Wacom Cintiq 18SX manual

INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL WACOM Co., Ltd. INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL UE-0249 0X1075230[...]

Copyright © WACOM Company, Limited, 2002 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom r[...]

1 INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL[...]

2 Introduction and Overview The Wacom ® Cintiq ™ 18SX Interactive Pen Display combines an LCD display with a Wacom tablet. This gives you a direct point-and-draw-on-screen interface that can be used with a Personal Com- puter (PC), Macintosh ® computer, or SGI ™ or Sun ® workstation. Cintiq’s basic components include a Wacom tablet interna[...]

3 Note that the computer treats the two parts of Cintiq (the LCD display and the Wacom tablet) as separate pieces of hardware. Therefore, the installation process is completed in two stages: ■ First, you will install the LCD display portion of Cintiq. ■ In the second stage you will install Cintiq’s tablet functionality. Both stages require ha[...]

4 Precautions on Use and Handling Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could void your warranty, in which case Wacom shall have no responsibility to repair or replace the product. P H Y S I C A L L O C A T I O N ■ Do not use the Cintiq Interactive Pen Display in a facility control s[...]

5 H A N D L I N G ■ High Voltage. Do not open or disassemble the Cintiq Interactive Pen Display. There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product. ■ Do not operate the display stand incline adjustment levers when Cintiq is not m[...]

6 ■ Do not place heavy articles on the Cintiq cabling, repeatedly bend the cables sharply, or apply heavy stress to the cable connectors; this may damage the unit or cabling. ■ Do not store the Interactive Pen Display unit on a flat surface that would exces- sively bend or crimp the cable; always store the Interactive Pen Display in the Cintiq [...]

7 Radio and Television Interference (U.S.A.) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception. F E D E R A L C O M M U N I C A T I O N S C O M[...]

8 CE Declaration (Europe) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception. R A D I O A N D T E L E V I S I O N I N T E R F E R E N C E The Ci[...]

9 Table of Contents UNP ACKING CINTIQ 12 ■ Package Contents ■ Unpacking the Cintiq Stand ■ Unpacking and Mounting the Interactive Pen Display ■ Interactive Pen Display Components INST ALLA TION 18 ■ System Requirements ■ Step 1: LCD Display Installation ■ Step 2: T ablet Installation USING CINTIQ 28 ■ Adjusting the Cintiq Stand USIN[...]

10 APPENDICES 51 ■ DuoSwitch Removal and Installation ■ Optional Display Configurations ■ Specifications ■ W arranty[...]

11[...]

12 Unpacking Cintiq P A C K A G E C O N T E N T S The Cintiq 18SX Interactive Pen Display and the Cintiq stand are each packed separately. You will find the other product components packed together in the accessories box. To avoid damaging your product, please review the instructions on the following pages before unpacking Cintiq or the stand. Your[...]

13 U N P A C K I N G T H E C I N T I Q S T A N D When unpacking Cintiq, first unpack the modular display stand. Place the stand on your desktop or work surface, making sure the stand is stable and will not tip or fall when the Interactive Pen Display is mounted on it. Then familiarize yourself with the stand components. Incline Adjustment Levers Wh[...]

14 U N P A C K I N G A N D M O U N T I N G T H E I N T E R A C T I V E P E N D I S P L A Y When unpacking the Cintiq 18SX Interactive Pen Display, place the display unit face down on a flat, soft surface (such as on a cloth spread across a desktop) and remove any packing materials that may protect the display unit cabling. To mount Cintiq on the st[...]

15 When operating the incline adjustment levers, Cintiq must be mounted on the stand with the stand feet resting on a stable, flat surface. The stand is spring-loaded and can snap back quickly, causing injury or damage if not operated properly. When moving Cintiq to a different location, use the lock brackets to fix Cintiq to the stand (see page 53[...]

16 I N T E R A C T I V E P E N D I S P L A Y C O M P O N E N T S Front View Once the Cintiq Interactive Pen Display is safely mounted on the Cintiq stand, take some time to familiarize yourself with its features and components. The LCD display and tablet sensor function as an integrated input and output device. The LCD display supports resolutions [...]

17 Rear View Digital/Analog (DVI/VGA) Switch Use this switch to correctly set Cintiq for the video connection you will be using. On Screen Display (OSD) Controls These controls enable you to adjust a variety of display settings. See Adjusting the LCD Display on page 38 for more information. Cable Guide Tuck the main cable into this guide when worki[...]

18 Installation S Y S T E M R E Q U I R E M E N T S Before installing Cintiq, make sure your computer meets the following system requirements: ■ Macintosh. OS 9 or 10.1 and higher. DVI or VGA video connector, available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI-D adaptor (not included). ■ PC. Windows 98, Me, 2000, or XP. D[...]

19 S T E P 1 : L C D D I S P L A Y I N S T A L L A T I O N Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector. To use Cintiq with another display, you will need two video cards or a video card with dual output. Depending on the capabilities of your video card and operating system, you may be able to set up Cint[...]

20 LCD Display Cabling Diagram Cintiq, rear view Digital / Analog (DVI/VGA) switch Analog Digital DC In put Video card DVI or VGA Do not attach the USB or serial data cable until instructed to do so. DVI-I connector To connect to a DVI-D connector, use the DVI-D to DVI-I adaptor. To connect to a VGA connector, use the VGA to DVI-I adaptor. Rear pan[...]

21 ■ Turn on Cintiq. The power LED will light. ■ Next, turn on your computer. Windows 98 and Me: The New Hardware Wizard will display. Insert the Wacom Tablet CD and follow the prompts selecting the default options. If prompted for the location of the files, be sure to check the box for the CD-ROM drive. Windows 2000 and XP: Cintiq will automat[...]

22 ■ The maximum resolution of Cintiq is 1280 x 1024, True Color (24 bit). As necessary, configure the display control panel settings for the proper size and color resolution. The number of colors is constrained by the capabilities of your video card. Refer to the video card manufacturer’s docu- mentation for details. If you are using analog (V[...]

23 Tablet Cabling Diagram To Cintiq To USB port Or... To serial port Connect either the USB or serial cable; do not connect both cables. Wacom recommends using the USB connection, if available. F E Rear panel of your computer CAUTION Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on —this can damag[...]

24 Tablet Software Install for Macintosh To install the tablet software: ■ First turn on Cintiq, then turn on your computer and allow the operating system to fully load. Cintiq will automatically register as a USB device. ■ Disable any virus protection programs and close all open applications before installing the software. ■ Insert the Wacom[...]

25 Tablet Software Install for Windows with USB Connection To install the tablet software: ■ First turn on Cintiq, then turn on your computer and login, allowing the operating system to fully load. Cintiq will automatically register as a USB device. Windows 98 users: The Add New Hardware Wizard will display. Follow the prompts, selecting the defa[...]

26 Tablet Software Install for Windows with Serial Connection To install the tablet software: ■ First turn on Cintiq, then turn on your computer and login, allowing the operating system to fully load. ■ Plug and Play Installation. If the New Hardware Wizard displays, follow the prompts selecting the default options. When prompted for the driver[...]

27 Tablet Software Install for SGI or Sun To install the tablet portion of Cintiq, install the Wacom tablet driver software. Refer to the Quick Start Guide that came with your Wacom UNIX kit for instructions on installing the tablet driver software. Be sure to check the README file for late-breaking news. If you have trouble with the installation, [...]

28 Using Cintiq A D J U S T I N G T H E C I N T I Q S T A N D The stand allows Cintiq’s incline to be adjusted to any angle between 13 and 70 degrees. You can also rotate Cintiq from landscape to portrait orientation, or to any angle between +180 and -180 degrees. Adjusting the Display Incline To adjust the incline, from the front of Cintiq grasp[...]

29 Removing Cintiq from the Display Stand To remove Cintiq from the display stand: ■ If the lock brackets are attached, remove them from the back of Cintiq. ■ Position the display to landscape orientation before removing Cintiq from the display stand. The stand will not release unless Cintiq is in landscape orientation. ■ Next, raise the stan[...]

30 Using the Grip Pen W O R K I N G W I T H T H E G R I P P E N ( U P - 9 1 1 E ) As you work with Cintiq, you can rest your hand on the display screen, just as if it were a drawing board or sheet of paper. Hold the Grip Pen as you would a pencil. Make sure the side switch is in a convenient location where you can press it with your thumb or forefi[...]

31 U S I N G A P E N Pointing and Selecting Move the Grip Pen above the Cintiq display screen to position the screen cursor. The cursor jumps to the location where you place the pen (absolute positioning). Press the pen tip on the display screen to make a selection. Note: If the screen cursor does not closely follow the pen tip, you will need to ca[...]

32 Working with Cintiq The Cintiq 18SX Interactive Pen Display and stand were designed to provide you with the widest possible range of flexibility and ergonomic work approach. The design allows for fast, easy transitions between three basic modes of use, enabling you to quickly adjust Cintiq to a different position whenever the need arises. You ma[...]

33 L A P M O D E When working in lap mode, you can freely position Cintiq without the use of the stand. If you are not familiar with how to remove Cintiq from the display stand, refer to page 29 for details. Hints: ■ Set the display stand to the upright position so that you can use it as a tablet stand whenever Cintiq is not in use. You can also [...]

34 To minimize fatigue, organize your work area so you can work comfortably. Position Cintiq, the Grip Pen, and your keyboard so they are easily accessible without unnecessary reaching. The Interactive Pen Display should be positioned so you can view it comfortably with a minimum of eyestrain. Here are some other points to keep in mind: ■ Take sh[...]

35 Customizing Cintiq C U S T O M I Z I N G T H E G R I P P E N The Basics The Wacom Tablet Control Panel makes it easy to customize Cintiq and the Grip Pen. Be sure to see the online Help for detailed information on working with the Wacom Tablet Control Panel and customizing Cintiq. To open the control panel: Windows systems: Click on the Windows [...]

36 Calibrating Cintiq You may want to calibrate Cintiq and the Grip Pen in order to align the screen cursor position with the position of the Grip Pen on the display screen. This may be required to adjust for parallax caused by the display screen overlay. After setting Cintiq in its working position, follow the procedure below to calibrate the tabl[...]

37 Learning More About Cintiq Refer to the online Help for information on using and customizing Cintiq. Windows systems: To view Help, click on the Windows Start button and choose Programs . From the Wacom Tablet group, choose the Wacom Tablet option. Then in the Wacom Tablet Control Panel, click on the Help... button. Macintosh systems: To view He[...]

38 A D J U S T I N G T H E L C D D I S P L A Y Factory Presets, Multi-Sync, and User Settings Factory Presets: To display images with the best quality (based on the incoming signal), Cintiq comes with a number of factory default standard display modes. Refer to pages 55 and 56 for input signal specifications. Multi-Sync: When connected as a VGA dis[...]

39 The basic process for working with the OSD is as follows: ■ Press the Menu button to open the OSD main menu. ■ Use the + or – buttons to select an option. When the option you want to adjust is highlighted, press the Enter button. The current settings and adjustment sub-menu for that option will appear. ■ Use the + or – buttons to adjus[...]

40 Horizontal Center (VGA only) Select to move the screen image left or right. To automatically adjust, use the Reset option. Menu Position Select to move the OSD menu around the display screen. Color Provides settings for 9300 ° , 6500 ° , and 5000 ° Kelvin. Also provides a User option that enables you to adjust Red, Green, and Blue independent[...]

41 Adjusting Pitch and Phase (VGA Only) Some computers and video cards may not allow the multi-sync function to fully work when Cintiq is first connected. If some portion of the text appears blurred, adjust the pitch and phase by following the procedure below. For crisp images, set the Cintiq resolution of your video card to 1280 x 1024. ■ In the[...]

42 Power Saving Cintiq conforms to VESA and Energy Star power savings guidelines. When using Cintiq with a VESA Display Power Management Signaling (DPMS) compliant computer or video card, the dis- play will automatically comply with the power saving parameters below. Power Saving Mode Power On Standby mode Suspend mode OFF mode H-sync Yes No Yes No[...]

43 Caring for Cintiq Keep the Grip Pen and the Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen. Keep Cintiq, the Cintiq stand, and the Grip Pen in a clean, dry place and avoid extremes in tempera[...]

44 M A I N T A I N I N G T H E C I N T I Q S T A N D If the stand’s felt ring or the rear foot pads become worn, you may want to replace them to prevent damage to the back of the Interactive Pen Display or to your work surface. To replace the felt bearing mount ring , carefully remove the worn ring and replace it with the spare ring that came wit[...]

45 Troubleshooting If the Wacom tablet driver failed to load properly, first perform any recommended action in the error message on your screen. If the Cintiq hardware does not function properly, refer to the troubleshooting section below. If necessary, refer to the online Help for additional troubleshooting information. Answers to frequently asked[...]

46 D I S P L A Y T R O U B L E S H O O T I N G If you encounter problems with the Cintiq display, refer to the following table. Your problem may be described here, and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications. General Problems Sol[...]

47 VGA Problems Solutions The display ripples or flickers. The display is not clear. The display and LCD panel are not lined up. The display size is not correct. The display ripples or shows a moiré pattern. The display color is not even. ■ Open the OSD menu, go to the Reset menu, and select the Auto Adjust option. Then, if necessary, manually a[...]

48 O B T A I N I N G T E C H N I C A L S U P P O R T If you have a problem with Cintiq, first check the appropriate setup section in this guide to make sure the unit is installed correctly. Then review the Troubleshooting section within this guide and in the online Help; your problem may be described there and you can try the solution(s) offered. I[...]

49 Support Staff If you think your Cintiq 18SX Interactive Pen Display is not working properly, contact the Wacom support staff in your area. USA, Canada, Central and South America Contact your local distributor, or: Worldwide Web: http://www.wacom.com/productsupport 24-hour Technical Support information: FAQs—Frequently Asked Questions and answe[...]

50 Japan Contact your local distributor, or: Worldwide Web: http://tablet.wacom.co.jp Software updates and information. (Japanese) FAX: ++81-(0)47-380-8711 Technical Support. (Japanese) Internet Email: tablet@wacom.co.jp Technical Support and sales. (Japanese) Asia Pacific (English) Contact your local distributor, or: Worldwide Web: http://ap.wacom[...]

51 Appendices D U O S W I T C H R E M O V A L A N D I N S T A L L A T I O N Some users prefer to remove the DuoSwitch when working with the Grip Pen. For example, you may want to remove the switch in order to focus on a drawing and eliminate any accidental clicks that would occur if you unintentionally pressed on the switch. Note, however, that rem[...]

52 To Install the DuoSwitch: 1. Remove the pen tip cone by turning it counterclockwise. Then pull the grip forward over the pen tip. 2. Install the original grip (the one with the DuoSwitch ac- cess slot) by aligning the pen case rails with the grooves in- side the grip and pushing the grip over the pen tip. When properly positioned, the DuoSwitch [...]

53 O P T I O N A L D I S P L A Y C O N F I G U R A T I O N S Using the lock brackets, you can lock the Interactive Pen Display in either a landscape or portrait orientation when mounted on the Cintiq stand. Locking the Display to the Stand To lock Cintiq to the display stand: ■ Rotate the Interactive Pen Display to either a landscape or portrait [...]

54 Using an Alternate Mount or Stand If you plan to use Cintiq in an installation that requires the use of an alternate mounting plat- form, you can mount the Interactive Pen Dis- play onto a VESA conforming mount arm or stand. A VESA mounting platform will require mount screws that are 4 mm wide with a 0.7 mm pitch (M4 Regular), and a maximum scre[...]

55 S P E C I F I C A T I O N S General Specifications Physical dimensions (W x D x H ): 468 x 407 x 70 mm (18.4 x 16.0 x 2.8 in), excluding stand Weight: 7.7 kg (17.0 lb), excluding stand 9.7 kg (21.4 lb), including stand Input voltage: 18 VDC Power consumption: 60 W or less, (18 VDC) Operating temperature and humidity: 5 ° C to 35 ° C, 20 to 80%[...]

56 LCD Display (cont.) LCD quality: Each Cintiq 18SX LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect TFT display, and some panels may exhibit a certain number of pixels that show an incorrect color. Wacom quality standards are based on internationally accepted standards for [...]

57 Power Supply Input voltage: 100 to 240 VAC, 50/60 Hz Output voltage: 18 VDC, 4.0 A Grip Pen (Model UP-911E) Pressure levels: 512 Pen tip travel: 0.1 mm (0.004 in) or less Eraser tip travel: 2 mm (0.08 in), approximately Physical dimensions: 159.0 x 14.0 mm (6.26 x 0.55 in) Weight: 16 g (0.56 oz) Side switch type: Rocker switch Display Adaptors V[...]

58 W A R R A N T Y Limited Warranty for Products Purchased and Used in U.S. and Canada WACOM warrants the product, except for the Software, to be free from defects in materials and workmanship under normal use and service as long as the product remains in possession of the original owner, for a period of two (2) years, as evidenced by a copy of the[...]

59 NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDEN- TAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH P[...]

INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL WACOM Co., Ltd. INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL UE-0249 0X1075230[...]