VTech CS6859 manual

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Table of contents for the manual

  • Page 1

    Complete user’s manual w w w . v t e c h p h o n e s . c o m BC Models: CS6859/CS6859-2/ CS6859-3/CS6859-4[...]

  • Page 2

    Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 75 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and opera[...]

  • Page 3

    T able of con tents i Getting started . . . . . . . . . . . . . . . . . 1 P a r t s c h e c k l i s t ..................... 1 Telephone base and charger i n s t a l l a t i o n ...................... 2 Battery installation . . . . . . . . . . . . . . . . . . 3 B a t t e r y c h a r g i n g .................... 4 Installation options . . . . . . . .[...]

  • Page 4

    ii T able of con tents Review and dia l from t he calle r ID log . . . 44 View dialing options . . . . . . . . . . . . . . . . 45 Save a caller ID log entry to t h e d i r e c t o r y .................... 4 6 Delete the caller ID log entries . . . . . . . . 47 Caller ID log screen messages. . . . . . . . 47 Answering system settings . . . . . . 48 [...]

  • Page 5

    1 Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Get ti ng star ted To purc hase a r epla ceme nt b atte ry o r po wer adap ter, vis it o ur w ebsi te a t www .vte chph ones .com or call 1 ( 800) 595 -951 1 . I n Ca nada , go to www .vte chca na[...]

  • Page 6

    2 Get ti ng star ted TEL. LINE Use Only Supplied Adapter DC 6V Telephone base and charger installation Install the telephone base and charger as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL lter between the telephone line cord and telephone wall jac[...]

  • Page 7

    3 Get ti ng star ted Place the bat t er y with the labe l TH IS SI DE UP facing up an d the wires insid e the batter y compar tment. 2. Plug the batter y connec tor securely into the soc k et, matching the orientation of th e engra ved label. 1. Slide th e ba t te r y compar tment cover towa rd s the center of the handset until it clic ks into plac[...]

  • Page 8

    4 Get ti ng star ted Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after [...]

  • Page 9

    5 Get ti ng star ted Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers.[...]

  • Page 10

    6 Get ti ng star ted Press the wall mount bracket onto the telephone bas e until it clicks into place. 3. Plug the telephone lin e cord into the telephone wall jack . P lug the telep hone base power adapter in to an elec trical outl e t not contr olled by a wall s witch. Alig n the holes on th e w all mount brac k et with the stan dard wall mountin[...]

  • Page 11

    7 Get ti ng star ted Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them rst. Unplug the telephone line cord (or the DSL lter) from the telephone wall jack. Unplug the power adapter from the electrical outlet. Slide the wall mount bracket up and remove it from the wall mount plate. 1. [...]

  • Page 12

    8 Get ti ng star ted Are you a new cable or VoIP subscriber? If your answer is yes , the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home. To allow all exist[...]

  • Page 13

    9 Get ti ng star ted Telephone base layout /RE PEAT Pre ss to rep eat the playi ng m essa ge ( page 57). Pre ss tw ice to p lay the p revi ous mess age (pa ge 57 ). • • X/D ELET E Pre ss to del ete the playi ng m essa ge ( page 57). Whe n the pho ne i s no t in use, pre ss t wice to d elet e all prev ious ly r evie wed m essa ges (page 58) . ?[...]

  • Page 14

    10 Get ti ng star ted Telephone base layout MEN U/SE LECT Pre ss to sho w th e me nu (p age 14). Pre ss to cho ose an i tem, or s ave an e ntry or set ting whil e in a m enu. • • IN USE ligh t Fla shes when the re i s an inco ming cal l, or ano ther tel ephon e sh arin g th e sam e li ne i s in use. Fla shes when han dset s are bei ng d ereg is[...]

  • Page 15

    11 Get ti ng star ted Telephone base layout VOL and VOL Pre ss to adj ust the volum e du ring a c all o r me ssag e pla yback (pa ge 2 4 or page 57) . Whe n the pho ne i s no t in use, pre ss t o adj ust the tel ephon e ba se r inge r vol ume (pag e 15) . • • CAN CEL Pre ss to sil ence the ring er t empo rari ly wh ile the tel ephon e ba se i s[...]

  • Page 16

    12 Get ti ng star ted Handset layout / / VOLU ME Pre ss to rev iew the direc tory whe n th e pho ne i s no t in use (pa ge 37 ). Pre ss to inc reas e th e lis teni ng v olum e dur ing a ca ll o r me ssage pla yback (pa ge 2 4 or page 57) . Pre ss to scr oll up w hile in a men u, o r rev iewi ng t he d irec tory, cal ler I D lo g or red ial l ist. P[...]

  • Page 17

    13 Get ti ng star ted 1 Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory while reviewing while reviewing a caller ID log entry ( (page 45). Press and hold to set or dial your voicemail number (page 19 or page 27). • • Dialing keys Press to enter numbers or characters. Press to [...]

  • Page 18

    14 Using the menu You can use a cordless handset or the telephone base to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial m[...]

  • Page 19

    15 T elephone settings Telephone base ringer volume Press VOL or VOL on the telephone base to adjust the ringer volume when the phone is not in use. When you set the ringer volume to zero, the base ringer is off and the telephone base announces, “ Base ringer is off.” The screen displays and Ringer off . Ringer tone You can choose from differen[...]

  • Page 20

    16 T elephone settings Quiet mode You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on. To set the duration [...]

  • Page 21

    17 T elephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that th[...]

  • Page 22

    18 T elephone settings LCD language You can select English, French or Spanish to be used in all screen displays. Press MEN U when the hands e t /teleph one base is not in use. Press /C ID CI D or / u n til the s creen displays Set tings , then press S ELECT . Press SELEC T to choose LCD la nguage . Press or to cho ose English , Françai s or Españ[...]

  • Page 23

    19 T elephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset and the telephone base for easy access. When you want to retrieve voicemail messages, press and hold 1 . Contact your telephone service provider for more information and ass[...]

  • Page 24

    20 T elephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider, the handsets and telephone base display New voicemail and when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service. After you have listened to all new v[...]

  • Page 25

    21 T elephone settings Key tone You can turn the key tone on or off for each handset and the telephone base. If you turn the key tone on, the device beeps with each key press. If you turn the key tone off, there are no beeps when you press the keys. Press MENU when the handset /telep hone base is not in use. Press /C ID CI D or / until the screen d[...]

  • Page 26

    22 T elephone settings Dial mode The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call. Press MENU when the handset /telep hone base is not in use. Press /C ID CI D or / until the screen displays Settings , then press SELECT . Press[...]

  • Page 27

    23 Make a call Using a handset: Pre ss or , t hen dial the te leph one num ber. the n di al the tel epho ne n umb er. Using the telephone base: Pre ss / SPEA KER , th en d ial the te leph one num ber. The scr een disp lays the ela psed tim e as you tal k (i n ho urs, min utes and sec onds ). Whi le e nter ing numb ers, pre ss a nd h old PAUS E to i[...]

  • Page 28

    24 T elephone operatio n Volume To adjust the listening volume on a handset: During a call, press /VOLUME or /VOLUME to adjust the listening volume. To adjust the listening volume at the telephone base: During a call, press VOL or VOL to adjust the listening volume. Whe n th e vo lume rea ches the min imum or maxi mum sett ing, you hea r tw o be ep[...]

  • Page 29

    25 T elephone operatio n Handset speakerphone During a call, press to switch between the handset speakerphone and the handset earpiece. When the speakerphone is active, the handset displays Speaker . Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnectin[...]

  • Page 30

    26 T elephone operatio n Redial Each handset and the telephone base stores the last 10 telephone numbers dialed. Whe n th ere are al read y 10 en trie s, the olde st entr y i s de lete d t o ma ke room for th e new ent ry. Ent ries ar e in re vers e ch ron olog ica l or der. The pho ne play s t wo b eeps wh en y ou reac h th e e nd o r b egin ning [...]

  • Page 31

    27 T elephone operatio n Check voicemail Press and hold 1 to dial your voicemail number. See Voicemail number on page 19 to store the voicemail number. Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to a[...]

  • Page 32

    28 T elephone operatio n Transfer a call While on an outside call, you can transfer the call from one handset to another system device. During a c all , press M ENU . Press /C ID CI D or / to s croll to T r ansfer , th en press SELEC T . If you have one handset, your handset displays Calling base and then Transferred . If you have two or more hands[...]

  • Page 33

    29 T elephone operatio n Find handset Use this feature to nd all system handsets. To start paging: Press FIND HANDSET on the telephone base when not in use. All idle handsets ring and display ** Paging ** . To end paging: Press FIND HANDSET on the telephone base. -OR- Press , , OFF or any dialing key ( 0-9 , TONE or QUIET # ) on a handset. -OR- [...]

  • Page 34

    30 Multi ple handset use Join a call in progress You can use up to two devices at the same time on an outside call. You can buy additional expansion handsets ( CS6709 ) for this telephone base. You can register up to ve handsets to the telephone base. To share an outside call: When a device is already on a call and you would like to join the cal[...]

  • Page 35

    31 Multi ple handset use Intercom - OR - T o end the i n tercom c all at the telephone base, press /S PEAKER or I NT . B o th devices d isplay Interco m ended . You can cancel the intercom call before it is answered by pressing OFF or INT . If the destination device does not answer the intercom call within 100 seconds, is accessing the answering sy[...]

  • Page 36

    32 Multi ple handset use Answer an incoming call during an intercom call When you receive an outside call during an intercom call, there is an alert tone. To answer on a cordless handset: To answer the call, press . The intercom call ends automatically. To end the intercom call without answering the call, press OFF . The intercom call ends and the [...]

  • Page 37

    33 Multi ple handset use Call transfer using intercom 2. T o answer the intercom c all on the destination hands e t, press , , IN T or an y dialing key ( 0 - 9 , TONE or QUIE T # ) . - OR - T o answer the intercom ca ll a t the telepho ne base, press /S PEAKER , I NT or any dialing ke y ( 0 - 9 , TONE or QUI ET # ). The outside call is still on hol[...]

  • Page 38

    34 About the directory The directory can store up to 50 entries which are shared by all system handsets. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. Dir ecto ry entr ies are sha red by all sys tem dev ices . Any mod ic atio ns made on one dev ice app ly t o a ll sys tem dev ice. Whe n yo u a cces s t [...]

  • Page 39

    Directory 35 Add a directory entry Press MEN U when the phon e is not in use . Press /C ID CI D or / to s croll to Dire ctory , then press S ELECT . Press SELEC T to choose Add con tact . When Ente r number di splay s, use the d ialing k eys to ente r a number ( up to 30 di gits ). Press /C ID or / to move the cursor to the left or right. Press DEL[...]

  • Page 40

    Directory 36 Add a directory entry -OR- Use the dialin g k eys t o enter a number ( up to 30 dig its ) wh en the phon e is not in use . Press SE LECT . The s creen displays Enter nu mber . Press /C ID or / to move the cursor to the left or right. Press DELETE to backspace and erase a digit. Press and hold DELETE to erase all digits. Press and hold [...]

  • Page 41

    Directory 37 Review and dial from the directory Entries are sorted alphabetically. Press when the p hone is not in use. The screen dis pla ys Entri es in DI R X and then the rst entr y in the d i rec tory . Press /C ID CI D or / to browse. When the d esired entry displays, press or to dial on a hands e t, or press /S PEAKER to dial o n the telep[...]

  • Page 42

    Directory 38 Edit a directory entry Search for the d esired entry in t he director y ( se e Review and di al from the d irector y or Alpha betic al searc h on page 37) . When the desired entry appears, press SELECT . The screen displays Edit number and the stored number. 3. Use the dialing keys to edit the number. Press DELETE to backspace and eras[...]

  • Page 43

    Directory 39 Speed dial You can copy up to 9 directory entries into the speed dial locations ( 0 and 2 - 9 ) so that you can dial these numbers more quickly. The speed dial memory locations are stored in the telephone base and are shared by all devices. Changes made to the speed dial entries on one device apply to all. Assign a speed dial entry Pre[...]

  • Page 44

    Directory 40 Reassign a speed dial entry Press MEN U when the phon e is not in use . Press /C ID CI D or / to s croll to Dire ctory , then press S ELECT . Press /C ID CI D or / to s croll to Spe ed dial , then press SELECT . Pr ess /C ID CI D or / , o r us e the dia ling k ey s t o choos e th e spee d dial loca tion you wa nt to reass ign. Press SE[...]

  • Page 45

    Directory 41 Delete a speed dial entry Press MEN U when the phon e is not in use . Press /C ID CI D or / to s croll to Dire ctory , then press S ELECT . Press /CI D CI D or / to scro ll t o Sp eed dia l , then press S ELECT . Press /C ID CI D or / , or use the dial ing ke ys to choo se the desired sp eed dial loc a tion, then pres s DELET E . The s[...]

  • Page 46

    42 About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the rst or second ring. Caller ID allows you to see the name, number, date an[...]

  • Page 47

    Caller ID 43 Caller ID log If you subscribe to caller ID service, information about each caller will appear after the rst or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The cal ler ID log sto res up to 5 0 e ntri es. Eac h en try has up to 24 d igi ts f or t he[...]

  • Page 48

    Caller ID 44 Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. The num ber show n i[...]

  • Page 49

    Caller ID 45 View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store[...]

  • Page 50

    Caller ID 46 Save a caller ID log entry to the directory Press CID when the phone is not in use. -OR- Press MENU when the phone is not in use. Press /C ID or / to scroll to Caller ID log . Then press SELECT twice. 2. Press /CID C ID or / to scr oll to the desired entr y , then press SE LECT . The s creen displays Edit number and the stored number .[...]

  • Page 51

    Caller ID 47 Delete the caller ID log entries To delete an entry: When in the c aller ID log, press /C ID CI D or / to browse . Press DELE TE to delete the selec t ed entr y . The s creen displays Del eting. .. and then you hear a conr mation tone. To delete all entries: Press MEN U when the phon e is not in use . Press /C ID CI D or / to s crol[...]

  • Page 52

    48 Answering system Use the answering system menu of a cordless handset or the telephone base to turn on or off the answering system, message alert tone or call screening, set up the announcement message, or change the number of rings, remote access code or message recording time. Announcement The telephone is preset with a greeting that answers ca[...]

  • Page 53

    49 Ans weri ng s y stem set ti ngs Play the announcement Press MENU when the phone is not in use. Press /C ID CI D or / to scroll to Answering sys , then press SELECT . Press SELECT to choo se Announcement . The screen displays Play [2] Del [3] Rec [7] and the devic e announces, “To play, press 2 . To record, press 7 .” Press 2 to play the curr[...]

  • Page 54

    50 Ans weri ng s y stem set ti ngs Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handsets. To turn on or off with the telephone base: Pre ss ANS O N/O FF t o tu rn the bui lt-i n an swe ring sy[...]

  • Page 55

    51 Ans weri ng s y stem set ti ngs Call screening Use this feature to choose whether incoming messages can be heard while they are being recorded. To turn this feature on or off: Press ME NU when the phone is not in use. Press /C ID CI D or / to scroll to Answering sys , then press SELECT . Press /C ID CI D or / to scroll to Ans sys setup , then pr[...]

  • Page 56

    52 Ans weri ng s y stem set ti ngs Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 . You can set the code from 00 to 99 . Press MENU when the phone is not in use. Press /C ID CI D or / to scro ll to Answering sys , then press SELECT . Press /C ID C[...]

  • Page 57

    53 Ans weri ng s y stem set ti ngs Recording time You can set the recording time limit for each incoming message. Press MEN U when the phon e is not in use . Press /C ID CI D or / to s croll to Answering sys , then press SE LECT . Press /C ID CI D or / to s croll to Ans sy s se tup , then press SE LECT . Press /C ID CI D or / to s croll to Recor di[...]

  • Page 58

    54 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.[...]

  • Page 59

    55 Ans weri ng s y stem operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length (see page 53 to change). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteri[...]

  • Page 60

    56 Ans weri ng s y stem operation Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on page 51), the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. The telephone base displays the caller ID informatio[...]

  • Page 61

    57 Ans weri ng s y stem operation Message playback To pla y m essa ges at th e te lep hon e b ase: Pre ss /PL AY w hen the te leph one bas e is no t in use . -OR- Pr ess MENU when the tel ephone is not in use . The t elepho ne b ase d ispla ys Pla y messa ges . Pr ess SELECT . Wh en y ou ha ve mess ages , th e t elepho ne b ase d ispla ys X X New X[...]

  • Page 62

    58 Ans weri ng s y stem operation Del ete al l m ess age s You can on ly d ele te o ld ( rev iewe d) mess ages . Y ou c ann ot d elet e n ew m ess ages unt il you rev iew the m. You cann ot retr iev e de lete d m essa ges . To del ete all me ssa ges wit h t he tele pho ne bas e: Pre ss X /DE LETE wh en t he p hon e is no t in use . T he s yst em an[...]

  • Page 63

    59 Ans weri ng s y stem operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 . See Remote access code on page 52 to change it. Dial your telephone numb er f rom any touch -tone telephone. When the answering system answers, enter the two -digi t rem[...]

  • Page 64

    60 Expand your telephone system Your telephone base can support up to ve handsets. Each handset must be registered to the telephone base before use. The handsets provided within your product package are already registered as HANDSET 1 and so forth. You can add new handsets ( CS6709 , purchased separately) to your telephone base. Additional hands[...]

  • Page 65

    Appendix 61 Replace a handset If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. To make de regi str atio n ea sie r, r ead all of the ins tru ctio ns b elo w be for e yo u be gin . T[...]

  • Page 66

    Appendix 62 Screen messages Base is calling The telephone base is calling (for intercom calls). Call log empty There are no caller ID log entries. Calling base You are calling the telephone base (for intercom calls). Calling HS X You are calling another handset (for intercom calls). Contact deleted A directory entry is deleted. Directory empty Ther[...]

  • Page 67

    Appendix 63 Screen messages No old messages There are no old messages in the answering system. You have no old messages to be deleted. Not available Another device is already in the directory, caller ID log, or accessing the answering system. Number repeated The tel ephone nu mber you try to sa ve is alr eady stor ed in the dir ectory. Out of range[...]

  • Page 68

    Appendix 64 Handset and telephone base indicators Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call. On when you are registering a handset. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is in use. Flashes when you are deregisteri[...]

  • Page 69

    Appendix 65 Handset icons The battery icon ashes when the battery is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged. The handset ringer is turned off. There are new voicemail received from the telephone service provider. The message number currently[...]

  • Page 70

    Appendix 66 Battery It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 3.5 hours While not in use (standby**) Up to 5 days * Operating times vary depending o[...]

  • Page 71

    Appendix 67 Troubleshooting If you have difculty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511 . In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377 . My teleph one does not work at all . Make sure the battery i s installed a nd charged cor[...]

  • Page 72

    Appendix 68 Troubleshooting My cordless handset isn’t performing normally. Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. Move the cordless handset closer to the telephone base. You may have moved out of range. Reset the telephone base. [...]

  • Page 73

    Appendix 69 Troubleshooting The telephone does not ring when there is an incoming call. Make sure the ringer volume of the handset and telephone base are not set to off (page 14 and page 15). Make sure the telephone line cord and power adapter are plugged in properly (page 2). The handset may be too far from the telephone base. Move it closer to th[...]

  • Page 74

    Appendix 70 Troubleshooting There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. The handset may be out of range. Move it closer to the telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL lter [...]

  • Page 75

    Appendix 71 Troubleshooting I experience poor sound quality when using the handset speakerphone. For increased sound quality while using the handset speakerphone, place the handset on a at surface with the dialing keys facing up. I hear other calls when using the telephone. Disconnect the telephone base from the telephone wall jack. Plug in a di[...]

  • Page 76

    Appendix 72 Troubleshooting Out of range or no pwr at base shows on the handset screen. The handset may be out of range. Move it closer to the telephone base. Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch. Reset your telephone by unplugging the power adapter fro[...]

  • Page 77

    Appendix 73 Troubleshooting The outgoing announcement is not clear. When recording the announcement, make sure you speak in a normal tone of voice towards the microphone. Make sure there is no background noise when recording. The answering system does not record messages. Make sure the answering system is on. When the answering machine memory is fu[...]

  • Page 78

    Appendix 74 Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. Make sure your computer is powered on. Make sure your Internet connection is working properly. Make sure that the software is installed and running for your nontraditional telephone service. [...]

  • Page 79

    Appendix 75 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet [...]

  • Page 80

    Appendix 76 Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.[...]

  • Page 81

    Appendix 77 Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode: Unp lug the te lepho ne base p ower adapter f rom the p ower outl et. Make sur e all hand sets are p lugge d wit h charg ed bat teries b efore pro ceed ing. Whi[...]

  • Page 82

    Appendix 78 About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment [...]

  • Page 83

    Appendix 79 Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following t[...]

  • Page 84

    Appendix 80 Limited warranty How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511 . In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377 . NOTE : Before calling for service, please review the user’s manual - a check of the Product’s controls and[...]

  • Page 85

    Appendix 81 FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses [...]

  • Page 86

    Appendix 82 FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this [...]

  • Page 87

    83 Index A About caller ID 42 About cordless telephones 78 Add a directory entry 35–36 Add a handset 60 Alphabetical search 37 Announcement 48–49 Answer a call 23 Answering system 48–59 Answering system and voicemail 54 B Battery 66 Battery charging 4 Battery installation 3 C Call intercept 56 Call screening 51 , 56 Call waiting 24 Caller ID [...]

  • Page 88

    Index 84 M Make a call 23 Memos 58 Menu 14 Message capacity 55 Message playback 56–57 Missed call indicator 43 Multiple handset use 30–33 Mute 24 , 25 N New message indication 55 O Operation 23–29 , 54–59 P Pacemaker patients 76 Paging handset 29 Parts checklist 1 Play memos 58 Predial a call 23 Pulse dialing 22 , 25 Q Quiet mode 16 R Recor[...]

  • Page 89

    VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. V ersi on 1 07 /1 3 . 91-007177-010-100[...]