Valcom VIP-812 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Valcom VIP-812, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Valcom VIP-812 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Valcom VIP-812. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Valcom VIP-812 should contain:
- informations concerning technical data of Valcom VIP-812
- name of the manufacturer and a year of construction of the Valcom VIP-812 item
- rules of operation, control and maintenance of the Valcom VIP-812 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Valcom VIP-812 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Valcom VIP-812, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Valcom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Valcom VIP-812.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Valcom VIP-812 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    1 947996 ISSUE 5 VIP-812 DUAL NETWORKED STATION PORT INTRODUCTION The VIP-812 Dual Networked Station Port allows most loop start terminal devices to be co nnected to a managed IP-based LAN/WAN. SPECIFICATIONS Access Methods  PBX, FXO Port  POTS telephone set Features  RJ-45 for network connecti on  2 RJ-11 telephone conne ctions  4 R[...]

  • Page 2

    2 947996 CAU TION : To redu ce the r i sk of el ectri c sho ck, Do not r emove co ver. N o user ser vic eab le p arts insi de. Refer s er v ici ng to qual ifi ed s er v i ce pers onne l . CA U TION RISK OF ELECTRIC SH OCK DO NOT OPEN This sy m bol indi cates that dangero us vol tage consti tuti ng a ri sk of el ectri c shock i s pre sent w it h i n[...]

  • Page 3

    3 947996 +24V DC 1 PHONE PHONE 2 K1 K2 N.C. N.O. N.C. N.O. COM COM K3 COM N.O. COM N.C. N.O. N.C. K4 STATUS LINK ACT ALCOM V VIP-812 Network Connection The VIP-812 has one RJ-45 network connector on the front panel. Use a standard Ethernet patch cable to con nect the VIP-812 to an Ethernet switch. If the Ethernet switch is 802.3af compli ant, the V[...]

  • Page 4

    4 947996 TECHNICAL ASSISTANCE When trouble is reported, verify powe r is being supplied to the unit and there are no broken connections. If a spare u nit is available, substitute a spare unit for the suspecte d defective unit. Assistance in troublesho oting is available from the factory. Call (540) 563-2000 an d press 1 for Technical Support or via[...]

  • Page 5

    5 947996[...]