VTech VT 2960 manual

1 INTRODUCTION Thank you f or purchasing a VT ech cord- less telephone. This manual is designed to f amiliarize you with y our VT 2960. To get the maximum use from your new phone, we suggest that you read this In- struction Manual before using your VT 2960 . Y our VT ech VT 2960 is a two line, 900MHz, digital cordless phone with a T wo-line Digital[...]

2 INTR ODUCTION SPECIAL FEA TURES • 900MHz Operation • Fully Digital Link between Handset and Base Unit with ADPCM voice coding for enhanced audio quality • Digitally-Scramb led V oice Commu- nication for call security • T wo-line Capability • Alphanumeric Call W aiting Caller ID; Name and Number • 50 CID memory capacity • 2 Line Digi[...]

3 Parts Check List 1. Base Unit, Handset and AC Adaptor 2. Longer T wo-Line T elephone Cords 3. Shor ter T elephone Cord(f or mounting) 4. Batter y P ack 5. W all mount bracket 6. Belf-clip T o purchase additional Batter y P acks, call VTECH Communications at 1-800-595-9511. In Canada,call VTECH Electronics at 1-800-267-7377. INTRODUCTION 1 LINE 2 [...]

4 IMPOR T ANT SAFETY INSTRUCTIONS VII.This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company . VIII.Do not allow anything to rest on the power cord. Do not locate this product where the cord will be ab[...]

5 E. If the product has been dropped and the cabinet has been damaged. F . If the product exhibits a distinct change in performance. XIII.A void using a telephone (other than a cordless type) during an electrical stor m. There ma y be a remote risk of electric shock from lighting. XIV .Do not use the telephone to repor t a gas leak in the vicinity [...]

6 RECHARGEABLE B A TTER Y P A CKS Charging the Handset batteries The Handset of your VT ec h 2960 cord- less telephone is powered by a re- chargeable battery pack. It charges automatically whenever the Handset is in the Base Unit cradle. Y ou should charge the battery pack for 16 hours when you first receiv e y our phone . Y ou will know the batter[...]

7 PLEASE NOTE THE CORRECT POSITION OF THE BA TTERY P ACK WHEN CHANGING BA TTERY PLACE THE NEW BA TTERY P ACK INTO THE BA TTERY COMP ARTMENT PRESS and SLIDE DOWNW ARD CHARGE THE HANDSET BA TTERY P ACK FOR 16 HOURS BEFORE USING 14 15 16 17 18 19 20 ERASE Replacing The Handset Battery Pack 1 . Remove the battery cover by pressing on the ridged lines a[...]

8 TONE PULSE REPEAT ANSWER MSG STOP/PLAY SKIP ANSWER MSG MSG SELECT ON/OFF RECORD/ MEMO VOLUME INT.COM HOLD MUTE CONF. LINE 1 LINE 2 OFF MSG L1 L2 POWER CHARGING SPARE BATTER Y ERASE SELECT TIME/SET 2 3 4 5 6 7 8 9 10 12 13 14 15 16 17 18 19 20 Figure 1 Figure 2 The W all Mount bracket is designed to fit on standard W all Mount plates. 1. Choose a [...]

9 HANDSET FEA TURES 1 LINE 2 LINE 1 OFF LINE 2 CID REDIAL PROG MEM CONF INT .COM 1 2 3 4 5 6 7 0 * abc def ghi jkl pqrs tuv wxyz tone oper FLASH FLASH HOLD P AUSE DELETE CLEAR 8 9 mno ANTENNA DISPLA Y BEL T CLIP NOTCH VOLUME UP KEY VOLUME DOWN KEY LINE (FLASH) KEYS OFF KEY DIALING KEYS ( 0-9) 7.DA TE KEY ( FOR CID ) 9.VIEW KEY ( FOR CID ) * TEMPORA[...]

10 LINE 1 KEY Press this key to select LINE 1. If the Handset has already accessed LINE 1, pressing this key will FLASH the line. If LINE 1 is on HOLD, pressing this key will take LINE 1 off HOLD and return you to your call. If LINE 2 is IN USE, or you are in CONFERENCE mode, pressing this key access LINE 1 and put LINE 2 on HOLD. If you are review[...]

11 REDIAL KEY Press this key to display and/or dial the last number you called. When the Handset is On (with dial tone), press this key to dial the last number called. When the Handset is Off , pressing this key will display the last dialed phone number on the LCD . Y ou can then press a LINE k ey , and the displa yed number will be dialed. If you [...]

12 The VT 2960 is also equipped with a detachable belt clip . Align the pins on the inside edge of the belt clip with the notches on the inside of the VT 2960 Handset. The belt clip should snap securely into place. Do not force the connection. See illustration: While you are reviewing CID or MEMOR Y DIALING records, press and hold this key to delet[...]

The handset has accessed LINE 1 The handset has accessed LINE 2 The Base Unit has accessed LINE 1 The handset has accessed LINE 1, while the Base Unit has accessed LINE 2 Both handset and Base have accessed LINE 1 Current Handset volume level Handset battery requires recharging Handset has entered INTERCOM Base Unit is attempting to contant Handset[...]

14 Handset is asking for 2-digit location during Memory Dial programming A mistake was made during Memory Dial programming Enter a 2-digit location for Memory (Speed) Dialing The contents of a Memory Dial location have been deleted The Handset has lost communication with the Base Unit, and is attempting to re-link The Handset has reestablished cont[...]

15 EXAMPLES OF THE LCD DISPLA Y The contents of Memory Dial location #13 Y ou ha ve deleted Memory Dial location #15 T o prev ent accidental deletions of all CID records or Memory Dial locations, this message prompts you to confirm your decision Confirms mass deletion of all CID records or Memory (Speed) Dial loca- tions During Ringer programming, [...]

16 B ASE UNIT FEA TURES BASE UNIT FEA TURES REPEAT ANSWER MSG STOP/PLAY SKIP ANSWER MSG MSG SELECT ON/OFF RECORD/ MEMO VOLUME INT.COM HOLD MUTE CONF. LINE 1 LINE 2 OFF MSG L1 L2 VT 2960ci POWER CHARGING SPARE BA TTERY ERASE MENU SELECT TIME/SET MEMORY DIALING 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 TONE PULSE 9V DC TEL.LINE L1 or L1/L2 L[...]

17 LINE 2 (EXTENSION IN USE) LED Glows steadily when the Base Unit is accessing LINE 2. Flashes slowly when only the Handset or an extension phone is accessing LINE 2. Flashes rapidly when LINE 2 is placed on HOLD. Flashes in cadence with the incoming ring when you receive a call. LINE 1 KEY Press this key to access or FLASH LINE 1. During CONFEREN[...]

18 B ASE UNIT FEA TURES CONF KEY Press this key to conference LINE 1 and LINE 2. HOLD KEY Press this key to place your call on HOLD. Press the appropriate LINE key to can- cel HOLD. In CONFERENCE mode, press this key to place both lines on HOLD. Press CONF to cancel HOLD. MUTE KEY Press this key to disable the Base Unit microphone during a call (or[...]

19 Setting up y our VT ech VT 2960 1. Choose an area near an electrical outlet and telephone wall jack(s). 2. Plug the AC po w er adaptor into the electrical outlet and the DC connector to the back of the Base Unit. CA UTION: Use only the AC adaptor shipped with your VT 2960. This is a Class 2 AC adaptor , specifically designed for use with y our t[...]

20 MAKING CALLS Extend the Antenna whenever y ou remove the Handset fr om the Base Unit cradle There are two ways to make a call: • Press LINE 1/FLASH or LINE 2/ FLASH and listen for dial tone . The LCD will display HANDSET ON 1 (or 2 ) . Dial the phone number . OR • With the Handset OFF , dial the phone number . Then, press the desired LINE ke[...]

21 ANSWERING CALLS FROM THE BASE UNIT (SPEAKERPHONE) In addition to the audible ringer , the LINE LED flashes in cadence with the incoming ring signal to indicate an incoming call. With the Base Unit OFF: When the phone rings, press the appropriate LINE key . Press OFF to end your call. With the Base Unit IN USE (one line is active): If you are on [...]

22 NOTE: If you use the Speakerphone in an environment that is not very quiet, your caller’ s voice ma y f ade in and out. Should this occur , press the MUTE key before your party begins to speak, then press MUTE again (to turn MUTE off) when it’ s y our turn to speak. CALL W AITING If you receiv e a CALL W AITING tone while you are on a call, [...]

23 Base Unit Paging Handset When the INT .COM k ey is pressed on the Base Unit, the Handset will ring dif- f erently than its incoming call ring. The LCD will displa y BASE P AGING HAND- SET , as well. The Handset user can then do the following: • Press INT .COM. The Base Unit and Handset are now in INTERCOM mode. OR • Press OFF . The aler ting[...]

24 CONFERENCE CALLS This feature allows you to link both lines together for a 3-way conversation between you and the parties on LINE 1 and LINE 2. Conference calls can take place from the Handset or the Base Unit. T o Conference both lines: 1. Place the original call on HOLD by pressing the LINE/Flash key corre- sponding to the unoccupied LINE (ei-[...]

25 Programming the Base Unit Ringer 1. Press and hold the MEM/PROG key until the LCD displays PROGRAM LOCA TION _ _. 2. Press #. LCD displays ?: 1=HANDSET 2=BASE. 3. Press 2 . LCD displays ?: 1=LINE 1 2=LINE 2. 4. Press 1 (or 2 , depending on which line you’re programming). 5. Press 1 , 2 , 3 , or 4 . The Base Unit will generate the tone you’ve[...]

26 DELETING ST ORED NUMBERS Y ou can delete individual phone num- bers stored in memor y , or all stored numbers at one time. T o Delete a single phone number stored in Memory: With the Handset OFF , press the MEM/ PROG k ey , and then access the desired memory location by entering the 2-digit location number (01-20), or by scrolling through the di[...]

27 Y our VT 2960 cordless telephone is ca- pab le of displaying the name and phone number of the calling party , before y ou ans wer the call. In addition, it will dis- pla y Caller ID inf or mation when you are on the phone and receiv e a Call Wait- ing signal. Subscription to CALLER ID and CALL W AITING ID (otherwise known as T ype II Caller ID) [...]

28 3. Press INT .COM/DELETE to confirm deletion of all CID records. The LCD will displa y DELETING ALL CALLS . Pressing any key other than INT .COM/DELETE cancel this op- eration. DIALING FROM CID MEMOR Y NOTE: Only the last 7 digits of the phone number will be dialed from CID memor y . Y ou can manually append additional digits (“1” plus area [...]

29 ST ORING CID RECORDS IN MEMOR Y DIALING LOCA TIONS Y ou can store a phone number from a CID record in a Memory Dialing loca- tion. 1, With the Handset OFF , press the CID key . 2. Use the * ( ) or # ( ) keys to scroll to the CID record you wish to store in memor y . 3. Press CID again. The LCD displays the phone number . 4 . Press and hold the M[...]

30 THE VT2960 ANSWERING SYSTEM the Base Unit. The Base display becomes a timer as you record your message. 5 . Press ST OP/PLA Y when you complete your outgoing message. It will automatically be played back to you. Y ou can re-record y our outgoing message at any time, by repeating the above sequence. PLEASE READ AND FOLLO W THE INSTRUCTIONS STEP B[...]

31 diff erent secur ity code f or each line. T o set the security code: 1. Press MENU . V oice prompt sa ys, " Please select line ." 2 . Press SELECT until the voice prompt announces the desired line. 3. Press TIME/SET . The voice prompt will confirm your line choice, followed by " Set outgoing message ." 4. Press MENU . V oice [...]

32 THE VT2960 ANSWERING SYSTEM The f ollowing programming aff ects both lines, simultaneously: • Call Screening • Audib le Message Aler t • Day and Time CALL SCREENING This feature allows you to hear incoming messages at the Base Unit, while they are being recorded. T o program Call Screening: 1. Press MENU twice . V oice prompt says, " [...]

33 THE VT2960 ANSWERING SYSTEM SELECT button down will increase the minute setting by increments of 10. 7. Press TIME/SET . V oice prompt will announce the current day and time. 8 . Press ST OP/PLA Y to e xit programming mode. A UDIBLE MESSAGE ALER T This feature provides a beep tone from the Base Unit at approximately 10 second inter vals, alertin[...]

34 THE VT2960 ANSWERING SYSTEM SELECTING LINES FOR MESSAGE PLA YB ACK Pressing the MSG SELECT button allows you to hear recorded messages from Line 1 , Line 2 , or Both Lines . As you press MSG SELECT , the corresponding L1 MSG and L2 MSG indicators will illuminate. PLA Y Press ST OP/PLA Y to pla y messages . Press STOP/PLA Y again to stop . If the[...]

35 ANSWER MSG STOP/PLAY SKIP ANSWER MSG MSG SELECT ON/OFF RECORD/ MEMO VOLUME HOLD MUTE CONF. LINE 2 OFF MSG L1 L2 VT 2960 MENU SELECT TIME/SET ANSWER MSG STOP/PLAY SKIP ANSWER MSG MSG SELECT ON/OFF RECORD/ MEMO VOLUME HOLD MUTE CONF. LINE 2 OFF MSG L1 L2 VT 2960 MENU SELECT TIME/SET AFTER "NOW RECORDING," BEGIN SPEAKING PRESS STOP/PLA Y [...]

36 ON LEFT EAR ON RIGHT EAR ONE INCH Y our VT2960 cordless telephone is equipped with a 2.5mm Headset Jack for use with an optional accessory Headset or hands-free operation. If you choose to use the Headset op- tion, you must do the following: INST ALLA TION Obtain an optional accessory Headset, which is compatible with the VT2960 . Once you have [...]

37 MAINTENANCE MAINTENANCE T AKING CARE OF YOUR TELEPHONE. Y our VT ech VT 2960 cordless telephone contains sophisticated electronic par ts so it must be treated with care . A void r ough treatment Place the Handset down gently . Sav e the original packing materials to protect your telephone if you ever need to ship it. A void water Y our telephone[...]

38 Y OU GET NOISE, ST A TIC, OR A WEAK SIGNAL EVEN WHEN Y OU’RE NEAR THE B ASE UNIT . • Place the Handset in the Base mo- mentarily to reset the security code. Then press LINE to get a line. Household appliances plugged into the same circuit as the Base Unit can some- times cause interf erence. T ry moving the appliance or the Base Unit to an- [...]

39 IN CASE OF DIFFICUL TY COMMON CURE FOR ELECTRONIC EQUIPMENT Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally , then tr y putting the Handset in the cradle to re-initialize the unit. If it still does not seem to respond, perform the following steps (in the order listed): 1. Disconnect the p[...]

40 W ARRANTY ST A TEMENT WHA T DOES OUR W ARRANTY CO VER? • Any defect in material or workmanship. FOR HO W LONG AFTER THE ORIGINAL PURCHASE? • T o the or iginal purchaser only - ONE YEAR. WHA T WILL VTECH DO? • At our option, repair or replace your unit. HO W DO I SEND MY UNIT , IN OR OUT OF W ARRANTY? • In the U.S . Call VTECH Comm unicat[...]

41 WHA T DOES OUR W ARRANTY NO T CO VER? • Batteries • Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.) • Products which may have been modified or incorporated into other products • Products purchased and/or operated outside the USA, its territories, or Canada. • Products serviced by the owner or a se[...]

42 This equipment complies with Parts 15 and 68 of the Federal Communications Commission (FCC) rules for the United States. It also complies with Industry Canada (IC) rules RSS210 and CS-03 for Canada. A label is located on the underside of the Base Unit containing either the FCC reg- istration number and Ringer Equivalence Number (REN). Y ou must,[...]

43 FCC P ar t 68 The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJ11C/RJ11W or RJ14C/RJ14W). Y our telephone company ma y discontinue your service if your equipment causes harm to the telephone network. They will notify y ou in advance of disconnection, if possibl[...]

44 IC (Industry Canada) This telephone is registered for use in Canada. Notice: The REN/IES assigned to this telephone determines the number of devices you may connect to the telephone loop which is used by the device to prev ent ov erloading. The termination on a loop may consist of any combination of devices subjected only to the requirement that[...]

45 WEIGHT Handset : 292 g (Battery included) Base : 800 g POWER REQUIREMENTS Handset : Self-contained nickel-cadmium rechargeable battery supply , 3.6V nomi- nal, 600mAh capacity . Base : 11V DC 600mA MEMOR Y Speed Dial: 20 Memory locations,20 digits per location. CID : Alpha Numeric Display 50 Memory locations. IT AD : 15 minutes of Digital record[...]

46 T ABLE OF CONTENTS INTRODUCTION ......................................................................................................... 1 Special Features ......................................................................................................... 2 Parts Checklist ..................................................................[...]

47 T ABLE OF CONTENTS SWITCHING FROM THE HANDSET T O BASE OR BASE T O HANDSET .................... 22 Switching from Handset to Base Unit Speakerphone ................................................. 22 Switching from Speakerphone to Handset ................................................................... 22 INTERCOM/P AGE .....................[...]

Is a trademark of VTECH COMMUNICATIONS LTD.., a member of THE VTECH GROUP OF COMPANIES. VTECH COMMUNICATIONS LTD. Distributed in the U.S.A. by VTECH Communications, 8770 SW Nimbus Avenue / Beaverton, Oregon, 97008. Distributed in Canada by VTECH Electronics Canada Ltd., Suite 200 - 7671 Alderbridge Way Richmond, B.C. V6X 1Z9. Copyright 1998 for VTE[...]