Toshiba L30W-B manual

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Table of contents for the manual

  • Page 1

    User's Manual Satellite L30W-B/L35W-B Satellite Click L30W-B/L35W-B Satellite Click 2 L30W-B/L35W-B Series[...]

  • Page 2

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ..........................................................................[...]

  • Page 3

    TOSHIBA Password Utility ................................................................... 5-7 TOSHIBA System Settings ................................................................... 5-9 USB Charge .......................................................................................... 5-10 TOSHIBA Media Player by sMedio TrueLink+ .........[...]

  • Page 4

    Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2014 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permissi[...]

  • Page 5

    The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other[...]

  • Page 6

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's HDMI(micro) port, Universal Seri[...]

  • Page 7

    Equipment and Telecommunications Terminal Directive 1999/5/EC, Ecodesign Directive 2009/125/EC (ErP) and the related implementing measures. This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC s[...]

  • Page 8

    VCCI Class B Information (Japan Only) この装置は、クラスB情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従っ[...]

  • Page 9

    Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Direct[...]

  • Page 10

    The crossed wheelie bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end- of-life, to protect environment and human health, it should be given to nearest collection recycling or disposal center. For more information about collection and recycling programs in your c[...]

  • Page 11

    OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM. OpenSSL Toolkit License Issues LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the orig[...]

  • Page 12

    NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE[...]

  • Page 13

    3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic' can be left out if the routines from the library being used are not cryptographic related :-). 4. I[...]

  • Page 14

    This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusi[...]

  • Page 15

    archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this. The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty -------------- THE FREETYPE PROJECT IS PROVIDED `AS IS' WI[...]

  • Page 16

    As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it. Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understan[...]

  • Page 17

    Never cover or block the air vents. Always operate your computer on a hard flat surface. Using your computer on a carpet or other soft material can block the vents. Always provide sufficient space around the computer. Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in s[...]

  • Page 18

    Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged. Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer's components or otherwise cause it to malfunction. Cleaning the computer To help ensure long, tr[...]

  • Page 19

    Never transport your computer with any cards installed - this may cause damage to either the computer and/or the card resulting in computer failure. Always use a suitable carry case when transporting the computer. When carrying your computer, be sure to hold it securely so that it does not fall or hit anything. Do not carry your computer by holding[...]

  • Page 20

    Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and [...]

  • Page 21

    HDD or Hard Disk Drive Some models are equipped with a "Solid State Drive (SSD)" instead of a Hard Disk Drive. In this manual, the word "HDD" or "Hard Disk Drive" also refers to the SSD unless otherwise stated. Click Tap the Touch Pad or click the left Touch Pad control button once. Left click the mouse once. Tap the t[...]

  • Page 22

    Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer. By following the recommendations in it you may reduce your chance of developing a pa[...]

  • Page 23

    3. Press down the tablet until it clicks into place. The docking connector on the keyboard dock engages the docking interface on the tablet. Figure 2-1 Connecting the keyboard dock 2 4 1 1 3 Product appearance depends on the model you purchased. 1. Guide pins 3. Docking connector 2. Windows logo 4. Center mark When you are operating in laptop mode,[...]

  • Page 24

    Do not lift the computer by the display screen or the palm rest on the keyboard dock. Fail to follow this instruction may cause damage to the computer or result in minor injury Do not press or push with excess force on the display panel, otherwise the computer body may become unsteady and possibly fall over. Do not close the computer with pens or a[...]

  • Page 25

    3. Slide the Release latch to the right (unlock position) and then slowly lift the computer to release it from the computer holder and completely off the keyboard dock. (a, b) Figure 2-3 Removing the computer from the keyboard dock b 1 a 2 1. Release latch 2. Computer holder Computer appearance depends on the model you purchased. A toast notificati[...]

  • Page 26

    Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury. Always use or purchase power cables that comply with the legal voltage and frequency specificatio[...]

  • Page 27

    Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack. Figure 2-6 Connecting the DC output plug to the computer (laptop mode) 1 2 Product appearance depends on the model you purchased. 1. DC IN 19V jack 2. DC output plug Figure 2-7 Connectin[...]

  • Page 28

    Figure 2-8 Turning on the power 1 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read the[...]

  • Page 29

    Power Options icon The Start screen provides you a convenient way to enter the Shut Down/ Sleep/Hibernation Mode. You can just click the power icon ( ) on the upper right of the Start screen and then select the mode you want. Charms Use the Windows charms to start apps, find documents, set up system components, and perform most other computing task[...]

  • Page 30

    Sign-in options Windows offers a number of sign-in options including Password ( ) , PIN ( ) and Picture password ( ) authentication to prevent from unauthorized access. You are allowed to select an option on the Windows login screen by clicking sign-in options if you have multiple sign-in methods set for a user account. Password authentication is t[...]

  • Page 31

    In the Settings charm, click Power and then select Restart . Press CTRL , ALT and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( ) in the lower-right corner. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the [...]

  • Page 32

    Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the panel [...]

  • Page 33

    Data will be lost if you disconnect the AC adaptor before the save is completed. Do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media or other external memory devices, as data will be lost. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data [...]

  • Page 34

    Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices. Do not turn the computer or devices [...]

  • Page 35

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully [...]

  • Page 36

    Figure 3-1 The computer in tablet mode 8 8 9 10 9 11 12 13 15 16 5 6 1 3 2 4 7 8 19 20 19 18 8 19 17 14 1. Display screen 11. Volume up/down button 2. Web Camera 12. HDMI(micro) port 3. Web Camera LED 13. Universal Serial Bus (USB 2.0) port 4. Ambient light sensor 14. Headphone/Microphone combo jack 5. Microphone 15. DC IN/Battery indicator 6. Micr[...]

  • Page 37

    Legal Footnote (LCD) For more information regarding LCD, please refer to the Legal Footnotes section. Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. Do not point the web camera directly at the sun. Do not tou[...]

  • Page 38

    Power button Press this button to turn the computer's power on or off. Volume up/down button Press the button to increase or decrease the volume. HDMI(micro) port HDMI(micro) port can connect to HDMI cable with Type D connector. An HDMI cable sends video and audio signals. In addition to this, it can send and receive control signals. Please re[...]

  • Page 39

    Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™ memory card, miniSD™/microSD™ Card and MultiMediaCard™. Refer to the Memory media section for more information. Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cau[...]

  • Page 40

    Power indicator The Power indicator glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will blink white. Wireless communication indicator The Wireless communication indicator glows amber when the Bluetooth or Wireless LAN function is turned on. Back view The following figure shows the b[...]

  • Page 41

    Please note that it is not possible to confirm the operation of all functions of all USB devices that are available. Some functions associated with a specific device might not operate properly. Before removing a USB device from the USB port of your computer, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then sele[...]

  • Page 42

    Release latch Slide the release latch to the right to disengage the computer from the keyboard dock. Please refer to the Connecting TOSHIBA Keyboard Dock section to learn more details. Computer holder The holder provides firm support to the computer. Keyboard Your computer’s keyboard contains character keys, control keys, function keys, and speci[...]

  • Page 43

    For more information regarding Battery Life, please refer to the Legal Footnotes section. CPU The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Health Monitor utility by clicking Desktop Assist -> Support & Recovery -> PC Health Monitor on the desktop, and then cl[...]

  • Page 44

    Video RAM The memory in a computer's graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the computer's system memory. Click Desktop Assist -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution on the desktop. The amount of Vide[...]

  • Page 45

    In this control panel: 1. Click Power and select On battery . 2. Click Off under Display Power Saving Technology . 3. Click Apply . If you want to enable this feature, under the conditions mentioned above, click On under Display Power Saving Technology . Intel ® Smart Connect Technology Your computer may support Intel ® Smart Connect Technology w[...]

  • Page 46

    The LED in the table below refers to the DC IN/Battery indicator. Power on Power off (no operation) AC adaptor connected Battery fully charged • Operates • No charge • LED: white • No charge • LED: white Battery partially charged or no charge • Operates • Charge • LED: amber • Quick charge • LED: amber AC adaptor not connected R[...]

  • Page 47

    If the battery pack becomes too hot while it is being charged, the charge will stop and the DC IN/Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. Power indicator Check the Power indicator to d[...]

  • Page 48

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Operating in Tablet Mode When operating the computer in tablet mode, follow the instructions below. Figure 4-1 Operating the computer in tablet mode Hold the computer firmly on your forearm. Rem[...]

  • Page 49

    Figure 4-2 Rotating the computer sideways You can lock the orientation and always use the computer in Portrait or Landscape mode by pressing O while holding down the Windows ( ) key. When the computer is in laptop mode, however, the screen orientation will always be in Landscape mode. Avoid having direct contact with the other edges of the hand hel[...]

  • Page 50

    Slide Drag your finger on the touch screen to move through what's on the screen. Swipe to select Quickly slide down an item with your finger, such as an app tile to select it. This usually opens the app commands. Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: sh[...]

  • Page 51

    Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other (pinch) or away from each other (stretch). This will show different levels of information or visually zooms in or out. Two-Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad. This allows you to [...]

  • Page 52

    Figure 4-3 CAPS LOCK indicators 1 1. CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Function Key The function keys (F1 ~ F12) are the twelve keys at the top of your keyboard. You can configure the function keys’ mode as "Special function mode" or "Standard F1-F12 mo[...]

  • Page 53

    Special function mode Standard F1- F12 mode Function F8 FN + F8 Moves media forward. F9 FN + F9 Decreases the computer's volume. F10 FN + F10 Increases the computer's volume. F11 FN + F11 Turns the sound on or off. F12 FN + F12 Turns the Airplane mode on or off. FN + 1 FN + 1 Reduces the icon size on the desktop or the font sizes within o[...]

  • Page 54

    Battery pack When the AC adaptor is not connected, the computer's main power source is this lithium ion battery pack, also referred to in this manual as the main battery. Real Time Clock (RTC) function The Real Time Clock (RTC) function is supported. The main battery provides power for the internal real time clock and calendar function and als[...]

  • Page 55

    Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Charging Time The following table shows the approximate time required to fully charge a discharged battery. Battery type Power off Power on Battery pack (45Wh, 3 cell)[...]

  • Page 56

    Monitoring battery capacity Remaining battery power can be monitored using the following methods. Clicking the battery icon on the Windows Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the c[...]

  • Page 57

    Battery type Sleep Mode Shut Down Mode Battery pack (45Wh, 3 cell) about 2.5 days about 11 days Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed b[...]

  • Page 58

    Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. Figure 4-4 Examples of memory media Secure Digital (SD) Card microSD card adaptor and microSD card MultiMediaCard (MMC) Points to note about the memory media card SD/SDHC/SDXC[...]

  • Page 59

    Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards. If you reformat a memory card, be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards, not with the format command provided within Windows. Should you need to format all areas of t[...]

  • Page 60

    Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, follow the steps as detailed below: 1. Turn the memory media so that the contacts (metal areas) face down. 2. Insert the memory media into the memory media slot on the computer. 3. Press the memory media gently until it clicks in[...]

  • Page 61

    Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the memory media slot. External Display Your computer video capabilities can be enhanced with additional displays. Ex[...]

  • Page 62

    Figure 4-6 Connecting the HDMI(micro) port 1 2 1. HDMI(micro) port 2. HDMI cable Product appearance depends on the model you purchased. Please do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display outpu[...]

  • Page 63

    While communication is being carried out. Selecting HD Format To select the display mode, follow the steps as detailed below: 1. Click Desktop Assist -> Control Panel -> Appearance and Personalization -> Display -> Change display settings -> Advanced settings -> List All Modes . 2. Select one of the modes at List All Modes . Wirel[...]

  • Page 64

    Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than one s[...]

  • Page 65

    3. On the Enhancements tab select the sound effects you would like, and click Apply . DTS Sound DTS Sound™ utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep, rich bass and crystal clear dialog. DTS Sound is provided with some models. It provi[...]

  • Page 66

    Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refe[...]

  • Page 67

    TOSHIBA Display Utility TOSHIBA Display Utility includes Desktop Text Size utility, Split Screen utility or Resolution+ settings. Desktop Text Size allows you to make the text size bigger or smaller on the desktop according to your usage and favorite. You can change the text size on the display and on the title bar of windows by changing the scalin[...]

  • Page 68

    TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps control the power consumption of your computer. Various information can help you understand [...]

  • Page 69

    CyberLink MediaStory CyberLink MediaStory helps you to quickly manage and share your multimedia content. Your photos and videos are organized by event, date in a calendar, geographical places, and by people's faces. You can easily create a polished slideshow or video of your digital life utilizing your photos and videos. This utility is only p[...]

  • Page 70

    TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health and system cooling, informing you of significant system conditions. This application recognizes the system and individual component serial numbers and will track specific activities related [...]

  • Page 71

    System automatic Sleep/Hibernation Mode *1 This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthoriz[...]

  • Page 72

    USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports. For example, if a mouse or USB keyboard is connected to a USB port, clicking the mouse button or pressing the keyboard will wakeup the computer. Heat dispersal *1 To protect against overheating, the processor is equi[...]

  • Page 73

    After you set the password, a dialog box will be displayed asking whether you want to save it to other media. If you forget the password, you can open the password file on another computer. Be sure to keep the media in a safe place. When entering the character string to register the password, enter from the keyboard character by character and do no[...]

  • Page 74

    Supervisor Password If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password: Click Desktop Assist -> Tools & Utilities -> Password Utility -> Supervisor Password on the desktop. This utility lets you do the following: Register or delete the Supervisor[...]

  • Page 75

    OK Accepts your changes and closes the TOSHIBA System Settings window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the TOSHIBA System Settings window. Some options shown in grey are possible to confirm their status. TOSHIBA System Settings screen may have the following tabs: General—Allo[...]

  • Page 76

    To set USB Sleep and Charge feature, click Desktop Assist -> Tools & Utilities -> System Settings -> Sleep and Charge on the desktop. Move the slider to enable or disable the Sleep and Charge function. The Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In thos[...]

  • Page 77

    When USB device cannot be charged by Auto Mode , change to Alternate Mode . This function may not be able to be used with some connected external devices even if the appropriate mode is selected. In this situation, disable and stop using this function. Some external devices cannot use Auto Mode . As for the specifications of the external devices, p[...]

  • Page 78

    It is recommended that AC adaptor be connected to the computer while supplying USB bus power (DC5V, 1.5A). When your computer battery capacity is too low to continue, "System ON CDP Charge Mode" may not work. In those cases, connect the AC adaptor and reboot the computer. Always use the USB cable that was included with your USB device. Wh[...]

  • Page 79

    Playback of video/music/slideshow can be controlled using the media buttons on the preview window which is invoked when the mouse cursor is moved over the TOSHIBA Media Player icon on the Windows Taskbar. Video/Slideshow playback can only be controlled when the application is in the foreground. Music playback can be controlled even when the applica[...]

  • Page 80

    The collected information includes device operation time and number of actuations or status changes (i.e.: number of power button and FN key combination uses, AC adaptor, battery (for models with battery), LCD, fan (for models with fan), HDD/SSD, sound volume, wireless communication functionalities and USB information), date of initial system use, [...]

  • Page 81

    A message will be displayed if any changes which may interfere with the operation of the program are detected. Follow the instructions displayed on screen in the message. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings. To enter t[...]

  • Page 82

    Button Key Function Windows Enter key Proceed or confirm operation Volume up Up arrow key Select the previous item Volume down Down arrow key Select the next item System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the [...]

  • Page 83

    A recovery image of the software on your computer is stored on the Hard Disk Drive, and can be copied to either disc media or USB Flash Memory by using the following steps: 1. Select either blank disc or USB Flash Memory. The application will allow you to choose from a variety of different media onto which the recovery image can be copied including[...]

  • Page 84

    Please make sure to use the default Boot Mode option in the BIOS setup utility before restoring. 1. Launch the BIOS setup utility. Please refer to TOSHIBA Setup Utility section for further information. 2. In the BIOS setup screen, select Advanced -> System Configuration -> Boot Mode . Note: Please skip the following contents if you cannot fin[...]

  • Page 85

    If you subsequently set up your Hard Disk Drive again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not available. In addition, if you use a third-party partitioning program to reconfigure the partitions on your Hard Disk Drive, you may find th[...]

  • Page 86

    Chapter 6 Troubleshooting TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem so[...]

  • Page 87

    Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this[...]

  • Page 88

    Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripheral[...]

  • Page 89

    Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the comp[...]

  • Page 90

    Power Keyboard Internal display panel Hard Disk Drive Memory Media Card Pointing Device USB device Sound system External monitor Wireless LAN Bluetooth Power When the computer is not plugged into an AC power outlet, the battery pack is the primary power source. Your computer also has Real Time Clock (RTC) function. All of the power resources are in[...]

  • Page 91

    Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator. Problem Procedure Battery doesn’t power the computer The battery may be discharged - connect the AC adaptor to recharge the battery. Battery doesn’t charge when the AC adaptor is attached. If the battery is completely discharged, it wi[...]

  • Page 92

    Problem Procedure Output to screen is garbled Please refer to your software's documentation to ensure that it is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer&a[...]

  • Page 93

    Problem Procedure Slow performance The files on the Hard Disk Drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the Hard Disk Drive. Please refer to the operating system's documentation or online Help File for further information on operating and using the Defrag[...]

  • Page 94

    Touch Pad Problem Procedure The Touch Pad does not work. Check the Device Select settings. Click Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse on the desktop. On-screen pointer does not respond to pointing device operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. D[...]

  • Page 95

    USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached. Double-clicking does not work In this instance, yo[...]

  • Page 96

    Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. Sleep and Cha[...]

  • Page 97

    Problem Procedure External devices connected to the compatible ports do not work when connected to a compatible port. Some external devices may not work when connected to a compatible port if the Sleep and Charge function is enabled. Reconnect the external device after turning the computer ON. If the external device still does not work, connect dev[...]

  • Page 98

    External monitor Please also refer to Operating Basics , and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and[...]

  • Page 99

    Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems persist, contact your LAN administrator. Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure the computer's Wireless Communication function is on. Check to ensure the Bluetooth Manage[...]

  • Page 100

    TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/ User's Manual 6-15[...]

  • Page 101

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 331 (w) x 215.0 (d) x 13.9 (h) millimeters (tablet m[...]

  • Page 102

    Computer 19V DC AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm 2 Current rating: Minimum 2.5 amperes Certifica[...]

  • Page 103

    The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wirel[...]

  • Page 104

    Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn o[...]

  • Page 105

    Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other m[...]

  • Page 106

    regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may trav[...]

  • Page 107

    Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Radio Regulatory Information The Wireless device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation tha[...]

  • Page 108

    Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to use for public wireless access lo[...]

  • Page 109

    check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules. Operation [...]

  • Page 110

    The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Taiwan Article 12 Without permission granted by the NCC, any company, enterprise, [...]

  • Page 111

    2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The in[...]

  • Page 112

    Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. Intel ® Centrino ® Wireless-AC 3160 Wireless LAN and Bluetooth The Name of the radio equip[...]

  • Page 113

    Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Legal Footnotes Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or[...]

  • Page 114

    64-Bit Computing Certain 32-bit device drivers and/or applications may not be compatible with a 64-bit CPU/operating system and therefore may not function properly. Memory (Main System) Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other[...]

  • Page 115

    powers of 2 for the definition of 1 GB = 2 30 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content. Actual formatted capacity m[...]

  • Page 116

    AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: Basic Input/output System BD-ROM: Blu-ray Disc Read-only Memory bps: bits per second CD: Compact Disc CD-ROM: Compact Disc Read-only Memory CD-RW: Compact Disc-rewritable CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit [...]

  • Page 117

    IRQ: interrupt request ISP: Internet Service Provider KB: kilobyte LAN: Local Area Network LCD: Liquid Crystal Display LED: Light Emitting Diode MB: megabyte MBps: megabytes per second MMC: Multi Media Card OCR: Optical Character Recognition (Reader) PC: Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card [...]

  • Page 118

    Index A AC adaptor additional 4-17 connecting 2-6 DC IN 19V jack 3-5, 3-6 B Battery extending life 4-10 monitoring capacity 4-9 save mode 5-6 Bluetooth 7-6 C Cleaning the computer 1-15 Cooling vents 3-8 D DC IN indicator 3-4 DC IN/Battery indicator 3-12 Display automatic power off 5-5 opening 2-4 screen 3-2 Documentation list 2-1 Dual Pointing Devi[...]

  • Page 119

    Moving the computer 1-15 MultiMediaCard removing 4-13 P Password power on 5-6 Starting the computer by password 5-9 Supervisor 5-9 user 5-7 Pointing Device Touch Pad 3-8 Power conditions 3-11 Hibernation Mode 2-13 panel on/off 5-6 Shut Down mode 2-11 Sleep Mode 2-12 turning off 2-11 turning on 2-8 Problems AC power 6-5 Analyzing the problem 6-2 Bat[...]

  • Page 120

    W Web Camera 3-3 Wireless communication 7-4 User's Manual Index-3[...]