Toshiba L630 Series manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba L630 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Toshiba L630 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Toshiba L630 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Toshiba L630 Series should contain:
- informations concerning technical data of Toshiba L630 Series
- name of the manufacturer and a year of construction of the Toshiba L630 Series item
- rules of operation, control and maintenance of the Toshiba L630 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Toshiba L630 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Toshiba L630 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Toshiba service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Toshiba L630 Series.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Toshiba L630 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    GMAD00265011 08/10 If you need assistance: ❖ T oshiba’ s Support W eb site pcsupport.toshiba.com ❖ T oshiba Customer Support Center Calling within the United States (800) 457 -7777 Calling from outside the United States (949) 859 -4273 For more in formation, see “If Something Goes Wrong” on page 153 in this gui de. Satellite ® L630 Serie[...]

  • Page 2

    2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . Model: Satellite ® L630 Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchased may in[...]

  • Page 3

    3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical applications, connections to implanted medi cal devi ces, commercial transportation, nuclear facilities or systems or an y other applicatio ns where pro[...]

  • Page 4

    4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce received, including interference that may cause undesired operatio n. Contact either: ❖ T oshiba’ s Support W eb si[...]

  • Page 5

    5 5.375 x 8.375 ver 2.3 Connection to party line service is subject to state tarif fs. Contact the state public utility commission, public se rvice co mmission or corpor ation commission for information. T elephone Company Procedures The goal of the telephone company is to pro vide you with the best service it can. In order to do this, it may occas[...]

  • Page 6

    6 5.375 x 8.375 ver 2.3 In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer . Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable yo ur alarm equipment. If you hav e [...]

  • Page 7

    7 5.375 x 8.375 ver 2.3 3 The standard connecting arrangemen t (telephone jack type) for this equipment is jack t ype(s): USOC RJ11C. Wireless Interoperability The TOSHIB A W ireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology , an[...]

  • Page 8

    8 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health W ireless LAN products, like other radio de vices, emit radio frequency electromagnetic energy . The lev el of energy emitted by W i reless LAN devices howe ver is f ar much less than the elect romagnetic energy emitted by wireless devices lik e for example mobile phones. Because W ireless LAN p[...]

  • Page 9

    9 5.375 x 8.375 ver 2.3 Canada – Indust ry Canada (IC) This device complies with RS S 210 of Industry Canada. The installer of this radio equipment mu st ensure that the antenna is located or pointed such that it does not emit RF field in exces s of Health Canada limits for the general population; consu lt Safety Code 6, obta inable from Health C[...]

  • Page 10

    10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIB A declares that this product conforms to the follo wing Standards: This product is carrying the CE-Mark in accordance w ith the related European Directiv es. The party responsib le for CE-Marking is TOSHIB A Europe GmbH, Hammfelddamm 8, 41460 Neuss, Ger many . The European Union WEEE (W a[...]

  • Page 11

    11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem W arning Notice This information is only applicable if your computer has a modem. Conformity Statement The equipment has been ap prov ed to [Commission D ecision “CTR21”] for pan- European single terminal connection to the Public Switched T elephone Network (PSTN). Howe ver , due to dif fe[...]

  • Page 12

    12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwi dth of 2,400 MHz to 2,483.5 MHz for second generation low-po wer data communicatio n systems such as this equipment ov erlaps that of mobile object identifi cation systems (premises radio station and specified lo w-power radio station). 1. Sticker Please put the f[...]

  • Page 13

    13 5.375 x 8.375 ver 2.3 The indication sho wn belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequenc y bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIB A Direct PC Monday – Frid[...]

  • Page 14

    14 5.375 x 8.375 ver 2.3 Radio Approvals for Wireless Devices The following information is de pendent on what type of wi reless de vice is in your computer . Not all devices are avai lable on all models. Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 5100/5300 Series This equipment is approv ed to the radio standard by the count[...]

  • Page 15

    15 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 622ANHMW and 633ANHMW Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Malawi Malaysia Malta Martinique Mayotte Mexico [...]

  • Page 16

    16 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros ® Wireless Wi-Fi ® Link AR5B95 Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. Albania Argentina CNC: 693 GI/2007 3655 GI/2007 Australia A[...]

  • Page 17

    17 5.375 x 8.375 ver 2.3 Europe - Restrictions for us e of 2.4 GHz Frequencies in European Community Countries Ukraine United Kingdom Uruguay USA V enezuela V ietnam Y emen Zimbabwe België/ Belgique: For pri vate usage outside b uildings acr oss public grounds over less than 300m no special reg istration with IB PT/BIPT is required. Registration t[...]

  • Page 18

    18 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current cha[...]

  • Page 19

    19 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8192E This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Ar gentina Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosnia[...]

  • Page 20

    20 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8191SE This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Ar gentina Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosni[...]

  • Page 21

    21 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8187B This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. U AE (United Arab Emirates) Ukraine United Kingdom Uruguay USA V enezuela V ietnam Zimb[...]

  • Page 22

    22 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnolo gy Interoperability Bluetooth ® Cards from TOSHIB A are designed to be interoperable with an y product with Bluetooth wireless technology that is based on Freque ncy Hopping Spread Spectrum (FHSS) radio t echnology , and is compliant to: ❖ Bluetooth Specification as def ined and approv ed [...]

  • Page 23

    23 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use ( Bluetooth ® wireless technology) Bluetooth ® Card from T oshiba equipment is ap proved to the radio standard by the countries/regions in the follo wing table. Do not use this equipment except in th e countries/regions in the follow ing table. Bluetooth ® Wireless T echnology and Y our[...]

  • Page 24

    24 5.375 x 8.375 ver 2.3 In some situatio ns or en vironments, the use of Bluetooth wireless technology may be restricted by the proprietor of th e building or responsible representati ves of the organization. These situations may for example include: ❖ Using the equipment with Bluetooth wireless technology on boar d airplanes, or ❖ In any othe[...]

  • Page 25

    25 5.375 x 8.375 ver 2.3 Ta i w a n The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations. Lo w power radio frequency electric machin ery shall resist ag ainst interference from legal communications or from industrial, scientific and medical radio emis[...]

  • Page 26

    26 5.375 x 8.375 ver 2.3 Copyright This guide is copyrighted by T o shiba Amer ica Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide canno t be reproduced in any form without the prior written permission of T o shiba. No patent liability is assumed, howe ver , with respect to the use of the information contain[...]

  • Page 27

    27 5.375 x 8.375 ver 2.3 T rademarks Satellite and eco Utility are either registered trademarks or trad emarks of T oshiba America Information Systems, In c. and/or T oshiba Cor poration. Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries. Atheros is a regis[...]

  • Page 28

    28 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 34 This guide ...............................................................36 Safety icons ............................................................37 Other icons used ...............................................[...]

  • Page 29

    29 Contents 5.375 x 8.375 v er 2.3 Setting up your software ...................................47 Registering your computer with Toshiba ................48 Adding optional external devices.............................48 Adding memory (optional) ......................................48 Installing a memory module .............................49 Remov[...]

  • Page 30

    30 Contents 5.375 x 8.375 v er 2.3 Moving the computer ........................................91 Using a computer lock ......................................91 Chapter 2: Learning the Ba sics ................................................. 92 Computing tips ....................................................... 92 Using the keyboard ...........[...]

  • Page 31

    31 Contents 5.375 x 8.375 v er 2.3 Charging batteries .................................................109 Charging the main battery ............................... 110 Charging the RTC battery ................................ 110 Monitoring main battery power ............................. 111 Determining remaining battery power .............113 Wh[...]

  • Page 32

    32 Contents 5.375 x 8.375 v er 2.3 Chapter 5: Utilities .............. ...................................................... 134 TOSHIBA Assist .................................................... 135 Secure .............................................................136 Protect & Fix ................................................... 137 Op[...]

  • Page 33

    33 Contents 5.375 x 8.375 v er 2.3 Disk or storage dr ive problems ............................. 163 Error-checking ................................................164 Optical disc drive problems...................................165 Sound system problems .......................................166 Printer problems ..................................[...]

  • Page 34

    34 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T osh iba computer , your work and entertainment can accompan y you where ver you go. Y our co mputer model may be ENERGY ST AR ® qualified. If the model you purch ased is qualified, it is labeled with the ENERGY ST AR ® log o on the computer and the[...]

  • Page 35

    35 Introduction 5.375 x 8.375 ver 2.3 According to the EP A, a computer meeting the new ENERGY ST AR ® specifications will use between 30% and 60% less energy depending on how it is used. If all U.S. households and businesses replaced old computers with ne w ENERGY ST AR ® qualified models, we would sav e more than $2 billion in en ergy costs eac[...]

  • Page 36

    36 Introd uctio n This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit T osh[...]

  • Page 37

    37 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that co uld result in personal injuries, damage to your equipmen t, or loss of data. These safety cautions hav e been classif ied according to the seriousness of the risk, and icons highlight th[...]

  • Page 38

    38 Introd uctio n Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series. Y our select mo del may not ha ve all the features and speci fications correspond ing to all of the icons or switches shown on th [...]

  • Page 39

    39 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti vely , summarizes how to connect components, and explains what to do the first time you use your computer . The “Instruction Manual for Safet y and Comfort, ” that is shipped with your computer, contains impo rtant safety information. Please read the safet[...]

  • Page 40

    40 Getting Started Selecting a place to work T o keep your computer in prime operating condition, pro tect your work area from: ❖ Dust, moisture, and direct sunlig ht. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in[...]

  • Page 41

    41 Getting Started Selecting a place to work ❖ Avoid prolonged physical contact with the underside or s urface of the computer . ❖ Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injur y to skin. Read the “ A void e xtended contact between computer base/palm rest and skin” section in the “Instruction Ma[...]

  • Page 42

    42 Getting Started Setting up your computer Important information on your computer’ s cooling fan Y our computer may have a CPU cooling fan that coo ls the CPU by drawing outside air into the computer . Always mak e sure your compute r and AC adapt or have adequate ventilation and are protected from overheating when the power is turne d on or whe[...]

  • Page 43

    43 Getting Started Connecting to a po wer sour ce Please handle your computer carefully to avoi d scratching or damaging the surface. Connecting to a power source Y our computer requires power to operate. Use the po wer cord/cable and A C adaptor to connect the comput er to a liv e electrical outlet, or to charge the computer’ s battery . Never p[...]

  • Page 44

    44 Getting Started Connecting to a power so ur ce T o connect A C power to the computer: 1 Connect the po wer cord/cable to the A C adaptor . (Sample Illustration) Connecting the power cord/cable to the A C adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other [...]

  • Page 45

    45 Getting Started Char ging the main battery ❖ Glows white when the main battery is fully charged ❖ Is unlit when t he main battery has d ischarged, the battery is not charging, or the A C adaptor is not plugged into the computer or A C outlet ❖ Flashes amber when the main battery char ge is lo w and it is time to recharge the main battery o[...]

  • Page 46

    46 Getting Started Using the computer for the fir st time Using the computer for the first time The computer is now ready for you to turn it on and be gin using it. Opening the display panel 1 Facing the front of the com puter, locate the center of the display panel. 2 Gently raise the panel. 3 Adjust the display to a comfortable viewing angle. (Sa[...]

  • Page 47

    47 Getting Started Using the computer for the f irst time T urning on the power T o turn on the computer: 1 Make sure an y external de vices (such as the A C adaptor , if you plan to use AC po wer rather th an battery power) are properly connected and ready . 2 Check to ensure that all dri ves and slots are empty . 3 Press and release the power but[...]

  • Page 48

    48 Getting Started Re gistering your computer with T oshiba Registering your computer with T oshiba Product registration is strongly recommended , and allo ws T oshiba to send you periodic updates, announcement s, and special offers applicable to your p roduct. Product registration can be compl eted by either visiting the T oshiba W eb site at http[...]

  • Page 49

    49 Getting Started Adding memory (optional) Before adding external devices or memory , T oshiba recommends setting up your software. See “Setting up your s oftware” on page 47 . Installing a memory module Memory modules can be installed in the memor y module slots on the base of the computer . Y ou will need a small Phill ips screwdri ver for t[...]

  • Page 50

    50 Getting Started Adding memory (optional) If the computer is on, begin at step 1 ; otherwise, skip t o step 3 . 1 Click Start . (Sample Image) Shut down button 2 Click the Shut do wn button in the lower -right corner of the Start menu. The computer closes all open programs, shuts down the operating system, and then turns off. 3 Unplug and remov e[...]

  • Page 51

    51 Getting Started Adding memory (optional) 6 Using a small Phillips screwdri ver , loosen the capti ve scre ws that secure the internal stor age driv e/memory module slot cov er . (Sample Illustration) Removing the internal storage drive/memory module slot cover 7 Remove the internal storage dri ve/memory module slot cover . 8 Place the scre ws an[...]

  • Page 52

    52 Getting Started Adding memory (optional) If your system has the memory modules stacked on top of one another , you must remove the top module first before removing/installing the bottom module. For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 11 Pick [...]

  • Page 53

    53 Getting Started Adding memory (optional) 13 Once the module’ s connector is fu lly inserted into the socket, press downw ard on the top edge of the module to seat the module into the latches at the sides of the so cket. These latches should “snap” into place securely with th e corresponding cutouts in the side of the module. If the latches[...]

  • Page 54

    54 Getting Started Adding memory (optional) 16 T urn the computer right side up. Make sure to remov e the soft cloth from the work surface be fore restarting the computer . Always mak e sure your compute r and AC adapt or have adequate ventilation and are protected from overheating when the power is turne d on or when an AC adaptor is co nnected to[...]

  • Page 55

    55 Getting Started Adding memory (optional) Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer and the memor y module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of [...]

  • Page 56

    56 Getting Started Adding memory (optional) 3 Gently lift the me m o ry module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module 4 Replace the internal storage dri v e/memory module slot co ver and secure it using the screws. 5 Re-insert the main battery . For more information on inserting the main [...]

  • Page 57

    57 Getting Started Recovering the Internal Stora ge Drive 7 Reconnect the cables. 8 Restart the computer . TECHNICAL NOTE: Y ou must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory mo d u l e , you can check that the computer has recognized the change. T o do this: ❖ Click [...]

  • Page 58

    58 Getting Started Recovering the Internal Stor age Drive A recov ery image of your computer is stored on the internal storage dri ve, and the image can be restored b y running the recov ery utilities directly from you r internal storage driv e as described in the sections below . Ho wever , it is strongly recomm ended that you create recov ery D V[...]

  • Page 59

    59 Getting Started Recovering the Internal Stora ge Drive Recovering to out-of-box state (recommended recovery method) Recoverin g an internal storag e driv e to its out-of-box state deletes all partitions on the drive and all info rmation stored in those partitions. Be sure to save your work to external media before execu ting the recovery . For m[...]

  • Page 60

    60 Getting Started Recovering the Internal Stor age Drive (Sample Image) W arning screen 5 When the T oshiba Recov ery W izard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess scr een 6 The Recov ery of Factory Defaul t Software screen appears. [...]

  • Page 61

    61 Getting Started Recovering the Internal Stora ge Drive (Sample Image) Reco very of F a ctory Defa ult Software scr een 7 Click Next . A confirmation message displays reminding you that all data will be lost during the recov ery process. Be sure to sav e your work to e xternal media before proceeding (see “Backing up your work” on page 100 ).[...]

  • Page 62

    62 Getting Started Recovering the Internal Stor age Drive The “Recov er to a custom size pa rtition” option restores you r C: dri ve to its out-of-box state, and allows you to specify the size for the C: partition. Y ou can resize an d recover the C: driv e using the utilities stored on y our computer’ s internal storage driv e or using recov[...]

  • Page 63

    63 Getting Started Recovering the Internal Stora ge Drive 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess scr een 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to a custom s i[...]

  • Page 64

    64 Getting Started Recovering the Internal Stor age Drive 8 Click Next . A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to sa ve your work to e xternal media before proceeding (see “Backing up your work” on page 100 ). 9 Click Next to be gin the recov ery . When the process is compl[...]

  • Page 65

    65 Getting Started Recovering the Internal Stora ge Drive 4 A warning screen appears stati ng that when the recov ery is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Defaul[...]

  • Page 66

    66 Getting Started Recovering the Internal Stor age Drive 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover without changing the hard drive partitions . (Sample Image) Reco very of F a ctory Default Software scr een 7 Click Next . A confirmation message displays reminding you that all data on the C: drive will be lost duri[...]

  • Page 67

    67 Getting Started Recovering the Internal Stora ge Drive When you create recovery DVDs/media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be res tored from this media. Any files that you created are not ba cked up on the recovery DVDs/media. Y ou will n[...]

  • Page 68

    68 Getting Started Recovering the Internal Stor age Drive 3 Check the Inf ormation area of the dialog box to determine the number of D VDs you will need and/or the minimum amount of storage space required for copying your system’ s recovery f iles to USB flash dri ve(s). 4 Do one of the following: ❖ If you are copying files to D VD, insert a bl[...]

  • Page 69

    69 Getting Started Recovering the Internal Stora ge Drive If you have created recov ery D VDs/media for your syst em, you can restore your system from such medi a, if necessary . For e xample, if your original internal storage drive f ails, you can restore your system to a ne w internal stor age driv e from your recovery D VDs/media. For instructio[...]

  • Page 70

    70 Getting Started Erasing the Internal Stora ge Drive 6 When the T oshiba Recov ery W izard opens and the Selecting a Process screen displays, select Recovery of F actory Default Software and then click Next . 7 Select one of the following options: ❖ Recover to out-of-box state (recommended recov ery method)—If you want to recover the original[...]

  • Page 71

    71 Getting Started Erasing the Internal Storag e Drive ❖ T o access the Recovery Wi zard on your r ecov ery DV D s / m e d i a : T urn off your computer . Insert the first recovery D VD in to your optical disc driv e or connect the USB flash driv e containing your recovery f iles to yo ur computer , and then power on the computer . When the initi[...]

  • Page 72

    72 Getting Started Checking the inte rnal stor age drive operating status 4 Click Next . A confirmation message displays reminding you that all data on the internal storage driv e will be lost. Be sure you hav e sav ed your work t o external media (see “Backing up you r work” on page 100 ) and created reco very D VDs/media (see “Creating reco[...]

  • Page 73

    73 Getting Started Using the T ouchP ad™ Using the T ouchPad™ Some of the T ouchPad operations described in this section are only supported in certain applications. Y ou can use the T ouchPad™ (the small, touch-sensiti ve area in front of the ke yboard) and th e adjacent control buttons to: ❖ Mov e the pointer on the screen ❖ Select an it[...]

  • Page 74

    74 Getting Started Using the T ouchP ad™ T o: Do the following: Example: Move the on-s creen pointer Slide your finger across the T ouchPad in the direction you want to move the pointer . T o move the pointer a longer distance, slide your finger several times acros s the T ouchPa d in the prefe rred directio n. (Sample Illustra tion) P ointer mov[...]

  • Page 75

    75 Getting Started Using the T ouchP ad™ Scroll horizontal ly Slide your finger along the bottom ed ge of the T ouchPad in the direction you wa nt to scroll. Repeat to scroll a longer distance. (Sample Illustra tion) Horizontal scr olling active ar ea Scroll continu ously (Circular scrolling) 1 Begin scrolling vertically or horizonta lly by slidi[...]

  • Page 76

    76 Getting Started Using external display de vices Adjusting T ouchPad™ settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to ran dom locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activ ate other user interface elements. For help with[...]

  • Page 77

    77 Getting Started Using an external k e yboard Connecting an external m onitor or projector Y ou can easily attach an external monitor or projector to your computer if you need a lar ger screen. T o do this: 1 Read the directions that came with the monitor to see if you first need to install ne w software. 2 Connect the monitor’ s video cable to[...]

  • Page 78

    78 Getting Started Connecting a printer Connecting a printer Y our printer documentation may require you to install the printer software before physically connecting the printe r to your computer . If you do not install the software as instructed by the printer manufacturer , the printer may not function correctly . Read the documentation that came[...]

  • Page 79

    79 Getting Started T urning off the computer Setting up a printer Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play , follo w these steps to set it up for the first time. Y ou only need to set up t[...]

  • Page 80

    80 Getting Started T urning off the computer Options for turning off the computer Depending on the operating sy stem installed, you have more than one option av ailable for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut down or Hibernate command if you will not be using the computer for s[...]

  • Page 81

    81 Getting Started T urning off the computer For information on ho w to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page 84 . Sleep mode The Sleep command places the comput er into a power -saving mode. Sleep sa ves the current state of the computer to memory so that, when you restart the comp uter , you c[...]

  • Page 82

    82 Getting Started T urning off the computer Using the Shut down command The Shut do wn command complet ely shuts down the computer without saving your work or the cu rrent state of th e computer . This command closes all open program s, shuts down the operating system, and then turns off your computer . T o turn off your computer using the Shut do[...]

  • Page 83

    83 Getting Started T urning off the computer 2 Click Change plan s ettings under the po wer plan to be customized. The Edit Plan Settin gs window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 4 Double-click P ower b uttons and lid to display[...]

  • Page 84

    84 Getting Started T urning off the computer These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power . ❖ Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel. ❖ Po wer button action Set this option to Sh[...]

  • Page 85

    85 Getting Started T urning off the computer 2 Click Hibernate in the pop-up menu . The computer sav es the state of all open progr ams and f iles, turns of f the display , and then turns of f. Configuring Hibernation mode options Y ou can place the computer into Hibernation mode by either pressing the power b utton or closing the display panel. Y [...]

  • Page 86

    86 Getting Started T urning off the computer 4 Double-click P ower b uttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of P ower Options screen 5 Select Hibernate for the options you want. These options can be set separately for how they operate while the computer is running on battery power or while[...]

  • Page 87

    87 Getting Started T urning off the computer Starting again from Hibernation mode T o start up the computer from Hibernation mode, press the power button until the ON/OFF light gl o ws white. The com puter returns to the screen(s) you were using. If you put the computer in Hib ernation mode by closing the display panel, you can start it again by op[...]

  • Page 88

    88 Getting Started T urning off the computer T o use any of these methods, you f irst need to enable them using the Power Options feature. 1 Click Start , Contro l Panel , System and Security , and then Po wer Options . The Po wer Options window appears. 2 Click Change pl an settin gs under the power plan to be customized. The Edit Plan Settin gs w[...]

  • Page 89

    89 Getting Started T urning off the computer 5 Double-click P ower b uttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of P ower Options scr een 6 Select Sleep for the options you want. These options can be set separately for how they operate while the computer is running on battery power or while co[...]

  • Page 90

    90 Getting Started Customizing your comp uter’ s settings Starting again from Sleep mode T o start up the computer from Sleep mode, press the power b utton until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you place the comput er in Sleep mode b y closing the display panel, you can start it again by open[...]

  • Page 91

    91 Getting Started Caring for your computer Moving the computer Before moving your computer, e ven across the room, make sure all driv e activity has ende d (the inter n al storage driv e and optical disc dri ve indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick up the computer by its display panel or by[...]

  • Page 92

    92 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the internal storage drive. If the netw ork you are using goes down and you must restart your [...]

  • Page 93

    93 Learning the Basics Using the ke yboar d ❖ Back up your files to ex ternal media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put of f backing up because it takes time. Ho wev er , if your internal storage drive suddenly fails, you will lose all the data on it unless you hav e a separate bac[...]

  • Page 94

    94 Learning the Basics Using the ke yboar d Keep liquids, including cleaning fluid, out of the computer’ s keyboard, speaker , and other openings. Never spray cleaner directly onto the computer and/or display . Never use harsh or caustic chemical products to clean the computer . Character keys T yping with the character keys is very much like typ[...]

  • Page 95

    95 Learning the Basics Starting a pr ogr am Special Windows ® keys (Sample Illustration) Special W indows ® keys Y our computer’ s k eyboard has one ke y and one button that hav e special functions in W indows ® : ❖ Win d ow s ® key —Open s the Start menu ❖ Application k ey —Has a similar functio n as the secondary mouse button Starti[...]

  • Page 96

    96 Learning the Basics Starting a pr ogram 2 Click the program group, in this example, Acces sories . The Accessories menu is displayed. 3 Click the pr ogram, in this e xample, Wo r d P a d . W ordPad opens. T o close the program, click the Clo se button in the upper-right corner of the program’ s window . Starting a program from Windows ® Explo[...]

  • Page 97

    97 Learning the Basics Saving your work Starting a program using the Search programs and files field This example uses the Start menu’ s Search programs and f iles field to start W ordPad: 1 Click Start to display the Start menu. The Search programs and files f ield appears at the bottom of the Start menu. (Sample Image) Sear c h pr ograms and f [...]

  • Page 98

    98 Learning the Basics Saving your work Saving files 1 Click on the arrow in the upper -left corner of your W indows ® -based application to display the drop-down menu, and then click Sav e . If you are working with a docum ent that already has a f ile name, this i s all you need to do. If you created a ne w document, your program displays a Sav e[...]

  • Page 99

    99 Learning the Basics Printing your work Microsoft ® W ord file. Creating your own extension is usually unwise, since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly . TECHNICAL NOTE: By default, the Windows ® operating system does not show file extensions. For information on showing or hidin[...]

  • Page 100

    100 Learning the Basics Backing up your work 3 Specify the print parameters. For e xample, the range of pages and number of copies to print. 4 Click Print . Backing up your work Back up all the files you create in case something happens to your computer . Y ou can back up your files to dif ferent types of media such as CDs, D VDs, external stor age[...]

  • Page 101

    101 Learning the Basics Using the optical disc drive TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to over write a file that already exists on the internal storage drive. Make sure the backup v ersion is the one you want before overwriting the existing file. Using the optical disc drive Optical storage is a pop ula[...]

  • Page 102

    102 Learning the Basics Using the optical disc drive Drive in-use indicator light —Indicates when the driv e is in use. Eject button —Press to release the disc tray . Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the dis c or the drive. When the disc tray is open,[...]

  • Page 103

    103 Learning the Basics Using the optical disc drive 5 Hold the disc by its edges and check that it is free of dust. If the disc is dusty , clean it as described in “Caring for optical discs” on page 106 . 6 Place the disc carefully in th e disc tray , label side up. (Sample Illustration) P ositioning the disc in the drive 7 Gently press the di[...]

  • Page 104

    104 Learning the Basics Using the optical disc drive Playing an audio CD Insert an audio CD and close the disc tray . If the computer is turned on, the default player opens. ❖ T o play the CD or to pause, click the Play/pause b utton. ❖ T o stop the CD, click the Stop button. Before putting on headphones to listen, turn the volume down. Do not [...]

  • Page 105

    105 Learning the Basics Using the optical disc drive Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your T oshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other com[...]

  • Page 106

    106 Learning the Basics T oshiba’ s online r esour ces 2 Pull the tray out until it is fully open , remove the disc, and place it in its protecti ve co ver . 3 Gently press the tray in to close it. Caring for optical discs ❖ Store your discs in their original con tainers to protect them from scratches and k eep them clean. ❖ Do not bend a dis[...]

  • Page 107

    107 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your com puter while trav eling. T oshiba’ s energy-saver design Y our computer enters a l o w-power suspension mode when it is not being used, thereby conserving energy and sa ving money in the process. It has a number of other features that enhanc e its energy ef ficiency [...]

  • Page 108

    108 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only , and does not indicate the battery life that will be obtained b y any indi vidual user . Actual battery life may vary co nsiderably from specifications depending on pro duct model, configuration, applications , power manage[...]

  • Page 109

    109 Mobile Computing Char ging ba tteries TECHNICAL NOTE: Depending on your system, the R TC batter y may only charge while the computer is turned on. Power management Y our computer ships with the power management options preset to a configuration that will provide the most stable operating en vironment and optimum system performan ce for both A C[...]

  • Page 110

    110 Mobile Computing Char gi ng batteries Charging the main battery T o charge the main battery while it is in your computer, plug the computer into a li ve electrical ou tlet. The battery char ges whether the computer is on or off. TECHNICAL NOTE: The recharging of the batter y cann ot occur when your computer is using all of the pow er provided b[...]

  • Page 111

    111 Mobile Computing Monitoring main battery power T o recharge the R TC battery , plug th e computer into a liv e electrical outlet and leav e the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low , the real-time clock and calendar may display t[...]

  • Page 112

    112 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command). (Sample Illustration) P ower and batt ery light locations System indicator lights [...]

  • Page 113

    113 Mobile Computing Monitoring main battery power Determining remaining battery power Wait a few moments after turning on the computer before trying to monitor the remaining battery power . The computer needs this time to check the battery’ s remaining capacity and perform its calculations. Mov e the pointer ov er the po wer icon in the notifica[...]

  • Page 114

    114 Mobile Computing Monitoring main battery power Setting batter y notifications Y ou can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery po wer has been reached. Y ou can also set the computer to enter Sleep mode or Hibernation mode or to complet ely po wer do wn when the notif ica[...]

  • Page 115

    115 Mobile Computing Monitoring main battery power ❖ How much you use the internal storage dri ve or other optional devices ❖ Where you are working, since operating time decr eases at low temperatures There are v arious ways in which you can conserv e power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which sa[...]

  • Page 116

    116 Mobile Computing Using the T OSHIB A eco power plan 2 Select an appropriate plan for your work en vironment or create your own custom plan. 3 Click Create a po wer plan in the left pane to set up a new plan. T o edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change pl an settings to choose the plan you want t[...]

  • Page 117

    117 Mobile Computing Changing the main battery Changing the main batter y When your main battery has ru n out of power , you have two options: plug in the A C adaptor or install a char ged main battery . Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive obj[...]

  • Page 118

    118 Mobile Computing Changing the main battery 6 Slide the battery release latch to release the battery . 7 Pull the discharged battery out of the computer . (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery [...]

  • Page 119

    119 Mobile Computing Changing the main battery If the battery does not slide into the slot easily , move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the ba ttery 3 Slide the battery release lo ck to the locked position. (Sample Illustration) Locking the bat[...]

  • Page 120

    120 Mobile Computing T aking car e of your battery T aking care of your batter y The follo wing sections offer tips on how to take care of your battery and prolong its life. Safety precautions ❖ If the battery pack produces an odor , o verheats or changes color or shape while it is being used or charged, turn of f the computer’ s power immediat[...]

  • Page 121

    121 Mobile Computing Disposing of used batteries Maintaining your batter y Fully discharging your battery pack will allo w better accurac y of the battery meter . T o fully discharge your battery pack: ❖ Periodically , disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing[...]

  • Page 122

    122 Mobile Computing Disposing of used b atteries Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can ca use a battery pack to explode and/or release caustic liquid, both which may possibly cause serious injury . Always dispose of used [...]

  • Page 123

    123 Mobile Computing T raveling tips T raveling tips The en vironmental precautions listed in “Selecting a place to work” on page 39 , also apply while traveling. ❖ Nev er leav e your computer on a sunny ledge or in a place where it could get wet or covered in dust. ❖ Always tra vel with the comput er in a carrying case. T oshiba of fers a [...]

  • Page 124

    124 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the desktop The desktop is the launching pad for everything you can do in the W indows ® operating system. Y ou can use its features to start programs, find documents, set up system componen ts, and pe[...]

  • Page 125

    125 Exploring Y our Computer’ s Features Exploring the desktop Finding your way around the desktop Y our computer’ s desktop includes sev eral standard features: icons, Start button, taskbar , notification area, and background pattern. (Sample Image) W indows ® operating system desktop Icons An icon represents a folder , file, or program that [...]

  • Page 126

    126 Exploring Y our Computer’ s Features Explorin g the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Re cycle Bin to hold these files. In this case, Windows ® will prompt you to either permanently delete the file(s) or cance[...]

  • Page 127

    127 Exploring Y our Computer’ s Features Setting up for communications T askbar Each time you open a program, a button associated with that program appears on the taskbar . With some programs, a b utton appears on the taskbar for each document or window you open. Y ou can use these buttons to quickly switch between th e programs or windows. T o m[...]

  • Page 128

    128 Exploring Y our Computer’ s Features Setting up for communications For information on ho w to set up a wireless connection, refer to your wireless networking device documentation or your network administrator . T o enable or disable wireless communication, use the F8 Hot Key . For more information see “Hot Keys” on page 178 . When the Wir[...]

  • Page 129

    129 Exploring Y our Computer’ s Features Explorin g audio featur es Exploring audio features Y ou can use your computer to record sounds usi ng the computer’ s internal microphone (av ailable on certain models) or an opti onal external microphone. Y ou can listen to sound files or audio CDs using the built-in speakers, headphones, or e xternal [...]

  • Page 130

    130 Exploring Y our Computer’ s Features Using the W eb Camera TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer . T o play back sound files through ex ternal speakers or headphones: 1 Locate the headphone jack on the com[...]

  • Page 131

    131 Exploring Y our Computer’ s Features Using the Memory car d r eader Using the Memory card reader (A vailable on certain models.) The Memory card reader suppor ts the use of Memory Stick ® , Memory Stick PR O™, Memory Stick P R O Duo™, Memory Stick Duo™, Secure Digital™ (SD™), or MMC ® (MultiMediaCard ® ) media. These media can be[...]

  • Page 132

    132 Exploring Y our Computer’ s Features Using the Memory car d r eader When inserting memory media, do not touch the metal contacts. Y ou could expose the storage area to static electri city , which can destroy data. Removing memor y media 1 Prepare the card for remov al by clicking on the Show hidden icons button ( ), if necessary , in the noti[...]

  • Page 133

    133 Exploring Y our Computer’ s Features Using the eSA T A/USB combo port Using the eSA T A/USB combo port (A vailable on certain models.) Y our computer includ es an eSA T A/USB combo port, which can be used with both eSA T A (external Serial Advanced T echnology Attachment) de vices and USB devices. The eSA T A interface supports fast data tran[...]

  • Page 134

    134 Chapter 5 Utilities Y our computer includes sev eral utilities designed to help you to reconfigure your system to best meet your individual needs. T ogether , these allo w you to ascerta in certain system details, set additional options, or change default optio ns. These utilities are described in this chapter . The utilities described in this [...]

  • Page 135

    135 Utilities TOSHIB A Assist ❖ TOSHIB A eco Utility™ ❖ TOSHIB A Service St ation ❖ TOSHIB A PC Health Monitor TOSHIBA Assist The TOSHIB A Assist pro vides qui ck access to computer functions and allows you to customize a range of com puter settings. T o access TOSHIB A Assist, click Start , All Programs , TOS H IBA , Utilities , and then T[...]

  • Page 136

    136 Utilities TOSHIB A Assist Secure The features av ailable in this category are: ❖ Supervisor password ❖ User password (Sample Image) T OSHIBA Assist window – Secur e tab[...]

  • Page 137

    137 Utilities TOSHIB A Assist Protect & Fix The features av ailable in this category are: ❖ TOSHIB A PC Diagnostic T ool Utility ❖ TOSHIB A HDD Protection Utility (Sample Image) T OSHIBA Assist window – Pr otect & Fi x tab[...]

  • Page 138

    138 Utilities TOSHIB A Assist Optimize The features av ailable in this category are: ❖ Mouse Utility ❖ TOSHIB A Hardware Se tup (Hardware Settings) ❖ TOSHIB A Accessibility ❖ TOSHIB A Face Recognition Utility ❖ TOSHIB A eco Utility™ (Sample Image) T OSHIBA Assist window – Optimize tab[...]

  • Page 139

    139 Utilities TOSHIB A Applicati on Installer TOSHIBA Application Installer The TOSHIB A Application Installer allows you to reinstall the dri vers and applications that were originally bundled with your computer . T o reinstall driv ers and applications: 1 Click Start , All Pr ograms , My To s h i b a , and then TO S HI BA Application Installer . [...]

  • Page 140

    140 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again. TOSH IBA support s sev eral type s of passwords on your c omputer: ❖ A po wer-o n passwo[...]

  • Page 141

    141 Utilities Setting passwor ds 3 Click the Supervisor Password ic on. The Supervisor Password tab of the T OSHIBA P assword Utility window appears. (Sample Image) Supervisor P asswor d tab 4 Click Registered . 5 Enter your pas sword, and then enter it ag ain to verify . 6 Click OK . The supervisor password util ity dialog box appears. 7 Select Ab[...]

  • Page 142

    142 Utilities Setting passwor ds 6 Click OK to ex it. 7 Restart the system to complete the process. Using a user password A user password provides po wer -on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later acces[...]

  • Page 143

    143 Utilities TOSHIB A F ace Recognition Utility TOSHIBA Face Recognition Utility Y our computer may come with the TOSHIB A Face Recognition utility . This utility provides another way to log on to y our computer . For high security purposes, TOSHIBA Face Re cognition is not a suitable substitute for Windows ® passwords. T o ensure the security of[...]

  • Page 144

    144 Utilities TOSHIB A PC Dia gnostic T ool Utility TOSHIBA PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Refer to the online Help documentatio n within the application for additional help. The TOSHIBA PC Diagnostic T ool u tility may show tests for features you do not have. This is normal and[...]

  • Page 145

    145 Utilities TOSHIB A HDD Pr otection Utility TOSHIBA HDD Protection Utility The TOSHIB A HDD Protection Utility controls your computer’ s hard disk dri ve (HDD) protection feature, which parks the HDD whene ver motion is detected on the computer . Using this utility , you can enable or disable hard disk driv e (HDD) protection, and set the moti[...]

  • Page 146

    146 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. T o access the Mouse utility: 1 Click Start , Contro l Panel , Hardware and Sound , and then under Devices and Printers , click Mouse , or click the Mouse icon in the Op timize tab of TOSHIB A Assist . The Mouse Properties screen[...]

  • Page 147

    147 Utilities TO S H I B A H a rd w a re S e t u p TOSHIBA Hardware Setup TOSHIB A Hardware Setup is the TOSHIB A configuration management tool av ailable through th e W indows ® operating system. T o access it: ❖ Click Start , All Programs , TOSH IBA , Utilities , and then HWSetup , or click the TO S HI BA H a rdw a re S e tt in g s icon in the[...]

  • Page 148

    148 Utilities TO S H I B A H a rd w a re S e t u p ❖ Display —Allows you to change various default settings for the built-in display ❖ General —Allo ws you to view the current BIOS version or change certain settings back to their default values ❖ Ke y b oa rd —All ows you to access the w ake-on keyboard function ❖ LAN —Allows you to[...]

  • Page 149

    149 Utilities TOSHIB A Accessibili ty TOSHIBA Accessibility The TOSHIB A Accessibility utility allows you to use the Fn ke y to create a hot key combination wit h one of the function ke ys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a sti cky key , meaning you can press it once, [...]

  • Page 150

    150 Utilities TOSHIB A eco Utility™ TOSHIBA eco Utility™ The TOSHIB A eco Utility™ monitors your power sa vings from using the eco power plan by tracking real-time power consumption and accumulated savings o ver time. T o access the T OSHIB A eco Utility™, do one of the following: ❖ Click Start , All Programs , TOSH IBA , Utilities , and [...]

  • Page 151

    151 Utilities TOSHIB A Service Station TOSHIBA Service Station The TOSHIB A Service Station helps you keep your ne w computer running at its best by notifying you when updated software, firmw are, documentation or othe r information is av ailable for your computer . The TOSHIBA Service Station will alert you when updates are av ailable, and you can[...]

  • Page 152

    152 Utilities TOSHIB A PC Health Monitor Y ou may disable the TOSHIB A PC Health Monitor at an y time by uninstalling the software via t he W indows ® Control P anel. Doing so will automatically delete all collected inform ation from the internal storage dri ve. The TOSHIB A PC Health Mo nitor software does n ot extend or modify TOSHIB A's ob[...]

  • Page 153

    153 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help fro m your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems b y yourself. It cov ers the problems you are most li[...]

  • Page 154

    154 If Something Goes Wrong Pr oblems when you turn on the computer 2 Click the A pplications tab . If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, c[...]

  • Page 155

    155 If Something Goes Wrong Pr oblems when you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indows normally . This can happen if the computer was put into Sl eep mode and the battery has discharged. If you performed a sh[...]

  • Page 156

    156 If Something Goes Wrong The W indo ws ® operating system is not working If the trickle-charging does not prov e ef fectiv e, visit the T oshiba W eb site at pcsupport.tosh iba.com and see the Support Bulletin Step-Charging the computer’ s battery (click the Ask Iris ® link and search for the s upport b ulletin by name). 4 Connect the A C ad[...]

  • Page 157

    157 If Something Goes Wrong The W indo ws ® operating system is not working ❖ The operating system responds dif ferently from the norm al routine. ❖ The screen does not look right. Unless a hardware de vice has failed, probl ems usually occur when you change the system in some way such as installing a ne w program or adding a device. If you ex[...]

  • Page 158

    158 If Something Goes Wrong The W indo ws ® operating system is not working If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is v ery slow . Many f actors contribute to the speed with which you can surf the Internet. They include: network speed, netwo[...]

  • Page 159

    159 If Something Goes Wrong F ixing a pr oblem with Device Manag er Fixing a problem with Device Manager Device Manager pro vides a way to check and change the configuration of a de vice. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for ad[...]

  • Page 160

    160 If Something Goes Wrong Memory pr oblems Memory problems Incorrectly connected or faulty memory modu les may cause errors that seem to be hardware or ev en software related. It is worthwhile checking for these firs t: 1 Click Start , and then click the Shut do wn button in the lo wer-right corner of the Start menu. The computer shuts do wn comp[...]

  • Page 161

    161 If Something Goes Wrong P ower and the batteries If the A C po wer light stil l does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance. The A C adaptor and power cord/c able work corr ectly , b ut the battery will not charge. The battery does not charge while the computer is consuming full po w[...]

  • Page 162

    162 If Something Goes Wrong K e yboar d pr oblems Keyboard problems If, when you type, strange things happen or nothin g happens, the problem may be related to the keyboard itself. Y ou hav e connected an exter nal keyboard and the operating system displays one or mor e keyboard error messages. Y ou may need to update your keyboard dri ver . Refer [...]

  • Page 163

    163 If Something Goes Wrong Disk or storag e drive pr oblems A message displays saying that ther e is a problem with y our display settings and tha t the adap ter type is incorrect or the curren t settings do not work with y our hardwar e. Reduce the size of the color palette to one that is supported by the computer’ s internal display . T o chan[...]

  • Page 164

    164 If Something Goes Wrong Disk or storag e drive pr oblems Error -checking This feature is not available for optical disc drives. Run Error-checking, which a nalyzes the direct ories and files on the storage dri ve and repairs any damage it f inds. T o run Error-checking: 1 Click Start , and then Comput er . 2 Right-click the driv e you want to c[...]

  • Page 165

    165 If Something Goes Wrong Optical disc drive pr oblems Optical disc drive problems Y ou cannot access a disc in the dri ve. If the optical disc driv e is an exte rnal dri ve, mak e sure the two USB cables or the A C adaptor cable are properly connected to the computer and refer to the document ation that came with your dri ve. Make sure the tray [...]

  • Page 166

    166 If Something Goes Wrong Sound system pr oblems The disc will not come out of the driv e when y ou click the eject button on the scr een. Press the b utton on the optical di sc driv e itself. For additional information see “Y ou press the disc eject button, b ut the dri ve tray does not slide out. ” on page 165 . Sound system problems No sou[...]

  • Page 167

    167 If Something Goes Wrong W i r eless networking pr oblems T ry printing another file. For exam ple, you could create and attempt to print a short test file using Notepad. If a Notepad f ile prints correctly , the problem may be in yo ur original file. If you cannot resolve the problem, contact the printer’ s manufacturer . The printer will not[...]

  • Page 168

    168 If Something Goes Wrong W ireless networking pr oblems ❖ Check the W indo ws ® Control Panel's Device Manager to verify that the W i-Fi ® adapter is recognized by the W indo ws ® operating system, and that the dri ver is loaded. T o access the Device Manager , click Start , Control P anel , System and Security , and then System . Care[...]

  • Page 169

    169 If Something Goes Wrong D VD operating pr oblems DVD operating problems If you experience a problem playing D VDs, you may be able to fix the problem yourself. For general problems playing a D VD title, try the following steps: 1 V erify that the disc is in a format that the dri ve supports. 2 Ensure that the disc is proper ly inserted in the d[...]

  • Page 170

    170 If Something Goes Wrong Develop good computing habits Develop good computing habits Sa ve y our work fr equently . Y ou can never predict when your co mput er will lock, fo rcing you to close a program and lose unsaved changes. Man y software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! [...]

  • Page 171

    171 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The W indo ws ® operating system offers some easy-to-use features for backing up your W indows ® settings and your data - documents and other important files. T ake advantage of these features to protect yourself from [...]

  • Page 172

    172 If Something Goes Wrong Develop good computing habits Then, at a later time, you can re-establish your Windo ws ® configuration using the sa ved restore point. T o do th is: 1 Click Start , All Programs , Acces sories , System T ools , and then System Restore . 2 Select Recommended restor e or Choose a different r estore point , and then click[...]

  • Page 173

    173 If Something Goes Wrong Develop good computing habits Follo w these steps to back up y our computer or files to optical discs, or a storage driv e: Y ou cannot back up the computer while running on battery power . Connect the AC adaptor before continuing. 1 Prepare your backup tar get by c onnecting it and/or inser ting a blank optical disc in [...]

  • Page 174

    174 If Something Goes Wrong Develop good computing habits ❖ Restart the W indo ws ® operating system. Alw ays restart th e W indows ® operating system after each installation, ev en if the installation utility does not prompt you to do so. This will ensure that the installation is complet ed, and will clean up anything that the installation uti[...]

  • Page 175

    175 If Something Goes Wrong If you need further assistance If you need further assistance If you have follo wed the recomm endations in this chapter and are still having problems, you may n eed additional technical assistance. This section contains the step s to tak e to ask for help. Before you contact T oshiba Since some problems m ay be related [...]

  • Page 176

    176 If Something Goes Wrong Other T oshiba Internet W eb sites ❖ Name and version of the program in volv ed in the problem along with its i nstallation media ❖ Information about what you were doin g when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the T o shiba Customer Support Center: W ithi[...]

  • Page 177

    177 If Something Goes Wrong T oshiba’ s worldwide off ices For more information on additio nal T oshiba worldwide locations, please visit: www .toshiba. co.jp/i ndex. htm . Italy Centro Direzionale Colleoni Palazzo Perseo Vi a P a r a c e l s o 1 0 20041, Agrate Brianza Milano, Italy Jap an T oshiba Corporatio n, PCO-IO 1-1, Shibaura 1-Chome Mina[...]

  • Page 178

    178 5.375 x 8.375 ver 2.3 Appendix A Hot Keys Hot keys provide a quick way to mo dify selected sy st em functions and to launch applications. Hot Key Cards The Hot Ke y Cards are used to set or modify the following system functions: ❖ Brightness control ❖ W ireless ❖ Mute[...]

  • Page 179

    179 Hot Keys Hot ke y functions 5.375 x 8.375 ver 2.3 Hot key functions Hot key functions are performed by pressing the associated hot key . This section lists the av ailable hot key functions. Hot keys are keys that, when pressed, turn system functions on and off. Hot keys have a legend on the key indicating the option o r feature the key controls[...]

  • Page 180

    180 Hot Keys Hot ke y functions 5.375 x 8.375 ver 2.3 LCD brightness down LCD brightness up Press this hot key to reduce the screen brightness. (Sample Image) LCD brightness down Press this hot ke y to increase the screen brightness. (Sample Image) LCD brightness up[...]

  • Page 181

    181 Hot Keys Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices Web Camera Volume down V olume up This hot key enables/disables the optional wireless devices installed in your computer . Press this hot key to display the following options: (Sample Image) W ireless communication options ❖ T o enable W i-Fi ® , select [...]

  • Page 182

    182 Hot Keys Hot ke y functions 5.375 x 8.375 ver 2.3 Mute ON/OFF Press this hot key to mute all system sounds. (Sample Image) Mute ON/OFF[...]

  • Page 183

    183 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v arious parts of the world. USA UL ap pr oved Canada CSA approv ed United Kingdom BS ap pr oved Europe VD A appro[...]

  • Page 184

    184 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this user’ s guide. AC Alternating Current BIOS Basic Input/Output System BD-R OM Blu-ray Disc Read -Only Memory bps bits per second CD Compact Disc CD-R OM Compact Disc Read-Only Memory CD-R[...]

  • Page 185

    Glossary 185 DIMM Dual Inline Memo ry Module DOS Disk Operating System DPI Dots Per Inch DV D Dig ital V ersat ile (or V ideo) Disc DV D - R O M Dig ital V ersat ile (or V ideo) Disc Read-Only Memory EPR OM Erasable Programmable Read-Only Memory eSA T A external Serial Advanced T echnology Attachment FAT File Allocation T able FCC Federal Communica[...]

  • Page 186

    186 Glossary RO M Read-Only M emory RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld W ide W eb Te r m s The following terms may appear in this user’ s guide. A active-mat[...]

  • Page 187

    Glossary 187 B backup —A copy of a f ile, usually on a remov able disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication device, such as a printer or mo dem, transmits in formation. Baud rate is the nu mber of signal changes per second (not necessarily[...]

  • Page 188

    188 Glossary C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than acces sing it from the computer’ s main memory . See also CPU ca che, L1 c ache, L2 cach e. CD —An individual compact disc. See also CD-R OM. CD-ROM (Compact Disc Read-Onl y Memory)[...]

  • Page 189

    Glossary 189 CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and program s. See also cach e, L 1 ca che, L2 c ache. cursor —An on-screen symbol (usually a flashing vertical line) that indicates the position wh[...]

  • Page 190

    190 Glossary document —Any file created with an appl ication an d, if saved to disk, gi ven a name by which it can be retrie ved. See also fil e . double-click —T o press and release the point ing device’ s primary button rapidly twice without moving the pointi ng device. In the W indo ws ® operating system, this refers to th e pointing devi[...]

  • Page 191

    Glossary 191 F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, information used by a program, or a document. See also docum ent. File Allocation T able (F A T ) —The section of a s t o r a g e d r ive that keeps track of the location of stored files. fil e n am e —A set of characters th[...]

  • Page 192

    192 Glossary H DM I ( High-Definition Multimedia Interface) —A n interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. HDMI-CEC (HDMI Consumer Electronics Control) —One A/V component can control another while using thi s function, if connected wi[...]

  • Page 193

    Glossary 193 LAN (Local Area Network) —A group of com puters or other devices dispersed ov er a relati vely limited area and connected by a communications link that enables any de vice to interact with an y other on the network. LED (Light Emitting Diode) —A so lid state lamp (SSL) that uses light- emitting diodes (LEDs) as the source of li ght[...]

  • Page 194

    194 Glossary motherboard —The computer’ s main circuit board that contains the processor , memory , and other primary com ponents. MS-DOS pr ompt —See system pr ompt. multi-function drive —A D VD dri ve that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video [...]

  • Page 195

    Glossary 195 password —A unique string of characters en tered by a user to verify his or her identity to the comput er or the network. PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, netw ork adapter, sound card, or SCSI adapter[...]

  • Page 196

    196 Glossary Random Access Memory —See RAM. Read-Only Memory —See RO M . reb o ot —See boot , re s t a r t . removable disk —A disk that can be remov ed from a disk dri ve. A Flash dri ve is one example of a remov able disk. res o lu ti o n —A measure of the sharpness of the images that can be produced by a printer or displayed on a scree[...]

  • Page 197

    Glossary 197 shortcut —See k eyboar d shortcut . Sleep —A feature o f some W indo ws ® operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software —Se e pr ogram. Compare har d war e. solid state driv e —A data storag[...]

  • Page 198

    198 Glossary W We b —See W o rld W ide W eb . Wi- F i ® —A registered trademark term of the W i-Fi Alliance that stands for W ireless Fidelity , and is anot her term for the communication protocol to permit an Ethernet connect ion using wireless communication components. W orld Wide W eb (www) —The worldwide network of W e b sites linked tog[...]

  • Page 199

    199 Index A A C adaptor 43 AC p ow e r 109 A C power light 43 accessing network 128 adding memory check total memory 57 memory (optional) 48 optional external devices 48 adequate ventilation cooling fan 42 adjusting T ouchPad™ settings 76 audio features 129 B backing up files 93 , 100 battery battery life 108 Call2Recycle™ 122 care 120 , 121 ch[...]

  • Page 200

    200 Index setting notifications 114 battery indicator light 112 BIOS Setup see TOSHIB A Hardware Setup but t on eject, optical disc driv e 102 power 47 Shut down 50 , 82 start 126 C Call2Recycle™ battery 122 caring for your computer 90 changing battery 117 character keys 94 charging the battery 45 cleaning the computer 90 communications network c[...]

  • Page 201

    201 Index caring for discs 106 removing with compu ter off 105 removing with compu ter on 105 D VD player troubleshooting 169 DV D s using 101 E eject button optical disc driv e 102 eject, optical disc driv e 102 ENERGY ST AR® 34 eSA T A troubleshooting 174 eSA T A/USB combo port Using 133 using 133 exploring desktop 124 external de vices keyboard[...]

  • Page 202

    202 Index Internet hot key 179 K keyboard Alt ke ys 94 character keys 94 Ctrl keys 94 Fn key 94 function keys 94 special W indo ws® keys 95 troubleshooting 162 using 93 keyboard, e xternal 77 keys Ctrl Fn Alt 94 function keys 94 L LCD brightness down hot key 180 LCD brightness up 180 LEDs system indicator light s 112 A C adaptor light 111 A C powe[...]

  • Page 203

    203 Index handling 103 inserting 102 playing optical m edia 104 positioning 103 recording optical media 104 removing with compu ter off 105 removing with compu ter on 105 optical disc driv e caring for optical discs 106 components 101 driv e in-use indicator light 102 eject button 10 2 handling an opti cal disc 103 inserting an opti cal disc 102 ma[...]

  • Page 204

    204 Index creating recov ery D VDs/media 66 erasing internal storage dri ve 70 installing driv ers and applications 72 internal storage driv e 57 out-of-box state 59 restoring from recovery D VDs/ media 68 to custom size partition 61 without changing drive partitions 64 recycle bin icon 125 registering computer 48 removing an optical disc with comp[...]

  • Page 205

    205 Index W indows® Start menu 95 starting a program from Start 95 starting again from Hibernatio n mode 87 Sleep mode 90 Startup menu problem solving 157 supervisor password, deleting 141 supervisor password, set up 140 system indicator light s AC p o w e r 43 dri ve in-use indicator 102 LEDs 44 , 45 , 47 , 84 , 87 , 90 , 111 , 112 , 130 T taskba[...]

  • Page 206

    206 Index optical disc driv e 165 power and batteries 160 printer 166 restore points 171 screen does not look correct/ flickers 162 slo w Internet connection 158 sound system 166 trouble running discs 165 trouble running program s 164 URL address not found 158 W indows® operating system not wor ki ng 156 wireless netw orking 167 turning off comput[...]