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TurboChef 2020 HIGH h manual

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Table of contents for the manual

  • Page 1

    Accelerating the World of Cooking TM O wner ’ s Manual FOR THE TURBOCHEF 2020 HIGH h CONVE YOR O VEN[...]

  • Page 2

    [...]

  • Page 3

    F or further information, call 800.90TURBO or +1 214.379.6000[...]

  • Page 4

    The information contained in this manual is important for the proper installation, use, maintenance, and repair of this o ven. F ollow these procedur es and instr uctions to help ensur e satisfactor y baking results and years of tr ouble-free service. Errors – descriptive, typographic, or pictorial – ar e subject to correction. Specifications a[...]

  • Page 5

    T able of Cont ents Safety Information Important Safety I nformation - Please Read F irst i General Safety I nformation i Reducing F ire Risk i P reventing Oven Damage ii G rounding Instructions ii P ow er Cord Replacement ii Specifications and Installation Dimensions 1 Electrical S pecifications 1 P ackaging 2 Certifications 2 Oven Construction 2 [...]

  • Page 6

    Oven Modes Config M ode 13 S mar t Car d Screen (Loading a Menu) 13 Accessing the F ault Count Screen 13 Accessing the S etup Mode 13 Setup M ode 13 Changing the Display T emperature 14 Edit Options Scr een 14 Changing the Display Language 14 Info Scr een 14 U pdating the Firmwar e 15 T roubleshooting 16 Replaceable P arts 18 Nor th America Limited[...]

  • Page 7

    SAFET Y INFORMA TION Impor tant Safety Information – Please Read F irst Improper installation, adjustment, alteration, service, or maintenance of this equipment can cause property damage, injury , or death. Thoroughly read the installation, operating, and maintenance instructions before installing or servicing this equipment. Strictly adhere to t[...]

  • Page 8

    ii SAFET Y INFORMA TION Pr eventing Oven Damage  When servicing this appliance, do not tear insulation to get to components. Rather , find the edge of the insulation and remo ve the tape that holds it in place.  Clean the oven daily .  Clean the oven only with T urboChef Oven Cleaner .  x DO NO T clean with a water jet.  x DO NO T al[...]

  • Page 9

    SPECIFICA TIONS AND INST ALLA TION 1 Dimensions Exterior Height 13.0” (330 mm) -- with legs 17.0” (432 mm) Width 48.3” (1227 mm) Depth 35.7” (907 mm) Conve yor Length 48.3” (1227 mm) Width (Single) 20.0” (508 mm) Width (50/50) 9.5” / 9.5” (241 mm / 241 mm) Width (70/30) 15” / 4” (381 mm / 102 mm) Electrical Specifications N or t[...]

  • Page 10

    2 SPECIFICA TIONS AND INST ALLA TION P ack aging All ovens ar e packaged in a double-wall corr ugated box with integrated wooden skids. All international ovens shipped via Air or Less than Container Loads are packaged in wooden crates. Certifications Oven Construction - 430 stainless steel front, top, sides, and back - Cool to touch covers and pane[...]

  • Page 11

    SPECIFICA TIONS AND INST ALLA TION 3 Oven Location and Placement W ARNING: Death, injury and equipment damage may result from improper positioning. W ARNING: DO NO T stack ovens without proper installation of stacking brackets. Contact Customer S er vice for more information. W ARNING: DO NO T stack ovens more than three high. I t is the operator&a[...]

  • Page 12

    4 CLEANING = W ash, rinse, sanitize. (U se only T urboChef- approv ed cleaner , part number 103180). = Completely dry with clean towel. IDLE BACK OFF E M E R G E N C Y S T O P High h Conveyor by T urboChef TM IDLE BACK OFF E M E R G E N C Y S T O P High h Conveyor by T urboChef TM IDLE BACK OFF E M E R G E N C Y S T O P High h Conveyor by T urboChe[...]

  • Page 13

    CLEANING 5 W ARNING: Always disconnect power before cleaning or servicing oven. IDLE BACK OFF E M E R G E N C Y S T O P High h Conveyor by TurboChef TM IDLE BACK OFF E M E R G E N C Y S T O P High h Conveyor by TurboChef TM IDLE BACK OFF E M E R G E N C Y S T O P High h Conveyor by TurboChef TM COOKING BEL T 10:00 BREAKFAST T OP AIR 80% BTM AIR 80%[...]

  • Page 14

    6 1. 2. 3. 4. 5. Step 3: Remov e I nner Oven Components 1 2 2 1 1 2 1 1 2. 4. Step 4: Clean Oven Components 1. 3. 5. 6. Replace lters if damaged or torn. CLEANING[...]

  • Page 15

    CLEANING 7 1. 2. 3. 4. Step 5: Replace Oven C omponents 1 2 2 1 2 6. 7. 8. 9. 5. Latch Step 7: Ready the Oven for U se 1. 2. Step 6: V erify Chain T ension Acceptable - Chain ( A) is tight and easily clears crumb tray holder (B) A B Call service to have link remov ed - Chain (A) is loose and risks contact with crumb tray holder (B) A B See detail b[...]

  • Page 16

    8 Oven Controls F igure 7. 1. Display The display shows current o ven operation and/or user programming information. 2. Soft Keys Six soft keys are on the o ven controls, three on the left (L1, L2, L3, where L1 = top) and three on the right (R1, R2, R3, where R1 = top). U se the soft keys to select the option/command that is adjacent to it. 3. Up a[...]

  • Page 17

    ST ANDARD OVEN OPERA TION Cooking a Pr oduc t F igure 8. This section explains how to cook a food product by describing the “ standard operation ” modes through which the oven pr ogresses (Figur e 6). - MODE 1: Oven Off - MODE 2: Belt S peed Select - MODE 3: W arming - MODE 4: Soaking - MODE 5: Cooking - MODE 6: Cooling Do wn - MODE 7: Idle NO [...]

  • Page 18

    10 ST ANDARD OVEN OPERA TION Mode 3: Warming M ode during which the oven warms to the pr eset cooking temperature defined by the cooking profile that was selected. Happens When... - A selection is made from MODE 2, and the ov en ’ s temperature at the beginning of warmup was not within (less than) 25°F (14°C) of the oven ’ s set temperature. [...]

  • Page 19

    ST ANDARD OVEN OPERA TION 11 Editing a Cooking Pr ofile T o edit a cooking profile, the oven must be in the COOKING MODE and the full edit or flex option must be enabled for each option to be edited. F or more information on selecting between full edit, rigid, and flex options for each editable setting, see Edit Options Scr een on page 14. When the[...]

  • Page 20

    12 ST ANDARD OVEN OPERA TION BEL T R 10:00 TOP AIR 80 % <--- ---> PROFILE 1 Adjusting the Belt Speed The High h Conv eyor Oven can accommodate either one or two conveyor belts. The ov en will automatically detect the number of conveyor belts installed and display the option to change the speed of each conveyor belt independently . 1. F rom F [...]

  • Page 21

    OVEN MODES Config Mode The CONFIG MODE (F igure 11) serves four main purposes: 1. T o access the smar t car d screen. 2. T o access the fault count screen. 3. T o access the SETUP MODE . 4. T o access the TEST MODE (ser vice use only). T o access the CONFIG MODE , press the up key from the O VEN OFF MODE . Smar t C ard Screen (Loading a Menu) The s[...]

  • Page 22

    14 EC=82F 208V RUN: 65432 HR IDLE: 12345 HR INFO SERIAL_NUMBER SOFT W ARE VERSION F igure 19: Info Screen DEGS F EDIT/RIGID/FLEX ENGLISH SETUP MENU INFO F igure 16: Setup Mode Changing the Display T emperature The oven can display the temperatur e in either Celsius or F ahrenheit units. T o change the display temperature, press L1 in SETUP MODE (F [...]

  • Page 23

    15 OVEN MODES Updating the F irmware F rom the oven off scr een, 1. Insert the gray smart card (see F igure 13, page 13) with the gold chip facing the front of the oven. I f multiple smar t car ds are required, they will be labeled in sequence - ensure the correct sequence is followed. 2. F rom the COOLING DO WN or O VEN OFF MODE , press and hold t[...]

  • Page 24

    16 TROUBLESHOOTING Issue P ossible Cause(s) Resolution N o power to oven. - Oven is not plugged in. - Main circuit breaker is tripped. - Plug oven in. - V erify wall circuit breaker is on. Reset breaker and then power o ven back on. Oven is not warm- ing up properly . - Oven is in the off state. - Oven has been switched off at the main circuit brea[...]

  • Page 25

    17 TROUBLESHOOTING Issue P ossible Cause(s) Resolution F5: CC Over T emp - Blockage of airflow into the oven. - Pr oblem with the blower motors or heater . - Defective SSR. - Check for and remove anything that may be obstructing regular airflow into the ov en. - Call customer ser vice. - Call customer ser vice. F6: EC Over T emp - Blockage of airfl[...]

  • Page 26

    18 TROUBLESHOOTING Replaceable P ar ts The following is a list of parts that may need replacing during the life of the o ven. For mor e information, please contact T urboChef. (Within N or th America, call 800.90 TURBO . O utside N or th America, call +1 214.379.6000 or your authorized distributor .) P ar t Description T urboChef P ar t Number Air [...]

  • Page 27

    NORTH AMERICA LIMITED W ARRANTY 19 Nor th America Limited W arrant y T urboChef “HhC 2020” Conveyor Oven – N orth America The T urboChef HhC 2020 Conveyor oven Limited W arranty outlined below is activated upon shipment of your ov en. Should you require additional assistance after r eviewing the warranty outlined below , please call T urboChe[...]

  • Page 28

    20 NORTH AMERICA LIMITED W ARRANT Y M odifications and Repair: Equipment that has been modified or alter ed by persons other than T urboChef or its service agents, or Equipment that has had non-approved devices or connection items attached ther eto, is excluded from co verage under this warranty . Repair of the Equipment by anyone other than T urbo[...]

  • Page 29

    NORTH AMERICA LIMITED W ARRANTY 21 net 10 days. Customer also agr ees to pay any cost incurred by T urboChef or its ser vice agent associated with a service agent responding to a call for ser vice, but then being r efused or unable to gain access to the Oven on Customer ’ s premises. F ailure to submit payment may , at T urboChef ’ s discretion[...]

  • Page 30

    22 INTERNA TIONAL LIMITED W ARRANT Y This Limited W arranty shall apply to the sales of all T urboChef HhC 2020 Conveyor ovens (the “Equipment ”) manufactured by T urboChef T echnologies, Inc. (“ T urboChef ”), and sold to purchasers outside of the U nited States, Canada, and P uerto Rico by an Authorized D istributor of T urboChef Internat[...]

  • Page 31

    INTERNA TIONAL LIMITED W ARRANT Y 23 W arranty Ser vice During the W arranty P eriod, any materially defective Equipment will be repaired or r eplaced free of charge at T urboChef ’ s option provided that: 1. Y ou notify the Authorized D istributor from whom Y ou purchased the Equipment and/or T urboChef as soon as reasonably possible after disco[...]

  • Page 32

    24 INTERNA TIONAL LIMITED W ARRANT Y The claim must include the serial number of the Equipment and be received b y T urboChef on or befor e the last day of the W arranty P eriod. U pon receipt of Y our claim, T urboChef will promptly notify an A uthorized Distributor or an authorized service agent to contact Y ou, to verify Y our claim and, if nece[...]

  • Page 33

    INTERNA TIONAL LIMITED W ARRANT Y Gov erning Law , Entire, Agr eement: This Limited W arranty shall be governed b y and constr ued accor ding to English law . The application of the U nited Nations Convention on I nternational Sale of Goods to this Limited W arranty is expressly excluded. This Limited W arranty may not be altered, amended or modifi[...]

  • Page 34

    Acceler ating the W orld of Cooking TM Corporate H eadquarters Six Concourse P arkway , S uite 1900 Atlanta, Georgia 30328 USA +1 678.987.1700 PHONE +1 678.987.1750 FAX Sales & Marketing : 866.90 TURBO Global Oper ations 4240 International Pkwy ,S uite 105 Carrollton, T exas 75007 USA +1 214.379.6000 PHONE +1 214.379.6073 FAX Customer Service: [...]