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Westell Technologies 030-300166A iii manual

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  • Page 1

    ©2001 W estell, Inc. W IRE S PEED ADSL M ODEM U SER G UIDE PN 030-300166 Rev. A June, 2001[...]

  • Page 2

    Wir eSpeed Single-User User Guide 030-300166A ii CONTENTS W IRESPEED MODEM USER GUIDE ..................................................................................................... ............ 1 O VERVIEW ............................................................................................................................... .........[...]

  • Page 3

    Wir eSpeed ADSL Modem User Guide 030-300166A iii IP Address ..................................................................................................................... ....................... 29 Subnet Mask .................................................................................................................... ................[...]

  • Page 4

    Wir eSpeed ADSL Modem User Guide 030-300166A 1 Overv iew WIRESPEED MODEM USER GUIDE O VERVIEW W ith over one m illion W estell W ireSpeed ( TM) modem us ers and valuable ex perience, W estell has developed our newest W estell W ireSpeed ADSL Ethernet m odem . W es tell's W ireSpeed ADSL Ethernet m odem uses ex isting hom e or of fice phone lin[...]

  • Page 5

    Wir eSpeed ADSL Modem User Guide 030-300166A 2 Wir eSpeed Installation WIRESPEED INSTALLATION The WireSpeed operates u p to 300 feet (91.4 m eters ) from a PC or Ethern et hu b over 100-Oh m, C ategory 5 cable. For installation on a w all surface, follow the instructions below . If you are n ot installing the un it on a wall su rface, skip th is se[...]

  • Page 6

    Wir eSpeed ADSL Modem User Guide 030-300166A 3 Wir eSpeed Installation 6. The Link LED shou ld be solid green indicating that the m odem con nection has been m ade. (See Figure 3.) 7. During u se, a pulsing y ellow A ctivity L ED indicates that data is being transm itted and received on the Ethernet interface. 8. Proceed to “Setting Up Your WebSh[...]

  • Page 7

    Wir eSpeed ADSL Modem User Guide 030-300166A 4 Wir eSpeed Installation Table 1. WireSpeed Connectors Conn ector Name Conn ector Type Descripti on LINE 6-pin (RJ-11) modular jack POTS/DSL is us ed to connect the teleph one jack with ADSL POWER 3-pin m ini- DIN connector Connects power cord ETHERNET 8-pin (RJ-45) jack Conn ects to PC or 10Bas eT hub [...]

  • Page 8

    Wir eSpeed ADSL Modem User Guide 030-300166A 5 Wir eSpeed Installation LED Indicators The LED indicators sh own in Figure 3 are u sed to verify the u nit’s operation and status. Connecti ons are located o n the si de Power Ready Link Activity Figure 3. WireSpeed Modem (Front) LED State Description Solid Green Power ON POWER No Li ght No power Slo[...]

  • Page 9

    Wir eSpeed ADSL Modem User Guide 030-300166A 6 WebShar e Installation Utilities WEBSHARE INSTALLATION UTILITIES Running WebShare Installation Utilities Accoun t param eters m ust be added t o WebShare before con nectin g to y our ISP or Corporate L AN. Us e the Westell - provided W ebShare Installation Utilities to simplify the setup of the f ollow[...]

  • Page 10

    Wir eSpeed ADSL Modem User Guide 030-300166A 7 WebShar e Installation Utilities 3. Read the licens e agreemen t, then click Yes if y ou accept the agreem ent. Figure 5. License Agreem ent 4. The Function Selection screen appears . Three options are available: Figure 6. Functi on Selection CA UTION Do not select the default option! 5. Select the sec[...]

  • Page 11

    Wir eSpeed ADSL Modem User Guide 030-300166A 8 WebShar e Installation Utilities 7. The Ch oose Desti nation Location win dow show s the location w here user docum entation w ill be placed. (T he documentation f ile is named Webshare_Usr_Gd.pdf .) Figure 7. Choos e Destination Location 8. Click Next . The Choose A dapter w indow appears. ( Note : Th[...]

  • Page 12

    Wir eSpeed ADSL Modem User Guide 030-300166A 9 WebShar e Installation Utilities 10. The Setup Com plete win dow appears. Setting chang es will n ot take effect un til the computer h as been restarted. 11. Select Yes I want to restart m y com puter now to restart the P C. Note: Be for e cli cking Finish , remove the Westell CD-R OM from the CD- ROM [...]

  • Page 13

    Wir eSpeed ADSL Modem User Guide 030-300166A 10 WebShar e Installation Utilities Disabling Autodia l (For Internet Explorer users.) A browser is ty pically set to dial into an ISP connection autom atically w hen the browser is launched. In ord er to access the I nternet through your “alway s-on” ADSL line, the autod ial feature must be disabled[...]

  • Page 14

    Wir eSpeed ADSL Modem User Guide 030-300166A 11 Setting Up Your W ebShare Acc ount SETTING UP YOUR WEBSHARE ACCOUNT The WebShare Icon This section shows y ou how to set up your initial WebShare account. The installation program w ill also place a WebShare icon on your desktop. The icon will assist y ou in setting up your WebShare account. WebShare [...]

  • Page 15

    Wir eSpeed ADSL Modem User Guide 030-300166A 12 Setting Up Your W ebShare Acc ount Figure 12. Configure Account Window The Description is a w ord or phrase created to iden tify the account. For ex ample, th e follow ing param eters w ere obtained f rom a s ervice prov ider: User ID: Snape@in et P as s wor d : ****** With the follow ing user- define[...]

  • Page 16

    Wir eSpeed ADSL Modem User Guide 030-300166A 13 Setting Up Your W ebShare Acc ount 3. In the User I D field, enter th e user ID obtained f rom y our ISP. Figure 13. Configu re Account Dialog Box 3. Click Save to comm it these valu es to WebShare. 4. The Configure Account w indow closes and a new entry appears un der PPP Connections on the Hom e Pag[...]

  • Page 17

    Wir eSpeed ADSL Modem User Guide 030-300166A 14 Setting Up Your W ebShare Acc ount Only one account may be active at a time. Establishing a session for an idle account while another session is activ e will disconnect the currently active session. Figure 15. Ses sion Confli ct Warning The Session Conf lict warn ing indicates that a session is alread[...]

  • Page 18

    Wir eSpeed ADSL Modem User Guide 030-300166A 15 Setting Up Your W ebShare Acc ount Using A uto-R edirection With Westell’s WireSpeed A uto-R edirection feature, th e modem detects and in forms users of connection problem . If a problem is fou nd, the m odem display s a Web page on the brow ser th at identif ies th e problem. The Hel p screen off [...]

  • Page 19

    Wir eSpeed ADSL Modem User Guide 030-300166A 16 Connecting to a W ebShare Acc ount CONNECTING TO AN ACCOUNT Verify that the Ready LED of the m odem i s solid green and at least one PPP account has been creat ed before activati ng a PPP ses sion w ith y our I SP. A ctiv ating a PPP Session To acti vat e a PPP se ssi on, f ollow t hes e st eps: 1. Cl[...]

  • Page 20

    Wir eSpeed ADSL Modem User Guide 030-300166A 17 Connecting to a W ebShare Acc ount 2. In the Connect w indow enter y our pass word (receiv ed from the ISP) for the User ID of that account . (A valid passw ord m ust start an d end w ith som ething oth er than a space.) Figure 17. Connect Window NOTE : Checking th e Save passw ord a nd enable Auto-Re[...]

  • Page 21

    Wir eSpeed ADSL Modem User Guide 030-300166A 18 Connecting to a W ebShare Acc ount When a PPP se ssi on becom es acti ve, the We bSha re Hom e Pag e w ill show a Disconnect button in place of the Connect but ton i n th e PPP Con ne ction s s ecti on. Th e icon replaces the icon signifying that a PPP ses sion has been es tabli sh ed. The PPP St atu [...]

  • Page 22

    Wir eSpeed ADSL Modem User Guide 030-300166A 19 Connecting to a W ebShare Acc ount Disconnecting from a PPP Session Your PPP conn ectio n rem ai ns l ive u nle ss y ou discon nec t it. Use t he f ollow in g proc edure to disc onne ct an acti ve PPP connection. Procedure: 1. Return to the WebShare Hom e Page. Use any of th e followin g meth ods: •[...]

  • Page 23

    Wir eSpeed ADSL Modem User Guide 030-300166A 20 Advanced Configuration ADVANCED CONFIGURATI ON This section covers the WebShare Managem ent Interface f eatures and includes instru ctions on chang ing WebShare settings . Restarting WebShare When addin g, deleti ng, or m odify ing WebShare s etting s, the m odem mu st be restarte d for the ch anges t[...]

  • Page 24

    Wir eSpeed ADSL Modem User Guide 030-300166A 21 Advanced Configuration T HE W EB S HA RE M AN AG E M E N T I NTERFA CE The Management Menu Selectin g t he WebSh are icon on the des ktop activ ates y our w eb brow ser and es tablish es a hom e page f or WebShare. A Ma nagement M enu is located in the left portion of your home page. It provides links[...]

  • Page 25

    Wir eSpeed ADSL Modem User Guide 030-300166A 22 Advanced Configuration The Home Page The WebShare Hom e Page prov ides access t o all of th e config ured PPP accoun ts and all ows users to es tablish connection s, create accounts and edit accounts . This is the sam e screen y ou us ed wh en y ou set up an accou nt on page 11. Figure 24. WebShare H [...]

  • Page 26

    Wir eSpeed ADSL Modem User Guide 030-300166A 23 Advanced Configuration Edit Button The Edit button allows users to chan ge setting s for an accou nt. Note: User ID and pas sw ords are usu ally ass igned by the service provider. Us ers may freely chang e the accoun t Description. Connection St atus The Status colum n indi cates the con nection s tat[...]

  • Page 27

    Wir eSpeed ADSL Modem User Guide 030-300166A 24 Advanced Configuration Diagnostics Accessin g the Main Diagnostics Page Select the Diagn ostics m enu ite m from the W ebS hare mana gement menu to d ispl ay the Dia gnosti cs pa ge. T he fi gure b elo w show s th e Diagn ostics w in dow bef ore any diagnos tic test s have been perform ed. Figure 26. [...]

  • Page 28

    Wir eSpeed ADSL Modem User Guide 030-300166A 25 Advanced Configuration The figure below sh ows the Diag nostics win dow returned after click ing the Test All button and prov iding PING IP address values. Figure 27. Diagn ostics Win dow (Sample valu es. Actual data m ay vary.) Self-Test This test button s tarts a tes ting process that verifi es the [...]

  • Page 29

    Wir eSpeed ADSL Modem User Guide 030-300166A 26 Advanced Configuration IP Rem ote Router This test button initiates a test that pings the rem ote IP address linked by the PPP s ess ion e stabl ish m ent . Message s: • Success : A respons e wa s obtained f rom the rem ote IP address. • No PPP Connection : No lin k found betw een th e modem and t[...]

  • Page 30

    Wir eSpeed ADSL Modem User Guide 030-300166A 27 Advanced Configuration The New Softw are Installation Page This screen is reserved for installing f uture softw are upgrades. Westell will provide instructions with new u pgrades. Figure 28. Software Ins tallation Win dow[...]

  • Page 31

    Wir eSpeed ADSL Modem User Guide 030-300166A 28 Advanced Configuration The LA N A dv anced Configuration Page Accessing the LAN Advanced Config uration Dialo g Box The LAN Advanced Configuration dialog box is accessed by selecting the LAN Advan ced men u item f rom any of the Web Shar e management windo ws. The LAN A dvanced Conf iguration dialog b[...]

  • Page 32

    Wir eSpeed ADSL Modem User Guide 030-300166A 29 Advanced Configuration IP Address The Internet Protocol (IP) address is a u nique 32-bit n um ber used to identif y th e host com puter conn ected to a TCP/IP netw ork. The v alue of the IP Addres s is repres ented in a dot ted decim al form at. WebSh are assign s 192.168.0.1 to th is address by defau[...]

  • Page 33

    Wir eSpeed ADSL Modem User Guide 030-300166A 30 Advanced Configuration LAN PC IP Address This IP add ress serves two purposes. If DHCP is enabled, this is the IP address that will be assign ed to the DHCP client computer. If Static NAT is enabled, this is the IP address to wh ich that traff ic will be directed. The defaul t valu e is 192.168.0.10. [...]

  • Page 34

    Wir eSpeed ADSL Modem User Guide 030-300166A 31 Advanced Configuration VPI/ VCI set tin gs Figure 30. LAN Advanced Confi guration Wind ow Changing VPI/VCI Settings CA UTION Do not ch ange your VPI/VCI setting s unless inst ructed to do so by your service pro vider! Current VPI/VCI settings are located on the LA N Advanced w in dow. To chang e them,[...]

  • Page 35

    Wir eSpeed ADSL Modem User Guide 030-300166A 32 Advanced Configuration VIRTUAL PRIVATE NETWORK SUPPORT Your WireSpeed m odem supports Virtual Private Netw ork s (VPN). VPN allow s u sers w orkin g at hom e or at an o ff-si te loc atio n to cre ate a dir ec t “tunnel ” to a co rp or ate LAN se rve r. T he VPN is a p oi nt-to -poi nt co nnect ion[...]

  • Page 36

    Wir eSpeed ADSL Modem User Guide 030-300166A 33 Advanced Configuration Creating a VPN Connect ion After you have instal led VPN , you must cre ate a new connec tio n in Dial -Up N etworking. NOTE : You need th e host nam e or IP address of your corporate L AN (or other s ervice provider) to m ake th is connection . Check w ith the adm inistrator of[...]

  • Page 37

    Wir eSpeed ADSL Modem User Guide 030-300166A 34 Advanced Configuration Creating a VPN Connection for Window s 2000 To connect to a VPN server on a corporate L AN, y ou need to firs t mak e sure that y ou are conn ected to the Internet by connectin g to you r ISP. Connecting to th e Internet puts you on the sam e w orldwide In ternet backbone w here[...]

  • Page 38

    Wir eSpeed ADSL Modem User Guide 030-300166A 35 Advanced Configuration 3. On the Public Network s creen, select the option Do not dial the initia l connection . Click Next . Figure 32. The Public Network Screen 4. On the Destination Address screen, ty pe the host name or IP address of the corporate LA N to w hich y ou are conne cting. Click Next . [...]

  • Page 39

    Wir eSpeed ADSL Modem User Guide 030-300166A 36 Advanced Configuration 5. On the Connection Availability screen, click the option Only for myself . Click Next . Figure 34. Connectio n Availability 6. Follow the on- screen instructions to finish the w izard.[...]

  • Page 40

    Wir eSpeed ADSL Modem User Guide 030-300166A 37 Advanced Configuration When you use your conn ection, by default y ou w ill only hav e the option to type your us er name and passw ord. Domain Optio n A corporate L AN connection may prom pt remote u sers for a dom ain nam e for f ull access to f eatures such as corporate e-m ail and file sharing. To[...]

  • Page 41

    Wir eSpeed ADSL Modem User Guide 030-300166A 38 Advanced Configuration Using a VPN Connection (Window s 2000) After conf iguring the conn ection, follow these steps to establish a connection: 1. Double-click the icon in the Dial-Up Networking folder or click the sh ortcut on your des ktop. 2. The Connect to w indow appears. (The name of y our conne[...]

  • Page 42

    Wir eSpeed ADSL Modem User Guide 030-300166A 39 Advanced Configuration C ONFIGURI NG VPN FOR W INDOW S NT This sect ion des cribe s how t o creat e and s et u p PPP/PPTP Dial -Up co nne ction s f or Window s NT. NOT E: M ake sure that M icro soft Se rvice Pac k 3 has b een inst alled on your compute r be fore cre ating P PT P tunnel se ssions. Inst[...]

  • Page 43

    Wir eSpeed ADSL Modem User Guide 030-300166A 40 Advanced Configuration Creating a New VPN Phonebook Entry for Window s NT The follow ing procedure tells how to create a VPN Phonebook entry for us e wi th a corporate L AN or dial- up trans port. A VPN connection con tains the IP address of a PPTP server and th e user accoun t inform ation for that s[...]

  • Page 44

    Wir eSpeed ADSL Modem User Guide 030-300166A 41 Advanced Configuration Disconnecting a VPN Connect ion Use these step s to cl ose a PP TP tunnel : 1. Click the conne ctio n ico n for the tunne l you wish to cl ose . 2. Click Disconnect . The VPN connection to y our service prov ider or corporate LAN h as been discon nected.[...]

  • Page 45

    Wir eSpeed ADSL Modem User Guide 030-300166A 42 Advanced Configuration The WebShare A bout Page The About page provides the model num ber and version inf ormation for WebShare. This inform ation is necessary w hen calling f or technical support. (Sam ple data sh own below- -y our inform ation w ill vary .) Figure 37. WebSha re About Window (Actual [...]

  • Page 46

    Wir eSpeed ADSL Modem User Guide 030-300166A 43 Troubleshooting TROUBLESHOOTING Software Installation If y ou have m ore than one adapter, the follow ing screen appears: Figure 38. Choos e Adapter Click the option button for the netw ork card the m odem is connected to. Click Nex t . The IP Address Sett ings screen appears. Figure 39. IP Address Se[...]

  • Page 47

    Wir eSpeed ADSL Modem User Guide 030-300166A 44 Troubleshooting A uto- Redirection Screens With Westell’s WireSpeed A uto-R edirection feature, th e modem detects and in forms users of connection problem . If a problem is fou nd, the m odem display s a Web page on the brow ser th at identif ies th e problem. The Hel p screen off ers possib le sol[...]

  • Page 48

    Wir eSpeed ADSL Modem User Guide 030-300166A 45 Troubleshooting No DSL Connection If the m odem is unable to detect a DSL connection, A uto-Redirect w ill display the No DSL Conn ection page: Figure 41. No DSL Co nnection Solutions : • Make sur e the DSL c abl e is p lugged into the D SL j ack. • Check all m odem connection s. • Make su re yo[...]

  • Page 49

    Wir eSpeed ADSL Modem User Guide 030-300166A 46 Troubleshooting Authentication Failure When the user ID an d/or password are typed incorrectly, A uto-Redirection w ill present the follow ing Au thentication Failure page: Figure 42. Authentication Failure In addition to the Auto Redirection screen , your brow ser may return an In valid User error me[...]

  • Page 50

    Wir eSpeed ADSL Modem User Guide 030-300166A 47 Troubleshooting Can’t Find Server (RAS) This page appears w hen the connection is lost. On occas ion, you r service provider’ s equipm ent m ay u ndergo main tenance or experience dif ficulty . If the m odem loses an established connection, the follow ing page w ill appear: Figure 43. RAS N ot Ava[...]

  • Page 51

    Wir eSpeed ADSL Modem User Guide 030-300166A 48 Troubleshooting WebShare Error Messages This section describes possible WebShare error m essag es and how to correct them . The fig ure below show s an ex ample of an error m essag e. Figure 45. Ex am ple of Error Message E1000 – WebShare Proxy Router Not Connected Descr ipti on: T he W ire Spee d P[...]

  • Page 52

    Wir eSpeed ADSL Modem User Guide 030-300166A 49 Troubleshooting Figure 46. WebShare IP Def ault Reset Utilit y Dialog B ox (Actual data m ay v ary.) 1. On the WebShare IP Default Reset Utility dialog box, click the Default Res et button to restore the factory default values. The followi ng messag e appears: Figure 47. IP D efault Rese t Dialog Box [...]

  • Page 53

    Wir eSpeed ADSL Modem User Guide 030-300166A 50 Product Ass istance PRODUCT ASSISTANCE AND GENERAL INQUIRI ES Westell Customer Support For technical ass istance, con tact: Westell C ustom er Su pport 750 North C omm ons Drive Aurora, Illin ois 60504 Phone: 1-630-375- 4500 Fax: 1-630-375- 4931 Web Address (Westell ’s Web St ore): www. we st e l l [...]

  • Page 54

    Wir eSpeed ADSL Modem User Guide 030-300166A 51 Product Specific ations PRODUCT SPECIFICATI ONS R OUTI NG • Dy nam ic Host Con trol Protocol (DH CP) - A utom atic or Manu al Local A ddress A ssig nm ent • Netw ork A ddress Translat ion (NAT ) • DNS Proxy Im plementation T RAN SPORT AN D A PP LIC A TIO N P ROTOCOL S UPPORT • TCP, UDP, ICMP ,[...]

  • Page 55

    Wir eSpeed ADSL Modem User Guide 030-300166A 52 Product Specific ations A UTO -R EDI RECT IO N D ETECT S : • No PPP s essi on • No DSL syn c/connection • No remote acces s server (RA S) • Auth entication failure (w rong u ser ID/password)[...]

  • Page 56

    Wir eSpeed ADSL Modem User Guide 030-300166A 53 Appendix A PPENDIX M AC AN D L INUX S UPPORT The W ebSha re Installa tion Utility will not run on Macinto sh or Linux co mputers. Ho wever, computer s running Mac intosh and Linux o pe rati ng systems can be i nstalle d o n a network t hat is usi ng Web Shar e by simply confi guring the Maci ntosh o r[...]

  • Page 57

    Wir eSpeed ADSL Modem User Guide 030-300166A 54 Index INDEX A About Pag e, 42 Ac count Inform ation Se tup, 11 Ac count Param eters, 11 A ct iv at ing a PPP Se ss ion , 16 Adding a We bShare A ccount, 12 AD SL Modem , 25 Autodial , 10 Autodial , disabling, 10 Auto-Recon nect, 1 7 Auto-redire ction, Authentic ation Failure, 46 Auto-re direction, Ca [...]

  • Page 58

    Wir eSpeed ADSL Modem User Guide 030-300166A 55 Index VPI/VCI chang es , 31 VP I/VCI parameters, 30 VPN for W indow s 2000, 34 VPN for W indow s 98/Me, 32 VPN for W indow s NT , 39 VPN support, 32 W WebSha re Hom e Page , 22 WebSha re icon, 11[...]

  • Page 59

    Wir eSpeed ADSL Modem User Guide 030-300166A 56 Licensing and Regulatory Information REGULATORY INFORMATION FCC COMPLIANCE NOTE This equipment h as been tested and found to comply w ith the lim its for a Class B digital device, pursuant to Part 15 of the FCC Ru les. These limits are designed to prov ide reasonable protection again st harm ful in te[...]

  • Page 60

    Wir eSpeed ADSL Modem User Guide 030-300166A 57 Licensing and Regulatory Information the user to dis connect the equ ipmen t. Users should ensure for their ow n protection that the electrical groun d connections of the power u tility, telephone lines and internal m etallic water pipe sy stem, if present, are connected together. This precaution may [...]

  • Page 61

    Wir eSpeed ADSL Modem User Guide 030-300166A 58 Licensing and Regulatory Information Publication Wir eSpeed ADSL Modem Us er Guide PN 030-300166 R ev. A Revised June, 2001 © 2001, Westell , Inc. All righ ts reserved. Printed in USA. Westell, Inc. 750 North C omm ons Drive Aurora, Illin ois 60504 USA Web site: www. we st e l l . c o m Tradem ark s [...]