Toshiba Satellite Pro NB10-A/NB10t-A manual

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Table of contents for the manual

  • Page 1

    User's Manual Satellite NB10-A/NB10t-A Satellite Pro NB10-A/NB10t-A Series[...]

  • Page 2

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ..........................................................................[...]

  • Page 3

    Sound System and Video mode ......................................................... 4-21 Chapter 5 Utilities and Advanced Usage Utilities and Applications ...................................................................... 5-1 Special features ..................................................................................... 5-4 TOSHIBA Pas[...]

  • Page 4

    User's Manual iv[...]

  • Page 5

    Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2013 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permissi[...]

  • Page 6

    The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other[...]

  • Page 7

    recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB 2.0 and 3.0) ports, HDMI port and Headphone/Microphone jack. Changes or modifications made to this equipment, not expressly approved[...]

  • Page 8

    This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented [...]

  • Page 9

    VCCI Class B Information (Japan Only) この装置は、クラスB情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従っ[...]

  • Page 10

    Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006[...]

  • Page 11

    Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure. Following information is only for India: The use of this symbol indicates that this product may not be treated as household [...]

  • Page 12

    ------------------------ /*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copy[...]

  • Page 13

    ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following con[...]

  • Page 14

    USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available vers[...]

  • Page 15

    Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license. We thus encourage you to use the following text: """ Portions of this software are copyright (C) <year> The FreeType Project (www.freetype.org). All rights reserved. """ Please replace <year> w[...]

  • Page 16

    source and object code forms) and derivative works thereof for any purpose; and to authorize others to exercise some or all of the rights granted herein, subject to the following conditions: Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions or changes to the original files must be clear[...]

  • Page 17

    ENERGY STAR ® Program Your Computer model may be ENERGY STAR ® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy effici[...]

  • Page 18

    Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any [...]

  • Page 19

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm r[...]

  • Page 20

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injur[...]

  • Page 21

    Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and [...]

  • Page 22

    Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice. Tap the touch screen twice (only for touch screen models). Charm By swiping in from the right edge (only for touch screen models) or pointing the mouse pointer to the lower-right (or upper-right) corner of your screen, you will find a list o[...]

  • Page 23

    Turning on the power Initial setup Getting to know Windows Use a virus-check program and make sure it is updated regularly. Never format storage media without checking its content - formatting destroys all stored data. It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media. General stor[...]

  • Page 24

    When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in this User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a [...]

  • Page 25

    2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 1 2 1. DC IN 19V jack 2. DC output plug 3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator should glow. Opening the display The display panel can be opened to a wide range of angles [...]

  • Page 26

    Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage. Do not press or push on the display panel. Do not lift the computer by the display panel. Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. When opening or closin[...]

  • Page 27

    Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read the License Terms carefully. Getting to know Windows For detailed information on what is new and how to oper[...]

  • Page 28

    Settings This Charm allows you to access your computer’s settings (volume, brightness, connecting to the internet, and more). Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Windows Store A[...]

  • Page 29

    2. Make sure all disk/disc activity has stopped before removing the disk/ disc. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. Never turn off the power while an application is running. Doing so could cause loss of data. Never turn off the power, disconnect an external storage device or remove [...]

  • Page 30

    Before entering Sleep Mode, be sure to save your data. Do not switch to Sleep Mode while transferring data to external media, such as USB devices, memory media or other external memory devices. Data will be lost. Do not install or remove a memory module while the computer is in Sleep Mode. The computer or the memory module could be damaged. When th[...]

  • Page 31

    When the computer is in Sleep Mode, the Power indicator will blink white. If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off. Sleep Mode limitations Sleep Mode will not function under the following cond[...]

  • Page 32

    1. Click the Settings charm. 2. Click Power and then select Hibernate . In order to show Hibernate in Power menu, you need to setup according to the following steps: 1. Click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options . 2. Click Choose what the power button does or Choose what closing the lid does[...]

  • Page 33

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully [...]

  • Page 34

    Power indicator The Power indicator glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will blink white. Wireless communication indicator The Wireless communication indicator glows amber when the Bluetooth or Wireless LAN functions are turned on. Only some models are equipped with Bluet[...]

  • Page 35

    LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), or Fast Ethernet LAN (100 megabits per second, 100BASE-TX). Refer to Operating Basics , for details. Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Universal Seri[...]

  • Page 36

    Figure 3-3 The right side of the computer 4 3 2 5 1 1. Memory media slot 4. Universal Serial Bus (USB 2.0) port 2. Headphone/Microphone jack 5. DC IN 19V jack 3. Universal Serial Bus (USB 2.0) port Product appearance depends on the model you purchased. Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™ memory card, miniSD™/micr[...]

  • Page 37

    Figure 3-4 The back of the computer 1 1. Battery pack Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to the Battery section. Underside The following figures show the underside of the co[...]

  • Page 38

    Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Fo[...]

  • Page 39

    Figure 3-6 The front of the computer with the display panel open 1 6 5 2 3 4 6 7 9 8 10 1 6 5 2 3 4 6 7 9 8 10 1. Wireless communication antennas (not shown)* 6. Display hinges 2. Microphone* 7. Power button 3. Web Camera LED* 8. Keyboard 4. Web Camera* 9. Touch Pad 5. Display screen 10. Touch Pad control buttons * Provided with some models. Produc[...]

  • Page 40

    Microphone The built-in microphone allows you to import and record sounds for your application - please refer to the Sound System and Video mode section for more information. Web Camera LED The Web Camera LED glows when the Web Camera is operating. Web Camera Web Camera is a device that allows you to record video or take photographs with your compu[...]

  • Page 41

    Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer. To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. Touch Pad control buttons The two buttons below the Touch Pad are used like the buttons on a standard mouse - press the[...]

  • Page 42

    For more information regarding CPU, please refer to the Legal Footnotes section. Hard Disk Drive The capacity of the hard disk drive varies depending on the model. To check which type of HDD is included in your model, open the TOSHIBA PC Health Monitor utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Health Mon[...]

  • Page 43

    Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing Unit (GPU), please refer to the Legal Footnotes section. Intel ® Display Power Saving Technology Intel GPU models may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contra[...]

  • Page 44

    Power on Power off (no operation) AC adaptor connected Battery fully charged • Operates • No charge • LED: white • No charge • LED: white Battery partially charged or no charge • Operates • Charge • LED: amber • Quick charge • LED: amber AC adaptor not connected Remaining battery capacity is above low battery trigger point • O[...]

  • Page 45

    Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: White Indicates power is being supplied to the computer and the computer is turned on. Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or b[...]

  • Page 46

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen.[...]

  • Page 47

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: shows your recently opened apps, and so on. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings). Swipe from the top edge: opens or closes the app command bar. For details and m[...]

  • Page 48

    Swipe Quickly move your finger in from the edge of the Touch Pad, without pausing when you first touch it. Swipe from the left edge: shows your recently opened apps. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings). Swipe from the top edge: opens or closes the app command bar. Some of the Touch Pad ope[...]

  • Page 49

    Function Key The function keys (F1 ~ F12) are the twelve keys at the top of your keyboard. You can configure the function keys’ mode as "Special function mode" or "Standard F1-F12 mode" by clicking Desktop -> Desktop Assist -> Tools & Utilities -> System Settings -> Keyboard . "Special function mode" [...]

  • Page 50

    Special function mode Standard F1- F12 mode Function FN + Space FN + Space Changes the display resolution. Some functions will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application. To access it, click Desktop -> Desktop Assis[...]

  • Page 51

    Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. The computer's RTC battery is a lithium ion battery and should be replaced only by your dealer[...]

  • Page 52

    Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for example, the battery might scarcely charge at all during operation. Battery charging notice The battery may not begin charging immediate[...]

  • Page 53

    With repeated discharges and recharges, the battery's capacity will gradually decrease. In view of this it will be noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a sin[...]

  • Page 54

    2. Disconnect the AC adaptor and turn on the computer's power - if it does not turn on then go to Step 4. 3. Operate the computer on battery power for five minutes. If you find that the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged, however, if the DC IN/Battery indicato[...]

  • Page 55

    If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable. Connecting the LAN cable To connect the LAN cable, follow the steps as detailed below: Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the [...]

  • Page 56

    Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions. a. The computer is turned on. b. The computer was shut down in either Sleep or Hibernation Mode. c. Wake-up on LAN is enabled. d. The wireless communication function is on. Be careful not to let screws or other foreign matter[...]

  • Page 57

    6. Slide your fingernail or a thin object under the cover and lift it off. Figure 4-3 Removing the memory module cover 1 2 1. Screw 2. Memory module cover Product appearance depends on the model you purchased. 7. Lift the memory protection sheet. Push the latches away from the module in order to release it - a spring will force one end of the modul[...]

  • Page 58

    9. Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 4-5 Seating the memory module cover 2 1 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. 10. Turn the computer over. 11. Connect the AC adaptor and turn the computer o[...]

  • Page 59

    7. Lift the memory protection sheet. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-6 Seating the memory module 1 1. Notch Product appearance depends on the model you purchased. N[...]

  • Page 60

    capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or Keyboard. Foreign metal objects can create a short circuit, which can cause computer da[...]

  • Page 61

    The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB. The maximum capacity of SDXC memory cards is 64GB. Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media[...]

  • Page 62

    SD Card (SD memory card, SDHC memory card and SDXC memory card) Set the write-protect switch to the lock position, if you do not want to record data. Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, follow the steps as detailed below: 1. Turn the memory media so that the contac[...]

  • Page 63

    If you remove the memory media or turn off the power while the computer is accessing the memory media, you may lose data or damage the media. Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card whil[...]

  • Page 64

    At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. The HDMI out port HDMI (High-Definition Multimedia Interface) port digitally transfers both video and audio data without reducing the quality. HDMI-compatible extern[...]

  • Page 65

    1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Sound . 2. In the Playback tab, select the playback device which you want to switch to. 3. To use the internal speakers on your computer, select Speakers . To use the television or the external monitor that you have connected to the computer, select a different[...]

  • Page 66

    Security lock A security lock enables you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its left side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object. The methods used for attac[...]

  • Page 67

    Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. To launch the Volume Mixer utility, click Desktop and right click on the speaker icon on the Taskbar, and then select Open Volume Mixer from the sub menu. To adjust the volume level of speakers or headphones, move the Spea[...]

  • Page 68

    Maximum volume output delivering maximum volume without creating clipping or distortion Dialog enhancement for clear and intelligible vocals Bass enhancement for rich, low frequency production High frequency definition for crisp details Consistent volume level across content To access the utility, Click Desktop -> Desktop Assist -> Media &[...]

  • Page 69

    Power Management The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button . When audio power management is enabled, the circle button at the upper left of the Power Management is blue and convex. When audio power management i[...]

  • Page 70

    Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refe[...]

  • Page 71

    TOSHIBA System Settings This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use. To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> System Settings . TOSHIBA HDD Accelerator TOSHIBA HDD Accelerator is a utility that can improve [...]

  • Page 72

    TOSHIBA Media Player by sMedio TrueLink+ This software is a multimedia player which can be used to play back video, music and photo. TOSHIBA Media Player can play back contents on a local library/home network/SkyDrive. To access it, click the Media Player icon on the Start screen. For details, please refer to the Online help. TOSHIBA Function Key T[...]

  • Page 73

    TOSHIBA Audio Enhancement TOSHIBA Audio Enhancement provides you the function of audio source filtering, earphone audio enhancement, or speaker audio enhancement. To change the settings, click Desktop -> Desktop Assist -> Media & Entertainment -> Audio Enhancement . You may not have all the software listed above depending on the model [...]

  • Page 74

    Intelligent power supply *1 A microprocessor in the computer's intelligent power supply detects the battery's charge, automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options. Battery save m[...]

  • Page 75

    Heat dispersal *1 To protect against overheating, the processor is equipped with an internal temperature sensor which lowers the processing speed if the computer's internal temperature rises to a certain level. When the processor's temperature falls within normal range, the processor operation will return to its standard speed. If the pro[...]

  • Page 76

    Delete (button) Click this button to delete a registered password. Before you can delete a password, you must first enter the current password correctly. Change (button) Click this button to change a registered password. Before you can change a password, you must first enter the current password correctly. Owner String (text box) You can use this b[...]

  • Page 77

    Starting the computer using a password If you have already registered a user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation mode or boot mode. It is not needed in Sleep mode and Restart. To enter a password manually, follow the steps as detai[...]

  • Page 78

    TOSHIBA System Settings screen may have the following tabs: General—Allows you to view the current BIOS version or change certain settings back to their default values CPU—Allows you to set conditions for the CPU Display—Allows you to select the internal LCD and/or external monitor when the computer boots up Boot Options—Allows you to chang[...]

  • Page 79

    The Resolution+ feature for video playback is supported only on some models. Resolution+ can only be enabled for video/photo playback if Enhance Video/Photo Quality is displayed. Resolution+ can be enabled only for photo playback if Enhance Photo Quality is displayed. Playback of high bit rate content may cause frame dropping, audio skipping or dec[...]

  • Page 80

    information), date of initial system use, and also computer and device usage (i.e.: power settings, battery temperature and recharging (for models with battery), CPU, memory, backlight illumination time, and temperatures for various devices). The collected information is not limited to the examples specified here. The stored data uses a very small [...]

  • Page 81

    System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The following items will be described in this section: Creating Recovery Media Restoring the pre-installed software from your created Recovery Media Restor[...]

  • Page 82

    Please note that some of the disc media may not be compatible with the optical disc drive connected to your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding. 2. Turn on your[...]

  • Page 83

    However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a[...]

  • Page 84

    Chapter 6 Troubleshooting TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem so[...]

  • Page 85

    Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this[...]

  • Page 86

    Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripheral[...]

  • Page 87

    If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source. The computer wi[...]

  • Page 88

    Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shut down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down automatically. Leave the computer off until the it reaches room temperatu[...]

  • Page 89

    Problem Procedure Battery doesn’t charge when the AC adaptor is attached. If the battery is completely discharged, it will not begin charging immediately, in these instances you should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to its supplying p[...]

  • Page 90

    Problem Procedure Output to screen is garbled Please refer to your software's documentation to ensure that it is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer&a[...]

  • Page 91

    Memory Media Card For further information, please refer to Operating Basics . Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your memory media card for fur[...]

  • Page 92

    Problem Procedure Double-tapping (Touch Pad) does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. To access this utility, click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse . 2. Within the Mouse Properties window, click the Butt[...]

  • Page 93

    Problem Procedure Double-clicking does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. To access this utility, click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse . 2. Within the Mouse Properties window, click the Buttons tab. 3.[...]

  • Page 94

    Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Press the function keys to increase or decrease volume. Check the software volume settings. Please check to see if Mute is turned to Off Check to make sure the headphone connection [...]

  • Page 95

    Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected. When the external monitor is set as the primary display device in exte[...]

  • Page 96

    Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems persist, contact your LAN administrator. Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure the computer's Wireless Communication function is on. Check to ensure the Bluetooth Manage[...]

  • Page 97

    TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. User's Manual 6-14[...]

  • Page 98

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 284 (w) x 208.6 (d) x 13.8/21.5 (h) millimeters Appr[...]

  • Page 99

    Computer 19V DC External RGB monitor port pin assignment 6 10 1 5 15 1 1 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 +5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I/O 13 HSYNC Horizonta[...]

  • Page 100

    Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: AS Japan: DENANHO Europe: Austria: OVE Italy: IMQ Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: SEV Germany: VDE United[...]

  • Page 101

    Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is complian[...]

  • Page 102

    Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Module. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitte[...]

  • Page 103

    Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors. Radio waves can cause malfunction of such equipment, possibly resulting in serious injury. It may not be possible to make a network connection to a specified network name using the ad hoc network functi[...]

  • Page 104

    The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal. Radio Frequency Interference Requirements This device is restricted to indoor us[...]

  • Page 105

    Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use limited to 10mW e.i.r.p. within the band 2454-2483.5MHz Military Radiolocation use.Refarming of the 2.4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012. Italy: - For private use, a general authoriza[...]

  • Page 106

    Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to use for public wireless access lo[...]

  • Page 107

    check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules. Operation [...]

  • Page 108

    The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Taiwan Article 12 Without permission granted by the NCC, any company, enterprise, [...]

  • Page 109

    3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The indication shown below appears on this equipment. (1) (2) (3)(4) (5) 1. 2.4 : This equipment uses a frequency of 2.4GHz. 2. DS : This equipment uses DS-SS modulation. 3. OF : Thi[...]

  • Page 110

    Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. Atheros WB222 802.11a/b/n Wireless LAN The Name of the radio equipment: WB222 DSP Research, [...]

  • Page 111

    Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Legal Footnotes Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications c[...]

  • Page 112

    64-Bit Computing Certain 32-bit device drivers and/or applications may not be compatible with a 64-bit CPU/operating system and therefore may not function properly. Memory (Main System) Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other[...]

  • Page 113

    powers of 2 for the definition of 1 GB = 2 30 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content. Actual formatted capacity m[...]

  • Page 114

    AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: Basic Input/output System BD-ROM: Blu-ray Disc Read-only Memory bps: bits per second CD: Compact Disc CD-ROM: Compact Disc Read-only Memory CD-RW: Compact Disc-rewritable CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit [...]

  • Page 115

    IRQ: interrupt request ISP: Internet Service Provider KB: kilobyte LAN: Local Area Network LCD: Liquid Crystal Display LED: Light Emitting Diode MB: megabyte MBps: megabytes per second MMC: Multi Media Card OCR: Optical Character Recognition (Reader) PC: Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card [...]

  • Page 116

    Index A AC adaptor additional 4-21 connecting 2-3 DC IN 19V jack 3-4 B Battery extending life 4-8 monitoring capacity 4-7 real time clock 3-10, 4-5 save mode 5-5 types 4-5 Battery indicator Bluetooth 7-7 C Cleaning the computer 1-15 Cooling vents 3-2, 3-6, 3-9 D DC IN indicator 3-1 DC IN/Battery indicator 3-12 Display automatic power off 5-4 hinges[...]

  • Page 117

    M Media care Card care 4-16 Memory card care 4-16 Memory installing 4-13 removing 4-11 memory media card inserting 4-17 removing 4-17 Memory media slot 4-14 Moving the computer 1-15 MultiMediaCard removing 4-17 P Password power on 5-4 Starting the computer by password 5-8 Supervisor 5-7 user 5-6 Pointing Device Touch Pad 3-9 Power conditions 3-11 H[...]

  • Page 118

    T TOSHIBA Desktop Assist 5-1 Touch Screen U USB device problems 6-10 V Video mode 4-24 Video RAM 3-10 W Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3[...]