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VeriFone 3300 manual

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Table of contents for the manual

  • Page 1

    Omni 3300 Installation Guide O3300 InstallGuide.bo ok Page 1 Thursday, November 25, 1999 3:48 PM[...]

  • Page 2

    Lithium Battery Ca ution The R andom Acce ss Memory (RAM) in the Omni 3300 terminal is protected by a lit hium battery . Do not, un der any cir cumstances , at tempt to replace this batt ery . Failure to comply may inv alidate t he product warranty . Document T it le: Omni 3300 S eries Installation Guide V e r i F o n e P a rt N u m b e r : 22124, [...]

  • Page 3

    3 Omni 3300 Installation G uide T able of Conten ts Install the Omni3300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Step 1: Select a Location for the T erminal . . . . . . . . . . . . . . . . . . . 5 Step 2: Unpack the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . 6 Step 3: Examine T erminal Feat[...]

  • Page 4

    Omni 3300 Installation Guide 4 O3300 InstallGuide.book Page 4 Thursday, November 25, 1999 3:48 PM[...]

  • Page 5

    5 Omni 3300 Installation Guide Install t he Omni 3300 If using the optional swivel base (r efer to “Accessories and Documentation‚” page 28 ), follow the swivel b ase’ s instruct ions before installin g your Omni 3300 terminal. Step 1: Select a Location f or the T erminal When selecting a location, consider these important factors: Ease of [...]

  • Page 6

    Omni 3300 Installation Guide 6 W arning: Do not use the terminal near water , including a bathtub, wash bowl, ki tchen sink or lau ndry tub, in a wet basement , or near a swimm ing pool . A void us ing th is produ ct during electrical storms. Step 2: Unpack the Shipping Car ton 1. Open the shipping carton and carefully inspect its contents for pos [...]

  • Page 7

    7 Omni 3300 Installation Guide 2. Remove the following items: • Omni 330 0 term inal • Power pack (and power cable, if applicable) • T elephone line cord • Roll of thermal printer paper (in a plastic bag) • Plastic paper roll spin dle Note: The roll of ther mal printer paper an d the paper roll spindle may have been installed prior to shi[...]

  • Page 8

    Omni 3300 Installation Guide 8 General Features V iewing from the top (Figure 2) , notice the follo wing: •A disp lay scr e en in the ce nte r. • Keys : – A 12- key , teleph one- styl e ke ypad – Eight fu nction keys (four to the ri ght of the 12-key keypad, and fo ur above the keypad) – Fou r A TM-styl e keys to the disp lay’ s right ?[...]

  • Page 9

    9 Omni 3300 Installation Guide Figure 3 Connec tion Ports with Cover Remov ed These ports connect the Omni3300 to a telephone line, option al devic es, and th e power supply . T elephone Line Ports On the back panel’ s far left are two RJ1 1-type modular jacks for c onn ecti ng the term ina l to a tel ephone l ine . Te l s e t P o r t The first p[...]

  • Page 10

    Omni 3300 Installation Guide 10 Ports f or Attachin g Option al Peripheral s Devices: In the ce nter are two RJ45-type modular jacks (serial ports): • The “RS232” serial port (icon shown at right) connects a V e riFone CR 600 check reader or other peripher al device. • The other serial port (identified by “Bar Code” and “PIN Pad” ic[...]

  • Page 11

    11 Omni 3300 Installation Guide Figure 4 Li ne Connections Step 5: Connect the Terminal Power Pack Caution: Before you connect the te rminal ’s power pack, check th at the on/of f button is of f (shown at r i ght). 1. Insert the round barrel connector (Figure 5, page 12) into the power port (identified by the icon at right). Direct Connection Pas[...]

  • Page 12

    Omni 3300 Installation Guide 12 Note: The round barrel connecto r on the power pack cable has a plastic lock tab that secures the power cable to the term i nal. Figure 5 Omni 3300 Power Pac k Connection Lock T ab (USA, Mexico) P ower P ack (Global) P ower P ack O3300 InstallGuide.book Page 12 Thursday, No vember 25, 1999 3:48 PM[...]

  • Page 13

    13 Omni 3300 Installation Guide T o lock th e connector into the power p ort, align the plastic lock tab so it points up. Insert the connecto r, then twist it as indicate d by the “arrow” icon above the port (“arrow” and “lock” icons show n at right). T o unlock the connecto r, twist it to the right, toward the “unlock ed” icon (sho[...]

  • Page 14

    Omni 3300 Installation Guide 14 Install a Paper Roll 1. T urn on the terminal. (If the printer needs paper , the green LED indicator will flash on and of f.) 2. Remove the paper roll cover by lifting it up (Figure 6). T wo ridges o n the cove r ’s sides show whe re to gr as p it. Figure 6 Therma l Printer Features 3. Remove the p rotective strip [...]

  • Page 15

    15 Omni 3300 Installation Guide Figure 7 Loadin g Paper A built-in sensor detects the pap er and pulls it through and out the uni t ’ s top, just below the serrated metal te ar strip. 5. If necessary , press th e paper feed button until about 5 centimeters (2 inches) of paper emer ge from the top. 6. Insert the or ange plastic spindle into the pa[...]

  • Page 16

    Omni 3300 Installation Guide 16 Figure 8 Paper Rol l, Spindle, and Cover Note: T o adjust paper position , lift the small red release lever on the cradle ’s right side (Figure 6, page 14) until it snap s “up.” The paper now freely moves in the paper path. When the paper is correctly positioned, lower the lever until it snaps “down.” For p[...]

  • Page 17

    17 Omni 3300 Installation Guide 3. Press the paper feed bu t ton to advance the pap er roll a few centimeters ( inches), then tear off the test printout. Congra tulations ! Y our Omni 3300 ter minal should now be completely installed and r eady to use. Step 7: Using the Omni 3300 Card Read er T o con duct a tr ans action, posi tion a ca rd and s wi[...]

  • Page 18

    Omni 3300 Installation Guide 18 Caution: Before connecting any peripheral dev ice, turn the terminal’ s power off (the LED is off). T urn power o n only a fter you are finis hed conn ecting the peripheral d evice(s). For complete information about peripheral installation and use, refer to the user documentati on supplied with thos e devices. Note[...]

  • Page 19

    19 Omni 3300 Installation Guide Figure 10 Optional “PIN P ad” port devices Connect a CR 600 Check Reader Caution: Check reader s require a separate power sour ce. Before connecting a check reader or similar device, turn the terminal’ s power off (the LED is off) . 1. If the c able is not alrea dy connected to the check reader, insert the sma [...]

  • Page 20

    Omni 3300 Installation Guide 20 2. I nsert the large r RJ 45-ty pe co nnector o n the o the r end of the cable into the “RS232” serial por t on the termina l’s back panel. Figure 1 1 CR 600 Ch eck Reader Con nection 3. T urn on power to the terminal, then connect the check reader to a power source. Clean the T erminal and Prin ter T erminal F[...]

  • Page 21

    21 Omni 3300 Installation Guide Printer Every few months, check and thor oughly clean the printer: 1. Be sure the terminal is connected t o a power source. 2. Rem ove th e pap er roll c over and ch eck it for s igns of damage, wear , or warping. 3. Remove the paper an d spindle. Carefully cut from the roll any paper still remaining in th e feed mec[...]

  • Page 22

    Omni 3300 Installation Guide 22 Printer Paper is Jammed in the Feed Mechanism 1. Remove the paper roll cover . Then, lift up the small red lever located on the paper roll cradle ’ s right side until it snaps “up.” ( Figure 6, page 14 ). The paper can now move freely throug h the paper feed mechan ism. 2. Carefully cut the damaged paper from t[...]

  • Page 23

    23 Omni 3300 Installation Guide • Product ID, includ ing the model and part number . For example, “Omni 3 300” and “P093-xxx- xx” Figure 12 Information L abels on Bottom of T erminal 2. Give you r V eriFon e distri butor or service pr ovider t his information. 3. Describe th e problem(s) and prov ide the shipping address where the repaire[...]

  • Page 24

    Omni 3300 Installation Guide 24 AC power pack: • Inpu t: 120 - 12 7 V ~ (120 - 127 V AC); 60 Hz; 0,6 A (0.6 A) • Output: 22 V ~ (22 V AC ); 2,0 A (2.0 A) DC power pack: • Inpu t : 100 - 250 V ~ (100 - 250 V AC); 50 - 6 0 Hz; 1,2 A (1.2 A) • Outp ut: 25,5 V DC (2 5.5 V DC); 1,57 A (1.57 A) Barrel Connector Po larity: Environmental • Operat[...]

  • Page 25

    25 Omni 3300 Installation Guide DECL ARA TION OF CONFORMI TY according to ISO/IEC Guide 22 and EN 45014 declares th at the produc t: conforms t o the f ollowin g Produc t Speci fications: Supple mentary In formation : The prod uct here with compli es with the requirements of the Low Voltage Directive 73/23 /EEC and t he EMC Di rective 89/336 /EEC a[...]

  • Page 26

    Omni 3300 Installation Guide 26 Product Certifi cations FCC Complian ce Manufac turer: V eriFone , a d ivision of H ewlett-P ackard Company Model: Omni 3 300 FCC Part 15 This equi pment h as been t ested a nd found to compl y with the l imits f or a Cl ass B digital device , p ursuan t to Part 15 of th e FCC Ru les. Th ese limits are desig ne d t o[...]

  • Page 27

    27 Omni 3300 Installation Guide Also, you wil l be advise d of your rig ht t o fil e a complai nt with the F CC if you beli eve it is necessary . The tele phone compa ny may mak e chan ges i n its fac ilities, equipme nt, operati ons, or procedur es that co uld aff ect the o pera tion of the equ ipm ent. I f this h appens, the t ele phone compan y [...]

  • Page 28

    Omni 3300 Installation Guide 28 Accessories and Documentation How to Order • V eriFone Online Stor e at www .stor e.verifone.com • (USA) V er iFone Cus t omer Development Cen t er , 1-800- 233-052 2, Monday - Friday , 7 A.M. - 5 P .M., MS T • (Global) Contact y our V eriFone representative. Download Cables 05651-x x MOD10-MOD10 (terminal-to -[...]

  • Page 29

    Omni 3300 Installation Guide Thermal Printer Paper CRM0039 High-grade ther mal printer paper , 58-mm (2.25-inch) width, 25- meter (82-foot) length; single r o ll CRM0039- 01 CRM0039 in 30 -roll bulk package CRM0040 High-grade ther mal printer paper , 58-mm (2.25-inch ) width, 33-meter (108.2 6-foot) length; single roll Paper Rol l Spindle 02117-03 [...]

  • Page 30

    Omni 3300 Installation Guide 30 O3300 InstallGuide.book Page 4 Thursday, November 25, 1999 3:48 PM[...]

  • Page 31

    31 Omni 3300 Installation Guide O3300 InstallGuide.fm Pag e 29 Thursday, December 9, 1999 11:24 AM[...]

  • Page 32

    2099 Gateway Place Ste 600 San Jose, CA 95110 USA T elephone: (+1) 408-232-7800 Fax: (+1) 408-232-7811 World Wi de Web: w ww . verif one.com OMNI 3300 Instal lation Gui de V eriFone P art Number: 22124, Rev B Printed on recycled paper . O3300 InstallGuide.book Page 30 Thur sday, Novembe r 25, 1999 3:48 PM[...]