English dropdown-ico

Tyco Electronics 19R manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Tyco Electronics 19R, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Tyco Electronics 19R one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Tyco Electronics 19R. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Tyco Electronics 19R should contain:
- informations concerning technical data of Tyco Electronics 19R
- name of the manufacturer and a year of construction of the Tyco Electronics 19R item
- rules of operation, control and maintenance of the Tyco Electronics 19R item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Tyco Electronics 19R alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Tyco Electronics 19R, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Tyco Electronics service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Tyco Electronics 19R.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Tyco Electronics 19R item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    T ouchcomputer User Guide 19R SERIES 19-inch LCD Multifunction T ouchcomputer[...]

  • Page 2

    Elo T ouchSystems T ouchcomputer User Guide 19" LCD Multifunction T ouchcomputer 19R series Revision A P/N E065202 Elo T ouchSystems 1-800-ELOTOUCH (1-800-356-8682) www .elotouch.com[...]

  • Page 3

    Elo TouchSystems 19R series User Guide 3 Copyright © 2009 T yco Electr onics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, ch[...]

  • Page 4

    Elo TouchSystems 19R series User Guide 4 Setup 5 Unpacking Y our T ouchcomputer 5 Product Overview 6 Front View 6 Rear View 6 Side View 7 Base Bottom View 7 Display Orientation 8 Initial Connections 9 S tandard Unit: 9 Advanced Unit: 9 Initial Power-On 1 0 Language Selection 10 T est Devices 1 1 T esting the T ouchscreen 1 1 T ime-zone selection 1 [...]

  • Page 5

    Elo TouchSystems 19R series User Guide 5 C H A P T E R 1 Setup This chapter discusses how to set up and test your T ouchcomputer and any included peripheral options. Unp acking Y our T ouchcomputer Check that the following items are present and in good condition: T ouchcomputer Power cable US/Canadian European power cable OR Quick Install Guide &am[...]

  • Page 6

    Elo TouchSystems 19R series User Guide 6 Product Overview Front View Rear View[...]

  • Page 7

    Elo TouchSystems 19R series User Guide 7 Side View Base Bottom View[...]

  • Page 8

    Elo TouchSystems 19R series User Guide 8 Display Orientation[...]

  • Page 9

    Elo TouchSystems 19R series User Guide 9 Initial Connections Prior to turning on your T ouchcomputer you must take the power adapter and appropri- ate power cable from the accessories box. Plug the small round plug with four pins into the 12Vdc power input on the T ouchcomputer . Plug the power cable into the power adapter and the other end into a [...]

  • Page 10

    Elo TouchSystems 19R series User Guide 10 Initial Power-On The initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configuration and con- nected devices. T o setup the W indows Operating System (OS) for the touchcomputer , turn on the touchcomputer and follow the [...]

  • Page 11

    Elo TouchSystems 19R series User Guide 11 Time-zone selection When the following window appears, you may change the time-zone, date, and/or time of the touchcomputer . After making any changes, click Next to finish. W indows Setup will complete the initialization of the touchcomputer . T est Devices T esting the T ouchscreen The touchscreen is pre-[...]

  • Page 12

    Elo TouchSystems 19R series User Guide 12 Calibration* If for any reason the touchscreen needs to be re-calibrated, go to the control panel and double-click the Elo T ouchscr een icon. The window shown below will open. Click on the Align button. This launches the align/calibration program. A window similar to the one shown below will open. Follow t[...]

  • Page 13

    Elo TouchSystems 19R series User Guide 13 C H A P T E R 2 Operation This chapter shows the user how to: control the On-Screen Display (OSD) and Power buttons, use the I/O panel, securely mount the T ouchcomputer and adjust the display head. MENU UP / INCREASE DOWN / DECREASE SELECT POWER[...]

  • Page 14

    Elo TouchSystems 19R series User Guide 14 Side Panel Controls All adjustments made to the display via OSD and Power controls are automatically saved. User settings will remain unchanged after powering off/on or in the case of a power failure. OSD Control OSD Menu T o display the OSD Menu, press the Menu button. 1. Press the UP button or DOWN button[...]

  • Page 15

    Elo TouchSystems 19R series User Guide 15 The OSD shall control the following audio and screen characteristics: P ARAMETER ADJUSTMENT Auto Adjust Automatically adjusts the system clock to the input video signal. Luminance Brightness Adjusts the Brightness signal from 0 (minimum brightness) to 100 (maximum brightness). Default: 100 (maximum brightne[...]

  • Page 16

    Elo TouchSystems 19R series User Guide 16 Miscellaneous Aspect Ratio Select between “Fill Screen” (input image is scaled to fill the LCD vertically and horizontally with no over- or under-scan) and “Fill to Aspect Ratio” (for input images with aspect ratio lower than the LCD panel’ s aspect ratio of 16:10, input image is scaled to preserv[...]

  • Page 17

    Elo TouchSystems 19R series User Guide 17 Power Control Power Button The power button function can be set by the operating system under: Control Panel->Display Properties->Screen Saver->Power->Advanced->Power Buttons. T o override all Operating System settings and shut down the T ouchcomputer, press and hold the power button for 4-5 [...]

  • Page 18

    Elo TouchSystems 19R series User Guide 18 Using the I/O p anel The T ouchcomputer provides the following I/O interfaces for connecting a wide vari- ety of compliant devices. Standard Unit: Intel® Desktop Board D945GCLF2 VGA There is one VGA (HD-15) port (normally connected with supplied jumper cable to display VGA input). USB There are four USB 2.[...]

  • Page 19

    Elo TouchSystems 19R series User Guide 19 Advanced Unit: Intel® Desktop Board D MS9820 VGA There is one VGA (HD-15) port (normally connected with supplied jumper cable to display VGA input). USB There are four USB 2.0 type A ports. Ethernet There are 2 RJ45 Ethernet ports providing LAN capabilities. Serial There is one RS232 serial port. Microphon[...]

  • Page 20

    Elo TouchSystems 19R series User Guide 20 Kensington Lock The Kensington lock is a security device that prevents theft. T o find out more about this security device, look for Computer Locks on the Kensington website at: http:// www .kensington.com .[...]

  • Page 21

    Elo TouchSystems 19R series User Guide 21 Securing the T ouchcomputer Base Short Base Mounting Dimensions are in millimeters. Mounting T o A W all 1 . Remove the four screws (C), two are under the base assembly , in order to separate the stand from the computer . 2 . Rotate the monitor 180° (so the monitor will not be upside down when mounted in t[...]

  • Page 22

    Elo TouchSystems 19R series User Guide 22 Display Angle W all Mounted Desktop For viewing clarity , you can tilt the desktop LCD from 30 to 75 degrees from vertical. CAUTION In order to protect the LCD if no touchscreen is installed, be sure to hold the base when adjusting the LCD, and take care not to touch the LCD screen.[...]

  • Page 23

    Elo TouchSystems 19R series User Guide 23 C H A P T E R 3 Maintenance Care and Handling The following tips will help keep your Elo T ouchcomputer functioning at the optimal level. • T o avoid risk of electric shock, do not disassemble the power adapter or T ouchcomputer cabinet. The unit is not user serviceable. Remember to unplug the computer fr[...]

  • Page 24

    Elo TouchSystems 19R series User Guide 24 W arning This product consists of devices that may contain mercury , which must be recycled or disposed of in accordance with local, state, or federal laws (within this system, the backlight lamps in the monitor display contain mercury). W aste Electrical and Electronic Equipment (WEEE) Directive In the Eur[...]

  • Page 25

    Elo TouchSystems 19R series User Guide 25 C H A P T E R 4 T echnical S pecifications T ouchcomputer Specifications Note: Not all operating systems or options are supported in all regions. Please contact your local Elo T ouchSystems representative for details. Dimensional Diagrams Front NOTE: T echnical specifications are subject to change without n[...]

  • Page 26

    Elo TouchSystems 19R series User Guide 26 Rear VESA[...]

  • Page 27

    Elo TouchSystems 19R series User Guide 27 Base Mounting[...]

  • Page 28

    Elo TouchSystems 19R series User Guide 28 General Information Shipping box dimensions 555 mm x 455 mm x 260 mm (21.8 x 17.9 x 10.2 inches) Backlight lamp life Min 40,000 hours to half brightness Agency approvals UL/cUL (*recognized component), FCC, C-Tick, CE (EN60950) Speakers (internal) T wo-watt/channel speakers in display head User controls Rig[...]

  • Page 29

    Elo TouchSystems 19R series User Guide 29 Rear I/O VGA: 1 S-V ideo: 1 (may not be present on some part numbers) Ethernet: 1 (10/100/1000Base-T) USB: 4 USB 2.0 Audio: Mic in, Line in, Line out (Realtek ALC662 supports 5.1 CH HD Audio ) Parallel: 1 Serial: 1 (RS-232) PS/2: 2 (1 x K/B and 1 x Mouse) Additional Internal I/O Ports USB: 2 (USB 2.0) S/PDI[...]

  • Page 30

    Elo TouchSystems 19R series User Guide 30 Chipset Intel 82Q35 Express Chipset Graphics and Memory Controller Hub (GMCH) Intel® 82801IO I/O Controller Hub (ICH9DO) Graphics/V ideo I n t el® Graphics Media Accelerator 3100 onboard graphics subsystem BIOS AMI BIOS Operating system (optional) Microsoft W indows XP Embedded, Microsoft W in- dows Embed[...]

  • Page 31

    Elo TouchSystems 19R series User Guide 31 Real Time clock Replaceable Lithium battery backed up real time clock Hard Drive 1 x 2.5" SA T A hard drive, 160 GB Power supply T ype: External Input (line) voltage: 100-240 V AC, 50-60 Hz, 2.0 Amp. Output voltage/current: 12 V at 9.165 Amp. min. 110 watts min. Power dissipation 1 10 W T ypical W eigh[...]

  • Page 32

    Elo TouchSystems 19R series User Guide 32 Power Input Pin Definition Pin # Signal Name 1 +12V 2 N.C 3 Ground 4 +12V 5 N.C 6 Grand RJ45 connector Pin Definition P in # T 568A W i r i n g T 568B W ir in g 1 Pai r 3 - wh i te/ g reen Pai r 2 - wh i t e/ oran g e 2 Pai r 3 - g ree n Pai r 2 - oran g e 3 Pai r 2 - w h i te/ oran g e Pai r 3 - wh i te/ g[...]

  • Page 33

    Elo TouchSystems 19R series User Guide 33 Display Specifications Model 19R series LCD Display 19.0” TFT Active Matrix Panel Display Size 408.24 (H) x 255.15 (V) Pixel Pitch 0.2835 (H) x 0.2835 (W) Display Mode 1680 x 1050 at 60Hz 1440 x 900 at 60 Hz 1366 x 768 at 60 Hz 1360 x 768 at 60 Hz 1280 x 1024 at 60 or 75 Hz 1280 x 960 at 60 Hz 1280 x 768 [...]

  • Page 34

    Elo TouchSystems 19R series User Guide 34 Power Supply Specifications The T ouchcomputer shall be powered by 12 VDC from the power adapter supplied with the unit. Standard unit: 12Vdc at 9.165 amps (Part number: E98499) T ouchscreen Specifications A vailable with Acoustic Pulse Recognition (APR) technology . For detailed specifica- tions, please vi[...]

  • Page 35

    Elo TouchSystems 19R series User Guide 35 C H A P T E R 5 Hard Disk Recovery Note: Back up all data. This procedure will erase all dat a from the hard drive. Y ou will lose all previous work not backed up. Materials required • USB CD/DVD drive device • USB cable • Keyboard (PS2 or USB) • Mouse • Elo Recovery CD-ROM or DVD disc supplied wi[...]

  • Page 36

    Elo TouchSystems 19R series User Guide 36 General overview: 1. User boots off the CD. 2. Select the option to recover operating system. 3. The system restarts into mini setup. 4. Follow the on screen instructions to enter required information by Windows setup. 5. The system r estarts and either touchscr een calibration/alignment is performed, or to[...]

  • Page 37

    Elo TouchSystems 19R series User Guide 37 W ait until the screen below appears. Using the Arrow UP or DOWN key(s) on the keyboard to select the CD/ DVD drive you are using. When selected press ENTER . When prompted, press any key to boot from the CD. The following two screens should appear .[...]

  • Page 38

    Elo TouchSystems 19R series User Guide 38 2. Select the option to recover operating system. Note: By clicking, agree and understand...” and clicking OK on this screen, you are acknowledging this recovery process will erase all previous data from the hard drive. Y ou will lose all previous work not backed up. Click “ I agree ...” and then OK .[...]

  • Page 39

    Elo TouchSystems 19R series User Guide 39 3. The system restarts into mini setup. 4. Follow the on screen instructions. Click NEXT .[...]

  • Page 40

    Elo TouchSystems 19R series User Guide 40 Read and accept the End User License Agreement. XP License Agreement WEPOS License Agreement Follow the instructions on the screen.[...]

  • Page 41

    Elo TouchSystems 19R series User Guide 41 For W indows XP you will be required to enter the 25 digit product ID from the license on the back of the computer . Y ou may have to remove the cable cover to see the license. Note: This step not required for WEPOS. Enter information as required. 1 2 3 4[...]

  • Page 42

    Elo TouchSystems 19R series User Guide 42 5. The system will restart. WEPOS will require you to log on to the administrator account. If you chose a password during Mini Setup you will be required to enter it now . 6. T ouchscr een calibration or alignment begins. For APR (Acoustic Pulse Recognition) touch technology . If the “Found New Hardware W[...]

  • Page 43

    Elo TouchSystems 19R series User Guide 43 The APR drivers will load automatically . Y ou will see the following two screens appear as the drivers load. Please wait until the computer reboots. 1 2 7. Congratulations - your operating system has been restored to the original factory configuration and is ready for use.[...]

  • Page 44

    Elo TouchSystems 19R series User Guide 44[...]

  • Page 45

    Elo TouchSystems 19R series User Guide 45 C H A P T E R 6 T echnical Support T echnical Assistance There are three methods to obtain contact information for technical assistance on the T ouchcomputer: • The T ouchcomputer . • The web. • The phone. Using the T ouchcomputer Y ou can access the support information by going to the System Properti[...]

  • Page 46

    Elo TouchSystems 19R series User Guide 46 Regulatory Information I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency , and current require- ments indicated on the manufacturer ’ s label. Connection to a different power source than those specified herein will likely result in improper operation, damag[...]

  • Page 47

    Elo TouchSystems 19R series User Guide 47 EMC Directive 2004/108/EC indicated in European Standard EN 55 022 Class A and the Low V oltage Directive 2006/95/EC as indicated in European S tandard EN 60 950. D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy . If not installed and used according [...]

  • Page 48

    Elo TouchSystems 19R series User Guide 48 III. Safety Label Agency marks and electrical ratings may vary by model. See the safety label on the back of your unit for this information. The following is an example of a safety label: Battery Notice CAUTION : Risk of Explosion if Battery is replaced by an Incorrect T ype. Dispose of Used Batteries Accor[...]

  • Page 49

    Elo TouchSystems 19R series User Guide 49 W arranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer , Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchcomputer and components of the product is regional; please contact your regional office. F[...]

  • Page 50

    Elo TouchSystems 19R series User Guide 50 POSE, THEIR QUALITY , THEIR MERCHANT ABILITY , THEIR NONINFRINGEMENT , OR OTHER WISE. NO EMPLOYEE OF SELLER OR ANY OTHER P AR TY IS AUTHO- RIZED T O MAKE ANY W ARRANTY FOR THE GOODS OTHER THAN THE W AR- RANTY SET FOR TH HEREIN. SELLER ’ S LIABILITY UNDER THE W ARRANTY SHALL BE LIMITED T O A REFUND OF THE [...]

  • Page 51

    Elo TouchSystems 19R series User Guide 51 Index A Acoustic Pulse Recognition 43 Advanced Unit 9, 29 Agency approvals 2 8 > See also Emissions; Regulatory Information; Safety Label Align 12 Altitude 34 APR 43 Assistance 45 Audio 5.1 CH HD Audio 29, 30 Audio Output 18 , 19 audio signal level 1 5 Line in 29 Line in 1 30 Line out 29 Line out 1 30 Mi[...]

  • Page 52

    Elo TouchSystems 19R series User Guide 52 R Regulatory Information 4 6 S S-Video 29 Safety Label 48 Setup 5 Sharpness 15 Shortcut keys 15 S peakers (internal) 2 8 S tandard Unit 9 , 1 8, 28 Surface Acoustic W ave 42 T T echnical Assistance 45 T echnical Support 35, 45 T emperature 3 4 T esting the T ouchscreen 1 1 Time-zone 1 1 Time-zone selection [...]

  • Page 53

    Elo TouchSystems 19R series User Guide 53 Check out Elo’s Website! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers • Touchmonitor Newsletter © 2009 Tyco Electronics Printed in USA Getting in Touch with Elo To find out more about Elo’s extensive r[...]