US Robotics 33600 manual

Winmodem 33600 & x2/56K* User’s Manual[...]

* Depending on line conditions. U.S. Robotics and the U.S. Robotics logo are 3Com registered trademarks. IBM, IBM PC, PC/XT and PC/AT are International Business Machines Corporation trademarks. Microcom Networking Protocol (MNP) is a Microcom Inc. registered trademark. © 1997[...]

Table of Contents Introduction 1 How a Modem Works .............................................. 1 How Does Your Sportster Winmodem 33600 & x2/56K Work ? ................................................................... 2 Other Features ....................................................... 3 Package Contents ...............................[...]

Voice Functions 3 3 Overview of Voice Functions .................................. 3 3 Speakerphone ...................................................... 3 4 Implementing Voice Functions ................................ 3 4 Voice Applications ............................................ 3 4 Application Settings ....................................[...]

Sportster Winmodem 33600 & x2/56K - User's manual 1 Intr oduc tion H ow a M ode m W or k s A m odem is a compu t er per iph er al t h at all ow s you to com m u n i cat e w i t h ot h er compu t er s v ia t el eph on e l i n es. Becau se or di n ar y t eleph on e li n es can n ot c arr y digi t al i n f or m ation , a m odem ch an ges th e[...]

2 Sportster Winmodem 33600 & x2/56K - User's manual H ow Doe s Y our Spor t s t e r W i nmode m 33600 & x2/56K ∗ Work ? With your Sportster Winmodem 33600 & x2/56K*, you can move beyond the boundaries of your computer — around the world, if you’d like. You can fax a graphic to an overseas supplier, update files on your comput[...]

Sportster Winmodem 33600 & x2/56K - User's manual 3 Accurately Sportster Winmodem 33600 & x2/56K can automatically detect and correct errors during a transmission (V.42/MNP 2-4 error control.) Efficiently The Sportster Winmodem 33600 & x2/56K ’s data compression feature can pack data down to a fraction of its original size. I t c[...]

4 Sportster Winmodem 33600 & x2/56K - User's manual Speakerphone Working with the Sound Card The modem fitted in your Pc is equipped with jack sockets for speakers and microphone on the rear panel as well as an internal connection that goes directly to the sound card (if fitted). It is recommended that for higher quality recording and play[...]

Sportster Winmodem 33600 & x2/56K - User's manual 5 Ins ta lla t ion S p o rtster W i n m o d em 33600 & x2/56K I n stal l ati o n NOTE: Turn the computer and any connected peripheral devices off. This chapter will walk you through the installation of your Sportster Winmodem 33600 & x2/56K. There are two parts to the installation: [...]

6 Sportster Winmodem 33600 & x2/56K - User's manual STEP 1: Insert the Modem Into the Computer Inserting the board into the groove. Installation Procedure 1. Turn off and unplug the computer. 2. Unplug all the peripheral devices (screen, printer, etc.). 3. Remove the computer's cover to have easy access to the internal bus connectors.[...]

Sportster Winmodem 33600 & x2/56K - User's manual 7 TELCO jack is accessible through an opening in the computer's case.) 8. Plug the other end of that cord into a wall jack for an analog line. 9. If you want to use a telephone on that line, the setup is as follows: Plug the telephone's cord into the telephone wall jack as shown a[...]

8 Sportster Winmodem 33600 & x2/56K - User's manual STEP 2: Run the Modem’s Installation Program Sportster Winmodem 33600 & x2/56K comes with an installation diskette that contains an installation program that will help your computer finish installing the modem. This program will also copy modem programs from the diskette onto your c[...]

Sportster Winmodem 33600 & x2/56K - User's manual 9 At this point, you’ll either: • Be able to find the Sportster Winmodem 33600 & x2/56K group in the Program Manager window: If you can find this group, you’re ready to install the communications software. OR • If the computer cannot configure the modem automatically, you will g[...]

10 Sportster Winmodem 33600 & x2/56K - User's manual If the configuration you’ve chosen does not work , yo u chose an I/O address and/or an IRQ that is not available: If you chose an unavailable I/O address, you will get an error message. Choose another I/O address in the Configuration dialog box that appears. If you chose an unavailable[...]

Sportster Winmodem 33600 & x2/56K - User's manual 11 STEP 3: Installing the Communications Software You’ll need communications software to get the modem working — dialing numbers, downloading files, sending faxes, etc. • If you’re asked to select your modem type from a list, select a high speed Sportster or Courier Dual Standard. ?[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 13 C ha nging C ount r y Se t up unde r Window s 9 5 W h en t r avellin g w it h t h e Sp or t s t er W in m odem P C Card, you m ay n eed to ch an ge th e cou n t r y set u p to at t ain cor r ect oper at i on u sin g oth er t eleph on e n etw or ks . Th ese n et w or ks may u se diff er e[...]

14 Sportster Winmodem 33600 & x2/56K - User's manual 3. Clic k OK . Th e ‘ Modem: Ch an ge C ou n t r y Set u p’ dial ogu e box should appear. N ot e: Th e u pper - h alf of t h is w in dow displays t h e cu rr en t c ou n t r y select ed. Th e low er sect ion displays a ser ies of f lags of f er i n g alternative setup options. 4. Sel[...]

Sportster Winmodem 33600 & x2/56K - User's manual 15 U s ing t he M ode m I n stal l ati o n T est Follow this procedure to check that the modem works correctly. 1. Turn the computer on. 2. Load and run the communications software. Check the software installation manual for further information. Do not be alarmed when a DOS- based hardware [...]

16 Sportster Winmodem 33600 & x2/56K - User's manual 6. Execute the function that authorizes sending AT commands to the modem; in other words, put the computer in terminal mode. 7. Verify that the computer and the modem can communicate with each other by sending the following AT command (you can type the command either with uppercase or lo[...]

Sportster Winmodem 33600 & x2/56K - User's manual 17 $7,(QWHU! The modem will respond to this command by displaying a list of the configuration settings. To modify them, please refer to Appendix A. Resetting the Modem to Factory Settings Some transmission sessions can modify the modem's configurations. If you are unsure of[...]

18 Sportster Winmodem 33600 & x2/56K - User's manual R e ma r k s on Usi ng t he M ode m Remember the Following Points When Using the Modem: • The modem might not work with all modular telephone sets. Specifically, you must not use the modem with multi-line telephone sets, sets with indicator lights or line selection buttons. • Some vo[...]

Sportster Winmodem 33600 & x2/56K - User's manual 19 U n- Ins t a l l i ng t he M ode m Un-installing the Sportster Winmodem 33600 & x2/56K requires that you: • Remove the modem from the expansion slot after turning off your computer. • Remove the modem programs from the computer’s hard drive after turning your computer back on. [...]

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Sportster Winmodem 33600 & x2/56K - User's manual 21 T r ouble s hoot ing P r obl e ms a nd S ol ut i ons If you encounter problems even though you have followed the installation and use instructions of the modem, refer to the following table that lists the most common failures and their solutions. Identifying the current problem Symptom S[...]

22 Sportster Winmodem 33600 & x2/56K - User's manual The modem does not respond when, in terminal mode, you send AT commands. Check that the COM port to which the modem is connected is properly declared. Check the IRQ configuration in the communications software or in the Windows Control Panel. Check that the application is in terminal mod[...]

Sportster Winmodem 33600 & x2/56K - User's manual 23 There is no audible tone when you try to call. The speaker is turned off; reset the modem's settings to the factory settings. The cables are not correctly connected. Check all connections from the telephone wall jack to the modem. There is a problem with the telephone line; check it[...]

24 Sportster Winmodem 33600 & x2/56K - User's manual The modem connects itself correctly to the remote modem, but th e connection is interrupted during communications with the message: NO CARRIER. Someone probably hung up from another extension. The modem detected a call waiting signal on the line. Contact the local tele- communications ag[...]

Sportster Winmodem 33600 & x2/56K - User's manual 25 Intercontinental connections are sometimes interrupted. If the telephone line's quality is low, it is best to reduce the transmission speed in order to insure that the connection remains stable. During file transfer, the modem sends back many transmission errors or a very low transf[...]

26 Sportster Winmodem 33600 & x2/56K - User's manual Before the Modems Connect If your modem does not respond to AT commands. • Make sure you are in terminal mode. (Your communications software should let you switch to terminal mode.) • Check that the modem is set to display result codes and that the result codes are displayed as words[...]

Sportster Winmodem 33600 & x2/56K - User's manual 27 If your PC reacts as though you are online, but no call has been initiated or received. • Check that modem’s Carrier Detect (CD) signaling is set correctly. (See &C n in the Commands chapter.) You may need to review the manual that came with your communication software to see wha[...]

28 Sportster Winmodem 33600 & x2/56K - User's manual If both modems exchange carrier signals but fail to establish a data communications link. (cont.) When the call is finished, reset the modem by: 1. Typing ATZ 2. And then pressing the ENTER key. Make sure you’ve set your software to the same data format (word length, parity, and number[...]

Sportster Winmodem 33600 & x2/56K - User's manual 29 During Data Transfers If your screen displays random or garbage characters. • Make sure your communications port is set to connect at the maximum possible connect rate. • Set your software to the same word length, parity, and stop bits as the remote modem. • Peripherals (drivers fo[...]

30 Sportster Winmodem 33600 & x2/56K - User's manual If your communi- cations software is reporting many Cyclic Redundancy Check (CRC) errors and low Characters Per Second (CPS). • Place the call again. You may have had a bad phone line or a bad connection. The telephone company routes all calls, even local calls, differently each time y[...]

Sportster Winmodem 33600 & x2/56K - User's manual 31 I f Y o u A re S t ill H a v in g P r o b le m s • Re-read this manual, especially the Remarks on Using the Modem section. • Contact your reseller who will be able to provide you with the necessary assistance. This is much more efficient and less costly than sending the modem back to[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 33 V oic e Func tions Ov e r vi e w of V oi c e F unc t i ons A voice modem has the capability of being able to transform analog sound data — such as voices — into digital data that are compatible with computers. This digitization operation is called sampling. Once the data is in digiti[...]

34 Sportster Winmodem 33600 & x2/56K - User's manual S p eaker phone The full duplex SpeakerPhone feature of the modem is accessible by connecting an external speaker to the jack o n modem backpanel and a microphone. NOTE: Make sure that the microphone and speaker are at least 30 centimeters apart and not directly facing each other, so as [...]

Sportster Winmodem 33600 & x2/56K - User's manual 35 In the following paragraphs, you will find some indications pertaining to the settings of voice applications in order to use the modem. Input/Output Source Selection Set the recording or playback sources as the devices from which you are going to record the local message and listen to th[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 37 A ppe ndix A – T e c hnic a l Referen ce M a i n A T c omma nds 1. Type the commands entirely in upper case or lower case but do not type commands using a combination of the two cases. 2. All commands, with the exception of A/ and +++, are preceeded by the AT prefix and are executed af[...]

38 Sportster Winmodem 33600 & x2/56K - User's manual Basic Command Set AT R e q u i re d c o m m a n d pre fi x , ex ce p t wi th A / a n d +++. U se alon e t o t est f or OK r esu lt code. $ Dis pla y s a b as ic c o mman d lis t ; o n lin e h elp . A/ R e-ex ecu t es t h e last issu ed com m an d. U sed m ain l y t o r edial . Th is does[...]

Sportster Winmodem 33600 & x2/56K - User's manual 39 E0 Ec h o O F F. E1 Modem di spl ays k eyboar d comm an ds.[...]

40 Sportster Winmodem 33600 & x2/56K - User's manual F n Set s onli ne l ocal echo of t r ansm itt ed dat a O N/ O FF. F0 Local ech o O N . M odem sen ds a copy of dat a it sen ds t o th e rem ote syst em to you r scr een . F1 Local ech o O FF. R ecei v i n g syst em m ay sen d a rem ote ech o of dat a i t receiv es. H n Contr ols O N/ O F[...]

Sportster Winmodem 33600 & x2/56K - User's manual 41 S r = n Sets regist er r to n . ( See l ist of S- r egist er set t in gs on t h e n ex t sec t ion ) . S r ? Di spl ays cont ent s of S- r egister r . S$ Di spl ays a l i st of t he S- Regi ster s. ( See l ist of S- r egist er set t in gs on t h e n ex t sec t ion ) . T S e ts to n e d i[...]

42 Sportster Winmodem 33600 & x2/56K - User's manual Xn Setting Result Codes X0 X1 X2 X3 X4 X5 0/OK •• •••• 1/CONNECT •• •••• 2/RING •• •••• 3/NO CARRIER •• •••• 4/ERROR •• •••• 5/CONNECT 1200 • •••• 6/NO DIAL TONE •• 7/BUSY ••• 8/NO ANSWER* ••• 10/CONNEC[...]

Sportster Winmodem 33600 & x2/56K - User's manual 43 Y n Sel ect s power- on/ r eset def ault conf igurat ion. Y0 D efa u l t i s p ro fi l e 0 s e tti n g i n N V R A M. Y1 D efa u l t i s p ro fi l e 1 s e tti n g i n N V R A M. Z Resets m odem based on f act or y set t ings. Z0 Reset s modem t o N VRA M pr of ile sel ect ed by Y c o mma[...]

44 Sportster Winmodem 33600 & x2/56K - User's manual &G n Set s G uar d T one. &G0 N o gu ard t on e, U . S. an d Can ada. &G1 550 H z gu ar d t on e, s om e Eu ropean cou n tr ies, r equ i res B0 set t in g. &G2 1800 H z gu ar d t on e, U . K. , r equ i r es B0 s e tti n g . &H n S e ts Tra n s m i t D ata (T D ) fl o [...]

Sportster Winmodem 33600 & x2/56K - User's manual 45 &N 9 16. 800 bps . &N 10 19. 200 bps. &N 11 21. 600 bps. &N 12 24. 000 bps. &N 13 26. 400 bps. &N 14 28. 800 bps. &N 15 31. 200 bps. &N 16 33. 600 bps. &P n Sets pul se ( r ot ar y) dial m ake/ br eak r at io. &P 0 U . S./ Can ada r at io, 39% / 61[...]

46 Sportster Winmodem 33600 & x2/56K - User's manual &Z n = s Wr it es phone num ber st r ing s t o NVRA M at po s it io n n ( n = 03) . &Z n = L Wr ites last execut ed dial str ing to NVR A M at po s it io n n ( n = 03) . &Z n ? Di spl ays t he phone num ber st or ed at posit io n n ( n = 03) . &Z L? Displ ays the last exe[...]

Sportster Winmodem 33600 & x2/56K - User's manual 47 S6 ! Sets t h e n u m ber of secon ds t h e modem w ait s bef or e diali n g. I f X n i s s e t to X 2 o r X 4, t h e modem i gn or es t h i s r egist er an d dial s as soon as it det ec t s a dial ton e (f ast dials). Th e r an ge of ac cept able v alu es is cou n t r y- depen den t. S7[...]

48 Sportster Winmodem 33600 & x2/56K - User's manual S 1 2 5 0 S e t s th e d u ra ti on , i n fi fti eth s o f a s e c o n d, o f t h e gu ard t im e f or t h e escape code se q u e n c e (+++).[...]

Sportster Winmodem 33600 & x2/56K - User's manual 49 Reg Defa ul t Funct i on S13 0 Bi t - m apped r egister . Select t h e bit ( s) y ou wa n t on an d s e t S 1 3 to th e to ta l o f th e v a l - u es in t h e V alu e colu m n . For ex am pl e, ATS 13 = 17 en abl es bit 0 ( v al u e is 1) an d bit 4 ( v alu e is 16) . Bi t Value R esul t[...]

50 Sportster Winmodem 33600 & x2/56K - User's manual Reg Defa ul t Funct i on S15 0 Bi t - m apped r egister . To s et t h e regist er see th e i n s tru cti on s fo r S 13 . Bi t Value R esul t 0 ( z er o) 1 Di sable A RQ/ M N P f or V. 22. 1 2 Di sable A R Q / M N P f or . 22bis. 2 4 D i sa b l e A R Q/MN P fo r V.32/ V. 32bis/V. 32t er [...]

Sportster Winmodem 33600 & x2/56K - User's manual 51 S23 19 St or es t h e A SC I I decim al code f or t h e X O FF ch ar ac t er . Vali d ran ge i s 0–127. S24 0 Reser v ed. Reg Defa ul t Funct i on S 2 5 5 S e t s t he d ur a t i o n, i n hund r e d t hs o f a s e c o nd , t h at DTR m u st be dr opped so t h at t h e m odem doesn ’t[...]

52 Sportster Winmodem 33600 & x2/56K - User's manual s of t w ar e in co mpa t ib ilit ies . Som e sof t w ar e m ay n ot acc ept 7200, 12000 an d 14400 bps r es u lt codes.[...]

Sportster Winmodem 33600 & x2/56K - User's manual 53 Bit 4 Bit 5 Re s u lt 0 0 Comp let e h an ds h ak ing sequ en ce: V.42 Det ect ion , L A P M e rro r c o n t ro l , MN P . 16 0 Di sable MN P. 0 32 Di sable V.42 Det ect ion an d LAPM . 16 32 Com bi n ed v al u e of 48 n ego- ti ate s L A P M wi th o u t D e te c- t ion ph ase. Ch oose t[...]

54 Sportster Winmodem 33600 & x2/56K - User's manual 7 128 Reserv ed Reg Defa ul t Funct i on S33 0 Bi t m apped r egister s et u p f or t h e 28.8 s peed m odem s on ly. To set t h e regist er , see t h e i n st r u ct io n s f or S13. Bi t Value R esul t 0 ( z er o) 1 Di sable 2400 sym bol rat e. 1 2 Di sable 2743 sym bol rat e. 2 4 Di s[...]

Sportster Winmodem 33600 & x2/56K - User's manual 55 Th is op t ion on ly a p plie s t o c o n n ec t ions t er m in at ed by dr oppin g DTR . I f t h e m odem receiv es th e ATH com m an d, it ign ores S 38 an d im m edi at ely h an gs u p.[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 57 A ppe ndix B – T e c hnic a l Spe c if ic a t ions S p o rtster W i n m o d em 33600 & x2/56K S p eci fi cati o n s Compatibility Data : ITU-T V.34, V.FC, ITU-T V.32 bis , V.23, V.22 bis , V.22, V.21 and Bell 212A, 103. Fax : Send and receive Group III Fax, Class 1, Class 2.0; ITU-[...]

58 Sportster Winmodem 33600 & x2/56K - User's manual Silence detect Adjustable level and duration Dialing Pulse (pulses 0-9), tone (DTMF 0-9, #, *) Call status Dial tone, busy tone, voice detect Configuration storage Two modem configurations and four telephone numbers Transmission level Country specific Reception sensitivity Country specif[...]

Sportster Winmodem 33600 & x2/56K - User's manual 59 CE Ma r k Electromagnetic Compatibility This device complies with the following standards in accordance with the European Directives 91/263/CEE. • Immunity EN 50082-1 06/92 • Emission EN 55022 class B 08/87 Safety This device complies with the following standard in accordance with th[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 61 G l o ssary Analog signals Variable and continuous waves, such as voice tones carried by telephone lines. Compare with digital signals. ARQ General term qualifying error correction protocols that detect errors and automatically re-transmit the incorrect data blocks. See MNP and V.42. ASC[...]

62 Sportster Winmodem 33600 & x2/56K - User's manual Bit A 0 or a 1 reflecting the use of a binary numbering system (a system that consists of 2 values). This system is used because the computer only recognizes two states, off or on. (Start/Stop bits) Signaling bits attached to a character before it is transmitted; used for asynchronous tr[...]

Sportster Winmodem 33600 & x2/56K - User's manual 63 Data mode Mode in which the fax/modem can send and receive data files. A standard modem without facsimile capabilities is always in data mode. DCE (Data Carrier Equipment) Termination equipment of the data circuit. In this manual, this term applies to modems that establish and control th[...]

64 Sportster Winmodem 33600 & x2/56K - User's manual Fallback (Rate adjustment). A function that lets rapid modems with error correction control the line quality and fall back to a lower speed if it becomes degraded. Modems go back to a higher speed if the line quality improves. Fax mode Mode in which the fax/modem can transmit and receive[...]

Sportster Winmodem 33600 & x2/56K - User's manual 65 The modem uses MNP 2-4 and MNP 5 error correction and data compression techniques that are incorporated in recommendation ITU-T V.42. NVRAM Non Volatile Random Access Memory which can be programmed by the user with data that are stored when the modem is powered down. The modem includes t[...]

66 Sportster Winmodem 33600 & x2/56K - User's manual Serial transmission Sequential data transfer, one bit at a time, using only one electrical circuit. Synchronous transmission Data transmission during which both communicating devices are synchronized by a common clock. Using this mode eliminates the need t o systematically add a stop bit[...]

Sportster Winmodem 33600 & x2/56K - User's manual 67 XON/XOFF Standard ASCII control characters used to tell an intelligent device to stop or resume data transmission. In most systems, typing <Ctrl>-S sends the XOFF character (which tells the remote device to stop transmitting). Some equipment, including your modem, interpret <Ctr[...]

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Sportster Winmodem 33600 & x2/56K - User's manual 69 Lim it e d W a r r a nt y U . S. Robot i cs w ar r an t s t o t h e or igi n al en d- u ser pu rch aser t h at t h is pr o d u c t w ill be f r ee f r o m de f e c t s in mat er ia ls a n d w or km an sh i p f or a per iod of fiv e y ears f rom t h e dat e of pu r ch ase. Du rin g th e l[...]

70 Sportster Winmodem 33600 & x2/56K - User's manual ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Th is lim i ted w ar r an t y giv es you spec i f ic l egal righ t s. Y o u m ay h av e oth ers , wh i ch v a ry fro m n ati o n to n a ti on . S o m e n ati o n s d o n ot all ow li m i t at i on s on du r ation of an i m pl i ed w ar r an t y[...]

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