VTech t2351 manual

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Table of contents for the manual

  • Page 1

    www.vtechphones.com TABLE OF CONTENTS 1 GETTING STARTED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Parts Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 2

    NEED HELP? This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone. Please take the time to review thoroughly to ensure proper installation and the benet of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and ever[...]

  • Page 3

    www.vtechphones.com 3 GETTING STARTED Getting Started Parts Checklist 1 . Char ger Power Ad apter 2. Ha nds ets (2) 3. Ba se Uni t 4. Ch arger 5. T eleph one Li ne Co rd 6. Bat ter ies (2) 7 . AC Power Adapter 8. Us er’s Manu al To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-8[...]

  • Page 4

    www.vtechphones.com 4 GETTING STARTED Installation For maximum performance of your cordless telephone system: 1 . Choose a c entral location for your Bas e Uni t. 2. I n s t a l l y o u r b a s e u n i t a n d ex te ns io n h an d se ts away fr om el e c tr o ni c e qu i pm e nt , su c h a s pe r so na l c om p ut er s, tel ev i si on set s and m i[...]

  • Page 5

    www.vtechphones.com 5 GETTING STARTED Getting Started Table/Desk Installation Installation Modular telephone jack Standard electrical outlet Connect the power cord. After charging the battery for at least 16 hours, connect the telephone line cord. • Insta ll t he b ase unit awa y f rom elec tron ic equi pme nt s uch as p erso nal comp ute rs, tel[...]

  • Page 6

    www.vtechphones.com 6 GETTING STARTED Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is o pti onal . 1 . Run th e power and tel eph one c ord s t hrou gh the s lot, th en con nec t the m to t he jac ks loc ated on th e und ers ide of t he ba se. 2. Plu g the AC adapt er into an[...]

  • Page 7

    www.vtechphones.com 7 GETTING STARTED Getting Started Installation Charge the Handset Battery Plac e the ha ndse t in the base. CHARG ING. .. wil l disp lay . Be sure to charg e the ba tter y for at least 16 hour s b efor e u sin g yo ur phon e. Set Language Mode • Press PRO G, then pr ess o r unti l LA NGU AGE is dis play ed. Pre ss SELE CT. •[...]

  • Page 8

    www.vtechphones.com 8 GETTING STARTED Installation • The m inut e i s a shi ng. Pre ss or un til the scr een dis pla ys t he cor rect mi nute . P ress SE LECT . • AM or PM is ash ing . Pr ess or to choo se bet ween AM or PM. Pre ss SELE CT Handset Ringer Style/Battery Save You can select from four different handset ringer styles, or turn [...]

  • Page 9

    www.vtechphones.com 9 Basic Operation BASIC OPERATION Handset Operation 1. M ake a C all Pres s bef ore or af te r dia ling n umb er to pl ace a c al l. 2 . Fl ash /C al l Wait ing Pres s to be gin a c all , the n dia l a numb er. Durin g a ca ll, pre ss to re ce ive an i nc omi ng ca ll, if c al l wait ing i s act ivate d. 3. Ch an Whi le on a c a[...]

  • Page 10

    www.vtechphones.com 10 BASIC OPERATION Telephone Operation Base Operation 1 . Loc ate Han dset 2. Answer o n/of f 3. Delete 4. Micr oph one 5. Repeat 6. Play/Stop 7 . S kip 8. Menu 9. Rec/ Me mo 10. Time/S et 1 1. Chang e 1 2. Ba se Volum e 1 3. Me ss age Wi nd ow Dis play 1 11 2 3 4 5 6 7 10 12 9 8 13[...]

  • Page 11

    www.vtechphones.com 11 Basic Operation BASIC OPERATION Telephone Operation Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC) Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the wea[...]

  • Page 12

    www.vtechphones.com 12 BASIC OPERATION Telephone Operation Display Screen Messages Screen Displays: When: ** RINGING ** There is a call coming in. CONNECTING... The handset is waiting for dial tone. PHONE ON The handset is in use. CHARGING The handset is in the base and the battery is charging. ** PAGING ** The base is paging the handset. BATTERY L[...]

  • Page 13

    www.vtechphones.com 13 Basic Operation BASIC OPERATION You can store telephone numbers you call frequently in two different ways, as speed dial numbers, or in the directory. Each number can have up to 24 digits. You will program names to go with the numbers, each can have up to 15 characters. Up to ten numbers and names can be stored, total. You ca[...]

  • Page 14

    www.vtechphones.com 14 BASIC OPERATION Press Once Twice 3 Times 4 Times 5 Times 6 Times 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 * * # & ‘ , - . # • When dire ctor y memo ry i s f ull the scre en d isp lays MEMO RY FULL , an e rror to ne soun ds, and you cann ot s tor e a new numb er unti l[...]

  • Page 15

    www.vtechphones.com 15 Basic Operation BASIC OPERATION Speed Dialing Edit a Number/Name in Speed Dial 1 . Press an d ho ld th e mem or y lo cat ion key (1 throu gh 9) of th e en tr y you w ish to e dit . 2. W hen the sc reen disp lays the entr y you want to ed it , p res s S EL ECT. The n pre ss or unti l ED IT  ash es. 3. Pr ess S EL EC T . The[...]

  • Page 16

    www.vtechphones.com 16 BASIC OPERATION Your phone can sto re 10 (in clu ding the nine speed dial en trie s) num bers with na mes (u p to 15 cha ract ers for the name and 24 digits for the number) in each handset. When memo ry is full the scr een displa ys MEMORY FULL , an error tone sou nds, and you will not be able to sto re a n ew n umb er u nti [...]

  • Page 17

    www.vtechphones.com 17 Basic Operation BASIC OPERATION Edit a Number/Name in the Directory 1 . Pres s (DI R). T he sc reen d isp lays D IR ECT ORY . 2. Pres s o r to s crol l alp habet ic ally t hrou gh th e entr ies st ored i n the d irec tor y. - OR - Press t he di al pad key for t he r st let ter of t he ent r y you want to e dit . 3. Wh en t[...]

  • Page 18

    www.vtechphones.com 18 BASIC OPERATION Dial a Number from the Directory 1 . Pres s (DI R). T he sc reen d isp lays D IR ECT ORY . 2. Pres s o r to s crol l alp habet ic ally t hrou gh ent rie s store d in dir ec tor y . - OR - Press t he di al pad key for t he r st let ter of t he ent r y you want to d ial. 3. Wh en the n umb er you want to d ia[...]

  • Page 19

    www.vtechphones.com 19 Basic Operation BASIC OPERATION Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use t[...]

  • Page 20

    www.vtechphones.com 20 BASIC OPERATION About Call History (Caller ID) Your phone can store up to 30 calls in its caller ID memory. The most recent call will have the highest number. When the memory is full, the oldest call will be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following [...]

  • Page 21

    www.vtechphones.com 21 Basic Operation BASIC OPERATION Dial a Displayed Number 1 . Lo cate th e rec ord i n cal l histo r y that yo u want to di al. 2. If you w ish to c han ge how t he num ber i s dial ed, pr ess # . The scr een di spl a ys alt e rna t e d ia lin g s equ enc es a vai lab le f o r th is call . 3. Pres s SE LEC T . Pre ss or until D[...]

  • Page 22

    www.vtechphones.com 22 BASIC OPERATION Answering System Operation At The Base Audible Indicators Your phone system gives you voice prompts for feature operations and voice conrmations when you press a button or complete an operation. Setting the Clock If y ou d o n ot s ubsc rib e to cal ler ID serv ice (fe e re qui red) , or si mply wis h t o s[...]

  • Page 23

    www.vtechphones.com 23 Basic Operation BASIC OPERATION righ t n ow. Please lea ve your n ame, nu mber and a messag e af ter the ton e.” The an noun ce only pre- rec orde d a nno unce men t s ays: “He llo , I ’m u nab le to a nsw er y our ca ll r igh t n ow. Ple ase cal l agai n. Than k y ou. ” • By settin g anno unc e only to on or off, y[...]

  • Page 24

    www.vtechphones.com 24 BASIC OPERATION 1 . Pres s ME NU u ntil you h ear “ Re cor d outg oin g mes sa ge . ” 2. Pres s RE C/ M EM O. Af ter you he ar “ Now re co rdi ng” fol lowed by a b eep, s peak tow ard th e bas e to rec ord a n anno unc eme nt up to 9 0 sec on ds lo ng. 3. Pres s PL A Y /ST OP . The sys tem plays b ack you r rec ord ed[...]

  • Page 25

    www.vtechphones.com 25 Basic Operation BASIC OPERATION System Announce s: Description/Directions “ Set security code ” 19* Use CHANGE to choose the remote access code you will use to access features and functions of the answering system from a touch tone phone. You can select any 2-digit code, from 10 to 99. “ Set audible message alert ” Of[...]

  • Page 26

    www.vtechphones.com 26 BASIC OPERATION Answering System Operation At The Base The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). A message or memo can be up to four minutes long. The message window will ash to alert you[...]

  • Page 27

    www.vtechphones.com 27 Basic Operation BASIC OPERATION Press to repeat a message; hold to slow down playback. Play Messages Press to play mess ages. Press again to stop playback. Press to skip to the next message; hold to speed up playback. Delete Messages • To delete a message, pres s DELE TE whil e the mess age is pla yin g. • Pre ss and ho l[...]

  • Page 28

    www.vtechphones.com 28 BASIC OPERATION Call Screening/Intercept 1 . Ma ke sur e t he answer ing syste m i s o n, and set th e m ess age play back vol ume co ntro l a bove level 1 s o you can h ear th e cal ler ’ s mes sag e. 2. If you d ec ide t o take th e cal l, pres s T ALK on th e hand set . 3. If you p ic k up an ex tens ion ph one d urin g [...]

  • Page 29

    www.vtechphones.com 29 Basic Operation BASIC OPERATION Window Display: When: 0 No messages in the mailbox. 1–99 Total number of messages in the mailboxes, or message number during message playback. 0-99 <-->F Memory is full, or total number of messages is 99. 1 to 99 (counting) Duration of announcement or memo in seconds. (Maximum length of[...]

  • Page 30

    www.vtechphones.com 30 BASIC OPERATION Re mot e Acce ss Y o u can a cc ess ma ny feature s of thi s system r emote ly fro m a touc h ton e phon e. 1 . Di al your tel eph one nu mber. 2. Wh en th e system an swers , enter your r emote a cc ess c od e (pres et to 1 9). The system bee ps on ce an d then a nnou nc es the n umb er of new me ss ages. 3. [...]

  • Page 31

    www.vtechphones.com 31 Basic Operation BASIC OPERATION Function: Command: Save messages Hang up. Delete a message Press #9 while message is playing. Review announcement Press #7 ; system plays announcement, then beeps. Record announcement Press *7 ; after beep, record announcement, press #5 to stop. System plays back announcement. Record memo Press[...]

  • Page 32

    www.vtechphones.com 32 BASIC OPERATION Battery Care and Maintenance After your battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) up to 4 hours While not in use (standby*) up to 4 days * Ha ndset is off t he ba se un it o r cha rger but not i n use . • The bat tery nee ds char ging [...]

  • Page 33

    www.vtechphones.com 33 Additional Information ADDITIONAL INFO Troubleshooting If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after trying these sugges tions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunicatio ns Canada Ltd. at 1-800-267-737[...]

  • Page 34

    www.vtechphones.com 34 ADDITIONAL INFO Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd the base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you[...]

  • Page 35

    www.vtechphones.com 35 Additional Information ADDITIONAL INFO Problem Suggestion CAN’T CONNECT displays on my handset. • Only one handset of your phone system can be in use (off hook) at a time For example, if HS1 is on a call and HS2 presses TALK, CAN’T CONNECT will display Be sure only one handset is in use at a time. • Move the handset c[...]

  • Page 36

    www.vtechphones.com 36 ADDITIONAL INFO Problem Suggestion I ge t n o is e , st a t ic , o r weak signal even when I’m near the base. • Pr ess the CH AN butt on whil e o n a cal l u ntil th e in ter fere nce has be en elim ina ted. • Other elect roni c prod uct s can cau se int erf eren ce wit h your cordl ess phone . Try ins tal ling your pho[...]

  • Page 37

    www.vtechphones.com 37 Additional Information ADDITIONAL INFO Problem Suggestion I hear other calls while using my phone • Disconnect your base unit from the telephone jack, and plug in a regular telephon e. If you still hear other calls, the problem is probably in your wiring or local service . Call your local tele pho ne c omp any. My h an d se[...]

  • Page 38

    www.vtechphones.com 38 ADDITIONAL INFO Problem Suggestion My calls fade or cut in and out while I’m using my handset. • Pr ess the CH AN butt on whil e o n a cal l u ntil th e in ter fere nce has be en elim ina ted. • Other elect roni c prod uct s can cau se int erf eren ce wit h your cordl ess phone . Try ins tal ling your phon e as far away[...]

  • Page 39

    www.vtechphones.com 39 Additional Information ADDITIONAL INFO Problem Suggestion C L is flashing in the base message display window. • You need to set the day and time. Refer to the section(s) on setting the clock in this user ’s manu al. Common cure for electronic equipment. If the unit does not seem to be responding normally, then try putting[...]

  • Page 40

    www.vtechphones.com 40 ADDITIONAL INFO Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damag[...]

  • Page 41

    www.vtechphones.com 41 Additional Information ADDITIONAL INFO Limited Warranty 6. Pro du ct pu rch ase d, use d, se rv ic ed, or s hip ped f or re pair f rom ou tsi de t he Uni ted S tate s of Am eric a or Ca nad a, or u sed fo r com mer cia l or in stit uti ona l pur pos es (in clu din g but n ot lim ited t o Prod uc ts us ed for r ent al pur po s[...]

  • Page 42

    www.vtechphones.com 42 ADDITIONAL INFO Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplu[...]

  • Page 43

    www.vtechphones.com 43 Additional Information ADDITIONAL INFO FCC, ACTA and IC Regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harm[...]

  • Page 44

    www.vtechphones.com 44 ADDITIONAL INFO FCC, ACTA and IC Regulations * Remain on the line and briey explain the reason for the call before hanging up. * Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subjec[...]

  • Page 45

    www.vtechphones.com 45 Additional Information ADDITIONAL INFO Enhanced 2.4GHz technology–your phone operates on a dual band transmission that combines the best of 2.4GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 2410.2–[...]

  • Page 46

    www.vtechphones.com 46 INDEX A About Announcements 22 About Call History (Caller ID) 20 Answering System Operation At The Base 22 Answering System–Remote Access Commands 30 Audible Indicators 22 B Base Operation 10 Batteries 32 Battery Care and Maintenance 22 Before You Begin 3 C Caller ID Operation 19 Charge the Handset Battery 7 Charge the Hand[...]

  • Page 47

    www.vtechphones.com O Operating Range 11 P Parts Checklist 3 R Reassign Locations in Speed Dial 15 Record a Memo 28 Record Your Announcement 24 Remote access Commands 30 Remote access 30 Replacing the Handset Battery 32 Review Call History 20 S Set Handset Date and Time 7 Set Language mode 7 Set the Dial Mode 7 Setting the Clock 22 Setting Up Your [...]

  • Page 48

    VTECH TELECOMMUNICATIONS LTD. A memb er of THE V TECH GROUP OF CO MP ANIES. Distributed in the U.S.A. by VT ech Communications, Inc. Beaverton, Oregon Distributed in Canada by VT ech T elecommunications Canada Ltd. , Richmond, B.C. Copyr ight © 20 07 for V TECH TELE COMM UNICA TION S L TD. Printed in C hina. 91-000442-070-000[...]

  • Page 49

    U s e r ’ s M a n u a l www.vtechphones.com Models : t23 50/2350 - 0 1 / t23 53[...]