Toshiba X875 manual

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Table of contents for the manual

  • Page 1

    User's Manual Qosmio X870/X875 series[...]

  • Page 2

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ..........................................................................[...]

  • Page 3

    3D Playback on an External 3D Device ............................................. 4-23 Using CyberLink MediaShow 6 for TOSHIBA ................................... 4-28 Wireless communications .................................................................. 4-30 LAN .................................................................................[...]

  • Page 4

    Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permissi[...]

  • Page 5

    Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. SRS and SRS logo are trademarks or registered trademarks of SRS Labs, Inc. SRS tec[...]

  • Page 6

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universa[...]

  • Page 7

    This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented [...]

  • Page 8

    VCCI Class B Information この装置は、クラスB情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい?[...]

  • Page 9

    Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006[...]

  • Page 10

    Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure. Following information is only for India: The use of this symbol indicates that this product may not be treated as household [...]

  • Page 11

    ------------------------ /*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copy[...]

  • Page 12

    ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following con[...]

  • Page 13

    USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available vers[...]

  • Page 14

    Disposing of the computer and the computer's batteries Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government. This computer contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace t[...]

  • Page 15

    TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea, 443-734 3. Hitachi-LG Data Storage, Inc. DVD SuperMulti Blu-ray™ Combo drive Blu-ray™ Writer drive Hitachi-LG Data Storage, Inc. 22-23,KAIGAN 3-CHOME, MINA TO-KU,TOKYO,108-0022 JAP AN Precautions CAU[...]

  • Page 16

    Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any [...]

  • Page 17

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm r[...]

  • Page 18

    Bluetooth wireless technology Interoperability Bluetooth™ Cards are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth Specification (depending on the model you purchased), as defined and approved by the Bluetoo[...]

  • Page 19

    In some situations or environments, the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: Using the Wireless products equipment on board of airplanes, or In any other environment where the risk of interference to other devices or[...]

  • Page 20

    Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply. Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, clos[...]

  • Page 21

    Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to use for public wireless access lo[...]

  • Page 22

    In the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user’s manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Ca[...]

  • Page 23

    stations for mobile object identification systems (RFID) used in factory production lines (Other Radio Stations). 1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above. 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location[...]

  • Page 24

    Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. Intel ® Centrino ® Wireless-N 2200 Wireless LAN The Name of the radio equipment: 2200BNHMW[...]

  • Page 25

    Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Legal Footnotes Non-applicable Icons Certain computer[...]

  • Page 26

    Under some conditions, your computer product may automatically shut- down. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium. For optimu[...]

  • Page 27

    Battery Life Battery life may vary considerably depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at [...]

  • Page 28

    electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. [...]

  • Page 29

    Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and [...]

  • Page 30

    Click Tap the Touch Pad or click the left Touch Pad control button once. Left click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or clic[...]

  • Page 31

    Use a virus-check program and make sure it is updated regularly. Never format storage media without checking its content - formatting destroys all stored data. It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media. General storage media is not durable or stable over long periods of tim[...]

  • Page 32

    When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a g[...]

  • Page 33

    Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. Figure 2-3 Opening the displa[...]

  • Page 34

    Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system. Volume cannot be adjusted during Wind[...]

  • Page 35

    Turning off the power The power can be turned off in one of the following modes, either Shut Down Mode, Sleep Mode or Hibernation Mode. Shut Down Mode When you turn off the power in Shut Down Mode, no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on. 1. If you have entered data, [...]

  • Page 36

    Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer's main memory so that when you turn on the power again, you can continue working right where you left off. When you have to turn off your c[...]

  • Page 37

    Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than does the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the p[...]

  • Page 38

    Do not install or remove a memory module while the computer is in Hibernation Mode. Data will be lost. Do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media or other external memory devices. Data will be lost. Benefits of Hibernation Mode The Hibernation Mode feature provides the following be[...]

  • Page 39

    Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices. Do not turn the computer or devices [...]

  • Page 40

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully [...]

  • Page 41

    DC IN/Battery indicator The DC IN/Battery indicator shows the condition of the DC IN and the battery's charge - white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor. Please refer to the Monitoring of power condition section for more information on this feature. Power indicator The P[...]

  • Page 42

    LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). Refer to Operating Basics , for details. Do not connect any cable other than a LAN cable to the LA[...]

  • Page 43

    Figure 3-3 The right side of the computer 1 2 3 4 6 5 7 8 1. Headphone jack 5. HDMI out port 2. Microphone jack 6. External RGB monitor port 3. Universal Serial Bus (USB 3.0) port 7. Cooling vents 4. Universal Serial Bus (USB 3.0) port 8. DC IN 19V jack Product appearance depends on the model you purchased. Headphone jack A 3.5 mm mini headphone ja[...]

  • Page 44

    External RGB monitor port This port provides 15-pin, analog RGB port. Please refer to Appendix A for information on external RGB monitor port pin assignment. This port allows you to connect an external RGB monitor to the computer. Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vent. Keep foreign me[...]

  • Page 45

    Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Figure 3-5 The underside of the computer 1 2 3 1. Battery lock 3. Memory module slot 2. Battery release latch Product appearance depends on the model you purchased. Battery [...]

  • Page 46

    Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. Figure 3-6 The front of the computer with the display panel open 16 8 10 11 9 12 13 14 15 1 2 3 4 5 3 4 7 8 10 6 1. Wireless communication antennas ([...]

  • Page 47

    Microphone The built-in microphone allows you to import and record sounds for your application - please refer to the Sound System and Video mode section for more information. Web Camera LED The Web Camera LED glows when the Web Camera is operating. Web Camera Web Camera is a device that allows you to record video or take photographs with your compu[...]

  • Page 48

    LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate. For example, when you close the display panel the computer enters Hibernation Mode and shuts itself down and then, when you next open the display, the computer will automatically start up and return you[...]

  • Page 49

    Keyboard The internal keyboard provides the dedicated numeric keys, dedicated cursor control keys, and keys. Refer to the The Keyboard section for details. Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to the Using the Fingerprint Sensor section for details. S[...]

  • Page 50

    Figure 3-7 3D Vision glass 1 5 2 4 3 1. IR receiver 4. USB connection 2. ON button 5. Nose piece 3. Indicator light IR receiver Do not block this side of your glasses. It must be in-line-of-sight with the IR emitter. ON button Press to turn glasses on. They will turn off automatically after 10 minutes of inactivity. Indicator light The indicator li[...]

  • Page 51

    Internal Hardware Components This section describes the internal hardware components of your computer. The actual specifications may vary depending on the model you purchased. CPU The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop [...]

  • Page 52

    Video RAM The memory in a computer's graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the computer's system memory. Desktop -> Desktop Assist -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution . The amount of Video RAM [...]

  • Page 53

    Please use the default setting for NVIDIA Optimus technology. If the program does not run normally after the setting has been changed, please restore the program to the default setting. If the program does not run normally, please restore the Preferred graphics processor to the default setting. When you use some video playback programs to play vide[...]

  • Page 54

    Power on Power off (no operation) AC adaptor connected Battery fully charged • Operates • No charge • LED: red • No charge • LED: red Battery partially charged or no charge • Operates • Charge • LED: amber • Quick charge • LED: amber AC adaptor not connected Remaining battery capacity is above low battery trigger point • Opera[...]

  • Page 55

    If the battery pack becomes too hot while it is being charged, the charge will stop and the DC IN/Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. Power indicator Check the Power indicator to d[...]

  • Page 56

    Operating -60 to 3,000 meters Non-operating -60 to 10,000 meters maximum Power Requirements AC adaptor 100-240V AC 50 or 60 Hz (cycles per second) Computer 19V DC External RGB monitor port pin assignment 6 10 1 5 15 1 1 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved [...]

  • Page 57

    I/O (O): Output from computer AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm 2 Current rating: Minimum 2.5 amp[...]

  • Page 58

    USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved Qosmio X870/X875 series User's Manual 3-19[...]

  • Page 59

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be p[...]

  • Page 60

    CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. NUM LOCK When the NUM LOCK indicator glows, you can use the number keys on the keyboard for number entry. Function Key The function keys (F1 ~ F12) are the twelve keys at the top of your keyboard. The FN key is used in combination with other keys to form s[...]

  • Page 61

    Special function mode Standard F1- F12 mode Function F8 FN + F8 Moves media forward. F9 FN + F9 Decreases the computer's volume. F10 FN + F10 Increases the computer's volume. F11 FN + F11 Turns the sound on or off. F12 FN + F12 Turn the Airplane model on or off. FN + 1 FN + 1 Reduces the icon size on the desktop or the font sizes within o[...]

  • Page 62

    Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation, but you are able to generate these characters using their specific ASCII codes. 1. Hold down ALT key. 2. Using the numeric keypad, type the ASCII code of the character you require. 3. Release ALT - the ASCII character will appear on the display sc[...]

  • Page 63

    Figure 4-5 Swipe the finger 1 1 1. Sensor Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail. Check the center of the fingerprint whorl before swiping and then ensu[...]

  • Page 64

    Clean the sensor with a lint-free cloth - do not use detergent or any other chemicals to clean the sensor. Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate Soaked or swollen finger, for example as may occur after taking a bat[...]

  • Page 65

    unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software. The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient uniq[...]

  • Page 66

    Delete the Fingerprint Data Saved fingerprint data is stored in special non-volatile memory inside the fingerprint sensor. Therefore, if you give the computer to someone else, or dispose of it in any way, the following process is recommended to delete your fingerprint information: Delete the fingerprint data for the currently logged in user 1. In t[...]

  • Page 67

    2. The Logon Authorization screen is displayed. Choose any of the enrolled fingers and swipe the fingerprint on the sensor. If authentication is successful, the user will be logged on to Windows. If the fingerprint authentication fails, please logon using the Windows logon password. A warning message will be displayed when authentication is abnorma[...]

  • Page 68

    Only one fingerprint authentication is required to replace the User/BIOS Password (and, if applicable, the HDD/SSD Password) and the Windows Logon Password. How to Enable Fingerprint Pre-Boot authentication and Single Sign-On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configur[...]

  • Page 69

    Blu-ray™ Combo drive In addition to the above formats, Blu-ray™ Combo drive supports BD-ROM and BD-ROM DL. Blu-ray™ Writer drive In addition to the above formats, Blu-ray™ Writer drive supports BD-R, BD- R DL, BD-RE and BD-RE DL. Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R [...]

  • Page 70

    3. Lay the disc, label side up, in the disc tray. Figure 4-7 Inserting a disc 1 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray. After seating the disc, however, make sure it lies flat. Do not touch [...]

  • Page 71

    1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. 2. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift[...]

  • Page 72

    DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than once. Blu-ray™ discs BD-R, BD-R DL, BD-R TL and BD-R QL discs can be written only once. The recorded data cannot be erased or changed. BD-RE, BD-RE DL and BD-RE TL discs can be recorded more than once. Writing discs You can use the DVD Super Multi drive or Blu-ray™ Combo drive to write [...]

  • Page 73

    Damage that may be caused by using third party equipment or software. Given the technological limitations of current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more copies of important data, in case [...]

  • Page 74

    DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Panasonic Corporation (for 3x and 5x speed media) Hitachi Maxell, Ltd. (for 3x and 5x speed media) BD-R: Panasonic Corporation BD-R DL: Panasonic Corporation BD-R[...]

  • Page 75

    Do not perform any of the following actions: Change users in the Operating Systems. Operate the computer for any other function, including such tasks as using a mouse or Touch Pad, or closing/opening the display panel. Start a communication application. Apply impact or vibration to the computer. Install, remove or connect external devices, includin[...]

  • Page 76

    Do not playback video while watching or recording television programs using other applications. Doing so may cause video playback or television program recording errors. In addition, if prescheduled recording starts during video playback it may cause video playback or television program recording errors. Please view video during times when there is[...]

  • Page 77

    When viewing video on an external display or TV, change the display device before playing. Video can be played only on internal LCD displays or external displays. In Clone mode (Dual View), TOSHIBA VIDEO PLAYER may not function properly. Do not change the screen resolution while running the TOSHIBA VIDEO PLAYER. Do not change the display device whi[...]

  • Page 78

    Close all other applications before playing back video. Do not open any other applications or carry out any other operations during video playback. Do not switch to Hibernation or Sleep Mode when running the TOSHIBA Blu-ray Disc Player. Because Blu-ray Disc™ playback operates according to programs built into the content, operation methods, operat[...]

  • Page 79

    This software can only playback MPEG2, MP4 and WTV files created by the preinstalled applications on the same computer. Playback may not function properly if you use the files other than these types. Starting TOSHIBA Blu-ray Disc Player Use the following procedure to start TOSHIBA Blu-ray Disc Player. Insert a Blu-ray™ Movie Disc in the optical d[...]

  • Page 80

    3D Vision can work with internal LCD or external 3D devices connected via an HDMI output only. When you connect external display that doesn't support 3D, please disable 3D Vision. Some of the games will not work with stereoscopic 3D mode even if 3D Vision is enabled. Setup 3D Vision Before starting 3D Vision Setup, Network settings should be d[...]

  • Page 81

    8. Verify your ability to view stereoscopic 3D content. Now that we know your hardware can interpret stereoscopic 3D content, we need to make sure you can. Inability to see the Medical Test image in stereoscopic 3D may be due to: - Adjustments needed for improved stereoscopic 3D viewing. Select Back and verify that you can see stereoscopic 3D on th[...]

  • Page 82

    Due to the possibility of impact on vision development, viewers of 3D video images should be aged 6 or older. Children and teenagers may be more susceptible to health issues associated with viewing in 3D and should be closely supervised to avoid prolonged viewing without rest. Avoid use of the 3D function when under the influence of alcohol. Please[...]

  • Page 83

    You may experience some time lag if you perform any of the following operations when the “Video Display Window” is at full-screen size. Bring up windows such as [Right-Click Menu], [Settings Window], [Title/Chapter Search], [File Select] or [Error Message]. Operate on Windows Operate on other applications Please make sure AC adapter is used whe[...]

  • Page 84

    The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use. The 2Dto3D conversion function simply uses TOSHIBA's original algorithm to apply pseudo 3D effect to the 2D content. The Player is set by default in the 2D format. By pressing the 2Dto3D conversion function button, you decide to activ[...]

  • Page 85

    The 3D effect differs between individuals. Please refrain from or stop viewing and check your equipment settings, if you can see doubly- substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images. Still, if you cannot see correctly, please refrain from or stop viewing. Please refrain from or stop viewing if you[...]

  • Page 86

    6. "Set up NVIDIA 3D TV Play" screen will appear (When the "Set up NVIDIA 3D Vision" screen displays, 3D TV Play feature is not supported on your television. Click Exit and finish setup). 7. Click the Next button. 8. "Turn on your glasses" screen will appear. Turn on your glasses and click the Next button. 9. When the [...]

  • Page 87

    1. Click Desktop -> Desktop Assist -> All Programs -> CyberLink MediaShow 6 for TOSHIBA to launch this application. 2. Insert a DVD-R, DVD+R, DVD-RW, DVD+RW, BD-R or BD-RE disc into the optical disc drive. 3. Add your media files by dragging it to Media Tray . 4. Click Create -> Movie Disc . 5. Select DVD-Video , AVCHD or Blu-ray Disc f[...]

  • Page 88

    Do not set the working drive to a slow device like a USB1.1 hard disk drive or it will fail to write DVD-Video, AVCHD or Blu-ray Disc™. Do not perform any of the following actions: Operate the computer for any other function, including using a mouse or Touch Pad, or closing/opening the display panel. Bump or cause vibration to the computer. Use t[...]

  • Page 89

    Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors. Radio waves can cause malfunction of such equipment, possibly resulting in serious injury. It may not be possible to make a network connection to a specified network name using the ad hoc network functi[...]

  • Page 90

    Security TOSHIBA strongly recommend that you enable encryption functionality, otherwise your computer will be open to illegal access by an outsider using a wireless connection. If this occurs, the outsider may illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to [...]

  • Page 91

    Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers, printers and mobile phones. When it is enabled, Bluetooth provides the wireless personal area network environment which is safe and trustworthy, that is quick a[...]

  • Page 92

    LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect wi[...]

  • Page 93

    3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. Battery This section explains battery types, use, recharging methods and handling. Battery types The computer has different types of batteries. Battery pack When t[...]

  • Page 94

    The lithium ion battery pack can explode if not replaced, used, handled or disposed of properly. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service rep[...]

  • Page 95

    Battery type Power off Power on Battery pack (47Wh, 8 cell) About 3.5 hours About 8 hours RTC battery doesn’t charge About 4 hours Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for exa[...]

  • Page 96

    You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining operating time, based on this together with the current power consumption. Please be aware that the actu[...]

  • Page 97

    Battery type Sleep Mode Shut Down Mode Battery pack (47Wh, 8 cell) About 40 hours About 17.5 days RTC battery About 96 days About 96 days Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Befor[...]

  • Page 98

    This section explains how to remove and install the battery pack, and begins with the removal process which is detailed through the following steps. Do not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it could be lost. In Hibernation Mode, data will be lost if you remove the batt[...]

  • Page 99

    Installing the battery pack To install a battery pack, follow the steps as detailed below: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. 1. Insert the battery pack as far as it will go into the computer. 2. Ensure[...]

  • Page 100

    Use a point size 0 Phillips screwdriver to remove and fasten the screws - the use of an incorrect screwdriver can damage the screw heads. Installing a memory module To install a memory module, follow the steps as detailed below: 1. Shut down the computer - make sure the Power indicator is off (refer to the Turning off the power section, if required[...]

  • Page 101

    7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-13 Seating the memory module 3 2 1 1. Notch 3. Slot A 2. Slot B Product appearance depends on the model you purchased. Never allo[...]

  • Page 102

    8. Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 4-14 Seating the memory module cover 2 1 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. 9. Install the battery pack - refer to Replacing the battery pack section, if[...]

  • Page 103

    8. Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them. Do not touch the connectors on t[...]

  • Page 104

    Please note that an adaptor is required to use miniSD/microSD Card. Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 4-16 Examples of memory media Secure Digital (SD) Ca[...]

  • Page 105

    SDXC 64GB Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards. If you reformat a memory card, be sure to reformat [...]

  • Page 106

    Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. Turn the memory media so that the contacts (metal areas) are face down. 2. Insert the memory media i[...]

  • Page 107

    Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the Memory media slot. External monitor An external analog monitor can be connected to the External RGB monitor port [...]

  • Page 108

    HDMI Device An HDMI display device can be connected to the HDMI out port on the computer. To connect the HDMI display device, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) display devices have not been confirmed, some HDMI display devices may not function properly. Connecting the HDMI o[...]

  • Page 109

    3. To use the internal speakers on your computer, select Speakers . To use the television or the external monitor that you have connected to the computer, select a different playback device. 4. Click the Set Default button if it is available. 5. Click OK to close the Sound dialog. Settings for display video on HDMI To view video on the HDMI display[...]

  • Page 110

    Use the TV remote control to output the computer screen onto the TV screen. Use the TV remote control to launch, operate and close applications on your computer. Turn on the TV when the HDMI output is selected using the function key. Switch the video output (HDMI or LCD) when executing certain desktop icons. Enable/Disable the REGZA Link (PC Contro[...]

  • Page 111

    Memory Kit DDR3-1333/1600 memory modules can easily be installed in the computer. The available option memory depends on TOSHIBA authorization. Universal AC Adaptor If you frequently use your computer at more than one site, it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry [...]

  • Page 112

    To access the utility, Click Desktop -> Desktop Assist -> Media & Entertainment -> SRS Premium Sound HD/SRS Premium Sound 3D . Your computer may be preinstalled with SRS Premium Sound HD or SRS Premium Sound 3D depending on the model you purchased. For more information, please refer to the help file. Audio Enhancements In order to appl[...]

  • Page 113

    Default Format You can change the sample rate and bit depth of sound. Video mode Video mode settings are configured via the Screen Resolution dialog. To open the Screen Resolution dialog, click Desktop -> Desktop Assist - > Control Panel -> Appearance and Personalization -> Display -> Change display settings . If you are running some[...]

  • Page 114

    Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury. Be careful not to subject the co[...]

  • Page 115

    Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refe[...]

  • Page 116

    TOSHIBA Fingerprint Utility This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints which can then be linked to a username and password in order to remove the need to input these details from the keyboard. Just by swiping an enrolled finger against the fingerprint sensor, the following functions wi[...]

  • Page 117

    TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps you control and monitor your power savings. Various information can help you to understand y[...]

  • Page 118

    TOSHIBA Function Key This utility allows you to perform some features by pressing a specified key or combined with the FN key. To setup this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> Function Key . For details, please refer to the Function Key section. TOSHIBA Service Station This application allows your computer[...]

  • Page 119

    Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options . Function k[...]

  • Page 120

    Low battery automatic Hibernation Mode *1 When battery power is exhausted to the point that computer operation cannot be continued, the system automatically enters Hibernation Mode and shuts itself down. This can be specified in the Power Options. Heat dispersal *1 To protect against overheating, the processor has an internal temperature sensor so [...]

  • Page 121

    Passwords set by the TOSHIBA Password utility function are different from the Windows password. User Password To start the utility, click the following items: Desktop -> Desktop Assist -> Tools & Utilities -> User Password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or chang[...]

  • Page 122

    To end the BIOS Setup, press F10 and then press ENTER to accept the changes. The computer will restart. If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE.[...]

  • Page 123

    If you enter the password incorrectly three times in a row, or if you don’t enter the password within 1 minute, the computer shuts off. In this case, some features that can power on the computer automatically (Wake-up on LAN, Task Scheduler, etc) may not work. You must turn the computer back on to retry password entry. TOSHIBA System Settings Thi[...]

  • Page 124

    Sleep and Charge & Sleep and Music This tab allows you to set advanced features when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. It also displays the remaining battery capacity. Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the[...]

  • Page 125

    When Sleep and Charge function is enabled, the USB Wakeup function does not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it. If all USB ports have the Sleep and Charge function, change to disable Sleep and Charge function. The USB Wakeup function wi[...]

  • Page 126

    The volume adjustment and mute setting might be different between Windows mode and Sleep and Music mode. Before connecting the audio device to the computer, turn down the volume of the audio device. Sound quality may also be different. Use the Sleep and Music function with the display open. Move the slider to enable or disable this function. Functi[...]

  • Page 127

    Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor. Power On Display This option allows you to select the display to be used when the computer is started. Please note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop[...]

  • Page 128

    Fast Reduces system boot-up time. System can boot only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed. Panel Open - Power On This option allows you to change the Panel Open - Power On setting. Enabled Enables the Panel Open - Power On function. When you open the[...]

  • Page 129

    USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled Enables the USB Legacy Emulation. Disabled Disables the USB Legacy Emulation. Internal USB 3.0 controller Use this opti[...]

  • Page 130

    Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Enabled Enables Wake-up on LAN from shutdown. Disabled Disables Wake-up on LAN from shutdown. Built-in LAN This feature enables or disables the Built-in LAN. Enabled Enables Bu[...]

  • Page 131

    The display automatic power off function is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos. The Resolution+ function was specially adjusted for the internal monitor. Hence, please turn OFF Resolution+ when viewing on external monitor. Playback of high bit rate content may cause frame dropping, audio skipping or [...]

  • Page 132

    time, and temperatures for various devices). The stored data uses a very small portion of the total hard disk capacity, approximately 10MB or less per year. This information is used to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer. It may also be used to help diagnose problems sho[...]

  • Page 133

    Using the Hard Disk Drive (HDD) Protection This computer has a function for reducing the risk of damage on the hard disk drive. Using an acceleration sensor built into the computer, HDD Protection detects vibration shocks and similar signs of movement of the computer, and automatically moves the Hard Disk Drive head to a safe position to reduce the[...]

  • Page 134

    Normal TOSHIBA HDD Protection is enabled. Protection TOSHIBA HDD Protection is active. The hard disk drive head is in a safe position. OFF TOSHIBA HDD Protection is disabled. Detection Level There are four sensitivity levels in which vibrations, impacts and their similar signs are detected can be set to OFF, 1, 2 and 3 in ascending order. Level 3 i[...]

  • Page 135

    This 3D object virtually represents the Computer's internal Hard Disk Drive. This representation may vary from the actual number of disks, disk rotation, head movement, part size, shape and direction. This feature may use a large amount of CPU and memory on some models. The computer may become slow or sluggish when attempting to run other appl[...]

  • Page 136

    Do not use on an unstable surface such as a stand. A recovery image of the software on your computer is stored on the Hard Disk Drive, and can be copied to either disc media or USB Flash Memory by using the following steps: 1. Select either blank disc or USB Flash Memory. The application will allow you to choose from a variety of different media on[...]

  • Page 137

    Please make sure to use the default Boot Mode option in the BIOS setup utility before restoring. To start BIOS Setup, press and hold the F2 key, and then turn on the computer. Release the F2 key one second after the computer is power on. If your computer does not load the BIOS Setup, please refer to the Troubleshooting section. In the BIOS setup sc[...]

  • Page 138

    However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a[...]

  • Page 139

    Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem s[...]

  • Page 140

    Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this[...]

  • Page 141

    Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripheral[...]

  • Page 142

    The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below. Key Advanced option F2 BIOS utility F12 Boot menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, follow the[...]

  • Page 143

    Problem Procedure Computer shuts down automatically. Leave the computer off until it reaches room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check [...]

  • Page 144

    Problem Procedure Battery doesn’t charge when the AC adaptor is attached If the battery is completely discharged, it will not begin charging immediately, in these instances you should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to its supplying po[...]

  • Page 145

    Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. Press and hold the F2 key, and then turn on the computer. Release the F2 key one second after the compu[...]

  • Page 146

    Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter[...]

  • Page 147

    Problem Procedure Slow performance The files on the Hard Disk Drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the Hard Disk Drive. Please refer to the operating system's documentation or online Help File for further information on operating and using the Defrag[...]

  • Page 148

    Problem Procedure You cannot read a file Check to ensure the required file is actually on the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the USB mouse section, and the documentation supplied[...]

  • Page 149

    Problem Procedure The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. To access this utility, click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse . 2. Within the Mouse Properties window, click the Pointer O[...]

  • Page 150

    Problem Procedure The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. To access this utility, click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse . 2. Within the Mouse Properties window, click the Pointer O[...]

  • Page 151

    Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Enable the Sleep and Charge function in the TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disc[...]

  • Page 152

    Problem Procedure The "USB Wakeup function" does not work. When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that does not have the USB Sleep and Charge function or change to disable Sleep and Charge function. Sou[...]

  • Page 153

    Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the function [...]

  • Page 154

    Problem Procedure Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless commun[...]

  • Page 155

    Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. If a problem occurs when [...]

  • Page 156

    Index A AC adaptor additional 4-53 connecting 2-3 DC IN 19V jack 3-5 B Battery extending life 4-39 monitoring capacity 4-37 real time clock 3-12, 4-35 save mode 5-5 types 4-35 Battery pack replacing 4-39 Bluetooth problems 6-16 Boot Priority 5-13 C Cleaning the computer 4-55 Cooling vents 3-5 D DC IN/Battery indicator 3-2 DC IN/Battery indicator Di[...]

  • Page 157

    HW Setup accessing 5-9 Boot 5-13 display 5-13 general 5-9 keyboard 5-14 LAN 5-15 SATA 5-15 USB 5-15 window 5-9 K Keyboard Function keys F1...F12 4-2 Hot key functions 4-2 problems 6-7 Windows special keys 4-3 L LAN cable types 4-34 connecting 4-34 problems 6-15 M Memory installing 4-42 removing 4-44 memory media card inserting 4-48 removing 4-48 Me[...]

  • Page 158

    Wireless LAN 6-16 R Recovery hard disk drive 5-24 Recovery Media 5-22 Restarting the computer 2-7 S SD/SDHC/SDXC Card formatting 4-47 note 4-46 Security lock 4-52 Sleep Mode setting 2-8 System automatic 5-5 Sound system problems 6-14 T TOSHIBA Desktop Assist 5-1 TOSHIBA PC Diagnostic Tool 5-1 U USB device problems 6-12 V Video mode 4-55 Video RAM 3[...]

  • Page 159

    Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second [...]

  • Page 160

    LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock S/P DIF: Sony/Philips Digital Interfa[...]