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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Uniden DECT2015+2, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Uniden DECT2015+2 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Uniden DECT2015+2. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Uniden DECT2015+2 should contain:
- informations concerning technical data of Uniden DECT2015+2
- name of the manufacturer and a year of construction of the Uniden DECT2015+2 item
- rules of operation, control and maintenance of the Uniden DECT2015+2 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Uniden DECT2015+2 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Uniden DECT2015+2, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Uniden service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Uniden DECT2015+2.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Uniden DECT2015+2 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
DECT2015 DECT2015+1 DECT2015+2 DECT 2015+1 OM.indb 1 7/7/08 12:30:16 PM[...]
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Page 2
2 T able of Contents Welcome ....................................................................... 5 Installing the Phone .................................................... 6 Choosing the Best Location ...................................... 6 Installing the Battery ................................................. 7 Connecting the AC adapter ..[...]
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Page 3
3 Customizing Y our Handsets ..................................... 29 Changing the Handset Banner ................................ 29 Selecting a Ring T one ............................................. 29 Activating AutoT alk .................................................. 30 Activating Any Key Answer ..................................... 30 Us[...]
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Page 4
4 Power Failures ........................................................ 47 T roubleshooting ........................................................ 48 Common Issues ...................................................... 48 Weak or Hard to Hear Audio .................................. 50 Noise or Static on the Line ...............................[...]
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Page 5
5 Welcome W elcome Thank you for purchasing a Uniden Multi-Handset phone. Note: Illustrations in this manual are used for explanation purposes. Some illustrations in this manual may differ from the actual unit. DECT 2015+1 OM.indb 5 7/7/08 12:30:18 PM[...]
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Page 6
6 Installing the Phone Installing the Phone Choosing the Best Location When choosing a location for your new phone, here are some important guidelines you should consider: Notes: For maximum range: Keep both the base and handset antennas free of obstruction. When the handset is not in use, place the handset in an upright position. Metal and reinfor[...]
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Page 7
7 Installing the Phone Installing the Battery Use only the Uniden BT -904 rechargeable battery pack supplied with your cordless telephone. Push the battery pack connector in firmly. (You should hear it click into place.) Gently tug on the battery wires to make sure the connection is secure. Line up the red and black wires on the battery pack connec[...]
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Page 8
8 Installing the Phone Connecting the AC adapter T o the base T o avoid risk of re and shock, only use the Uniden PS-S0635YL3 AC adapter with the base. T o the charging cradle (for multi-handset packs only) Use only the Uniden AAD-600S(M) AC adapter with the charging cradle. Connect the AC adapter to the DC IN 6V jack on the bottom of the base. [...]
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Page 9
9 Installing the Phone Charging the Handset If you have an accessory handset, place it in the charging cradle with the display facing forward. Charge your handset at least 15 to 20 hours before plugging into the phone line. Place the handset in the base cradle with the display facing forward. Make sure that the charge LED illuminates when the hands[...]
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Page 10
10 Installing the Phone Connecting to the Phone Line Make sure that the battery pack is fully charged. What if Check TEL Line appears on the handset display? The telephone cord may not be connected correctly . Check the telephone cord connection. Connect the telephone cord to the TEL LINE jack. Route the cord through the molded wiring channel. Conn[...]
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Page 11
1 1 Installing the Phone Do you have DSL or any high-speed Internet service delivered through your phone line? T ry putting a DSL lter between the base and the wall jack. Without a lter , telephone-line- based Internet services can interfere with standard phones. T esting the Connection Pick up the handset from the cradle and press T ALK/ FLA[...]
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Page 12
12 Installing the Phone Make a quick test call, and then press END to hang up. What if there is a lot of static? Check the sources of interference described in Choosing the Best Location (see page 6): is the base near any of those? Note: Make sure you can get a dial tone on any accessory handsets that were packaged with your phone. NOW YOU ARE READ[...]
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Page 13
13 Installing the Phone Expanding Y our Phone Adding accessory handsets Y our phone supports a total of six cordless handsets, including any that were supplied with your phone. Y ou can now place a fully-featured cordless handset anywhere AC power is available to connect the charging cradle. Y our phone is compatible with the following Uniden DECT [...]
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Page 14
14 Installing the Phone Resetting the Handset on page 51). Or to use multiple bases, see the next section. Using Multiple Bases The handsets supplied with your phone can be registered to a total of four different bases. Compatible bases include the DECT 2015 and DECT 2035 series. (See our website or contact Customer Service for an up-to-date list o[...]
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Page 15
15 Installing the Phone Selecting the base After you register your handset to more than one base, you can set the handset to automatically search for a new base if the base it's currently connected is unavailable or out of range. Y ou can also manually select which base you want the handset to connect to; for example, if you have one base with[...]
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Page 16
16 Getting to Know Y our New Phone Getting to Know Y our New Phone Features 1.8GHz DECT expandable system Expands up to 6 handsets Caller ID/Call W aiting with phonebook match Store 30 Caller ID numbers 70-number phonebook with alphabetical search Personalized ring and display name by party T ransfer single listing or entire phonebook • • • ?[...]
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Page 17
17 Getting to Know Y our New Phone T erminology Used in this Manual Accessory Handsets Additional handsets that can register to the base, allowing you to add handsets without connecting another phone line. This base supports a total of six cordless handsets; see page 13 for compatible handsets. Base The main part of the phone that connects to your [...]
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Page 18
18 Getting to Know Y our New Phone Parts of the Handset Twelve-key dial pad key (down) key (caller ID/right) MENU/SELECT key /MUTE key (messages/mute) END key # key key (speaker) Microphone Charging contacts /TONE key key (up) new message LED Earpiece Display (LCD) CLEAR/INT'COM key (clear/intercom) key (phonebook/left) REDIAL/PAUSE key TALK/F[...]
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Page 19
19 Getting to Know Y our New Phone Charging contacts charge LED FIND KEY Parts of the Base DECT 2015+1 OM.indb 19 7/7/08 12:30:33 PM[...]
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Page 20
20 Using the Interface Using the Interface Reading the Display Handset ID and banner Number of new Caller ID calls received Call duration T ime In standby During a call The ringer off icon indicates that the ringer is turned off. The voice mail icon appears when you have messages waiting in your voice mailbox. The privacy icon appears when the Priv[...]
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Page 21
21 Using the Interface Using the Four-way Function Key Y our handset has a four-way function key that allows you to move the cursor on the display and access the most commonly used features at the touch of a button. Press the left side of the key to open the phonebook. Press the right side of the key to open the Caller ID list. Press the top of the[...]
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Page 22
22 Using the Interface Entering T ext from Y our Handset Y ou can use the number keypad on your handset to enter text by referring to the letters printed on each number key . When you press the number key in a text entry eld, the phone displays the rst letter printed on the number key . Press the number key twice to display the second letter [...]
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Page 23
23 Basic Setup Basic Setup Setting the Time T o change the time shown in the display , follow the steps listed below . Press MENU/SELECT . Move the cursor to Day & T ime and press MENU/SELECT . Use and to select the day of the week, and press MENU/ SELECT . Note: The day of the week does not appear on the handset display . Use the number keypad[...]
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Page 24
24 Basic Setup Activating the Key T ouch T one Key T ouch T one is the tone your keypad makes when keys are pressed. Y ou can turn this tone on or off. Press MENU/SELECT . Select the Handset Setup menu, and then the Key T ouch T one submenu. Move the cursor to select On or Off. Press MENU/SELECT . Y ou will hear a conrmation tone. Name T ag Name[...]
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Page 25
25 Setting Up the Phonebook Each handset has its own separate phonebook that holds up to seventy names and numbers. When a handset’s phonebook is full, the handset beeps and shows Memory Full on the display . Y ou cannot add any names and numbers in that handset’s phonebook until you delete some of the existing ones. Y ou can also use the phone[...]
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Page 26
26 27 Assign a personal ring tone for this entry (PERSONAL RING). Y ou can attach a special ring tone to each phonebook entry; the phone will use this ring tone when this person calls. Use and to select one of the seven different ring tone options (see Selecting a Ring T one on page 29 for a complete list of ring tones). As you scroll through the t[...]
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Page 27
26 27 Storing Caller ID or Redial Numbers in the Phonebook Y ou can store Caller ID records or redial numbers in the phonebook so you can use them later . Go to the Caller ID or redial list and select the number you want to store. (If the Caller ID information did not include the number , then you will not be able to store it.) With the phone in st[...]
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Page 28
28 Deleting all Phonebook Entries With the phone in standby , press . Press MENU/SELECT , and then select Delete All. Delete All? appears in the display . Move the cursor to select Y es. Press MENU/SELECT . Y ou will hear a conrmation tone, and Deleted! appears in the display . Copying Phonebook Entries to Another Handset If you have more than o[...]
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Page 29
29 29 Customizing Y our Handsets All of the following options are set separately for each handset, so you can customize a handset for each room in your house. Changing the Handset Banner Each handset will display a banner name once it is registered to the base. The default banner is Handset #1, Handset #2, etc. Y ou can change the name your phone d[...]
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Page 30
30 30 When you hear the tone you want to use, press MENU/SELECT . Y ou will hear a conrmation tone. Activating AutoT alk AutoT alk allows you to answer the phone simply by picking up the handset from the cradle. Y ou do not have to press a button to answer the call. Press MENU/SELECT . Select the Handset Setup menu, and then the AutoT alk submen[...]
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Page 31
31 Using Y our Phone Using Y our Phone From a cordless handset From a handset speakerphone Making a call Pick up the handset from the cradle. Press TALK/FLASH . Listen for the dial tone. Dial the number . OR Pick up the handset from the cradle. Dial the number . Press TALK/FLASH . 1. 2. 3. 4. 1. 2. 3. Pick up the handset from the cradle. Press . Li[...]
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Page 32
32 Using Y our Phone Making a Call from the Phonebook With the phone in standby , press to open the phonebook. Find the phonebook entry you want to call (see Finding a Phonebook Entry on page 26). Press TALK/FLASH or to dial the number . Note: Y ou can also press T ALK/FLASH or before you open the phonebook. Find the phone number you want to dial, [...]
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Page 33
33 Using Caller ID, Call Waiting, and Redial Lists Using Caller ID, Call W aiting, and Redial Lists If you subscribe to Caller ID service from your phone company , your phone will show you the caller ’s phone number and name (if available) whenever a call comes in. If you subscribe to Caller ID on Call W aiting, the phone will also show you the n[...]
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Page 34
34 35 Using Caller ID, Call Waiting, and Redial Lists 35 Deleting Caller ID Numbers T o delete only one Caller ID number , press when the phone is in standby , and then nd the number you want to delete. Press MENU/SELECT and select Delete Entry . When the phone asks you to conrm, select Y es . T o delete all the Caller ID numbers, press when [...]
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Page 35
34 35 35 Using Caller ID, Call Waiting, and Redial Lists Redialing a Number Y ou can quickly redial the last ve numbers dialed on each handset. With the phone in standby , press the REDIAL/PAUSE to open the redial list. Use and or REDIAL/PAUSE to scroll through the redial list. When you nd the number you want to dial, press TALK/FLASH or . No[...]
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Page 36
36 36 Adjusting the Ringer , Earpiece and Speaker V olume 37 37 Adjusting the Ringer , Earpiece and Speaker V olume Adjusting the Ringer V olume Y ou can choose from four ringer volume settings (off, low , medium, and high) separately on each handset. With the phone in standby , press or . The display shows the current volume level and the handset [...]
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Page 37
36 36 37 37 Adjusting the Ringer , Earpiece and Speaker V olume Adjusting the Audio T one If you aren’t satised with the audio quality of your phone, you can adjust the Audio T one of the earpiece while on a call. Y our phone gives you three audio tone options: low , natural and high; the default setting, Natural T one, is recommended for hear[...]
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Page 38
38 Finding a Lost Handset Using Hold, Conference and T ransfer 39 Using Hold, Conference and T ransfer Placing a Call on Hold During a call, press CLEAR/INT’COM to place the caller on hold. If you leave a caller on hold for more than ten seconds, the display screen will read, Line On Hold. T o return to the party on hold, press TALK/FLASH or . Th[...]
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Page 39
38 39 Using Hold, Conference and T ransfer T ransferring a Call Y ou can transfer a call from one handset to another . The handsets must be currently connected to the same base (see page 15). During a call, press CLEAR/INT’COM . Use or to select the handset you want to transfer the call to, and then press MENU/SELECT . Select All to page all othe[...]
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Page 40
40 Using Special Features 41 Using Special Features Privacy Mode Privacy mode prevents other handsets (that are connected to the same base) from interrupting your call. As long as your handset is in privacy mode, other handsets can’t join your call or make any calls of their own: their displays will show Unavailable . While on a call, press MENU/[...]
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Page 41
40 41 Using Special Features Answering an intercom page When the intercom page tone sounds, the display will show the ID of the handset that is paging. Press TALK/FLASH or CLEAR/INT’COM . Note: If AutoT alk is on, the handset will automatically answer the page when you pick up the handset from the cradle. If Any Key Answer is on, you can also pre[...]
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Page 42
42 Using Special Features 43 Using a V oice Mail Service If you subscribe to a voice mail service, you can use your phone to access your voice mailbox. When there are messages waiting in your voice mailbox, the new message LED on the handset ashes, and appears in the handset display . If you program your access number into your phone, you can si[...]
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Page 43
42 43 Using Special Features Resetting the voice message waiting indicator When you receive a new voice mail message, the new message LED on the top of the handset ashes and appears in the handset display . In the event your message waiting light gets out of sync with your phone company’s voice messaging system, you can manually reset it back [...]
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Page 44
44 Using Special Features 45 W all Mounting the Base This phone can be mounted on any standard telephone wall plate using an optional wall-mount bracket. Y ou can purchase a wall-mount bracket by visiting www .uniden.com.au for Australian models and www .uniden.co.nz for New Zealand models for customer support. (T o AC outlet) W all plate Plug the [...]
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Page 45
44 45 Using Special Features Removing the wall-mount bracket At the bottom of the base, pinch the two "nose" of the wall-mount bracket as shown, and then slide the bracket away from the base. (To AC outlet) Wall plate Place the mounting slots over the pins on the wall plate. Slide the base down to lock it into place. Note: Mounting the ph[...]
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Page 46
46 47 Maintenance 47 Maintenance Specications Operating temperature 32° F to 122° F (0° C to 50° C) AC adapter Base Charging cradle Part number PS-S0635YL3 AAD-600S(M) Input voltage 240V AC, 50 Hz 240V AC, 50 Hz Output voltage 6V DC @ 350mA 9V DC @ 210mA Battery pack Part number BT -904 Capacity 650mAh, 2.4V DC Notes: Use only the supplied A[...]
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Page 47
46 47 47 Maintenance Low battery alert When the battery pack is very low , the phone is programmed to eliminate functions in order to save power . When Low Battery - Charge Handset appears in the handset display and the phone is in standby , none of the keys will operate. If you are on a call, complete your conversation as quickly as possible, and [...]
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Page 48
48 T roubleshooting 49 T roubleshooting Common Issues If your phone is not performing to your expectations, please try these simple steps rst. If these steps do not solve your problem, please visit www .uniden.com.au for Australian models and www .uniden.co.nz for New Zealand models for customer support. When you have this problem... T ry ... Th[...]
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Page 49
48 49 T roubleshooting When you have this problem... T ry ... A handset says Unavailable. Moving the handset closer to the base. Seeing if another handset has Privacy Mode turned on (see page 40). Making sure the base is plugged in (see page 8). • • • The phone keeps ringing when I answer on an extension. Y ou may have to change the line mode[...]
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Page 50
50 T roubleshooting 51 When you have this problem... T ry ... I can’t get two handsets to talk to an outside caller . Checking to see that there are not two handsets already using the conference feature (see page 38). Making sure another handset is not in Privacy Mode (see page 40). Making sure both handsets are registered to and currently connec[...]
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Page 51
50 51 T roubleshooting For static on only one handset or in a specic location: For static on more than one handset: Check nearby for one of the common interference sources. T ry moving the handset away from a suspected source, or try moving the suspected source so it’s not between the handset and the base. • • Check near the base for the s[...]
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Page 52
52 T roubleshooting 53 Select the base you want to de-register the handset from (see Selecting the base on page 15). Press and hold END and # for more than ve seconds. Select Deregister HS. Select the handset which you are operating, and then press MENU/SELECT . The phone will ask you to conrm the deregistration. Select Y es. The selected han[...]
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Page 53
52 53 T roubleshooting Changing the Line Mode for Multiple Extensions Line mode refers to the method that telephones use to signal each other that an extension is in use. Customer service may recommend changing the line mode if you have any of the following problems: Y our phone keeps ringing after someone answers on an extension phone. Y our answe[...]
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Page 54
54 T roubleshooting Liquid Damage Moisture and liquid can damage your cordless phone. If the handset or base is exposed to moisture or liquid, but only the exterior plastic housing is affected, wipe of f the liquid, and use as normal. If moisture or liquid has entered the plastic housing (i.e. liquid can be heard in the phone or liquid has entered [...]
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Page 55
55 Precautions! Precautions! Before you read anything else, please observe the following: W arning! Uniden Australia Pty Ltd and Uniden NZ Ltd DO NOT represent this unit to be waterproof. T o reduce the risk of re, electrical shock, or damage to the unit, DO NOT expose this unit to rain or moisture. Rechargeable Nickel-cadmium Battery W arning T[...]
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Page 56
56 Index 57 Index A Accessory handsets .................... 13 Answering calls............................ 31 Any key answer ........................... 30 Audio tone ................................... 37 AutoT alk ....................................... 30 B Banner ......................................... 29 Base Installing .....................[...]
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Page 57
56 57 Index P Personal ring ............................... 24 Phonebook .................................. 25 Copying entries ..................... 28 Creating new entries ............. 25 Deleting entries ............... 27 , 28 Editing entries ....................... 26 Finding entries....................... 26 Making a call from ...............[...]
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Page 58
58 Memo DECT 2015+1 OM.indb 58 7/7/08 12:31:14 PM[...]
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Page 59
59 One Y ear Limited Warranty One Y ear Limited W arranty UNIDEN DECT2015, DECT2015+1 & DECT2015+2 IMPORT ANT : Evidence of original purchase is required for warranty service. W ARRANTOR : Uniden Australia Pty Limited A.B.N. 58 001 865 498 Uniden New Zealand Limited Warranty only available in original country of purchase. ELEMENT OF W ARRANTY :[...]
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Page 60
© 2008 Uniden Australia Pty Limited/Uniden New Zealand Limited Printed in China UCZZ01554BZ(0) DECT 2015+1 OM.indb 60 7/7/08 12:31:15 PM[...]