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VTech I6787 manual

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Table of contents for the manual

  • Page 1

    This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In[...]

  • Page 2

    Installation . . . . . . . . . . . . . . . . . . . . . . . . 1 Parts checklist for i6767/i 6768 . . . . . . . . . . . . . . 1 Parts checklist for i6777 / i67 78 . . . . . . . . . . . . . . 2 Parts checklist for i6787/i 6788 . . . . . . . . . . . . . . 3 Telephone bas e inst allati on . . . . . . . . . . . . . . . 4 Inst all ha ndset b atter y . . .[...]

  • Page 3

    T able of cont ents Mes sage c apac it y . . . . . . . . . . . . . . . . . . . 26 Answe ring sys tem setu p . . . . . . . . . . . . . . . . 27 Act ivate the a nswerin g system . . . . . . . . . . . 27 Set th e clo ck . . . . . . . . . . . . . . . . . . . . . 27 Set nu mber of r ings . . . . . . . . . . . . . . . . . 28 Set ba se rin ger . . . . . .[...]

  • Page 4

    www.vtechphones.com 1 Installation Basic operation Installat ion Par ts che cklist fo r i676 7 / i6 768 Reme mber to save your sale s rec eipt and or igi nal pac kagi ng in c ase it is nece ssar y to shi p your tele phon e for warra nty s er vic e. Chec k to make sure t he tele pho ne pack age in clud es the f ollow ing: • T o purc has e rep lac [...]

  • Page 5

    www.vtechphones.com 2 Installat ion Par ts che cklist fo r i67 7 7 / i67 78 • T o purc has e rep lac ement bat teri es, vis it us o n the web at w w w . v tech pho nes.c om or ca ll V T e ch Co mmuni cati ons , Inc . at 1 (800) 595 - 951 1 in th e Uni ted St ates. In Can ada, go to w w w. v tech can ada.c om or ca ll 1 (80 0) 267- 7377 . Reme mbe[...]

  • Page 6

    www.vtechphones.com 3 Installation Basic operation Installat ion Par ts che cklist fo r i67 87 / i6 788 Reme mber to save your sale s rec eipt and or igi nal pac kagi ng in c ase it is nece ssar y to shi p your tele phon e for warra nty s er vic e. Chec k to make sure t he tele pho ne pack age in clud es the f ollow ing: 2. Handsets (4) 4. Batterie[...]

  • Page 7

    www.vtechphones.com 4 Installat ion It is rec omm ende d to inst all t he te leph one base a way from any ele ctr onic equi pment and appli anc es suc h as pers onal co mpute rs, com puter ro uters, tel evisi on sets, mi crowave ovens, and refr iger ators . Avoid excess ive heat, cold , du st or m oistu re. W hen a lo cati on is s elec ted, inst al[...]

  • Page 8

    www.vtechphones.com 5 Installation Basic operation Installat ion Inst all hand set bat ter y • Ali gn the two hol es of th e b atter y plug wit h the socket pins i n the h andset bat tery compar tment , matching the red a nd blac k wire s to the co lor-c ode d labe l. • Plac e the batter y in the comp ar tment with the wir es in the u pper l ef[...]

  • Page 9

    www.vtechphones.com 6 Installat ion Bel t clip & head set (optional) For hands-free telephone conversations, use any industry standard 2.5mm headset (purchased separately). For best results, use a VTech 2.5mm headset. • T o pur cha se a hea dset , vis it us on t he web at w ww. v te chp hone s. co m or ca ll V T e ch Cus tome r Ser vi ce at 1[...]

  • Page 10

    www.vtechphones.com 7 Installation Basic operation Installat ion About c aller I D The ca ller ID with c all waitin g feature in this tel epho ne lets you see the nam e and telep hone num ber of th e cal ler bef ore ans wering the c all, even whe n you’re alre ady on a ca ll. The se featu res re quire ser vi ces pr ovid ed by your lo cal te leph [...]

  • Page 11

    www.vtechphones.com 8 If you subsc ribe to DSL s er vice If there is interference durin g telephone conversations an d/or your caller ID features are not funct ioning pro perl y , ins tall a D SL lt er to th e tele phon e line bet ween t he tele phon e bas e and the tel epho ne wall jac k. T o o btai n a DSL lter an d more i nform ation ab ou[...]

  • Page 12

    www.vtechphones.com 9 Installation Basic operation Installat ion Wall mounting bra cket inst allation (optiona l) Y our te leph one base com es w ith the wedg e ins tall ed, ready for desk top use. If yo u pre fer to mount your tele phon e o n the wall ( op tion al) , it is des igne d to m ount on a stand ard tele phon e wa ll plate. For wall m oun[...]

  • Page 13

    www.vtechphones.com 10 T elephone settings 1 . E arpi ece 2. C ID (cal ler ID) 3. H eads et jack (2. 5mm) 4. / FL ASH Pres s to make o r a nswer a c all. D urin g a c all, pre ss to rec eive an inc oming call if c all wai ting i s act ivate d. 5. D ial pad keys ( 0 - 9 , * , # ) a. Pr ess # r epeat edl y to dis play ot her dia ling o pti ons w hen [...]

  • Page 14

    www.vtechphones.com 11 Basic operation Telephone settings T elephone settings T el ephon e base layout 1 . /SKIP 2. Mes sage w ind ow 3. /REPEA T 4. DELET E 5. /PL A Y/ST O P 6. CHARG E light 7 . IN USE lig ht 8. VOICEMAIL l ight 9. VOLUME 1 0. FIND H ANDSE T 1 1 . RECORD 1 2. CLOCK 1 3. AN NC ( a nnoun cem ent) 1 4. Mi crop hone 1 5. SE TUP 1 6 . [...]

  • Page 15

    www.vtechphones.com 12 Ringe r melo dy This feature a llows you to cho ose from ten ring er to nes for i nco ming call s. T o cho ose a r inge r tone: • Press t he ce nter NavKey in i dle mo de to di splay me nu. • Press the up or d own N avKey or to reac h RI NG ER TONE , an d pres s the c enter N avKey to c onr m. • Press t he u p or d o[...]

  • Page 16

    www.vtechphones.com 13 Basic operation Telephone settings >DIAL TYPE DIAL TYPE TONE T elephone settings • Press the up or dow n NavKey or to reac h KE Y TON E the n pres s the c enter N avKey . • Press th e u p o r d own NavKey or to tog gle bet ween O N or OFF t hen pres s the c enter N avKey . Lan guage Th e la ng u ag e m en u a ll ow s y[...]

  • Page 17

    www.vtechphones.com 14 Basic o p erati on Han dset sp eakerp hone • Dur ing a call, pres s /S PEA KER to sel ect bet wee n speaker phon e and n orma l hand set use. Mute The mu te func tio n allows you to h ear the ot her par t y , but th ey w ill not be ab le to hear yo u. T o us e the mu te func tio n : • Dur ing a ca ll, pres s MU TE / REM O[...]

  • Page 18

    www.vtechphones.com 15 Basic operation Basic o p erati on V olume • Dur ing a ca ll, us e t he vo lume but ton on th e r ight side of t he hands et to adju st the l isteni ng volu me. • Press th e VOL or VOL volum e c ontr ol k ey to adjust th e vol ume to a co mfor tab le level. Ringe r mute Thi s featur e all ows you to mute the ri nger temp [...]

  • Page 19

    www.vtechphones.com 16 Basic o p erati on • If th e dest inati on han dset d oes not p ick u p the inte rco m call , the o rig inati ng han dset c an retu rn to th e ext erna l call by pre ssin g / FL ASH , or OFF/ CLE AR . • If a c all rem ains on ho ld for a bou t 100 sec on ds, the s cre en of the o rig inati ng han dset s hows UN ABL E TO C[...]

  • Page 20

    www.vtechphones.com 17 Basic operation Basic o p erati on T ogg le bet wee n exter nal and inte rcom call Whe n on an exter nal cal l an d you wis h to inter com anot her h ands et wi thou t dro ppin g the ex terna l call: • Press I NT. The scr een wil l dis play TR AN SFE R TO : • Press t he han dset nu mber yo u w ish to re ach. T he scr een [...]

  • Page 21

    www.vtechphones.com 18 Dir ector y The director y on the handset can store u p to 50 entries, each entr y con sists up to 3 2 digi ts and 16 char acter s. • The di rect or y c an be ac ce ssed while in i dle mo de by pre ssin g or the cen ter NavKey twi ce. • Press OFF/C LEA R to exit th e menu w itho ut savin g any chan ges. • DI REC TO RY E[...]

  • Page 22

    www.vtechphones.com 19 Advanced operation Ad vanced operation Dir ector y Ch ar t of cha rac ter s Use th e d ial pad an d t he c har t bel ow to e nter a n ame (up to 16 c harac ters). Eac h p ress of a par ti cula r key caus es char acter s to be di spl ay e d in the f ollowi ng ord er: • Whe n ente ring char acter s, p ress MU TE / RE MOVE to [...]

  • Page 23

    www.vtechphones.com 20 Ad vanced operation Dir ector y Se arc h the d ire cto ry Entr ies ar e sor te d alp hab etic all y , and n ame s beg inni ng wi th nu mber s are prese nted rst . An alp habet ica l se arch can be don e af ter enteri ng the d irec tor y . For exam ple, pre ss 5 ( JKL ) o nce to nd Jen ny , tw ice to n d Kri sten, or [...]

  • Page 24

    www.vtechphones.com 21 Advanced operation Ad vanced operation De let e a dir ect or y ent ry • Press to en ter the direc tor y , or press the c enter NavKey t o cho ose RE VI EW whe n in the d irec tor y menu . • Use the up or down Nav Key or to s crol l to th e des ired entr y , or use the a lpha betic al sea rch to  nd the n umber. • Pr [...]

  • Page 25

    www.vtechphones.com 22 Ad vanced operation • Due t o regi onal ser v ice dif fer enc es, the c all er ID info rmat ion may not b e availa ble fo r ever y inc omi ng ca ll. In add iti on, the c all ers may inte ntio nall y blo ck t heir na me and /or tel epho ne num ber. • The t ime of a ll han dset s is auto mati call y set and u pdat ed wit h [...]

  • Page 26

    www.vtechphones.com 23 Advanced operation Ad vanced operation • Whe n savi ng or de letin g a num ber on o ne han dset , it wil l autom atic all y up date al l othe r han dset s. On ly one h and set ca n revie w the dir ect or y or ca ll log at a tim e. If ano ther han dset a tte mpts to ent er the c all lo g, it wi ll dis play NO T A VAIL AB LE [...]

  • Page 27

    www.vtechphones.com 24 Ad vanced operation Call log Han dset disp lay scre en mes sage s Dis play: Mea ns: PR I VAT E NAME The other par ty is bl ockin g the name informatio n. PR I VAT E NUMBE R The other par ty is blo cking the telep hone number infor mation. PR IVATE CA LLE R The ot her par t y i s b loc kin g t he n ame and n umber i nform atio[...]

  • Page 28

    www.vtechphones.com 25 Advanced operation Ad vanced operation Red ial list The tele phon e sto res the ve m ost rec entl y di aled numb ers in the redi al lis t. Y o u can rev iew, redial, o r save numb ers in to the di rect or y . • Whe n there a re alread y ve en tries in the r edial list, t he ol dest e ntr y is del eted to make r oom fo[...]

  • Page 29

    www.vtechphones.com 26 Ans werin g sy stem operation Me ssag e capacit y The answer ing sys tem ca n rec ord u p to 9 9 mes sage s, de pend ing o n the l engt h of e ach m essag e. Ind ivid ual mes sage s c an be up to four minu tes in leng th, but th e tot al ma ximu m re cor ding ti me is app roximate ly 1 5 mi nutes. M ess ages wi ll rema in ava[...]

  • Page 30

    www.vtechphones.com 27 Advanced operation Ans werin g sy stem operation Answering system s etup Act ivate t he an sweri ng syste m The answerin g system must be turne d on to answer and rec ord me ssage s. If th e answeri ng system i s turne d of f, t he telep hone b ase A NS ON / OFF lig ht will b e off. • T o t urn th e answeri ng syste m on or[...]

  • Page 31

    www.vtechphones.com 28 Ans werin g sy stem operation Answering system s etup The answe ring syste m u ses voic e pr ompt s to gu ide you throu gh the set up of th e answer ing sys tem. Pres s / PLA Y/S TOP a nyti me to s av e a nd exit the S ET UP me nu. Se t numb er of r ings Thi s feature al lows you to se lec t the num ber of ri ngs b efore th e[...]

  • Page 32

    www.vtechphones.com 29 Advanced operation Ans werin g sy stem operation Answering system s etup Se t re mote a cce ss co de A t wo -d igi t sec uri ty cod e is r equ ired to ac ces s th e answe rin g syste m from a ny touch to ne telep hone. Th e factor y de fault co de is 19 . T o set th e rem ote acc ess c ode: • Pres s S ETU P in idl e mo de u[...]

  • Page 33

    www.vtechphones.com 30 Ans werin g sy stem operation Outgoi ng announce ment Re cor d your ann ounc em ent • W h il e i n i d l e m o d e , p r e s s A N N C a n d t h e s y s te m w il l a n no u n c e “ An noun ceme nt, pres s PLA Y o r press R ECO RD . ” • Press R ECOR D to re cor d, an d th e sys tem a nnoun ces “ Reco rd af ter the t[...]

  • Page 34

    www.vtechphones.com 31 Advanced operation Ans werin g sy stem operation • If th e system has l ess t han ve mi nutes of re cor ding tim e lef t, th e rem ainin g tim e will b e ann ounc ed. • If F is  ashi ng in th e mes sage win dow, memo r y is fu ll. Y ou wi ll have to de lete som e mes sage s befo re new on es ca n be rec eive d. • [...]

  • Page 35

    www.vtechphones.com 32 Ans werin g sy stem operation • Mem o les s than one s ec ond wi ll not b e rec orde d. • “ Memo ry i s ful l. ” wi ll be ann ounc ed if yo u pre ss RE COR D whe n the mem or y is ful l. • Y our me mo ca n be up to four m inute s in len gth. Memo s are your own rec orded mess ages us ed as a remin der for yourself o[...]

  • Page 36

    www.vtechphones.com 33 Advanced operation Ans werin g sy stem operation • Y our me mo ca n be up t o four min utes in l eng th. • If no key i s pre sse d afte r ente ring r emote ac ces s, any new me ssag es wil l be playe d auto mati call y . • On ce th e new mes sag es have bee n played , the s ystem wil l anno unc e the h elp m enu opt ion[...]

  • Page 37

    www.vtechphones.com 34 Ans werin g sy stem operation The mess age counter usual ly d ispl ays the total numb er of memos and inco ming mess ages. See the lis t below fo r explan ation s of other d isp lays in thi s coun ter . Me ssag e window displays 0 No mess ages. 1 - 98 T ot al number of old mess age( s) recorde d. 0 -98 (ashin g ) T otal nu[...]

  • Page 38

    www.vtechphones.com 35 Appendix Handset disp lay screen messages ALREADY SAVED The te lephone numb er you have entered is alr eady store d in the direc tor y . CAL L LOG EMPTY There are no call log entrie s. CA LL I N G HAN DSE T X Call ing ano ther ha ndset . CO NNE CT I NG. . . . . . T he cor dles s hand set is s earc hing for t he tele phon e ba[...]

  • Page 39

    www.vtechphones.com 36 Handset disp lay screen messages R I N GER M UTE Th e ring er is mu ted temp orar ily dur ing in com ing ca ll. SAVED Y our op eratio n has be en saved. UNA BLE TO CALL TRY AG A IN T arget handset i s out of r ange, or on an external call dur ing intercom call. UNA BLE TO SAVE Yo u a r e a t t em p t i n g t o s a ve c a ll e[...]

  • Page 40

    www.vtechphones.com 37 Appendix Handset and base i ndicators Han dset ico ns Base lig hts Han dset light s MU TED • M icr opho ne is mute d. • Rin ger of f. NE W • N ew call l og ent ries. NE W VOI CEM AI L • New voicemail received (a subscription ser vice from your local telephone co mpany is r equir ed). SPE AK ER • In sp eakerp hone m [...]

  • Page 41

    www.vtechphones.com 38 Batter y Af ter t he ba tt er y is ful ly cha rge d, you c an exp ect t he fo llowin g per fo rman ce: Op eratio n Op eratin g time Whi le in use (t alki ng) 8 hour s Whi le not in u se ( s tand by*) 96 h ours (4 days) *Ha nds et is o ff t he tel eph one b ase b ut not i n use. The b atter y ne eds c hargi ng whe n: • A new[...]

  • Page 42

    www.vtechphones.com 39 Appendix Import ant saf et y instru ctions Whe n usi ng your t ele phon e equ ipm ent, b asi c safet y pre cau tion s sho uld a lways be f oll owed to r edu ce th e ris k of re, e lec tri c sho ck an d injur y, inc lud ing th e fol lowi ng: 1. Read an d und ers tan d all in str uct ions . 2. Follo w all war nin gs an d ins[...]

  • Page 43

    www.vtechphones.com 40 T roublesh ooting Problem Suggestion My teleph one does not work at a ll. Make sure the bat ter y is i nsta lled and ch arge d c orre ctl y (see pages 5 and 38). For opt imum dai ly per for manc e, return t he co rdle ss han dset to t he tele phon e base af ter us e. Ma ke sur e th e po wer ad apt er i s se cur ely pl ugg ed [...]

  • Page 44

    www.vtechphones.com 41 Appendix T roublesh ooting Problem Suggestion T he b at t er y d oe s n ot cha rge in th e h ands et or th e ha ndse t bat ter y does not accept charge . Make su re the hands et is pl aced in the charge r cor rect ly . T he CH ARG E lig ht on th e tele phon e bas e or char ger sh ould b e on. Rem ove the bat ter y fr om th e [...]

  • Page 45

    www.vtechphones.com 42 T roublesh ooting Problem Suggestion Ther e is no di al tone. Fir st, tr y all t he ab ove sugge stio ns. Move th e cor dles s hand set cl oser to t he tele phon e base. It mi ght be o ut of ran ge. The te leph one li ne cor d might b e malf unc tion ing. T r y inst allin g a new tele phon e line c ord. Dis con nec t th e tel[...]

  • Page 46

    www.vtechphones.com 43 Appendix T roublesh ooting Problem Suggestion The telephone d oes not ri ng wh en th ere is an inc omi ng cal l. T e st a work ing telep hone at th e tel epho ne ja ck. If an other tele phon e ha s the sam e pro ble m, the p robl em is i n t he tele pho ne jac k. Con tac t you r l oca l tele phon e c omp any (cha rges m ay ap[...]

  • Page 47

    www.vtechphones.com 44 T roublesh ooting Problem Suggestion Ther e is noi se or inter fer enc e dur ing a tel epho ne co nversati on. My c alls fad e out or cut i n and ou t when I am us ing the c ord less han dset. The h ands et may be out o f rang e. Move it cl oser to t he tele phon e base. Ap plian ces or othe r c ord less tel epho nes plug ged[...]

  • Page 48

    www.vtechphones.com 45 Appendix T roublesh ooting Problem Suggestion I hear oth er call s when usi ng the te leph one. Dis con nec t th e tel epho ne b ase from the telep hone jac k. Pl ug i n a dif ferent tele phon e. If you stil l he ar ot her c all s, t he pr oble m i s pro babl y i n th e wir ing or l oc al s er vic e. Call your loc al tele pho[...]

  • Page 49

    www.vtechphones.com 46 T roublesh ooting Problem Suggestion Call er ID entr ies do no t match t he num bers I n eed to dia l. Alt houg h t he call lo g e ntri es yo u r ecei ve ar e 10 d igit s, (the area plus th e 7-dig it numb er ,) in som e ar eas, you may need to di al only th e s even d igit s, or a 1 plu s the seven dig its, or a 1 plu s t he[...]

  • Page 50

    www.vtechphones.com 47 Appendix T roublesh ooting Problem Suggestion The m ess ages on the sy stem are ver y dif  cult to h ear . Press VOL / on the side of the han dset or on the telep hone bas e to in crea se the spe aker volum e. • The answer ing system d o e s n o t r e s p o n d t o rem ote com mand s. Make sur e your rem ote acc ess c od[...]

  • Page 51

    www.vtechphones.com 48 T roublesh ooting Problem Suggestion C O N N E C T I N G . . . i s sh own in th e ha nd set d i sp l a y w i nd o w. W h y do n’t I g et a di al to ne wh en I tr y to u se t hi s tele phon e ? De -r egi ster all h and set s an d th en r egi ster th e han ds ets ag ain ( o nly on e han ds et ca n be reg istere d at a time). [...]

  • Page 52

    www.vtechphones.com 49 Appendix T roublesh ooting Problem Suggestion M y c o r d l e s s h a n ds e t b ee p s f iv e t im e s a nd i s n o t p e r f o r m i n g nor mall y . Make s ure th e power cor d is s ecur ely p lugg ed int o the tele phon e base. Plug t he un it into a dif fere nt work ing el ect ric al out let not c ontro lled by a wa ll s[...]

  • Page 53

    www.vtechphones.com 50 Operating ran g e This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your ho[...]

  • Page 54

    www.vtechphones.com 51 Appendix Wha t doe s thi s limi ted wa rra nty c over ? The manu fact urer of this VTech Pr oduc t war rant s to th e hol der of a vali d pro of of p urch ase ( “Co nsum er” or “y ou” ) that t he Pr oduc t an d all ac ces sor ies pr ovid ed in the s ales pack age (“ Pro duc t” ) are free f rom d efec ts i n mate r[...]

  • Page 55

    www.vtechphones.com 52 FCC , A CT A and IC regulati ons FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential i[...]

  • Page 56

    www.vtechphones.com 53 Appendix This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a quali[...]

  • Page 57

    www.vtechphones.com 54 T echnical s p ecicatio ns Freque ncy c ontro l Cr yst al cont roll ed PLL synt hesize r T r ansmi t frequ enc y T ele phon e base: 5725 -5 850 M Hz Han dset: 240 0 -2483 M Hz Rec eive fre quen cy T e leph one ba se: 2 4 00 -248 3.5 M Hz Han dset: 5725 - 585 0 MHz Chan nels 9 5 Nom inal ef fec tive r ange Ma ximu m power a[...]

  • Page 58

    www.vtechphones.com 55 Index A Ab out ca ller ID 7 Ab out co rdle ss tele phon es 50 Act ivate the a nswerin g system 27 Advan ced o perat ion 18-25 A n s we r a n i n c o m i n g c a l l d u r i n g a n inter com c all 1 7 Answe ring sys tem op eratio n 26 -3 4 Answe ring sys tem setu p 27 , 28, 29 B Bas e unit i nsta llatio n 4 Bas e unit l ayout[...]

  • Page 59

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