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Vivotek PT3122 manual

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Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    - 1 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Before You Use This Product The use of surveillance devices may be prohibited by law in your countr y . The Network Camera is not only a high - performance web - ready camera but also can be part of a flexible surveillance system. It is the user ’ s responsibi lity to ensure th[...]

  • Page 3

    - 2 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Table of Contents Before You Use This Product 1 Package Contents 4 In stallation 5 Hardware Installation 5 Software Installation 6 Check Network Settings 9 Add Password to prevent Unauthorized Access 9 How to Use 10 Authentication 10 Installing Plug - in 11 Primary User ’ s Cap[...]

  • Page 4

    - 3 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Weekly Schedule 35 Event operation 35 Sequential operation 36 Camera Control 37 UPnP and DDNS Settings 39 Remote controller 40 Viewing system parameters 41 Factory default 41 Appendix 42 A. T roubleshooting 42 B. Frequently asked questions 46 C. URL commands of the Network Camera[...]

  • Page 5

    - 4 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Package Contents P T 31 12 or PT3122 Power adapter A/V Cable Remote Controller Camera stand Software CD Quick installation guide Warranty card[...]

  • Page 6

    - 5 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Installation Hardware Installation Please verify that your product package contains all the acces sories listed in the foregoing Package Contents. Depending on the user ’ s application, an Ethernet cable may be needed. The Ethernet cable should meet the specs of UTP Category 5 [...]

  • Page 7

    - 6 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Software Installation In this manual, "User" refers to whoever has acces s to the Network Camera, and "Administrator" refers to the person who can configure the Network Camera and grant user access to the camera. At the end of the hardware installation, the Ad[...]

  • Page 8

    - 7 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Upon IP in staller ’s start up, a searching box will pop up . This program searches for Vivotek ’ s product on the same LAN: After searching the LAN, the main window of IP installer will pop up. The IP addresses shown in the "Current IP Address" field reflect thos e[...]

  • Page 9

    - 8 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 The Vivotek ’ s new uPnP function will always assign an IP address for the Network C amera . T he A dministrator can click on button “ Link to selected de vice ” to connect the I.E. to the camera . If the camera is not o n the IP installer list , click on the “ Search ”[...]

  • Page 10

    - 9 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Initial Access to the Network Camera Check Network Settings The Network Camera can be connected either before or immediately after software installation onto the Local Area Network. The Administrator should complete the network settings on t he configuration page, including the c[...]

  • Page 11

    - 10 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 How to Use Authentication After opening the Web browser and typing in the URL of the Network Camera, a dialogue window pops up to request a username and password. Upon success ful authentication, the following figure is displayed. The foreground is the login window and the backg[...]

  • Page 12

    - 11 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Installing Plug - in For the initial access to the Network Camera in Windows, the web browser may prompt for permission to install a new plug - in that is the Network Camera. Permission request depends on the I nternet security settings of the user ’ s PC or notebook. If the h[...]

  • Page 13

    - 12 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Primary User ’ s Capabilities Ma in Screen with Camera View The main page layout has three parts : Configuration functions : The camera can be configured using these user interfaces. Camera View : W h at the camera sees . Pan/Tilt control buttons : T he se buttons provide a co[...]

  • Page 14

    - 13 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 The Configuration: “ Digital Output ” Click ing on the “ On ” or “ Off ” button turn s the d igital output to either on or off status. “ Client Settings ” Click ing on this button link s you to the client setting pages, please check the following session for more[...]

  • Page 15

    - 14 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Client Settings At the initial access to the “C onnection ty pe ” page in Windows, the web browser will ask for a new plug - in installation, the plug - in being the Network Camera. This plug - in has been registered for certification and can be used to change the parameters[...]

  • Page 16

    - 15 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 The TCP protocol allows for less packet loss and produce a more accurate video displa y . The downside with this p rotocol is that the real - time effect i s worse than that with the UDP protocol. The HTTP protocol must be selected if the network is protected by a firewall and i[...]

  • Page 17

    - 16 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Administrator ’ s Capabilities Fine - tuning for Best Performance There are a few choices the Administrator is allowed to maximize the capabilities of the Network Camera. Best performance generally equates to the fastest image refresh rate with the best video qualit y , and at[...]

  • Page 18

    - 17 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 to 25 fps or 30 fps. If you are shooting fast - moving images, you may want to slow the maximum frame rate down to 20 fps in order to lower the rate of data transmission. This allows for better video quality and the human eyes cannot readily detect the differences between those [...]

  • Page 19

    - 18 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 1 2 3 4[...]

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    - 19 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Opening accounts for new users Protect Network Camera by passwords Network Camera is shipped without any password by default. That means everyone can access Network Camera including the configuration as long as the IP address is known. It is necessary to assign a password if Net[...]

  • Page 21

    - 20 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 still images and will be refreshed periodically and automaticall y . It nee ds a script function supported by the web browse r. 1. Click on “Configuration” on the homepage, 2. Click on “ Security ” in the left column, 3. Go to the bottom of the page and check off on “ [...]

  • Page 22

    - 21 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 4. Click on ”Save” and wait for the system to restart, 5. Click on “Application” in the left column, 6. Select the day or days of the week in “Weekly schedule” you want to upload the pictures, 7. Select “Sequential operation” and set the int erval, 8. Un select &[...]

  • Page 23

    - 22 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 An auto - refresh homepage can be used to periodically p oll the newest image from the Network Camera. It is most efficient if using a free web space provider as the FTP service may be limiting. 1. Prepare an auto - refresh homepage as the following example. The URL of image is [...]

  • Page 24

    - 23 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Building a security application The Administrator can combine options on the application page to perform many useful security applications. There are two trigger sources coming from attached devices, such as for motion detection. There are also two kinds of actions responding to[...]

  • Page 25

    - 24 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 5. Set the delay before detecting next event to avoid continuous false alarms following the original event, 6. Set the delay to take snapshots after event to capture the direction of the moving objects, Send snapshots when motion is detected If no external sensor is available, t[...]

  • Page 26

    - 25 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Software revision upgrade Customers can obtain the up - to - date software from the web site of Vivotek . An easy - to - use Upgrade Wizard is provided to upgrade the Network Camera with just a few clicks. The upgrade function is opened to the Administrator onl y . To upgrade th[...]

  • Page 27

    - 26 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Definitions in Configuration Only the Administrator can access system configuration. Each category in the left column will be explained in the following pages. The bold texts are the specific phrases on the Option pages. The Administrator may type the URL below the figure to dir[...]

  • Page 28

    - 27 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 System parameters " Host name " The text displays the title at the top of the main page. “ Turn off the LED indicator ” Check this option to shut off the LED beside the lens. It can prevent the camera ’ s operation being notic ed. " Keep current date and tim[...]

  • Page 29

    - 28 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 User group administration “ Root password ” Change the Administrator ’ s password by typing in the new password identically in both text boxes. Th e typed entries will be displayed as asterisks for security purposes. After pressing , the web browser will ask the Administra[...]

  • Page 30

    - 29 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Network settings Any changes made on this page will restart the system in order to validate the changes. Make sure every field is entered correctly before clicking on . " Rese t IP address at next boot ", the default status is checked to avoid erroneous entries during [...]

  • Page 31

    - 30 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 “ SMTP (mail) server 2 ” The domain name or IP address of another email server once the previous server is unreachable. “ Recipient email address 2 ” The email addresses of the recipients for the backup serve r. “ Return email address ” The return email address used [...]

  • Page 32

    - 31 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 HTTP “ Http port ” This can be other than the default Port 80. Once the port is changed, the User must be notified the change for the connection to be successful. For instance, when the Adminis trator changes the HTTP port of the Network Camera whose IP address is 192.168.0.[...]

  • Page 33

    - 32 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Video codec parameters “ Text on video ” The text will be displayed in the black bar above the video window with a timestamp. The timestamp is captured from the dat e and time of the Network Camera that is maintained by a built - in real - time clock. “ Color ” Select ei[...]

  • Page 34

    - 33 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532[...]

  • Page 35

    - 34 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Motion detection “ Enable motion detection ” Check this option to turn on motion detection. Click on this button to add a new window. At most three windows can exist simultaneousl y . Use the mouse to click, hold, and drag the window frame to resize or the title bar to move.[...]

  • Page 36

    - 35 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Application setup Weekly Schedule “ Sun ” ~ “ S at ” Select the days of the week to perform the following operations. “ Snapshots begin at ” Set the time to start operations. “ Snapshots stop at ” Set the time to stop operations. Setting identical begin time and [...]

  • Page 37

    - 36 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 stand for the snapshots, before event, right upon event, and after event. T he date and time suffix may also be added as an option. Confirm the external mail or FTP server settings in the network configuration. “ Reset output ” Select and save this option to reset the extern[...]

  • Page 38

    - 37 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Camera Control On the C amera C ontrol page, there are two main function control a reas : Camera control area The pan and tilt function s can be control led with these buttons. The “ Left ” button aims the camera to the left ; the “ Right ” , “ Up ”, and “ Down ”[...]

  • Page 39

    - 38 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 “ A uto pan/patrol speed ” This defines the speed of pan ning and patrol, the greater the value, the faster the speed. Preset function area ” Enable IR con trol ” C heck ing this box allow s the A dministrator to enable the IR controller to move the aim of the camera. To[...]

  • Page 40

    - 39 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 UPnP and DDNS S ettings “ Enable DDNS ” This option turn s on the DDNS function. “ Provider ” The provider list contains four hosts that provide DDNS services. Please connect to the service provide r ’ s website to make sure the service charges. “ Host name ” If th[...]

  • Page 41

    - 40 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Remote controller Models PT3112 and PT3122 both provide a remote controller to command the camera ’ s pan/tilt and other functions. The direction control part provides the function as on the main web page. T he Pan/Patrol/Stop functions are also the same as on the main web pag[...]

  • Page 42

    - 41 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Viewing s ystem log Click on the link on the configuration page to view the system log file. The content of this file provides useful information about configuration and connections after system boot - up. Viewing system parameters Click on this link on the configur ation page t[...]

  • Page 43

    - 42 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Appendix A. Troubleshooting Status LED After powering up, the Network Camera performs a self - diagnostic to detect any hardware defects. The following table lists the LED patterns in general . In case of any fatal error , the LED will blink in a pattern other than those below. [...]

  • Page 44

    - 46 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 B. Frequently asked questions Q What if I forget my password? A After the A dministrator's password has been assigned, e very access to the Network Camera needs authentication. If you are one of the managed users, you have to ask the Administrator for the password. If you a[...]

  • Page 45

    - 47 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 if the Network Camera is conn ected to the Internet and the function is enabled. Differences of several hours may result from the time zone setting. Q Can I install it on ceiling? A Yes. There are flip and mirror options in the video configuration page to correct the images for [...]

  • Page 46

    - 48 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 A Too many users requesting the real - time multimedia content will jam the network. For best results, the Network Camera is designed to accommodate a maximum of ten (10) users to watch an d listen at the same time. For a larger number of users, it is recommended to build anothe[...]

  • Page 47

    - 49 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 C. URL commands of the Network Camera For some customers who already have their own web site or web control application, the Network Camera can be easily integrated through convenient URLs. This section lists the c ommands in URL format corresponding to the basic functions of th[...]

  • Page 48

    - 50 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 The Network Camera will automatically restart after restoring factory default configurations. Restart system /setup/reset.cgi Restart the Network Camera without warning.[...]

  • Page 49

    - 51 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Page URL The configuration page has a frame layout i ncluding an option list frame and an option page frame. Referenced URLs, except for the configuration page, direct users to the option page frame onl y . Some pages, such as image quality setting and preset setting, are opened[...]

  • Page 50

    - 52 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 General format of command URL Every configuration can be set through URL with the POST method by the Administr ator onl y. <general format> URL[?[name=value][&name=value] ……] <method> POST <authorized user> root System configuration URL URL: /setup/syst[...]

  • Page 51

    - 53 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Security configuration URL URL: /setup/securit y .cgi NAME VALUE DESCRIPTION rootpass <text string shorter than 15 characters> change root password username <text string shorter than 15 characters> add new user userpass <text string shorter tha n 15 characters>[...]

  • Page 52

    - 54 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 dns1 <IP address> primary DNS server dns2 <IP address> secondary DNS server smtp1 <domain name or IP address> primary SM TP server mailto1 <string shorter than 80 characters> mail recipient address smtp2 <domain name or IP address> secondary SMTP se[...]

  • Page 53

    - 55 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 DDNS & UPnP configuration URL URL: /setup/ ddns .c gi NAME VALUE DESCRIPTION enddns anything En able DDNS function. This option must be resent whenever the URL is called, if DDNS function is to be enabled. 1 DynDDNS.org(Dynamic) 2 DynDDNS.org( Custom ) 3 TZO.com provider 4 d[...]

  • Page 54

    - 56 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 B/W monochrome color <other than B/W> color fixb fix bit rate quality <other than fixb> fix quantization 1 lowest quality of video 2 lower quality of video 3 normal quality of video 4 higher quality of video quan 5 highest quality of video 64000 set bit rate to 64K b[...]

  • Page 55

    - 57 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 improve anthing to i mprove aud io quality in low bandwidth environment , t his option must be resent whenever the URL is called, if it is to be enabled. internal set the audio source from built - in microphone. mphone external set the audio source from line - in microphone. Cam[...]

  • Page 56

    - 58 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Image quality configuration URL URL: /setup/image.cgi NAME VALUE DESCRIPTION brightness < - 5 ~ 5> adjust brightness of image contrast < - 5 ~ 5> adjust contrast of image hue < - 5 ~ 5> adjust hue of image s aturation < - 5 ~ 5> adjust saturati on of imag[...]

  • Page 57

    - 59 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 motion3 < not required > set motion window3 as trigger condition ioalarm < not required > trigger D O when DI condition matched mdalarm < not required > trigger DO when motion detected ioupload < not required > upload snapshot when DI condition matched md[...]

  • Page 58

    - 60 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 D. Technical specifications - System CPU: T rimedia PNX1300 RAM: 16MB SDRAM ROM: 2MB FLASH ROM - Networking Protocol TCP/I P , HTT P , SMT P, FT P , Telnet, NT P , DNS and DHCP Physical 10 B as eT Ethernet or 100 B as eT Fast Ethernet - Video Algorithm Supported MPEG4(short head[...]

  • Page 59

    Electromagnetic Compatibility (EMC) This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. l This device may not cause harmful interference, and l This device must accept any interference received, including interference that may cause undesired operat ion. This equipment has been te sted and found to com[...]