Wacom DTF-521 manual

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wacom DTF-521 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wacom DTF-521, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wacom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wacom DTF-521.

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Table of contents for the manual

  • Page 1

    DTF-521 interactive pen displa y Installation Guide & User’ s Manual DTF521_Manual.fm Page -1 Thursday, October 25, 2007 3:46 PM[...]

  • Page 2

    W acom DTF-521 interactiv e pen display Installation Guide & User’ s Manual English version 2.0 October 25, 2007 Cop yright  W acom Co ., Ltd., 2007 All rights reser ved. No par t of this manual ma y be reproduced e xcept for y our e xpress personal use. W acom reser v es the right to revise this pub lication without obligation to pro vide[...]

  • Page 3

    Introduction and overview Page 1 INTRODUCTION AND OVERVIEW The W acom ® DTF-521 interactiv e pen displa y combines the benefits of a Liquid Cr ystal Displa y (LCD) with the control, comf or t, and productivity of W acom’ s cordless, batter y-free pen technology . This gives you a direct pen-on-screen interf ace f or y our computer . The basic c[...]

  • Page 4

    Precautions Page 2 PRECAUTIONS T o ensure the safe usage of y our product, be sure to f ollow all instructions, cautions, and w arnings f ound within this manual. F ailure to do so could cause the loss of data or damage to your computer . F ailure to do so could also v oid your w arranty , in which case W acom shall hav e no responsibility to repai[...]

  • Page 5

    Precautions Page 3 USAGE HANDLING W ARNING Only use the po wer adapter that came with the DTF-521 . If a different type of pow er adapter is used, the DTF-521 will not work properly or may be damaged. Using a different type of power adapter also has the potential to result in fire. Use of a diff erent power adapter will void y our warr anty . C AU[...]

  • Page 6

    Precautions Page 4 C AUTION Do not put heavy articles on the pen displa y or push against it with a strong f orce; this ma y damage the display screen or bend the stand. C AUTION Do not place heavy articles on the DTF-521 cabling, repeatedly bend the cables sharply , or appl y heavy stress to the cable connector s; this ma y damage the unit or cabl[...]

  • Page 7

    Contents Page 5 CONTENTS Introduction and o verview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Ph ysical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 8

    Contents Page 6 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 T esting the DTF-521 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Displa y troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Genera[...]

  • Page 9

    Your new DTF-521 Page 7 YOUR NEW DTF-521 P AC KAGE CONTENTS Carefully unpack all items and place them on a desktop or stab le work surf ace. V er ify that your package contents are complete . Note: Images not shown to scale . Some product configurations ma y come with diff erent pens having no side s witches. Some configurations may include addit[...]

  • Page 10

    Your new DTF-521 Page 8 INTERACTIVE PEN DISPLA Y COMPONENTS Y our product has many f eatures and components with which y ou will want to become f amiliar . FRONT VIE W The displa y and tablet sensor function as an integr ated output and input de vice. The displa y suppor ts resolutions up to 1024 x 768 pix els at 16.2 million colors. The tab let se[...]

  • Page 11

    Your new DTF-521 Page 9 REAR VIEW Video, USB, and power connector s Kensington security slot Allows easy attachment of a security cable. P en tether attachment points If you will be using the pen tether , use the tether attachment ring and small thumb screw to connect it to one of f our attachment points located on the back of the unit. Stand adjus[...]

  • Page 12

    Installation Page 10 INSTALLATION SYSTEM REQUIREMENTS Bef ore installing the DTF-521, make sure y our computer meets the f ollowing minimum system requirements: • PC. Windows Vista ™ , Vista X64, XP , XP x64, or 2000. V GA video connector , a vailab le USB por t, and CD-ROM driv e. • Macintosh. OS X, v10.3.9 or greater . V GA video connector [...]

  • Page 13

    Installation Page 11 STEP 1: LCD MONITOR INSTALLATION In the first stage of the installation process, the DTF-521 is installed as a monitor on y our system. As you w ork through the first stage of the installation process, please refer to the LCD monitor cabling diagram on the f ollo wing page when making cable connections . Important: Do not con[...]

  • Page 14

    Installation Page 12 LCD MONITOR CABLING DIAGRAM DTF-521, rear view – B – DC IN (12V) – A – V GA cable Video card Rear panel of your computer ANALOG RGB OUT Do not attach the USB data cable until instructed to do so . P ow er adapter – C – T o A C outlet C AUTION Use only the po wer adapter that came with the DTF-521; use of an improper[...]

  • Page 15

    Installation Page 13 • Ne xt, tur n on y our computer . F or Windows systems: The DTF-521 will automatically install as a def ault monitor . • As necessar y , configure the display control panel settings f or the proper size and color resolution. The maximum (nativ e) resolution of the DTF-521 is 1024 x 768 pix els. The displa y size and color[...]

  • Page 16

    Installation Page 14 STEP 2: PEN TAB LET INSTALLATION USB CABLE INSTALLATION Plug the square end of the USB cable into the DTF-521 port labeled USB. Plug the other end into an av ailab le USB por t on your computer or on a USB hub attached to y our computer . See – D – in the diagram belo w . P EN TABLET CABLING DIA GRAM DTF-521, rear view T o [...]

  • Page 17

    Installation Page 15 SOFTWARE INSTALLATION IMPORT ANT : Y ou MUST install the Wacom pen tab let driver softw are for correct pen-on-screen functionality . T o install the tablet software: • Sav e y our work and close all open applications. T emporarily disable any virus protection programs . • Inser t the W acom P en T ablet Driver CD into y ou[...]

  • Page 18

    Working with your DTF-521 Page 16 WORKING WITH YOUR DTF-521 As you w ork with the DTF-521 interactive pen displa y y ou can rest your hand lightly on the displa y screen, just as if it were a dra wing board or sheet of paper . Because the DTF-521 surf ace will be a little higher than your desk, consider adjusting the height of y our desk or chair t[...]

  • Page 19

    Working with your DTF-521 Page 17 USING THE PEN The W acom pen is cordless, battery-free, and senses the amount of pressure y ou apply to the tip . Hold the pen like y ou would a normal pen or pencil. Mak e sure the programmab le DuoSwitch is in a conv enient location where y ou can toggle it with your thumb or f orefinger , but not accidentally p[...]

  • Page 20

    Working with your DTF-521 Page 18 P EN OPERATIONS P ointing and selecting: Move the pen abo v e the DTF-521 display screen to position the screen cursor . The pen tip needs to be within 5 mm (0.2 inch) of the displa y screen surf ace; y ou do not need to touch the displa y surface to mo v e the screen cursor . The cursor jumps to the location where[...]

  • Page 21

    Customizing Page 19 CUSTOMIZING After you master the basics of using y our pen on the DTF-521 interactiv e pen displa y , you ma y want to customiz e the wa y the pen works. The P en T ablet control panel makes it easy to customiz e the DTF-521 and pen. OPENING THE CONTR OL PANEL T o open the control panel, use the DTF-521 pen on the pen display: W[...]

  • Page 22

    Customizing Page 20 CONTR OL PANEL OVERVIE W Use the P en T ablet control panel to customiz e your product. Experiment with different settings to find what works best f or you. Any changes y ou make will tak e eff ect immediately , but you can alw a ys click D EFAULT to return to the factory settings. T ool tips are av ailable f or most control pa[...]

  • Page 23

    Customizing Page 21 Y ou can change the S IDE S WITCH M ODE for the wa y you lik e to use the pen when making right-clicks or other click functions . Click on the A DVANCED button. In the dialog box that appears: • Select H OVER C LICK to perf or m clic k functions without touching the pen tip to the tablet surf ace. • When C LICK & T AP is[...]

  • Page 24

    Customizing Page 22 CALIBRATING THE DTF-521 Y ou must calibr ate the pen display tab let in order to align the screen cursor position with the position of the pen on the displa y screen. This is required to adjust for par allax caused by the displa y screen cov er glass and coating. Set the DTF-521 in its working position, then follow the procedure[...]

  • Page 25

    Customizing Page 23 CUSTOMIZING THE P OP-UP MENU Use the P OP - UP M ENU tab to define the av ailab le functions on the P op-up Menu list. T o display the P op-up Menu, set a pen button to the P OP - UP M ENU function. Whenev er you press that button, the P op-up Menu is displa yed. Select from av ailab le items in the P op-up Menu b y clicking on[...]

  • Page 26

    Customizing Page 24 CONTR OL PANEL DETAILS ADJUSTING DOUBLE-C LICK Double-clic king with the pen tip can be made easier by e xpanding the tap area that accepts a double- click (the doub le-click distance), or b y using the pen’ s side switch to automatically doub le-click when pressed. A large double-click distance ma y cause a delay at the begin[...]

  • Page 27

    Customizing Page 25 T ABLET PC I NPUT P ANEL . (T ablet PCs and Windows Vista systems that suppor t the T ablet PC Input P anel.) Opens the T ablet PC Input P anel when y ou press a tool button set to this function. J OURNAL . (Windows Vista and T ablet PC systems that include Microsoft Journal.) Opens Microsoft Journal. P OP - UP M ENU . Displays [...]

  • Page 28

    Customizing Page 26 K EYSTROKE .... Enables you to sim ulate ke ystrokes . Selecting this option displays the D EFINE K EYSTROKE dialog bo x where you can enter a k eystrok e or ke ystrok e sequence to play bac k. O PEN /R UN .... Opens a dialog box where y ou can select a specific application, file, or script to launch. P RESSURE H OLD . Locks t[...]

  • Page 29

    Customizing Page 27 ADJUSTING THE DISPLA Y FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS Factory presets: For optimal displa y quality , set your video card to the DTF-521’ s native resolution of 1024 x 768 pix els. See page 49 for signal specifications . A uto-sync: The DTF-521 attempts to automatically synchronize to the incoming signal. Auto-[...]

  • Page 30

    Customizing Page 28 When you open the OSD men u, the follo wing options are displa yed: C ONTRAST . Select to increase or decrease image contrast. B RIGHTNESS . Select to increase or decrease image brightness. P HASE . Select to reduce or eliminate horizontal distor tion lines. T o automatically adjust, use the R ESET option. P ITCH . Select to red[...]

  • Page 31

    Customizing Page 29 B ACKLIGHT . Select to increase or decrease the backlight brightness le vel. C OLOR . Provides color temperature settings f or 9300˚, 6500˚, and 5000˚ K elvin. D IRECT displa ys the received signal as it is without any adjustment. When D IRECT is selected, the B RIGHTNESS and C ONTRAST settings are also set to D IRECT and can[...]

  • Page 32

    Customizing Page 30 ADJUSTING PITCH AND PHASE Some computers and video cards ma y not allow the auto-sync function to fully work when the DTF-521 is first connected. If some por tion of text appears b lurred, adjust pitch and phase by f ollo wing the procedure below . For crisp images, set the resolution of y our video card to 1024 x 768. • In t[...]

  • Page 33

    Customizing Page 31 P O WER SAVING The DTF-521 conf or ms to VESA and ENERGY ST AR ® power sa ving guidelines. When using the DTF-521 with a Displa y P ow er Management Signaling (DPMS) compliant computer or video card, the displa y will automatically comply with the below pow er saving par ameters. When these pow er-saving functions are in eff ec[...]

  • Page 34

    Troubleshooting Page 32 TROUBLESHOOTING Most of the time your pen displa y tab let will work flawlessly . But if you are ha ving troub le, W acom recommends you do the f ollo wing: 1. If the W acom tab let driver f ailed to load properly , first perf or m the recommended action in an y error message that ma y appear on your screen. If that does n[...]

  • Page 35

    Troubleshooting Page 33 3. V erify that the tablet and pen are w orking: • Press the pen tip against the displa y and verify that the status LED lights blue . • If the LED does not light, v er ify that the DTF-521’ s USB cable is plugged into an activ e USB por t. If the DTF-521 is plugged into a USB hub, try plugging it directly into the USB[...]

  • Page 36

    Troubleshooting Page 34 DISPLA Y TROUB LESHOOTING If you encounter prob lems with the DTF-521 displa y , refer to the f ollo wing tables; your prob lem may be described here and you can try the solution offered. For additional inf ormation about color issues, ref er to the documentation that came with your oper ating system or applications. GENERAL[...]

  • Page 37

    Troubleshooting Page 35 V GA PROBLEMS The image appears multiple times on the displa y . • Do not e xtend the video cable. Do not use an input selector s witch box. When a still image is displa yed f or a long period of time without refreshing the screen, an after- image remains f or a shor t period of time. • Use a screen sav er or other pow e[...]

  • Page 38

    Troubleshooting Page 36 P EN TABLET TR OUB LESHOOTING If you encounter prob lems with the DTF-521 pen displa y , refer to the f ollo wing tables . Y our problem ma y be described here, and you can try the solution offered. Be sure you ref er to the DTF-521 Read Me file f or the latest information. F or additional information, visit W acom’ s web[...]

  • Page 39

    Troubleshooting Page 37 Double-clic king is difficult. Be sure you are quic kly tapping the displa y screen twice in the same place on the pen displa y tablet’ s active area. W acom recommends using the side s witch to double-clic k. Open the P en T ablet control panel and go to the P EN tab . T r y increasing the D OUBLE C LICK D ISTANCE or usi[...]

  • Page 40

    Troubleshooting Page 38 The pen tip and screen cursor do not properly line up . Open the P en T ablet control panel and select the C ALIBRATE tab . Continue with Calibrating the DTF-521 on page 22. The screen cursor mov es but it does not jump to the pen tip location when the pen is placed on the displa y screen, and it does not f ollow the pen tip[...]

  • Page 41

    Troubleshooting Page 39 Y ou suspect the pen tablet pref erences may be corrupted, or want to make cer tain that all settings are at their f actor y def aults. Delete the pen tablet pref erences as f ollows: Windows: Click the START icon and select A LL P ROGRAMS . Then select T ABLET and T ABLET P REFERENCE F ILE U TILITY . In the dialog bo x that[...]

  • Page 42

    Troubleshooting Page 40 WINDOWS-SPECIFIC PR OBLEMS MACINTOSH-SPECIFIC PROB LEMS After changing right- and left-handed settings in the computer’ s mouse control panel, the pen tip no longer functions properly . Restar t Windows f or y our W acom tool settings to be correctly recognized. At star tup , a dialog bo x appears telling you that either t[...]

  • Page 43

    Troubleshooting Page 41 T ECHNICAL SUPPOR T OPTIONS If you ha v e a problem with y our DTF-521 interactiv e pen displa y , first check the appropriate Installation section in this guide to make sure the unit is installed correctly . Then revie w the T roubleshooting procedures. If you cannot find the ans wer in this guide , you ma y find updated[...]

  • Page 44

    Troubleshooting Page 42 OBTAINING DRIVER DOWNLOADS W acom periodically updates the pen tablet software driv er to maintain compatibility with new products . If you are ha ving a compatibility problem betw een your DTF-521 pen displa y and a ne w hardware or software product, it ma y be helpful to download a ne w W acom tablet software driver (when [...]

  • Page 45

    Appendix Page 43 APPENDIX CARING F OR THE DTF-521 K eep the pen and the DTF-521 LCD screen surf ace clean. Dust and dir t par ticles can stick to the pen and cause e xcessive w ear to the display screen surf ace. Regular cleaning will help prolong the lif e of your LCD screen surf ace and pen. K eep the DTF-521 and pen in a clean, dr y place and a [...]

  • Page 46

    Appendix Page 44 REPLACING THE PEN TIP The pen tip (nib) will wear with normal use. Excessive pressure will cause the nib to wear sooner . A worn nib may damage the coating on the DTF-521 displa y screen. T o av oid this, periodic tip replacement is recommended. When the nib gets too shor t or de velops a sharp edge, you can replace it with one of [...]

  • Page 47

    Appendix Page 45 USING AN ALTERNATE MOUNT OR STAND If you will be using the DTF-521 in an installation that requires the use of an alternate mounting platf or m, y ou can remov e the adjustable stand from the unit and mount the pen displa y onto an y mount arm or stand conforming to the VESA 75 mm standard. Mounting screws that are 4 mm wide with a[...]

  • Page 48

    Appendix Page 46 P EN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA Microsoft Windows Vista provides e xtensiv e suppor t for pen and touch input. When using DTF-521 with a computer running Windows Vista, your e xperience is enhanced by powerful note taking, handwriting recognition, f ast navigation, and other digital inking options designed to giv[...]

  • Page 49

    Appendix Page 47 ABOUT THE WINDOWS VISTA T ABLET PC INPUT P ANEL The Windows Vista T ablet PC Input P anel enab les you to use handwriting or an on-screen ke yboard to directly enter te xt with your Wacom pen. There are a number of w a ys to launch the Input P anel: • Click on the Input P anel icon which appears when you mov e the screen cursor i[...]

  • Page 50

    Appendix Page 48 UNINSTALLING THE DTF-521 F ollow the appropriate procedure below to remov e the Wacom tab let software and the DTF-521 from your system. Windows: 1. Click on the Windows START button and open the C ONTROL P ANEL . 2. In the C ONTROL P ANEL window f or • Windows Vista : click on U NINSTALL A P ROGRAM . In the dialog bo x that appe[...]

  • Page 51

    Appendix Page 49 PR ODUCT SPECIFICATIONS GENERAL SPECIFICATIONS DISPLAY Ph ysical dimensions (W x D x H) 344.0 x 300.0 x 49.0 mm (13.6 x 11.8 x 1.9 in), e xcluding stand W eight 4.6 kg (10.1 lb), including stand Input voltage 12 VDC P ow er consumption 23W or less Operating temperature and humidity 5° to 35° C , 20 to 80% RH (non-condensing) Stor[...]

  • Page 52

    Appendix Page 50 P EN TABLET P O WER ADAPTER P EN (MODEL FP-320) OR DERING PAR TS AND ACCESSORIES T o purchase par ts and accessor ies , refer to the Wacom tab let Read Me file and see who to call f or your region. Y ou can also do the f ollowing: T o purc hase parts and accessories in the USA or Canada, call 1.888.884.1870 (toll-free) or visit W [...]

  • Page 53

    Appendix Page 51 RADIO AND TELEVISION INTERF ERENCE The equipment described in this manual generates, uses , and can radiate radio-frequency energy . If it is not installed and used properly – that is, in strict accordance with applicable instructions – it may cause interf erence with radio and tele vision reception. FEDERAL COMMUNICATIONS COMM[...]

  • Page 54

    Appendix Page 52 INDUSTRY CANADA (CANADA ONLY) Industry Canada, Class B “This Class (B) digital apparatus complies with Canadian ICES-003” “Cet appareil numerique de la classe (B) est conforme a la norme NMB-003 du Canada. ” CE DECLARATION The DTF-521 pen displa y has been tested and found to comply to the f ollowing harmonized European Nor[...]

  • Page 55

    Appendix Page 53 W ARRANTY (W ORLDWIDE, EXCEPT F OR EUR OPE, AFRICA AND MIDDLE EAST) LIMITED W ARRANTY W acom warrants the product, to the original consumer purchaser , except f or the Software and consumab le items such as the pen nibs, to be free from def ects in materials and workmanship under nor mal use and service for a period of two (2) year[...]

  • Page 56

    Appendix Page 54 W ARRANTY SERVICE IN THE U .S.A. AND CANADA T o obtain W arranty service within the U.S . or Canada contact: W acom T echnical Suppor t Phone: 1.360.896.9833 F ax: 1.360.896.9724 Inquir y f orm: http://www .wacom.com/productsupport/email.cfm E-mail: suppor t@w acom.com W ARRANTY SERVICE OUTSIDE OF THE U .S.A. AND CANADA F or produc[...]

  • Page 57

    Appendix Page 55 W ARRANTY (EUROPE, AFRICA AND MIDDLE EAST) SOFTWARE LICENSE AGREEMENT Important Notice to Customers This product contains cop yrighted computer programs (“software”) which are the inalienab le intellectual proper ty of W acom Europe GmbH (“W acom”). This softw are is both integrated within the product and also contained on [...]

  • Page 58

    Appendix Page 56 W acom shall hav e no responsibility to repair or replace the product if (a), in the opinion of W acom, the f ailure of the product has resulted from accident, abuse , misuse, negligence, misapplication, or unauthorized modification or repair , or (b) the product has been handled or stored other than in accordance with W acom’ s[...]

  • Page 59

    W acom T echnology Corporation W acom Eur ope GmbH 1311 SE Cardinal Cour t Europark Fichtenhain A9 V ancouver , W A 98683 47807 Kref eld U .S.A. Germany T elephone T elephone General: +1.360.896.9833 General: +49.(0)2151.3614.0 F ax: +1.360.896.9724 F ax: +49.(0)2151.3614.111 W acom Co., Ltd. W acom Co., Ltd. 2-510-1 T oy onodai Asia P acific Of?[...]

  • Page 60

    interactive pen display Installation Guide & User’ s Manual W acom Co ., Ltd. UM-0344 (A) DTF-521 DTF521_Manual.fm Page 58 Thursday, October 25, 2007 3:46 PM[...]