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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Valcom VIP-800, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Valcom VIP-800 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Valcom VIP-800. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Valcom VIP-800 should contain:
- informations concerning technical data of Valcom VIP-800
- name of the manufacturer and a year of construction of the Valcom VIP-800 item
- rules of operation, control and maintenance of the Valcom VIP-800 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Valcom VIP-800 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Valcom VIP-800, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Valcom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Valcom VIP-800.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Valcom VIP-800 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 VIP-800 NETWORKED P AGING ZONE EXTENDER SPECIFICA TIONS Access Methods · P ABX (VIP-820 connected to a station port) · VIP-1 10 Easy PC paging sof tware · VIP-810 plus POTS phone · 600 Ohm Supervised Page Port · Any of V alcom’s distributed amplified one-way paging units (V -2003A, V -2006A, V -2924A) Features · RJ45 for network connectio[...]
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Page 2
2 INST ALLA TION NOTE: The telephone system referred to in this manual is the customer premise equipment such as an electronic key system, a P ABX or a dedicated single line telephone(s). The VIP-800 is not in- tended for direct or indirect connection to the public telephone network or to P ABX analog station ports. When used with a customer premis[...]
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Page 3
3 CONNECTIONS P ABX Access When using the VIP-800 with an electronic key system C. O. line position or P ABX trunk port, a VIP-810 must be used to interface the telephone system with the network. When using the VIP-800 with a P ABX station port, a VIP-820 must be used to interface the telephone system with the network. Operation Press line key (ele[...]
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Page 4
4 Application Examples When using the VIP-800 with an electronic key system C. O. line position or P ABX trunk port, a VIP-810 must be used to interface the telephone system with the network. When the electronic key system C. O. line position or P ABX trunk port is accessed, the VIP-810 will activate the VIP-800. When using the VIP-800 with a P ABX[...]
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Page 5
5 In these examples, two VIP-800’s are connected to the data network to extend a p aging zone to a remote location. VIP-800 Ne two rk V-2003A LAN OR WA N Te le p ho ne VIP-800 V-2003A Zone 1 Audio Net wo rk LAN OR WA N Building 1[...]
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Page 6
6 In this example, the VIP-810 is connected to the data network jack already installed and now the network connected telephone can reach into the existing V alcom V -2924A to access all call priority paging. This configuration could be used at a guard shack where network access is available, but not a telephone. There are many buildings or areas wi[...]
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Page 7
7 TECHNICAL ASSIST ANCE When trouble is reported, verify power is being supplied to the unit and there are no broken connections. Check voltages for proper polarity to the one-way amplified speakers. T able 1 identifies symptoms of some possible problems with solutions. If a spare unit is available, substitute a spare unit for the suspected defecti[...]