Verizon FiOS TV manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Verizon FiOS TV, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Verizon FiOS TV one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Verizon FiOS TV. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Verizon FiOS TV should contain:
- informations concerning technical data of Verizon FiOS TV
- name of the manufacturer and a year of construction of the Verizon FiOS TV item
- rules of operation, control and maintenance of the Verizon FiOS TV item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Verizon FiOS TV alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Verizon FiOS TV, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Verizon service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Verizon FiOS TV.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Verizon FiOS TV item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

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    V erizon FiOS T V User Guide[...]

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    [...]

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    1 Congratulations. Y ou made a great choice by subscribing to FiOS SM TV . It’s going to revolutionize your television experience. As a V erizon FiOS TV subscriber , you can unleash the full potential of your television and enjoy the programming selection, picture and sound quality that only fiber -optic technology can deliver . This guide will h[...]

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    2 T able of Contents V erizon FiOS Network 5 The V erizon FiOS Difference 6 ONT Power Supply Unit (OPSU) 7 Battery Backup Unit (BBU) 8 BBU Indicator Lights 8 –9 BBU Audible Alarms 9 – 10 T roubleshooting T ips 1 0 –1 1 ONT Indicator Lights 1 2 Remote Control 15 Easy-T o-Use Buttons 16 Y our Remote Control at a Glance 17 Using Y our Remote Con[...]

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    3 High Definition T elevision (HDTV) 35 Digital Video Recorder (DVR) 35 –36 Settings 36 –37 Parental Controls 37 Quick T ips 38 –39 Digital Video Recorder 41 Getting Started 42– 43 Recording TV 43 – 45 Controlling Live TV with the DVR 46 – 47 Set T op Boxes 49 Standard Definition 50 –51 High Definition 52–53 Digital Video Recorder 5[...]

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    5 V erizon FiOS Network[...]

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    6 The V erizon FiOS Difference: Understanding your new fiber -optic connection Now that you’re hooked up, here’ s how it works. While traditional telephone and cable TV networks use mostly copper wire and coaxial cable to deliver services, V erizon FiOS is 100% fiber -optic, bringing you state-of-the-art voice, TV and high-speed Internet servic[...]

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    7 ONT Power Supply Unit (OPSU): Finding your electricity source Y our ONT requires electricity to operate all V erizon services provided on the FiOS network. The OPSU supplies power by connecting your ONT directly to an electrical outlet in your home or garage. The OPSU contains a single indicator light that tells you if electrical power is present[...]

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    8 Battery Backup Unit (BBU): Continuous power when you need it In case your ONT Power Supply Unit is accidentally unplugged — or in the event of a commercial power failure — a backup battery has been installed to provide you with power for voice service for approximately four hours. Y our BBU was installed in a location in your home or garage w[...]

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    9 Battery: Green — ONT is operating normally . BBU is on standby . Y ellow — Battery is either recharging or conducting a self-test, or the BBU is providing power to the ONT . Red — Battery is low . When this light comes on, approximately two hours of talk time remain. Replace Battery: Red — Battery needs to be replaced. Auxiliary (currentl[...]

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    10 Since you are responsible for the management of your battery , it is very important that you familiarize yourself with these light signals and audible alarms, to ensure that you have backup power if it’ s needed. Please note: In the event of a power outage, only your telephone service will receive power . Y our backup battery will not operate [...]

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    11 2 . If the battery is properly connected and the Replace Battery indicator light is red, replace the battery in your BBU, as it is fully discharged. 3. After taking these steps, recheck the BBU indicator lights. If the battery lights are not in normal status, call the V erizon Fiber Solutions Center for assistance at 1-888-553-1555. V oice Servi[...]

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    12 Green light: The ethernet port is transmitting data. No light: No activity or the ethernet port is disabled. Red light: The ONT has detected a hardware failure. Blinking light: The ONT is not synchronized with the Central Office. No light: The ONT is fully operational and connected to the Central Office. Green light: The battery is connected and[...]

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    15 Remote Control[...]

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    16 Easy-T o-Use Buttons INPUT ASPECT PIP ON/OFF PIP SWAP PIP MOVE PIP +/- get direct access to Pay Per View (PPV). rewinds VCR, DVD, VOD, DVR or Home Theater System (HTS). plays VCR, DVD, VOD or DVR. fast-forwards VCR, DVD, VOD, DVR or HTS. records to VCR or DVR. pauses VCR, DVD, VOD or DVR. stops VCR, DVD, VOD or DVR. replays the previous few seco[...]

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    17 POWER turns the selected device on or off. CABLE activates the remote control of Set T op Box functions. AUDIO, DVD / VCR or TV selects the programmed device for the remote control. FAV displays your Favorite Channels list for selection or modification. CH changes to the next higher or lower channel. LAST returns to the last selected channel. Pr[...]

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    18 Using Y our Remote Control Y our new remote can control up to four devices. T o select the device you’d like it to control, simply press one of the device keys (TV , AUDIO, DVD/VCR or CABLE) at the top of your remote. Then follow programming instructions below . Programming Device Control Each of the additional device keys controls a particula[...]

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    19 3. Press . The remote will send the command for the function you pressed in step 2. 4. If the device performed the function you pressed, press OK . The remote will now control the device you selected in step 1. If the device did not perform the function you pressed, repeat step 3. Press to retry the previous code. Checking Codes 1. Press and hol[...]

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    20 Reassigning Device Keys Each device key accesses a specific type of device (for example, the DVD/VCR key can only be programmed to control a DVD player , VCR, DVR or HTS). This makes it easier to search for a code if your device’ s code does not appear on the list provided. Y our new remote allows you to change the type of device that may be a[...]

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    21 T roubleshooting If you have trouble with your remote, try the following steps, in order: My remote is not responding. 1. Review the information in Using Y our Remote Control to make sure that the key you pressed is active for the device you are controlling. 2. Make sure you are controlling the device you think you are. (See Using Y our Remote C[...]

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    22 Audio Amplifiers Aiwa 0406 Carver 0269 Curtis Mathes 0300 Denon 0160 GE 0078 Harman/Kardon 0892 JVC 0331 Left Coast 0892 Linn 0269 Luxman 0165 Magnavox 0269 Marantz 0892, 0321, 0269 Nakamichi 0321 Optimus 0395, 0300 Panasonic 0308 Philips 0892, 0269 Pioneer 0300, 0013 Polk Audio 0892, 0269 RCA 0300 Realistic 0395 Sansui 0321 Sony 0689, 0220 Soun[...]

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    23 TVs (continued) Celebrity 0000 Celera 0765 Changhong 0765 Citizen 0060, 0030, 0092, 0039, 0056, 0046 Clairtone 0185 Clarion 0180 Concerto 0056 Contec 0180, 0185, 0157 Craig 0180 Crosley 0054 Crown 0180, 0039 Curtis Mathes 0047, 0054, 0154, 0451, 0093, 0060, 0702, 0030, 0145, 0166, 0056, 0016, 0466, 0039 CXC 0180 Daewoo 0451, 1661, 0092, 0672, 06[...]

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    24 TVs (continued) Pioneer 0166, 0038, 0866, 0679 Portland 0092, 0039 Prima 0761, 0817, 0815, 0783 Princeton 0700 Prism 0051 Proscan 0047 Proton 0178, 0466, 0052, 0003 Proview 0835 Pulsar 0017 Quasar 0250, 0051, 0165, 0055, 0650 RadioShack 0047, 0154, 0180, 0030, 0178, 0032, 0056, 0765 RCA 0047, 0679, 0038, 0135, 0018, 0090 Realistic 0154, 0180, 00[...]

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    25 VCRs (continued) Durabrand 0039, 0038 Dynatech 0000 Electrohome 0037 Electrophonic 0037 Emerex 0032 Emerson 0037, 0184, 0000, 0121, 0043, 0209, 0002, 0278, 0479, 1479, 1278 Fisher 0047, 0104 Fuji 0035, 0033 Funai 0000 Garrard 0000 GE 0060, 0035, 0240, 1035, 0807, 1060 Go Video 0432 GoldStar 0037, 0038, 1237 Gradiente 0000 Harley-Davidson 0000 Ha[...]

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    27 DVDs (continued) Denon 0490 DVD2000 0521 Emerson 0591, 0821, 0675 Enterprise 059 1 Fisher 0670 Funai 0675 GE 0522, 0815, 0717 Go Video 0783, 0715 GPX 0699 Greenhill 0717 Harman/Kardon 0582 Hitachi 0573, 0664 Hiteker 0672 Initial 0717 Jenson 1016 JVC 0558, 0623, 0867, 1901 Kenwood 0490, 0534 KLH 0717, 1020, 0790 Koss 0651 Lasonic 0798 Lite-On 050[...]

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    29 Interactive Programming Guide[...]

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    30 Introduction Prepare to unleash the full potential of FiOS TV . This next-generation TV service, with its Interactive Programming Guide (IPG), delivers more entertainment choices to your TV screen than ever before. Flip through your favorite channels with the click of a button. Or search by actor or title in a flash. But that’ s just the begin[...]

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    31 FAV displays your Favorite Channels list for selection or modification. MUTE silences current audio feed. VOL raises or lowers volume level. HELP displays helpful information about using the IPG. OK selects the item highlighted in green. GUIDE displays program listings. Power turns the selected device on or off. CABLE activates the remote contro[...]

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    32 Main Menu The Main Menu is the first menu you’ll see when accessing your IPG. Once you press POWER on the remote to turn on the Set T op Box, press MENU for a broad overview of your entertainment choices. From here, you can access all the features and functions of the FiOS TV IPG. Just highlight the menu option you want and press OK . Search Y[...]

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    33 TV Listings TV Listings displays a list of the programs available to watch at the present time, and for up to 14 days thereafter . T o access this list, press the GUIDE button on your remote control, or select T V LISTINGS from the Main Menu. 1. Use the remote to navigate the TV Listings while browsing through the programs. 2. For a description [...]

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    34 Video on Demand Video on Demand is programming that is available for you to watch anytime (and as many times as you like) within a set rental period. Simply select ON DEMAND from the Main Menu (or choose Channel 900 from the TV Listings) to see the VOD titles that are currently available. Select a program you want to watch and follow the instruc[...]

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    35 Help If you have questions on using Parental Controls, Video on Demand or any of the many features of the IPG, you can go to the Help Menu for answers. Y ou’ll find detailed information and instructional videos to help you get the most out of FiOS TV . High Definition T elevision (HDTV) Now you can enjoy the awesome picture quality of HDTV via[...]

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    36 DVR (continued) The V erizon FiOS TV DVR has dual-tuner capability , so you can record two programs at the same time or watch one program while recording another . Record an upcoming show by finding it in the TV Listings, highlighting it, and then pressing the RECORD button on your remote control. Recording takes place automatically . Smart SERI[...]

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    37 • Set up Parental Controls with a personalized PIN. • Review Pay Per View and Video on Demand purchases. • Change audio output characteristics. (See Quick T ips, pages 38–39.) Parental Controls The FiOS TV IPG provides the ability to control and manage the programs and content that come into your home. With Parental Controls, it’ s eas[...]

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    38 Quick T ips: How do I. . . Access Video on Demand (VOD)? Video on Demand is programming that is available for you to watch anytime (and as many times as you like) within a set rental period. Simply select ON DEMAND from the Main Menu (or choose Channel 900 from the TV Listings) to see the VOD titles that are currently available. Select a program[...]

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    39 Block out material that’ s not suitable for children? Many parents are concerned about the programming their children watch. Our Parental Controls feature lets you do something about it. Select SETTINGS from the Main Menu, and then select P ARENTAL CONTROLS . From there, you’ll be able to block access to shows either by channel or by rating,[...]

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    41 Digital Video Recorder[...]

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    42 Digital Video Recording lets you control the show . Y our FiOS TV Digital Video Recorder (DVR) represents an entirely new way to enjoy watching television. Y ou can pause and rewind live TV — and even record one show while watching another . It puts you in control of your TV viewing schedule, enabling you to watch what you want, when you want.[...]

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    43 Selecting an Item with the Remote Control In this guide, “Select” means to highlight an on-screen item by moving to it with the ARROW buttons and then pressing OK . Recording TV Record a Show That’ s Currently Playing Record the show you are watching by pressing RECORD on the remote. A red indicator appears in the upper right corner of the[...]

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    44 Y ou can choose whether to record only first-run episodes, whether to add padding at the beginning or end of a show , or whether to permanently save a show . In addition, a SERIES PRIORITY feature lets you rank the series you want to record, so that the DVR automatically resolves schedule conflicts, before they occur . Review or Cancel Scheduled[...]

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    45 pressing the REW or FFWD buttons more than once. Press once for 3x speed, twice for 15x, three times for 60x and four times for 300x. Keep or Delete a Recorded Show Select RECORDED TV from the Main Menu . Highlight a program that you want to delete from the list of DVR RECORDINGS and select ERASE RECORDING . Once the recording space becomes full[...]

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    46 Controlling Live TV with the DVR How the DVR Handles Live TV Whenever you tune in to a V erizon FiOS TV channel, the DVR instantly begins storing the show in its internal memory and will continue to do so until you tune to a different channel. At this point, it discards the previous channel’ s show and begins storing the new one. This memory t[...]

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    47 Pause Live TV Press PAUSE , then FFWD or REW for a slow-motion, fast-forward or rewind effect. Replay Live TV Press the REPLA Y button on your remote for an instant replay of the last seven seconds of the show you’re watching, whether it’ s live TV or a previously recorded show . Resume Watching Live TV If you’re watching a live program de[...]

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    49 Set T op Boxes[...]

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    50 Standard Definition The state-of-the-art Standard Definition Set T op Box (STB) from V erizon FiOS TV brings you unsurpassed digital audio and video quality . The Standard Definition box gives you access to the FiOS TV Interactive Programming Guide (IPG), letting you conveniently select and view programs, set parental controls and take charge of[...]

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    51 12. RF IN Connects to the FiOS TV video signal. 13. AUDIO OUT TO TV (R/L) Connects to audio inputs of a TV . 14. AUDIO OUT TO VCR (R/L) Connects to audio inputs of a VCR (constant-level stereo outputs). 17. AC SWITCHED OUTLET Connects STB AC power cord and provides a switched power outlet to connect another device, such as a TV or Home Theater S[...]

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    52 1. USB Connects to digital home devices, such as digital cameras. Currently not enabled. 2. VIDEO IN Accepts baseband video from a VCR, camcorder or other video device. Currently not enabled. 3. AUDIO IN (L /R) Accepts baseband L /R audio from a VCR, camcorder or other audio device. Currently not enabled. 4. CURSOR Moves the cursor around menus [...]

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    14. SELECT Selects menu options, Pay Per View (PPV) and VOD events, and selects channels from the IPG. 15. GUIDE Displays the TV Listings in the IPG. 16. CHANNEL Scrolls up or down through the channels. 17. RF IN Connects to the FiOS TV video signal. 18. RF OUT Connects to a TV or VCR. 19. IR Currently not enabled. 20. SMART CARD Supports electroni[...]

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    54 Digital Video Recorder The V erizon FiOS TV Digital Video Recorder (DVR) Set T op Box (STB) is our most advanced interactive digital video receiver . In addition to bringing you all the high-tech features of the High Definition STB, like the FiOS SM TV IPG, Video on Demand (VOD), digital music and the incredible picture quality and sound of HDTV[...]

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    14. SELECT Selects menu options, Pay Per View (PPV) and VOD events, and selects channels from the IPG. 15. GUIDE Displays the TV Listings in the IPG. 16. CHANNEL Scrolls up or down through the channels. 17. RF IN Connects to the FiOS TV video signal. 18. IR Currently not enabled. 19. SMART CARD Supports electronic commerce using a Smart Card. Curre[...]

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    56 Notes[...]

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    Notes 58[...]