Toshiba P50W-B/P55W-B manual

User's Manual Satellite P50W-B/P55W-B Series[...]

Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ..........................................................................[...]

Chapter 5 Utilities and Advanced Usage Utilities and Applications ...................................................................... 5-1 Special features ..................................................................................... 5-5 TOSHIBA Password Utility ................................................................... 5-7 TOSHI[...]

Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2014 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permissi[...]

The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other[...]

Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's Universal Serial Bus (USB 3.0) p[...]

Ecodesign Directive 2009/125/EC (ErP) and the related implementing measures. This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are conne[...]

VCCI Class B Information (Japan Only) この装置は、クラスＢ情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従っ[...]

Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Direct[...]

The crossed wheelie bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end- of-life, to protect environment and human health, it should be given to nearest collection recycling or disposal center. For more information about collection and recycling programs in your c[...]

OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM. OpenSSL Toolkit License Issues LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the orig[...]

NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE[...]

3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic' can be left out if the routines from the library being used are not cryptographic related :-). 4. I[...]

This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusi[...]

archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this. The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty -------------- THE FREETYPE PROJECT IS PROVIDED `AS IS' WI[...]

As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it. Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understan[...]

ENERGY STAR ® Program Your Computer model may be ENERGY STAR ® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy effici[...]

observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turn[...]

Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm r[...]

Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injur[...]

Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and [...]

Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen. Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice. Tap the touch screen twice. Charm By swiping in from the right edge or pointing the mouse pointer to the lower-right ([...]

This section provides basic information to start using your computer. It covers the following topics: Opening the display Connecting the AC adaptor Turning on the power Initial setup Use a virus-check program and make sure it is updated regularly. Never format storage media without checking its content - formatting destroys all stored data. It is a[...]

Laptop mode Flat mode Stand mode Tent mode Tablet mode Keyboard and Touch Pad are temporarily disabled when you operate the computer in stand, tent or tablet mode. To open the display panel, slowly lift it while holding down the palm rest with one hand so that the main body of the computer is not raised. User's Manual 2-4[...]

Figure 2-7 Opening the display panel 1 1. Display panel Product appearance depends on the model you purchased. Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer Do not lift the computer by the display panel. Do not close the computer with pens or any other objects lef[...]

Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an [...]

Figure 2-9 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on your computer. Figure 2-10 Connecting the DC output plug to the computer 1 2 Product appearance depends on the model[...]

Figure 2-11 Turning on the power 1 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read th[...]

Power Options icon The Start screen provides you a convenient way to enter the Shut Down/ Sleep/Hibernation Mode. You can just click the power icon ( ) on the upper right of the Start screen and then select the mode you want. Charms Use the Windows charms to start apps, find documents, set up system components, and perform most other computing task[...]

Sign-in options Windows offers a number of sign-in options including Password ( ) , PIN ( ) and Picture password ( ) authentication to prevent from unauthorized access. You are allowed to select an option on the Windows login screen by clicking sign-in options if you have multiple sign-in methods set for a user account. Password authentication is t[...]

In the Settings charm, click Power and then select Restart . Press CTRL , ALT and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( ) in the lower-right corner. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the [...]

Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the panel [...]

Data will be lost if you disconnect the AC adaptor before the save is completed. Do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media or other external memory devices, as data will be lost. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data [...]

Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices. Do not turn the computer or devices [...]

Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully [...]

Wireless communication indicator The Wireless communication indicator glows amber when the Bluetooth or Wireless LAN function is turned on. Left side The following figure shows the left side of the computer. Figure 3-2 The left side of the computer 1 7 2 3 4 6 5 1. DC IN 19V jack 5. Volume up/down button 2. Universal Serial Bus (USB 3.0) port 6. Po[...]

Keep foreign metal objects, such as screws, staples and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™ memory card, miniSD™/microSD™ Card and MultiMediaCard™. Refer t[...]

Force Shut down hole Insert a slender object such as a needle into this hole to force a shut down when the computer is hung. Universal Serial Bus (USB 3.0) port Two Universal Serial Bus ports, which comply to the USB 3.0 standard, are provided on the right side of the computer. USB 3.0 port is compliant with USB 3.0 standard and backward compatible[...]

Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the cooling vents’ surface using a soft cloth. Front with the display op[...]

Do not point the web camera directly at the sun. Do not touch or press strongly on the web camera lens. Doing so may reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty. Web Camera LED The Web Camera LED glows when the Web Camera is operating. Ambient light sensor Ambient light sen[...]

Windows button Press this button to open the Start screen. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows keys, providing all the functiona[...]

Figure 3-6 Magnets location Product appearance depends on the model you purchased. The computer contains magnets that may interfere with pacemakers, defibrillators or other medical devices. If you wear a pacemaker, keep at least 5 inches (approximately 13cm) of separation between your medical device and the computer. If you suspect that the compute[...]

The actual specifications may vary depending on the model you purchased. Battery pack This computer includes a battery pack inside. However, please do not attempt to dismount or replace it by yourself. Please contact an authorized TOSHIBA service provider, if necessary. The rechargeable lithium-ion battery pack provides power to the computer when t[...]

Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors. Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes section. Video RAM The memory in a computer's graphics[...]

running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default. If you want to disable this feature, you can disable it. The Display Power Saving Technology feature can be disabled in the Intel ® HD Graphics Control Panel. You can access this control panel in the following w[...]

Please note that the computer case temperature may rise when Intel ® Smart Connect Technology is enabled. Power Condition Descriptions Power conditions The computer's operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the charge level is for that bat[...]

Flashing amber The battery charge is low. The AC adaptor must be connected in order to recharge the battery. Amber Indicates the AC adaptor is connected and the battery is charging. White Indicates the AC adaptor is connected and the battery is fully charged. No light Under any other conditions, the indicator does not light. If the battery pack bec[...]

Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Operating in Tablet Mode When operating the computer in tablet mode, follow the instructions below. Figure 4-1 Operating the computer in tablet mode Hold the computer firmly on your forearm. Rem[...]

Figure 4-2 Rotating the computer sideways When the computer is in laptop and flat mode, however, the screen orientation will always be in Landscape mode. Avoid having direct contact with the other edges of the hand held device while the wireless device is turned on and transmitting. Only factories installed wireless transmitter can be used with thi[...]

Slide Drag your finger on the touch screen to move through what's on the screen. Swipe to select Quickly slide down an item with your finger, such as an app tile to select it. This usually opens the app commands. Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: sh[...]

Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other (pinch) or away from each other (stretch). This will show different levels of information or visually zooms in or out. Two-Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad. This allows you to [...]

Figure 4-3 Keypad indicators 2 1 1. CAPS LOCK indicator 2. NUM LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. NUM LOCK When the NUM LOCK indicator glows, you can use the number keys on the keyboard for number entry. Function Key The function keys (F1 ~ F12) are the twelve keys at the top[...]

Special function mode Standard F1- F12 mode Function F5 FN + F5 Enables or disables the Touch Pad. F6 FN + F6 Moves media backward. F7 FN + F7 Plays or pauses media playback. F8 FN + F8 Moves media forward. F9 FN + F9 Decreases the computer's volume. F10 FN + F10 Increases the computer's volume. F11 FN + F11 Turns the sound on or off. F12[...]

3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models. Effect of 3D can be shown only on an external 3D devices connected via an HDMI output. It cannot be shown on the internal display. In order for 3D playback to work on external display/TV, you need a 3D enabled display/ TV that has an[...]

You can change the Real Time Clock settings in the BIOS setup utility. Please refer to Troubleshooting for further information. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precaution[...]

Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for example, the battery might scarcely charge at all during operation. Battery charging notice The battery may not begin charging immediate[...]

With repeated discharges and recharges, the battery's capacity will gradually decrease. In view of this it will be noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a sin[...]

1. Turn off the computer's power. 2. Disconnect the AC adaptor and turn on the computer's power - if it does not turn on then go to Step 4. 3. Operate the computer on battery power for five minutes. If you find that the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged,[...]

MultiMediaCard (MMC) Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or playback protected material on another computer or other device, and you may not reprod[...]

Do not touch the metal part of a card or expose it to liquids or let it get dirty. After using card, return it to its case. The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Do not leave a card partially inserted in the slot. Press the card until you hear it click into place. Set the write-pro[...]

3. Press the memory media gently until it clicks into place. Figure 4-5 Inserting memory media 1 2 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure the memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it. When insert[...]

External Display Your computer video capabilities can be enhanced with additional displays. External displays allows you to share your desktop or extend the desktop area. Connecting an external display Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer. As the port opera[...]

Figure 4-6 Connecting the HDMI out port 2 1 1. HDMI out port 2. HDMI cable Product appearance depends on the model you purchased. Please do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output devi[...]

While communication is being carried out. Selecting HD Format To select the display mode, follow the steps as detailed below: 1. Click Desktop Assist -> Control Panel -> Appearance and Personalization -> Display -> Change display settings -> Advanced settings -> List All Modes . 2. Select one of the modes at List All Modes . Wirel[...]

Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than one s[...]

3. On the Enhancements tab select the sound effects you would like, and click Apply . DTS Sound DTS Sound™ utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep, rich bass and crystal clear dialog. DTS Sound is provided with some models. It provi[...]

Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refe[...]

TOSHIBA Display Utility TOSHIBA Display Utility includes Desktop Text Size utility, Split Screen utility or Resolution+ settings. Desktop Text Size allows you to make the text size bigger or smaller on the desktop according to your usage and favorite. You can change the text size on the display and on the title bar of windows by changing the scalin[...]

TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps control the power consumption of your computer. Various information can help you understand [...]

CyberLink MediaStory CyberLink MediaStory helps you to quickly manage and share your multimedia content. Your photos and videos are organized by event, date in a calendar, geographical places, and by people's faces. You can easily create a polished slideshow or video of your digital life utilizing your photos and videos. This utility is only p[...]

TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health and system cooling, informing you of significant system conditions. This application recognizes the system and individual component serial numbers and will track specific activities related [...]

*1 To access the Power Options, click Desktop Assist -> Control Panel -> System and Security -> Power Options on the desktop. Display automatic power off *1 This feature automatically cuts off power to the computer's display panel when there is no keyboard input for a specified time, with power being restored the next time a key is pr[...]

Sleep Mode If you have to interrupt your work, you can use this feature to allow you to turn off power to the computer without exiting from your software. Data is maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off. Hibernation Mode This feature lets you turn off t[...]

Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click the following items on the desktop: Desktop Assist -> Tools & Utilities -> Password Utility -> User Password User authentication may be required to validate user rights when using TOSHIBA Password Ut[...]

If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of acces[...]

3. Press ENTER . If you enter the password incorrectly three times in a row, or if you don’t enter the password within 1 minute, the computer shuts off. In this case, some features that can power on the computer automatically (Wake-up on LAN, Task Scheduler, etc) may not work. You must turn the computer back on to retry password entry. TOSHIBA Sy[...]

After you changed the settings, a dialog box may appear to prompt you that the changes will take effect after the computer is restarted. Make sure to restart your computer immediately to apply these changes. USB Charge Your computer can supply USB Bus power (DC5V) to the USB port. The port with the icon ( ) supports the following feature: USB Sleep[...]

When there is a current overflow of the external devices connected to the compatible ports, USB bus power (DC5V) supply may be stopped for safety reasons. When Sleep and Charge function is enabled, the USB Wakeup function may not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach[...]

System ON CDP Charge This function enable/disable CDP (Charging Downstream Port) to use rapid USB charge while the computer is powered on. When "System ON CDP Charge Mode" is enabled, your computer can supply USB bus power (DC5V, 1.5A) to the compatible ports while the computer is turned on. To set System ON CDP Charge Mode, click Desktop[...]

When Sleep and Music function is enabled, it is not possible to mute sound from the speaker even by connecting headphones to the Headphone/Microphone combo jack. There is also no sound from the headphone. When Sleep and Music function is enabled, it is possible to play sound from the computer’s speaker by connecting an audio cable to the Headphon[...]

This software is only provided with some models. It is recommended that the AC adaptor be connected while TOSHIBA Media Player is running. Power saving features may interfere with smooth playback. When TOSHIBA Media Player is used with a battery power, set the Power Options to "Balance". The screen saver is disabled while TOSHIBA Media Pl[...]

User Interface and operational procedures might differ depending on the application version. Please refer to the Help of TOSHIBA Media Player by sMedio TrueLink+ for details. Opening TOSHIBA Media Player by sMedio TrueLink+ Manual The features and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual. Use the follow[...]

The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply. Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be opened by clicking Desktop Assist -> Support & Recovery -[...]

1. Click Desktop Assist -> Control Panel -> System and Security -> Power Options on the desktop. 2. Click Choose what the power button does or Choose what closing the lid does . 3. Click Change settings that are currently unavailable . 4. Deselect the Turn on fast startup check box from Shutdown settings. 5. Click the Save changes button. [...]

Be sure to close all other software programs except the Recovery Media Creator. Do not run software such as screen savers which can put a heavy load on the CPU. Operate the computer at full power. Do not use power-saving features. Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection[...]

Restoring the pre-installed software from your created Recovery Media If the pre-installed files are damaged, you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it. To perform this restoration, follow the steps below: Make sure that the AC adaptor is connected during t[...]

Recovery Media Creator can not be launched because there is no recovery partition." When there is no recovery partition, the Recovery Media Creator cannot make Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", [...]

Chapter 6 Troubleshooting TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem so[...]

Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this[...]

Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripheral[...]

Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the comp[...]

Power Keyboard Internal display panel Hard Disk Drive Memory Media Card Pointing Device USB device Sound system External monitor Wireless LAN Bluetooth Power When the computer is not plugged into an AC power outlet, the battery pack is the primary power source. Your computer also has Real Time Clock (RTC) function. All of the power resources are in[...]

Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator. Problem Procedure Battery doesn’t power the computer The battery may be discharged - connect the AC adaptor to recharge the battery. Battery doesn’t charge when the AC adaptor is attached. If the battery is completely discharged, it wi[...]

Problem Procedure Output to screen is garbled Please refer to your software's documentation to ensure that it is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer&a[...]

Problem Procedure Slow performance The files on the Hard Disk Drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the Hard Disk Drive. Please refer to the operating system's documentation or online Help File for further information on operating and using the Defrag[...]

Touch Pad Problem Procedure The Touch Pad does not work. Check the Device Select settings. Click Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse on the desktop. On-screen pointer does not respond to pointing device operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. D[...]

USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached. Double-clicking does not work In this instance, yo[...]

Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. Sleep and Cha[...]

Problem Procedure External devices connected to the compatible ports do not work when connected to a compatible port. Some external devices may not work when connected to a compatible port if the Sleep and Charge function is enabled. Reconnect the external device after turning the computer ON. If the external device still does not work, connect dev[...]

External monitor Please also refer to Operating Basics , and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and[...]

Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems persist, contact your LAN administrator. Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure the computer's Wireless Communication function is on. Check to ensure the Bluetooth Manage[...]

TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/ User's Manual 6-15[...]

Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 382 (w) x 246.8 (d) x 18.95 (h) millimeters (tablet [...]

AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm 2 Current rating: Minimum 2.5 amperes Certification agencies Ch[...]

USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexi[...]

and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com , if you have any questions about u[...]

Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other m[...]

regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may trav[...]

Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Radio Regulatory Information The Wireless device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation tha[...]

Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to use for public wireless access lo[...]

check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules. Operation [...]

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Taiwan Article 12 Without permission granted by the NCC, any company, enterprise, [...]

2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The in[...]

Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. Intel ® Centrino ® Wireless-AC 7265 Wireless LAN and Bluetooth The Name of the radio equip[...]

If you use this equipment in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. As of May 2014 Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Mo[...]

—Consult the dealer or an experienced radio/TV technician for help. RF Exposure Information This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission for an uncontrolled environment. Legal Footnotes Non-applicable Icons Certain computer chass[...]

64-Bit Computing Certain 32-bit device drivers and/or applications may not be compatible with a 64-bit CPU/operating system and therefore may not function properly. Memory (Main System) Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other[...]

powers of 2 for the definition of 1 GB = 2 30 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content. Actual formatted capacity m[...]

AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: Basic Input/output System BD-ROM: Blu-ray Disc Read-only Memory bps: bits per second CD: Compact Disc CD-ROM: Compact Disc Read-only Memory CD-RW: Compact Disc-rewritable CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit [...]

IRQ: interrupt request ISP: Internet Service Provider KB: kilobyte LAN: Local Area Network LCD: Liquid Crystal Display LED: Light Emitting Diode MB: megabyte MBps: megabytes per second MMC: Multi Media Card OCR: Optical Character Recognition (Reader) PC: Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card [...]

Index A AC adaptor additional 4-18 connecting 2-5 DC IN 19V jack 3-2 B Battery extending life 4-10 monitoring capacity 4-9 save mode 5-6 Bluetooth 7-6 C Cleaning the computer 1-16 Cooling vents 3-4, 3-9 D DC IN indicator 3-1 DC IN/Battery indicator 3-12 Display automatic power off 5-6 opening 2-3 screen 3-6 Documentation list 2-1 Dual Pointing Devi[...]

MultiMediaCard removing 4-14 P Password power on 5-6 Starting the computer by password 5-9 Supervisor 5-9 user 5-8 Pointing Device Touch Pad 3-7 Power conditions 3-12 Hibernation Mode 2-12 panel on/off 5-6 Shut Down mode 2-10 Sleep Mode 2-11 turning off 2-10 turning on 2-7 Problems AC power 6-5 Analyzing the problem 6-2 Battery 6-6 Dual Pointing de[...]

Wireless communication 7-4 User's Manual Index-3[...]