Toshiba TEC B B-SX5T SERIES manual

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Table of contents for the manual

  • Page 1

    TEC Thermal Printer B-SX5T SERIES Ow ner's Manual[...]

  • Page 2

    CE Compliance (for EU onl y) This product complies with the requirements of EMC and Low Volt age Direct iv es including t heir amendments. VORSICHT: • Schallem ission: unt er 70dB (A) nach DIN 45635 (oder ISO 7779) • Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht z ugänglich sein. Copyright © 2003 by TOSHI[...]

  • Page 3

    Safet y Summ a r y ENGLISH V E RS I ON EO1-33036 ( ) i 6DIHW6XPPDU Personal safety in handling or maintaining the equipment is extrem ely im portant. Warnings and Cautions necessary for safe handling are included in this manual. All w arnings and cautions contained in this m anual should be read and understood before handling or m aintainin[...]

  • Page 4

    Safet y Summ a r y ENGLISH V E RS I ON EO1-33036 ( ) ii If foreign objects (metal frag me nts, wa ter, liquids) ente r the ma chines, f irst turn off the powe r sw itches a nd disconnec t the powe r cord plugs from the outlet, and then c ontact y our authorised TOSHIBA TEC representat i ve for assistance. Continued use of the m ac hine in that cond[...]

  • Page 5

    ENGLISH V E RS I ON EO1-33036 TA BLE OF CONTENTS Page 1. PRODUCT OVERVIEW ........................................................................................................ E1-1 1.1 Introduction .............................................................................................................. .... E1-1 1.2 Features ...............[...]

  • Page 6

    ENGLISH V E RS I ON EO1-33036 A PPENDIX 1 SPEC IFICA TIONS ...............................................................................................EA 1-1 A1.1 P rinte r ................................................................................................................... ..... EA1-1 A1.2 Option s ................................[...]

  • Page 7

    1. PRODUCT OVER VIEW ENGLISH VERSION EO1-33036 1.1 Introduc tion E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing the TEC B-SX5T series thermal printer. This Owner’s Manual contains from g eneral set-up through how to confirm the printer operation using a test print, and should be read carefully to help[...]

  • Page 8

    1. PRODUCT OVER VIEW ENGLISH V E RS I ON EO1-33036 1.4 Acce ssories E1- 2 1.4 A ccessories When unpacking the printer, please mak e sure all the following accessories are supplied with the printer. US Power Cord (1 pc.) (P/No. FBCB0030203) QQ model only CD-ROM (1 pc.) QQ (P/No.: 7FM00332100) QP (P/No.: 7FM00256100) Rewinder Guide Plate (1 pc.) (P/N[...]

  • Page 9

    1. PRODUCT OVER VIEW ENGLISH V E RS I ON EO1-33036 1.5 Appearance E1- 3 1.5 A ppearance 1.5.1 Dimensions 1.5.2 Front View 1.5.3 Rear View The names of the parts or units introduced in this section are used in the following chapters. Dimensions in m m (inches) LCD Message Display Operation Panel Power Switch : OFF |: O N Media Outlet Top Cover Expan[...]

  • Page 10

    1. PRODUCT OVER VIEW ENGLISH V E RS I ON EO1-33036 1.5 Appearance E1- 4 1.5.4 Operation Panel 1.5.5 Interior Please see Section 3.1 for further information about the O peration Panel. LCD Message Display ON LINE LED (Green) ERROR LED (Red) [PAUSE] ke y POW ER LED (Green) [FEED] ke y [REST A RT ] ke y Ribbon Stoppe r Print Head Block Head Lever Ribb[...]

  • Page 11

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.1 Precaut i ons E2- 1 2. PRINTER SETUP 2.1 Precautions This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading m edia and ribbon, inserting the optional mem ory card, and perform ing a t[...]

  • Page 12

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.2 Procedure bef ore Operat ion E2- 2 2.2 Procedure before Operation 2.3 Fitting the Fan Filter This section describes the outline of the printer setup. 1. U npack the accessories and printer from the box. 2. Refer to Safety Precautions in this m anual and set up the printer at a proper location. 3[...]

  • Page 13

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.4 Connecti ng t he Cables to Y our Printer E2- 3 2.4 Connecting the Cables to Your Printer The following parag raphs outline how to connect the cables from the printer to your host com puter, and will also show how to m ake cable connections to other devices. Depending on the application software [...]

  • Page 14

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.5 Connecti ng t he Power Cord E2- 4 2.5 Connecting the Pow er Cor d 1. Make sure that the printer Power Switch is in the OF F ( ) position. 2. Connect the Power Cord to the printer as shown in the figure below. 3. Plug the other end of the Power Cord into a grounded outlet as shown in the figure b[...]

  • Page 15

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.6 Turning the Pri nt er ON/ OFF E2- 5 2.6 Turning the Printer ON/OFF 2.6.1 Turning ON the Printer 2.6.2 Turning OFF the Printer When the printer is connected to your host com puter it is g ood practice to turn the printer ON before turning on your host com puter and turn OFF your host com puter be[...]

  • Page 16

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.7 Loading the Media E2- 6 2.7 Loading the Medi a The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true throug h the printer. The printer prints both labels and tags. 1. T urn off the power and open the Top Cover. 2. T urn the Head Le[...]

  • Page 17

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.7 Loading the Media E2- 7 2.7 Loadi ng the M edi a (Cont.) 5. Put the media on the Supply Shaft. 6. Pass the media around the Dam per, then pull the media tow ards the front of the printer. 7. Align the projection of the Supply Holder with the groove of the Supply Shaft, and push the Supply Holder[...]

  • Page 18

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.7 Loading the Media E2- 8 2.7 Loadi ng the M edi a (Cont.) 10. Lower the Print Head B lock until it stops. 11. After loading the m edia, it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing. Setting the Feed Gap Sensor posi tion (1) Rem ove[...]

  • Page 19

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.7 Loading the Media E2- 9 2.7 Loadi ng the M edi a (Cont.) 12. There are four issue modes available on this printer. Ho w to set the media for each m ode is provided below. Batch mode In the batch m ode, the media is continuously printed and fed until the number of labels/tag s specified in the is[...]

  • Page 20

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.7 Loading the Media E2-10 2.7 Loadi ng the M edi a (Cont.) Build-in rewinder mode When the Rewinder Guide Plate is attached, the Take-up Spool can be used as a Built- in Rewinder to take up the printed m edia. (1) Rem ove the two Black Screws to detach the Front Plate. (2) Attach the Rewinder Gu i[...]

  • Page 21

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.7 Loading the Media E2-11 2.7 Loadi ng the M edi a (Cont.) Cut mode When the optional Cutter Module is fitted, the media is automatically cut. A swing cutter and a rotary cutter are available as an option, but they are used in the same w ay. Insert the leading edge of the m edia into the Media Out[...]

  • Page 22

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.8 Loading the Ribbon E2-12 2.8 Loadi ng the Ribbon There are two types of m edia available for printing on: these are therm al transfer media and direct therm al m edia (a chemically treated surface). DO NOT LOAD a ribbon when usi ng a direct thermal media. 1. Rotate the Ribbon Stoppers counterclo[...]

  • Page 23

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.8 Loading the Ribbon E2-13 2.8 Loadi ng the Ri bbon (Cont.) 3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where the ribbon is centred when fitted. 4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate aligning its holes with the Ribbon Shafts. 5. T ake up any sla[...]

  • Page 24

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.9 Insert ing the Opti onal P CMCIA Cards E2-14 2.9 Inserting the Optional PCMCIA Cards When the optional PCMCI A I nterface Board is installed into the printer, there will be two PCMCI A slots available as show n in the figure below. This allows the use of Flash Memory type Cards or I /O Cards suc[...]

  • Page 25

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.10 Test P rint E2-15 2.10 Test Print A print test should be performed to check that the printer is operating correctly. The following paragraphs guide you through the diagnostic procedure for test label printing. Please follow the step- by -step procedures exactly for best results. 1. Use label st[...]

  • Page 26

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.10 Test P rint E2-16 2.10 Test Print (Cont.) 9. Press the [PA USE] key and the issue m ode setting display will appear. Select the issue mode with the [FEED] or [RESTA RT] key. 10. Press the [PA USE] key and the m edia siz e setting display will appear. Select the media siz e with the [ FEED] or [[...]

  • Page 27

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.10 Test P rint E2-17 2.10 Test Print (Cont.) 19. When y ou have finished perform ing the test print operation, turn the printer’s power OFF then back to ON and check that the LCD Message Display shows ON LINE and that the ON LI NE and POWER LED lig hts are illuminated. Sam ple of the slant line [...]

  • Page 28

    2. PRI NTE R SE TUP ENGLISH V E RS I ON EO1-33036 2.10 Test P rint E2-18 2.10 Test Pr i nt (Cont. ) Sample of the bar code test print label Sample of the factory test label[...]

  • Page 29

    3. ON LINE M ODE ENGLISH V E RS I ON EO1-33036 3.1 Operation P anel E3- 1 3. ON LINE MODE 3.1 Operation Panel This chapter describes usage of the key s on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host com puter, the normal operation of printing im ages on labels or tag s can be accomplished. • Th[...]

  • Page 30

    3. ON LINE M ODE ENGLISH V E RS I ON EO1-33036 3.2 Operation E3- 2 3.2 Operation 3.3 Reset When the printer is turned on, the “ ON LI NE ” messag e appears on the LCD Message D isplay. I t is shown during standby or normal printing . 1. T he printer is turned on, standing by , or printing. 2. I f any error occurs during printing, an error m ess[...]

  • Page 31

    3. ON LINE M ODE ENGLISH V E RS I ON EO1-33036 3.4 Dump Mode E3- 3 3.4 Dump Mode In Dum p mode, any characters sent from the host computer w ill be printed. Received characters are expressed in hexadecimal values. This allows the user to verify program ming com mands and debug the program . For details, please refer to your nearest TOSHI BA TEC ser[...]

  • Page 32

    4. MA INTENA NCE ENGLISH V E RS I ON EO1-33036 4.1 Cleaning E4- 1 4. MA INTENA NCE 4.1 Cleaning 4.1.1 Print Head/Platen/ Sensors This chapter describes how to perform routine m aintenance. To ensure the continuous high quality operation of the printer, y ou should perform a regular m aintenance routine. For high throug hput it should be done on a d[...]

  • Page 33

    4. MA INTENA NCE ENGLISH V E RS I ON EO1-33036 4.1 Cleaning E4- 2 4.1.1 Print Head/Platen/ Sensors (Cont.) 4.1.2 Cov ers and Panels 6. Clean the Print Head Element with a Print Head C leaner or a cotton swab or soft cloth slightly moistened with alcohol. 7. Wipe the Platen, Feed Roller, and Pinch Roller w ith a soft cloth slightly moistened with al[...]

  • Page 34

    4. MA INTENA NCE ENGLISH V E RS I ON EO1-33036 4.2 Care/Handling of the Media and Ribbon E4- 3 4.1.3 Optional Cutter Module 4.2 Car e / Handl i ng of the Me di a and Ri bbon The swing cutter and rotary cutter are av ailable as an option. They are both cleaned in the same way . When remo ving the C utter Cover of the rotary cutter unit, rem ove the [...]

  • Page 35

    5. TROUBLESHOOTING ENGLISH V E RS I ON EO1-33036 5.1 Error Messages E5- 1 5. TROUBLESHOOTING This chapter lists the error messag es, possible problems, and their solutions. 5.1 Error Messages Error Messages Problems/Causes Solutions HEA D OPEN T he Print Head Block is opened in Online mode. Close the Print Head Block . HEA D OPEN **** Feeding or pr[...]

  • Page 36

    5. TROUBLESHOOTING ENGLISH V E RS I ON EO1-33036 5.2 Poss ible Problem s E5- 2 5.1 Er r or M essages (Cont.) Error Messages Problems/Cause Solutions NO PAPER **** 1. The media has run out. 2. The media is not loaded properly. 3. The media is slack. 1. Load new media. Then press the [RESTA RT] key. 2. Reload the media correctly . Then press the [RES[...]

  • Page 37

    5. TROUBLESHOOTING ENGLISH V E RS I ON EO1-33036 5.3 Removi ng J amm ed Media E5- 3 5.3 Removing Jammed Media This section describes in detail how to remov e jamm ed media from the printer. 1. T urn off and unplug the printer. 2. Open the T op Cover. 3. T urn the Head Lever to Free position, then open the Ribbon Shaft Holder Plate. 4. Open the Prin[...]

  • Page 38

    5. TROUBLESHOOTING ENGLISH V E RS I ON EO1-33036 5.4 Threshold S et ting E5- 4 5.4 Threshold Setting To maintain a constant print position the printer uses the Transmissiv e Sensor to detect the gap between labels by measuring the am ount of light passing through the m edia. When the media is pre- printed, the darker (or m ore dense) inks can inter[...]

  • Page 39

    APPE N DIX 1 SPECIFI CATIONS ENGLISH V E RS I ON EO1-33036 A1.1 Prin ter EA1- 1 A PPENDIX 1 SPECIFICA TIONS Appendix 1 describes the printer specifications and supplies for use on the B- SX5T printer. A 1.1 Printer The following is the printer specifications. Model Item B-SX5T-T S10-QQ/QQ-US B-SX 5T-TS10-QP Supply v oltage Power consumption During [...]

  • Page 40

    APPE N DIX 1 SPECIFI CATIONS ENGLISH V E RS I ON EO1-33036 A1.2 Op tions EA1- 2 A 1.2 Options Option Name Type Description Swing cutter m odule B-4205- QM A stop and cut swing cutter. Rotary cutter m odule B-8204- QM Rotary cutter PCMCI A interface board B-9700- PCM- QM This board enables the use of the following PCMCIA cards. LAN card: 3 COM 3CCE5[...]

  • Page 41

    APPE N DIX 1 SPECIFI CATIONS ENGLISH V E RS I ON EO1-33036 A1.3 M edia EA1- 3 A 1.3.1 Media Type (Cont.) [Unit: mm ] Cut mode Labe l dispensing mode Item Batch mode Strip mode Rotary cutter Sw ing cutter Labe l 10.0 – 1500.0 25.4 – 1500.0 38.0 - 1500.0 38.0 – 1500.0 M e dia pitch Tag 10.0 – 1500.0 ---- 3”/sec ., 5”/sec .: 30.0 – 1500.[...]

  • Page 42

    APPE N DIX 1 SPECIFI CATIONS ENGLISH V E RS I ON EO1-33036 A1.3 Media EA1- 4 A 1.3.2 Detection A rea of the Transmissive Sensor (C ont.) <Tag paper with square holes> A 1.3.3 Detection A rea of the Reflectiv e Sensor The Reflective Sensor is m ovable from the centre to the left edge of m edia. The reflection factor of the Black Mark m ust be [...]

  • Page 43

    APPE N DIX 1 SPECIFI CATIONS ENGLISH V E RS I ON EO1-33036 A1.4 Ribbon EA1- 5 A 1.3.4 Effective Print A rea (Cont.) The figure below shows the effectiv e print area on the m edia. A 1.4 Ribbon Please mak e sure that the ribbon being used is approved by TOSHI BA TEC. The warranty does not apply to any problem caused by using non- approved ribbons. F[...]

  • Page 44

    APPENDIX 2 M ESSAGES AND LEDS ENGLISH V E RS I ON EO1-33036 APPENDIX 2 M ESSAGES AND L EDS EA2- 1 A PPENDIX 2 MESSA GES A ND LEDS Appendix 2 describes the LCD m essages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. : The LED is flashing. : The LED is unlit. 2: ****: the number of unprinted m edia. Up to 9999 [...]

  • Page 45

    APPENDIX 2 M ESSAGES AND LEDS ENGLISH V E RS I ON EO1-33036 APPENDIX 2 M ESSAGES AND L EDS EA2- 2 N OTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the com mand code, will be displayed. (However, [ LF] and [N UL] will not be displayed.) Example 1 [ESC] T20 G 30 [LF ] [NUL] Comm and error T[...]

  • Page 46

    APPENDIX 3 INTERF ACE ENGLISH V E RS I ON EO1-33036 APPENDIX 3 INTER FACE EA3-1 A PPENDIX 3 INTERFA CE  Interface Cab les To prevent radiation and reception of electrical noise, the interface cables m ust meet the follow ing requirem ents: • Fully shielded and fitted with m etal or metallised connector housings. • Keep as short as possibl[...]

  • Page 47

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 - 33036 APPENDIX 4 PRINT SAMPLES EA4 - 1 APPENDIX 4 PRINT SAMPLES n Font[...]

  • Page 48

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 - 33036 APPENDIX 4 PRINT SAMPLES EA4 - 2 APPENDIX 4 PRINT SAMPLES (Cont.) n Bar codes JAN8, EAN8 MSI Interleaved 2 of 5 CODE39 (Standard) NW7 JAN13, EAN13 UPC - E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC - E+2 digits UPC - E+5 digits EAN8+2 digits EAN8+5 digits UPC - A UPC - A[...]

  • Page 49

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 - 33036 APPENDIX 4 PRINT SAMPLES EA4 - 3 APPENDIX 4 PRINT SAMPLES (Cont.) UPC - A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC RSS - 14 RSS - 14 Stacked RSS - 14 Stacked Omnidirectional RSS Limited RSS Expanded Data Matrix PDF417 QR co[...]

  • Page 50

    GLOSSARIES ENGLISH V E RS I ON EO1-33036 GLOSSAR IES GLOSSA RIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and ac[...]

  • Page 51

    GLOSSARIES ENGLISH V E RS I ON EO1-33036 GLOSSAR IES Pre -printe d me dia A type of media on wh ich characters, logos, and other designs hav e been already printed. Print head element The thermal print head consists of a single line of tiny resistiv e elements and wh en current is allowed to flow through each elem ent it heats up causing a small do[...]

  • Page 52

    INDEX ENGLISH V E RS I ON EO1-33036 INDEX INDEX A Auto ribbon saving 2- 13 B Backing paper A1- 3 Bar code A1-1 Batch mode 2- 9 Black m ark 2- 8, A1-2, A1- 4 Black m ark length A1- 3 Black m ark sensor 2- 8, 4-2 Built- in rewinder 2-10 C Centronics 1-3, 2- 3 Cut mode 2- 11 Cutter module 2- 11, 4- 3, A1-2 D Dimensions 1- 3 E Effective Print leng th A[...]

  • Page 53

    INDEX ENGLISH V E RS I ON EO1-33036 INDEX S Serial interface 1-3 Strip mode 2- 9 Strip module 2- 9, A1- 2 Supply vo ltage A1- 1 T Tag A1-2 Test print 2-15 Thermal direct 2- 15, A1-1 Thermal transfer 2- 15, A1-1 Threshold setting 5- 4 Transmissive sensor 2- 15, A1- 3 Two-dim ensional code A1-1 U USB interface 1- 3, 2-3, A 1-2 W Weight A 1-1[...]

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    M EO1-33036B[...]