Toshiba L50-B/L50D-B/L50t-B/ L50Dt-B manual

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Table of contents for the manual

  • Page 1

    User's Manual Satellite L50-B/L50D-B/L50t-B/ L50Dt-B Satellite S50-B/S50D-B/S50t-B/ S50Dt-B Satellite C55-B/C55D-B/C55t-B/ C55Dt-B Satellite Pro L50-B/L50D-B/L50t- B/L50Dt-B Series[...]

  • Page 2

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ..........................................................................[...]

  • Page 3

    External Display .................................................................................. 4-28 Security lock ........................................................................................ 4-30 Optional TOSHIBA Accessories ........................................................ 4-31 Sound System and Video mode ..................[...]

  • Page 4

    User's Manual iv[...]

  • Page 5

    Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2014 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permissi[...]

  • Page 6

    Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are [...]

  • Page 7

    TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB 2.0 and 3.0) ports, HDMI port and Headphone/Microphone combo jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user?[...]

  • Page 8

    This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented [...]

  • Page 9

    VCCI Class B Information (Japan Only) この装置は、クラスB情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従っ[...]

  • Page 10

    Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Direct[...]

  • Page 11

    Following information is only for Turkey: Disposal of products: The crossed wheelie bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end-of-life, to protect environment and human health, it should be given to nearest collection recycling or disposal center. For mor[...]

  • Page 12

    NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM OpenSSL Tool[...]

  • Page 13

    6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit" ( http://www.openssl.org/ ) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LI[...]

  • Page 14

    Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this lis[...]

  • Page 15

    Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit lice[...]

  • Page 16

    `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files distributed in the o[...]

  • Page 17

    Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Pr[...]

  • Page 18

    ENERGY STAR ® Program Your Computer model may be ENERGY STAR ® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy effici[...]

  • Page 19

    The drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. Use of controls, adjustments or the performance of procedures other than those specified may result in hazardou[...]

  • Page 20

    Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any [...]

  • Page 21

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm r[...]

  • Page 22

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injur[...]

  • Page 23

    Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and [...]

  • Page 24

    Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice. Tap the touch screen twice (only for touch screen models). HDD or Hard disk drive Some [...]

  • Page 25

    Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power. The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a[...]

  • Page 26

    1. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on you[...]

  • Page 27

    Figure 2-4 Opening the display panel 1 1. Display panel Product appearance depends on the model you purchased. Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Do not put your fingers in the gap between the LCD panel and battery pack when closing your LCD, otherwise[...]

  • Page 28

    Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Power Condition Descriptions section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system. Volume cannot be adjusted during Windo[...]

  • Page 29

    2. Make sure all disk/disc activity has stopped before removing the disk/ disc. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. Never turn off the power while an application is running. Doing so could cause loss of data. Never turn off the power, disconnect an external storage device or remove [...]

  • Page 30

    Before entering Sleep Mode, be sure to save your data. Do not switch to Sleep Mode while transferring data to external media, such as USB devices, memory media or other external memory devices. Data will be lost. When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, clic[...]

  • Page 31

    When the computer is in Sleep Mode, the Power indicator will blink white. If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off. Sleep Mode limitations Sleep Mode will not function under the following cond[...]

  • Page 32

    Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid. In order to define these settings, you can follow the steps as described below: 1. Click Start -> Control Panel -> System and Security -> Power Options . 2. Click Choose what the power button d[...]

  • Page 33

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully [...]

  • Page 34

    DC IN/Battery indicator The DC IN/Battery indicator shows the condition of the DC IN and the battery's charge - white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor. Please refer to the Power Condition Descriptions section for more information on this feature. Wireless communication[...]

  • Page 35

    DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer. LAN jack This jack lets you connect to a LAN. The adaptor[...]

  • Page 36

    Cooling vents The cooling vents help the processor to avoid overheating. Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™ memory card, miniSD™/microSD™ Card and MultiMediaCard™. Refer to the Memory media section for more information. Right side The following figure shows the right side of the computer. Figure 3-3 The righ[...]

  • Page 37

    Universal Serial Bus (USB 2.0 or 3.0) port One Universal Serial Bus port, which complies to the USB 2.0 or 3.0 standard, is provided on the right side of the computer. The USB port type may vary depending on the model you purchased. The port with blue color is USB 3.0 port. HDMI out port HDMI out port can connect with Type A connector HDMI cable. E[...]

  • Page 38

    Figure 3-5 The underside of the computer 1 2 1 1 1 2 1 2 1. Cooling vents 2. Battery pack Product appearance depends on the model you purchased. Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Forei[...]

  • Page 39

    Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. Figure 3-6 The front of the computer with the display panel open 5 1 8 8 9 7 6 11 12 2 4 3 10 13 5 1 8 8 7 6 11 12 2 4 3 9 10 13 User's Manual 3[...]

  • Page 40

    Figure 3-7 Top side of the touch screen model 5 1 2 4 3 1. Microphone 8. Display hinges 2. Web Camera LED 9. Power button 3. Web Camera 10. Power indicator 4. Microphone* 11. Keyboard 5. Wireless communication antennas (not shown) 12. Touch Pad 6. Display screen 13. Touch Pad control buttons 7. Stereo speakers * Provided with some models. Product a[...]

  • Page 41

    Display screen 39.6cm (15.6") LCD screen, may be configured with the following resolution depending on the model you purchased: HD, 1366 horizontal x 768 vertical pixels FHD, 1920 horizontal x 1080 vertical pixels Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat[...]

  • Page 42

    Touch Pad control buttons The two buttons located on the bottom of the Touch Pad are used like the buttons on a standard mouse - press the left button to select a menu item or to manipulate text or graphics designated by the pointer, and press the right button to display a menu or other function depending on the software you are using. Internal Har[...]

  • Page 43

    Hard Disk Drive or Solid State Drive The capacity of the hard disk drive varies depending on the model. To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Diagnostic Tool by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool . Please note that part of the hard disk's[...]

  • Page 44

    Graphics Processing Unit Graphics processing unit (GPU) performance may vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode. Legal Footnote (Graphics P[...]

  • Page 45

    AMD ® Vari-Bright ™ AMD GPU models may include the AMD ® Vari-Bright ™ feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running under battery mode using the internal LCD display only The Vari-Bright feature can be enabled in the AMD VIS[...]

  • Page 46

    Power on Power off (no operation) AC adaptor not connected Remaining battery capacity is above low battery trigger point • Operates • LED: off Remaining battery capacity is below low battery trigger point • Operates • LED: flashes amber Remaining battery capacity is exhausted Computer shuts down DC IN/Battery indicator Check the DC IN/Batte[...]

  • Page 47

    Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light. User's Manual 3-15[...]

  • Page 48

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen.[...]

  • Page 49

    Tap Simply tap your finger on the Touch Pad to act on items on the screen. (Similar to left-click) Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other (pinch) or away from each other (stretch). This will visually zoom in or out. Two-Finger Scroll Place two fingers down and slide them vertically or horizo[...]

  • Page 50

    Figure 4-1 Keypad indicators 2 1 1. CAPS LOCK indicator 2. NUM LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. NUM LOCK When the NUM LOCK indicator glows, you can use the number keys on the keyboard for number entry. Function Key The function keys (F1 ~ F12) are the twelve keys at the top[...]

  • Page 51

    Special function mode Standard F1- F12 mode Function F4 FN + F4 Changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device. F5 FN + F5 Enables or disables the Touch Pad. F6 FN + F6 Moves media backward. F7 FN + F7 Plays or pauses med[...]

  • Page 52

    3. Press the function key repeatedly to cycle through the available options and release the FN key when the desired option is selected. You can also click the desired option. Special function mode 1. Press the function key repeatedly to cycle through the available options and release it when the desired option is selected. For more information, ple[...]

  • Page 53

    Formats The drives support the following formats. DVD Super Multi drive The drive supports the following formats: CD-ROM, DVD-ROM, DVD- Video, CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD- EXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD-R DL (Forma[...]

  • Page 54

    2. Grasp the disc tray gently and pull until it is fully opened. Figure 4-2 Pressing the eject button and pulling the disc tray open 2 1 1. Eject button 2. Disc tray 3. Lay the disc, label side up, in the disc tray. Figure 4-3 Inserting a disc 1 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slig[...]

  • Page 55

    If the disc is not seated properly when the disc tray is closed, the disc might be damaged. Also, the disc tray might not open fully when you press the eject button. Removing discs To remove the disc, follow the steps as detailed below: Do not press the eject button while the computer is accessing the optical disc drive. Wait for the optical disc d[...]

  • Page 56

    Writable discs This section describes the types of writable discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. CDs CD-R discs can be written only once. The recorded data cannot be erased or changed. CD-RW discs including multi speed CD-RW discs, high-speed CD-RW dis[...]

  • Page 57

    Important message Before you write or rewrite to any of the media supported by the optical disc drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so, you may find that the optical disc drive may not function properly, and you may fail to write or rewrite information successfully - this may [...]

  • Page 58

    DVD-R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) TAIYO YUDEN CO., Ltd. (for 8x and 16x speed media) DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media) DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version 1.2 Victor Company[...]

  • Page 59

    Disc created in DVD-R DL format4 (Layer Jump Recording) cannot be read. When writing or rewriting Please observe the following points while you write or rewrite data to a media: Always copy data from the hard disk drive to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error. Do not p[...]

  • Page 60

    Do not use the "Disc Backup" function of TOSHIBA Disc Creator in order to copy DVD Video or DVD-ROM material that has copyright protection. DVD-RAM discs cannot be backed up using the "Disc Backup" function of TOSHIBA Disc Creator. You cannot back up CD-ROM, CD-R or CD-RW media to DVD-R, DVD-R DL or DVD-RW media using the "[...]

  • Page 61

    2. Display the setting dialog box by one of the following two steps: Click the Recording settings button ( ) for writing on the main toolbar in the Data CD/DVD mode. Select Settings for Each Mode -> Data CD/DVD in the Settings menu. 3. Mark the Verify Written Data check box. 4. Select File Open or Full Compare mode. 5. Click the OK button. How t[...]

  • Page 62

    Do not playback video while recording television programs using other applications. Doing so may cause video playback or television program recording errors. In addition, if pre-scheduled recording starts during video playback it may cause video playback or television program recording errors. Please view video during times when there is no recordi[...]

  • Page 63

    Do not change the display device while running the TOSHIBA Blu-ray Disc Player. Starting TOSHIBA Blu-ray Disc Player Use the following procedure to start TOSHIBA Blu-ray Disc Player. Insert a Blu-ray™ Movie Disc in the optical disc drive while the operating system is running. When a Blu-ray™ Movie Disc is set in the Blu-ray™ drive (for models[...]

  • Page 64

    Important Safety Information for 3D Function Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images. Please refrain from viewing 3D video images if you experience convulsions, photosensitivity reaction, or heart disease. Due to the possibility of impact on vision development, viewers of[...]

  • Page 65

    The Player is intended for playing DVD-Video, DVD-VR and video files and for viewing 2D home video content and other 2D content created by you in 3D. The 3D playback of any video content not created by the user may require the direct or indirect permission of third parties, where such content is protected by copyright, unless otherwise permitted un[...]

  • Page 66

    Please consider whether it is suitable or is there a need for limiting the viewing time before allowing your child to watch a 3D content. This software does not have parental lock for 3D video viewing. Please use the login-password functions of Windows if you are worried about the effect of 3D playback on your child's visual function. This sof[...]

  • Page 67

    indicator flashes, the computer will enable Hibernation Mode so that you do not lose any data, and automatically turn itself off. You must recharge a battery pack when it becomes discharged. Procedures To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet - the DC IN/Battery indicator [...]

  • Page 68

    2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. 3. Charge the battery until the DC IN/Battery indicator glows white. Repeat these steps two or three times until the battery recovers normal capacity. Monitoring battery capacity Remaining battery power can be monitored using the following[...]

  • Page 69

    The environmental temperature - operating time decreases at low temperatures. Whether you enable Sleep and Charge function. Batteries exhausted time When you turn off the power of your computer with batteries fully charged, the batteries will be exhausted within the following approximate period. Battery type Sleep Mode Shut Down Mode Battery pack ([...]

  • Page 70

    This section describes how to connect/disconnect to a LAN. The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on). LAN cable[...]

  • Page 71

    2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-5 Connecting the LAN cable 2 1 1. LAN jack 2. LAN cable 3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connec[...]

  • Page 72

    Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or playback protected material on another computer or other device, and you may not reproduce any copyrighted m[...]

  • Page 73

    The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Do not leave a card partially inserted in the slot. Press the card until you hear it click into place. Set the write-protect switch to the lock position, if you do not want to record data. Memory cards have a limited lifespan, so it is importan[...]

  • Page 74

    3. Press the memory media gently to ensure a firm connection is made. The memory media will be partially out of the slot. Figure 4-7 Inserting memory media 1 2 1. Memory media slot* 2. Memory media * One Memory media slot is provided either on the front or on the left side of your computer. Product appearance depends on the model you purchased. Mak[...]

  • Page 75

    External Display Your computer video capabilities can be enhanced with additional displays. External displays allows you to share your desktop or extend the desktop area. Connecting an external display Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer. Some models may i[...]

  • Page 76

    The HDMI out port HDMI (High-Definition Multimedia Interface) port digitally transfers both video and audio data without reducing the quality. HDMI-compatible external display devices including televisions can be connected via the HDMI port. Some models can support ultra high definition (3840 x 2160 pixels) display on compatible external display de[...]

  • Page 77

    same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> Sound . 2. In the Playback tab, select the playback device which you want to switch to. 3. To use the internal speakers on your computer, select Speakers . To use the televisi[...]

  • Page 78

    one end of the security cable, while the other end attaches to a desk or similar object. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect a security cable to the computer, follow the ste[...]

  • Page 79

    To adjust the volume level of speakers or headphones, move the Speakers slider. To adjust the volume level of an application that you are using, move the slider for the corresponding application. Microphone Level Follow the steps below to change the microphone recording level. 1. Right click on the speaker icon on the Windows Taskbar, and select Re[...]

  • Page 80

    Video mode Video mode settings are configured via the Screen Resolution dialog. To open the Screen Resolution dialog, click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings . If you are running some applications (for example a 3D application or video playback), you may see some disturbance, [...]

  • Page 81

    Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refe[...]

  • Page 82

    The efficient performance might not be expected with multiple user accounts registered. Only startup from built-in HDD/SSD supports Hi-Speed Start Mode. When system needs to be restarted because of Windows update, drivers update or applications installation, please Shut down or Restart accordingly. If not, those changes will not be reflected to the[...]

  • Page 83

    TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps control the power consumption of your computer. Various information can help you understand [...]

  • Page 84

    TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information, which will be treated in strict accor[...]

  • Page 85

    HDD automatic power off *1 This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options. System automatic Sleep/Hibernation Mode *1 This feature automatically shuts down the system into ei[...]

  • Page 86

    Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software. The contents of main memory are automatically saved to the Hard Disk Drive so that when you next turn the power on again, you can continue working right where you left off. Refer to the Turning off the power section, for more details. USB W[...]

  • Page 87

    This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. You can use the Sleep and Charge function to charge certain USB- compatible external devices such as mobile phones or portable digital music players. The Sleep and Charge function may not work with certain extern[...]

  • Page 88

    Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility . Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function. Select the Enable Sleep and Charge check box to enable this function for the compatible USB po[...]

  • Page 89

    Not Registered Changes or remove the password (default). Registered Selects the password. A dialogue box will appear to allow you to set the password. To enter a user password: 1. Select Registered to display the following prompt: Enter Password: Enter a password. The character string you enter is displayed as a string of asterisk. 2. Click OK . Th[...]

  • Page 90

    Starting the computer using a password If you have already registered a user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation mode or boot mode. It is not needed in Sleep mode and Restart. To enter a password manually, follow the steps as detai[...]

  • Page 91

    TOSHIBA HWSetup screen may have the following tabs: General—Allows you to view the current BIOS version or change certain settings back to their default values Password—Allows you to set or reset the user password for power on. Display—Allows you to select the internal LCD and/or external monitor when the computer boots up Boot Setting—Allo[...]

  • Page 92

    data protection laws or data protection levels as required by your home country or region. Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel . Doing so will automatically delete all collected information from the HDD/SSD. The TOSHIBA PC Health Monitor so[...]

  • Page 93

    Restoring the pre-installed software from the Recovery Hard Disk Drive System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory. The System Recovery Options menu includes tools to repair startup problems, run diagnostics or restore the system. See the Windows Help and Support content fo[...]

  • Page 94

    Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars. Do not use on an unstable surface such as a stand. A recovery image of the software on your computer is stored on the Hard Disk Drive, and can be copied to either disc media or USB Flash Memory by using the following steps: 1. Select eit[...]

  • Page 95

    5. A menu will be displayed from which you should follow the on-screen instructions. If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you will see the following message: "The Recovery Media Creator can not be launched because there is no recovery partition." When there is [...]

  • Page 96

    Chapter 6 Troubleshooting TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem so[...]

  • Page 97

    Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this[...]

  • Page 98

    Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripheral[...]

  • Page 99

    If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving[...]

  • Page 100

    Problem Procedure AC adaptor doesn’t power the computer Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with[...]

  • Page 101

    Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The lasting time of the Real Time Clock (RTC) has run out - you will need to set the date and time in the BIOS setup utility by using the following steps: 1. Click Start . Point to the arrow ( ) beside the Shut down button and then select Restart . 2. Hold down the F[...]

  • Page 102

    Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter[...]

  • Page 103

    Problem Procedure You cannot access a CD/DVD/Blu-ray Disc™ in the drive Make sure the drive’s disc tray is securely closed. Press gently until it clicks into place. Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the[...]

  • Page 104

    Problem Procedure On-screen pointer does not respond to pointing device operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Double-tapping (Touch Pad) does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. To acce[...]

  • Page 105

    Problem Procedure Double-clicking does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse . 2. Within the Mouse Properties window, click the Buttons tab. 3. Set the double-click s[...]

  • Page 106

    Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Enable the Sleep and Charge function in the TOSHIBA HWSetup. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disconnect a[...]

  • Page 107

    Problem Procedure The "USB Wakeup function" does not work. When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that does not have the USB Sleep and Charge function or change to disable Sleep and Charge function. Sou[...]

  • Page 108

    Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the function [...]

  • Page 109

    Problem Procedure Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems [...]

  • Page 110

    If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for curre[...]

  • Page 111

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 380 (w) x 259.9 (d) x 23.5/23.5 (h) millimeters Appr[...]

  • Page 112

    Power Requirements AC adaptor 100-240V AC 50 or 60 Hz (cycles per second) Computer 19V DC External RGB monitor port pin assignment 6 10 1 5 15 1 1 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 +5V Power Supply 10[...]

  • Page 113

    AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm 2 Current rating: Minimum 2.5 amperes Certification agencies Ch[...]

  • Page 114

    USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexi[...]

  • Page 115

    and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com if you have any questions about usi[...]

  • Page 116

    Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other m[...]

  • Page 117

    regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may trav[...]

  • Page 118

    Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems: Windows 7 Information regarding the use of thi[...]

  • Page 119

    Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use limited to 10mW e.i.r.p. within the band 2454-2483.5MHz Military Radiolocation use.Refarming of the 2.4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012. Italy: - For private use, a general authoriza[...]

  • Page 120

    Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to use for public wireless access lo[...]

  • Page 121

    check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules. Operation [...]

  • Page 122

    The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Taiwan Article 12 Without permission granted by the NCC, any company, enterprise, [...]

  • Page 123

    2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The in[...]

  • Page 124

    Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. Intel ® Centrino ® Wireless-N 7265 Wireless LAN and Bluetooth The Name of the radio equipm[...]

  • Page 125

    If you use this equipment in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. As of March 2014 Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta [...]

  • Page 126

    use of computer at temperatures outside the range of 5°C to 30°C (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance may also vary from specifications due to design configuration. Under some [...]

  • Page 127

    that the overlapped memory is not available to the operating system. Even though some tools might display the actual physical memory built into your computer, the memory available to the operating system will still be approximately 3 GB only. Computers configured with a 64-bit operating system can address 4 GB or more of system memory. Battery Life[...]

  • Page 128

    Total Available Graphics Memory is the total of, as applicable, Dedicated Video Memory, System Video Memory and Shared System Memory. Shared System Memory will vary depending on system memory size and other factors. Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on sur[...]

  • Page 129

    DVD-R DL: Digital Versatile Disc Recordable Dual Layer DVD-ROM: Digital Versatile Disc-read Only Memory DVD-RW: Digital Versatile Disc-rewritable DVD+R DL: Digital Versatile Disc Recordable Double Layer FAT: File Allocation Table FCC: Federal Communications Commission FHD: Full High Definition GB: gigabyte GBps: gigabytes per second HD: High Defini[...]

  • Page 130

    ROM: Read Only Memory RTC: Real Time Clock S/P DIF: Sony/philips Digital Interface Format SD: Secure Digital SDHC: Secure Digital High Capacity SDXC: Secure Digital Extended Capacity SDRAM: Synchronous Dynamic Random Access Memory SSD: Solid State Drive TFT: Thin-film Transistor URL: Uniform Resource Locator USB: Universal Serial Bus WAN: Wide Area[...]

  • Page 131

    Index A AC adaptor additional 4-31 connecting 2-3 DC IN 19V jack 3-3 ASCII characters 4-5 B Battery extending life 4-22 monitoring capacity 4-21 save mode 5-5 Battery indicator Bluetooth Bluetooth Stack for Windows by Toshiba 5-2 C Cleaning the computer 1-17 Cooling vents 3-4–3-6, 3-10 D DC IN indicator 3-2 DC IN/Battery indicator 3-14 Display au[...]

  • Page 132

    problems 6-6 Windows special keys 4-5 L LAN cable types 4-23 connecting 4-23 M Media care Card care 4-25 Memory card care 4-26 memory media card inserting 4-26 removing 4-27 Memory media slot 4-24 Moving the computer 1-17 MultiMediaCard removing 4-27 P Password power on 5-5 Starting the computer by password 5-10 Supervisor 5-9 user 5-8 Pointing Dev[...]

  • Page 133

    System automatic 5-5 Sound system problems 6-12 T TOSHIBA Disc Creator 4-12 TOSHIBA HDD/SSD Alert Utility 5-3 TOSHIBA PC Diagnostic Tool 5-1 Touch Screen U USB device problems 6-10 V Video mode 4-33 Video RAM 3-11 W Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3[...]