Vista VISTA-20SE manual

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Table of contents for the manual

  • Page 1

    N7527V2 6/97 S S e e c c u u r r i i t t y y S S y y s s t t e e m m User's Manual VISTA-20 SE /VISTA-20HW SE ®[...]

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    – 2 –[...]

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    – 3 – TABLE OF CONTENTS SYSTEM OVERVIEW ................................ .................... 4 General ................................ ................................ ...... 4 A Partitioned System ................................ ................ 4 Zones ................................ ................................ ........ 4 Burglary Pr[...]

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    – 4 – SYSTEM OVERVIEW General Congratulations on your ownership of an Ademco Partitioned Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today. Ademco is the world's largest manufacturer of security systems and millions of premises are protected by Ademco syst[...]

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    – 5 – SYSTEM OVERVIEW Burglary Protection Your system provides four modes of burglary protection: STAY , AWAY , INSTANT and MAXIMUM, and allows you to BYPASS selected zones while leaving the rest of the system armed . You must turn on or "arm" the burglary protection portion of your system before it will sense burglary alarms. The sys[...]

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    – 6 – SYSTEM OVERVIEW Alarms When an alarm occurs, both the keypad and external sounders will sound, and the keypad will display the zone(s) causing the alarm. If your system is connected to a central monitoring station, an alarm message will also be sent. To stop the alarm sounding, simply disarm the system. Memory of Alarm When an alarm condi[...]

  • Page 7

    – 7 – ENTRY/EXIT DELAYS General Information Your system has preset time delays, known as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming p[...]

  • Page 8

    – 8 – ENTRY/EXIT DELAYS Exit Alarms To minimize false alarms sent to the alarm monitoring company, your system may have been pro grammed for this feature. Ask your installer if "Exit Alarm" is active for your system. Exit Alarm Active Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is faulted[...]

  • Page 9

    – 9 – ABOUT THE KEYPADS General IMPORTANT: If the key - pad beeps rapidly upon entering the premises, it indicates that an alarm has oc curred during your ab sence and an intruder may still be on the premises. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location. Your keypads allow you to control all system functions. The keypad[...]

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    – 10 – ABOUT THE KEYPADS READY ARMED PANIC OFF AWAY STAY MAX TEST BYPASS INSTANT CODE CHIME READY 1 2 3 6 5 4 89 7 0 * # ARMED READY PANIC OFF AWAY STAY MAX TEST BYPASS INSTANT CODE CHIME READY 1 2 3 6 5 4 89 7 0 * # ALARM CHECK FIRE AWAY STAY INSTANT BYPASS NO AC CHIME BAT NOT READY ARMED READY A B C 00 ALARM FIRE AWAY BYPASS ST A Y CHECK INST[...]

  • Page 11

    – 11 – ABOUT THE KEYPADS Fixed-Word Keypad Displays AWAY All burglary zones, interior & perimeter, are armed. STAY Perimeter burglary zones, such as windows and doors are armed. INSTANT Perimeter burglary zones armed and entry delay is turned off. BYPASS One or more burglary protection zones have been bypassed. NOT READY Appears when burgla[...]

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    – 12 – FUNCTIONS OF THE KEYPADS 1. ALPHA DISPLAY WINDOW: A 1-line or 2-line, Liquid Crystal Display (LCD). Displays protection point identification and system status, messages, and user instructions. 2. OFF KEY: Disarms the burglary portion of the system, silences alarms and audible trouble indicators, and clears visual alarm trouble after the [...]

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    – 13 – 14. POWER/READY INDICATOR: On keypads with a “POWER” LED, primary power is on when lit. If off, system is operating on backup battery power. On keypads with a “READY” LED, system is ready to be armed if lit, while unlit indicates system is not ready (a zone is open). 15. ARMED INDICATOR: (RED) Lit when the system has been armed ([...]

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    – 14 – CHECKING FOR OPEN ZONES Using the * READY Key Before arming your system, all protected doors, windows and other protection zones must be closed or bypassed (see BYPASSING section). Otherwise the keypad will display a "Not Ready " message. Using the READY key will display all zones that are faulted, making it easier for you to s[...]

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    – 15 – ARMING PERIMETER ONLY (With Entry Delay ON) Using the 3 STAY key Use this key when you are staying home, but might expect someone to use the entrance door later. When armed in STAY mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises. Late arrivals can ent[...]

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    – 16 – ARMING PERIMETER ONLY (With Entry Delay OFF) Using the 7 INSTANT Key Use this key when you are staying home and do not expect anyone to use the entrance door. When armed in INSTANT mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises. The alarm will also s[...]

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    – 17 – ARMING ALL PROTECTION (With Entry Delay ON) Using the 2 AWAY Key Use this key when no one will be staying on the premises. When armed in AWAY mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises. You may leave through the entrance door during the exit delay perio[...]

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    – 18 – ARMING ALL PROTECTION (With Entry Delay OFF) Using the 4 MAXIMUM Key Use this key when the premises will be vacant for extended periods of time such as vacations, etc., or when no one will be moving through protected interior areas. When armed in MAXIMUM mode, the system will sound an alarm if a protected door or window is opened, or if [...]

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    – 19 – DISARMING AND SILENCING ALARMS Using the 1 OFF Key Use the OFF key to disarm the system and to silence alarm and trouble sounds. See "SUMMARY OF AUDIBLE NOTIFICATION" section for information which will help you to distinguish between FIRE and BURGLARY alarm sounds. IMPORTANT: If you return and the main burglary sounder is on, D[...]

  • Page 20

    – 20 – DISARMING AND SILENCING ALARMS (Continued) Memory of Alarm If an alarm occurs, the keypad displays the zone number (s) that caused the alarm and the type of alarm. These messages remain displayed until cleared by a user. To clear the display, note the zone number displayed and enter an OFF sequence (enter your security code and press the[...]

  • Page 21

    – 21 – BYPASSING PROTECTION ZONES Using the 6 BYPASS Key This key is used when you want to arm your system with one or more zones intentionally unprotected. Bypassed zones are unprotected and will not cause an alarm when violated while your system is armed. All bypasses are removed when an OFF sequence (security code plus OFF) is performed . By[...]

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    – 22 – BYPASSING PROTECTION ZONES (Continued) Quick Bypass Your system may allow you to easily bypass all open (faulted) zones without having to enter zone numbers individually. Ask your installer if this feature is active. BYPASS 1. + 6 ENTER SECURITY CODE THEN PRESS BYPASS (Security Code) Example: 7 2 9 6 then press the BYPASS key. 2. BYPAS S[...]

  • Page 23

    – 23 – CHIME MODE Using the 9 Key Î or selected doors or windows if chime-by-zone feature is active. Ask installer if this feature applies to your system. Your system can be set to alert you to the opening of a door or window† while it is disarmed by using CHIME mode. When activated, three beeps will sound at the keypad whenever a protected [...]

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    – 24 – PANIC KEYS (FOR MANUALLY ACTIVATING SILENT AND/OR AUDIBLE ALARMS) Using Panic Keys Your system may have been programmed to use special keys to manually activate panic functions . The functions that might be programmed are listed below. See your installer for the function(s) that may have been programmed for your system. Your installer sh[...]

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    – 25 – USING DEVICE COMMANDS General Information Your system may be set up so that certain lights or other devices can be turned on or off by using the device command from the keypad. Ask your installer if this has been done in your system. If programmed for your system, some devices may activate automatically upon certain system conditions. In[...]

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    – 26 – PAGING FEATURE General If the paging feature has been programmed for your system, your pager will respond to certain conditions as they occur in your system by displaying a 10-digit code. This code indicates the type of condition that has occurred. Code Format The 10-digit pager code takes the following form: SSSS-EEE-NNN SSSS = 4-digit [...]

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    – 27 – SECURITY CODES General Information As an additional safety feature, other users who do not have a need to know your code can be assigned different security codes. These secondary users are identified by "user numbers," which are selected when assigning a user's security code. You can assign up 14 additional user codes (use[...]

  • Page 28

    – 28 – SECURITY CODES To Add a User or Change a User's Code Changing the Master Code Follow the procedure for changing a user's code, but enter user #02. You will be prompted to enter the new code a second time to confirm accuracy. Important: Temporary users of the system (e.g., babysitters, cleaning staff) should not be shown how to [...]

  • Page 29

    – 29 – TESTING THE SYSTEM (TO BE CONDUCTED WEEKLY) Using the 5 TEST Key The TEST key puts your system into the Test mode, which allows each protection point to be checked for proper operation. The keypad sounds a single beep every 40 seconds as a reminder that the system is in the Test mode. Note: An alarm message will not be sent to be sent to[...]

  • Page 30

    – 30 – TESTING THE SYSTEM Walk in front of any interior motion detectors (if used) and listen for three beeps. The identification of the detector should appear on the display when it is activated. The display will clear when no motion is detected. Note that if wireless motion detectors are used, there is a 3-minute delay between activations. Th[...]

  • Page 31

    – 31 – TROUBLE CONDITIONS Typical "Check" Displays The word CHECK on the Keypad's display, accompanied by a rapid "beeping" at the Keypad, indicates that there is a trouble condition in the system. The displays in parenthesis may appear on non-alpha keypads when the associated trouble condition is present. To silence th[...]

  • Page 32

    – 32 – TROUBLE CONDITIONS (Continued) * T he beeping that accompanies a low battery display (items 4 and 5) can be stopped by entering an OFF sequence (code + OFF) 3. COMM. FAILURE (or FC ) Indicates that a failure has occurred in the telephone communication portion of your system. CALL FOR SERVICE IMMEDIATELY. 4. SYSTEM LO BAT Indicates that a[...]

  • Page 33

    – 33 – FIRE ALARM SYSTEM (IF INSTALLED) General Your fire alarm system (if installed) is active 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke and heat detectors will automatically activate you security system, triggering a loud, interrupted sound from the Keypad. An interrupted sound will als[...]

  • Page 34

    – 34 – NATIONAL FIRE PROTECTION ASSN. RECOMMENDATIONS ON SMOKE DETECTORS With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's (NFPA) Standard #74 noted below. Early warning fire detection is best achieved by the installation of fire dete[...]

  • Page 35

    – 35 – EMERGENCY EVACUATION Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: • FRONT • BACK • BEDROOM BA TH BEDROOM KITCHEN BACK DOOR 1 FLOOR ST BEDROOM BEDROOM 2 FLOOR ND BA TH BEDROOM PORCH CLOSET 1. Position your detector or your int[...]

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    – 36 – MAINTAINING YOUR SYSTEM Taking Care of Your System T he components of your security system are designed to be as maintenance-free as possible. However, to make sure that your system is in reliable working condition. 1. Test your system weekly. 2. Test your system after any alarm occurs (see TESTING THE SYSTEM) . Replacing Batteries in Wi[...]

  • Page 37

    – 37 – MAINTAINING YOUR SYSTEM Silencing Low Battery Warning Tones at the Keypad You can silence the keypad’s warning tones by pressing the OFF key , but the keypad's low battery message display will remain on as a reminder that you have a low battery condition in one or more of your sensors. When you replace the weak battery with a fres[...]

  • Page 38

    – 38 – QUICK GUIDE TO SYSTEM FUNCTIONS FUNCTION PROCEDURE COMMENTS Check Zones Press [Q] Do this to view faulted zones when system not ready. Arm System Enter code Do this to arm the system in the mode selected. Press arming key desired (AWAY, STAY, INSTANT, MAXIMUM) Disarm System Enter code Do this to disarm the system and silences alarms. Pre[...]

  • Page 39

    – 39 – QUICK GUIDE TO SYSTEM FUNCTIONS FUNCTION PROCEDURE COMMENTS Add or Change Enter master code Do this to add or change a user code. a User Press CODE [8] Enter user's 2-digit user No. Enter code for that user Delete a User Enter master code Do this to delete a user code from the system. Press CODE [8] Enter user number to be deleted C[...]

  • Page 40

    – 40 – SUMMARY OF AUDIBLE NOTIFICATION (ALPHA DISPLAY KEYPADS) SOUND CAUSE DISPLAY LOUD, INTERRUPTED* Keypad & External FIRE ALARM FIRE is displayed; descriptor of zone in alarm is displayed. LOUD, CONTINUOUS* Keypad & External BURGLARY/AUDIBLE EMERGENCY ALARM ALARM is displayed; descriptor of zone in alarm is also displayed. ONE SHORT [...]

  • Page 41

    – 41 – GLOSSARY The following terms are used throughout the manual. ARM/DISARM: "Armed" simply means that the burglary portion of your system is turned ON and is in a state of readiness. "Disarmed" means that the burglary system is turned OFF, and must be rearmed to become operational. However, even in a "disarmed"[...]

  • Page 42

    – 42 – UL NOTICE: This is a "GRADE A" system. FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information: This equipment generates and uses radio frequency energy and if not installed a[...]

  • Page 43

    – 43 – FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 NOTICE This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the te[...]

  • Page 44

    – 44 – WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of re asons. For example: • Intruders [...]

  • Page 45

    – 45 – WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM (continued) • Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other side of closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are less likely to wa[...]

  • Page 46

    – 46 – CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENT NOTICE The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to [...]

  • Page 47

    – 47 – OWNER'S INSURANCE PREMIUM CREDIT REQUEST This form should be completed and forwarded to your homeowner's insurance carrier for possible premium credit. A. GENERAL INFORMATION: Insured's Name and Address: Insurance Company: Policy No.: ADEMCO's VISTA 20SE Other ___________________________ Type of Alarm: Burglary Fire B[...]

  • Page 48

    – 48 – OWNER'S INSURANCE PREMIUM CREDIT REQUEST (cont.) E. SMOKE DETECTOR LOCATIONS Furnace Room Kitchen Bedrooms Attic Basement Living Room Dining Room Hall F. BURGLARY DETECTING DEVICE LOCATIONS: Front Door Basement Door Rear Door All Exterior Doors 1st Floor Windows All windows I nterior locations All Accessible Openings, Including Skyl[...]

  • Page 49

    – 49 – SERVICING INFORMATION Your local Ademco dealer is the person best qualified to service your alarm system. Arranging some kind of regular service program with him is advisable. Your local Ademco dealer is: Name: Address: Phone:[...]

  • Page 50

    – 50 – – INDEX – 1-Line Alpha Keypads ...................... 9 2-Partition AWAY Arming ................ 17 AC Loss ......................................... 32 Add A User ..................................... 28 Alpha Keypad ................................... 9 Audible Emergency ............ 11, 24, 40 Away ............ 5, 11, 12, 17, 26, [...]

  • Page 51

    – 51 – ADEMCO ONE YEAR LIMITED WARRANTY Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates ("Seller" ), 165 Eileen Way, Syosset, New York 11791, warrants its security equipment (the "product") to be free from defects in materials and workmanship for one year [...]

  • Page 52

    N7527V2 6/97 ® ALARM DEVICE MANUFACTURING CO. A DIVISION OF PITTWAY CORPORATION 165 Eileen Way, Syosset, New York 11791 Copyright © 1997 PITTWAY CORPORATION[...]