Vonage IP8100 manual

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Table of contents for the manual

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    T able Of Contents GE T TI NG S T AR TED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Befo re you be gin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 GPL Li cen se Infor mat ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Pack age Co ntent s . . . . . . . . . . . . . . . . [...]

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    1 Getting Started Before y ou begin 1. Pre-register with Vonage Service by logging on to www.vonage.ca. 2. Check and make sure you meet the system requirement below. • You must have a personal computer with the following applications and hardware: • Microsoft ® Internet Explorer TM 5.5 or higher for Windows; or M icrosoft ® Internet Explorer [...]

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    2 Getting Started Portions of the software associated with this product are open source, and fall within the scope of the GNU General Public License (GPL). Accordingly, those portions of code are available to the public, consistent with the requirements of the GPL, in either source code format or object code format, depending upon the nature of the[...]

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    3 Getting Started 6. Charger Wall Mounting Bracket(s) 7. Belt Clip(s) 8. User Documentation CD 9. Quick Start Guide 10. Battery(ies) 1. Base Unit 2. Handset(s) 3. Handset Charger(s) 4. Ethernet Cables 5. Base Power Adapter The IP8100 series Broadband telephone is an advanced Broadband VoIP cordless telephone set, capable of supporting up to four ha[...]

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    4 Getting Started Installation Directions Installation Without A Router PC DSL or Cable Modem INTERNET Base Unit Handset 1 & 2 NO TE: The IP8100 series telephone is expandable up to a total of 4 handsets. Uses model IP811 (sold separately) WAN Port PC/LAN Port W arning: Do not route the Ethernet cable to outdoors, and ensure that you are using [...]

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    5 Getting Started Installation Directions STEP 3 Connect one end of the yellow Ethernet cable to the yellow port, labeled “PC/ LAN,” located on the back of the base unit and connect the other end of the yellow cable to the Ethernet port of your computer. STEP 4 Connect one end of the blue Ethernet cable to the blue port, labeled “WAN,” loca[...]

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    6 Getting Started Installation Directions A. Open a web browser such as Microsoft ® Internet Explorer using the computer connected through your IP8100 Ethernet port. In the a ddress of location fi eld, type <http://192.168.15.1> and press ENT ER . This displays the login screen. Enter the default password ‘VTech’ and click on login. B. [...]

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    7 Getting Started Existing Network Router Base Unit INTERNET DSL or Cable Modem PC WAN Port Laptop Handset 1 & 2 Installation With A Router Installation Directions W arning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation. STEP 1: Using the blue Eth[...]

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    8 Getting Started STEP 3: Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manual. Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Ple[...]

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    9 Getting Started Installation Directions DSL or Cable Modem INTERNET Laptop PC Base Unit Handset 1 & 2 W AN P ort W arning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation. STEP 1: Using the blue Ethernet cable provided, connect one end into the bl[...]

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    10 Getting Started STEP 3: Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manual. Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Pl[...]

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    11 The Setup Wizard The Setup Wizard helps setup your system. Open a web browser such as Microsoft ® Internet Explorer TM using the computer connected to the IP8100 series telephone’s PC/LAN port, then follow the steps below. Note : The screens you will see are stored in the IP8100 series telephone; they are not web site pages. During setup, ign[...]

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    12 The Setup Wizard 3. Enter the default password ‘VTech’ to display the initial Wizard screen. The Setup Wizard 4. Click the Run Wizard button to display the Internet Connection Type screen.[...]

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    13 The Setup Wizard Ty p e ( W A N ) At this screen you must choose an Internet connection type (you will be allowed to choose only one). If you are not sure which to choose, ask your Internet Service Provider. After you make a selection, click Next to display the setup screen for the option you’ve chosen. Internet Connection T ype Dyna mic IP Ad[...]

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    14 The Setup Wizard The following screen appears if you select Dynamic IP Address as your Internet connection type. Dynamic IP Address Screen Click Next to continue or click Back to return to the previous screen. Clicking Exit takes you back to the initial wizard screen without saving any changes.[...]

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    15 The Setup Wizard The following screen appears if you select PPPoE as your Internet connection type. PPP oE Screen Enter the username and password (provided by your Internet Service Provider) that you use when accessing the Internet. When finished, click Next to continue or click Back to return to the previous screen. Clicking Exit takes you bac[...]

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    16 The Setup Wizard The following screen appears if you select Static IP Address as your Internet connection type. Set Static IP Address Screen Delete anything that appears in these fields when the screen is displayed, then enter the WAN and DNS addresses provided by your ISP. Click Next to continue or click Back to return to the previous screen. [...]

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    17 The Setup Wizard Click Save Setting for the changes to take effect or click Back to return to the previous screen. Clicking Exit takes you back to the initial wizard screen without saving any changes. Setup Completed Screen[...]

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    18 The Setup Wizard Click Close Wizard to return to the initial wizard screen. T est y our connections Re-launch your web browser. Your designated home page should appear. If your home page does not appear, try the following: • Reboot your computer. • Turn off or unplug your modem for a few seconds, then turn it back on. • If you still have n[...]

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    19 Menu Structure Basic • Wizard • ISP Connection • Logout Adv anced • Vir tual Server • Filters • DMZ • Logout Admin • Settings • DHCP • Passw ords • Other • Restore Settings • Logout Status • Broadband T elephone Info • Activity • T raffic • DHCP Client • Logout Help • Basic • Advanced • Admin • Status[...]

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    20 Basic Settings S etup Wi zar d Scre en Click Run Wizar d for a simple, step-by-step configuration of your IP8100 series telephone settings. It is usually not necessary to do this after initial setup is complete. To re-run the Wizard to update settings, please see the Setup Wizard section on page 12. ISP C onne ction S et tings Scr ee n Use this[...]

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    21 Basic Settings Basic Settings • MAC Add res s : Th is de fa ul ts to th e MA C (M edi a Ac ce ss Co nt ro l) ad dr ess of the WAN por t in the IP81 0 0 ser ies tele phon e. If your ISP has regi stered the MAC add ress of your c omputer, y ou c an manua lly enter it h ere, or use the DH CP Clie nt List to c opy it. • DH CP Clie nt List : List[...]

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    22 Basic Settings IS P Conne ct ion Se tt ings : PPPoE PPPoE stands for Point to Point Protocol over Ethernet. This setting is often used by DSL service providers. Choose this setting if you are required to enter a username and password when accessing the Internet. Basic Settings[...]

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    23 Basic Settings • User Na me : Enter the us er name req uired by your ISP when you c onne ct to the Inter net. Note: you may nee d to appe nd your ISP ’ s do main su f fix to the u sernam e, i.e ., username@verizon.net. • Passwo rd : Enter t he pas sword requ ired by your ISP when you c onne ct to t he Internet. • Re - t ype Pa sswor d :[...]

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    24 Basic Settings ISP C onne ctio n Set tings : S tat ic IP Addre ss This connection type is rarely required. Contact your ISP to confirm IP information before choosing this option. Basic Settings[...]

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    25 Basic Settings Note : When entering the numbers, remember that each number must be in the correct format (four sets of numbers separated by periods, with no spaces). • IP A ddress: Enter th e value as sign ed by your ISP . • Subnet Mask: Enter th e value as sign ed by your ISP . • IS P Ga teway Add res s : Enter the val ue ass igne d by yo[...]

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    26 Adv anced Settings These settings require advanced networking knowledge. Incorrectly changing these settings may interrupt your Internet or VoIP service. These setting affect devices connected to the PC/LAN port on your IP8100 series telephone. Virtual Ser ver Virtual Server, also known as port forwarding, allows you to enable other Internet use[...]

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    27 Adv anced Settings • Virtu al Ser ver: (De fa ult Off): Cl ic k On to enable or Off to disable. This indicat es wheth er the vi r tual ser ver is i niti ally ena ble d or dis able d when it i s create d or modified. • Name: Enter a name fo r the vir tu al ser ver you are set ti ng up. • De sti nat ion I P: Enter th e private IP add ress o[...]

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    28 Adv anced Settings Filte rs Filters allow you to restrict or permit Internet access for computers on your l ocal network. The filter type supported on your IP8100 series telephone is IP Filter. Adv anced Settings IP Filte rs An IP filter is used to deny any specific computer from accessing the Internet using the computer’s IP address. You c[...]

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    29 Adv anced Settings • IP Filt ers : (Defaul t to On) : Cli ck On to enable or Off to dis abl e. This i ndi cates wheth er the IP fi lter is ini tial ly enab led or d isa bled w hen it i s created o r modi - fied. • Name: Enter a name t he IP Filter you are s ett ing up. • De sti nat ion I P: Enter th e private IP add ress t hat will b e a[...]

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    30 Admin Settings These settings can help you protect against unauthorized access and manage your IP8100 series firmware. Setti ngs Admin Settings[...]

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    31 Admin Settings Loc al Ne twork • IP A ddress: ( Defau lt 192. 1 6 8. 15. 1.) The Inter net Prot oco l (I P) addr ess of yo ur IP8100 series telephone is pr ivate an d can not be s een on t he Inte rnet . Y ou c an c hang e thi s num ber i f need ed, b ut it i s usu ally n ot nec es sar y to d o so. • Subnet Mask: ( Default 255. 255.25 5.0.) [...]

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    32 Admin Settings Leave DHCP set to On and be sure that you have selected Obtain an IP address A utomatically in the Internet Protocol (TCP/IP) Properties dialog box on your client computers. Admin Settings DHCP Serv er • DHCP Serv er: Enable /disable DHCP . • Star ting IP address : The st ar ting IP ad dress fo r the DH CP ser ver’s IP assig[...]

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    33 Admin Settings Pa sswo rds Changing the default user password is not required by the IP8100 series telephone, but it can help prevent unauthorized tampering with the IP8100 series telephone’s settings. Once a password is set, only those who know the password will be allowed to change or view settings. Note: Write down the password and store it[...]

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    34 Admin Settings O th er O ption s Admin Set t ings Ping T est • A troub lesh ootin g tool. Th is opt ion all ows you to test th e IP con nec tivi ty of t he devic es on your l oca l net work. Enter t he IP addr ess of th e devic e to be teste d then c lic k Ping. Th e ping resu lts are t hen dis played in t he wind ow below t he Ping but to n.[...]

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    35 Admin Settings Restore Set tings At thi s screen you c an resto re saved set ting s if the IP81 0 0 ser ies tele phon e bec omes u nsta ble and n eeds to b e reset. Adm in S e t t in g s Restor e Route r Set tings • Res tor e to Facto ry D ef ault S et tin gs : Click Restore to reset th e IP8 1 0 0 serie s teleph one to its or igin al factor y[...]

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    36 Status Screens Statu s screen s disp lay repor ts of n etwor k acti vit y and traf fi c stati stic s of your IP8 100 ser ies tele pho ne. Broad band T e lep hone I nformat ion This s creen d isp lays the curr ent statu s of the IP81 0 0 seri es tele phone. Statu s Screens Broad band T e lep hone ( L AN ) Informa tion Dis plays the IP81 0 0 ser [...]

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    37 Status Screens • If your ISP co nnec tio n ty pe is Dy namic, b ut tons at th e bot tom of the s creen are labe led as DHCP Renew and DHCP Release . The bu tto ns all ow you to releas e or renew the IP Ad dres s assi gned by your Intern et Ser vic e Provider . • If your IS P conn ect ion t ype i s PP PoE, but ton s at the bot to m of the sc [...]

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    38 Status Screens T raf fic Stati stics This s creen d ispl ays a summar y of the d ata sent an d recei ved by your Local Area Net work and Wide Area Net work. Statu s Screens • Refresh : Click to u pdate th e scree n and see t he most re cent tr affi c stat isti cs.[...]

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    39 Status Screens DHCP Cl ient This screen displays a list of IP addresses distributed to your local LAN network by the IP8100 series telephone. Status Screens DHCP Server Click DHCP Server Settings takes you back to the DHCP screen under Admin. You may view or change your local network IP settings there. DHCP Client T able This is a list of device[...]

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    40 Help The Help menu provides on-line help to IP8100 series telephone web-based features. Click on the available underlined topic takes you to its detailed help page. Help[...]

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    41 Glossary Authen tication Authentication refers to the verification of a transmitted message’s integrity. Broadband Usually refers to Internet connections that provide faster data transfer rates than standard dial-up. Cable Internet and DSL are examples of broadband. DHCP Server DHCP (Dynamic Host Configuration Protocol) server is a server ru[...]

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    42 Glossary Glossary Firmware Firmware refers to the operating code or program that tells the IP8100 series telephone what to do and how to do it. Host Name The name given to a computer or client station that acts as a source for information on the network. HT TP HTTP (Hyper Text Transfer Protocol) is the communications protocol used to connect to [...]

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    43 Glossary Glossary MTU MTU (Maximum Transmission/Transfer Unit) is the largest packet size that can be sent over a network. Messages larger than the MTU are divided into smaller packets. NA T NAT (Network Address Translation — also known as IP masquerading) enables a LAN to present itself to the Internet with one address. NAT converts the addre[...]

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    44 Glossary Glossary TCP (Transmission Control Protocol) is the transport protocol in TCP/IP that ensures messages over the network are transmitted accurately and completely. TCP/IP TCP/IP (Transmission Control Protocol/Internet Protocol) is the main Internet communications protocol suite. TCP ensures that data is completely sent and received at th[...]

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    45 T roub leshooting How do I a cce ss the w eb -b ase d configura tion for t he I P81 0 0 se ries telephone? It is important that you have the latest patches and bug fixes for your web browser when attempting to connect to the configuration for your telephone adapter. We recommend using the following: Internet Explorer TM 5.5 or higher Netscape[...]

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    46 T roub leshooting T roubleshooting Step 5: Access the web-based configuration of the IP8100 series telephone. Open your web browser and enter http://192.168.15.1 (do NOT type www), in the address bar. Use the instructions that were provided with the IP8100 series telephone to complete the configuration as needed. Specifically, you will need t[...]

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    47 T roub leshooting T roubleshooting How do I chec k my computer’ s IP address? Note : The following information assumes the computer is connected to the PC port on the IP8100 series telephone. It also assumes the computer’s TCP/IP settings are configured to obtain an IP address automatically. Included in the troubleshooting section of this m[...]

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    48 T roub leshooting T roubleshooting connect. For example: username@bellsouth.net username@verizon.net username@earthlink.net Contact your ISP if you are unsure of your username or password. Some DSL providers will issue a Dynamic IP address without using PPPoE for authentication. If this is the case for your provider, use the setup wizard in the [...]

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    49 T echnical Specifi cations Base Physical Connector s • 1 0 /1 0 0M bps R J45 Ether net WAN por t • 1 0 /1 0 0M bps RJ 45 auto - MDI / MDIX Ethern et LA N por t • Power adapter jac k Cordless • RF Frequen cy Ban d : DSSFH 5.8GHz • Chan nels : 95, c hanne l spac ing : 86 4 KHz • Sensitivity: -95 dBm • 2.5 mm head set jack Vo I P •[...]

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    50 T echnical Specifi cations T echnical Specifi cations Dimension • Bas e: 2 ” ( W) x 6. 25” ( D) x 5” ( H ) Hands et : 2 ” (W ) x 1 . 5” ( D) x 6 ” ( H ) Pow e r • Bas e unit vol tage AC adap ter voltag e: 6 0Hz, 100 – 240 V • Base u nit volt age AC adapter ou tput : 5. 1 VDC 1 70 0m A • Hand set volt age : 3.6 VDC Operati[...]

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    51 A Activity Logs 37 ADMIN SETTINGS 30 ADVANCED SETTINGS 26 B BASIC SETTINGS 20 Before you begin 1 Broadband Telephone Information 36 D DHCP Client 39 DHCP Screen 31 DMZ 29 Dynamic IP Address Screen 14 F Filters 28 G GETTING STARTED 1 GLOSSARY 41 GPL License Information 2 H HELP 40 I Installation Directions 4 Internet Connection Type 13 ISP Connec[...]