Toshiba R930 manual

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- informations concerning technical data of Toshiba R930
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Toshiba R930 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Toshiba R930, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Toshiba service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Toshiba R930.

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Table of contents for the manual

  • Page 1

    User's Manual R950 / R940 / R930[...]

  • Page 2

    Table of Contents Preface General Precautions Chapter 1 Getting Started Equipment checklist ............................................................................. 1-1 Getting Started ....................................................................................... 1-2 Chapter 2 The Grand Tour The Grand Tour for R950 ...................[...]

  • Page 3

    Chapter 4 Utilities & Advanced Usage Utilities and Applications ...................................................................... 4-1 Special features ..................................................................................... 4-6 Using the TOSHIBA Sleep Utility ......................................................... 4-8 TOSHIB[...]

  • Page 4

    Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein. First edition April 2012 Copyright authority for music, movies, computer p[...]

  • Page 5

    Wi-Fi is a registered trademark of the Wi-Fi Alliance. Secure Digital and SD are trademarks of SD Card Association. Memory Stick, Memory Stick Duo, Memory Stick PRO, Memory Stick PRO Duo and Memory Stick Micro are trademarks or registered trademarks of Sony Corporation. xD-Picture Card is a trademark of FUJIFILM Corporation. ExpressCard is a tradem[...]

  • Page 6

    and microphone jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause har[...]

  • Page 7

    those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only best shielded cables should be connected Working environment This product was designed to ful[...]

  • Page 8

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL[...]

  • Page 9

    Following information is only valid for EU-member States: Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres. The black bar in[...]

  • Page 10

    These symbols may not stick depending on the country and region where you purchased. Disposing of the computer and the computer's batteries Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government. This computer contains rechargeable batteries. After repeated use, the batt[...]

  • Page 11

    ENERGY STAR ® Program Your Computer model may be ENERGY STAR ® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy effici[...]

  • Page 12

    1. Panasonic Precision Devices Co., Ltd. DVD SuperMulti with Double Layer Blu-ray™ Writer drive Panasonic Precision Devices Co., Ltd. 1080 T akano Nagomi-machi Tamana-Gun Kumamoto, Japan SERIAL NO. 2. TOSHIBA SAMSUNG STORAGE TECHNOLOGY DVD SuperMulti with Double Layer TOSHIBA SAMSUNG ST ORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digita[...]

  • Page 13

    Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on confi[...]

  • Page 14

    Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure t[...]

  • Page 15

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the[...]

  • Page 16

    Stress injury Carefully read the Instruction Manual for Safety and Comfort . It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress. Heat injury Avoid prolonged phy[...]

  • Page 17

    Chapter 1 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and [...]

  • Page 18

    TOSHIBA eco Utility TOSHIBA HW Setup Utility TOSHIBA Web Camera Application TOSHIBA HDD Protection TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility TOSHIBA Fingerprint Utility User's Manual (this manual) You may not have all the softwares listed above depending on the model you purchased. Getting Started All users should[...]

  • Page 19

    Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power. The AC adaptor can automatically adjust to any voltage ranging from 100 to 240V and to a freq[...]

  • Page 20

    1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the[...]

  • Page 21

    Figure 1-4 Opening the display panel (R940) 1 1. Display panel Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage. Do not press or push on the di[...]

  • Page 22

    Figure 1-5 Turning on the power (R950) 1 Figure 1-6 Turning on the power (R940) 1 Figure 1-7 Turning on the power (R930) 1 1. Power button Product appearance depends on the model you purchased. Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions[...]

  • Page 23

    Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on. 1. If you have entered data, either sa[...]

  • Page 24

    Before entering Sleep Mode, be sure to save your data. Do not install or remove a memory module while the computer is in Sleep Mode. The computer or the memory module could be damaged. Do not remove the battery pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source). Data in memory could be lost. Do not swi[...]

  • Page 25

    Close the display panel. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and Security -> Power Options ). Press the power button. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and[...]

  • Page 26

    You can return to your previous working environment immediately when you turn on the computer. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature. Allows the use of the panel power off feature. Starting Hibernation Mode You can also enable Hibernatio[...]

  • Page 27

    An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: Click Start , point to the arrow icon ( ) and then select Restart from the menu. Press CTRL , ALT and DEL simultaneously (once) to display the menu window, then select Restart from the Shut dow[...]

  • Page 28

    Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C. Please handle your compu[...]

  • Page 29

    Figure 2-1 Front of the computer with display panel closed (R950) 1 3 2 4 5 6 7 1. DC IN indicator 5. Memory media slot indicator 2. Power indicator 6. Wireless communication indicator 3. Battery indicator 7. Wireless WAN indicator 4. Hard Disk Drive/Optical Disc Drive/eSATA indicator DC IN indicator The DC IN indicator normally glows green when po[...]

  • Page 30

    Wireless communication indicator The Wireless communication indicator glows orange when the Wireless functions are turned on. Some models are equipped with Wireless functions. Wireless WAN indicator The Wireless WAN indicator glows blue when the Wireless WAN functions are turned on. In some models, the indicator will glow and blink in order to indi[...]

  • Page 31

    Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. External RGB monitor port This port provides 15-pin, analog RGB port. Please refer to Appendix A for i[...]

  • Page 32

    Smart Card slot This slot allows you to install a Smart Card device. Some models are equipped with a Smart Card slot. Right side (R950) The following figure shows the computer’s right side. Figure 2-3 The right side of the computer (R950) 6 7 5 4 1 2 3 1. Headphone/Microphone jack 5. Optical disc drive* 2. Universal Serial Bus (USB 3.0) port 6. L[...]

  • Page 33

    eSATA/USB combo port One eSATA/USB combo port, which complies to the USB 2.0 standard, is provided on the right side of the computer. This port with the icon ( ) supports the following functions: USB Sleep and Charge function System ON CDP Charge Mode Optical disc drive The computer may be configured with an optical disc drive. 2.6GB and 5.2GB DVD-[...]

  • Page 34

    Back (R950) The following figure shows the computer’s back. Figure 2-4 The back of the computer (R950) 1 1. Battery pack Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to Chapter 5, P[...]

  • Page 35

    Battery lock Slide the battery lock to release the battery pack ready for removal. Battery release latch Slide and hold this latch into its "Unlock" position in order to release the battery pack for removal. For more detailed information on removing the battery pack please refer to Chapter 5, Power and Power-Up Modes . Docking port This p[...]

  • Page 36

    Figure 2-6 The front of the computer with the display panel open (R950) 2 6 11 12 12 9 3 5 1 6 14 16 7 8 18 13 10 15 17 4 1. Display screen 10. Touch Pad ON/OFF button 2. Web Camera* 11. Fingerprint Sensor* 3. Web Camera LED* 12. Touch Pad control buttons 4. Microphone* 13. Touch Pad 5. Wireless communication antennas (not shown)* 14. Keyboard 6. S[...]

  • Page 37

    Web Camera LED The Web Camera LED glows when the Web Camera is operating. Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger . TOSHIBA Web Camera Application will help you to add var[...]

  • Page 38

    TOSHIBA Presentation button The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center. AccuPoint A pointer control device located in the center of the keyboard is used to control the on-screen pointer. Refer to the Using the AccuPoint section in Chapter 3, Operating Basics. Some models are equip[...]

  • Page 39

    LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate. For example, when you close the display panel the computer enters Hibernation Mode and shuts itself down and then, when you next open the display, the computer will automatically start up and return you[...]

  • Page 40

    Power indicator The Power indicator normally glows green when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash orange - approximately two seconds on, two seconds off. Battery indicator The Battery indicator shows the condition of the battery's charge - green indicates the battery is fu[...]

  • Page 41

    Figure 2-8 The left side of the computer (R940) 7 8 6 5 4 1 2 3 1. DC IN 19V jack 5. eSATA/USB combo port 2. Cooling vents 6. Universal Serial Bus (USB 3.0) port 3. External RGB monitor port 7. Microphone jack 4. HDMI out port or DisplayPort* 8. Headphone jack * Provided with some models. Product appearance depends on the model you purchased. DC IN[...]

  • Page 42

    eSATA/USB combo port One eSATA/USB combo port, which complies to the USB 2.0 standard, is provided on the left side of the computer. This port has eSATA (External Serial ATA) function. This port with the icon ( ) supports the following functions: USB Sleep and Charge function System ON CDP Charge Mode Universal Serial Bus (USB 3.0) port One Univers[...]

  • Page 43

    Smart Card slot This slot allows you to install a Smart Card device. Some models are equipped with a Smart Card slot. Optical disc drive The computer may be configured with an optical disc drive. 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. ExpressCard slot This slot allows you to install a single ExpressCard/34 device. Some mod[...]

  • Page 44

    Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available. In view of this it may be noted that some functions associated with a specif[...]

  • Page 45

    Figure 2-11 The underside of the computer (R940) 1 5 2 4 6 3 1. Battery lock 4. Battery release latch 2. Docking port* 5. Memory module slot 3. Battery Pack 6. Cooling vents * Provided with some models. Product appearance depends on the model you purchased. Battery lock Slide the battery lock to release the battery pack ready for removal. Docking p[...]

  • Page 46

    Memory module slot The memory module slot allows the installation, replacement and removal of additional memory module. The size of the memory modules varies depending on the model. The actual amount of useable system memory may be less than the installed memory modules. Refer to the Additional memory module section in Chapter 3, Operating Basics. [...]

  • Page 47

    Figure 2-12 The front of the computer with the display panel open (R940) 3 4 8 12 17 16 16 14 13 2 1 8 9 10 7 6 4 5 7 11 15 18 1. Display screen 10. Keyboard 2. Microphone* 11. TOSHIBA Presentation button 3. Web Camera LED* 12. TOSHIBA eco button 4. Web Camera* 13. Touch Pad 5. Wireless communication antennas (not shown)* 14. AccuPoint* 6. LCD Sens[...]

  • Page 48

    Microphone A built-in microphone allows you to import and record sounds for your application - please refer to the Sound System section in Chapter 3, Operating Basics for more information. Web Camera LED The Web Camera LED glows when the Web Camera is operating. Web Camera Web Camera is a device that allows you to record video or take photographs w[...]

  • Page 49

    LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate. For example, when you close the display panel the computer enters Hibernation Mode and shuts itself down and then, when you next open the display, the computer will automatically start up and return you[...]

  • Page 50

    AccuPoint A pointer control device located in the center of the keyboard is used to control the on-screen pointer. Refer to the Using the AccuPoint section in Chapter 3, Operating Basics. Some models are equipped with an AccuPoint. Touch Pad ON/OFF button Pressing the Touch Pad ON/OFF button enables or disables the Touch Pad function. Touch Pad con[...]

  • Page 51

    DC IN indicator The DC IN indicator normally glows green when power is being correctly supplied from the AC power adaptor. However, if the output voltage from the adaptor is abnormal, or if the computer's power supply malfunctions, this indicator will flash orange. Power indicator The Power indicator normally glows green when the computer is t[...]

  • Page 52

    Left side (R930) The following figure shows the computer’s left side. Figure 2-14 The left side of the computer (R930) 1 2 3 4 6 5 1. DC IN 19V jack 4. eSATA/USB combo port 2. Cooling vents 5. Universal Serial Bus (USB 3.0) port 3. External RGB monitor port 6. HDMI out port DC IN 19V jack The AC adaptor connects to this jack in order to power the[...]

  • Page 53

    Universal Serial Bus (USB 3.0) port One Universal Serial Bus port, which complies to the USB 3.0 standard, is provided on the left side of the computer. The USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices. HDMI out port HDMI out port can connect with Type A connector HDMI cable. Right side (R930) The fol[...]

  • Page 54

    Microphone jack A 3.5 mm mini microphone jack enables connection of a three-conductor mini jack for monaural microphone input. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones to be connected via the appropriate jacks. Universal Serial Bu[...]

  • Page 55

    Please note that it is not possible to confirm the operation of all functions of all USB devices that are available. In view of this it may be noted that some functions associated with a specific device might not operate properly. USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB Legacy Emulation mode. Keep foreign metal objects, su[...]

  • Page 56

    Figure 2-17 The underside of the computer (R930) 1 2 4 3 5 6 1. Battery lock 4. Battery release latch 2. Docking port* 5. Memory module slot 3. Battery Pack 6. Cooling vents * Provided with some models. Product appearance depends on the model you purchased. Battery lock Slide the battery lock to release the battery pack ready for removal. Docking p[...]

  • Page 57

    Memory module slot The memory module slot allows the installation, replacement and removal of additional memory module. The size of the memory modules varies depending on the model. The actual amount of useable system memory may be less than the installed memory modules. Refer to the Additional memory module section in Chapter 3, Operating Basics. [...]

  • Page 58

    Figure 2-18 The front of the computer with the display panel open (R930) 13 11 12 12 10 2 1 17 16 15 3 6 5 7 8 4 14 18 9 1. Display screen 10. Touch Pad ON/OFF button 2. Web Camera* 11. Fingerprint Sensor* 3. Web Camera LED* 12. Touch Pad control buttons 4. Wireless communication antennas (not shown)* 13. Touch Pad 5. Stereo speaker 14. Keyboard 6.[...]

  • Page 59

    Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger . TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph. Enables the transmission o[...]

  • Page 60

    Microphone A built-in microphone allows you to import and record sounds for your application - please refer to the Sound System section in Chapter 3, Operating Basics for more information. Touch Pad ON/OFF button Pressing the Touch Pad ON/OFF button enables or disables the Touch Pad function. Touch Pad control buttons The control buttons located be[...]

  • Page 61

    Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled. Internal Hardware Components This section describes the internal hardware components of your computer. The actual specifications may vary depending on the model yo[...]

  • Page 62

    RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar. Video RAM The memory in a computer's graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the computer's system memory. Start -> Control Panel -> Appearance and Personalization -[...]

  • Page 63

    Intel ® Display Power Saving Technology (R950 & R940) Intel GPU model may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running under battery mode using the internal LCD display only The Dis[...]

  • Page 64

    Right-click on the desktop and click Graphics Properties... In this control panel: 1. Click Power . 2. Select On battery from the drop-down menu in Power Source . 3. Clear the Display Power Saving Technology check box. 4. Click OK . If you want to enable this feature, under the conditions mentioned above, select the Display Power Saving Technology [...]

  • Page 65

    You can use BIOS Setup to enable/disable the function and change the specified time setting from Sleep Mode to Hibernation Mode. 1. Press and hold the F2 key, and then turn on the computer - the BIOS setup utility will load. 2. Select Advanced . 3. Enable/Disable Intel(R) Rapid Start Technology function. 4. You can select the period of time from Sl[...]

  • Page 66

    Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. TOSHIBA Dual Pointing Device Some models are equipped with a dual point system: a Touch Pad and an AccuPoint pointing stick. Using the Touch Pad To use the Touch Pad, simply touch and move your fing[...]

  • Page 67

    Two buttons above the Touch Pad work in the same way with the AccuPoint as they do with the Touch Pad. Refer to the Using the Touch Pad section for details. Some models are equipped with an AccuPoint. AccuPoint precautions Certain conditions can affect the on-screen pointer when using AccuPoint. For example, the pointer may travel contrary to AccuP[...]

  • Page 68

    The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. In use there are six different types of keys, specifically typewriter keys, function keys, soft keys, Hot keys, Windows special keys and the keypad overlay. Never remove the key ca[...]

  • Page 69

    Soft keys: FN key combinations The FN (function) is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features. Please note that some software may disable or interfere with soft-key operations, and that the soft-key settings are not restored when the computer returns fro[...]

  • Page 70

    3. Click the desired option. To use a Hot Key Card using a hot key: 1. Press and hold the FN key. 2. Press the hot key associated with the desired function. The associated hot key card appears at the top of the screen with its available options below it. 3. To cycle through the displayed options, hold down FN and press the hot key repeatedly. Relea[...]

  • Page 71

    Touch Pad Pressing FN + F9 enables or disables the Touch Pad function. Zoom (Display resolution) Pressing FN + Space changes the display resolution. ODD Pressing FN + TAB ejects the disc tray. Reduce Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. Enlarge Pressing FN + 2 enlarg[...]

  • Page 72

    Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control. Arrow Mode To turn on Arrow Mode, press FN + F10 - the Arrow Mode indicator lights and you are able to access cursor and page control functions by using the keys. You are able to press FN + F10 again to turn off this overlay function. N[...]

  • Page 73

    2. Using the overlay keys, type the ASCII code of the character you require. 3. Release ALT or ALT + FN - the ASCII character will appear on the display screen. Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints. By enrolling the ID and password onto the fingerprin[...]

  • Page 74

    Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail. Check the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of[...]

  • Page 75

    Enroll two or more fingers. Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers. Check the condition of your finger - any conditions which have changed since enrollment, such as injury, rough skin, and extremely dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the recognition succes[...]

  • Page 76

    In use, the fingerprint authentication system will use the same username and password as defined within the Windows operating system. If no Windows password has been configured, you must do this before starting the fingerprint registration process. This sensor has the memory space for at least twenty fingerprint patterns. You might be able to regis[...]

  • Page 77

    3. The TOSHIBA Fingerprint Utility main menu is displayed. Select Enroll in the main menu. 4. In the Enroll window, it enables you to delete the fingerprint data for the currently logged in user. Click an enrolled finger you want to delete. "Are you sure you want to delete this fingerprint template?" message box will appear on the screen [...]

  • Page 78

    Fingerprint Pre-Boot Authentication and Single Sign- on feature Overview about Fingerprint Pre-Boot Authentication The fingerprint authentication system can be used to replace the keyboard based User Password authentication system when booting up. If you do not want to use the fingerprint authentication system for password authentication when booti[...]

  • Page 79

    Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings. 1. Logon as Administrator (means a user has administrator privileges). 2. Click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Fingerprint Utility . 3. Swipe your finger across the fingerprint sensor. 4. The TOSHIBA [...]

  • Page 80

    Using optical disc drives The full-size drive provides high-performance execution of disc based programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without an adaptor. Use the DVD playback application to view DVD-Video discs. If you have an Optical disc drive, refer also to the Writing discs section for precautions on writing[...]

  • Page 81

    3. Lay the disc, label side up, in the disc tray. Figure 3-6 Inserting a disc (R940) 1 1. Laser lens When the disc tray is fully opened, the edge of the computer will slightly cover the disc tray. Therefore, you will need to turn the disc at an angle when you place it in the disc tray. After seating the disc, however, make sure it lies flat. Do not[...]

  • Page 82

    When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. 2. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc. 3. Push the center of the disc tray to close it. Press gently until it locks into place. How to remove di[...]

  • Page 83

    Blu-ray™ discs BD-R, BD-R DL discs can be written only once. The recorded data cannot be erased or changed. BD-RE, BD-RE DL discs can be recorded more than once. Writing discs The TOSHIBA Disc Creator is provided as writing software with this computer. TOSHIBA Disc Creator can be used to write data. You can use the DVD Super Multi drive to write [...]

  • Page 84

    two or more copies of important data, in case of any undesired change or loss of the recorded contents. Before writing or rewriting Based on TOSHIBA's limited compatibility testing, we suggest the following manufacturers of disc media, however, it must be noted that disc quality can affect writing or rewriting success rates. Please also be awa[...]

  • Page 85

    DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Panasonic Corporation (for 3x and 5x speed media) Hitachi Maxell, Ltd. (for 3x and 5x speed media) BD-R: Panasonic Corporation BD-R DL: Panasonic Corporation BD-RE: Panasonic Corporation BD-RE DL: Panasonic Corporation Some types an[...]

  • Page 86

    Make sure that the writing/rewriting operation is completed before going into either Sleep Mode or Hibernation Mode (You can remove an optical media on the optical disc drive after writing is completed). If the media is of poor quality, or is dirty or damaged, writing or rewriting errors may occur. Set the computer on a level surface and avoid plac[...]

  • Page 87

    TOSHIBA Disc Creator does not support recording to DVD-RAM discs - to achieve this you should use Windows Explorer or another similar utility. When you back up a DVD disc, be sure that the source drive supports recording to DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or DVD+RW media - if this is not the case then the source disc might not be backed up[...]

  • Page 88

    Unfinalized DVDs created on home DVD recorders may not be playable on the computer. Use DVD-Video discs with a region code which is either "the same as the factory default setting" (if applicable) or "ALL". Do not playback video while watching or recording television programs using other applications. Doing so may cause DVD-Vide[...]

  • Page 89

    Display Devices & Audio TOSHIBA VIDEO PLAYER will only run when "Colors" is set to "True Color (32 bit)". Click Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution , click "Advanced settings", select "Monitor" tab, set "colors" to "True color[...]

  • Page 90

    Wireless communications The computer’s wireless communication function supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Inte[...]

  • Page 91

    electromagnetic environment, obstacles, access point design and configuration, client design and software/hardware configurations. The transmission rate described is the theoretical maximum speed as specified under the appropriate standard - the actual transmission speed will be lower than the theoretical maximum speed. Setting 1. Please make sure [...]

  • Page 92

    for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wir[...]

  • Page 93

    Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems: Windows 7 Information regarding the use of this software with these operating systems is listed below, with further details being contained with the electronic help files supplied with the software. This Bluetooth Stac[...]

  • Page 94

    The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on). LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check wit[...]

  • Page 95

    2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 3-8 Connecting the LAN cable (R940) 1 2 1. LAN jack 2. LAN cable 3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network[...]

  • Page 96

    connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps. Inserting an ExpressCard The Windows hot-install feature allows you to insert ExpressCards while the computer is turned on. Do not insert an ExpressCard while the computer is in Sleep Mode or Hibernation Mode as [...]

  • Page 97

    Smart Card A Smart Card is a credit card sized plastic card. An extremely thin integrated circuit (IC chip) is embedded into the card on which information can be recorded. These cards can be used for a wide variety of applications including telephone related and electronic monetary payments. This section contains information on the proper use of th[...]

  • Page 98

    Before removing the Smart Card, confirm that the Smart Card is not working with any program or system. Be careful not to bend the Smart Card while removing it from the computer. 2. Point to Smart Card and click the left Touch Pad control button. 3. Grasp the Smart Card and remove it. Memory media The computer is equipped with a memory media slot th[...]

  • Page 99

    Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or playback protected material on another computer or other device, and you may not reproduce any copyrighted m[...]

  • Page 100

    Do not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. Do not touch the metal part of a card or expose it to liquids or let it get dirty. After using card, return it to its case. The card is designed so that it can be inserted only one way. Do not try to force the card into the[...]

  • Page 101

    Figure 3-11 Inserting a memory media (R940) 2 1 1. Memory media slot 2. Memory media Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it. When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, wh[...]

  • Page 102

    Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is available. This section describes how to install and remove optional memory modules. You should place a mat beneath the computer in order to prevent the computer's lid from becoming scratched or damaged when you[...]

  • Page 103

    2. Remove the AC adaptor and all cables and peripherals connected to the computer. 3. Close the display panel. 4. Turn the computer upside down and remove the battery pack (refer to Replacing the battery pack section in Chapter 5, Power and Power-Up Modes, if required). 5. Loosen the screw(s) securing the memory module cover in place - please note [...]

  • Page 104

    7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 3-13 Seating the memory module (R940) 3 2 1 1. Notch 3. Slot A 2. Slot B Never allow metal objects, such as screws, staples and pap[...]

  • Page 105

    8. Seat the memory module cover in place and secure it with the screw(s). Take care to ensure that the memory module cover is firmly closed. Figure 3-14 Seating the memory module cover (R940) 2 1 1. Memory module cover 2. Screw 9. Install the battery pack - refer to Replacing the battery pack section in Chapter 5, Power and Power-Up Modes, if requi[...]

  • Page 106

    8. Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them. Do not touch the connectors on t[...]

  • Page 107

    Figure 3-16 Connecting the monitor cable to the External RGB monitor port (R940) 1 2 1. External RGB monitor port 2. Monitor cable There are no fastening screws for an external monitor cable on this computer's External RGB monitor port. However, external monitor cables which have connectors with fastening screws can still be used. 2. Turn the [...]

  • Page 108

    Connecting the HDMI out port 1. Plug one end of the HDMI cable into the HDMI in port of the HDMI device. 2. Plug the other end of the HDMI cable into the HDMI out port on your computer. Figure 3-17 Connecting the HDMI out port (R940) 1 2 1. HDMI out port 2. HDMI cable Please do not plug/unplug an HDMI device under the following conditions: The syst[...]

  • Page 109

    Be sure to use the FN + F5 HotKey to select the display device before starting to play video. Do not change the display device while playing video. Do not change the display device under the following conditions. While data is being read or written. While communication is being carried out. Select HD Format To select the display mode, follow the st[...]

  • Page 110

    When you change the display output device by hot key like FN + F5 , the playback device may not switch automatically. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> [...]

  • Page 111

    If you connect an eSATA device after the computer has already been turned on, it will take about ten seconds for it to be recognized by the computer. Do not attempt to disconnect and reconnect the drive before this period has elapsed. Disconnecting an eSATA device When you have finished using an eSATA device, you can follow the procedures below in [...]

  • Page 112

    TOSHIBA Docking Station Utility Models with a docking port support system sleep undocking operation. You can enable/disable the system sleep undocking operation. If enabled, the computer goes into Sleep Mode when you undock the computer. You can undock the computer in one of the following ways: Press the Eject button on the port replicator. Click S[...]

  • Page 113

    Figure 3-19 Security lock (R940) 1 2 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer:[...]

  • Page 114

    To adjust the volume level of speakers or headphones, move the Speakers slider. To adjust the volume level of an application that you are using, move the slider for the corresponding application. Microphone Level Follow the steps below to change the microphone recording level. 1. Right click on the speaker icon on the Taskbar, and select Recording [...]

  • Page 115

    Information Click the Information button to view hardware information, software information, and language setting. Power Management The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button . When audio power management is ena[...]

  • Page 116

    Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry completely - in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. Clean the plastics of the computer using a slightly water damp[...]

  • Page 117

    Heat dispersal To protect against overheating, the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You are able to select whether to control this temperature by either turning on the fan first, then if necessa[...]

  • Page 118

    Chapter 4 Utilities & Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may re[...]

  • Page 119

    TOSHIBA Button Support This utility controls the following computer button functions. Eco button TOSHIBA Presentation button The starting application from the button can be changed. TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer's[...]

  • Page 120

    Fingerprint Utility This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints which can then be linked to a username and password in order to remove the need to input these details from the keyboard. Just by swiping an enrolled finger against the fingerprint sensor, the following functions will be en[...]

  • Page 121

    TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps you monitor your power savings by showing approximate real time power consumption. Furthermo[...]

  • Page 122

    TOSHIBA Sleep Utility This utility is able to either enable or disable the Sleep and Charge function. Sleep and Charge: By connecting to the USB port, devices such as digital audio players are able to charge, even when the computer is in Sleep Mode, Hibernation Mode or shutdown state. To access this utility, click Start -> All Programs -> TOS[...]

  • Page 123

    4. Press the Y key to accept the changes. The computer will restart. In order to change the TPM setting when the Hide TPM setting is currently set to Yes, switch the Hide TPM setting from Yes to No . Open Toshiba Security Assist ( Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Security Assist ) and select TPM Settings. By [...]

  • Page 124

    System automatic Sleep/Hibernation Mode *1 This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time. This can be specified in the Power Options. Keypad overlay A ten-key numeric keypad is integrated into the keyboard. Please refer to the Keypad overlay[...]

  • Page 125

    TOSHIBA HDD Protection This feature uses the acceleration sensor built in the computer to detect vibration and shocks, and automatically moves the hard disk drive's read/ write head to a safe position in order to reduce the risk of damage that could be caused by head- to-disk contact. Refer to the Using the Hard Disk Drive (HDD) Protection sec[...]

  • Page 126

    Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the Sleep and Charge function (hereinafter called "compatible ports"). Compatible [...]

  • Page 127

    Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities ->[...]

  • Page 128

    remaining battery life falls below the setting, the Sleep and Charge function will be stopped. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, point [...]

  • Page 129

    To end the BIOS Setup, Press F10 , and then press Y to accept the changes. The computer will restart. Change (button) Click this button to change a registered password. Before you can change a password, you must first enter the current password correctly. Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password.[...]

  • Page 130

    Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint System Pre-Boot Authentication. If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons, push the BACK SPACE key to skip the fingerprint authentication screen. You can tr[...]

  • Page 131

    HW Setup window The HW Setup window contains a number of tabs (General, Display, CPU, Boot Setting, Keyboard, LAN, SATA, USB and Advanced) to allow specific functions of the computer to be configured. In addition there are also three buttons : OK, Cancel and Apply. OK Accepts your changes and closes the HW Setup window. Cancel Closes the window wit[...]

  • Page 132

    Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor - the following settings are available: Dynamically Switchable The processor's automatic clock speed switching function is enabled - in use the processor's operation is automatically switched when necessary (default). Always[...]

  • Page 133

    If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup. In addition, if you press a key other than one of those listed, or if the selected device is not installed, the system wi[...]

  • Page 134

    Disabled Disables the Wake-up on Keyboard function. (Default) LAN Wake-up on LAN This feature lets the computer's power be turned on from shutdown when it receives a wake-up packet (Magic packet) from the LAN. Do not install or remove a memory module while Wake-up on LAN is enabled. The Wake-up on LAN function consumes power even when the syst[...]

  • Page 135

    Disabled Disables the USB Legacy Emulation. Internal USB 3.0 controller Use this option to enable or disable the internal USB 3.0 controller. If Disabled is selected, the internal USB 3.0 port(s) on the computer will work as USB 2.0 port(s), which will save power. Enabled Enables the internal USB 3.0 controller. (Default) Disabled Disables the inte[...]

  • Page 136

    Disabled Disables the eSATA port in order to save power. SATA Interface setting This feature allows you to set SATA interface setting. Performance Let HDD work with maximum performance. (Default) Battery life Let HDD work with battery life mode. If this setting is selected, this caused performance down. Advanced This tab allows you to set the condi[...]

  • Page 137

    data protection laws or data protection levels as required by your home country or region. Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel . Doing so will automatically delete all collected information from the HDD. The TOSHIBA PC Health Monitor softwa[...]

  • Page 138

    The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. During audio/video playback, when the computer detects a shock or vibration and the hard disk drive's head is parked, the playback might be temporarily interrupted. TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. Whe[...]

  • Page 139

    environment such as on a table in the workplace or at home. By setting different detection levels for the computer depending on whether it runs with the AC power (desktop) or with batteries (handheld or mobile usage), the detection level automatically switches according to the power connection mode. 3D Viewer This feature displays a 3D object on th[...]

  • Page 140

    System Recovery There is a hidden partition allocated on the hard disk drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The following items will be described in this section: System Recovery Options Creating Recovery Media Restoring the pre-installed software from your creat[...]

  • Page 141

    Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. Do not use utilities, including those intended to enhance hard disk drive access speed. They may cause unstable operation and damage data. Do not s[...]

  • Page 142

    the restore process. Please refer to The Keyboard in Chapter 3, Operating Basics, for further details. You can not use System Recovery Options if restoring the pre-installed software without System Recovery Options. When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. 1. Load the Recovery Med[...]

  • Page 143

    otherwise you may find that space for the required software is not available. In addition, if you use a third-party partitioning program to reconfigure the partitions on your hard disk drive, you may find that it becomes impossible to setup your computer. When the sound mute feature has been activated by pressing the FN + ESC key, be sure to disabl[...]

  • Page 144

    Computer LCD Yes RGB Yes DisplayPort Yes DisplayPort Model With TOSHIBA Hi-Speed Port Replicator II: Computer LCD Yes Yes Yes - - RGB - - - - - DisplayPort Yes Yes Yes Yes Yes Replicator RGB Yes - - Yes Yes HDMI - Yes - Yes - DisplayPort - - Yes - Yes HDMI Model With TOSHIBA Hi-Speed Port Replicator II: Computer LCD Yes Yes - RGB - - - HDMI Yes - Y[...]

  • Page 145

    Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-[...]

  • Page 146

    Power on Power off (no operation) AC adaptor not connected Remaining battery capacity is above low battery trigger point • Operates • LED: Battery off DC IN off Remaining battery capacity is below low battery trigger point • Operates • LED: Battery flashes orange DC IN off Remaining battery capacity is exhausted Computer shuts down No batte[...]

  • Page 147

    If the battery pack becomes too hot while it is being charged, the charge will stop and the Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. DC IN indicator Check the DC IN indicator to determi[...]

  • Page 148

    use of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected. Before you remove the battery pack, save your data and shut down the computer, or place the computer into Hibernation Mode. Please be aware that, when placing the computer into Hibernation Mode, the contents of memory [...]

  • Page 149

    The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations. Charge the battery pack only in an ambient temperature between 5 and[...]

  • Page 150

    The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, you should charge it at room temperature of between 5°C to 35°C (41°F to 95°F). The battery is nearly completely discharged. In this instance you should leave the AC adaptor connected for a few [...]

  • Page 151

    Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard disk drive power off period How often and for how long you use the hard disk drive and external disk(c) drives, for example, optical disc and floppy diskette drive. How much charge the battery contained to begin with. How you use optional devices, such as a US[...]

  • Page 152

    If you have extra battery packs, rotate their use. If you will not be using the system for an extended period, for example for more than one month, remove the battery pack from the computer. Store spare battery packs in a cool dry place out of direct sunlight. Replacing the battery pack Please be aware that the battery pack is classified as a consu[...]

  • Page 153

    Figure 5-1 Releasing the battery pack (R940) 3 3 1 2 1 2 1. Battery lock 3. Battery pack 2. Battery release latch Installing the battery pack To install a battery pack, follow the steps as detailed below: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the batt[...]

  • Page 154

    Hot keys You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter Hibernation Mode. Panel power on/off You can set up your computer so that power is turned off automatically when you close the display panel, and turned on again when you open it. Please note that this function is only available for Sleep Mode or Hibernation Mode, not [...]

  • Page 155

    Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem s[...]

  • Page 156

    Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded. Always try to make detailed notes of your observations and keep them in a permanent error log - thi[...]

  • Page 157

    Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripheral[...]

  • Page 158

    indicator is glowing, the computer is connected to a live external power source. Hardware and system checklist This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas: Power Keyboard Internal display panel Hard disk drive Optical Disc Drive ExpressCard Smart Card [...]

  • Page 159

    AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 5, Power and Power-Up Modes for further information. Problem Procedure AC adaptor doesn’t power the computer ( DC IN indicator does not glow green) Check the connections to make sure that t[...]

  • Page 160

    Problem Procedure Battery doesn’t charge when the AC adaptor is attached ( Battery indicator does not glow orange). If the battery is completely discharged, it will not begin charging immediately, in these instances you should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the [...]

  • Page 161

    Real Time Clock Problem Procedure The following message is displayed on the screen: RTC battery is low. Check system. Then press [F2] key. Your computer will automatically power off after 1 minute and the same message will appear again the next time when it is turned on. The charge in the Real Time Clock (RTC) battery has run out - you will need to[...]

  • Page 162

    Problem Procedure No display Press the FN + F5 hot keys to adjust the display priority, and to make sure it is not set for output to an external monitor. Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the m[...]

  • Page 163

    Problem Procedure You cannot access a disc in the drive. Make sure the drive’s disc tray is securely closed. Press gently until it clicks into place. Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the disc. Make sure [...]

  • Page 164

    Problem Procedure Smart Card error occurs Remove the Smart Card from the computer, make sure to confirm that the card oriented correctly and reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your Smart Card for further information. Dual Pointing device If you are[...]

  • Page 165

    Problem Procedure The reaction of Touch pad is either too sensitive or not sensitive enough. Adjust the touch Sensitivity. To access it, click Start -> Control Panel -> Hardware and Sound -> Mouse . If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure On-screen pointer does not respond to mou[...]

  • Page 166

    Fingerprint Sensor Problem Procedure Reading of the fingerprint was not successful. In this instance you should try the fingerprint reading operation again using the correct finger position - please refer to Using the Fingerprint Sensor in Chapter 3, Operating Basics for further information. Alternatively, you should try the recognition process aga[...]

  • Page 167

    Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Select the "Enable Sleep and Charge" check box in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped f[...]

  • Page 168

    Problem Procedure The "USB Wakeup function" does not work. When "System ON CDP Charge Mode" or "USB Sleep and Charge function" is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that does not have the USB Sleep and Charge fun[...]

  • Page 169

    Problem Procedure If there is a memory malfunction, the Power indicator will repeatedly flash (on for 0.5 seconds, off for 0.5 seconds) in the following patterns; If there is an error in only Slot A: orange twice, then green once. If there is an error in only Slot B: orange once, then green twice. If there are errors in both Slot A and Slot B: oran[...]

  • Page 170

    Problem Procedure Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer - please refer to Sound System in Chapter 3, Operating Basics for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still un[...]

  • Page 171

    Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the FN + F5 hot key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected. When the external monitor is set as the primary display device in e[...]

  • Page 172

    Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 3, Operating Basics . Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems persist, contact your LAN administrat[...]

  • Page 173

    If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for curre[...]

  • Page 174

    Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. R950 379(w) x 252 (d) x 20.8~25.4 (h) millimeters (with 6 cell battery) R940 341(w) x 239 (d) x 19.9~27.6 (h) millimeters (with 6 cell battery) R930 [...]

  • Page 175

    External RGB monitor port pin assignment 6 10 1 5 15 11 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 +5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 1[...]

  • Page 176

    Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm 2 Current rating: Minimum 2.5 amperes Certification [...]

  • Page 177

    6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the approp[...]

  • Page 178

    Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corre[...]

  • Page 179

    conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to Chapter 6 Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing. 64-bit computing requires that the following hardware and software requirements [...]

  • Page 180

    achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This i[...]

  • Page 181

    Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual C-4[...]

  • Page 182

    Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approv[...]

  • Page 183

    Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless dev[...]

  • Page 184

    Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 k[...]

  • Page 185

    Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, close[...]

  • Page 186

    designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless devi[...]

  • Page 187

    Using this equipment in Japan In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1. Important notice The frequency bandwidth of this equipmen[...]

  • Page 188

    4. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of [...]

  • Page 189

    Atheros AR9485WB-EG Wireless Network Adapter Wireless LAN and Bluetooth The Name of the radio equipment: AR5B225 DSP Research, Inc. Approval Number: D110317003 Intel ® Centrino ® Wireless-N + WiMAX 6250 Wireless LAN and WiMAX The Name of the radio equipment: 622ANXHMW DSP Research, Inc. Approval Number: D090856003 Intel ® Centrino ® Wireless-N [...]

  • Page 190

    Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Approved Countries/Regions for Intel ® Centrino ® Wireless-N + WiMAX 6250, Intel ® Centrino ® Wireless-N + WiMAX 6150 This equipment is approved to the radio standard by the countries/regions in the following ta[...]

  • Page 191

    Index A AC adaptor additional 3-48 connecting 1-3 DC IN 19V jack 2-3, 2-14, 2-25 ASCII characters 3-7 B Battery extending life 5-7 monitoring capacity 5-6 real time clock 2-35, 5-4 save mode 4-7 types 5-3 Battery indicator Battery pack additional 5-1 replacing 5-8 Bluetooth Bluetooth Stack for Windows by Toshiba 4-3 problems 6-18 Boot Priority 4-15[...]

  • Page 192

    F Fingerprint Sensor problems 6-12 using 3-8 FN + 1 ( reduce) 3-6 FN + 2 (enlarge) 3-6 FN + 3 (Volume down) 3-6 FN + 4 (Volume up) 3-6 FN + ENTER 3-4 FN + ESC (Mute) 3-5 FN + F1 (Lock) 3-5 FN + F10 (Arrow mode) 3-4 FN + F11 (Numeric mode) 3-4 FN + F12 (ScrLock) 3-4 FN + F2 (Power Plan) 3-5 FN + F3 (Sleep) 3-5 FN + F4 (Hibernate) 3-5 FN + F5 (Output[...]

  • Page 193

    temporarily using overlay (overlay off) 3-7 turning on the overlays 3-7 L LAN cable types 3-29 connecting 3-29 problems 6-17 M Media care Card care 3-35 Memory card care 3-35 Memory additional 3-48 installing 3-37 problems 6-14 removing 3-40 memory media card inserting 3-35 removing 3-36 Memory media slot 3-33 Moving the computer 3-51 MultiMediaCar[...]

  • Page 194

    Real Time Clock 6-7 Smart Card 6-9 Sound system 6-15 TOSHIBA support 6-18 Touch Pad 6-10 USB device 6-12 USB mouse 6-11 Wireless LAN 6-18 R Recovery hard disk drive 4-25 Recovery Media 4-24, 4-26 Restarting the computer 1-10 S SD/SDHC/SDXC Card formatting 3-34 note 3-34 Security lock 3-47 Sleep Mode setting 1-7 System automatic 4-7 Smart Card inser[...]

  • Page 195

    User's Manual Glossary-1[...]