VTech Amplified Phone manual

www.vtechphones.com i Table of contents Before you begin . . . . . . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . . . . 1 Installation . . . . . . . . . . . . . . . . . . . . . . . . 2 Connect power and telephone line cords . . . . . . . 2 Choose location . . . . . . . . . . . . . . . . . . . . 3 Install hands[...]

www.vtechphones.com ii Voice menu . . . . . . . . . . . . . . . . . . . . . .32 Remote access commands . . . . . . . . . . . . . . 32 Telephone operation . . . . . . . . . . . . . . . . . . 34 Display screen messages . . . . . . . . . . . . . . .34 Batteries . . . . . . . . . . . . . . . . . . . . . . . . 35 Battery care and performance . . . . . .[...]

NEED HELP? This user’s manual has all the feature operation and troubleshooting you need to install and operate your new VTech phone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything[...]

SELECT www.vtechphones.com 1 Getting started Before you begin • Telephone base with wall mounting/desktop bracket • H andse t • Batter y c over • T eleph one li ne cor d • B ase p ower a dapter • B elt c lip Belt clip • B atter y • U ser’s manua l To order a replacement battery go to www.vtechphones.com or call VTech Communication[...]

www.vtechphones.com 2 • I nst al l t he te lep ho ne ba se aw ay fr om el ect ro nic e qui pme nt su ch as pe rs ona l co mpu te rs, t ele vis io n se ts or mi cr owa ve ov ens . Avo id ex ces si ve he at, co ld , du st or mo is tur e. • C onn ec t t he po wer an d t el eph on e li ne co rds t o t he un der si de of th e te lep ho ne ba se as i[...]

www.vtechphones.com 3 Getting started Installation Choose location For maximum performance of your cordless telephone system: 1 . Choos e a centr al lo cati on for your te leph one ba se. 2. Instal l your tele phon e base and h ands et away from ele ctr onic e quip ment, s uch as pe rso nal co mputer s, telev isio n sets an d mic rowave ovens. 3. I[...]

www.vtechphones.com 4 Installation Wall mounting bra cket inst allation (optional) Y our tel epho ne bas e com es wi th the wall mou nting /des kto p brac ket inst alle d, read y for de sk top us e. If you pr efer to mo unt your te leph one on t he wall (opt iona l) , it is de sign ed to mo unt on a s tand ard tele phon e wall plate. Fo r wall mou [...]

www.vtechphones.com 5 Getting started If you subscribe to DSL service: If you receive high speed internet service through your phone line (commonly referred to as DSL), and you are experiencing interference during conversatio ns and/or your caller ID features aren’t functionin g properly, install a DSL lter to the telephone line between the te[...]

www.vtechphones.com 6 Installation Check for dial tone Afte r the batt eries are char ged, pick up the handse t and pres s TAL K/FLAS H ; you sh ould hear a dial tone . If y ou do not, r efer to the Troub lesho oting sectio n in the ba ck of this u ser’s manua l. Charge the handset battery The battery may have enough power for short calls. Place [...]

www.vtechphones.com 7 Getting started Installation Set handset date and time If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have caller ID service, you can set the date and time manually: • Pre ss PRO G, the n pre ss or unti l DATE /TIME is di splaye d. Pre ss SEL EC[...]

www.vtechphones.com 8 Telephone operation Handset layout 1 . T ALK 2. F LAS H 3. C HA N ( c hanne l) 4. R EM OVE 5. A NSW ER A CALL 6. /CID VOL- /VOL + 7 . SELE CT 8. O FF 9. R ED IAL / P AUS E 1 0. P ROG (pr ogra m ) 1,2 3,4 5 6 8 7 9 10 SELECT[...]

www.vtechphones.com 9 Basic operation 11. CHARGE/IN USE 12. MESSAGE WINDOW 13. ANS ON/OFF 14. PLAY/STOP 15. REPEAT/ 16. SKIP/ 17. DELETE/ X 18. VOL / 19. CLOCK 20. SETUP 21. ANNC (announcement) 22. RECORD 23. FIND HANDSET Telephone base layout Telephone operation 11 13 17 15 16 14 18 19 20 21 22 23 12[...]

www.vtechphones.com 10 Telephone operation Handset operation Ma king c alls • Pres s T ALK / FL AS H , the n dial t he numb er . — OR — Dia l the num ber (pr ess to backs pace) , t hen pre ss T ALK / FL ASH . End ing ca lls • Press OFF to en d your ca ll. — OR — Put th e hand set on th e telep hone b ase to en d your ca ll. Answ erin g [...]

www.vtechphones.com 11 Basic operation • Whil e phon e is not i n use, pre ss to dis play c aller ID i nform ation. • Whil e enter ing nam es or num ber s into mem or y , pres s then press CH AN/ REM O VE to de lete las t chara cter ent ered. / VOL+ • Whi le on a c all, pres s to in creas e the vol ume. A do uble b eep wi ll sou nd when yo u [...]

www.vtechphones.com 12 Telephone operation Telephone base operation CHARGE/IN USE • Fla shes i n unis on wit h an incomi ng cal l’s ri nging . • Fla shes s lowly when t he ha ndset is in use or answ ering machin e pick s up a call or ex tensio n is off hook. • Glo ws ste adily when t he ha ndset is cha rging. MESSAGE WINDOW Indi cates the s[...]

www.vtechphones.com 13 Basic operation Telephone operation Temporary tone dialing If you have pulse (rotary) dialing, you can change from pulse dialing to touch tone dialing during a call by pressing * TONE . This is useful if you need to send touch tone signals for access to telephone banking or long distance services. 1 . Pres s * TON E when h an[...]

www.vtechphones.com 14 Operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the construction of you[...]

www.vtechphones.com 15 Basic operation • Pres s OFF a t any time to exi t the dire ctory. • When th e memor y is f ull the scree n will displa y MEMO RY FULL , an e rror to ne soun ds and you wi ll not be able to st ore a ne w numbe r unti l you delete a stor ed numb er to m ake room for an other entr y. • When yo u acce ss the directo ry and[...]

www.vtechphones.com 16 • When yo u reach the end of the list i n the dire ctory, END OF LIST will b e show n on t he scre en. • When yo u are u sing the dial pa d key( s) to sear ch for a dire ctory entr y and t here i s not an entr y for that lett er, NO DATA w ill be s hown on the hand set dis play. Directory SPEED EDIT ERASE 8005959511 5. En[...]

www.vtechphones.com 17 Basic operation Directory Erase a directory entry 1 . Pr ess . Th e scre en dis plays D IR ECTO RY . 2. Pre ss or to sc roll a lpha betic all y throu gh entr ies s tored in d irec tor y . — OR — Press t he di al pad key for th e rst l etter o f the ent r y you want to de lete. 3. W hen th e scree n disp lays the ent ry[...]

www.vtechphones.com 18 4. Pres s SELE CT . T he scr een di spl ays ENT ER 1- 9 . 5. Pre ss th e key ( 1 - 9) to move this e ntr y from t he nor mal d irec tor y to the s peed d ial me mor y and ass ign t he memo r y loc ation. Y ou ’ll hear a c onr matio n beep. A me mor y lo catio n numb er ( 1 thr ough 9) wil l be dis played wi th th is entr[...]

www.vtechphones.com 19 Basic operation Speed dial Chart of characters Dial key Once Twice 3 times 4 times 5 times 6 times 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 * * # & ‘ , - . # Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location[...]

www.vtechphones.com 20 Speed dial SPEED EDIT ERASE 8005959511 01 5. After you enter the name, press SELE CT or PROG. The s creen displ ays EN TER NU MBER . 6. Ente r th e tel eph one n umb er. Use the n pre ss CH AN /RE MOV E to ba cks pa ce an d mak e cor rec ti ons . Pres s RED IAL/PA USE to enter a pa use if neces sary. A P w ill be shown with t[...]

www.vtechphones.com 21 Basic operation Speed dial Delete a speed dial entry 1. Press and h old th e spee d dia l loca tion k ey (1 -9) of the e ntry y ou wi sh to delete . 2. When the scre en displa ys the entry you wan t to del ete, pres s SEL ECT. Then pre ss or unt il ERAS E as hes. 3. Press SELECT . The screen displays ERASE NO YES and the n[...]

www.vtechphones.com 22 Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature. Contact your phone [...]

www.vtechphones.com 23 Basic operation Caller ID About call history (caller ID) Your phone can store up to 45 calls in its caller ID (CID) memory. When the memory is full, the oldest call will automatically be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following information between t[...]

www.vtechphones.com 24 Caller ID Delete records from call history Delete a specic call: 1. Locate the r ecord you wa nt to delet e from call histo ry. 2. Press the CH AN/REM OVE ke y to delete . You’ ll he ar a c onrma tion b eep. Delete all calls: 1. With the hands et i n id le (off) mode , pr ess and hold CHAN /REMO VE . The scree n di sp[...]

www.vtechphones.com 25 Basic operation Caller ID sequ ences avai lable for this cal l (ar ea code + nu mber; 1 + area code + numb er; numb er only; 1+ num ber). See the illust ration on the p reviou s pag e sho wing t he avai lable d ialing o ptions and note i n the mar gin of thi s page for more i nforma tion. 3. Pres s SELECT , then pre ss or unt[...]

www.vtechphones.com 26 Answering system operation Audible indicators Your telephone system gives you voice prompts for feature operations and voice conrmations when you press a button or complete an operation. Setting the clock 1. Make s ure th e answ ering syste m is o n. 2. Press CLOCK . The sy stem announ ces th e cloc k setti ng (e. g. day ,[...]

www.vtechphones.com 27 Basic operation Answering system layout Record your announcement 1. Press ANNC u ntil y ou hea r “An nounce ment. Press PLAY or pre ss REC ORD .” 2. Press RE CORD . After y ou hear “Recor d after t he tone . Press STOP wh en you ar e done. ” follow ed by a beep , spea k towa rd the tele phone base t o rec ord an annou[...]

www.vtechphones.com 28 Answering system operation Feature summary System announces: Description/directions: “Number of rings <current setting>, to change the setting, press SKIP OR REPEAT , to continue setup, press SETUP .” To set the number of rings before the answering machine picks up the incoming call. Two rings, four rings, six rings[...]

www.vtechphones.com 29 Basic operation Answering system operation “Remote access code <current setting>, to change the setting, press SKIP OR REPEAT , to continue setup, press SETUP .” Allows you to call your answerin g machine and access messages and the answering system menu from a remote location. “Mes sage alert tone < curren t s[...]

www.vtechphones.com 30 Answering system operation Dele te me ssages • To d elete a messa ge, pre ss DELE TE whil e the message is p laying. • Pres s and hold DE LETE in idl e to delete all old message s in idle mode . • You cannot delete a mess age unti l it’s been r eviewed ; dele ted mess ages cannot be recove red. Message window Play mes[...]

www.vtechphones.com 31 Basic operation Answering system operation Window display: When: 0 No messages. 1-95 Total number of old message(s). 0-94 (ashing) Total number of new message(s) or clock has not been set. 1-95 & F (alternating) Memory is full with total number of new or new and old message(s) recorded. 1-99 (counting) Elapsed time whi[...]

www.vtechphones.com 32 Answering system operation Remote access commands Function: Command: Play messages Press 1 to play all messages. Press 2 to play new messages. If there are no new messages, the system plays old messages. Repeat a message Press 4 while message is playing. Press 4 to repeat the current playing message from its beginning or pres[...]

www.vtechphones.com 33 Basic operation Answering system operation Function: Command: Delete message Press 3 while message is playing. Press 33 during or after HELP menu announcement to delete all old messages. Record announcement Press *7 ; after beep, record announcement, press 5 to stop. System plays back announcement. Turn system off Press 0 ; t[...]

www.vtechphones.com 34 Telephone operation Display screen messages Screen displays: When: ** RINGING ** There is a call coming in. CONNECTING... The handset is waiting for dial tone. PHONE ON The handset is in use. ** PAGING ** The telephone base is paging the handset. BATTERY LOW The battery needs to be recharged. SCANNING... The handset is changi[...]

www.vtechphones.com 35 Basic operation Batteries Battery care and performance: After your battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) up to 5 hours While not in use (standby*) up to 7 days * H andset is off the tel ephone b ase but not in use. • Th e batte ry nee ds cha rging[...]

www.vtechphones.com 36 Troubleshooting If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Problem Suggestion My telephone does n[...]

www.vtechphones.com 37 Additional information Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base correctly. The CHARGE light on the telephone base should be on. • If the cordless handset is in the telephone base but the CHARGE light[...]

www.vtechphones.com 38 Problem Suggestion The CHARGE / IN USE Indicator on the telephone base is ashing. • This is a signal that the battery is very low, completely depleted, when there is no electrical contact between the battery and the telephone base or when the telephone line is in use. • Ensure the connector of the battery is securely p[...]

www.vtechphones.com 39 Additional information Problem Suggestion The telephone does not ring when there is an incoming call. • Make sure the ringer is on. (See page 7 for handset and page 28 for telephone base). • Make sure the telephone line cord and power adapter are plugged in properly (see page 2). • The cordless handset may be too far fr[...]

www.vtechphones.com 40 I cannot dial out. • Firs t, try all the ab ove su ggesti ons. • Make s ure the re is a di al tone b efore dialin g. It is no rmal if the cord less ha ndset takes a se cond or two to synch ronize with the tel ephone befor e prod ucing a dial tone. Wait an extr a seco nd befo re di aling. • Make sure the te lephon e is s[...]

www.vtechphones.com 41 Additional information Problem Suggestion Troubleshooting There is noise or interference during a telephone conversation. My calls fade out or cut in and out when I am using the cordless handset. • The handse t may be ou t of r ange. Move it clo ser to the t eleph one ba se. • Appl iances or other cordl ess telepho nes pl[...]

www.vtechphones.com 42 Troubleshooting My caller ID features are not working properly. • Call er ID is a su bscrip tion se rvice. Y ou must s ubscri be to thi s servic e from yo ur loca l teleph one comp any f or thi s feat ure to work on yo ur tel ephon e. • The caller may not be calli ng fro m an area w hich s upport s cal ler ID . • Both y[...]

www.vtechphones.com 43 Additional information The answering system does not answer after the correct number of rings. • Make sure the a nswer ing sy stem is on. When the answer ing s ystem is on , the red l ight on the ANSW ER ON /OFF k ey sho uld b e lit. • If tol l saver is activa ted, th e number of rings changes to two whe n there are new m[...]

www.vtechphones.com 44 The messages on the system are very difcult to hear. • Pres s or on the t eleph one ba se to increa se or decre ase th e spea ker v olume. The answering system does not respond to remote commands. • Make sure you a re ent ering the co rrect remot e acce ss cod e (se e page 32 an d 33). • Mak e s ure you are ca llin g[...]

www.vtechphones.com 45 Additional information Common cure for electronic equipment. • If the u nit is no t res pondin g no rmally , try putt ing the c ordles s han dset in t he te lephon e ba se or the charg er. If it do es not seem to re spond, try the fo llowin g (in the o rder l isted) : • Disc onnect the power to the telep hone base. • Di[...]

www.vtechphones.com 46 Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged i[...]

www.vtechphones.com 47 Additional information Limited Warranty 6. Prod uct p urc hase d, use d, ser vi ced, o r ship ped f or rep air fro m out side t he Uni ted St ates of A mer ica or C anad a, or us ed for c omm erci al or in stit utio nal pu rpo ses (i nclu din g but not lim ited to Pr odu cts u sed fo r rent al pur pos es); or 7 . Prod uct re [...]

www.vtechphones.com 48 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product f[...]

www.vtechphones.com 49 Additional information FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference[...]

www.vtechphones.com 50 FCC, ACTA and IC regulations * Remain on the line and briey explain the reason for the call before hanging up. * Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the followi[...]

www.vtechphones.com 51 Additional information Technical specications Frequency control Crystal controlled PLL synthesizer Transmit frequency Base: 912.75 - 917.10 MHz Handset: 5863.80 - 5872.5 MHz Receive frequency Base: 5863.80 - 5872.5 MHz Handset: 912.75 - 917.10 MHz Channels 30 Nominal effective range Maximum power allowed by FCC and IC. Act[...]

www.vtechphones.com 52 Index A Ab out ann ounc emen ts 26 Ab out ca ll hist or y (caller I D ) 23 Answe ring sy stem ope ratio n 26 Answe ring sy stem setu p 28 Audi ble in dic ators 2 6 B Bat teri es 35 Bat ter y care a nd per for manc e 35 Befo re you beg in 1 Bel t clip 5 C Call s cree ning /i nterc ept 29 Call er ID 22 Char ge the h ands et bat[...]

www.vtechphones.com 53 L La nguag e 6 Limited Warranty 46 Lis ten to, save & del ete mes sage s 29 M Mai ntenan ce 46 Move a di rect or y entr y to the s pee d dial 1 7 O Op eratin g rang e 1 4 P Par ts ch eck list 1 R Reas sig n loc ation s in spe ed di al 21 Rec ord a m emo 30 Rec ord you r annou nce ment 27 Rem ote acc ess 32 Rem ote acc ess[...]

VTECH TELECOMMUNICATIONS LTD. A memb er of THE V TECH GROUP OF COM P A NIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. Copyr ight © 2007 for V TECH TELECOMMU NICA TIONS L TD. Printed in Ch ina. 91-000913-040-100[...]

U s e r ’ s m a n u a l www.vtechphones.com Model : ia5863[...]