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VTech ia5877 manual

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Table of contents for the manual

  • Page 1

    U s e r ’ s M a n u a l www.vtechphones.com Mod els: i a587 4/ ia5876/ ia5 877[...]

  • Page 2

    www.vtechphones.com TABLE OF CONTENTS 1 Table of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . 4 Before You Begin . . . . . . . . . . . . . . . . . . . . . 4 Parts Check List: . . . . . . . . . . . . . . . . . . . 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . 5 Choose Location . . . . . . . . . . . . . . . . . . . [...]

  • Page 3

    TABLE OF CONTENTS www.vtechphones.com 2 Answering System Operation - Remote Access . . . . 32 Connect with the Answering System . . . . . . . . .32 Voice Menu . . . . . . . . . . . . . . . . . . . . . . 32 Remote Access Commands . . . . . . . . . . . . .32 Batteries . . . . . . . . . . . . . . . . . . . . . . . . 34 Battery Care and Maintenance . .[...]

  • Page 4

    NEED HELP? This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone. Please take the time to review thoroughly to ensure proper installation and the benet of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and ever[...]

  • Page 5

    www.vtechphones.com 4 Before You Begin GETTING STARTED Enhanced 5.8GHz Technology - Dual band transmission combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. 1. Base Un it 2. Hand set s (3 ) 3. Char ger Pow er A dap tors (2) 4. Char ger s (2 ) 5. Tele pho ne L ine Cor d 6. Desk /Wa[...]

  • Page 6

    www.vtechphones.com 5 GETTING STARTED Getting Started Installation Choose Location For maximum performance of your cordless telephone system: 1 . Ch oo se a ce ntr al lo cat ion f or your b ase u nit . 2. Ins ta ll your b ase u nit a nd ext ens ion h and set s away from ele ct ron ic eq uip men t, su ch a s per so nal c omp uter s, te levi sio n se[...]

  • Page 7

    www.vtechphones.com 6 GETTING STARTED Installation Connect Power and Telephone Line Cords Modular telephone jack Standard electrical outlet Connect the power cord. After charging the battery for at least 16 hou rs, c onn ect the tele pho ne line cord. • Ins tall the b ase u nit a w ay fr om el ec tr on ic equipment such as personal comp uter s, t[...]

  • Page 8

    www.vtechphones.com 7 GETTING STARTED Getting Started Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. See position one below for instructions. Desk/Table Installation To place your base unit on a desk or table, insert the desk/wall bracket as instructed below and sh[...]

  • Page 9

    www.vtechphones.com 8 GETTING STARTED Installation Charge the Handset Battery Plac e the handset in the base or charger . NEEDS CHARG ING will appe ar on the han dset . Charge the bat tery for at lea st 1 6 ho urs the rs t t ime. Set Language Mode • Pres s P ROG, the n p ress ▲ or ▼ until LANG UAG E is dis pla yed. Pre ss S ELE CT. • The[...]

  • Page 10

    www.vtechphones.com 9 GETTING STARTED Getting Started Installation Set Handset Date and Time If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have caller ID service, you can set the date and time manually: • Press PRO G, t hen pres s o r until DAT E/T IME is d isp laye[...]

  • Page 11

    www.vtechphones.com 10 GETTING STARTED If you subscribe to DSL service: If you hear noise during conversations and/or your caller ID features aren’t functioning properly, install a noise lter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise lter. Belt clip (optional) Instal[...]

  • Page 12

    www.vtechphones.com 11 Basic Operation BASIC OPERATION Telephone Operation Handset Operation 1. M ake a C all Pres s PH ON E , t hen d ial t he num ber. - OR - Dia l the n umb er (use to bac ks pac e and m ake co rre cti ons), the n pres s PH ON E to ca ll. 2. Fl as h/ Ca ll Wait ing Dur ing a c all , pres s to re ce ive an in co min g ca ll, if c [...]

  • Page 13

    www.vtechphones.com 12 BASIC OPERATION Telephone Operation Base Operation 11. CHARGE/IN USE • Flas hes in u niso n wi th a n in comi ng c all ’s r ingi ng. • Flas hes sl owly when th e han dset is in use , or the answe ring syst em i s an swer ing a ca ll. • Glow s st eadi ly w hen the hand set is c har ging. 12. LOCATE HANDSET Press to pag[...]

  • Page 14

    www.vtechphones.com 13 Basic Operation BASIC OPERATION Telephone Operation • Only one handset can be on a call at a time . For examp le, if HS1 is on a call and HS2 or HS 3 pr esse s the PHONE button, CAN’T CONNECT will dis play. • If the HS2 or HS3 ca nno t be fou nd, H S1 will generate a sad tone and continue th e c al l a utom at ic al ly [...]

  • Page 15

    www.vtechphones.com 14 BASIC OPERATION Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance - which can vary with the locations of the base and handset, the weather, and the construction of your ho[...]

  • Page 16

    www.vtechphones.com 15 Basic Operation BASIC OPERATION Telephone Operation Display Screen Messages Screen Displays: When: ** RINGING ** There is a call coming in. CONNECTING... The handset is waiting for dial tone. PHONE ON The handset is in use. ** PAGING ** The base is paging the handset. BATTERY LOW The battery needs to be recharged. SCANNING...[...]

  • Page 17

    www.vtechphones.com 16 BASIC OPERATION Speed Dialing Presses Dial Key Once Twice 3 Times 4 Times 5 Times 6 Times 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 * * # & ‘ , - . # Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) in the [...]

  • Page 18

    www.vtechphones.com 17 Basic Operation BASIC OPERATION Speed Dialing SPEED EDIT ERASE 8005959511 01 • If the location is not empty, your new entry will be stored in place of the old and will delete the fo rm er ent ry . Take caution to not save over entries you d o not wish to del et e f rom sp eed dial memory. 5. After you enter the name, press [...]

  • Page 19

    www.vtechphones.com 18 BASIC OPERATION Speed Dialing Delete a Number/Name Stored in Speed Dial 1. Pr ess and hol d th e sp eed dia l lo cati on key (1-9 ) of the en try you wis h to del ete. 2. When the sc reen displ ays the ent ry yo u want to del ete, pres s SEL ECT . Then p ress or unt il ERAS E  ashe s. 3. Press SELECT . The screen displays [...]

  • Page 20

    www.vtechphones.com 19 Basic Operation BASIC OPERATION Telephone Directory Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in the handset. Store a Number/Name in the Directory 1. Press PR OG . The scre en disp lays DI RECT O[...]

  • Page 21

    www.vtechphones.com 20 BASIC OPERATION Telephone Directory 3. When th e scree n disp lays the entr y you wan t to edit, press SE LECT . Then press or unti l EDIT ash es. 4. Press SE LECT . Th e sc ree n di spla ys the name and nu mber . Th e cu rso r ap pear s at th e en d of th e name . Use , and the dial pad keys to edit the name. Press SEL EC[...]

  • Page 22

    www.vtechphones.com 21 Basic Operation BASIC OPERATION Telephone Directory 6. Pre ss S ELEC T . You’ ll h ear a c onr mati on beep . Move a Number/Name to the Speed Dial Memory 1. Press . Th e sc ree n di spla ys D IRE CTOR Y . 2. Press or to s crol l al pha beti call y t hrou gh e ntri es stor ed i n d irec tory . — O R — Pres s t he d ia[...]

  • Page 23

    www.vtechphones.com 22 BASIC OPERATION Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature. Con[...]

  • Page 24

    www.vtechphones.com 23 Basic Operation BASIC OPERATION Caller ID About Call History (Caller ID) Your phone can store up to 45 calls in its caller ID (CID) memory. When the memory is full, the oldest call will automatically be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following infor[...]

  • Page 25

    www.vtechphones.com 24 BASIC OPERATION Caller ID Delete Records from Call History Delete a Specic Call: 1. Locate the rec ord you wan t to de lete fro m ca ll hist ory. 2. Press the DELE TE key to d ele te. You’ ll h ear a c onr mat ion beep . Delete All Calls: 1. With the hand set in idle (of f) mode, press and hold the DEL ETE key to dele[...]

  • Page 26

    www.vtechphones.com 25 Basic Operation BASIC OPERATION Caller ID 2. If you w ish to chan ge h ow th e nu mber is s tore d, p ress # . Th e sc re en di spla ys a ny al tern at e dial ing seq ue nc es avai lab le for this call (are a cod e + num ber; 1 + are a co de + n um ber ; num ber on ly ; 1+ num ber ). See t he no te in the side mar gin for mor[...]

  • Page 27

    www.vtechphones.com 26 BASIC OPERATION Answering System Operation At the Base Audible Indicators Your phone telephone system gives you voice prompts for feature operations and voice conrmations when you press a button or complete an operation. Setting the clock 1. Make s ure the ans weri ng s yste m i s on . 2. Press TIME/ SET . The syst em anno[...]

  • Page 28

    www.vtechphones.com 27 Basic Operation BASIC OPERATION Answering System Operation At the Base • B y s e t t i n g ann ounc e only to on or off, you deci de which ann ounc eme nt you r ca ll er s w il l he ar whe n th e sy ste m an sw er s a c al l (t he sy st em c om es set f or n orma l a nswe ring , w ith anno unc e on ly t urn ed off) . Se e S[...]

  • Page 29

    www.vtechphones.com 28 BASIC OPERATION Answering System Operation At the Base Setting Up Your Answering System You can set up one feature at a time, or you can set up the rst feature and then move on to set up the other features in sequence. 1. Make s ure the ans weri ng s yste m i s on . 2. Pres s M EN U u nt il the syst em an noun ces t he fea[...]

  • Page 30

    www.vtechphones.com 29 Basic Operation BASIC OPERATION Answering System Operation At the Base “ Bas e r inge r. T o c hang e th e se tti ng p ress CHA NGE . ” On* Off Turn the base ringer on or off. “ Number of rings. To change the setting press CHANGE .” 2 4* 6 Choose how many times the phone will ring before the system answers a call. Tol[...]

  • Page 31

    www.vtechphones.com 30 BASIC OPERATION Answering System Operation At the Base Message Window Delete Messages • To dele te a me ssa ge, pre ss DE LE TE whi le the m es sa ge is p lay ing. • Pr ess and ho ld DELE TE to dele te all old mes sage s. • Yo u can no t de let e a me ss ag e until it’s been reviewed; deleted messages cannot be r eco [...]

  • Page 32

    www.vtechphones.com 31 Basic Operation BASIC OPERATION Answering System Operation At the Base Window Display: When: 0 No messages. 1-98 Total number of messages, or message number during message playback. 0-99 <--> F Memory is full, or total number of messages is 99. 1 to 99 (counting) Dur at ion of an nou nc eme nt or m emo re cor di ng (max[...]

  • Page 33

    www.vtechphones.com 32 BASIC OPERATION Answering System Operation - Remote Access Connect with the Answering System You can access many features of this system remotely from a touch tone phone. 1. Dial y our tele pho ne n umbe r. 2. When the syst em answe rs, enter your remo te access code (pre set to 19 ). The syst em beeps once and the n an noun [...]

  • Page 34

    www.vtechphones.com 33 Basic Operation BASIC OPERATION Answering System Operation - Remote Access Function: Command: Delete message Press 3 while message is playing. Press 3 3 to delete all old messages. Review announcement Press #7 ; system plays announcement, then beeps. Record announcement Press *7 ; after beep, record announcement, press 5 to s[...]

  • Page 35

    www.vtechphones.com 34 BASIC OPERATION Batteries Battery Care and performance: After your battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) up to 5 hours While not in use (standby*) up to 6 days * H andse t is off the b ase unit or c harge r bu t not in u se. • The ba tte ry n eeds[...]

  • Page 36

    www.vtechphones.com 35 Additional Information ADDITIONAL INFO Troubleshooting If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.[...]

  • Page 37

    www.vtechphones.com 36 ADDITIONAL INFO Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd the base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you[...]

  • Page 38

    www.vtechphones.com 37 Additional Information ADDITIONAL INFO Problem Suggestion CAN’T CONNECT displays on my handset. • Only one han dset of your phon e system can be in use (of f hook) at a t ime. For exam ple, if HS1 is o n a cal l an d HS 2 pr esse s th e PH ONE but ton, CAN ’T C ONNE CT will dis play . Be sur e on ly one han dset is in u[...]

  • Page 39

    www.vtechphones.com 38 ADDITIONAL INFO Problem Suggestion I get noise, static, or weak signal even when I’m near the base. • Pres s t he C HAN butt on whil e on a call unt il t he inte rfer enc e ha s be en e lim inat ed. • Other elec tro nic prod ucts can cau se i nter fer ence wit h yo ur c ordl ess pho ne. T ry i nsta lli ng y our phon e a[...]

  • Page 40

    www.vtechphones.com 39 Additional Information ADDITIONAL INFO Problem Suggestion My handset does not ring when I receive a call. • Make s ure y ou h ave the rin ger a ctiv ate d. Re fer to the s ecti on(s ) on rin ger s elec tio n in this us er’s manu al. • Make su re th e tele pho ne li ne cor d is p lugg ed r mly in to th e bas e uni t a[...]

  • Page 41

    www.vtechphones.com 40 ADDITIONAL INFO Problem Suggestion My calls fade or cut in and out while I’m using my handset. • Pres s t he C HAN butt on whil e on a call unt il t he inte rfer enc e ha s be en e lim inat ed. • Other elec tro nic prod ucts can cau se i nter fer ence wit h yo ur c ordl ess pho ne. T ry i nsta lli ng y our phon e as far[...]

  • Page 42

    www.vtechphones.com 41 Additional Information ADDITIONAL INFO Problem Suggestion My Caller ID isn’t working. • Caller ID is a s ubs crip tion servic e. You must subscr ibe to this servic e for this feature to work on your ph one. • Your ca ller mus t b e ca llin g fr om an a rea tha t su ppor ts c alle r I D. • Both yo u an d yo ur call er?[...]

  • Page 43

    www.vtechphones.com 42 ADDITIONAL INFO Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone [...]

  • Page 44

    www.vtechphones.com 43 Additional Information ADDITIONAL INFO Warranty Statement 4. Prod uct t o the ex ten t that t he pr obl em is c ause d by use w ith n on-V Tech ele ct ric al ac ces sor ies; o r 5. Produ ct w hos e warr ant y/qua lit y sti cker s, Pro duc t ser ial n umb ers p late s or ele ctr oni c ser ial nu mbe rs hav e been r emov ed, al[...]

  • Page 45

    www.vtechphones.com 44 ADDITIONAL INFO Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplu[...]

  • Page 46

    www.vtechphones.com 45 Additional Information ADDITIONAL INFO FCC, ACTA and IC Regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harm[...]

  • Page 47

    www.vtechphones.com 46 ADDITIONAL INFO FCC, ACTA and IC Regulations * Remain on the line and briey explain the reason for the call before hanging up. * Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subjec[...]

  • Page 48

    www.vtechphones.com 47 Additional Information ADDITIONAL INFO Technical Specications Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 912.75 - 917.10 MHz Handset: 5863.80 - 5872.5 MHz Receive Frequency Base: 5863.80 - 5872.5 MHz Handset: 912.75 - 917.10 MHz Channels 30 Nominal Effective Range Maximum power allowed by[...]

  • Page 49

    www.vtechphones.com 48 INDEX A About announcements 26 About call history 23 Additional information 35-47 Answering system operation - remote access 32-33 Answering system operation at the base 26-31 Audible indicators 26 B Basic operation 11-33 Batteries 34 Battery care and maintenance 34 Before you begin 4 Belt clip (optional) 10 C Call Transfer 1[...]

  • Page 50

    www.vtechphones.com 49 INDEX A About announcements 26 About call history 23 Additional information 35-47 Answering system operation - remote access 32-33 Answering system operation at the base 26-31 Audible indicators 26 B Basic operation 11-33 Batteries 34 Battery care and maintenance 34 Before you begin 4 Belt clip (optional) 10 C Call Transfer 1[...]

  • Page 51

    VTECH TELECOMMUNICATIONS LTD. A memb er of THE V TECH GROUP OF CO MP ANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. Copyr ight © 20 05 for V TECH TELECOMMU NICA TIONS L TD . Printed in C hina. 91-000499-070-000 Mod els: i a587 4/ ia5876/[...]