USRobotics 33600 manual

Winmodem 33600 & x2/56K* User’s Manual[...]

* Depending on line conditions. U.S. Robotics and the U.S. Robotics logo are 3Com registered trademarks. IBM, IBM PC, PC/XT and PC/AT are International Business Machines Corporation trademarks. Microcom Networking Protocol (MNP) is a Microcom Inc. registered trademark. © 1997[...]

Table of Contents Introduction 1 How a Modem Works .............................................. 1 How Does Your Sportster Winmodem 33600 & x2/56K Work ? ................................................................... 2 Other Features ....................................................... 3 Package Contents ...............................[...]

Voice Functions 33 Overview of Voice Functions .................................. 3 3 Speakerphone ...................................................... 3 4 Implementing Voice Functions ................................ 3 4 Voice Applications ............................................ 3 4 Application Settings .....................................[...]

Sportster Winmodem 33600 & x2/56K - User's manual 1 Intr oduc tion H ow a M ode m W or k s A m odem i s a c om pu t er per i ph er al th at all ow s you t o comm u n icate w i t h ot h er compu t ers vi a t el eph on e lin es. Becau se ordin ar y t el eph on e li n es can n ot car ry digital in for m at i on , a m odem ch an ges t h e digi[...]

2 Sportster Winmodem 33600 & x2/56K - User's manual H ow Doe s Y our Spor t s t e r W i nmode m 33600 & x2/56K ∗ Wor k ? With your Sportster Winmodem 33600 & x2/56K*, you can move beyond the boundaries of your computer — around the world, if you’d like. You can fax a graphic to an overseas supplier, update files on your compu[...]

Sportster Winmodem 33600 & x2/56K - User's manual 3 Accurately Sportster Winmodem 33600 & x2/56K can automatically detect and correct errors during a transmission (V.42/MNP 2-4 error control.) Efficiently The Sportster Winmodem 33600 & x2/56K ’s data compression feature can pack data down to a fraction of its original size. It ca[...]

4 Sportster Winmodem 33600 & x2/56K - User's manual Speakerphone Working with the Sound Card The modem fitted in your Pc is equipped with jack sockets for speakers and microphone on the rear panel as well as an internal connection that goes directly to the sound card (if fitted). It is recommended that for higher quality recording and play[...]

Sportster Winmodem 33600 & x2/56K - User's manual 5 Ins ta llat ion S p o r tster W i n mo d em 33600 & x2/56K I n stal l ati o n NOTE: Turn the computer and any connected peripheral devices off. This chapter will walk you through the installation of your Sportster Winmodem 33600 & x2/56K. There are two parts to the installation: H[...]

6 Sportster Winmodem 33600 & x2/56K - User's manual STEP 1: Insert the Modem Into the Computer Inserting the board into the groove. Installation Procedure 1. Turn off and unplug the computer. 2. Unplug all the peripheral devices (screen, printer, etc.). 3. Remove the computer's cover to have easy access to the internal bus connectors.[...]

Sportster Winmodem 33600 & x2/56K - User's manual 7 TELCO jack is accessible through an opening in the computer's case.) 8. Plug the other end of that cord into a wall jack for an analog line. 9. If you want to use a telephone on that line, the setup is as follows: Plug the telephone's cord into the telephone wall jack as shown a[...]

8 Sportster Winmodem 33600 & x2/56K - User's manual STEP 2: Run the Modem’s Installation Program Sportster Winmodem 33600 & x2/56K comes with an installation diskette that contains an installation program that will help your computer finish installing the modem. This program will also copy modem programs from the diskette onto your c[...]

Sportster Winmodem 33600 & x2/56K - User's manual 9 At this point, you’ll either: • Be able to find the Sportster Winmodem 33600 & x2/56K group in the Program Manager window: If you can find this group, you’re ready to install the communications software. OR • If the computer cannot configure the modem automatically, you will g[...]

10 Sportster Winmodem 33600 & x2/56K - User's manual If the configuration you’ve chosen does not work , you chose an I/O address and/or an IRQ that is not available: If you chose an unavailable I/O address, you will get an error message. Choose another I/O address in the Configuration dialog box that appears. If you chose an unavailable [...]

Sportster Winmodem 33600 & x2/56K - User's manual 11 STEP 3: Installing the Communications Software You’ll need communications software to get the modem working — dialing numbers, downloading files, sending faxes, etc. • If you’re asked to select your modem type from a list, select a high speed Sportster or Courier Dual Standard. ?[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 13 C hanging C ount ry Se t up unde r Window s 9 5 W h en tr a vellin g w it h t h e Sp o r t s t e r W inm odem PC C ar d, you may n eed t o ch an ge t h e cou n t r y set u p to at t ain corr ect operat ion u sin g ot h er t el eph on e n et wor ks. Th ese n et wor ks may u se diff er en [...]

14 Sportster Winmodem 33600 & x2/56K - User's manual 3. Clic k OK . Th e ‘Modem: Ch an ge Cou n t ry Set u p’ dial ogu e box should appear. N ot e: Th e upper-h alf of th is w in dow displ ays t h e cu r ren t cou n t ry select ed. Th e lower sect ion displays a ser i es of f lags off er i n g alternative setup options. 4. S elect t he[...]

Sportster Winmodem 33600 & x2/56K - User's manual 15 U sing t he M ode m I n stal l ati on T est Follow this procedure to check that the modem works correctly. 1. Turn the computer on. 2. Load and run the communications software. Check the software installation manual for further information. Do not be alarmed when a DOS- based hardware di[...]

16 Sportster Winmodem 33600 & x2/56K - User's manual 6. Execute the function that authorizes sending AT commands to the modem; in other words, put the computer in terminal mode. 7. Verify that the computer and the modem can communicate with each other by sending the following AT command (you can type the command either with uppercase or lo[...]

Sportster Winmodem 33600 & x2/56K - User's manual 17 $7,(QWHU! The modem will respond to this command by displaying a list of the configuration settings. To modify them, please refer to Appendix A. Resetting the Modem to Factory Settings Some transmission sessions can modify the modem's configurations. If you are unsure of[...]

18 Sportster Winmodem 33600 & x2/56K - User's manual R e ma r k s on Us i ng t he M ode m Remember the Following Points When Using the Modem: • The modem might not work with all modular telephone sets. Specifically, you must not use the modem with multi-line telephone sets, sets with indicator lights or line selection buttons. • Some v[...]

Sportster Winmodem 33600 & x2/56K - User's manual 19 U n- Inst a l l i ng t he M ode m Un-installing the Sportster Winmodem 33600 & x2/56K requires that you: • Remove the modem from the expansion slot after turning off your computer. • Remove the modem programs from the computer’s hard drive after turning your computer back on. Y[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 21 T r oubles hooting P r obl e ms a nd Sol ut i ons If you encounter problems even though you have followed the installation and use instructions of the modem, refer to the following table that lists the most common failures and their solutions. Identifying the current problem Symptom Solu[...]

22 Sportster Winmodem 33600 & x2/56K - User's manual The modem does not respond when, in terminal mode, you send AT commands. Check that the COM port to which the modem is connected is properly declared. Check the IRQ configuration in the communications software or in the Windows Control Panel. Check that the application is in terminal mod[...]

Sportster Winmodem 33600 & x2/56K - User's manual 23 There is no audible tone when you try to call. The speaker is turned off; reset the modem's settings to the factory settings. The cables are not correctly connected. Check all connections from the telephone wall jack to the modem. There is a problem with the telephone line; check it[...]

24 Sportster Winmodem 33600 & x2/56K - User's manual The modem connects itself correctly to the remote modem, but th e connection is interrupted during communications with the message: NO CARRIER. Someone probably hung up from another extension. The modem detected a call waiting signal on the line. Contact the local tele- communications ag[...]

Sportster Winmodem 33600 & x2/56K - User's manual 25 Intercontinental connections are sometimes interrupted. If the telephone line's quality is low, it is best to reduce the transmission speed in order to insure that the connection remains stable. During file transfer, the modem sends back many transmission errors or a very low transf[...]

26 Sportster Winmodem 33600 & x2/56K - User's manual Before the Modems Connect If your modem does not respond to AT commands. • Make sure you are in terminal mode. (Your communications software should let you switch to terminal mode.) • Check that the modem is set to display result codes and that the result codes are displayed as words[...]

Sportster Winmodem 33600 & x2/56K - User's manual 27 If your PC reacts as though you are online, but no call has been initiated or received. • Check that modem’s Carrier Detect (CD) signaling is set correctly. (See &C n in the Commands chapter.) You may need to review the manual that came with your communication software to see wha[...]

28 Sportster Winmodem 33600 & x2/56K - User's manual If both modems exchange carrier signals but fail to establish a data communications link. (cont.) When the call is finished, reset the modem by: 1. Typing ATZ 2. And then pressing the ENTER key. Make sure you’ve set your software to the same data format (word length, parity, and number[...]

Sportster Winmodem 33600 & x2/56K - User's manual 29 During Data Transfers If your screen displays random or garbage characters. • Make sure your communications port is set to connect at the maximum possible connect rate. • Set your software to the same word length, parity, and stop bits as the remote modem. • Peripherals (drivers fo[...]

30 Sportster Winmodem 33600 & x2/56K - User's manual If your communi- cations software is reporting many Cyclic Redundancy Check (CRC) errors and low Characters Per Second (CPS). • Place the call again. You may have had a bad phone line or a bad connection. The telephone company routes all calls, even local calls, differently each time y[...]

Sportster Winmodem 33600 & x2/56K - User's manual 31 I f Y o u A re S till H av in g P r o b le m s • Re-read this manual, especially the Remarks on Using the Modem section. • Contact your reseller who will be able to provide you with the necessary assistance. This is much more efficient and less costly than sending the modem back to u[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 33 V oic e Func tions Ov e r vi e w of V oi c e F unc t i ons A voice modem has the capability of being able to transform analog sound data — such as voices — into digital data that are compatible with computers. This digitization operation is called sampling. Once the data is in digiti[...]

34 Sportster Winmodem 33600 & x2/56K - User's manual S p eaker phone The full duplex SpeakerPhone feature of the modem is accessible by connecting an external speaker to the jack on modem backpanel and a microphone. NOTE: Make sure that the microphone and speaker are at least 30 centimeters apart and not directly facing each other, so as t[...]

Sportster Winmodem 33600 & x2/56K - User's manual 35 In the following paragraphs, you will find some indications pertaining to the settings of voice applications in order to use the modem. Input/Output Source Selection Set the recording or playback sources as the devices from which you are going to record the local message and listen to th[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 37 A ppendix A – T e chnic a l Referen ce M a i n A T c omma nds 1. Type the commands entirely in upper case or lower case but do not type commands using a combination of the two cases. 2. All commands, with the exception of A/ and +++, are preceeded by the AT prefix and are executed afte[...]

38 Sportster Winmodem 33600 & x2/56K - User's manual Basic Command Set AT R equ i red c o m m an d p refi x , ex ce pt wi th A/ a n d +++. U se alon e to t est f or OK res u lt code. $ Disp la y s a ba s ic c o mman d lis t ; o nlin e help. A/ Re -ex ecu tes t h e last issu ed com m an d. U sed m ain ly to r edial. Th is does n ot r equi r[...]

Sportster Winmodem 33600 & x2/56K - User's manual 39 E0 Ec h o O F F. E1 Modem di splays keyboar d comm an ds.[...]

40 Sportster Winmodem 33600 & x2/56K - User's manual F n Sets online l ocal echo of t r ansm itt ed dat a O N/ O FF. F0 Local ech o O N . M odem sen ds a copy of dat a it sen ds to t h e r em ote syst em t o you r scr een . F1 Local ech o O FF. Re ceiv in g system m ay sen d a rem ote ech o of dat a it receiv es. H n Contr ols O N/ O FF ho[...]

Sportster Winmodem 33600 & x2/56K - User's manual 41 S r = n Sets r egister r to n . (See list of S- r egist er set t in gs on t h e n ex t sect ion ) . S r ? Di splays content s of S- r egister r . S$ Di splays a li st of t he S-Register s. (See list of S- r egist er set t in gs on t h e n ex t sect ion ). T S ets ton e d ia l . V n Di sp[...]

42 Sportster Winmodem 33600 & x2/56K - User's manual Xn Setting Result Codes X0 X1 X2 X3 X4 X5 0/OK •• •••• 1/CONNECT •• •••• 2/RING •• •••• 3/NO CARRIER •• •••• 4/ERROR •• •••• 5/CONNECT 1200 • •••• 6/NO DIAL TONE •• 7/BUSY ••• 8/NO ANSWER* ••• 10/CONNEC[...]

Sportster Winmodem 33600 & x2/56K - User's manual 43 Y n Selects power- on/ r eset def a ult conf igurat ion. Y0 D efa u l t i s p ro fi le 0 s etti n g i n N V R AM. Y1 D efa u l t i s p ro fi le 1 s etti n g i n N V R AM. Z Resets modem based on f act or y set t ings. Z0 Resets modem t o N VRA M pr of ile sel ect ed by Y c omma nd. Z1 Re[...]

44 Sportster Winmodem 33600 & x2/56K - User's manual &G n Sets G uar d T one. &G0 N o gu ar d t on e, U . S. an d Can ada. &G1 550 H z gu ar d t on e, s ome E u r opean cou n t r ies, r equ ires B0 set t in g. &G2 1800 H z gu ar d t on e, U . K., r equ ires B0 se tti n g. &H n S ets T ra n sm i t D ata (TD) fl o w c on [...]

Sportster Winmodem 33600 & x2/56K - User's manual 45 &N 9 16. 800 bps. &N 10 19. 200 bps. &N 11 21. 600 bps. &N 12 24. 000 bps. &N 13 26. 400 bps. &N 14 28. 800 bps. &N 15 31. 200 bps. &N 16 33. 600 bps. &P n Sets pulse (r ot ary) dial m ake/ br eak rat io. &P0 U .S. / Can ada r at io, 39% / 61% . &a[...]

46 Sportster Winmodem 33600 & x2/56K - User's manual &Z n = s Wr ites phone number st r ing s t o NVRA M at po sit io n n ( n = 03). &Z n =L W r ites last execut ed dial str ing t o NVR A M at po sit io n n ( n = 03) . &Z n ? Di splays the phone num ber st or ed at position n (n = 03) . &Z L? Di splays the last execut ed di[...]

Sportster Winmodem 33600 & x2/56K - User's manual 47 S6 ! Sets t h e n u mber of sec on ds t h e modem w aits bef or e diali n g. I f X n i s s et to X 2 or X 4 , t h e modem ign or es t h is r egist er an d dials as soon as it det ec t s a dial ton e ( f ast dials). Th e ran ge of accept able v alu es is cou n t r y- depen den t . S7 60 S[...]

48 Sportster Winmodem 33600 & x2/56K - User's manual S 12 50 S ets th e d u rati on , in fifti e th s o f a s ec o n d, o f t h e gu ard t im e f or t h e escape code se qu en ce (+++).[...]

Sportster Winmodem 33600 & x2/56K - User's manual 49 Reg Default Funct i on S13 0 Bi t - mapped regist er . Select t h e bit( s) you wan t on an d s et S 1 3 to th e to ta l of th e v a l - u es in t h e Val u e colu mn . For ex ample, ATS 13 = 17 en ables bit 0 ( v alu e is 1) an d bit 4 (val u e is 16). Bi t Value Resul t 0 1 Reset w h e[...]

50 Sportster Winmodem 33600 & x2/56K - User's manual Reg Default Funct i on S15 0 Bi t - mapped regist er . To set t h e r egist er see th e i n stru cti on s fo r S 13 . Bi t Value Resul t 0 (zero) 1 Di sable AR Q / M N P f or V.22. 1 2 Di sable AR Q / M N P f or . 22bis. 2 4 D i sa bl e A R Q/MN P fo r V.32/ V.32bis/ V.32t erbo. 3 8 Di s[...]

Sportster Winmodem 33600 & x2/56K - User's manual 51 S23 19 St or es t h e ASC I I decimal code f or t h e XOFF ch ar act er . Vali d r an ge is 0–127. S24 0 R eser v ed. Reg Default Funct i on S 2 5 5 S e t s t he d ur a t i o n, i n hund r e d t hs o f a s e c o nd , t h at DTR m u st be dr opped so t h at t h e m odem doesn ’t in t [...]

52 Sportster Winmodem 33600 & x2/56K - User's manual so f t w ar e incomp at ib ilit ie s . Som e sof t w ar e may n ot accept 7200, 12000 an d 14400 bps r esu lt codes.[...]

Sportster Winmodem 33600 & x2/56K - User's manual 53 Bit 4 B it 5 Re s ult 0 0 Comple t e han d s haking sequ en ce: V. 42 Detect ion , LA P M erro r co n t rol , MN P . 16 0 Disabl e MN P. 0 32 Disabl e V.42 Det ect ion an d LAPM . 16 32 Com bin ed v alu e of 48 n ego- ti ate s L A P M with ou t D ete c- t ion ph ase. Ch oose t h is v alu[...]

54 Sportster Winmodem 33600 & x2/56K - User's manual 7 128 Reserv ed Reg Default Funct i on S33 0 Bi t mapped register set u p f or t h e 28. 8 speed m odems on ly. To set t h e r egist er , s ee t h e in st r u ct ion s for S13 . Bi t Value Resul t 0 (zero) 1 Di sable 2400 sym bol rat e. 1 2 Di sable 2743 sym bol rat e. 2 4 Di sable 2800 [...]

Sportster Winmodem 33600 & x2/56K - User's manual 55 This op t io n only ap p lie s t o c o nn ec t io ns t er mi n at ed by dr oppin g DTR. I f t h e modem receiv es th e ATH com man d, it ign ores S38 an d im m ediately h an gs u p.[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 57 A ppendix B – T e chnic a l Spe c ific a tions S p o r tster W i n mo d em 33600 & x2/56K S p eci fi cati on s Compatibility Data : ITU-T V.34, V.FC, ITU-T V.32 bis , V.23, V.22 bis , V.22, V.21 and Bell 212A, 103. Fax : Send and receive Group III Fax, Class 1, Class 2.0; ITU-T V.1[...]

58 Sportster Winmodem 33600 & x2/56K - User's manual Silence detect Adjustable level and duration Dialing Pulse (pulses 0-9), tone (DTMF 0-9, #, *) Call status Dial tone, busy tone, voice detect Configuration storage Two modem configurations and four telephone numbers Transmission level Country specific Reception sensitivity Country specif[...]

Sportster Winmodem 33600 & x2/56K - User's manual 59 CE Mar k Electromagnetic Compatibility This device complies with the following standards in accordance with the European Directives 91/263/CEE. • Immunity EN 50082-1 06/92 • Emission EN 55022 class B 08/87 Safety This device complies with the following standard in accordance with the[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 61 G l o ssary Analog signals Variable and continuous waves, such as voice tones carried by telephone lines. Compare with digital signals. ARQ General term qualifying error correction protocols that detect errors and automatically re-transmit the incorrect data blocks. See MNP and V.42. ASC[...]

62 Sportster Winmodem 33600 & x2/56K - User's manual Bit A 0 or a 1 reflecting the use of a binary numbering system (a system that consists of 2 values). This system is used because the computer only recognizes two states, off or on. (Start/Stop bits) Signaling bits attached to a character before it is transmitted; used for asynchronous tr[...]

Sportster Winmodem 33600 & x2/56K - User's manual 63 Data mode Mode in which the fax/modem can send and receive data files. A standard modem without facsimile capabilities is always in data mode. DCE (Data Carrier Equipment) Termination equipment of the data circuit. In this manual, this term applies to modems that establish and control th[...]

64 Sportster Winmodem 33600 & x2/56K - User's manual Fallback (Rate adjustment). A function that lets rapid modems with error correction control the line quality and fall back to a lower speed if it becomes degraded. Modems go back to a higher speed if the line quality improves. Fax mode Mode in which the fax/modem can transmit and receive[...]

Sportster Winmodem 33600 & x2/56K - User's manual 65 The modem uses MNP 2-4 and MNP 5 error correction and data compression techniques that are incorporated in recommendation ITU-T V.42. NVRAM Non Volatile Random Access Memory which can be programmed by the user with data that are stored when the modem is powered down. The modem includes t[...]

66 Sportster Winmodem 33600 & x2/56K - User's manual Serial transmission Sequential data transfer, one bit at a time, using only one electrical circuit. Synchronous transmission Data transmission during which both communicating devices are synchronized by a common clock. Using this mode eliminates the need to systematically add a stop bit [...]

Sportster Winmodem 33600 & x2/56K - User's manual 67 XON/XOFF Standard ASCII control characters used to tell an intelligent device to stop or resume data transmission. In most systems, typing <Ctrl>-S sends the XOFF character (which tells the remote device to stop transmitting). Some equipment, including your modem, interpret <Ctr[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 69 Lim ite d W a r r ant y U .S. Robotics w arr an t s t o th e origin al en d-u ser pu rch aser th at t h is p r oduct w ill b e f r ee f r om de f ect s in m at e r ials an d w orkman sh ip f or a per iod of f i v e y ears f rom t h e dat e of pu r ch ase. Du r in g t h e li m ited w arr [...]

70 Sportster Winmodem 33600 & x2/56K - User's manual ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Th is lim it ed w arr an t y giv es you specific legal righ t s. Y ou m ay h av e o th ers , wh i ch v ary fro m n a ti on to n ati o n . So m e n ati o n s d o n ot all ow lim it ation s on du r ation of an im pli ed w arr an t y, or t h e ex [...]

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