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Vivotek 3123 manual

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Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    - 1 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Before You Use This Product The use of surveillance devices may be prohibited by law in your countr y . The Network Camera is not only a high - performance web - ready camera but also can be part of a flexible surveillance system. It is the user ’ s responsibi lity to ensure th[...]

  • Page 3

    - 2 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Table of Contents Before You Use This Product 1 Package Contents 5 Inst allation 6 Hardware Installation 6 Software Installation 8 Initial Acc ess to the Network Camera 10 Initial Access to the Network Camera 11 Check Network Settings 11 Add Password to Prevent Unauthorized Acces[...]

  • Page 4

    - 3 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 F TP 36 Video Codec Parameters 38 Motion Detection 39 Motion Detection 40 Application Setup 41 Weekly Schedule 41 Event Operation 41 Sequential Operation 42 Camera Control 43 UPnP and DDNS Settings 45 Remote Controller 46 Viewing System Parameters 47 Factory Default 47 Appendix 4[...]

  • Page 5

    - 4 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Application Configuration URL 59 D. Technical Specifications 61[...]

  • Page 6

    - 5 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Package Contents P T 31 13 or PT3123 Power adapter A/V Cable Remote Controller Camera stand Antennas Software CD Quick installation guide Warranty card[...]

  • Page 7

    - 6 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Installation Hardware Installation Please verify that your product package contains all the accessories listed in the foregoing Package Contents. Depending on the user ’ s application, an Ethernet cable may be needed. The Ethernet cable should meet the specs of UTP Category 5 a[...]

  • Page 8

    - 7 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 self - test, go to next paragraph “ Software installatio n ” . If the Ethernet is not available, Network Camera will switch to wireless LAN mode. To install in wireless LAN If the Ethernet is not available while power on, the Network Camera will search for any access point wi[...]

  • Page 9

    - 8 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Software Installation In this manual, "User" refers to whoever has access to the Network Camera, and "Administrator" refers to the person who can configure the Network Camera and gra nt user access to the camera. At the end of the hardware installation, the Ad[...]

  • Page 10

    - 9 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Upon IP installer ’s start up, a searching box will pop up . This program searches for Vivotek ’ s product on the same LA N: After searching the LAN, the main window of IP installer will pop up. The IP addresses shown in the "Current IP Address" field reflect those [...]

  • Page 11

    - 10 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Th e Vivotek ’ s new uPnP function will always assign an IP address for the Network C amera . T he A dministrator can click on button “ Link to selected device ” to connect the I.E. to the camera . If the camera is not o n the IP installer list , click on the “ Searc h ?[...]

  • Page 12

    - 11 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Initial Access to the Network Camera Check Network Setting s The Network Camera can be connected either before or immediately after software installation onto the Local Area Network. The Administrator should complete the network settings on the configuration page, including the [...]

  • Page 13

    - 12 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 How to Use Authentication After opening the Web browser and typing in the URL of the Network Camera, a dialogue window pops up to request a username and password. Upon successful authentication, the following figure is displayed. The foreground is the login window and the backgr[...]

  • Page 14

    - 13 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Instal ling Plug - in For the initial access to the Network Camera in Windows, the web browser may prompt for permission to install a new plug - in for the Network Camera. Permission request depends on the Internet security settings of the user ’ s PC or notebook. If t he high[...]

  • Page 15

    - 14 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Primary User ’ s Capabilities Main Screen with Camera View The main page layout has three pa rts : Configuration functions : The camera can be configured using these user interfaces. Camera View : W h at the camera sees . Pan/Tilt control buttons : T he se buttons provide a co[...]

  • Page 16

    - 15 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 The Configuration: “ Digital Output ” Click ing on the “ On ” or “ Off ” button turn s the d igital output to either on or off status. “ Client Settings ” Click ing on this button link s you to the client setting pages, please check the following session for more[...]

  • Page 17

    - 16 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Client Settings At the initial access to the “C onnection type ” page in Windows, the web browser will ask for a new plug - in installation, the plug - in being the Network Camera. This plug - in has been registered for certification and can be used to change the parameters [...]

  • Page 18

    - 17 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 The TCP protocol allows for less packet loss and produce a more accurate video displa y . The downside with this protocol is that the real - time effect i s worse than that with the UDP protocol. The HTTP protocol must be selected if the network is protected by a firewall and it[...]

  • Page 19

    - 18 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Administrator ’ s Capabilities Fine - tuning for Best Performance There are a few choices the Administrator is allowed to maximize the capabilities of the Network Camera. Best performance generally equates to the fastest image refresh rate with the best video qualit y , and at[...]

  • Page 20

    - 19 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 system and 30 fps in a 60Hz system. If your network bandwidth is more than 384Kbps, you can fix the bit rate according to your bandwidth and set the maximum frame rate to 25 fps or 30 fps. If you are shooting fast - moving images, you may want to slow the maximum frame rate down[...]

  • Page 21

    - 20 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Opening A ccounts for N ew U sers Protect Network Camera by passwords Network Camera is shipped without any password by default. That means everyone can access Network Camera including the con figuration as long as the IP address is known. It is necessary to assign a password if[...]

  • Page 22

    - 21 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 option to access DI/DO is provided for each account. Some users may need to prohibit from control ling your attache d devices. Another option allows different control to pan/tilt function s of the Network Camera . You may delete some users from ○ 3 . More flexible options for [...]

  • Page 23

    - 22 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 3. Go to the bottom of the page and check off on “ Allow more viewers with snapshot mode ” , 4. Set the snapshot in terval to refresh the still image automaticall y . The longer the snapshot interval, the better the snapshot mode works for multiple viewers. If you want to ex[...]

  • Page 24

    - 23 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 5. Click on “Application” in the left column, 6. Select the day or days of the week in “Weekly schedule” you want to upload the pictures, 7. Select “Sequential operation” and set the interval, 8. Un select "FTP put snapshots with date and time suffix" as th[...]

  • Page 25

    - 24 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 according to your Network Camera. Define the refresh interval according to your network bandwidth for best result. If the refresh rate is too fast and there is a large number of visitors, this may overload the Network Camera and slows the response. Example of an auto - refresh w[...]

  • Page 26

    - 25 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 <html> <p align=left> <font size="7" face="Comic Sans MS" color="#FF0000"> Network Camera Demo </font> </p> <p align=left> <! -- Begin of scripts to auto refresh the image. Change the IP address in the image UR[...]

  • Page 27

    - 26 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Building a S ecurity A pplication The Administrator can combine options on the application page to perform many useful security applications. There are two trig ger sources coming from attached devices, such as for motion detection. There are also two kinds of actions responding[...]

  • Page 28

    - 27 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 4. Check the “Event operation ” . The triggering condition can be set to detected motion or status of the attached device, 5. Set the delay before detecting next event to avoid continuous false alarms following the original event, 6. Set the delay to take snapshots after eve[...]

  • Page 29

    - 28 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 11. Use the mouse to click, hold, and drag the window corner to resize or the title bar to move, 12. Fine - tune using the “Sensitivity” and “Percentage” fields to best suit the camera ’ s environment. Higher ”Sensitivity” detects the slighter motion. Higher “Per[...]

  • Page 30

    - 29 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Software R evision U pgrade Customers can obtain the up - to - date software from the web site of Vivotek . An easy - to - use Upgrade Wizard is provided to upgrade the Network Camera with just a few clicks. The upgrade function is opened to the Administrator onl y . To upgrade [...]

  • Page 31

    - 30 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Definitions in Configuration On ly the Administrator can access system configuration. Each category in the left column will be explained in the following pages. The bold texts are the specific phrases on the Option pages. The Administrator may type the URL below the figure to di[...]

  • Page 32

    - 31 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 System P arameters " Host name " The text displays the title at the top of the main page. “ Turn off the LED indicator ” Check this option to shut off the LED beside the len s. It can prevent the camera ’ s operation being noticed. " Keep current date and ti[...]

  • Page 33

    - 32 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 User G roup A dministration “ Root password ” Change the Administrator ’ s password by typing i n the new password identically in both text boxes. The typed entries will be displayed as asterisks for security purposes. After pressing , the web browser will ask the Administ[...]

  • Page 34

    - 33 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Network S ettings Any changes made on this page will restart the system in order to validate the changes. Make sure every fiel d is entered correctly before clicking on . " Reset IP address at next boot ", the default status is checked to avoid erroneous entries during[...]

  • Page 35

    - 34 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 address is 192.168.0.100 from 80 to 8080, the User must type in the web browser “http://192.168.0.100:8080” instead of “http://192.168.0.100 ”. Streaming “ Control channel port ” This can be something other than the default p ort 5001 in order to work with the port o[...]

  • Page 36

    - 35 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 “TX r ate” This field is for s elect ing the maximum transmission rate on the network. T he default setting is “ auto ” , that is the Network Camera will try to connect to the other wireless device with highest transmitting rate . “Preamble ” , either “ Long preamb[...]

  • Page 37

    - 36 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Mail & FTP SMTP “ SMTP (mail) server 1 ” The domain name or IP address of the external email serve r. “ Recipient email address 1 ” The email address of the recipients for snapshots or log file. Multiple recipients must be separated by semicolons, ‘ ; ’. “ SMTP[...]

  • Page 38

    - 37 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 slash symbol before the path without virtual path mapping. Refer to the instructions for the external FTP server for details. The folder privilege must be open for upload. “ Primary FTP passive mode ” The Network Camera is located inside the network protected by a firewall, [...]

  • Page 39

    - 38 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Video C odec P arameters “ Text on video ” The text will be displayed in the bla ck bar above the video window with a timestamp. The timestamp is captured from the date and time of the Network Camera that is maintained by a built - in real - time clock. “ Color ” Select [...]

  • Page 40

    - 39 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532[...]

  • Page 41

    - 40 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Motion D etection “ Enable motion detection ” Check this option to turn on motion detection. Click on this button to add a new window. At most th ree windows can exist simultaneousl y . Use the mouse to click, hold, and drag the window frame to resize or the title bar to mov[...]

  • Page 42

    - 41 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Application S etup Weekly Schedule “ Sun ” ~ “ Sat ” Select the days of the week to perform the following operations. “ Snapshots begin at ” Set the time to start operations. “ Snapshots stop at ” Set the time to stop oper ations. Setting identical begin time and[...]

  • Page 43

    - 42 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 stand for the snapshots, before event, right upon event, and after event. The date and time suffix may also be added as an option. Confirm the external mail or FTP server settings in the network configuration. “ Reset output ” Select and save thi s option to reset the extern[...]

  • Page 44

    - 43 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Camera Control On the C amera C ontrol page, there are two main function control areas : Camera Control A rea The pan and tilt function s can be control led with these buttons. The “ Left ” button aims the camera to the left ; the “ Right ” , “ Up ”, and “ Dow n ?[...]

  • Page 45

    - 44 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 “ A uto pan/patrol speed ” This defines the speed of pan ning an d patrol, the greater the value, the faster the speed. Preset Function A rea ” Enable IR control ” C heck ing this box allow s the A dministrator to enable the IR controller to move the aim of the camera. T[...]

  • Page 46

    - 45 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 UPnP and DDNS S ettings “ Enable DDNS ” This option turn s on the DDNS function. “ Provider ” The provider list contains four hosts that provide DDNS services. Please connect to the service provider ’ s website to make sure the service charges. “ Host name ” If the[...]

  • Page 47

    - 46 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Remote Controller Models PT3113 and PT3123 both provide a remote controller to command the camera ’ s pan/tilt and other functions. The direction control part provides the function as on the main web page. T he Pan/Patrol/Stop functions are also the same as on the main web pag[...]

  • Page 48

    - 47 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Viewing S ystem L og Click on the link on the configuration page to view the system log file. The content of this file provides useful information about configuration and conne ctions after system boot - up. Viewing S ystem P arameters Click on this link on the configuration pag[...]

  • Page 49

    - 48 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Appendix A. Troubleshooting Status LED After powering up, the Network Camera performs a self - diagnostic to detect any hardware defects. The following table lists the LED patterns in general . In case of any fatal erro r , the LED will blink in a pattern other than those below.[...]

  • Page 50

    - 46 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 B. Frequently A sked Q uestions Q What if I forget my password? A After the A dministrator's password has been assigned, e very access to the Network Camera needs authentication. If you are one of the managed users, you have to ask the Admini strator for the password. If yo[...]

  • Page 51

    - 47 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Q Can I install it on ceiling? A Yes. The re are flip and mirror options in the video configuration page to correct the images for upside down installation. Q The image is not clear enough. A Rotate the lens to adjust the focus after the Network Camera has been installed in the [...]

  • Page 52

    - 48 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Q How fast is the video rate of the Network Camera? A The MPEG4 codec engine can process up to 30 frames per second internall y . Howeve r , the total performance is subject to many coefficients such as: 1. N etwork throughput , 2. B andwidth share , 3. N umber of u sers , 4. T [...]

  • Page 53

    - 49 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 C. URL C ommands of the Network Camera For some customers who already have their own web site or web control application , the Network Camera can be easily integrated through convenient URLs. This section lists the commands in URL format corresponding to the basic functions of t[...]

  • Page 54

    - 50 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Restart S ystem /setup/reset.cgi Re start the Network Camera without warning.[...]

  • Page 55

    - 51 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Page URL The configuration page has a frame layout including an option list frame and an option page frame. Referenced URLs, except for the configuration page, direct users to the option page frame onl y . Some page s, such as image quality setting and preset setting, are opened[...]

  • Page 56

    - 52 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 General F ormat of C ommand URL Every configuration can be set through URL with the POST method by the Administrator onl y. <general format> URL[?[name=value][&name=value] ……] <method> POST <authorized user> root System C onfiguration URL URL: /setup/sy[...]

  • Page 57

    - 53 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 Security C onfiguration URL URL: /setup/securit y .cgi NAME VALUE DESCRIPTION rootpass <text string shorter than 15 characters> change root password us ername <text string shorter than 15 characters> add new user userpass <text string shorter than 15 characters>[...]

  • Page 58

    - 54 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 cport <number less than 65535> control Channel port vport <number less than 65535> video Channel port aport <number less than 65535> audio Channel port yes optimal for the low bandwidth band no keep the original way ssid <text string shorter t han 33 charact[...]

  • Page 59

    - 55 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 netkey2 hexadecimal string (00 ~ FF) network key 2 netkey3 hexadecimal string (00 ~ FF) network key 3 netkey4 hexadecimal string (00 ~ FF) network key 4 *Hexadecimal string means the string is compo sed of two - digit ASCII code indicating the hexadecimal value. For example, if [...]

  • Page 60

    - 56 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 mailto1 <string shorter than 80 characters> mail recipient address smtp2 <domain name or IP address> secondary SMTP server mailto2 <text string shorter than 80 characters> mail recipient address return email <text string shorter than 80 characters> return[...]

  • Page 61

    - 57 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 3 normal B/W monochrome color <other than B/W> color fixb fix bit rate quality <other than fixb> fix quantization 1 lowest quality of video 2 lower quality of video 3 normal quality of video 4 highe r quality of video quan 5 highest quality of video 64000 set bit rat[...]

  • Page 62

    - 58 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 improve anthing t o i mprove audio quality in low bandwidth environment , t his option must be resent whenever the URL is called, if it is to be enabled. internal set the audio source from built - in microphone. mphone external set the audio source from line - in microphone. Cam[...]

  • Page 63

    - 59 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 NAME VALUE DESCRIPTION brightness < - 5 ~ 5> adjust brightness of image contrast < - 5 ~ 5> adjust contrast of image hue < - 5 ~ 5> adjust hue of image s aturation < - 5 ~ 5> ad just saturation of image preview <not required> not save the parameters[...]

  • Page 64

    - 60 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 ioupload < not required > upload snapshot when DI condition matched mdupload < not required > upload snapshot when motion detected sinter <integer> second s interval for sequential mode sbegin <hh:mm:ss> time to start sequential mode send <hh:mm:ss>[...]

  • Page 65

    - 61 - ww w .vivotek.com T : 886 - 2 - 824 55282 F: 886 - 2 - 82455532 D. Technical S pecifications - System CPU: T rimedia PNX1300 RAM: 16MB SDRAM ROM: 2MB FLASH ROM - Networking Protocol TCP/I P , HTT P , SMT P , FT P , Telnet, NT P , DNS and DHCP Physical 10 B as eT Ethernet or 100 B as eT Fast Ethernet WLAN 2.4GHz 802.11b+ DSSS CSMA/CA 22/11/5.[...]

  • Page 66

    Electromagnetic Compatibility (EMC) This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. l This device may not cause harmful interfe rence, and l This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comp[...]