VTech QW2432 manual

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Table of contents for the manual

  • Page 1

    1 0 When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do[...]

  • Page 2

    2 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following[...]

  • Page 3

    3 2 The QW2432 is an advanced cordless telephone that operates in the 2.4GHz frequency range. Your QW2432 is capable of supporting up to a maximum of 4 Handsets. Using additional Handsets, up to three people can be conferenced on a call (2 Handsets and the Base Speakerphone), or two extensions can be conferenced on a call, while two other extension[...]

  • Page 4

    4 Parts Check List 5. Battery Pack 6. Wall Mounting Bracket 7. Belt Clip 8. Owner's Manual 1. Base Unit 2. Handset 3. AC Power Adapter 4. Telephone Cord OWNER’S MANU AL QW2432[...]

  • Page 5

    5 4 The Handset Layout 1. Antenna 2. Message Waiting Indicator 3. Earpiece 4. Headset Jack (2.5mm) 5. Scroll Keys 6. On (Flash) 7. Dialing Key (0-9) 8. Handsfree Speakerphone 9. LCD Display 10. Select 11. Off (Clear) 12. Battery Compartment 13. Intercom 14. Services Key 15. Microphone 1 3 4 5 6 7 8 9 10 11 15 12 2 13 14[...]

  • Page 6

    6 The Base Unit Layout Phone Cord Jack AC P ow er Jac k Messages K ey Dialing K eys (0-9) Speakerphone Ke y Message W aiting Indicator In Use Indicator Power Indicator Charge Indicator Mute Key Hold K ey Flash K ey Redial K ey 3-W ay Calling Key Cancel Call Waiting K e y V olume K e ys Charging Contacts Page/Intercom Key QW2432[...]

  • Page 7

    7 6 Setup Plug the AC power adapter into an electrical outlet, and the DC connector into the back of the base unit. Connecting to phone line Plug one end of the telephone line cord into the jack on the back of the base unit. Plug the other end of this cord into the wall jack. Checking for dial tone After the battery is charged press ON on the Hands[...]

  • Page 8

    8 Follow the steps below: 1. Remove the battery cover by pressing on the indent and sliding downward. 2. Place the new battery pack in the handset with the metal contacts aligned with the charge contacts in the battery compartment. 3. Replace the battery cover by sliding it upwards. 4. If the new battery pack is not already charged, place the hands[...]

  • Page 9

    9 8 Spare Battery Charger/Power Backup Function The QW2432 can use a the spare battery in the Base Unit to provide operational backup in the event of a power failure. With a fully charged battery pack in the spare battery charger, you will still be able to place and receive calls from the Handset for up to 5 hours. The spare battery pack can also b[...]

  • Page 10

    10 Getting Star ted Charging Of Handset Battery Pack The Handset of your QW2432 cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base Unit. You should charge the battery pack for 12 hours when you first receive your phone. You'll know the battery pack needs charging when: •[...]

  • Page 11

    11 10 Wall Mounting Getting Star ted 1 2 3 The Wall Mount bracket is designed for use on standard Wall Mount plates only. 1. Line up the tabs on the wall mount adapter with the holes on the back of the base unit. Snap the wall mount bracket firmly in place. 2. Plug the AC adapter into an electrical outlet, and the DC connector to the back of the ba[...]

  • Page 12

    12 Registration and Operation of the QW2422 Accessory Handset Your QW2432 system can operate up to 4 Handsets. The accessory Handset consists of the following: Setup of the QW2422 Accessory Handset 1. Plug the AC power adapter into an electrical outlet. 2. Remove the Handset battery cover by pressing on the indent and sliding downward. 3. Place the[...]

  • Page 13

    13 12 Enter Base ID Code 1. After charging the Handset, remove it from its Charge Cradle, the screen will display: 2. Press NEW , then enter the 15 digit Base Unit ID code, located on the underside of the Base Unit. 3. Press OK . The Handset will display: PLEASE WAIT!! 4. Wait approximately 15 seconds. The Handset will display: FOUND BASE V14 If th[...]

  • Page 14

    14 Handset Icons Icon Description Line In Use indicator On steady with no number next to it when a parallel set is in use. On steady with one or more numbers next to it, indicating which extensions are using the line. For example, 12 indicates that Handset 1 and Handset 2 are on an outside call. Intercom indicator On steady with the extension numbe[...]

  • Page 15

    15 14 Handset LEDs LED Message Waiting Base LEDS LED Message Waiting Power Line In Use Charging Mute Speakerphone Description • Flashes to indicate that you have new messages in your voicemail. Service must be subscribed to through your local telephone company. Description • Flashes to indicate that you have new messages in your voicemail. Serv[...]

  • Page 16

    16 The QW2432 has an advanced design that uses a menu structure and soft keys to access all of the built-in features. Example of the idle mode display: Soft Menu Functions RDL (Redial) Press RDL to display the last 5 telephone numbers dialed. The number on top line is the most recent number dialed. • Use the scroll keys to select the desired numb[...]

  • Page 17

    17 16 From the idle (OFF) mode, press MENU , use the scroll keys to select CALLS LOG , then press OK . The Caller ID information of the most recently received call will be displayed. To scroll to other records, use the scroll keys. To dial the number displayed, you can simply press the ON or HANDSFREE key. You can also press the CID key to access t[...]

  • Page 18

    18 Handset Settings F rom the Handset Settings menu y ou can select the f ollowing options to modify: • RINGER VOLUME Select this option to adjust the ringer volume. Use the scroll keys to adjust the volume up or down. A Handset will display a graphic indicator of the selected volume setting. Press OK to confirm your selection and return to the H[...]

  • Page 19

    19 18 Range Extender * Use this option to register a Handset to the QW2432 Base. You can register a total of four Handsets to the QW2432 Base. This process is activated automatically whenever a new handset is powered up in range of the QW2432 Base. You will be prompted to enter the 15-digit Base ID code printed on the underside of the base unit. Af[...]

  • Page 20

    20 The QW2432 can store up to 50 names/numbers in memory. Each memory location can hold up to 32 digits and up to 16 characters for the name. When prompted to ENTER NAME , use the digit keys to 'spell' the name. Each press of a particular key causes characters to be displayed in the following order: MEM (Memory) Basic Operation Number Key[...]

  • Page 21

    21 20 To Store a Number/Name: • Starting from the idle screen, enter the number you want to store in memory. • Be sure to include long distance codes and pauses (using the PAUSE softkey) if necessary. Press the MEM softkey. • You will then be prompted to ENTER NAME Use the digit keys to 'spell' the name. If you make a mistake, press[...]

  • Page 22

    22 Basic Operation To Search For and Dial a Number/ Name: • Starting from the idle screen, press the MEM softkey to review memory contents. • Using the softkeys scroll through the memory contents in alphabetical order. • Or, you can press the FIND softkey, enter the first few chararcters of the name and then press FIND to search. If you make [...]

  • Page 23

    23 22 • Press the DEL softkey. The Handset will display: • To delete the displayed records, press THIS . To delete all records, press ALL . • To confirm the deletion of ALL records, press YES . To exit without deleting press NO . To Edit a Name or a Number • Using the steps from 1 to 3 in To Search For and Dial a Number/ Name , locate the e[...]

  • Page 24

    24 The QW2432 Base unit has several settings that can be adjusted according to your preference and system requirements. Select Base Ringer Melody: • The phone must be off. • Press the star key three times ( ). The Base will emit a happy tone and the Power and Line In Use LEDs will flash rapidly. • Press the 1,2,3,4,5 , or 6 keys to select the[...]

  • Page 25

    25 24 Handset and Base Operation Making Calls From the Handset • Press ON (or, HANDSFREE to use the Handset Speakerphone feature).Dial the phone number. -OR- • Dial the phone number first; then press ON (or HANDSFREE ). • Press OFF to end your call. Answering Calls From the Handset • Press any key except OFF and the softkey. • Press OFF t[...]

  • Page 26

    26 l Handset and Base Operation Mute Function During an active call pressing either the MUTE soft key on the Handset or the MUTE key on the Base (when in speakerphone mode), will disable the microphone. Press MUTE key again to return to normal 2-way conversation. Hold Function From the Handset : • Press the HOLD soft key to place a call on hold. [...]

  • Page 27

    27 26 From Base to a particular Handset : • Press the Base PAGE/INTERCOM key, then press the number of the Handset you want to call (e.g. INTERCOM 2 ). • Handset 2 can then answer the intercom call by pressing INTERCOM key. • To end an intercom call press OFF on the Handset or PAGE/INTERCOM on the Base. From Handset to Base : • Press the IN[...]

  • Page 28

    28 Handset and Base Operation Handsfree Speakerphone Operation Your QW2432 handset has a built-in handsfree speakerphone. This feature allows you to stand the Handset upright on a table or desktop and have handsfree conversations. For more information, refer to MAKING CALLS in HANDSET AND BASE OPERATION. Base Speakerphone Operation The Base of your[...]

  • Page 29

    29 28 Handset and Base Operation Message Waiting Indication The QW2432 is compatible with optional voicemail service provided by some local telephone companies. If you subscribe to this service, and you have new, unplayed messages in your voicemail, a Visual Message Waiting Indicator (VMWI) signal is transmitted by your local telephone company. The[...]

  • Page 30

    30 Announced Transfer: You can perform an announced transfer (call and advise another extension) of an active call by doing the following steps: • Handset or Base must be on an active call. • Place the active call on HOLD . • Press the INTERCOM key followed by the number of the Handset ( 1,2,3,4 ) or Base ( 0 ) that you wish to transfer the c[...]

  • Page 31

    31 30 Network Service Features Additional Inf ormation CANCEL CALL WAITING will deactivate Call Waiting before placing an important call. Press this key before dialing. During that call, there will be no interruption from Call Waiting. After you hang up, Call Waiting will be reactivated for your next call. 3-WAY CALLING allows you to talk with 2 se[...]

  • Page 32

    32 Headset Operation NOTE : Whenever a compatible Headset is connected to the cordless Handset, the microphone on the Handset will be muted. This is done to limit the effect of background noise. Belt Clip The Handset is also equipped with a detachable belt clip. Align the pins on the inside edge of the clip with the notches on the sides of the Hand[...]

  • Page 33

    33 32 Taking Care Of Your Telephone Your QW2432 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not [...]

  • Page 34

    34 In Case Of Difficulty If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call the Customer Service at 800-651-6791. The Phone Doesn't Work At All • Make sure the Power Cord is plugged in. • Make sure the telephone line cord is plugged [...]

  • Page 35

    35 34 You Hear Other Calls While Using Your Phone • Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. You Hear Noise In The Handset, And None Of The Keys Or Buttons Work • Make sure the pow[...]

  • Page 36

    36 WHAT DOES OUR WARRANTY COVERS? • Any defect in material or workmanship. FOR HOW LONG AFTER THE ORIGINAL PURCHASE? • To the original purchaser only - ONE YEAR. WHAT WILL WE DO? • At our option, repair or replace your unit. WARRANTY RETURNS? • In the Qwest region, call Customer Service for Return Authorization at: 800-651-6791 • Properly[...]

  • Page 37

    37 36 Additional Inf ormation FCC Regulations This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) t[...]

  • Page 38

    38 Additional Inf ormation FCC Part 68 The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJ11C, RJ11W or RJ14). Your telephone company may discontinue your service if your equipment causes harm to the telephone network. They will notify you in advance of disconnectio[...]

  • Page 39

    39 38 Technical Specifications Additional Inf ormation FREQUENCY CONTROL Crystal controlled PLL synthesizer TRANSMIT FREQUENCY 2401.056 - 2482.272 MHz RECEIVE FREQUENCY 2401.056 - 2482.272 MHz CHANNELS 95 Channels NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC. Actual operating range may vary according to environmental conditions at the time [...]

  • Page 40

    1 . Important Safety Instructions 3. Introduction 4. Parts Check List 5. The Handset Layout 6. The Base Unit Layout 7. Getting Started 7. Setup 8. Installation of Battery Pack in Handset 9. Spare Battery Charger/Power Backup Function 10. Charging Of Handset Battery Pack 11. Wall Mounting 12. Registration and Operation 14. Basic Operation 14. Handse[...]

  • Page 41

    91-5366-10-00 ISSUE 0[...]