Vertical Communications DX-80TM manual

DX-80 TM Digital Executive Telephone User Guide DX-80UGrev.qxd 4/18/01 4:13 PM Page 1[...]

Every effort has been made to assure the accuracy of the information in this document. The manufacturer assumes no responsibility, express or implied, for errors or omissions. Information in product documentation is subject to change without notice and does not represent a commitment on the part of Comdial. No part of Comdial manuals may be reprodu[...]

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DX-80 Digital Executive Telephone User Guide Page 1 7260-00 Digital Executive Telephone 2-row, 16-column, feature interactive Liquid Crystal Display 3 Interactive buttons for dynamic displayed feature interaction Status Lamp indicates: § Headset / Speakerphone in use § Forward Mode § MSG Waiting § Mute Mode § CO Ringing § ICM RInging 30 - Use[...]

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DX-80 Digital Executive Telephone User Guide Page 3 Table of Contents Making a Call 5 Outgoing Call (CO/Outside Line) 9 , ................................................................. 5 Intercom Call (to an extension) 101 – 156 , ................................... 5 Account Code – Making a Call Using Account Code 79 .......................[...]

Page 4 P7292 DETUG 09/01 Release Key ! 52 ................................................................................................. 27 Saved Number Redial ! 51 ................................................................................ 27 Transfer .........................................................................................[...]

DX-80 Digital Executive Telephone User Guide Page 5 Making a Call Outgoing Call (CO/Outside Line) 9 , Access to CO Lines (outside lines) is possible via several methods. In some cases you may want to dial the specific outside line (lines 740 – 755 ) or outside line group ( 9 , 800 – 806 ), but in most cases, you can simply press the outside lin[...]

Page 6 P7292 DETUG 09/01 Operation 1. When you place a call and receive a busy signal, hang up. 2. Press ! 78 . Call Operator/Attendant 0 The extension that is programmed as the Attendant may receive multiple internal calls via the programmed Operator Code. The Operator Code is “0” at default. Operation To call the attendant (operator), press 0[...]

DX-80 Digital Executive Telephone User Guide Page 7 Conference, Supervised/Unsupervised ! 77 The system can accommodate eight, 4-member (party) conferences simultaneously. Conferences can include a maximum of 3 outside lines and any number of extensions to a maximum of 4 conference members. One inside key telephone station is the controller of the [...]

Page 8 P7292 DETUG 09/01 Operation – Establish an Unsupervised Conference 1. First establish a conference (per above) with two or three outside lines. 2. Press ! 77 . The Unsupervised Conference is established and your extension is returned to idle. Operation – Rejoin an Unsupervised Conference 1. Press ! 77 . 2. Your extension is rejoined to t[...]

DX-80 Digital Executive Telephone User Guide Page 9 Or… 3. Dial the directory number (outside line number or Extension number) to connect. (You may also simply press the outside line button or DSS button of the outside line/extension to be connected.) 4. That conference party is removed from the conference and connected to you. 5. You may re-esta[...]

Page 10 P7292 DETUG 09/01 extension. You may either choose a specific outside line by first pressing that outside line button or you may allow the line to be selected automatically by the LNR feature. Operation – Choose an Outside Line First 1. Press an outside line button. 2. Press ! 8 . Operation – Automatically Select an Outside Line 1. Pres[...]

DX-80 Digital Executive Telephone User Guide Page 11 On Hook Dialing You can make outgoing calls from your digital speakerphone without lifting the handset, and you can monitor the dialing status through the built-in speaker. The button lamp is lit when you are making a call. Operation 1. Without lifting the handset, dial any extension number. (Hot[...]

Page 12 P7292 DETUG 09/01 Operation – SDN 1. After you’ve placed an outside line call for which you want to store the number, press ! 51 . 2. The dialed number is stored in the Saved Number memory. Operation – SNR 1. When the telephone is idle, press the feature button designated as REDIAL (if available) or press ! 51 . 2. The stored number i[...]

DX-80 Digital Executive Telephone User Guide Page 13 3. Dial the Speed Dial location number ( 470 – 489 , 500 – 699 ). In-Progress Features Answering Machine Emulation (Listen/Pick Up) Answering Machine Emulation requires the optional DX-80 Small Office (Voice Mail System). This feature mimics the call-screening feature of an answering machine.[...]

Page 14 P7292 DETUG 09/01 need for you to observe the line status continually for availability. You may have only one Call Back active at any time. Operation 1. Press a busy (solid red LED) outside line or outside line group button, or dial an outside line access group number (9, 800-806, 740 – 755). 2. You will hear busy tone and the display wil[...]

DX-80 Digital Executive Telephone User Guide Page 15 3. If the extension you are calling is busy, the display shows: EXT XXX BUSY cbck msg next 4. Press [ cbck ] 5. You will hear a confirmation tone and the display will read CBCK TO EXT XXX 6. Your extension will return to idle status. To Answer a Call Back: 1. When the Call Back begins (called ext[...]

Page 16 P7292 DETUG 09/01 Operation – Call Park Answer 1. While the phone is idle, press ! 73 or press the feature button designated as CALL PARK (if available). 2. Dial the extension number where this call is to be parked, or press the DSS button of the extension where this call is parked. 3. You are connected to the call. Call Pick Up – Group[...]

DX-80 Digital Executive Telephone User Guide Page 17 Do Not Disturb – One Time ! 4 DND – One Time allows you to block outside line ringing (Transfer or direct) while engaged in a call already. The advantage of DND – One Time is that you don’t have to remember to deactivate DND. It will automatically disable at the conclusion of the current [...]

Page 18 P7292 DETUG 09/01 Operation 1. When your telephone is set to Tone Ring and another station is calling you, the display shows: STA xx CALLING 2. Press ! 4 . The display shows: DO NOT DISTURB 3. The ring is discontinued and the call is sent to the programmed attendant. 4. Your extension remains in Do Not Disturb until deactivated. Forced Inte[...]

DX-80 Digital Executive Telephone User Guide Page 19 line. The same system hold line will flash the red lamp at all other extensions. Operation 1. While on a line, the green lamp for that line is I-Use flashing (double wink rate). 2. Press . The green lamp now flashes at a slow rate and the call is placed on System Hold. Hold – Exclusive ! When u[...]

Page 20 P7292 DETUG 09/01 Intrusion - Extension/CO Line Intrusion allows the initiator to enter into an existing conversation when the initiator has been given the privilege to do so via Extension programming (“Intrusion Active” = Y). This feature can be very effective for service observing and any time that forced entry into a conversation on [...]

DX-80 Digital Executive Telephone User Guide Page 21 2. Press / or ! 59 . The display shows: EXT XXX TALK Memo Pad ! 5* Memo Pad is a quick access notebook for jotting down a telephone number. If someone you are speaking with on the telephone tells you a phone number, the Memo Pad feature allows you to take the number quickly without finding a piec[...]

Page 22 P7292 DETUG 09/01 • A preprogrammed text message (six available) • A Voice Mail Message Operation – Sending a “Call Me” Message Waiting 1. You place a call to an extension and get no answer or busy… CALLING STA xxx cbck msg STA xxx BUSY cbck msg next 2. Press [ msg ]. MESSAGE TYPE call me preprog 3. Press [ call me ]. You hear a[...]

DX-80 Digital Executive Telephone User Guide Page 23 4.2. Press [ chg ] to input a custom message. _ bksp save chg 4.3. Use the table below and dial pad keys to input the message. 4.4. Press / to advance to the next character position or to enter a space. 4.5. Then press [ save ]. 5. Press [ send ] to send the message to the called extension. Opera[...]

Page 24 P7292 DETUG 09/01 3. Press [ vmsg ]. The connection is diverted immediately to the DX-80 Voice Mail system. Operation – Answering a Message 1. Your telephone display indicates the Message Waiting: MW FROM EXT XXX more reply del If a Text Message was sent: MW FROM EXT XXX more show del 2. If [ more ] is displayed, press it to review other [...]

DX-80 Digital Executive Telephone User Guide Page 25 Since this feature is very similar to Intrusion, it is possible to “shift” between these two features when Monitor has been invoked. LEGAL NOTICE: This feature may violate privacy laws if used in a manor that is inconsistent with requirements of these laws. Manufacturer assumes no responsibil[...]

Page 26 P7292 DETUG 09/01 Off Hook Voice Announce with Hands-free Answerback With Off-Hook Voice Announce (OHVA), you can receive a voice announcement from a DX-80 system extension while your telephone is busy. OHVA uses the speakerphone circuit to accommodate a second conversation path to your telephone. (To receive an OHVA call you must be using [...]

DX-80 Digital Executive Telephone User Guide Page 27 3. All digits dialed after this code will be sent in tone dialing format. Release Key ! 52 You can use the Release Key to cancel or complete any current action. The Release Key can speed call processing by allowing you to complete a call transfer or end a call without hanging up the handset. Save[...]

Page 28 P7292 DETUG 09/01 1.1. Press the button. 1.2. Dial the extension destination directory number where this call is to be transferred. OR… 1. If your phone has buttons that have been programmed to dial specific extensions, press the appropriate button. 2. Wait for the called extension to answer the intercom call. Announce the transfer. 3. Ha[...]

DX-80 Digital Executive Telephone User Guide Page 29 hear tone ringing. After the alarm rings, it is automatically canceled. You may program the alarm to operate one time or repeatedly. When programmed for always, the alarm will sound at the same time everyday. Operation - Activate 1. Press ! 92 . The current time displays ( NULL=none). 2. Press [ [...]

Page 30 P7292 DETUG 09/01 Operation – Enable Auto Hold 1. While connected to an intercom or outside line call (you must have dialed a number or answered a call), press another outside line button. 2. The current connection is placed on hold and the next connection is established. Operation – Cancel 1. Press ! 94 . 2. You hear confirmation tone [...]

DX-80 Digital Executive Telephone User Guide Page 31 Operation While the extension is idle, input the music channel you want to monitor: 771 for Music Channel 1 772 for Music Channel 2 (Input the same number again to cancel.) Busy Ring Allow/Deny ! ,2 Your phone will ring at the lowest volume setting whenever it is busy. You can eliminate this low [...]

Page 32 P7292 DETUG 09/01 Operation – Setup All Call Forward 1. Press ! 2 or the feature button designated as CALL FWD (if available). The display shows: CALL FORWARD all busy next 2. Press [ all ]. The display shows: ALL FWD. _ bksp save chg 3. Input the extension number to which calls are to be forwarded. 4. Press [ save ]. The display shows: A[...]

DX-80 Digital Executive Telephone User Guide Page 33 5.2. icm/co = both intercom and outside line calls 5.3. icm = intercom calls only. 6. You hear a confirmation tone and the extension returns to idle. The Status Lamp is lit green and the display shows FWD in the middle of the bottom row. No Answer Call Forward 1. Press ! 2 or the feature button d[...]

Page 34 P7292 DETUG 09/01 3. Press [ ext ]. The display shows: _ bksp save chg 4. Input the telephone number (cell phone, other office, etc.) where calls are to be forwarded. 5. Press [ save ]. 6. You hear a confirmation tone and the display briefly shows the telephone number where outside line transfers will be routed. The extension returns to idl[...]

DX-80 Digital Executive Telephone User Guide Page 35 5. Press [ save ]. The display shows: FOLLOW FM XXX co icm/co icm 6. Select the type of calls to forward. 6.1. co = outside line incoming or transferred calls 6.2. icm/co = both intercom and outside line calls 6.3. icm = intercom calls only. 7. The display shows: PSWD :_ bksp save chg 8. Input th[...]

Page 36 P7292 DETUG 09/01 2. Each active mode of forward will be displayed, e.g.: BUSY FWD. XXX del more 3. If you want to delete this forward, press [ del ]. Otherwise… 4. Press [ more ] for other active forward settings. Caller ID (Standard on all CO Lines) This telephone company feature requires a Caller ID (CID) service subscription from the [...]

DX-80 Digital Executive Telephone User Guide Page 37 4. Use the bar (up and down) to go through the Caller ID Table. Up reviews the list from the most recent. Down reviews the list from the oldest recorded. 4.1. Each logged call has three screens that may be viewed: Name, Number, Time and Date. 4.1.1. Press [ more ] to view the screens. JOHNSON BIL[...]

Page 38 P7292 DETUG 09/01 TOUCH TONE ON TOUCH TONE OFF Distinctive Ringing – Extension ! )7 You may choose one of eight Distinctive Ringing tones for your extension to help identify when your extension is ringing. Operation 1. Press the Distinctive Ringing code ! /7 . 2. You hear the current Tone and the setting displays. RING TYPE :1 chg 3. Pres[...]

DX-80 Digital Executive Telephone User Guide Page 39 3. When the display reverts back to idle condition, the “DND” is removed from the display. Extension Feature Status Check ! .8 To find out the current condition of features on your telephone, press ! /8 and review the following features: a) LNR = empty b) SNR = No Saved Number c) Memo = No Sa[...]

Page 40 P7292 DETUG 09/01 2. Input the current password and then press [ show ]. LOCK PHONE pswd yes no 3. Press [ pswd ]. N PSWD :_ bksp save chg 4. Input the new password and then press [ save ]. Feature Key Reset ! 58 This feature is used to reset all Flexible Feature buttons to factory settings. Operation 1. While the extension is idle (no call[...]

DX-80 Digital Executive Telephone User Guide Page 41 1.3. To find a Suffix Code, press [ suffix ]. The list displays digits dialed after system resource directory numbers. 2. Use the [ back ] and [ next ] buttons to move through the display categories. 3. Use to return to a previous menu level. 4. Press the button twice to exit Feature/Directory Nu[...]

Page 42 P7292 DETUG 09/01 4.2. To program a feature code, press [ ftr ]. FTR CODE:_ bksp save chg 4.2.1. Press the ! button. 4.2.2. Input the feature code 6/ (for CID Table review) and then press [ save ]. 5. Continue programming other Flexible Feature Buttons or lift/replace the handset to exit this programming. Headset Mode ! 9/ All Digital Speak[...]

DX-80 Digital Executive Telephone User Guide Page 43 Operation – Use the Headset to Answer a Call 1. While the telephone is ringing, press . The button LED flashes to indicate that the headset is active. The ringing call is answered and connected to the headset. 2. Press again to disconnect the current call. Hidden Codes ! 61 The Hidden Code feat[...]

Page 44 P7292 DETUG 09/01 Hot Key Enable/Disable ! /6 Hot Key is the automatic operation of dial pad keys while the telephone is idle. That is, if the telephone is idle and you press a dial pad key ( 1234567890/* ), that button operation is processed as the first command of others that will follow (like the remainder of an extension number). Hot Ke[...]

DX-80 Digital Executive Telephone User Guide Page 45 4.1. If you select [ immediate ], you hear a confirmation tone and the function is invoked. 4.2. If you select [ delay ]: DELAY TIME :1 chg 4.2.1. Press [ chg ] until the appropriate delay time (in seconds) displays. Operation – Invoke Hotline 1. While the telephone is idle, lift the handset. A[...]

Page 46 P7292 DETUG 09/01 Operation – Receiving a Call in VA-HF Mode When your extension is idle, you will be alerted of intercom calls by one tone burst. The voice connection is then established immediately and you may respond to the calling extension without lifting the handset. Operation – Receiving a Call in VA-Privacy Mode 1. When your ext[...]

DX-80 Digital Executive Telephone User Guide Page 47 2.2. Press / to advance to the next character position or to enter a space. 2.3. Press [ save ]. 2.4. Otherwise, press [ next ] until the appropriate pre-programmed message displays. 3. To activate the message, press [ store ]. Operation – Deactivate 1. The extension must be idle. 2. Press ! *9[...]

Page 48 P7292 DETUG 09/01 password). The attendant extension can set the system mode of operation using the Evening Mode code or a feature button programmed with the code for simple one-button operation. Operation – Change Service Mode 1. At the attendant extension: 1.1. Press the button programmed with the Service Mode feature code. Or enter the[...]

DX-80 Digital Executive Telephone User Guide Page 49 Phone Lock/Unlock ! 97 Use this feature to prevent anyone from making unauthorized outside line calls from your extension. This feature code is also used to program your private, four-digit extension password. Operation – Lock Your Phone 1. Press ! 97 . PSWD :_ bksp show chg 2. Input the curren[...]

Page 50 P7292 DETUG 09/01 2. The button LED lights immediately and the speakerphone is active. 3. Press to hang up the call. (Or lift the handset to convert the call from a hands-free speakerphone connection to a private handset connection.) Operation – Answering a Call 1. While your phone is ringing, press the button. 2. The button LED lights im[...]

DX-80 Digital Executive Telephone User Guide Page 51 Operation While the function is active, press the UP or DOWN as necessary. The volume for this function is now set and will be retained for any future use of this mode.[...]

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