Toshiba P70 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba P70, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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What should a perfect user manual contain?

First and foremost, an user manual of Toshiba P70 should contain:
- informations concerning technical data of Toshiba P70
- name of the manufacturer and a year of construction of the Toshiba P70 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Toshiba P70 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Toshiba P70, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Toshiba service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Toshiba P70.

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Table of contents for the manual

  • Page 1

    GMAD00351010 05/13 If you need assistance: T echnical support is available online at T oshiba’ s W eb site at support.tosh iba.com . At this W eb site, you will find answers for many commonly asked tec hnical questions plus many downloadable software drivers, BIOS upda tes, and othe r downloads. For mor e informatio n, see “If Something Goes Wr[...]

  • Page 2

    2 5.375 x 8.375 ver 2.3 Handling the cord on this prod uct will expose you to lead, a chemical known to the State of Ca lifornia to cause birth defects or other reproductive harm. Wash hands aft er handling . For the state of Ca lifornia only . Model: Satellite ® /Satellite Pro ® P70/P50/P40-A Series Recordable and/or ReWritable Drive(s) and Asso[...]

  • Page 3

    3 5.375 x 8.375 ver 2.3 Protection of Stored Data For your important data, please make periodic back-up cop ies of all the data stored on th e hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DA T A IS AL T ERED OR LOST DUE TO ANY TRO UBLE, F AILURE OR MALFUNCTION OF THE HARD DIS[...]

  • Page 4

    4 5.375 x 8.375 ver 2.3 FCC Notice “Declarati on of Conformity Information” This equipment has be en tested an d found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits ar e designed to pr ovide reasonable pr otection against harmful interference in a residential installation. This equipm[...]

  • Page 5

    5 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology Interoperability Bluetooth ® Cards from TOSHIBA ar e designed to be interoperable with any product with Bluetooth wireless technology that is base d on Frequency Hopping Spr ead Spectru m (FHSS) radio techno logy , and is compliant to: ❖ Bluetooth Specification as defined and approved by [...]

  • Page 6

    6 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio devices, emit radio frequency electr omagnetic ener gy . The level of ener gy emitted by devices with Bluetooth wireless technolo gy however is much less than the el ectr omagnetic ener gy emitted by wirel[...]

  • Page 7

    7 5.375 x 8.375 ver 2.3 Wireless Interoperability The TOSHIBA Wir eless LAN Mini PCI Card products ar e designed to be interoperable with any wire less LAN product that is based on Direct Seque nce Spread Spectrum (D SSS) radio technology , and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved [...]

  • Page 8

    8 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health Wireless LAN products, like other ra dio devices, emit radio frequency electromagnetic ener gy . The level of ener gy emitted by Wirele ss LAN devices however is far much less than the electr omagnetic ener gy emitted by wireless devices lik e for example mobile phones. Because Wireless LAN pr o[...]

  • Page 9

    9 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This section is only applicabl e if your sys tem has an Optical Disc Drive. This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT . T o use this model pr operly , read th e User’ s Guide carefully an d keep it for your future refe ren ce . Never attempt t[...]

  • Page 10

    10 5.375 x 8.375 ver 2.3 Operation is subject to the followi ng two conditions: (1) this device may not cause interference , and (2) this device must accept any interferenc e, including interference that may cause undesir ed operation of this device. L ’ utilisation de ce dispositif es t soumis aux deu x conditions suivantes: (1) il ne doit pas p[...]

  • Page 11

    11 5.375 x 8.375 ver 2.3 Regulatory statements This product complies with any man datory product specification in any country/region whe re the pr oduct is so ld. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this pr oduct conforms to the following Standards: This product is carrying the CE[...]

  • Page 12

    12 5.375 x 8.375 ver 2.3 In the European Union, these symbols indicate that when the last end user wishes to discar d this product, it must be sent to appropr iate facilities for recovery and r ecyclin g. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the ini[...]

  • Page 13

    13 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance w ith European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current c h[...]

  • Page 14

    14 5.375 x 8.375 ver 2.3 listed above, the user must cease operating the Wireless LAN at that location and consult the local te chnical support staff responsib le for the wireless network. ❖ The 5 GHz T urbo mode feature is not allowed for operation in any European Comm unity country . ❖ This device must not be oper ated in ad- hoc mode using c[...]

  • Page 15

    15 5.375 x 8.375 ver 2.3 Using this Equi pment in Japan In Japan, the frequency bandwidt h of 2,400 MHz to 2,483.5 MHz for second g eneratio n low-power d ata communication sy stems such as this equipment overlaps that of mo bile object iden tification systems (premises radio station and speci fied low-power radio station). 1. Sticker Please put th[...]

  • Page 16

    16 5.375 x 8.375 ver 2.3 3 The interference range of this equipment is less than 10m. 4 This equipment uses a fr equency bandwi dth from 2 ,400 MHz to 2,483.5 MHz. 3. TOSHIBA Dir ect PC Monday – Friday: 10:00 – 17:00 T oll Free T el: 0120-15-1048 Direct Dial : 03-3457-4850 Fax: 03-3457-4868 VCCI Class B Information Device Authorization This dev[...]

  • Page 17

    17 5.375 x 8.375 ver 2.3 Export Administration Regulation This document contains technical da ta that may be contr olled under the U.S. Export Administration Re gulations, and may b e subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly , in contravention of the U.S. Export Administration Re[...]

  • Page 18

    18 5.375 x 8.375 ver 2.3 T rademarks Satellite, Satellite Pro, and ec o Util ity are either register ed trademarks or trademarks of T oshiba America Information System s, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either register ed trademarks or trademarks of Adobe Sy stems Incorporat ed in the United States and/or other countries. [...]

  • Page 19

    19 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promotes the efficient use of r esources by working to achieve our zer o-waste- to-landfill goal at all o ur production si tes. In addition to our existing waste reduction and r ecycling po licies, T oshiba is strongly committed to red[...]

  • Page 20

    20 5.375 x 8.375 v er 2.3 Contents Chapter 1: Introducti on ..................... ...................... 26 This guide ...................................... ...................... 28 Safety icons ................................... ...................... 2 9 Other icons used ...................... ...................... 2 9 Your computer’s featu[...]

  • Page 21

    21 Contents 5.375 x 8.375 v er 2.3 Seeking additional help .................................. 36 Check list ...................................................... . 36 Precautions ................................................... . 37 Important information on your computer’s cooling fan................................................ 39 Setting[...]

  • Page 22

    22 Contents 5.375 x 8.375 v er 2.3 Adjusting the quality of the external display ................................... ................... 73 Customizing your computer’s settings ................ 74 Caring for your computer ..................................... 74 Cleaning the computer .................................. 74 Moving the computer .....[...]

  • Page 23

    23 Contents 5.375 x 8.375 v er 2.3 Monitoring battery power..................................... 94 Determining remaining battery power ............ 95 What to do when the main battery runs low ................................................... . 96 Setting battery notifications ........................... 96 Conserving battery power .............[...]

  • Page 24

    24 Contents 5.375 x 8.375 v er 2.3 Chapter 6: Utilities . .............................. ................. 118 Desktop Assist ................................................... 119 Media & Entertainment ................................ 120 Tools & Utilities ..................................... ....... 121 Support & Recovery ..........[...]

  • Page 25

    25 Contents 5.375 x 8.375 v er 2.3 Disk or storage drive problems .......................... 153 Error-checking ............................................. 153 Optical disc drive problems ............................... 155 Sound system problems .................................... 156 Printer problems ............................................[...]

  • Page 26

    26 Introduction W elcome to the world of powerfu l, portable, multimedia computing. With y our T oshiba comput er , yo ur work and entertainmen t can accompan y you wherever you go. Y our computer is ENERGY ST AR ® qualified. T oshiba is a partner in th e Envir onmental Pr otection Agency’ s (EP A) ENERGY ST AR ® Program and has designed this c[...]

  • Page 27

    27 Introduction 5.375 x 8.375 ver 2.3 When considering addition s to your ho me office, purchase products that have ear ned the ENERG Y ST AR ® for all your equipment nee ds, which ca n save you mon ey , save energy , and help pr otect the c limate. Visit http://www .energystar .gov or http://www .energystar .g ov/powerman agement for more informa[...]

  • Page 28

    28 Introduction This guide 5.375 x 8.375 ver 2.3 The pr oduct specifications an d configuration information are designed for a product Ser ies. Y our particular model may not have all the feat ures and specifications listed or illustrated. For more detail ed information about the features and specifications o n your particular model, please visit T[...]

  • Page 29

    29 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual c ontains safety instructions th at must be observed to avoid po tential hazards that could result in personal injuries, damag e to your equipm ent, or loss of da ta. These safet y cautions have been classified ac cording to the seriousness of the r isk, and icon s highligh[...]

  • Page 30

    30 Introduction Documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are designed to accommo date all possible configuratio ns for an entire product Series. Y our select model may not have all th e featur es and specificat ions corresponding to a ll of the icons o r switches show n on the comp[...]

  • Page 31

    31 Chapter 1 Getting Started This chapter provides tips for using your comput er effectively , summarizes how to connect componen ts, and explains what to do the first time you use your co mputer . Please read the safety ins tru ction information on the Quick Start docume nt (that shipped with yo ur computer) car efully and make sure you fully unde[...]

  • Page 32

    32 Getting Started Selecting a place to work ❖ Equipment t hat generate s a strong electromagnetic field, such as stereo speak ers (other tha n speakers th at are connected to the computer) or speakerphon es. ❖ Rapid changes in temper ature or humidity and sources of temperature change such as air conditioner vent s or heaters. ❖ Extreme heat[...]

  • Page 33

    33 Getting Started Selecting a place to work ❖ When typing, k eep your wrists straigh t and try not to rest your wr ists on the not ebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports o r the desk surface . ❖ The notebook display should be tilt ed so that the image on the screen is clear . ❖ [...]

  • Page 34

    34 Getting Started Selecting a place to work ❖ When using a n otebook for long hours, it may be more comfortable to do ck the noteboo k and use an ex tern al keyboard, mouse and monitor . ❖ The keyboa rd and mouse (or tra ckball) shou ld be close to your el bow level. ❖ The mouse sho uld be next to the key board to avoid a reach. If you have [...]

  • Page 35

    35 Getting Started Selecting a place to work T aking breaks and varying tasks ❖ Change the wa y you work s o that you are not stu ck in the same postu re for long periods of time. Some people find it comfortable to occasi onally stand while using the notebook. T o do this prop erly , the no tebook needs to be on an elevated s urface. Make sure yo[...]

  • Page 36

    36 Getting Started Selecting a place to work Seeking additional help Follow the advice fr om your employ er’ s company heal th and safety staff. Contact them if you need assistance mak ing adjustment to your workstat ion or adjus ting the lighting. Again, if you expe rienc e persistent or r ecurr ent pain, ac he, numbness, bur ning, or stiffness [...]

  • Page 37

    37 Getting Started Selecting a place to work Precautions Y our compute r is designed to provide optimum safety a nd ease of use, and to withstand th e rigors of travel. Y o u should observe cer tain precautions t o further reduce the risk of personal injury or damage to the co mputer . ❖ Avoid prolonged ph ysical contact with the underside or sur[...]

  • Page 38

    38 Getting Started Selecting a place to work Consider us ing a hard computer insulating pad or similarly suitable hard insula ting material when using a computer on your lap. Never place a h eavy object on t he computer and be careful not to drop a heavy object onto the compute r . It could damage th e computer or c ause system failure. ❖ Never t[...]

  • Page 39

    39 Getting Started Setting up your computer Important information on your computer’ s cooling fan Y our computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer . Always make sure your computer and AC adaptor have adequate ventilatio n and are protected from overheating when the power is turn ed on or when a[...]

  • Page 40

    40 Getting Started Connecting to a power source Please handle yo ur computer carefully to a void scratching or damaging the surface. Connecting to a power source Y our computer r equir es power to operate. Use the powe r cord/cable and AC adaptor t o connect the c omputer to a live electrical outlet, or to charge the computer’ s battery . Never p[...]

  • Page 41

    41 Getting Started Connecting to a power source (Sample Illustration) Power cord/cable and AC adapto r T o connect AC po wer to the co mputer: 1 Connect th e power cord/cable to the AC adapto r . (Sample Illust ration) Connectin g the power cor d/cable to th e AC adaptor Handling the cord on this pr oduct will expose you to lead, a chem ical know n[...]

  • Page 42

    42 Getting Started Charging the main battery 3 Connect the po wer cord/cable to a live electrical outlet. The AC power lig ht on the indicator panel glows white. Never attempt to conn ect or disconnect a powe r plug with wet hands. Failur e to follow this instruction could result in an electric shock, possibly resulting in serious injury . The comp[...]

  • Page 43

    43 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to t urn it o n and begin using it, see “Exploring Y our Computer’ s Featur es” on page 107 . When opening or closing th e display panel, place one hand on the palm r est to hold th e computer in place a nd use the [...]

  • Page 44

    44 Getting Started Registering your computer with T oshiba Setting up your software When you turn on the computer f or the first time, do not turn off the power again unt il the operating syst em has loaded completely . The names of windows displayed, an d the order in which windows appear , may vary accor ding to your software setup choices. The f[...]

  • Page 45

    45 Getting Started T o Shut down your computer T o Shut down your computer 1 From the Start or Deskto p screen, move your pointer t o the upper -ri ght corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear , click or touc h the Settings ( ) charm. Pressing the power bu tton before shutting dow n the Windows ® [...]

  • Page 46

    46 Getting Started T o place you r computer in Sleep mode 3 In the lower r ight of the scr een click or t ouch the Power () i c o n . (Sample Image) Restart 4 Highlight Restart , and then click or tou ch the Restart option. The computer clos es all open applications, and rest arts the operating syst em. T o place your computer in Sleep mode 1 From [...]

  • Page 47

    47 Getting Started Adding optional external devices 4 Highlight Sleep , and then click or touch the Sleep option. Sleep mode saves the current state of the computer to memory so that, wh en you re start the compute r , you can continue work ing from where you left off. Adding optional external devices Before adding external devices, T oshiba recomm[...]

  • Page 48

    48 Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the underside of the computer . Y ou will need a small Phillips screwdr iver fo r this procedur e. If the compute r has been run ning recently , the memory module(s) may be hot. The su rrounding area may also be hot. [...]

  • Page 49

    49 Getting Started Adding memory (optional) Pressing the power bu tton before shutting dow n the Windows ® oper ating system c ould cause you to lose your work. Make sure the system indicato r panel’ s storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is being ac cessed, you may lose dat a or dam[...]

  • Page 50

    50 Getting Started Adding memory (optional) T o locate yo ur memory module slot cover , please refer to your Quick Star t document. 8 Using a small Phillips screwdriver , loosen the captive screw(s) that secure the memory module slot cover . 9 Remove the memory module slot cover . 10 Place the screw(s) and the c over in a safe place so that you can[...]

  • Page 51

    51 Getting Started Adding memory (optional) 13 Pick up the memo ry module by its sides, avoiding any contact with it s connector . Position the module to ward the socket, aligning the c onnector’ s notc h with the matching key in the socket. (Sample Illustration) Aligning the me mory module w ith the socket 14 Firmly press the memory modu le into[...]

  • Page 52

    52 Getting Started Adding memory (optional) (Sample Illustration) Pressing down on the memory module Do not force the memory module into posit ion. The memory module should be co mpletely inserted into the socket and level when secu red in place. (Sample Illustration) Inserting th e memory module into the slot For this model, Slo t A is the bottom [...]

  • Page 53

    53 Getting Started Adding memory (optional) Always make sur e your computer and AC adaptor have adequate ventilation and ar e pr otected fr om overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: Never cover your computer or A[...]

  • Page 54

    54 Getting Started Removing a memory module Removing a memory module If you need to remove a memory module: 1 Complete steps 1 – 10 in “Installing a memory module” on page 48 to shut down th e computer and ope n the memory module slot cover . Do not try to r emove a memory module with the computer turned on. Y ou can damage the computer and t[...]

  • Page 55

    55 Getting Started Removing a memory module 6 T u rn the co mputer right side up. Make sure to remove the soft clo th fr om the work surf ace befor e r estarting the computer . Always make sure your computer and AC adaptor have adequate ventilatio n and are protected from overheating when the power is turn ed on or when an AC adaptor is connected t[...]

  • Page 56

    56 Getting Started Recovering the Inter nal Storage Drive From time to time, Wind ows ® will display a pop-up that says, “Do you want to allow the following program to make change s to this compu ter?” This is a security featur e to pr event pr ograms or people fr om doing th ings on your comput er without you r permission. If you were trying [...]

  • Page 57

    57 Getting Started Recover ing the Internal Storage Dr ive on page 5 7 and “Restor ing fr om recove ry media” on page 59 . ❖ During the recovery process your computer mus t be connected to an extern al power source via the AC adaptor . ❖ When you restor e your system, only the opera ting system files, applications , and drivers originally s[...]

  • Page 58

    58 Getting Started Recovering the Inter nal Storage Drive When you create r ecovery medi a, the system will prompt you to insert several blank DVDs or connect one or mor e USB flash drives of a certain minimum capacit y to your computer . The amount of sp ace requ ired fo r storin g the reco very files varies by computer model. Fo llow the procedur[...]

  • Page 59

    59 Getting Started Recover ing the Internal Storage Dr ive 4 Do one of the following: ❖ If you ar e copying files to DVD, insert a blank D VD into the optical disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to you[...]

  • Page 60

    60 Getting Started Recovering the Inter nal Storage Drive If you have created recovery media for your system, you can restore your system from such media, if necessary . For example, if your original inte rnal storage dr ive fails, you can restor e your system to a new in ter nal st orage drive from your recovery media. For instructions on creating[...]

  • Page 61

    61 Getting Started Recover ing the Internal Storage Dr ive Refresh your PC (with user’ s data) Using “Refr esh your PC” recovers your inte rnal storage drive to factory defa ult state and attempts to sa ve your data. T oshiba doe s not guarantee successful data back- up. Please make a co mplete back up of your data to exter nal media before e[...]

  • Page 62

    62 Getting Started Recovering the Inter nal Storage Drive 3 Click or touch Change PC Settings . The PC settings window appears. (Sample Imag e) PC settings scr e en 4 Click or touch General . 5 Scroll down to “Refresh your PC without affecting your files,” and click or touch Get Started . The “Refr esh you r PC” scr een appears . (Sample Im[...]

  • Page 63

    63 Getting Started Recover ing the Internal Storage Dr ive 6 Click or touch the Next button to begin. The “Ready to r efr esh your PC” scr een appear s. (Sample Image) Ready to refr esh your PC screen Y ou will be prompted to r efresh your system. 7 Click or touch the Refresh button. 8 Y our system will restart. The “Refr eshing your PC” wi[...]

  • Page 64

    64 Getting Started Recovering the Inter nal Storage Drive 3 Click or touch Change PC Settings . The PC settings window appears. (Sample Imag e) PC settings scr e en 4 Click or touch General . 5 Scroll down to “Remove ever ything and reinstall Windows,” and click or touch Get Star ted . The “Reset your PC” sc reen appe ars. (Sample Image) Re[...]

  • Page 65

    65 Getting Started Recover ing the Internal Storage Dr ive 6 Click or touch the Next button. The “Do you wa nt to fully clean yo ur drive?” screen appears. (Sample Image) Do you want to fully clea n your drive screen 7 Select one of th e following options: ❖ Just remove my files ❖ Fully clean the drive The “Ready to reset your PC” scree[...]

  • Page 66

    66 Getting Started Recovering the Inter nal Storage Drive Selecting the “Fully clean th e driv e” option may take several hours. Installing drivers and applications The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that were or igin ally bundled with your computer . T o reinstall dr ivers and applications:[...]

  • Page 67

    67 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations descr ibed in this section are only suppo rted in certain applic ations, and only on certai n models. Y ou can use the t ouch pad (the small, tou ch-sensitiv e area in front of the keyb oard) and the adjac ent control buttons t o: ❖ Move the pointe r on th[...]

  • Page 68

    68 Getting Started Using the touch pad T o: Do the following: Example: Move the on - screen pointer Slide your finge r across the touch pad in the dir ection you want to move the poin ter . T o move the pointer a longe r distance, slide your finger several times across the touch pad in the prefer red dir ection. (Sample Illustration) Pointer moves [...]

  • Page 69

    69 Getting Started Using the touch pad Adjusting touch pad settings While you ar e typing, th e on-scr een pointer may s eem to move or jump around “by itself” to random lo cations on the scre en. The on-scr een pointer may also seem to automatically s elect text, click buttons, and activa te other user interface elements. Fo r help with these [...]

  • Page 70

    70 Getting Started Using the touch pad ❖ T r y adjusting your typin g technique to av oid accidental contact with the to uch pad. Y ou may be inadvertently brushing the touc h pad with the heel of you r hand as you type. Also, ac cidental light touche s or taps on the touch pad may select an item or text on t he screen, and potentially the item o[...]

  • Page 71

    71 Getting Started Using external display devices 4 T u rn on the exter nal device (if applic able). Y our computer may automat ically detect the exter nal device. Using external display devices Y our computer co mes with a built-in display , but you can also connect the following types of external display devices to the video ports descri bed belo[...]

  • Page 72

    72 Getting Started Using external display devices Connecting an external monitor or projector Y ou can easily attach an e xternal monitor or proje ctor to yo ur computer if yo u need a larger screen. To d o t h i s : 1 Read the directions that came with the monitor to see if you first need to install new software. 2 Connect th e monitor’ s video [...]

  • Page 73

    73 Getting Started Using external display devices This cycles th rough the settings in t he following order (the last two options ar e available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options w indow The ( ) + P keys navigate through th e options without activa[...]

  • Page 74

    74 Getting Started Customizing your computer’ s settings Customizin g your computer’ s settings There are several ways in which you can customize your computer to suit your particular requirements. Y ou ca n go into your compu ter settings to ma ke adjustments to your computer to suit yo ur needs. From t he Start or Desktop scr een, move your p[...]

  • Page 75

    75 Getting Started Caring for your computer Moving the computer Before moving your computer , even across the room, make sur e all drive act ivity has ended (the internal storage driv e and optical disc dr ive indicator lights stop glowing) and all exter nal peripheral cables are disconnected. Do not pick up th e computer by its displa y panel or b[...]

  • Page 76

    76 Getting Started Caring for your computer 3 Insert the ca ble’ s locking end int o the secur ity lock slot on your comput er , then engage the locking devic e. The computer is now secu rely lo cked. (Sample Illustrat ion) Attach ing security lock ca ble[...]

  • Page 77

    77 Chapter 2 Learning t he Basics This chapter giv es some computing tips an d provides important information about basic fe atures. Computing tips ❖ Save your work fr equently . Y our work stays in the computer’ s tempor ary memory until you save it to th e intern al storage drive. If the network y ou are using goes d o wn and you must restart[...]

  • Page 78

    78 Learning the Basics Computing tips ❖ Back up your files t o external media on a re gular basis. Label the ba ckup copies clea rly and store them in a safe place. It is easy to put off backing up be cause it takes time. However , if your inter nal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup c[...]

  • Page 79

    79 Learning the Basics Using the keyboard Using the keyboard Y our computer may be equipped with a 10-key keyboard, depending on your model. Y our computer’ s ke yboard contains charact er keys, control keys, function keys, and special Win dows ® keys. (Sample Illustration) Keyboard (Sample Illustration) 10-key keyboard (Available on certain mod[...]

  • Page 80

    80 Learning the Basics Backlit keyboard Function keys The function ke ys (not to be confused with the Fn k ey) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys be cause they execute programmed functions wh en pressed. Used in combination with the Fn key , f unction keys mark ed [...]

  • Page 81

    81 Learning the Basics To u c h s c r e e n T ouch screen Y our computer may come with a t ouch screen, enabling dire ct interaction with displayed apps and pr ograms thro ugh simple or multi-touch gestures. T ouch screen navigation Use your fing er to manipulate the on-screen icons, bu ttons, menu items, and other it ems on the touch scr een. Y ou[...]

  • Page 82

    82 Learning the Basics Mouse pr operties Mouse properties Mouse pr operties allo w you to change your pointing devi ce or mouse settin gs. T o access Mou se properties: 1 Move your pointe r to the upper -right corner of t he screen or swipe in f rom the right edge. Whe n the Windo ws ® charms appear click or touch the Search ( ) charm, click or to[...]

  • Page 83

    83 Learning the Basics Saving your work Starting an app fr om the Start screen T o Start an a pp on the Start screen, move you r pointer ove r the appropriate tile and click or touch to o pen, or swipe your finger to t he left fr om the r ight edge of th e scr een. T o Start an app using the Se arch function, move you r pointer to the upper -r ight[...]

  • Page 84

    84 Learning the Basics Backing up your work Backing up your work Back up all the file s you create in case somet hing happens to your computer . Y ou can back up yo ur files to differ ent types of media such as CDs, DVDs, exter nal storage me dia, or to a netwo rk, if available . T o back up se veral files at on e time, use th e Microsoft ® Window[...]

  • Page 85

    85 Learning the Basics Using the opti cal disc dr ive When viewing DVD movies use the DVD Player software that came with your computer . Optical disc drive components The optical disc drive is located on the side of the computer . Y our optical disc drive may look like this: (Sample Illustration) Optical disc drive Drive in-use indicator light —I[...]

  • Page 86

    86 Learning the Basics Using the optical disc drive Media control buttons The media c ontrol buttons located a bove the key board allow you mute the sound and play audio CDs or DVD movi es when the comput er is on. (Sample Illustration) Media control buttons The Previous track button allows you to restart playing th e current track or go to the pre[...]

  • Page 87

    87 Learning the Basics Using the opti cal disc dr ive Handle DVDs and CDs carefully , making contact only with the cente r hole and edge. Do not to uch the surf ace of the disc. Do not sta ck discs. If you incorr ectly handle the discs, yo u could los e data. 6 Push the disc t ray in by pressing gent ly on the cent er of the tray until it clicks in[...]

  • Page 88

    88 Learning the Basics Using the optical disc drive Due to manufact uring and qualit y variations in thir d party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your T oshiba op tical disc drive may not record on certain optic al media that bear the applica ble logo, or play back optic al media recor ded by ot[...]

  • Page 89

    89 Learning the Basics T oshiba’ s online r esources Removing a disc with the computer off T o remove a disc with the computer tur ned off: 1 Insert a slen der object, such as a straight ened paper clip, into the m anual eject hole. The disc tray slides pa rtially out of the drive . Never use a pencil to press the ma nual eject bu tton. Pencil le[...]

  • Page 90

    90 Chapter 3 Mobile Computing This chapter covers all aspe cts of using your computer while traveling. T oshiba’ s energy-saver design Y our computer en ters a low-power suspen sion mode when it is not being use d, thereby conserving en er gy and saving money in the process. It has a numbe r of other fe atures that enhance its energy ef ficiency [...]

  • Page 91

    91 Mobile Computing Running the computer on battery power Battery Notice Battery life r ating is for compar ison purpos es only , and does not indicate th e battery life tha t will be obtained by any individual user . Actual battery life may vary considerably from specifications depe nding on pr oduct model, configuration, applic ations, power mana[...]

  • Page 92

    92 Mobile Computing Charging batteries The RTC battery powe rs the RTC memory that stores your system configur ation settings and the current time and dat e information. It main tains this informatio n for up to a month while the computer is tu rned off. TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is[...]

  • Page 93

    93 Mobile Computing Charging batter ies TECHNICAL NOTE : The rechar ging of the battery may not occur wh en your compu ter is using all of the power provided by the AC adaptor to r un applications, fe atures, and devices. Y our computer 's Power Options utility can be used to selec t a power level setting that reduces the power requir ed for s[...]

  • Page 94

    94 Mobile Computing Monitoring battery power Depending on your system, the RTC battery may only charge while the computer is tu rned on . T o rechar ge the RTC battery , plug the computer int o a live electrical outlet and leave the computer powered on for 24 hours. It is seldom ne cessary to cha r ge the RTC battery because it charges while the co[...]

  • Page 95

    95 Mobile Computing Monitoring battery power HINT : Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light o r power button light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command). (Sample Illustration) Power and battery lig[...]

  • Page 96

    96 Mobile Computing Monitoring battery power TECHNICAL NOTE: T he computer drains t he battery faster at low temperatur es. Check your r emaining char ge frequently if you are working in te mperatures below 50 degr ees Fahr enheit. The computer c alculates the remaining batt ery charge based on your current rate of power use an d other factors suc [...]

  • Page 97

    97 Mobile Computing Monitoring battery power 4 Click or touch Change advanced power settings . The Advance d settings tab o f the Powe r Options window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configur e the alarm settings to suit your needs. Conserving b[...]

  • Page 98

    98 Mobile Computing Monitoring battery power These power -saving options con trol the way in which the computer is co nfigured. By using them , you can increase the length of time you can use the computer befo re you need to rechar ge the battery . Microsoft ® has combined these options into preset Power Plans. Using one of these po wer plans lets[...]

  • Page 99

    99 Mobile Computing Using the eco power plan T o edit a plan or to edit advanc ed settings, con tinue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This scre en allows you to cha nge basic settings. 6 Click or touch Change advanced power settings to access settin gs for batter y notification le v[...]

  • Page 100

    100 Mobile Computing Changing the main battery Changing the main battery This User's Guide covers an entire pr oduct series. Certain models may not have an accessible batt ery . For models with a non-accessible battery r ead the following Changing the main battery information. When your main battery has run ou t of power , plug in the AC adapt[...]

  • Page 101

    101 Mobile Computing Changing the main battery Removing the battery from the computer T o remove the battery: 1 Save your work . 2 T u rn off the computer , see “T o Shut down your computer” on pa ge 45 . 3 Unplug and remove any cable s connected to the computer , including the AC adapto r . 4 Close the display panel and tur n the computer upsi[...]

  • Page 102

    102 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on prot ective gloves to ha ndle it, and disc ard it immediately . Always dispose of used batt ery packs in compliance with all applicable laws and regula tions. Put insul ating tape, such as cello phane tape, on the electrode during transportation [...]

  • Page 103

    103 Mobile Computing T aking car e of your battery 3 Slide the batter y releas e lock to the locked posit ion. (Sample Illustration) Locking the ba ttery release lock 4 T u rn the co mputer right side up. 5 Reconnect an y cables that wer e r emoved in step 3 of “Removing the bat tery fr om the computer” on page 1 01 . 6 Restart the co mputer . [...]

  • Page 104

    104 Mobile Computing Disposing of your computer Maintaining your battery Fully dischar ging your battery pack will allow better accuracy of the battery mete r . T o fully discharge your battery pack: ❖ Periodically , disconnect the computer from a power source and operate it o n battery power u ntil the battery pack fully dischar ges. ❖ If you [...]

  • Page 105

    105 Mobile Computing Disposing of your computer Disposing of used batt eries For models with an accessible battery read the following disposal information. The life of a battery pack depen ds on usage. Wh en the battery pack n eeds replacing, the main ba ttery light flash es amber short ly after you have fully recharged the batter y . Y ou must d i[...]

  • Page 106

    106 Mobile Computing T raveling tips T oshiba is dedicated to preserving the environment by sponsoring Call2Recycle ™ , a program of t he Rechar geable Batt ery Recycling Corpor ation, so you can eas ily rec ycl e acc ess ible recha rgeable batt eries . For more information and for fr ee drop-off location s, visit http://www .call2recycle.org/loc[...]

  • Page 107

    107 Chapter 4 Exploring Y our Computer’ s Features In this chapter , you will explor e some of the special features of your comp uter . Exploring the Start screen The Start scr een is the launch ing pad for everyth ing you can do in the Windows ® operating system, providing new an d easy ways to a ccess everyth ing from your favorite apps and W [...]

  • Page 108

    108 Exploring Y our Computer’s Features Exploring the Start screen For detailed informat ion on the new Windows 8 functionality , ref er to the Windows ® Help and Support . (Sample Image) Windows ® Start screen Charms Use the Windows ® charms to start apps, find documents, set up system component s, and perform most ot her computing tasks. By [...]

  • Page 109

    109 Exploring Y our Computer’ s Features Exploring the desktop T iles Tiles can be acce ssed and launched f rom the Start screen. T ypical Start screen tiles are th e Desktop tile and Mail tile, as well as tiles repr esenting all other applicatio ns downloaded to your system. Exploring the desktop Y ou can use its feat ures to start applica tions[...]

  • Page 110

    110 Exploring Y our Computer’s Features Exploring the desktop Icons An icon represents a folder , file, or program that can be quickly activated by double-c licking or touching the icon. Y ou can create a n ew desktop icon f or any folder , file, or prog ram by dragging the element’ s icon fr om its location in a window to the desktop ar ea. Y [...]

  • Page 111

    111 Exploring Y our Computer’ s Features Windows ® Store Notification area The notifica tion area displays icons of tasks or programs that run continuously in the background and disp lays notifications . T o lear n more about each task , position the pointer ove r the icon for a few moment s and a short descr iption of the task ap pears. T ypica[...]

  • Page 112

    112 Exploring Y our Computer’s Features Setting up for commun ications Setting up for communications T o connect to the Inte rnet yo u need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use t he Inter net ❖ A way to connect to the ISP (for exa mple Wi-Fi ® /broadband connecti o[...]

  • Page 113

    113 Exploring Y our Computer’ s Features Exploring audio features Connecting your computer to a network Y ou can connect your computer to a n etwork to inc rease its capabilities and functionality . Accessing a network For specific inf ormation abou t connectin g to the netw ork, consult your netw ork administrator . Many hotels, airports, and of[...]

  • Page 114

    114 Exploring Y our Computer’s Features Exploring audio featur es 5 When you have finished recording, click or touc h the Stop Recording button. The Save As dialog box appears. 6 T o save the file, type a file name, and then click or touch Save . Using external speakers or headphones Y our computer is equipped with a full ster eo sound system wit[...]

  • Page 115

    115 Exploring Y our Computer’ s Features Using the W eb Camera Using the Web Camera Y our computer may come with a built-in W eb Camera. With this W eb Camera y ou can do the following: ❖ T ake pictures and record videos with you r computer ❖ Chat with othe rs and have the m see you while using instant messaging (IM) programs ❖ Have video c[...]

  • Page 116

    116 Exploring Y our Computer’s Features Using the Memory card reader Inserting memo ry media T o locate yo ur Memory card reader , plea se refer to your Quick Start documen t. The following instruct ions apply to all types of supported media devices. 1 T u rn the media so that the contacts (metal areas) are face down. 2 Push the media int o the a[...]

  • Page 117

    117 Exploring Y our Computer’ s Features Using the Memory card r eader 3 Highlight, and then click or touch the item you would like to eject. If the syste m is unable to pr epar e the media for safe removal, a message will tell you to try again later . If the media can be removed no w , the system displays Safe to Remove Hardware . If the comput [...]

  • Page 118

    118 Chapter 5 Utilities Y our computer includes several utilities designed to help you to reconfigur e your system to best meet yo ur individual needs. T ogether , these allow you to ascertain ce rtain system details, set additio nal options, or chan ge default options. These utilities are descr i bed in this chapter . The utilities described in th[...]

  • Page 119

    119 Utilities Desktop Assist Desktop Assist The Desktop Assist provides quick access to computer functions and a llows you to c ustomize a range o f computer settings. T o access Desktop As sist from the Start scr een begin typing Desktop Assist , or while in the Deskto p screen double- click or tou ch the Desktop Assist icon. The Desktop Assist wi[...]

  • Page 120

    120 Utilities Desktop Assist Media & Entertainment The features available in this category are: ❖ TOSHIBA Optica l Disc Player ❖ Audio Enhancement (Sample Image) Desktop Assist win dow – Media & Entertainme nt tab[...]

  • Page 121

    121 Utilities Desktop Assist T ools & Utilities The features that may be available in this category are: ❖ eco Utility ® ❖ Password Utility ❖ System Settings ❖ Function Key ❖ HDD Protection Utility (Sample Image) Desktop Assist window – T ools & Utilities tab[...]

  • Page 122

    122 Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ Recovery Media Crea tor ❖ Service Station ❖ TOSHIBA Applicat ion Installer ❖ User’ s Guide (Sample Image) Desktop Assist window – Support & Recovery tab[...]

  • Page 123

    123 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power savings from usin g the eco power plan by trackin g real-time power consumption and accumulated savin gs over time. T o access the eco Utility ® : 1 From the Start screen begin typing eco Utility , or while in the Desktop scr een double-click or touch the Desktop As[...]

  • Page 124

    124 Utilities Password Utility Password Utility Setting a passw ord lets you walk away from your com puter while providing additional protection for yo ur files. When you set a passwor d, you must enter the pas sword be fore you can work on your comput er again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor passwo[...]

  • Page 125

    125 Utilities Password Utility T o set a supervisor pass word: 1 T o access Supervisor Passwor d from th e Start scr een begin typing Password Utility , or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch T ools & Utilities. 3 Click or touch Password Utility . (Sample Image) Supervisor Passw ord tab 4 [...]

  • Page 126

    126 Utilities Password Utility Deleting a supervisor password T o delete a supervis or password: 1 T o access Supervisor Passwor d from th e Start scr een begin typing Password Utility , or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch T ools & Utilities. 3 Click or touch Password Utility . A pop-up[...]

  • Page 127

    127 Utilities Password Utility 2 Click or touch T ools & Utilities. 3 Click or touch Password Utility . 4 Click or touch User Password. (Sample Image) User Pas sword tab 5 Click or touch Set. 6 Enter your passwo rd, and then enter it aga in to verify . 7 Click or touch Set. 8 Click or touch OK to save your password as a text file. Password Util[...]

  • Page 128

    128 Utilities Password Utility Deleting a user password T o cancel th e power -on password function: 1 T o access User Passw ord fr om the Start screen begin typing Password Utility , or while in the Desktop screen double-click or touch t h e Desktop Assist icon. 2 Click or touch T ools & Utilities. 3 Click or touch Password Utility . A pop-up [...]

  • Page 129

    129 Utilities System Settings System Settings System Settings is the TOSH IBA configu ration management tool available thr ough th e Windows ® operating system. T o access it: 1 T o access Syst em Settings from the Start s creen begin typing System Settings , or while in the Desk top scr een double-click or touc h the Desktop Assist icon. 2 Click [...]

  • Page 130

    130 Utilities System Settings ❖ Display —Allows you to change var ious default settings for the built-in display When the compu ter restarts, it remembers the last configuration. If data does not appear on the display you are using after start ing in Sleep mode, press the ( ) + P keys to toggle the display . For more information, see “Directi[...]

  • Page 131

    131 Utilities Sleep Utilities Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is en abled or disabled and sh ows the position of the USB port th at supports the “USB Sleep and Cha r ge function.” 1 While in the Desktop screen double-c lick or touch the Desktop Assist icon. 2 Click or touch T ools & Util[...]

  • Page 132

    132 Utilities Sleep Utilities ❖ When “USB Sleep and Char ge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the exter nal devices which ar e connected to the compatible ports . However , some external d[...]

  • Page 133

    133 Utilities Sleep Utilities Enabling/Disabling USB Sleep and Charge This utility can be us ed to enable or di sable the USB Sleep and Char ge functio n. T o enable this fun ction, select Enable . T o disable this function, toggle the E nable button to the Disabled position. Y ou can also co ntrol whether charging takes place when the computer is [...]

  • Page 134

    134 Utilities Sleep Utilities With certain exter nal devices, th e USB Sleep and Char ge function may no t work no matter wh ich char ging mode you select. In those cases, disable USB Sleep and Char ge in the utility and turn the computer on to char ge the device, or use a different charging device. Sleep and Music Y our T oshiba computer may be eq[...]

  • Page 135

    135 Utilities HDD Protection Utility HDD Protection Utility The HDD Protection Utility cont ro ls your computer’ s hard disk drive (HDD) protection feature, which parks the HDD whenever moti on is detected on t he computer . Using this utility , you can enab le or disable hard disk drive (HDD) prot ection, and set the mot ion detector’ s sensit[...]

  • Page 136

    136 Utilities Function Key Function Key T ur ns notifications for the keyboar d backlight and touch pad status ON/O FF . (Sample Imag e) Function Ke y The Function option is disabled by default. NOTE[...]

  • Page 137

    137 Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator ut ility enables you to create recovery media that can be u sed to return your system to its out-of-box stat e, if necessary . Fo r detailed informa tion on using the utility to create recovery media, see “Creating recovery media” on page 57 . Service Station[...]

  • Page 138

    138 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that were or igin ally bundled with your computer . T o reinstall dr ivers and applications: 1 T o access TO SHIBA Application Installer from the Start scre en begin typing Application In[...]

  • Page 139

    139 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identif y and solve. Ot hers may r equire help from yo ur network administ rator or the manufacturer of the softw are pr ogram. This chapter aims to help you solve many problems by yourself. It cov ers the problems you are most like[...]

  • Page 140

    140 If Something Goes Wrong Problems when you turn on the computer If you ar e working in a pr ogram tha t suddenly fr eezes, chances are the program has stopped responding. Y ou can exit the pr ogram without shut ting down the ope rating system or closing other pr ograms. T o close a program that has stopped r esponding: 1 Press Ctrl , Alt , and D[...]

  • Page 141

    141 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUM E FA I L U R E / Windows Error Recovery – Windows did not shut down successfully message. T o continue , select Start Windows normally . This can happen if the c omputer was put into Slee p mode and the battery ha s dischar ged. If you perfo[...]

  • Page 142

    142 If Something Goes Wrong The Windows ® operating system is not working 3 If your comput er has a removable batt ery , connect the AC adaptor to t he computer . Leave the battery out of the computer . T ry tu rning the computer on again . If the comput er starts norm ally , the batt ery may need char ging, may be depleted, or ma y be defective. [...]

  • Page 143

    143 If Something Goes Wrong The Windows ® operating system i s not working Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use t he options in the Startup menu to fix the problem. Using Startup options to[...]

  • Page 144

    144 If Something Goes Wrong The Windows ® operating system is not working Advanced options Choosing this o ption presents you with another s et of options: System Restore ❖ System Restore allows you to use a Restore point to return the compu ter to a state at wh ich it was performing prop erly . Restor e points are cr eated: ❖ When new hardwar[...]

  • Page 145

    145 If Something Goes Wrong The Windows ® operating system i s not working ❖ Enable Safe Mode Starts Windows ® with a minimal s et of drivers and services. If th e computer starts and runs in Safe Mode, you will know the Operating System is most likely working pr operly and that you should look to thir d-party applications or drivers for the so[...]

  • Page 146

    146 If Something Goes Wrong Fixing a problem with Device Manager The Windows ® operating system can help you If the operating system has star ted properly but you still have a problem using your comput er , the online Help can assist you in tr oubleshootin g the pr oblem. Getting to the online Help will dif fer depending on which interface you are[...]

  • Page 147

    147 If Something Goes Wrong Memory problems Checking device properties Device Manager provid es a way to view the pr operties of a device. Properties include the name of the manu facturer , the type of device , the drivers installed, an d the system resources assigned to the device. T o check a de vice’ s properties: 1 From the Start screen, type[...]

  • Page 148

    148 If Something Goes Wrong Memory problems 3 In the lower r ight of the scr een click or t ouch the Power () i c o n . (Sample Image) Shut down 4 While holding the Shift key , clic k or touch the Shut down option. The computer c loses all open applicatio ns, shuts down the operating s ystem, and then turns o ff. 5 Check for t he error again. 6 If [...]

  • Page 149

    149 If Something Goes Wrong Power and the batteries Power and the batteries The computer bat tery may not be acc essible by the us er . Y our computer re ceives its po wer thr ough the AC adaptor and power cor d/cable or from the syste m batter ies (battery and real-time clock (RTC) battery). Power problems ar e interrelated. For example, a faulty [...]

  • Page 150

    150 If Something Goes Wrong Keyboard pr oblems The battery appears not to power th e computer for as long as it usually does. If you fr equently r epeat shallow char ge and dischar ge, the battery meter may become inaccura te. Let the bat tery discharge completely , then try charging it again. Check the power option s via your Power Plans (see “P[...]

  • Page 151

    151 If Something Goes Wrong Display problems Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. If you are using the built-in screen, make sure the display prior ity is not set for an external monitor . T o do this, press[...]

  • Page 152

    152 If Something Goes Wrong Display problems A message displays saying that there is a problem with your display settings and that t he adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is suppo rted by the computer’ s inter nal display . T o change the displa y prop[...]

  • Page 153

    153 If Something Goes Wrong Disk or storage drive pr oblems Disk or storage drive problems Proble ms with the storage dr ive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive pr oblem may cause o ne or more files to appear to have garbage in them. Error -checking This feature is not av[...]

  • Page 154

    154 If Something Goes Wrong Disk or storage drive pr oblems 4 In the pop-up men u, click or touch Properties . The dr ive’ s Pr operties box appears. 5 Click or touch the To o l s tab. 6 Click or touch the Check button. The Error Checking box appears. The system will alert you if yo u need to scan the drive. 7 Even if you do not need to s can the[...]

  • Page 155

    155 If Something Goes Wrong Optical disc drive problems Optical disc drive problems Y ou cannot access a disc in the drive. If the optical dis c drive is an externa l drive, make sure the two USB cables or the AC adaptor cable a re pr operly connected to t he computer and refer to the documentat ion that came with you r drive. Make sure the tray th[...]

  • Page 156

    156 If Something Goes Wrong Sound system pr oblems Some discs run correctly but others do not. Check that th e type of disc you are using is compatible with your optical disc drive. For mo re i nfo r ma ti on rega rdi ng supported op tical media formats, refer to the complete detail specifications for your computer at support.tosh iba.com . If the [...]

  • Page 157

    157 If Something Goes Wrong Wireless networking pr oblems Run the pr inter’ s self-test t o check for any pr oblem with the printer itself. Make sure you installed the pr oper pr inter dr ivers as shown in the instructions th at came with the printer . Y ou may have conn ected the pr inter while the co mputer is on. Disable Sle ep mode, tur n off[...]

  • Page 158

    158 If Something Goes Wrong Wireless networking pr oblems ❖ If another comput er is on the same ne twork, verify that it has networ k access, an d can connect to the Internet. If, for example, the othe r computer cannot browse to a public W eb site, the ISP’ s (Internet Se rvice Provider) service may be disrupted. ❖ V erify that the Se rvice [...]

  • Page 159

    159 If Something Goes Wrong DVD operating problems ❖ If you have enabled any se curity pr ovisions (closed system, MAC address filter ing, Wired Equivalent Privacy [WEP], etc.), che ck the access po int vendor's W eb site for r ecent fi rmware u pgrades. Pr oblems with WEP keys, in particular , are frequently addr essed in new firmwar e rel [...]

  • Page 160

    160 If Something Goes Wrong Develop good computing habits 3 T o keep the display from turning off, click or touch Never in both drop down lists. 4 Click or touch Save changes . The screen saver runs while you are watching a movie or title. If the screen saver is e nabled, it runs on t op of any movie or title you ar e watching. T o disable the scr [...]

  • Page 161

    161 If Something Goes Wrong Develop good computing habits Read the documentation. It is very dif ficult to pr ovide a fail-safe set of step s you can follow every t ime you experience a problem with the computer . Y our ability to solve pr oblems will improve as you learn about how the computer and its softwar e work together . Get familiar with al[...]

  • Page 162

    162 If Something Goes Wrong Develop good computing habits 3 In the left pa ne, click or touch System Protection . The System Pr otection tab of th e System Pr operties window appears. 4 Click or touch Configure . 5 Under Restore settings sele ct T urn on System Protection . 6 Click or touch OK . 7 Click or touch Create . 8 In the input fie ld, ente[...]

  • Page 163

    163 If Something Goes Wrong Develop good computing habits 7 V erify that the Res tore point you chose is the corr ect one. If it is not, click or touch Ba ck to return to the prev ious step. 8 Close all programs and save all open files. 9 Click or touch Finish , and then Ye s to b egin the system res t o re. Yo u r W i n d o w s ® operating system[...]

  • Page 164

    164 If Something Goes Wrong Develop good computing habits For additional Help, w hile in the Windows ® Desktop screen, press the F1 key to launch the Windows ® Help and Support scr een. Sear ch for “back up file s”. General tips for installing hardware and software Here are a few tips to help ensure safe and easy in stallation of new hardware[...]

  • Page 165

    165 If Something Goes Wrong Develop good computing habits ❖ Do one installation at a time. If you ha ve several new items to add to y our computer syste m, install just one at a time, cr eating r estor e points immediately befor e each successive installation. This will make it much easier to determine the or igin of any new pr oblems. For best r[...]

  • Page 166

    166 If Something Goes Wrong If you need further assistance ❖ If you ar e attempti ng to char ge a devi ce without an AC adaptor connect ed to the computer , the computer 's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in Sleep an d Char ge to enable ch ar ging at [...]

  • Page 167

    167 If Something Goes Wrong Other T oshiba Inter net W eb sites Contacting T oshiba T oshiba’ s T echnical Support W e b site For technic al support, or to stay current on the most recent software and hardware options for y our computer , and for other product informa tion, be sure to regularly chec k the To s h i b a W e b s i t e a t support.to[...]

  • Page 168

    168 If Something Goes Wrong T oshiba’ s worldwide offices For mor e information on additi onal T oshiba worldwide locations, please visit: w ww .toshiba.co .jp/index.htm . Latin America and Caribbean T oshiba Amer ica Information Systems, Inc. 9740 Irvine Boul evard Irvine, California 92618 United State s Mexico T oshiba de México S.A. de C.V . [...]

  • Page 169

    169 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to lau nch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Bright ness contr ol ❖ Output (Display switch) ❖ T ouch pa d ❖ V olume[...]

  • Page 170

    170 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Help file Display brightness This T O S H I B A Function key displa ys the help file. This T O S H I B A Function ke y decreases the screen brightness. This T O S H I B A Function ke y increases the screen brightness.[...]

  • Page 171

    171 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) This T O S H I B A Function key cycles through the display options and highlig hts the available options. ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options window All of the above modes ar e always displayed on the [...]

  • Page 172

    172 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the touch pad Media butt ons V olume Mute This TO S H I B A Function key enables/disables the touch pad. T o enable/disable the to uch pad press F5 . For mor e information on using th e touch pad, see “Using the to uch pad” on page 67 . This T O S HI B A Function ke[...]

  • Page 173

    173 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices Keyboard Function keys Zoom (Display resolution) This TO S H I B A Function key enables/dis ables the Wi-Fi ® antenna in yo ur computer . The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON). ❖ Enables the wireless ante nna[...]

  • Page 174

    174 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Y our computer ships with the corr ect power supp ly for the country of pur chase. Th is appendix shows the sh apes of the typical AC power c ord/c able connectors for vari ous parts of the world. USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA appro ved NEMK[...]

  • Page 175

    175 Glossary TECHNICAL NOTE: Some feat ures defined in th is glossary may no t be available on your computer . Acronyms The following acr onyms may a ppear in this User’ s Guide. AC Alternating Current BIOS Basic Input/ Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per seco nd CD Compact Disc CD-ROM Compact Disc Read-Only Memory CD-[...]

  • Page 176

    176 Glossary DPI Dots Per Inch DVD Digital V ersatile (or Video) Disc DVD-ROM Digital V ersatile (or Vide o) Disc Read-Only Memory eSA TA external Serial Advanced T echnology Attachment FAT File Allocation T able FCC Federal Communications Commission GB gigabyte GBps gigabytes p er second HDD Hard Disk Dr ive HDMI High-Definition Mult imedia Interf[...]

  • Page 177

    Glossary 177 RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dyn amic Random Access Memory SSD Solid Stat e Drive TFT Thin Film T ransistor USB Universal Serial Bus URL Uniform Resour ce Locator WA N Wide Area Network www Wo r l d W i d e We b Te r m s The following terms may appe ar in [...]

  • Page 178

    178 Glossary B backup —A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS . baud rate —The speed at which a communication de vice, such as a prin ter or modem, transmits info rmation. Baud rate is the number of s ignal change s per second (n ot necessari[...]

  • Page 179

    Glossary 179 C cache —A section of very fast memory in which fr equently used information is duplicated for quick acc ess. Accessing data from cache is faster than accessing it from the computer ’ s main memory . See also CPU cache , L1 cache , L2 cache . CD —An individual compac t disc. See also CD-ROM . CD-ROM (Compact Disc Read-Only Memory[...]

  • Page 180

    180 Glossary controller —A device that cont rols the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and pr inters all requir e controllers. CPU —See Central Processing Unit (CPU) . CPU cache —A section of very fast memory residing between the CPU and the computer’ s ma [...]

  • Page 181

    Glossary 181 disc —A ro und, flat piece o f mater ial, designe d to be re ad fro m and written to by optical (laser) t echnology , and used in th e production of optical discs, such as CDs and DVDs. Compare disk . disk —A round, flat piece of mat erial that can be magn etically influenced t o hold info rmation in digital form, and used in the p[...]

  • Page 182

    182 Glossary eSA TA —An exter nal device that supports hot swapping and fast data transf er . V ery usef ul in storing an d transferr ing large files. executable file —A computer pr ogram that is ready to run. Application programs and batch files are examples of executable files. Na mes of executable file s usually end with a .bat or .exe exten[...]

  • Page 183

    Glossary 183 Function key —(1) A feature in which ce rtain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combina tion of keys that activates a memory reside nt prog ram. function keys —The keys labeled F1 thr ough F12 , typically located on the keyb oard. The[...]

  • Page 184

    184 Glossary I icon —A small imag e displayed on the screen that represents a function, file, or prog ram. interlaced —A method of refreshing a computer sc reen, in which only every other line of pi xels is r efr eshed. Inter laced monitors take two pa sses to cr eate a complete scr e en image. Compare non-interla ced . internal de vice —See [...]

  • Page 185

    Glossary 185 load —T o move information from a storage device (s uch as a hard disk) into memo ry for processing. local area network —See LAN . logical drive —A section of a disk tha t is recognized by the operating system as a separate dis k drive. A system’ s logical drives may differ fr om its physical drives. For example, a single har d[...]

  • Page 186

    186 Glossary non-interlaced —A method of r efr eshing a co mputer scr een, in which each pixel of every lin e is refr eshed as th e electr on beam scans across and down the screen. Compare interlaced . non-system disk —A disk for stor ing progra ms and data that cannot be us ed to start the co mputer . Compare system disk . O online —A vailab[...]

  • Page 187

    Glossary 187 pointer —An icon (usually an arrow) th at moves on the scr een when you slide yo ur finger across the touch pad or mo ve a mouse. Used to point to and sele ct/activate on-s creen items, such as icons , menu items, and butt ons. The shape and purpose of th e pointer var ies dependin g on the pr ogram you are using and what you are doi[...]

  • Page 188

    188 Glossary RGB (Red, Green, Blue) monitor —A monitor th at repr oduces all colors by mix ing red, green, and blue light in various combinations. RJ45 connector —An eight-wir e connecto r used to conne ct a computer to a n etwork. ROM (Read-Only Memory) —Non-volatile memo ry that can be read bu t not writ ten to. Non-volatile her e means tha[...]

  • Page 189

    Glossary 189 system prompt —The symbol (in the MS-DOS ® operating system, generally a drive letter followed by a “greater than” sign) indicating wh ere users are to enter commands. T TFT display —See active-mat rix dis play . To u c h —T o activate ite ms displayed on the screen, such as apps, setting icons, and on-scr een buttons by tou[...]

  • Page 190

    190 Index A AC adaptor 40 AC power 92 AC power light 40 accessing network 113 adding memory check total memory 55 memory (optional) 47 optional external devices 47 adequate ventilation cooling fan 39 adjusting touch pad settings 69 app, starting 82 App, starting fr om Start scr een 83 apps starting from Start scr een 83 audio feature s 113 B backin[...]

  • Page 191

    191 Index RTC m e mo r y 92 running computer on battery power 90 safety pr ecautions 103 setting notifications 96 taking car e of 103 battery indicator light 95 BIOS Setup see System Settings button eject, optical dis c drive 85 mute button 86 next track button 86 play/pause button 86 previous track button 86 volume incr ease/decre ase buttons 86 b[...]

  • Page 192

    192 Index display , external adjusting 73 disposal informat ion 19 disposing of used batter ies 105 disposing of your computer 104 documentation 30 DVD removing with computer of f 89 removing with computer on 88 DVD player troubleshooting 159 DVDs using 84 E eco power plan 99 eco Utilit y® 123 eject button optical disc drive 85 eject, optical dis [...]

  • Page 193

    193 Index Licenses 18 lock computer , using 75 M maintaining your battery 104 manual eject hole optical disc drive 85 media control buttons mute button 86 next track button 86 play/pause button 86 previous track button 86 using 86 volume incr ease/decre ase buttons 86 memory adding (optional) 47 check total memory 55 Memory card r eader inserting m[...]

  • Page 194

    194 Index supervisor password 124 user password 124 utility 124 port HDMI™ 71 power connecting cable to AC adaptor 41 cord/cable 42 cord/cable c onnectors 174 ener gy-saving featur es 90 power down shut down 45 power light 95 power management 92 optimum performance 92 power plans selecting power plan options 98 power saving options 97 precautions[...]

  • Page 195

    195 Index software 44 work environment 31 settings customize computer settings 74 display output 72 Shut down computer 45 , 46 , 49 , 148 icon 45 , 46 , 49 , 148 Sleep mode 46 Sleep Utilities 131 sounds rec ord in g 113 speake rs using external 114 Start scr een exploring the 107 starting an app 82 starting an app fr om Start scr een 83 Startup men[...]

  • Page 196

    196 Index missing files/tr ouble accessing a drive 153 on-screen eject button 156 optical disc drive 155 power and batteries 149 printer 15 6 restor e points 161 screen does not look corr ect/ flickers 151 slow Internet connection 145 sound system 156 trouble running discs 156 trouble running pr ograms 154 URL address not found 145 USB Sleep and Ch[...]