive: 1. Click th[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –3 3 b. Select the desired volume and click the Select Destination button. 3. On the Select a destination for retrieved files scr een: 4. On the Select content to retrieve... scr een, select Retrieve Some Files to display the retrieve files selection box: 5. Navigate through [...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –3 4 6. Click the Start Retrieving button. 7. During the retrieve:  The Retrieve screen displays a pr ogress bar and a message indicating the amount of data that has been copied to the specified retrieve location.  A Cancel Retrieving button is available for you to stop[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –3 5 Customizing WD SmartW are Softwar e The WD SmartW are softwar e makes it easy for you to quickly customize its settings for the best possible drive performance by:  Specifying the number of backup versions that you want to keep for each file  Specifying a unique fo[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –3 6 Specifying the Number of Backup V ersions The WD SmartW are software can keep up to 25 older versions of each file. If you overwrite or delete a file by mistake, or want to see an earlier version of the file, the WD SmartW are software has a copy for you. Keeping more ve[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –3 7 Setting the Prefer ences (Auto Update) Option When enabled, each time you reconnect your My Book Live drive to your network, the Prefer ences option checks for software updates. This ensur es that you are always using the most recent softwar e version. T o enable or disa[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –3 8 8. Select your device, then click OK . File History will automatically begin backing up your data.  T o begin your backup immediately , click Run now . Using Windows 7/Windows V ista Backup If you choose not to use WD SmartW are software for backing up files to the My[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –3 9 7. Enter the user name and password assigned to your user name on the My Book Live drive. (See page 75.) 8. Make sure the backup destination is corr ect and click the Next button 9. When prompted for the content you want to back up, select Let Windows choose or select de[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –4 0 Click Set Up Time Machine to display the T ime Machine Pr eferences scr een: 3. Click Select Disk and select the My Book Live drive where you want the backups stored: 4. Click Use Backup Disk . A screen pr ompts for your user name and password. 5. Select Guest (default s[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –4 1 6. The Prefer ences screen r etur ns: 7. T o start automatic backups, move the slider to ON . 8. T o add a T ime Machine dr op-down menu icon to the menu bar at the top of the screen, select the Show the Time Machine status in the menu bar check box. This menu enables yo[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –4 2 T o see information such as available capacity and the date and time of the oldest, latest, and next backup, select Open Time Machine Prefer ences on the T ime Machine dr op-down menu: Starting a Backup T o start a backup at any time, select Back Up Now on the dr op-down[...]

MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING Y OUR COMPUTER FILES –4 3 2. Click the T ime Machine icon in the Dock or select Enter Time Machine from the drop-down menu: All of your backups display in a cascade, with the most recent in fr ont. 3. Click the arrows or the time line on the right of the screen to br owse through all the backups [...]

MY BOOK LIVE USER MANUAL MANAGING Y OUR DRIVE WITH WD QUICK VIEW –4 4 Managing Y our Drive W ith 5 WD Quick View Installing WD Quick View (Mac OS Only) Accessing WD Quick View Shortcut Options Checking Drive Status Launching WD SmartW are (Windows only) Exiting WD SmartW are Safely (Windows only) Opening Shares Launching the My Book Live Dashboar[...]

MY BOOK LIVE USER MANUAL MANAGING Y OUR DRIVE WITH WD QUICK VIEW –4 5 3. Click the Software Downloads button to display the Downloads scr een: 4. In the WD Quick View box, click Download . 5. Access your downloaded file, and extract the contents of the zip file to your Mac. 6. Double-click WD Quick View Setup file. 7. Follow the Quick View instal[...]

MY BOOK LIVE USER MANUAL MANAGING Y OUR DRIVE WITH WD QUICK VIEW –4 6 Mac OS X 1. Click the WD Quick View icon in the menu bar to display a menu. 2. Move the pointer over the name of your My Book Live to display a submenu: Figure 2. Mac OS X WD Quick View menus 3. Select the desired option. Checking Drive Status Windows Move the pointer over the [...]

MY BOOK LIVE USER MANUAL MANAGING Y OUR DRIVE WITH WD QUICK VIEW –4 7 Mac OS X Click the WD Quick View icon in the menu bar and move the cursor over the name of your My Book Live drive to display drive status below the submenu: Launching WD SmartW are (Windows only) If WD SmartW are is installed, select the WD SmartW are option on the WD Quick Vi[...]

MY BOOK LIVE USER MANUAL MANAGING Y OUR DRIVE WITH WD QUICK VIEW –4 8 M a cO SX : The contents of the public shar e display in Finder: Note: T o view all of the shares on the drive, click the name of your My Book Live under Shared. 2. Select the share you want to view: Windows: For a private share, if pr ompted for a user name and password, enter[...]

MY BOOK LIVE USER MANUAL MANAGING Y OUR DRIVE WITH WD QUICK VIEW –4 9 2. Select the desired letter fr om the Drive drop-down list. 3. Click the Finish button. Note: When W indows attempts to reconnect a Mapped Network Drive after a restart, the “Unable to reconnect mapped network drives” error may appear . This can occur if the username and p[...]

MY BOOK LIVE USER MANUAL MANAGING Y OUR DRIVE WITH WD QUICK VIEW –5 0 My Book Live Properties on Mac OS X Safely Shutting Down One of the recommended ways to safely shut down your My Book Live drive is to use the WD Quick View icon. Note: Another preferred method is to use the dashboard. See “Reboot/Shutdown” on page 69. If the unit does not [...]

MY BOOK LIVE USER MANUAL MANAGING Y OUR DRIVE WITH WD QUICK VIEW –5 1 1. Select Shut Down on the WD Quick View submenu to display the WD SmartW are Shut Down screen. 2. Enter the administrator’ s passwor d or leave blank and then click the OK button. The drive shuts down. Monitoring Alerts Flashing Icon and Balloon Alert In both W indows and Ma[...]

MY BOOK LIVE USER MANUAL MANAGING Y OUR DRIVE WITH WD QUICK VIEW –5 2 2. T o close the alert panel, click the Exit button. Figure 3. Alerts on Windows Figure 4. Alerts on Mac OS X For Mac OS, click the OK button to close.[...]

MY BOOK LIVE USER MANUAL MANAGING Y OUR DRIVE WITH WD QUICK VIEW –5 3 Uninstalling the WD Quick V iew Icon Windows On W indows XP , click Start > Control Panel > Add or Remove Pr ograms and uninstall WD Drive Manager . On W indows Vista/W indows 7: click > Control Panel > Pr ograms and Features and uninstall WD Smartwar e. The System [...]

6 MY BOOK LIVE USER MANUAL USING THE MY BOOK LIVE DASHBOARD –5 4 Using the My Book Live Dashboar d Launching the My Book Live Dashboard Starting the My Book Live Dashboard Understanding Dashboard Components Obtaining Customer Support What Can I Do Now? Use the My Book Live dashboard to configur e settings to manage the My Book Live as you prefer [...]

MY BOOK LIVE USER MANUAL USING THE MY BOOK LIVE DASHBOARD –5 5 Starting the My Book Live Dashboar d 1. Use one of the options outlined in “Launching the My Book Live Dashboard” on page 54 to access the My Book Live Dashboard: When you select an option on the screen, the navigation panel slides to the left and the selected page appears. Mac OS[...]

MY BOOK LIVE USER MANUAL USING THE MY BOOK LIVE DASHBOARD –5 6 Understanding Dashboar d Components The typical the My Book Live dashboard page of fers options for viewing and entering information and provides assistance and notifications: No. Item Description 1 Device Name Name of the My Book Live drive. Y ou can change the default name to one of[...]

MY BOOK LIVE USER MANUAL USING THE MY BOOK LIVE DASHBOARD –5 7 * Not shown in scr een example. Obtaining Customer Support T o open the Support page: 1. Click the Support option in the navigation panel to display the Support page: 8 > or V buttons Display and hide screen sections. 9 Device usage dock Displays the device name, information about [...]

MY BOOK LIVE USER MANUAL USING THE MY BOOK LIVE DASHBOARD –5 8 Sending Customer Support Y our Log Files If you have a problem with the My Book Live drive, complete the online form on the Support page to generate a log and send it to WD’ s Customer Support team. Another option is to manually generate a system log and save or email it.  T o ru[...]

MY BOOK LIVE USER MANUAL USING THE MY BOOK LIVE DASHBOARD –5 9 What Can I Do Now? The next few chapters step you through the pr ocedures for using the My Book Live dashboard. The following table pr ovides shortcuts to instructions for some common tasks. H o wd oI. . . See ... Request assistance from Customer Support page 57 Set up the drive on yo[...]

7 MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –6 0 Configuring Basic Settings System Settings Network Settings Utilities Settings Remote Access Settings Media Server Settings The Settings option enables the Administrator to view and customize the drive’ s system, network, utilities, remote access, and media settings. System Settings T o[...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –6 1 General Use the General section of the page to show the drive name and description, select the language in which the web pages should display , view usage of storage space, and register the drive. 1. View or modify the following settings: 2. If you made any changes, click the Save button th[...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –6 2 1. View or modify the following settings: 2. If you have made any changes, click the Save button. Updates This section of the page enables you to set up the drive to update the firmwar e automatically or to manually check for an update file: A description, current version number , and date [...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –6 3 Update from File T o update the firmwar e manually: 1. Contact WD T ech Support http://support.wdc.com for information on new firmware availability . 2. If a new firmware file is pr ovided, save the file to a Desktop location on your computer . 3. Click the Update from file button. 4. Selec[...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –6 4 The following message displays: 4. Click Close . 5. T o delete an email addr ess, click the Remove link to its right. Ener gy Saver If the Hard Disk Sleep function is enabled, the har d drive goes into standby mode to save power after a designated period of inactivity . Hard Disk Sleep is e[...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –6 5 Mac Backups (For Mac OS) The Mac Backups section of the page allows you to configure your Apple Time Machine settings for your Mac backups. Using Mac Backups, you can indicate the maximum amount of space you’d like to use on your T ime Machine to backup your files. T o set your Time Machi[...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –6 6 Network Settings The Network tab displays the drive’ s MAC and IP addr esses. Y ou can set network options such as network mode, enable FTP protocol for secur e file transfer , and create a workgr oup: LAN Configuration 1. View or modify the following LAN (home or office network) settings[...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –6 7 Workgr oup A Workgr oup is a name you assign to each member of a group of computers in a network environment. The computers that have the same workgr oup name can easily exchange information through the network. A W orkgroup does not r equire a central server: T o name or r ename a Workgr o[...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –6 8 Utilities Settings On the Utilities tab, you can test the network drive and get diagnostic information, restor e the drive to factory defaults, reboot or shut down the drive, and import or export a configuration file: Diagnostic Run Diagnostic T est if you ar e having problems with your dri[...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –6 9 Factory Restor e Note: For information about using the Reset button to return the password and network mode to factory settings, see “Resetting the My Book Live” on page 125. In this area of the Settings page, the Administrator can choose a short factory restor e or a full one. The driv[...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –7 0 If you are unable to shut down by either method, see “How do I safely shut down the My Book Live?” on page 127 . T o r eboot your drive: 1. Click the Reboot Device button. The following message displays: 2. If the drive is not processing information, or it is but you choose to pr oceed,[...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –7 1 T o shut down the drive: 1. Click the Shutdown Device button. A message reminds you that shutting down may interrupt important pr ocesses. 2. If the drive is not processing information, or it is but you choose to pr oceed, click the Continue button. The following message displays: 3. Click [...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –7 2 T o save the curr ent configuration: 1. In the Export section, click the Save Config File button. 2. Browse to the location wher e you want to save the file and click the Save button. T o r eplace the current configuration: 1. In the Import section, click the Choose File button and browse t[...]

MY BOOK LIVE USER MANUAL CONFIGURING BASIC SETTINGS –7 3 Media Server Settings The Media page enables you to define DLNA (Digital Living Network Alliance) and iT unes settings so that you can enjoy media in every room in your house. Note: DLNA and iT unes only work on your network. For instructions on configuring DLNA Media Server and iT unes set[...]

8 MY BOOK LIVE USER MANUAL MANAGING USERS –7 4 Managing Users Viewing Users Creating a User Creating a Private Shar e for a User Changing a User’ s Password Editing User Settings Deleting a User The Administrator creates accounts for others who will have access to the My Book Live drive. These accounts are r eferred to as users. Users have full[...]

MY BOOK LIVE USER MANUAL MANAGING USERS –7 5 2. T o view user details, click the user name. User Detail and Shar e Access display in a panel on the right. Cr eating a User The Administrator can create users and limit what shar es they can access. Full access —Allows the user to read, write, and delete files on the shar e. Read-only access —Re[...]

MY BOOK LIVE USER MANUAL MANAGING USERS –7 6 1. Click the Create New User button. The Cr eate New User panel slides down over the User List: 2. Enter all requir ed information (indicated by red asterisk). 3. If desired, enter these optional settings: Password/Confirm Password If you want to set up a password for the user to pr event others from a[...]

MY BOOK LIVE USER MANUAL MANAGING USERS –7 7 4. Click the Save button. The new user is listed in the User List, and the Share Access section moves to the right panel: Cr eating a Private Share for a User 1. If you want to create a private shar e for the user , in the Share Access section on the right panel, click the Create new shar e button. A C[...]

MY BOOK LIVE USER MANUAL MANAGING USERS –7 8 2. Complete all requir ed settings (indicated by red asterisk) and any optional settings, as follows: 3. Click the Save button. The new share displays in the Shar e Access panel with the Private indicator displaying. Full access is automatically granted to the user . Changing a User’ s Passwor d When[...]

9 MY BOOK LIVE USER MANUAL MANAGING SHARES –7 9 Managing Shar es Viewing a List of Shares Creating a New Shar e Creating a New User Making a Share Public Deleting a Share Opening a Share A share is an ar ea on the My Book Live drive for storing files (similar to a folder or directory). Note: In this manual, we use the terms share and folder inter[...]

MY BOOK LIVE USER MANUAL MANAGING SHARES –8 0 Click a share to display shar e detail and user access information in the right panel. Cr eating a New Share Y ou can create a shar e and designate it as public or private. For example, if the share contains financial information, you may want to deny access to your childr en. Or , if there ar e photo[...]

MY BOOK LIVE USER MANUAL MANAGING SHARES –8 1 2. Complete all requir ed settings (indicated by red asterisk) and any optional settings, as follows: 3. Click the Save button. If you selected Private , the User Access panel displays below . 4. T o specify access to the new shar e, select the + (Add) check box next to the user’ s name, and then se[...]

MY BOOK LIVE USER MANUAL MANAGING SHARES –8 2 2. Click the Create new user button in the Shar e Access section on the right. A Create New User box displays over the scr een: 3. Complete the information as you did in “Creating a User” on page 75. 4. Click the Save button. Making a Shar e Public If you decide there is no r eason to limit access[...]

MY BOOK LIVE USER MANUAL MANAGING SHARES –8 3 Opening a Shar e Y ou have several options for opening My Book Live’ s public shar e and the private shares to which you have access. T o open a private shar e, you must have:  A user name and password assigned to your user name  Read-only or full access to the share IF you want to open a shar[...]

MY BOOK LIVE USER MANUAL MANAGING SHARES –8 4 Mac OS X Public and Private Shares 1. Open a Finder window and locate your My Book Live drive under the Shared heading in the side bar . 2. Double-click the drive to display the Public shar e and any private shares to which you have access. IF you want to open a share using . . . THEN fo r...[...]

10 MY BOOK LIVE USER MANUAL MANAGING SAFEPOINTS –8 5 Managing Safepoints Backing Up a My Book Live Drive W ith Safepoints Backing Up a My Book Live Drive With Safepoints W ith the included safepoint technology , you can automatically make a second copy of your My Book Live to stor e on a My Book Live or an available network share. Now you've[...]

MY BOOK LIVE USER MANUAL MANAGING SAFEPOINTS –8 6 2. Open the Create section. 3. Click the Discover button to display a list of available devices on your network. T o r escan the network at any time, click the refr esh/rediscover icon in the upper right. 4. Select the target device and the share for the operation. If the shar e is password protec[...]

MY BOOK LIVE USER MANUAL MANAGING SAFEPOINTS –8 7 5. T o cr eate a safepoint on the share immediately , click the Cr eate Now button and complete the requir ed fields. Y ou may choose to enable auto-updates as well. A progr ess bar displays.[...]

MY BOOK LIVE USER MANUAL MANAGING SAFEPOINTS –8 8 Note: The time it takes to create a safepoint varies based on the speed of your network, and the number and size of files you have stored on your My Book Live. For a given amount of total data, fewer larger files replicate quicker than many smaller files. Other factors such as what processes are r[...]

MY BOOK LIVE USER MANUAL MANAGING SAFEPOINTS –8 9 8. If the creation pr ocess was not successful or was interrupted, the Manage section (top of page) displays the appropriate status. Clicking the safepoint’ s retry icon resumes the operation. Note: If you want to see the content of the safepoint stored on another device, access the folder on th[...]

MY BOOK LIVE USER MANUAL MANAGING SAFEPOINTS –9 0 Updating Safepoints Y ou can update your Safepoints in two ways: manually or automatically . 1. T o update your safepoint manually , go to the Manage section at the top of the page and click the update icon to the lower right of your safepoint. 2. T o enable auto updates for your safepoint, go to [...]

MY BOOK LIVE USER MANUAL MANAGING SAFEPOINTS –9 1 4. If the update process was not successful or was interrupted, the Manage section displays the appropriate status. Clicking the r etry icon r esumes the operation. Recovering fr om a Safepoint The Recover section enables you to restor e your data from a safepoint to a factory- fresh My Book Live [...]

MY BOOK LIVE USER MANUAL MANAGING SAFEPOINTS –9 2 4. Select the share that has the safepoint and click the Continue button. If the share is passwor d protected, enter appropriate cr edentials: 5. Choose the safepoint you want to recover and click the Recover button: If the device you are r estoring to is not factory-fresh, a message with troubles[...]

MY BOOK LIVE USER MANUAL MANAGING SAFEPOINTS –9 3 Managing Safepoints The Manage section lists all safepoints for your My Book Live drive. Selecting a particular safepoint allows you to rename, update, or delete it. T o update a safepoint with the latest changes on your My Book Live drive, click the update icon for your safepoint.  T o delete [...]

11 MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely –9 4 Accessing Y our My Book Live Remotely WD 2go: The Pathway to Y our Personal Cloud Enabling Remote Access Setting Up Mobile Access Setting Up Web Access Thr ough WD 2go Accessing Y our Personal Cloud This chapter explains how to set up the My Book Live drive for r emote access [...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely –9 5 About WD 2go Mobile App Access your files, music, and photos with your mobile device. Open and view presentations and documents, str eam media, and show off photos stor ed on your My Book Live personal cloud storage. Use your iPad, iPhone, iPod touch, or Android mobile device to [...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely –9 6 WD Photos lets you view your most recently accessed photos even when you ar e offline. Display your photos vertically or view them horizontally and turn your mobile device into the ultimate photo album. W ith WD Photos, you can:  Instantly post photos to Facebook.  Create a[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely –9 7 The possible connectivity states include:  Disabled — User has not selected the Enable Remote Access check box.  Ready — User has not added a mobile device or has not register ed for a web access account yet.  Retrieving Information —Retrieving remote access connec[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely –9 8 2. In the Mobile Access section of the page, click the Add Access button. 3. From the dr op-down list, select a user . Listed users are those who have access rights to My Book Live shares. (See “Cr eating a User” on page 75.) Note: When you add access to a mobile device appli[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely –9 9 Codes are valid for 48 hours fr om the time of r equest and can be used one time only . 5. Click the Continue button (you may have to scroll to the bottom of the page to see it). A new device with a status of “W aiting” displays.[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 100 6. Once you have entered the code on your mobile device, the device and app name display . 7. Continue with “Installing WD Photos on Y our Mobile Device” on page 100 or “Installing the WD 2go Mobile App” on page 102. Note: T o remove access to a mobile device or delete a[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 101 3. T ap Connect Now to display the Select Device scr een, which shows the types of NAS devices you can have. 4. T ap the My Book Live drive. 5. Enter the activation code you generated on your My Book Live’ s dashboar d (see “Adding a Mobile Device Connection” on page 97) a[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 102 6. T ap your My Book Live drive to display your album(s), and then tap an album to display its photos. Note: If you have problems installing WD Photos, please visit http://websupport.wdc.com/rn/wdphotos.asp . For more features and instructions, see the app’ s online Guide Me p[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 103 4. T ap . 5. Under Found in Network, tap the next to MyBookLive. If your device is not listed:  Under Add Manually , tap the next to WD Device.  Enter the activation code you generated on your My Book Live’ s dashboar d (see “Adding a Mobile Device Connection” on pag[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 104 8. T ap a shar e to display its files. 9. T ap a file to display its contents. Note: If you have problems installing WD 2go, visit http://websupport.wdc.com/rn/ wd2go.asp . For more featur es and instructions, see the app’ s online Guide Me page, F AQs, and tips, or go to http[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 105 Setting Up W eb Access Through WD 2go WD 2go gives you access to all the files in your personal cloud no matter where you are as long as you have access to the Internet fr om your computer*. *WD 2go is not supported by Mac Leopard (OS X 10.5.x) Registering a W eb Access Account [...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 106 3. Click the Register button to display the Register New Account panel. 4. Enter the email address of the user for whom you ar e registering an account and click the Submit button. Note: When you specify the device user for whom you are requesting the web access account, the acc[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 107 T roubleshooting Y our WD Photos Database If you suspect that your WD Photos Database has been corrupted: 1. Navigate to the Advanced section of the Remote Access page. 2. Click Rebuild . Y our WD Photos Database is rebuilt. Accessing Y our Personal Cloud Note: WD 2go web access[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 108 4. In W indows, the following message displays. If you do not want to see this message in the future, select the Always trust content fr om this publisher check box. Click the Run button: On a Mac, if the following message appears, click the Allow button. Note: For Lion and Moun[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 109 7. In W indows, click the + Open in Explor er button next to the share you want to access. Note: For W indows XP , if a reboot message displays, click the Reboot Now button. On a Mac, click the + Open in Finder button next to the share you want to access. 8. If a Java message as[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 110 9. Y ou can now access your files. Depending on your operating system settings, your share may not appear automatically .  On W indows, once your shar e has mounted successfully , a drive letter for the share displays under My Computer . Y ou can use the drive letter like any[...]

MY BOOK LIVE USER MANUAL Accessing Y our My Book Live Remotely – 111 Sharing Y our Files Remotely T o shar e files remotely with a family member or friend, cr eate a new user on your My Book Live and then create a separate web access account for that particular user . Only the shares to which the user has access display . 1. If the person is not [...]

12 MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 112 Playing/Str eaming Videos, Photos, & Music Media Server Overview Media Server Settings Media T ypes Supported Media Storage Accessing My Book Live from Media Players Accessing My Book Live Using iT unes Media Server Overview My Book Live Personal Cloud Storage de[...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 113 T o enable a your My Book Live device to str eam content to your media player(s): 1. On the Navigation panel of the My Book Live dashboard, click Settings and then click the Media tab. 2. Click DLNA Media Server to open the section. 3. Select the Enable check box for DL[...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 114 7. T o r eview status information, click the > beside Status: Status information includes the version of the DLNA softwar e, the date and time your settings were updated, and the number of music tracks, pictur es, and videos that were str eamed. 8. For DLNA to look f[...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 115 2. Click the > beside iT unes to expand the iT unes section of the page: 3. T o enable iT unes to access your music files thr ough your iT unes player , click the Enable check box. iT unes is enabled by default. 4. Click the Rescan button to update your media files. [...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 116 Media Storage Y ou can access and store media content on My Book Live drive by means of network shares. Shar es, similar to folders or directories, are ar eas set up to organize media and access them from your network. Shar es can be shared with everyone (public) or wit[...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 117 Accessing My Book Live fr om Media Players Now that you have copied your files to their corresponding folders, you can use a variety of media players to stream media. The following types ar e discussed in this section:  W indows Media Player 12 (comes with Windows 7)[...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 118 3. Select Private , and then click Next : 4. Launch W indows Media Player ( Start > All Pr ograms > Windows Media Player ): 5. Click Library > Media Sharing :[...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 119 6. Click Find media that others are sharing , and then click OK : 7. Select a media type (Music , Pictures, or Video) and click the MyBookLive : 8. Double-click the media file you want to play . WD TV Live/Live Plus HD Media Players Y ou can connect a WD TV Live or WD T[...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 120 3. Connect the WD TV Live/Live Plus to the home network: 4. Navigate to the Home screen, and select the icon for the media content you wish to access. It can be Music ,Video , or Photo . 5. Press / to select Media servers and press Enter : 6. Press / to select the My Bo[...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 121 7. If necessary , enter your My Book Live account (user name) and password. Press to select OK , and then pr ess Enter . 8. When supported content for the selected media type displays, select the content you wish to access, and then press Enter to start media playback. [...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 122 PlayStation 3 Note: Please go to the Sony ® PlayStation support site for more information on using and updating your PlayStation. 1. Ensure that your PlayStation 3 and My Book Live ar e powered on and connected to your local area network. Y ou see the main user interfa[...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 123 Accessing My Book Live Using iT unes iT unes Media Server Overview W ith the iT unes Media Server , you or anyone connected to the My Book Live can use iT unes to play music files stored on it. This service cr eates a virtual music library on the device and treats it as[...]

MY BOOK LIVE USER MANUAL PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC – 124 2. Click MyBookLive under the Shared section of the left pane. If you have copied music to the /Public/Shared Music folder or a video to/Public/Shar ed V ideos, and it is in a format supported by iT unes, it should be listed in the right pane: 3. Double-click a media fi[...]

13 MY BOOK LIVE USER MANUAL T ROUBLESHOOTING – 125 T r oubleshooting First Steps Checklist Resetting the My Book Live Specific Problems and Corr ective Actions For any issue, first ensure that you ar e using the latest firmware for My Book Live. See “Updates” on page 62 for update instructions. First Steps Checklist  Is the power supply pl[...]

MY BOOK LIVE USER MANUAL T ROUBLESHOOTING – 126 Specific Pr oblems and Corrective Actions The following contains specific problems that may arise during the use of the My Book Live. Possible solutions are listed for each pr oblem. LEDs do not light up.  Make sure the power cor d is connected correctly .  Make sure that the wall outlet has p[...]

MY BOOK LIVE USER MANUAL T ROUBLESHOOTING – 127 Setup or WD SmartW are is unable to detect a My Book Live. If Setup or WD SmartW are is unable to detect a My Book Live, then certain network protocols may be blocked on the network or the computer . In those cases, the My Book Live is available through a dir ect IP or network name connection. For e[...]

MY BOOK LIVE USER MANUAL T ROUBLESHOOTING – 128 If the LED is solid green (indicating the drive is idle) or blue (indicating the drive is on standby), the drive is ready to shut down. 1. Disconnect the Ethernet cable. 2. Unplug the power cable. If the LED is white, the firmware is being updated. DO NOT UNPLUG THE POWER as this could corrupt the f[...]

14 MY BOOK LIVE USER MANUAL REGULATORY AND W ARRANTY INFORMATION – 129 Regulatory and W arranty Information Regulatory Compliance Obtaining Service Limited W arranty Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These[...]

MY BOOK LIVE USER MANUAL REGULATORY AND W ARRANTY INFORMATION – 130 GS Mark (Germany only) Machine noise - regulation 3. GPSGV : Unless declared otherwise, the highest level of sound pressur e from this pr oduct is 70db(A) or less, per EN ISO 7779. Maschinenlärminformations- V eror dnung 3. GPSGV : Der höchste Schalldruckpegel beträgt 70 db(A)[...]

MY BOOK LIVE USER MANUAL REGULATORY AND W ARRANTY INFORMATION – 131 Limited W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be free fr om defects in material and workmanship and will conform to WD’ s specification therefor . The term of your limited warranty depends on the country in wh[...]

15 MY BOOK LIVE USER MANUAL APPENDIX – 132 Appendix T wonkyMedia T wonkyMedia Firmware versions prior to 02.40.xx used T wonkyMedia as the media server . This section covers those legacy firmware r eleases. T wonkyMedia str eams your music, photos and videos to compatible devices in your home. Playing media on a compatible device is easy . The T [...]

MY BOOK LIVE USER MANUAL APPENDIX – 133 6. T o scan for new media players, click the Rescan button. The “Rescan in Progr ess” message displays. When the rescan is complete, the new list of media players displays in the media player table. Note: The system rescans the media players automatically; the Rescan button is primarily for troubleshoot[...]

16 MY BOOK LIVE USER MANUAL GLOSSARY – 134 Glossary CIFS —Common Internet File System. The recommended file sharing pr otocol for W indows platform allows users to access shar es through My Network Places. Mac OS X or later also supports the CIFS pr otocol. See also Protocol. DHCP —Dynamic Host Configuration Protocol. A pr otocol for assignin[...]

MY BOOK LIVE USER MANUAL GLOSSARY – 135 IP —Internet Protocol. A system that controls how data messages ar e separated into packets, routed fr om the sender and reassembled at the destination. See also Protocol. IP Address —A 32-bit, binary number that uniquely identifies a computer connected to the Internet. iT unes —An audio playback prog[...]

MY BOOK LIVE USER MANUAL GLOSSARY – 136 ROM —Read-Only Memory . An integrated circuit memory chip containing pr ograms and data that the computer or host can read but cannot modify . A computer can read instructions fr om ROM but cannot store data in ROM. Share —An ar ea, similar to a folder or directory , set up to organize files and access [...]

137 Index A AC adapters 6 Accessing personal cloud 107 Accessories 6 Alert & Event Notifications 63 Alerts dashboard icon 56 list 56 monitoring with WD Quick View 51 Apple Time Machine using 39 Audio streaming in iTunes 123 B Backing up all file categories 28 Apple Time Machine 39 files 26 selected files or folders 29 Windows 7/Windows Vista 38[...]

138 Local Network requirements 7 Log files 58 M Mac Apple Time Machine 39 finding and setting up drive 20 opening a public share 19 Mail files 25 Managing shares 79 users 74 using Quick View 44 Mapping using WD Quick View 48 Media players accessing My Book Live 117 general setup steps 122 Media servers media types 115 overview 112 settings 73 , 112[...]

139 mobile apps 94 operating systems 7 Resetting the My Book Live 125 Restoring to factory defaults 69 Retrieve folder 36 Retrieving backups 31 RoHS 130 S Safely shutting down 127 Safepoint creating 85 for backing up My Book Live 85 managing 93 recovering 91 updating 90 Safety compliance 129 instructions 1 Service, obtaining 130 Setting up mobile a[...]

140 opening shares 47 options 44 safely shutting down 50 shortcut to public share 49 shortcuts 45 uninstalling 53 WD Service 130 WD SmartWare exiting safely 47 file categories 25 file extensions 25 Home screen 24 installing 23 launching 24 overview 22 pausing backups 36 setting auto update preferences 37 setting number of backup versions 35 setting[...]

Information furnished by WD is believed to be accurate and reliable; however , no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may r esult from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change [...]