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Toshiba Standard Telephone manual

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Table of contents for the manual

  • Page 1

    The fr equency of the sounds pr oduc ed by a bottl enose dolphin ranges fr om 0.25 to 150 KHz. The l ow er fr equency vocalisa tions (ab 0.25 to 50 kHz) pr obabl y function mainl y in social c ommunication. Social signals hav e their most ener gy at fr equencies l ess than 40kHz. Higher fr equency clicks (40 t o 150 kHz) pr obabl y ar e used primar[...]

  • Page 2

    Octo ber 2002 Teleco ms Divi sion Standar d T elephone User Guide Digital Business T elephone Systems Digital Business T elephone Systems[...]

  • Page 3

    Publication Information T oshib a In formation S ystems (UK) Ltd. reserves the ri ght to change any of this inform ati on inc lud ing, but n ot lim i ted to , pr oduc t ch aracte ri stics and oper ating sp ecif ication s, wi thout pr i or notice . It is intend ed that t he i nform a tion c ontained wi thin thi s ma nual i s c orre c t at t he t ime[...]

  • Page 4

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 i Contents In tr od uct ion Orga nis at io n .. .. .... .. .. .... .. .. .... .. .. .... .. .. .... .. .. .... .. .. .... .. .. .. .... .. .. .... ... .. .... .. .. .... .. .. .... .. .. .... .. .. ... ...... .. .... .... .. v Conventions . . ............................................[...]

  • Page 5

    ii Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Contents Aut oma tic Bus y R edi al .. .... .. .. .... .. .. .... .. .. .... .. .. .... .. .. .... .. .. .... .. .. .... ... .. .... .. .. .... .. .. .... .. .. .. .... .. .. .... .. .... .. .. 9 Aut oma tic Ca llb ac k .. .. .... .. .. .... .. .. .... .. .. .... .. .. .. .... .. .. ..[...]

  • Page 6

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 ii i Contents Stor e a St ati on S pe e d Di al N um ber .. .. .. .... .. .. .. .... .. .. .... .. .. ..... .. .. .... .. .. .... .. .. .... .. .. .... .. .. .... .. .. .. .... .. . 25 Adv anc ed S pee d Di a l Ope ra tio n .. .. .... .. .. .... .. .. .... .. .. .. .... .. .. ..... .. .[...]

  • Page 7

    iv Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Contents[...]

  • Page 8

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 v Intr od uction This guide pr ovides op erating ins tructions for standard analogu e telephone s c onnected to a Strata CTX system. Orga nisation This guide is di vi de d as follo ws: ♦ Chapter 1 – The Basics p rovi de s descr iptions and o perating proced ures f or all of the f ea[...]

  • Page 9

    vi Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Conv enti ons Intr oduction Con ventions Con ventions Des cription Note Elabora tes specifi c items or ref erences ot her info rmatio n . Within some tables, g eneral no tes appl y to t he entir e table and nu m bere d notes a pply to s p eci fic items . Imp o r ta n t! Calls att entio[...]

  • Page 10

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 1 The Basics 1 This chapter shows you the basic oper a tion of your s tandar d anal ogue tele phone . Notes ♦ A repr es en t at iv e in your company i s assi gned as the C T X System Administrato r for the Strata CTX telephone system. The CTX System Adminis trator is responsibl e for [...]

  • Page 11

    2 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Recall The Bas ics Recal l The t erm “ flas h/r ecall” i s u sed in a nu mbe r of fea ture in struc tion s. S inc e many standar d telephones have a button, th is gu ide ass ume s t hat you have on e. If your sta ndard telephone does not have a b utton, perform the follo wing to “[...]

  • Page 12

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 3 The Basics Mes sage Wai ting Messa ge W aiting A message light and/or interrupted d ial tone indicates a m e ssage for your phone. An e xtension c a n recei ve up to f our simu ltaneous Message W aiting ind ications. One m essage is res erved for t he M ess age Ce nter . Responding to[...]

  • Page 13

    4 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Call T ran sf er The Bas ics Call T ra nsf er 1. While on a cal l, press . Y ou he a r i nt er n al dial to n e. 2. Dial the exten sion where t he call wil l be tr ansferr ed. Y ou can r emain on the line and a nnounce the call or imm edi at el y “ blin d t ran s fe r” the ca l l. D[...]

  • Page 14

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 5 The Basics Conf erence Cal l s Conf erence C alls Y ou ca n co n fe rence tog et h er up to ei g h t p art i es ( inc lud i n g your own) - w ith up to si x par ties being extern al ne twork l ines . The a ctu al nu mbe r of con feren c e pa rtie s wi th acc ept able volume levels dep[...]

  • Page 15

    6 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Conf erence Cal l s The Bas ics Adding Voice Mail to a Conference The Confer ence Master c a n add v oice mail to a confere nce. This feature ena bles pa rti c ipants in a c o n fe r e nc e to li s t e n t o o r leave a voi ce m ai l mess age during one phone call. ➤ T o a dd Voic e M[...]

  • Page 16

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 7 A d va nc ed Op er ation 2 This chapter giv es you instr uctions o n us ing your tele phon e’ s a dva nce d f unc ti on s. Account Code Calls Account C odes (For ced o r Volunt ary) ca n be use d for a var ie ty of r easo ns inc lu din g bi lling, tra cking, and line restric tion ap[...]

  • Page 17

    8 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Account Code Cal ls A dva n ced O per a ti o n Forced Account Codes Some applic ations re quire you to e nter an Ac count Code. These F orced Ac count C odes may be verified o r non-ve rifi ed, de p ending upon the app l ication, but in either c as e , the caller must enter a code befor[...]

  • Page 18

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 9 Advan ced Operat i o n A utomati c Busy Redi al A utomatic Busy Redial After rea c hing a b usy outside numbe r, yo u can acti vate Au tomatic Busy Redial so that the system automatica lly redial s the number at re gular int ervals . The system repe a ts t he red ia l un til the desti[...]

  • Page 19

    10 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Call F orward A dva n ced O per a ti o n 3. W hen t h e called station or outs ide li ne becomes idle , your tele phon e r i ng s. 4. Answer withi n about three rings (5 to 180 s e cs ., s et i n prog ra mmi ng) t o p r ev e n t t h e ca llb a c k from being ca ncelled. After you answ [...]

  • Page 20

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 11 Advan ced Operat i o n Ca ll Forwar d Call Forward Categories ♦ Call Forward An y Call – F orwards a ny call, whether an int e rnal call or incomin g line c all. ♦ Cal l F o rw a r d - In co m i ng L ine – F orward inc om ing line calls only . ♦ Cal l Forwa rd Any Call - Se[...]

  • Page 21

    12 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Call F orward A dva n ced O per a ti o n Call Forward Procedures The foll owing t ab l e conta ins C all For war d B u tton sequenc es. You c an do a Call Forwa rd f unc tion by one, ent ering th e butt on s e quence as desc ribed, or two, programming a fl exible butt on to pe rfor m t[...]

  • Page 22

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 13 Advan ced Operat i o n Ca ll Forwar d Call Forwa rd - Incoming Line Calls All Calls Lift ha ndset, press (T one) + Dest. No. + ( T one) Busy Lift handset, press (T one ) + Dest. No. + (T one) No Answe r Lift ha ndset, press + Dest . No . ( T one) + Ti mer + (T on e) + Busy No Answ er[...]

  • Page 23

    14 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Call P ar k Orbits A dva n ced O per a ti o n Call P ark Orbits The Call Park featur e enables you to hol d a call temporarily in a loca tio n o t h er th an yo u r tel ephone. These areas are called orbit s. Y ou or anoth er telephone user can re trie v e a park ed call f rom its orbi[...]

  • Page 24

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 15 Advan ced Operat i o n Call Pic kup Call Pic kup Y ou ca n p ic k up a call that is r ing in g ano t her st a tio n’s ext ens ion, a ca l l pl a c e d on ho ld at a nother station and other ty pes of calls . Group Pick up St at ion s c an b e as s i gn e d i n s y st em progra mm i[...]

  • Page 25

    16 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Ca ll Wait in g A dva n ced O per a ti o n Notes ♦ The Pri m ary exte nsion n u mber is the d i rectory number by which the phone set i s defin ed. O t he r, non-primar y exte nsion numb e rs may also app ear on the phone . By co nvent i on, t h e P ri ma ry exten s ion num ber is as[...]

  • Page 26

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 17 Advan ced Operat i o n Direc t In ward System A ccess Direct I nwa rd Sy stem Access Outside c allers with tou ch tone phones c an call in to lin es progr am med for Dir ec t I nwar d S yste m Access (DI SA) and d ial a n ex tension or outgoing li ne witho ut going th r ough an a tte[...]

  • Page 27

    18 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Door Lock (s) A dva n ced O per a ti o n Setting DND for Another Extension ➤ T o a ct i v a t e DND for ano t her ex tens ion ➤ Enter (hear Ent ry T o ne ) + the Pr imary exten sion of t he re mote ext ensio n + t he pass c ode + (h ear Suc cess T one) . Thi s sets D ND a s if acti[...]

  • Page 28

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 19 Advan ced Operat i o n Door Phone( s) Door Phone(s) Door phon es can be used to c all tel ephon es selecte d i n s yste m prog ra mm i ng. When a door phone calls, yo u hear a dis tinct ive ringing to ne, one or fi ve times (se t in system prog ramming) . You can also call a do or ph[...]

  • Page 29

    20 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Emergency Rin gdown A dva n ced O per a ti o n ➤ T o call fr om a door phone 1. Press the door phone button and t hen re lease it. Y ou h ear a distinctiv e ringing t one–one or five ti mes (se t i n s y st em progra mmi ng) . 2. When answered, speak a t a norm al voice l evel in t[...]

  • Page 30

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 21 Advan ced Operat i o n Ov erride Calls Do Not Disturb Override Do Not Disturb (DND) Override lets you s end a c all wait ing ton e or ringin g to a sta tion i n DND mode to i nd ica te th at a cal l is com in g in. You r t ele phone ma y be p rog ram med t o bl ock DND Overr ide from[...]

  • Page 31

    22 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 P aging A dva n ced O per a ti o n Privacy Override This featur e enables you to ente r a n esta blished call on a line you share with another telephone . Up to two stati on users can ente r an e xisting Exc ha nge line- to-stati on call (i.e ., up to three stations can b e co nne cted[...]

  • Page 32

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 23 Advan ced Operat i o n Priv acy All Call P age Y ou ca n m ake an All Cal l Page to te lephones assigne d to t he “ All Call P age Gr oup. ” Stations a r e assigned to t he “ All Call Pa ge Group ” in system programmi ng. ➤ T o m ake an All Call P age 1. Lift the handset , [...]

  • Page 33

    24 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 Redial A dva n ced O per a ti o n Re dia l Use this bu tton to redial the last number d ia led from your phone. ➤ T o redia l the la st numbe r, press . Speed Dial Spe ed Dia l e nab les you to dia l a se que nc e of u p t o 3 2 di gi ts w ith a s h orter co de . Dial s equen ces c a[...]

  • Page 34

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 25 Advan ced Operat i o n Speed Dial Store a Station Spe ed Dial Number ➤ T o store a Stati on Speed Di al Numb er u sing an Access Code 1. Dial . Y ou hear Entry Tone. 2. Dial t he Station Spee d Dial num ber (100~199 ). Y ou hear Entry Tone. Note S elect e d tele phones may have the[...]

  • Page 35

    26 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 V oice Mail - Di rect T rans fer A dva n ced O per a ti o n Whe n is used a s an esc a pe chara ct e r , i t cons umes one Speed Dia l digit. Ente ri ng to insert a se ven-sec ond pause wo uld consume two of 32 cha ra c ters . “ ” func tions as an escape ke y indic ating that the n[...]

  • Page 36

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 27 Advan ced Operat i o n F eature Acc ess Codes Feat ure Acc ess Codes Enter the se que n c e s hown in Ta b l e 4 for the pa rti cular feature that you want to use. T able 4 Featur e Access Codes Featur e Feature Acce ss Code Se quences Account Code + + Ac count code digi t s Atte nda[...]

  • Page 37

    28 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 F eature Ac cess Code s A dva n ced O per a ti o n Call For ward An y Call - Se t for Anot her Stati on All Ca ll Lif t handset, pr ess + ext. no . + P ass Code + + Dest. No . + Busy L ift han dset, press + ext . no . + P ass Code + + Dest. No . + No Answ er Lif t handset, pr ess + ex [...]

  • Page 38

    Stra ta CT X St and ard T eleph one Us er G uide Oc tober 2002 29 Advan ced Operat i o n F eature Acc ess Codes DISA Secruit y Code - Change + o ld Security Code (1 ~15 digits) + + ne w Secur it y Code (1~15 digits ) + Do Not Disturb Local - On Local - Off Remote - On + ext. no . + Pa ss Code Number + Remote - Off + ext. no . + Pa ss Code Number + [...]

  • Page 39

    30 Strata C TX Stan dard Te lephon e U ser G uide Oct ober 2002 F eature Ac cess Code s A dva n ced O per a ti o n P aging P age All Groups P age Indiv idual Groups + Grou p Number Emergency P age - Indivi dual Group + Grou p Number Emergency P age - All Groups Ans wer P age - Al l G roups Ans wer f or External Group P age + Zone Numbe r Recall - S[...]

  • Page 40

    S trat a C TX DKT2 00 0/ 3000 -S er ies Teleph one O cto ber 2002 A-1 N otes to Us ers St e p 1: Safe ty A p pro val T o s h iba Infor ma tio n S ystem (U .K . ) Lt d d eclar e that the St r ata C TX c ompli e s with th e E E C’ s LV D directi ve, (Direc tive No. 73/23/EEC). The prod uc t has been asse ssed and found t o comply with EN60950:2000.[...]

  • Page 41

    A-2 St r ata CTX DKT 200 0/ 30 00 -Se ries T e le pho ne Oc to ber 2002 Saf ety App roval Notes to User s SEL V BSIS1A For c onnection o f Voice Ma il and Call Logging Equipme nt. RS232 p o rt s. TNV3 RSTU1F For connec tion of approve d 2 wi re devi ce s. TNV3 RSTU3F/ASTU1F F or c onnection of approved 2 w ire d evic es . TNV3 PCOU2F/PCOUS2F RCOU/R[...]

  • Page 42

    S trat a C TX DKT2 00 0/ 3000 -S er ies Teleph one O cto ber 2002 A-3 Notes t o User s EU Compliance Any per i pheral appar atu s connected t o t h e above port s must hav e the same E N 60950 cla ssificati on. ie. ♦ SE L V p o rt s m u st only b e conn e c t ed to SE L V type p orts. ♦ TNV por ts mu st on ly b e c onne ct ed to TN V ty pe por [...]

  • Page 43

    A-4 St r ata CTX DKT 200 0/ 30 00 -Se ries T e le pho ne Oc to ber 2002 EU Compliance Notes to User s The notes lis ted below form part of the pr oducts’ comp lianc e with the af orementio n ed European Norm. T o e ns ur e EU co m plian c e th e system mu s t i nstal l ed i n acco r dan ce wi th the instru c tion s i n t h e “Instal lation a nd[...]

  • Page 44

    S trat a C TX DKT2 00 0/ 3000 -S er ies Teleph one O cto ber 2002 A-5 Notes t o User s T ype Approv al Step 3: T ype Appr ov al T oshiba Inf ormati on Syste ms (UK), Lt d, (TIU) , hereby de clare s that the St rata CTX pro duct complies with the require m ents of t he EC Direct ive 1999/5/EC , (aka Radio & T eleco mmunicati ons T er mina l Equ [...]

  • Page 45

    A-6 St r ata CTX DKT 200 0/ 30 00 -Se ries T e le pho ne Oc to ber 2002 Network Pla nning Inf ormation Notes to User s Step 4: Netw ork Planning Inf ormation 4-1. Stra ta CTX T one Pla n. T able A-3 bel ow lists the c haracter istics of the t one s and signa ls used in Strata CTX. Ta b l e A - 3 T ones/ Signal to: Frequ ency Cadence Mean ing Exchan[...]

  • Page 46

    S trat a C TX DKT2 00 0/ 3000 -S er ies Teleph one O cto ber 2002 A-7 Notes t o User s Network Pl anning Inf ormation 2 Wi re ex tn s 1. 20Hz 2. 20Hz 3. DTMF A 4. DTMF D 5. DTMF B 6. MWI Sig nal 7. 20Hz 8. 1209Hz 9. 1209Hz 0.4s On 0.2s Off 0.4s On 3s Off 1s On 3 s Off 80 or 160mS 80 or 160mS 80 or 160mS 0.9 ON/0.1s Of f 1s On 1 S Off 2 bu rsts 0. 1[...]

  • Page 47

    A-8 St r ata CTX DKT 200 0/ 30 00 -Se ries T e le pho ne Oc to ber 2002 Network Pla nning Inf ormation Notes to User s 4-2. Syst e m Por t to Port losses . T able A- 4 bel ow lists the variou s “typi cal” transmiss ion gains/losses when in ter-c onne ct ing the various po rt ty pe s. -V alues indi cate a transmis sion loss. 4-3. Loudne ss R ati[...]

  • Page 48

    Stra ta CT X St and ard T eleph one Us er G uide O cto ber 20 02 IN-1 Index A about t his book con ven ti ons vi acce ss co d es 27 account code 27 cal l s 7 forced acc ount codes ( verifie d/non-verif ied) 7 , 8 voluntary 8 all ca ll page 23 answering a call 2 attendan t console 27 automatic busy redial 27 cal l back 9 cal l back canc el 27 B back[...]

  • Page 49

    IN-2 S trat a CT X Sta nda rd Tele pho ne Use r Gui de Oc to ber 2002 In dex E emer ge nc y cal l 29 page 23 emergency r ingdown 20 exchange l ine queuin g 17 executiv e over rid e 21 F feat ure acc es s cod es 27 forced a ccount code s (verified/n on-verifie d) 7 , 8 G group p ickup 15 H hold 6 M message wa iting 29 message wa iting l ight on anot[...]