Toshiba M930 manual

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Table of contents for the manual

  • Page 1

    User's Manual PORTÉGÉ M930 Series[...]

  • Page 2

    Table of Contents Preface General Precautions Chapter 1 Getting Started Equipment checklist ............................................................................. 1-1 Getting Started ....................................................................................... 1-2 Chapter 2 The Grand Tour Front .....................................[...]

  • Page 3

    Utilities and Applications ...................................................................... 4-1 Special features ..................................................................................... 4-4 TOSHIBA Desk Band ............................................................................. 4-6 TOSHIBA Face Recognition ................[...]

  • Page 4

    Copyright © 2011 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein. First edition November 2011 Copyright authority for music, movies, compute[...]

  • Page 5

    FCC information FCC notice "Declaration of Conformity Information" This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment gene[...]

  • Page 6

    EU Declaration of Conformity This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE- Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet. CE co[...]

  • Page 7

    Interference with other devices or machines in the near surrounding area. Malfunction of, or data loss from, this product caused by disturbances generated by other devices or machines in the near surrounding area. Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non-approve[...]

  • Page 8

    Cet appareil numérique de la class B respecte toutes les exgences du Règlement sur le matériel brouileur du Canada. Following information is only valid for EU-member States: Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries [...]

  • Page 9

    These symbols may not stick depending on the country and region where you purchased. Disposing of the computer and the computer's batteries Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. REACH - Compliance Statement The new European Union (EU) chemical regulation, REACH (R[...]

  • Page 10

    ENERGY STAR ® Program Your Computer model may be ENERGY STAR ® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy effici[...]

  • Page 11

    Preface Congratulations on your purchase of this tablet computer. This powerful computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configu[...]

  • Page 12

    Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure t[...]

  • Page 13

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the[...]

  • Page 14

    Stress injury Carefully read the Instruction Manual for Safety and Comfort . It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress. Heat injury Avoid prolonged phy[...]

  • Page 15

    Chapter 1 Getting Started This chapter provides an equipment checklist, and basic information to start using your tablet. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. In this manual, both words "tablet" and "computer" refer to the TO[...]

  • Page 16

    TOSHIBA eco Utility TOSHIBA HW Setup Utility TOSHIBA Desk Band TOSHIBA Value Added Package TOSHIBA Web Camera Application TOSHIBA Face Recognition TOSHIBA HDD/SSD Alert Utility TOSHIBA Service Station TOSHIBA PC Health Monitor User's Manual (this manual) You may not have all the software listed above depending on the model you purchased. Getti[...]

  • Page 17

    About the Laptop mode The tablet can be used as a tablet PC or as a normal laptop PC. When using as a tablet PC, you can operate it with the supplied Tablet PC Pen. In this manual, the use as a tablet PC is called "Tablet mode", and the use as a normal laptop PC is called "Laptop mode". Changing to the Laptop mode To use the tab[...]

  • Page 18

    2. Gently turn the display panel until it fits into the slot along with the keyboard. Figure 1-2 Turning the display panel When turning display panel, be sure to turn slowly into the proper direction, and not apply excessive force or speed. Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate fr[...]

  • Page 19

    Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury. The supplied power cord conforms to safety rules and regulations in the region the product is bought and should n[...]

  • Page 20

    Either a 2-pin or 3-pin adaptor/cord will be included with the tablet depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the tablet. Figure 1-5 Connecting the DC output plug to the tablet 1 2 1. DC IN 19V jack 2. DC output plug 3. Plug the power cord into a live wall outlet - the Battery and DC[...]

  • Page 21

    When it is displayed, be sure to read the Software License Terms carefully. Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode, no data will be saved and the tablet will boot to the operating system's main s[...]

  • Page 22

    Before entering Sleep Mode, be sure to save your data. When the AC adaptor is connected, the tablet will go into Sleep Mode according to the settings in the Power Options (to access it, Start -> Control Panel -> System and Security -> Power Options ). To restore the operation of the tablet from Sleep Mode, slide the power switch or press a[...]

  • Page 23

    When the tablet is in Sleep Mode, the power indicator will blink amber. If you are operating the tablet on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the tablet is off. Sleep Mode limitations Sleep Mode will not function under the following conditions[...]

  • Page 24

    2. Point to the arrow icon ( ) and then select Hibernate from the menu. Automatic Hibernation Mode The tablet can be configured to enter Hibernation Mode automatically when you slide the power switch. In order to define these settings, you can follow the steps as described below: 1. Click Start and click the Control Panel . 2. Click System and Secu[...]

  • Page 25

    Chapter 2 The Grand Tour This chapter identifies the various components of the tablet - it is recommended that you become familiar with each before you operate the tablet. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C. Please handle your tablet ca[...]

  • Page 26

    Figure 2-2 The front of the tablet 2 10 11 13 9 9 12 1. Wireless LAN/WiMAX* antennas (not shown) 8. AccuPoint control buttons 2. Web Camera 9. Stereo speakers 3. Web Camera LED 10. DC IN indicator 4. Microphone 11. Power indicator 5. Display screen 12. Battery indicator 6. Keyboard 13. Wireless LAN/WiMAX* communication indicator 7. AccuPoint * Prov[...]

  • Page 27

    When recording in dimly lit environments, select "Night Mode" which allows for brighter images with less noise. Microphone The built-in microphone allows you to import and record sounds for your application - please refer to the Sound System section in Chapter 3, Operating Basics for more information. Display screen 33.8cm (13.3") LC[...]

  • Page 28

    DC IN indicator The DC IN indicator normally glows green when power is being correctly supplied from the AC power adaptor. Power indicator The Power indicator normally glows green when the tablet is turned on. However, if you turn the tablet off into Sleep Mode, this indicator will flash amber - approximately two seconds on, two seconds off. Batter[...]

  • Page 29

    Universal Serial Bus (USB 2.0) port One Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the left side of the tablet. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available. In view of this it may be noted that some functions associated with a specific dev[...]

  • Page 30

    Universal Serial Bus (USB 2.0) port One Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the right side of the tablet. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available. In view of this it may be noted that some functions associated with a specific de[...]

  • Page 31

    Figure 2-5 The back of the tablet 2 1 3 4 1. SAS switch 3. Cooling vent 2. SIM card slot* 4. Tablet PC Pen slot * Provided with some models. Product appearance depends on the model you purchased. SAS switch The function of this switch is equivalent to pressing Ctrl + Alt + Del on a standard computer. SIM card slot This slot lets you insert a single[...]

  • Page 32

    Figure 2-6 The underside of the tablet 1 2 1. Cooling vent 2. Tablet PC Pen Cooling vent The cooling vent helps the processor to avoid overheating. Do not block the cooling vent. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vent. Foreign metal objects can create a short circuit, which can cause damage and [...]

  • Page 33

    For more information regarding Battery Life, please refer to the Legal Footnotes section in Appendix C. CPU The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Dia[...]

  • Page 34

    Video RAM The memory in the graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the tablet's system memory. Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution . The amount of Video RAM can be verified by clicking the Advance[...]

  • Page 35

    running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default. If you want to disable the feature, you can disable it. The Display Power Saving Technology feature can be disabled in the Intel ® Graphics and Media Control Panel. You can access this control panel in one of th[...]

  • Page 36

    Chapter 3 Operating Basics This chapter describes the basic operations of your tablet, highlights the precautions that should be taken when using it. Operating the Tablet When operating the tablet, follow the instructions below. Figure 3-1 Operating the tablet Hold the tablet firmly on your forearm. Do not block the vent. Remove the AC adaptor from[...]

  • Page 37

    The display panel works as a touch sensitive digitizer screen. However, the outer edges of the screen may be less sensitive. Please keep the Tablet PC Pen inside the display area when you use it near the edges of the display panel. The position of the pen may not be recognized if you move the Tablet PC Pen too fast towards the outer edge. Please be[...]

  • Page 38

    In the Portrait mode, some drivers/utilities may not perform install and uninstall operation. If it occurs, switch to the Landscape mode to proceed. TOSHIBA Pointing Device This tablet is equipped with a digitizer screen to allow the use of below point devices. AccuPoint To use the AccuPoint, simply push it with your finger tip in the direction you[...]

  • Page 39

    Figure 3-5 The Tablet PC Pen 1 2 1. Pen point 2. Pen button Pen point Provides the same function as clicking the AccuPoint left control button. Pen button Provides the following function: Right-clicking: Press and hold this button and touch the tip of the pen to an object. Immediately lift it to display a pop-up menu or other actions. It functions [...]

  • Page 40

    Avoid water entering the Tablet PC Pen or condensation forming within it as either condition will cause a malfunction. Do not disassemble the Tablet PC Pen. It causes maladjustment or short life. Do not stain the Tablet PC Pen with cosmetics or chemicals as this will cause a deterioration in appearance. Use a glass wiping cloth or dry cloth to clea[...]

  • Page 41

    Inserting the Tablet PC Pen To insert the Tablet PC Pen, slowly push the Tablet PC Pen into the Tablet PC Pen slot. Figure 3-7 Inserting the Tablet PC Pen 1 2 1. Tablet PC Pen slot 2. Tablet PC Pen Pen actions You can use the Tablet PC Pen to enter data, start programs, move objects and execute other actions. Single tap Lightly tap the tip of the T[...]

  • Page 42

    The Keyboard The tablet’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the tablet. The number of keys available on your keyboard will depend on which country/region your tablet is configured for, with keyboards be[...]

  • Page 43

    Soft keys: FN key combinations The FN (function) is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features. Please note that some software may disable or interfere with soft-key operations, and that the soft-key settings are not restored when the tablet returns from [...]

  • Page 44

    1. Press and hold the FN key. 2. Press the hot key associated with the desired function. The associated hot key card appears at the top of the screen with its available options below it. 3. To cycle through the displayed options, hold down FN and press the hot key repeatedly. Release the FN key when the desired option is selected. For more informat[...]

  • Page 45

    Reduce Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. Enlarge Pressing FN + 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows. Volume Down Pressing FN + 3 decreases the volume in increment. Volume Up Pressing FN + 4 incre[...]

  • Page 46

    Numeric Mode To turn on Numeric Mode, press FN + F11 - you are able to access numeric characters by using the keys. You are able to press FN + F11 again to turn off this overlay function. Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overla[...]

  • Page 47

    Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other m[...]

  • Page 48

    Setting 1. Please make sure that the Wireless Communication function is on. 2. Click Start -> Control Panel -> Network and Internet -> Network and Sharing Center . 3. Click Set up a new connection or network . 4. Follow the wizard. You will need the name of the wireless network together with security settings. Consult the documentation acc[...]

  • Page 49

    The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances. The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Range is also impacted due to "obstacles" [...]

  • Page 50

    This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/ 2.1+EDR/3.0/3.0+HS specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. Release Notes related to the Bluet[...]

  • Page 51

    If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable. If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CAT5 cable or higher. You cannot use a CAT3 cable. If you are using Ethernet LAN (10 [...]

  • Page 52

    Cards/memory Memory media slot Secure Digital™ (SD) Card (SD memory card, SDHC memory card , SDXC memory card, miniSD Card, microSD Card) MultiMediaCard SIM card slot Supported by 3G models only. Peripheral devices HDMI device Other Security lock Optional TOSHIBA accessories Memory media slot The tablet is equipped with a Memory media slot that c[...]

  • Page 53

    Figure 3-12 Examples of memory media Secure Digital (SD) Card microSD card adaptor and microSD card MultiMediaCard (MMC) Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), wh[...]

  • Page 54

    Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting an memory media card Memory media cards are sold already formatted in conformity to specific standards. If you reformat a memory card, be sure to reformat it with a[...]

  • Page 55

    Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. Turn the memory media so that the contacts (metal areas) are face down. 2. Insert the memory media i[...]

  • Page 56

    Do not remove the memory media while the tablet is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the Memory media slot. SIM card slot Some models are equipped with a SIM card slot that allows you to assemble a SIM ca[...]

  • Page 57

    HDMI An HDMI display device can be connected to the HDMI out port on the computer. To connect the HDMI display device, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) display devices have not been confirmed, some HDMI display devices may not function properly. Connecting the HDMI out port[...]

  • Page 58

    When you change the display output device by hot key like FN + F5, the playback device may not switch automatically. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> S[...]

  • Page 59

    to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect a security cable to the tablet, follow the steps as detailed below: 1. Turn the tablet so its right side faces you. 2. Align the security cable with the lock slot and secure it in place. Figure 3-16 Secur[...]

  • Page 60

    Microphone Level Follow the steps below to change the microphone recording level. 1. Right click on the speaker icon on the Taskbar, and select Recording devices from the sub menu. 2. Select Microphone , and click Properties . 3. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level. If you feel the microp[...]

  • Page 61

    To open the Screen Resolution dialog, click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings . If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on your screen. If that occurs, adjust th[...]

  • Page 62

    Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury. Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transpor[...]

  • Page 63

    Chapter 4 Utilities & Advanced Usage This chapter describes the utilities and special features of this tablet, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the tablet and details how to start them. For further information on their operation, you may refer [...]

  • Page 64

    TOSHIBA Face Rec- ognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. If the verification is successful, the user will be logged into Windows automatically. The user can thus avoid having to enter a password or the like, which makes the login process easier. For more infor[...]

  • Page 65

    TOSHIBA Disc Crea- tor You can create CDs and DVDs in a number of formats including audio CDs that can be played on a standard CD player, and data CD/DVDs which can store copies of the files and folders on your computer's hard disk drive. To use this software, contect an external Optical Disc Drive to your tablet. To start this utility, click [...]

  • Page 66

    TOSHIBA Wireless LAN Indicator TOSHIBA Wireless LAN Indicator utility displays the system's Wireless LAN connection status on the logon screen. You can quickly check the current Wireless LAN connection status before logging into Windows. To change the settings of this utility, click Start -> All Programs -> TOSHIBA -> Network & Co[...]

  • Page 67

    Intelligent power sup- ply *1 A microprocessor in the computer's intelligent power supply detects the battery's charge, automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options. Battery save[...]

  • Page 68

    USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports. For example, if a mouse or USB keyboard is connected to a USB port, clicking the mouse button or pressing the keyboard will wakeup the computer. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application pro[...]

  • Page 69

    Figure 4-2 Desk Band 1 2 3 4 1. Rotation lock 3. App Switcher 2. Web camera 4. Magnifier If any of the utilities is not installed, its icon will not be shown on TOSHIBA Desk Band. Rotation lock Click it to toggle between lock/unlock automatic screen rotation. When the tablet is used in the Laptop mode, the rotation lock icon will be hidden. Web cam[...]

  • Page 70

    For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Windows passwords. When security is a high priority, use your established Windows passwords to log in. Bright background light and/or shadows may prevent a registrant from being recognized correctly. In that case, log in using your Windows password. If recognition[...]

  • Page 71

    2. Click Run as administrator in lower left of the Management screen, and then click the Register button. The Registration screen is displayed. If you wish to practice, click on the Next button in the Registration screen. If you do not wish to practice, click on the Skip button in the Registration screen. 3. Click the Next button to start the guide[...]

  • Page 72

    3. Click the Delete button. "You are about to delete the user data. Would you like to continue?" will be displayed on the screen. If you do not want the data to be deleted, click the No button and you will then be returned to the Management screen. Clicking on the Yes button will remove the selected user from the Management screen. How to[...]

  • Page 73

    7. Verification will be performed. If the authentication is successful, the image data taken in step 6 will be faded in and placed over one another. If an error occurs during authentication, you will be returned to the Select Tiles screen. 8. The Windows Welcome screen will be displayed, and will be logged in automatically to Windows. If authentica[...]

  • Page 74

    Starting the tablet by password If you have already registered a password, there is one way to start the tablet: Enter the password manually. The password is necessary only if the tablet was shut down in boot mode, not in Hibernation or Sleep mode. To enter a password manually, follow these steps: 1. Turn on the power as described in Chapter 1, Get[...]

  • Page 75

    General This window displays the BIOS/EC version and contains two buttons : Default and About . Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays the installed BIOS version , date and EC version . Password This option allows you to set or reset the user password for power on. U[...]

  • Page 76

    3. Tap OK . If the character string you enter matches the registered password, the password option is reset and the display changes to: Not registered If they do not match, the following message appears. You must repeat from step 1. Incorrect Password. Owner String This blank field is used to display a message when the password field is displayed o[...]

  • Page 77

    If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup. In addition, if you press a key other than one of those listed, or if the selected device is not installed, the system wi[...]

  • Page 78

    Enabled Enables the USB Legacy Emulation. (Default) Disabled Disabled Disables the USB Legacy Emulation. SATA This feature allows you to set conditions for SATA. SATA Interface setting This feature allows you to set SATA interface setting. Performance Let SSD work with maximum performance. (Default) Battery life Let SSD work with battery life mode.[...]

  • Page 79

    Disabled Disables Built-in LAN functions. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health and the system cooling, informing you of significant system conditions. This application recognizes the system and individual component serial numbe[...]

  • Page 80

    No matter which method is used, the TOSHIBA PC Health Monitor explanation screen will be displayed. Clicking Next will display the "PC Health Monitor Software Notice & Acceptance" screen. Please carefully read the information displayed. Selecting ACCEPT and clicking OK will enable the program. By enabling the TOSHIBA PC Health Monitor[...]

  • Page 81

    4. Follow the on-screen instructions. Check your Windows ® manual for more information on backing up your system (including the system image backup feature). Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs exc[...]

  • Page 82

    USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding. 2. Turn on your tablet and allow it to load the Windows 7 operating system from the Solid State Drive as normal. 3. Insert the first blank disc into the optical disc drive tray, or Insert the USB Flash Memory into one available USB port. 4. Dou[...]

  • Page 83

    If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you will see the following message: "The Recovery Media Creator can not be launched because there is no recovery partition." When there is no recovery partition, the Recovery Media Creator cannot make Recovery Media. However[...]

  • Page 84

    Chapter 5 Power and Power-Up Modes The tablet's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes. Power[...]

  • Page 85

    Power on Power off (no operation) AC adaptor not connected Remaining battery capacity is above low battery trigger point • Operates • LED: Battery off DC IN off Remaining battery capacity is below low battery trigger point • Operates • LED: Battery flashes amber DC IN off Remaining battery capacity is exhausted Tablet shuts down Monitoring [...]

  • Page 86

    DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Green Indicates the AC adaptor is connected and is correctly supplying power to the tablet. Flashing amber Indicates a problem with the power supply. You should initially try plugging the AC ada[...]

  • Page 87

    completely discharged, the system will lose this information and the real time clock and calendar will stop working. You can change the Real Time Clock settings by turning on the tablet while pressing the F2 key and then release F2 key when the TOSHIBA Leading Innovation >>> logo screen appears. Please refer to Chapter 6 Troubleshooting fo[...]

  • Page 88

    Charging Time (hours) Battery type Power off Power on Battery pack (66Wh, 12cell) about 4 hours about 6 hours RTC battery doesn’t charge doesn’t charge Battery charging notice The battery may not begin charging immediately under the following conditions: The battery is extremely hot or cold (if the battery is extremely hot, it might not charge [...]

  • Page 89

    With repeated discharges and recharges, the battery's capacity will gradually decrease. In view of this it will be noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a sin[...]

  • Page 90

    At least once a month, disconnect the tablet from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below. 1. Turn off the tablet's power. 2. Disconnect the AC adaptor and turn on the tablet's power - if it does not turn on then go to Step 4. 3. Operate th[...]

  • Page 91

    System automatic Sleep/Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the tablet is not used for a set duration. Refer to Special features , in Chapter 4 for an explanation of how to set the duration. PORTÉGÉ M930 User's Manual 5-8[...]

  • Page 92

    Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem s[...]

  • Page 93

    Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this[...]

  • Page 94

    Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripheral[...]

  • Page 95

    indicator is glowing, the computer is connected to a live external power source. Hardware and system checklist This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas: Power Keyboard Internal display panel Solid State Drive Memory Media Card Pointing device USB de[...]

  • Page 96

    Problem Procedure AC adaptor doesn’t power the computer ( DC IN indicator does not glow green) Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals [...]

  • Page 97

    Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. Turn on the computer. 2. Press the F2 key when the TOSHIBA Leading Innovation >>> logo screen [...]

  • Page 98

    Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the Tablet PC Pen. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter instance you should always follow the instructio[...]

  • Page 99

    Problem Procedure You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected. You cannot read a file Check to ensure the required file is actually on the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA[...]

  • Page 100

    USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached. Double-clicking does not work In this instance, yo[...]

  • Page 101

    Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. Sound system [...]

  • Page 102

    Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the FN + F5 h[...]

  • Page 103

    Problem Procedure Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless commun[...]

  • Page 104

    Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. If a problem occurs when [...]

  • Page 105

    Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size 329 (w) x 234 (d) x 27.7 (h) millimeters (not including parts that extend beyond the main body). Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% (noncon[...]

  • Page 106

    Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm 2 Current rating: Minimum 2.5 amperes Certification [...]

  • Page 107

    6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the approp[...]

  • Page 108

    Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corre[...]

  • Page 109

    conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing. 64-bit computing requires that the following hardwar[...]

  • Page 110

    achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This i[...]

  • Page 111

    Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. PORTÉGÉ M930 User's Manual C-4[...]

  • Page 112

    Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approv[...]

  • Page 113

    In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless products howeve[...]

  • Page 114

    Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 k[...]

  • Page 115

    Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, close[...]

  • Page 116

    designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless devi[...]

  • Page 117

    Using this equipment in Japan In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1. Important notice The frequency bandwidth of this equipmen[...]

  • Page 118

    4. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. PORTÉGÉ M930 User's Manual D-7[...]

  • Page 119

    Index A AC adaptor additional 3-24 connecting 1-4 DC IN 19V jack 2-4 ASCII characters 3-11 B Battery extending life 5-6 monitoring capacity 5-5 real time clock 2-9, 5-3 save mode 4-5 types 5-3 Battery indicator Bluetooth Bluetooth Stack for Windows by Toshiba 4-2 problems 6-12 Boot Priority 4-14, 4-15 C Cleaning the computer 3-26 Cooling vents 2-7,[...]

  • Page 120

    Function keys 3-7 G Graphics controller 2-10 H HDMI out port 2-6 Heat dispersal 3-27, 4-5 Hibernation Mode 1-9, 4-5 Hot keys AccuPoint 3-9 Hibernate 3-9 Lock 3-9 Mute 3-9 Output 3-9 Power Plan 3-9 Sleep 3-9 Wireless 3-9 Zoom (Display resolution) 3-9 HW Setup accessing 4-12 Boot 4-14, 4-15 display 4-14 general 4-13 keyboard 4-15 LAN 4-16 SATA 4-16 U[...]

  • Page 121

    Shut Down mode (Boot Mode) 1-7 Sleep Mode 1-7 System Auto Off 5-8 turning off 1-7 turning on 1-6 Problems AC power 6-4 AccuPoint 6-8 Analyzing the problem 6-2 Battery 6-5 Bluetooth 6-12 External monitor 6-10 Hardware and system checklist 6-4 Internal display panel 6-6 Keyboard 6-6 LAN 6-11, 6-12 Memory Media Card 6-7 Overheating power down 6-4 Poin[...]

  • Page 122

    Wireless LAN problems 6-12 PORTÉGÉ M930 User's Manual Index-4[...]

  • Page 123

    Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second [...]

  • Page 124

    LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock S/P DIF: Sony/Philips Digital Interfa[...]