VTech LS6476-4 manual

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Table of contents for the manual

  • Page 1

    U s e r ’s m a n u a l w w w . v t e c h p h o n e s . c o m Models: LS6475-2/LS6475-3/ LS6476-4[...]

  • Page 2

    Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 83 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and opera[...]

  • Page 3

    i Table of contents Getting started ................................. 1 Parts checklist ................................... 1 Telephone installation........................ 2 Handset battery installation ............... 3 Handset battery charging .................. 4 Headset charging .............................. 5 Earbud installation ............[...]

  • Page 4

    ii Delete a directory entry ................... 44 Assign a directory entry to a speed dial location ....................... 45 Dial a speed dial entry ..................... 45 Reassign a speed dial number ........ 46 Delete a speed dial entry ................. 46 Caller ID .......................................... 47 About caller ID .............[...]

  • Page 5

    1 Parts checklist Yo ur t ele ph on e pa cka ge c on tai ns t he f oll ow in g ite ms . Sa ve yo ur s al es re ce ip t and or ig in al pa ck ag in g i n ca se it i s ne ce ssa ry t o shi p yo ur t ele ph on e for w ar ra nt y s er vi ce . Getting started Quick start guide The headset battery is not replaceable. To purchase replacement batteries or [...]

  • Page 6

    Getting started 2 Telephone installation Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the t[...]

  • Page 7

    Getting started 3 Handset battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. Align the cover flat against the battery [...]

  • Page 8

    Getting started 4 Handset battery charging Once y ou have i nstalled the batte ry, the s creen in dicates t he batter y status (see the ta ble below ). If nec essary, p lace the handset i n the te lephone b ase or ch arger to cha rge the b attery. F or best p erformanc e, keep the hands et in the telephon e base o r charger when not in use. The bat[...]

  • Page 9

    Getting started 5 Headset charging After installing the telephone base, charge the headset as shown below. The headset is fully charged after three hours of continuous charging. If the light does not turn on while charging, you need to charge the headset without interruption for at least 15 minutes to give the headset enough charge to use for a sho[...]

  • Page 10

    Getting started 6 Earbud installation There are four earbuds provided and one of them has already been attached to the headset. To remove the earbud from the headset earpiece: Hold both sides of the earbud and then pull the earbud until it separates from the earpiece. To attach the earbud to the headset earpiece: Choose an appropriate earbud. Press[...]

  • Page 11

    Getting started 7 Ear hook installation There are three ear hooks provided and one of them has been attached to the headset. To wear the headset on your right ear: Hold the headset with one hand. Lift the ear hook upward. 1. Twist the ear hook 180 degrees clockwise. 2. Push the ear hook downward. 3. Hook the headset on your right ear. Adjust the an[...]

  • Page 12

    Getting started 8 Ear hook installation To remove the ear hook from the headset: Hold the headset with one hand and the ear hook with your other hand. Pull the end of the ear hook up until it separates from the rotating clip on the headset. 1. 2.[...]

  • Page 13

    Getting started 9 Ear hook installation To attach the ear hook to the headset: Remove any head set attac hment (ea rbud excl uded) con nected t o the hea dset. Choose an appropriate ear hook. Insert the ear hook [A] into the rotating clip [B] on the headset until it clicks into place. 1. 2. 3. Hook the headset on your right ear. Adjust the angle of[...]

  • Page 14

    Getting started 10 Head band installation To attach the head band to the headset: Remove any headset attachment (earbud excluded) currently connected to the headset. To wear the headset on your right ear, insert the end [A] of the head band into the rotating clip [B] on the headset until it clicks into place. 1. 2. To wear on your left ear, hold th[...]

  • Page 15

    Getting started 11 Head band installation To remove the head band from the headset: Hold the headset with one hand and the head band with your other hand. Pull the end of the head band until it separates from the rotating clip on the headset. 1. 2.[...]

  • Page 16

    12 Handset layout Getting started CHARGE light On when the handset is charging in the telephone base or charger (page 3). / /VOLUME (directory/volume) Press to enter the directory when the telephone is not in use (page 43). While in a menu, press to scroll up. During a call or message playback, press to increase the listening volume (page 25 or pag[...]

  • Page 17

    13 Handset layout CID/ /VOLUME (caller ID/volume) Press to review the caller ID log when the telephone is not in use (page 49). While in a menu, press to scroll down. Du rin g a c al l o r mes sa ge pl ayb ac k, pr ess t o d ec rea se th e l is ten in g v ol ume ( pag e 25 or pa ge 60 ). When entering numbers or names in the directory, press to mov[...]

  • Page 18

    Getting started 14 PUSH TO TALK (PTT) Press to begin a broadcast to one or multiple handsets (page 37 or page 38). Press and hold to broadcast to a group of handsets when the handset is not in use (page 38). PUSH TO T ALK Handset layout[...]

  • Page 19

    Getting started 15 Telephone base layout X/DELETE Press to delete the message currently playing (page 59). When the telephone is not in use, press twice to delete all old messages (page 61). Message window Shows the number of messages and other answering system information (page 62). IN USE light Flashes when there is an incoming call, another tele[...]

  • Page 20

    Getting started 16 (on/off) Press and hold two seconds to power on or off. Press to answer, end or join a call (pages 25 and 31). On in red when charging in the telephone base. On in blue when fully charged in the telephone base. Flashes once every 10 seconds in blue when in idle mode. Flashes once every 10 seconds in red when in low battery mode. [...]

  • Page 21

    17 17 Using the menu In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, announce caller ID, voicemail indicators, handset name, key tone, CID time synchronization, home area code and dial mode. Go to Answering system settings start[...]

  • Page 22

    18 18 Ringer volume (telephone base) Pr ess /V OL or /V OL on t he si de of th e tel ep hon e bas e to ad ju st th e r in ger vo lum e wh en th e t el eph on e i s no t i n use . Whe n yo u s et th e b as e r in ger v ol ume t o of f, th e mes sa ge wi ndo w dis pl ays 0 an d the s yst em a nno un ces , “ Ba se ri ng er is of f. ” When the tele[...]

  • Page 23

    19 Telephone settings 19 Ringer tone You can choose from different ringer tones for each handset. Press MENU/ SELECT when the handset is not in use. Pr e ss o r to hi gh li g ht > Ri ng e rs , th en pr es s ME NU /S EL E CT . Press or to highlight >Ringer tone , then press MENU /SELECT . Press or to sample each ringer tone. Press MENU /SELECT[...]

  • Page 24

    20 20 Telephone settings LCD language You can select a language (English, French or Spanish) to be used in all screen displays. Press MENU/ SELECT when the handset is not in use. Press or to highlight >Settings , then press MENU /SELECT . Press MENU /SELECT to select >LCD language . Press or to highlight English , Français or Español . Pres[...]

  • Page 25

    21 Telephone settings 21 Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to[...]

  • Page 26

    22 Telephone settings 22 Rename handset You ca n c hang e t he n ame for ea ch regi ste red han dse t. T he name ca n be up to 11 cha rac ters . Press MENU/ SELECT when the handset is not in use. Press or to highlight >Settings , then press MENU /SELECT . Press or to highlight >Rename handset , then press MENU /SELECT . Use the dialing keys t[...]

  • Page 27

    23 Telephone settings 23 CID time synchronization This feature allows the time and date to be set by incoming caller ID information. The default setting is On . Press MENU/ SELECT when the handset is not in use. Press or to highlight >Settings , then press MENU /SELECT . Press or to highlight >CID time sync , then press MENU /SELECT . Press o[...]

  • Page 28

    24 Telephone settings Dial mode The dial mod e is pres et to ton e di aling . If you have puls e (r otary ) se rvic e, yo u mu st cha nge t he d ial m ode to pu lse dial ing b efor e usi ng t he te leph one t o ma ke ca lls. Press MENU/ SELECT when the handset is not in use. Press or to highlight >Settings , then press MENU /SELECT . Press or to[...]

  • Page 29

    25 Telephone operation Make a call Press /FLASH or /SPEAKER on the handset. When you hear a dial tone, dial the number. Pr e ss o n t he h ea d se t to jo in t he ca ll . H an g up t h e ha nd s et a t an y t im e t o le av e t he c al l a nd t he he ad se t c on ti nu e s th e ca l l. Predial a call Dial the number on the handset. Press /FLASH or [...]

  • Page 30

    Telephone operation 26 Mute The mute function allows you to hear the other party but the other party cannot hear you. On a handset: During a call, press MUTE/ DELETE . The handset displays Muted for a few seconds and MUTE displays until the mute function is turned off. Press MUTE/ DELETE again to resume the conversation. The handset screen temporar[...]

  • Page 31

    Telephone operation 27 Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call, press on the handset. Use the dialing keys to enter the number yo[...]

  • Page 32

    Telephone operation 28 Call waiting If you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are on another call. Press /FLASH on the handset or press and hold MUTE /FLASH for two seconds on the headset to put your current call on hold and take the new call. Press[...]

  • Page 33

    Telephone operation 29 Review and dial a redial entry Press REDIAL/ PAUSE to enter the redial list. Pre ss or , o r RE DIAL / PAUSE rep eated ly t o bro wse. Whe n the des ired entr y dis play s, press / FLASH or /SPEAKER to dial. -OR- Press / FLASH or /SPEAKER . Press REDIAL/ PAUSE. Press or , or REDIAL/ PAUSE repeatedly to browse. When t he desir[...]

  • Page 34

    Telephone operation 30 Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. To access a [...]

  • Page 35

    31 Join a call in progress You can use four system handsets on an outside call at a time. You can buy additional expansion handsets ( LS6405 ) and an additional cordless headset ( IS6100 ) for the telephone base. You can register up to 12 handsets to the telephone base. You can register a maximum of two cordless headsets to the telephone base. The [...]

  • Page 36

    32 Multiple handset use Intercom Use the intercom feature for conversations between two handsets, or a handset and a headset. When the handset is not in use, press MENU/ SELECT . Press or to highlight >Intercom , then press MENU /SELECT . -OR- Press / FLASH or /SPEAKER , then press MENU/ SELECT . Press or to highlight >Intercom , then press M[...]

  • Page 37

    33 Multiple handset use To e nd th e in te rc om ca ll : Press OFF/ CANCEL or place the handset in the telephone base or charger. Both handsets display Intercom ended . Pr es s or place the headset in the telephone base. The originating handset displays In te rc om en de d . You cannot use a cordless headset to make intercom calls but you can use i[...]

  • Page 38

    34 Multiple handset use Announced transfer Use the inte rcom feat ure t o tr ansf er an out side call to a noth er s ystem han dset or heads et . When the handset is on a call, press MENU/ SELECT. Pr es s or to s cr ol l t o >I nt erc om , th en pr es s ME NU/ SE LEC T. Th e ou tsi de c al l i s pu t on ho ld a ut om ati ca ll y. If you have one[...]

  • Page 39

    35 Multiple handset use Blind transfer Us e t hi s fea tu re to tr an sfe r an ou tsi de ca ll t o o th er sy ste m han ds ets w ith ou t n ot ify in g th em. T hi s f ea tur e is no t a va ila bl e i f onl y on e h an dse t is av ail ab le or re gi ste re d. When the handset is on a call, press MENU/ SELECT. Press MENU/ SELECT to choose >Transf[...]

  • Page 40

    36 Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset to the speakerphone of one or mutiple handsets. Press and hold PUSH TO TALK to begin two-way communication. If only one handset is available or registered, the handset screen shows PTT requires two handsets when you press PUSH TO TALK . Only one handset [...]

  • Page 41

    37 Multiple handset use PTT to a single handset You have two ways to begin a PTT call: If you have two handsets, press and hold PUSH TO TALK when the handset is not in use. If y ou ha ve t hr ee or m or e han ds et s, p res s PU SH TO T AL K wh en th e ha nds et is n ot in u se . Th en us e th e d ia li ng k eys t o en ter a h an dse t nu mb er ( 1[...]

  • Page 42

    38 Multiple handset use PTT to multiple handsets When there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first four registered handsets [...]

  • Page 43

    39 Multiple handset use Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. When your handset receives a PTT call, the handset beeps and the screen displays Press and hold [PTT] to talk . When the other party is speaking, your speakerphone light is on, and your handset displays PTT From HS X T[...]

  • Page 44

    40 Multiple handset use End a PTT call For a one-to-one PTT call, both the originating and destination handsets can end the PTT call. For a PTT call to multiple handsets, the originating handset can end the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all handsets hang up. To end or leave a PTT call[...]

  • Page 45

    41 About the directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 alphanumeric characters for each name. Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset are reflected on all handsets. When you access the directory with no records, the screen d[...]

  • Page 46

    42 Directory Add a directory entry Use the following steps to store an entry in the directory. Enter the number when the handset is not in use and press MENU/ SELECT . The screen displays EDIT NUMBER . -OR- Press MENU/ SELECT when the handset is not in use. Press or to highlight >Directory , then press MENU /SELECT . Press or to highlight >Ad[...]

  • Page 47

    43 Directory Search the directory Entries are sorted alphabetically. Press / when the handset is not in use. -OR- Press MENU/ SELECT when the handset is not in use. Press or to highlight >Directory , then press MENU /SELECT . Press MENU /SELECT again to select >Review . Press or to browse. Alphabetical search Press / when the handset is not i[...]

  • Page 48

    44 Directory Edit a directory entry Search for the desired entry in the directory (see Search the directory or Alphabetical search on page 43). Press MENU/ SELECT . The screen displays EDIT NUMBER . Use the dialing keys to edit the number. Press MUTE /DELETE to backspace and delete a digit. Press and hold MUTE /DELETE to delete all digits. Press or[...]

  • Page 49

    45 Directory Assign a directory entry to a speed dial location You can store up to 10 directory entries in the speed dial directory. The speed dial entries are shared by all handsets. Press and hold an empty speed dial key ( 0 - 9 ). -OR- Press MENU/ SELECT when the handset is not in use. Press or to scroll to >Directory and then press MENU /SEL[...]

  • Page 50

    46 Directory Reassign a speed dial number Press MENU/ SELECT when the handset is not in use. Press or to scroll to >Directory and then press MENU /SELECT . Press or to scroll to >Speed dial , then press MENU /SELECT . Press or to select a desired speed dial location, then press MENU /SELECT . Press MENU /SELECT to choose >Change SD . Press[...]

  • Page 51

    47 About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and[...]

  • Page 52

    Caller ID 48 Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The call er I D log sto res u p to 50 entri es. Each entr y has up to 24 dig its for t he pho[...]

  • Page 53

    Caller ID 49 Missed call indicator When there are calls that have not been reviewed in the caller ID log, the handset displays XX Missed calls . When you have reviewed all the missed calls, the missed call indicator no longer displays. Each time you review a caller ID log entry marked NEW , the number of missed calls decreases by one. If you do not[...]

  • Page 54

    Caller ID 50 Dial a caller ID log entry Se arc h fo r t he de si red c all er ID e ntr y (se e Rev ie w the c all er ID l og on pa ge 49 ). When the desired entry displays, press / FLASH or /SPEAKER to dial. Save a caller ID log entry to the directory Se arc h fo r t he de si red c all er ID e ntr y (se e Rev ie w the c all er ID l og on pa ge 49 )[...]

  • Page 55

    Caller ID 51 Delete the caller ID log entries To delete one entry: Se arc h fo r t he de si red c all er ID e ntr y (se e Rev ie w the c all er ID l og on pa ge 49 ). Press MUTE /DELETE to delete the selected entry. To delete all entries: Press MENU/ SELECT when the handset is not in use. Press or to highlight >Caller ID log , then press MENU /S[...]

  • Page 56

    52 Answering system Us e th e an sw er in g sy st em m en u of a s ys te m ha nd se t to t ur n on o r of f th e an swe ri ng sy st em , se t up t he a nn ou nc em en t me ss ag e, a ct iv at e th e ca ll s cr ee ni ng , or c han ge th e nu mb er o f ri ng s, r em ot e ac ce ss c od e, m es sa ge a le rt t on e an d me ss ag e re co rd in g ti me .[...]

  • Page 57

    53 Answering system settings Play your announcement Press MENU/ SELECT when the handset is not in use. Press or to highlight >Answering sys , then press MENU /SELECT . Press MENU /SELECT to select >Announcemen t. Press MENU /SELECT to select >Play annc . The handset plays the announcement and the screen shows PLAYING ANNC... 5-Stop . Press[...]

  • Page 58

    54 Answering system settings Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset. To turn on or off with the telephone base: Press /ANS ON/OFF to turn the built-in answering system on or off[...]

  • Page 59

    55 Answering system settings Number of rings You can choose from two, three, four, five, six rings or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance[...]

  • Page 60

    56 Answering system settings Message alert tone The telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. Press MENU/ SELECT when the handset is not in use. Press or to highlight >Answering sys , then press MENU /SELECT . Press or to highlight >Ans sys setup , then press M[...]

  • Page 61

    57 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.[...]

  • Page 62

    58 Answering system operation Message capacity The answering system can record and store up to 99 messages. The recording time of each message depends on the message length you set (see Message recording time on page 56). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depen[...]

  • Page 63

    59 Answering system operation Message playback On the telephone base, if you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays all messages (oldest first). On t he ha nd se t, i f y ou h av e b ot h ne w and o ld m ess ag es , yo u c an p la y e it he r ne w o r ol d me ss[...]

  • Page 64

    60 Answering system operation To play messages with a handset: Press MENU/ SELECT when the handset is not in use. Press MENU /SELECT to select >Play messages . If you have either new or old messages, the messages play automatically. If you have both new and old messages: To play new messages, press MENU /SELECT to select >Play new msgs . To p[...]

  • Page 65

    61 Answering system operation Delete all old messages To delete all old messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are deleted and the telephone announces, “All old messages deleted[...]

  • Page 66

    62 Answering system operation Record, play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them in the same way as incoming messages (see Message playback on pages 59-60). To record a memo: Press MENU[...]

  • Page 67

    63 Answering system operation Remote access A two- digit sec urity cod e is requ ired to a ccess th e answeri ng system remotely from a ny touch- tone tele phone. Th e preset code is 1 9 ; see Re mote acce ss code on pag e 55 to c hange it. Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the [...]

  • Page 68

    64 Handset display screen messages Answering sys is ON The an sweri ng sy stem is au tomat icall y tur ned o n whe n you chan ge th e set tings unde r ans werin g sys tem s etup menu. Caller ID log empty There are no caller ID log entries. Calling HANDSET X (for models with three or more handsets) Calling other handset (for models with two handsets[...]

  • Page 69

    Appendix 65 No battery No b atter y is insta lled. Foll ow th e dir ectio ns fo r bat tery inst allat ion o n pag e 3 t o ins tall the b atter y bef ore c hargi ng. No line There is no telephone line connected. No signal, call ended Communication between the handset and telephone base is lost during a call. Not available at this time One handset is[...]

  • Page 70

    Appendix 66 Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call. On when you are registering a handset. Flashes quic[...]

  • Page 71

    Appendix 67 Headset indicators Headset alert tones One beep Headset key tone. One beep every 30 seconds Muted headset microphone alert tone. Two quick beeps Error alert tone. The volume reaches its minimum or maximum setting. Two rapid beeps every 20 seconds Low battery warning. Three rapid beeps The headset is being powered on or off. Three rapid [...]

  • Page 72

    Appendix 68 Handset battery It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to five hours While not in use (standby**) Up to seven days *Operating times [...]

  • Page 73

    Appendix 69 Headset battery It takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking*) Up to nine hours While not in use (standby**) Up to ninety hours *Operating times vary depending on your actual use and the age of the batter[...]

  • Page 74

    Appendix 70 Expand your telephone system The hand set( s) an d he adset pro vided wit h yo ur te leph one s yste m are alr eady reg ister ed. Each hand set i s as sign ed a numb er th at d ispla ys o n th e han dset . Add ition al h andse ts r egist ered to the t elep hone syst em ar e as sign ed in seq uenti al o rder. For inst ance , if the tele [...]

  • Page 75

    Appendix 71 Add and register a headset The telephone system accommodates up to two cordless headsets. You can add a new headset ( IS6100 , purchased separately) to your telephone system. The headset must be registered with the telephone base before use. You may need to charge the headset before registering it to the telephone base. For more details[...]

  • Page 76

    Appendix 72 Deregister handsets/headsets If you want to replace a handset or headset, or reassign the designated handset number of a registered handset, you must deregister all handsets and headsets that are registered to the telephone base. Then register each handset and headset individually. To make deregistration easier, read all of the instruct[...]

  • Page 77

    Appendix 73 Troubleshooting If you have difficulty with your telephone or headset, please try the suggestions below. For customer service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. Make sure the battery is installed and charge[...]

  • Page 78

    Appendix 74 Troubleshooting Low battery shows on screen. Place the handset in the telephone base or charger for recharging. Remove and then install the battery again and use it until fully depleted. Then recharge the handset in the telephone base or charger for up to 10 hours. If the above measures do not correct the problem, replace the battery. T[...]

  • Page 79

    Appendix 75 Troubleshooting My handset beeps and is not performing normally. Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. Move the handset closer to the telephone base. It may be out of range. Reset the telephone base by unpl[...]

  • Page 80

    Appendix 76 I hear other calls when using the cordless handset/headset. Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Call your telephone service provider. The other party cannot hear my voice during a call. Make s[...]

  • Page 81

    Appendix 77 The blue or red light keeps flashing on the headset key. Different flashing patterns of the red and/or blue lights indicate different conditions of headset. See Headset indicators on page 67. The headset does not charge in the telephone base. Make sure the telephone base power adapter is securely plugged into an electrical outlet (page [...]

  • Page 82

    Appendix 78 I cannot hear an y ring tone from the cord less headset when there i s an incoming call. The headset does not have an external ringer. The ring tone can only be heard through the headset earpiece. Make sure the headset ringer volume is not set to the lowest level (page 18). If you have pressed MUTE/ FLASH on the cordless headset when it[...]

  • Page 83

    Appendix 79 My caller ID features are not working properly. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. The caller may not be calling from an area which supports caller ID. Both your and your caller’s telephone service providers must use e[...]

  • Page 84

    Appendix 80 Troubleshooting Out of range OR No pwr at base shows in the handset screen. The handset may be out of range. Move it closer to the telephone base. Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch. Reset your telephone by unplugging the power adapter fro[...]

  • Page 85

    Appendix 81 Troubleshooting The outgoing announcement is not clear. When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset. Make sure there is no background noise when recording. The answering system does not record messages. Make sure the answering system is on (see page 54). When the a[...]

  • Page 86

    Appendix 82 Troubleshooting The answering system does not respond to remote commands. Make sure your remote access code is correct (page 55). Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system. The an[...]

  • Page 87

    Appendix 83 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet b[...]

  • Page 88

    Appendix 84 Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.[...]

  • Page 89

    Appendix 85 About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment [...]

  • Page 90

    Appendix 86 FCC, ACTA and IC regulations FCC Part 15 This equ ipment has been tested and found t o comply wi th the requi rements for a Class B d igital devi ce under Pa rt 15 of th e Federal C ommunication s Commissio n (FCC) rule s. These re quirements a re intended to provi de reasonab le protecti on against h armful inte rference in a residenti[...]

  • Page 91

    Appendix 87 This equ ipment may not be used with Party Lines. If y ou have spec ially wired alarm diali ng equipmen t connecte d to your t elephone li ne, ensure t he connecti on of this e quipment do es not disab le your ala rm equipmen t. If you h ave questio ns about wha t will disa ble alarm eq uipment, co nsult your t elephone se rvice provide[...]

  • Page 92

    Appendix 88 Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following t[...]

  • Page 93

    Appendix 89 How do you get warranty service? To obtain warranty service, please visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 26-77377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a serv[...]

  • Page 94

    Appendix 90 Technical specifications Frequency Control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Headset: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions[...]

  • Page 95

    91 A About cordless telephones 85 Add a directory entry 42 Add a handset 70 Alphabetical search 43 Announced transfer 34 Announcement 52 Answer a call 25 Answer an incoming call during an intercom call 33 Answer an incoming call during a PTT call 40 Answer a PTT call 39 Answering system 52 Answer on/off 54 Assign a directory entry to a speed dial l[...]

  • Page 96

    92 Index J Join a call 31 K Key tone 22 L LCD language 20 Lights 66 , 67 Limited warranty 88–89 M Maintenance 84 Make a call 25 Make an outgoing call during a PTT call 40 Memo 62 Memory match 48 Message alert tone 56 Message capacity 58 Message playback 59 Message recording time 56 Message window displays 62 Missed call indicator 49 Multiple hand[...]

  • Page 97

    VTECH TELECOMMUNICATIONS LTD. A mem ber of TH E V TECH GROUP O F COM P A NIES. Dis tri buted i n the U.S. A. by V T ec h Com muni cati ons , Inc., Beaver ton , Oreg on 970 08 . Dis tri buted i n Canad a by V T ec h T ec hn olo gies C anad a Ltd., Ric hmo nd, B.C. V6W 1 L5. Copy rig ht © 201 1 f or V TECH TELECOM MUNI CA TION S L TD. Printe d in Ch[...]