Toshiba E300 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba E300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Toshiba E300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Toshiba E300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Toshiba E300 should contain:
- informations concerning technical data of Toshiba E300
- name of the manufacturer and a year of construction of the Toshiba E300 item
- rules of operation, control and maintenance of the Toshiba E300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Toshiba E300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Toshiba E300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Toshiba service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Toshiba E300.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Toshiba E300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    GMAD00268010 12/10 If you need assistance: ❖ T oshiba’ s Support W eb site pcsupport.toshiba.com ❖ T oshiba Customer Support Center Calling within the United States (800) 457 -7777 Calling from outside the United States (949) 859 -4273 For more in formation, see “If Something Goes Wrong” on page 155 in this gui de. Satellite ® E300 Serie[...]

  • Page 2

    2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . Model: Satellite ® E300 Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchased may in[...]

  • Page 3

    3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical applications, connections to implanted medi cal devi ces, commercial transportation, nuclear facilities or systems or an y other applicatio ns where pro[...]

  • Page 4

    4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce received, including interference that may cause undesired operatio n. Contact either: ❖ T oshiba’ s Support W eb si[...]

  • Page 5

    5 5.375 x 8.375 ver 2.3 Connection to party line service is subject to state tarif fs. Contact the state public utility commission, public se rvice co mmission or corpor ation commission for information. T elephone Company Procedures The goal of the telephone company is to pro vide you with the best service it can. In order to do this, it may occas[...]

  • Page 6

    6 5.375 x 8.375 ver 2.3 In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer . Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable yo ur alarm equipment. If you hav e [...]

  • Page 7

    7 5.375 x 8.375 ver 2.3 3 The standard connecting arrangemen t (telephone jack type) for this equipment is jack t ype(s): USOC RJ11C. Wireless Interoperability The TOSHIB A W ireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology , an[...]

  • Page 8

    8 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health W ireless LAN products, like other radio de vices, emit radio frequency electromagnetic energy . The lev el of energy emitted by W i reless LAN devices howe ver is f ar much less than the elect romagnetic energy emitted by wireless devices lik e for example mobile phones. Because W ireless LAN p[...]

  • Page 9

    9 5.375 x 8.375 ver 2.3 Canada – Indust ry Canada (IC) This device complies with RS S 210 of Industry Canada. The installer of this radio equipment mu st ensure that the antenna is located or pointed such that it does not emit RF field in exces s of Health Canada limits for the general population; consu lt Safety Code 6, obta inable from Health C[...]

  • Page 10

    10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIB A declares that this product conforms to the follo wing Standards: This product is carrying the CE-Mark in accordance w ith the related European Directiv es. The party responsib le for CE-Marking is TOSHIB A Europe GmbH, Hammfelddamm 8, 41460 Neuss, Ger many . The European Union WEEE (W a[...]

  • Page 11

    11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem W arning Notice This information is only applicable if your computer has a modem. Conformity Statement The equipment has been ap prov ed to [Commission D ecision “CTR21”] for pan- European single terminal connection to the Public Switched T elephone Network (PSTN). Howe ver , due to dif fe[...]

  • Page 12

    12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwi dth of 2,400 MHz to 2,483.5 MHz for second generation low-po wer data communicatio n systems such as this equipment ov erlaps that of mobile object identifi cation systems (premises radio station and specified lo w-power radio station). 1. Sticker Please put the f[...]

  • Page 13

    13 5.375 x 8.375 ver 2.3 4 This equipment uses a frequenc y bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIB A Direct PC Monday – Friday: 10:00 – 17:0 0 T oll Free T el: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the T echnical Regulation Confor mity Certif ication and the T echnical Cond[...]

  • Page 14

    14 5.375 x 8.375 ver 2.3 W iMAX™ connectivity requires a W iMAX™ enabled dev ice and subscription to a W iMAX™ broadba nd service. W iMA X™ connectivity may require you to purchase additional so ftware or hardware at extra cost. A vailabili ty of W iMAX™ is limite d, check with your servic e provider for details on av ailability a nd netw[...]

  • Page 15

    15 5.375 x 8.375 ver 2.3 For these r easons Intel ® cannot permit any manipulat ion b y third parties of the software pro vided in binary format with the wireless Wi MAX™ adapters (e.g., the EEP R OM and firm w are). Furthermore, if you use an y patches, utilitie s, or code with the Intel ® wireless WiMAX™ adapters that hav e been manipulated[...]

  • Page 16

    16 5.375 x 8.375 ver 2.3 In some situations or en vironments, the use of W ireless W AN may be restricted by the proprietor of the b uilding or responsible representativ es of the organization. These situatio ns may for e xample include: ❖ Using the W ireless W AN equipment on board airplanes, or ❖ In any other en vironment where the risk of in[...]

  • Page 17

    17 5.375 x 8.375 ver 2.3 Canada – Industry Canada (IC) W ireless W AN complies with RSS-129, RSS-133 Industry Canad a. The installer of this radio equipment mu st ensure that the antenna is located or pointed such that it does not emit RF field in exces s of Health Canada limits for the general population; consu lt Safety Code 6, obta inable from[...]

  • Page 18

    18 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 5100/5300 Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. Andorra Argen tina CNC: 533AN_HMW : “CNC C-6367” 533AN[...]

  • Page 19

    19 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 622ANHMW and 633ANHMW Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Approved Countries/Regions for the Realtek ® RT[...]

  • Page 20

    20 5.375 x 8.375 ver 2.3 Czech Republic Denmar k Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Grenada G uatemala Honduras Hong K ong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan - Jate Japan - T elec Jordan Kazakhstan Ken ya Kuwait Kyr gyzstan Latvia Lebanon Lesotho Liechtenstein Lit[...]

  • Page 21

    21 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros ® Wireless Wi-Fi ® Link AR5B95 Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. Albania Argentina CNC: 693 GI/2007 3655 GI/2007 Australia A[...]

  • Page 22

    22 5.375 x 8.375 ver 2.3 Europe - Restrictions for us e of 2.4 GHz Frequencies in European Community Countries Ukraine United King dom Uruguay USA V enezuela V ietnam Y emen Zimbabwe België/ Belgique: For pri vate usage outside b uildings acr oss public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to[...]

  • Page 23

    23 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current cha[...]

  • Page 24

    24 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8192E This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosnia [...]

  • Page 25

    25 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8191SE This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belgi um Bolivia Bosni[...]

  • Page 26

    26 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8187B This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. U AE (United Arab Emirates) Ukraine United Kingdom Uruguay USA V enezuela V ietnam Zimb[...]

  • Page 27

    27 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnolo gy Interoperability Bluetooth ® Cards from TOSHIB A are designed to be interoperable with an y product with Bluetooth wireless technology that is based on Freque ncy Hopping Spread Spectrum (FHSS) radio t echnology , and is compliant to: ❖ Bluetooth Specification as def ined and approv ed [...]

  • Page 28

    28 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use ( Bluetooth ® wireless technology) Bluetooth ® Card from T oshiba equipment is ap proved to the radio standard by the countries/regions in the follo wing table. Do not use this equipment except in th e countries/regions in the follow ing table. Bluetooth ® Wireless T echnology and Y our[...]

  • Page 29

    29 5.375 x 8.375 ver 2.3 In some situatio ns or en vironments, the use of Bluetooth wireless technology may be restricted by the proprietor of th e building or responsible representati ves of the organization. These situations may for example include: ❖ Using the equipment with Bluetooth wireless technology on boar d airplanes, or ❖ In any othe[...]

  • Page 30

    30 5.375 x 8.375 ver 2.3 The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations. Lo w power radio frequency electric machinery shall resist against interference from legal communications or from indu strial, scientific and medical radio emission electri[...]

  • Page 31

    31 5.375 x 8.375 ver 2.3 Export Administration Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and ma y be subject to the approv al of the U.S. Department of Commerce prior to export. Any export, directly or indirectly , in contrav ention of the U.S. Export Ad ministration Re[...]

  • Page 32

    32 5.375 x 8.375 ver 2.3 T rademarks Satellite, and eco Utility are either regi stered trademarks or trademarks of T oshiba America Information Systems, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries. Atheros is a regist[...]

  • Page 33

    33 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 40 This guide ...............................................................42 Safety icons ............................................................43 Other icons used ...............................................[...]

  • Page 34

    34 Contents 5.375 x 8.375 v er 2.3 Turning on the power .......................................53 Setting up your software ...................................53 Registering your computer with Toshiba ................54 Adding optional external devices.............................54 Adding memory (optional) ......................................54 R[...]

  • Page 35

    35 Contents 5.375 x 8.375 v er 2.3 Using and configuring Sleep mode ...................85 Closing the display panel ..................................88 Customizing your co mputer’s settings ....................88 Caring for your computer ........................................88 Cleaning the computer ......................................88 Mov[...]

  • Page 36

    36 Contents 5.375 x 8.375 v er 2.3 Caring for optical discs ..................................105 Toshiba’s online resources ...................................105 Chapter 3: Mobile Comput ing................................................. 106 Toshiba’s energy-saver design..............................106 Running the computer on battery power[...]

  • Page 37

    37 Contents 5.375 x 8.375 v er 2.3 Using external speakers or headphones..........128 Using the Web Camera .........................................128 Using the Memory card reader..............................129 Inserting memory media ................................. 130 Removing memory media ............................... 130 Chapter 5: Utilit[...]

  • Page 38

    38 Contents 5.375 x 8.375 v er 2.3 Chapter 6: If Something Goes Wrong ............ ........................ 155 Problems that are easy to fix ................................155 Problems when you turn on the computer ............156 The Windows ® operating system is not working ...........................................................158 Using S[...]

  • Page 39

    39 Contents 5.375 x 8.375 v er 2.3 Appendix A: Hot Keys/TOSHI BA Cards ........... ...................... 183 Hot Key Cards .......................................................183 Using the Hot K ey Cards .................................184 Hot key functions ..................................................184 Internet ........................[...]

  • Page 40

    40 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T osh iba computer , your work and entertainment can accompan y you where ver you go. Y our co mputer model may be ENERGY ST AR ® qualified. If the model you purch ased is qualified, it is labeled with the ENERGY ST AR ® log o on the computer and the[...]

  • Page 41

    41 Introduction 5.375 x 8.375 ver 2.3 According to the EP A, a computer meeting the new ENERGY ST AR ® specifications will use between 30% and 60% less energ y depending on how it is used. If all U.S. households and businesses replaced old computers with ne w ENERGY ST AR ® qualified models, we would sav e more than $2 billion in en ergy costs ea[...]

  • Page 42

    42 Introd uctio n This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit T osh[...]

  • Page 43

    43 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that co uld result in personal injuries, damage to your equipmen t, or loss of data. These safety cautions hav e been classif ied according to the seriousness of the risk, and icons highlight th[...]

  • Page 44

    44 Introd uctio n Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series. Y our select model may not ha ve all the features and speci fications correspond ing to all of the icons or switches shown on th e[...]

  • Page 45

    45 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti vely , summarizes how to connect components, and explains what to do the first time you use your computer . The “Instruction Manual for Safet y and Comfort, ” that is shipped with your computer, contains impo rtant safety information. Please read the safet[...]

  • Page 46

    46 Getting Started Selecting a place to work T o keep your computer in prime operating condition, protect you r work area from: ❖ Dust, moisture, and direct sunlig ht. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in[...]

  • Page 47

    47 Getting Started Selecting a place to work ❖ Avoid prolonged physical contact with the underside or s urface of the computer . ❖ Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injur y to skin. Read the “ A void e xtended contact between computer base/palm rest and skin” section in the “Instruction Ma[...]

  • Page 48

    48 Getting Started Setting up your computer Important information on your computer’ s cooling fan Y our computer may have a CPU cooling fan that coo ls the CPU by drawing outside air into the computer . Always mak e sure your compute r and AC adapt or have adequate ventilation and are protected from overheating when the power is turne d on or whe[...]

  • Page 49

    49 Getting Started Connecting to a po wer sour ce Please handle your computer carefully to avoi d scratching or damaging the surface. Connecting to a power source Y our computer requires power to operate. Use the po wer cord/cable and A C adaptor to connect the comput er to a liv e electrical outlet, or to charge the computer’ s battery . Never p[...]

  • Page 50

    50 Getting Started Connecting to a power so ur ce T o connect A C power to the computer: 1 Connect the po wer cord/cable to the A C adaptor . (Sample Illustration) Connecting the power cord/cable to the A C adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other [...]

  • Page 51

    51 Getting Started Char ging the main battery The computer’ s main battery light gives you an indication of the main battery’ s current char ge: ❖ Glows amber while the main battery is bei ng charged (A C adaptor connected) ❖ Glows white when the main battery is fully charged ❖ Is unlit when t he main battery has d ischarged, the battery [...]

  • Page 52

    52 Getting Started Using the computer for the fir st time Battery life and charge time may var y depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and be gin using it. Opening the display panel 1 Facing the front of the com puter, locate[...]

  • Page 53

    53 Getting Started Using the computer for the f irst time technology . When the co mputer is operated on battery power , the screen will dim and you may not be able to increase the brig htness of the screen while on battery power . T urning on the power T o turn on the computer: 1 Make sure an y external de vices (such as the A C adaptor , if you p[...]

  • Page 54

    54 Getting Started Re gistering your computer with T oshiba The first time you turn on your computer , the Setup W izard guides you through step s to set up yo ur software. Follo w the on-screen instructions. Registering your computer with T oshiba Product registration is strongly recommended , and allo ws T oshiba to send you periodic updates, ann[...]

  • Page 55

    55 Getting Started Recovering the Internal Stora ge Drive Recovering the Internal Storage Drive Y our computer includes recovery utilities to allo w you to recover your internal storage dri ve if necessary . The follo wing internal storage driv e reco very options are a v ailable: A recov ery image of your computer is stored on the internal storage[...]

  • Page 56

    56 Getting Started Recovering the Internal Stor age Drive ❖ During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor . ❖ The T oshiba Recovery Wizard also provides the option of e rasing your internal storage drive, without restoring t he informa[...]

  • Page 57

    57 Getting Started Recovering the Internal Stora ge Drive 3 A warning screen appears, statin g that when the reco very is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 4 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Defau[...]

  • Page 58

    58 Getting Started Recovering the Internal Stor age Drive 5 The Recov ery of Factory Defaul t Software screen appears. Select Recover to out-of-box state . (Sample Image) Reco very of F a ctory Default Software scr een 6 Click Next . A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to sa [...]

  • Page 59

    59 Getting Started Recovering the Internal Stora ge Drive Y ou can recov er the C: drive without af fecting other partiti ons by either using the utilities stored on your computer’ s internal storage driv e or by using recov ery D VD s / me d i a, if you have created such media. T o recover using the f irst method, follo w the procedure belo w . [...]

  • Page 60

    60 Getting Started Recovering the Internal Stor age Drive 4 When the T oshiba Recov ery W izard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess scr een 5 The Recov ery of Factory Defaul t Software screen appears. Select Recover without changing[...]

  • Page 61

    61 Getting Started Recovering the Internal Stora ge Drive 6 Click Next . A confirmation message displays reminding you that all data on the C: dri ve will be lost during the recov ery process. Be sure to sav e your work to e xternal media before proceeding (see “Backing up your work” on page 98 ). 7 Click Next to be gin the recovery . When the [...]

  • Page 62

    62 Getting Started Recovering the Internal Stor age Drive 3 A warning screen appears, statin g that when the reco very is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 4 When the T oshiba Recov ery W izard opens and the Selecting a process screen displays, select Recovery of F actory Defaul[...]

  • Page 63

    63 Getting Started Recovering the Internal Stora ge Drive 5 The Recov ery of Factory Defaul t Software screen appears. Select Recover to a custom s ize partition . (Sample Image) Reco very of F a ctory Defa ult Software scr een 6 Use the on-screen arro w buttons in The size of driv e C: fi e ld to set the partition size. 7 Click Next . A confirmati[...]

  • Page 64

    64 Getting Started Recovering the Internal Stor age Drive When you create recovery DVDs/media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be res tored from this media. Any files that you created are not ba cked up on the recovery DVDs/media. Y ou will n[...]

  • Page 65

    65 Getting Started Recovering the Internal Stora ge Drive Y ou cannot store your system’ s applications on the same drive or disc/disc set where the rest of the system recovery files are stored. For example, you will need to store the applications on one USB flash drive and the system recover y files on another USB flash drive. Or , store the app[...]

  • Page 66

    66 Getting Started Recovering the Internal Stor age Drive Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to ex ternal media before executing the recovery (see “Backing up your work” on page 98 ). During the internal storage drive recovery process it is [...]

  • Page 67

    67 Getting Started Erasing the Internal Storag e Drive 3 T urn on your computer . When the ini tial screen displays, press F12 . The boot menu di splays. 4 Using the arro w keys, select the D VD option or the USB Flash option, depending on which type of medi a you are using, and then press Enter . 5 A warning screen appears, statin g that when the [...]

  • Page 68

    68 Getting Started Erasing the Internal Stora ge Drive T o delete all data and partitions from the intern al storage driv e: 1 Access the T oshiba Recov ery W i zard on your intern al storage dri ve or on your recovery D VD s /m e d ia . ❖ T o access the Recovery W izard on yo ur internal storage drive: Press and hold the 0 (zero) key while po we[...]

  • Page 69

    69 Getting Started Checking the internal stor age drive oper ating status 4 Click Next . A confirmation message displays reminding you that all data on the internal storage driv e will be lost. Be sure you hav e sav ed your work t o external media (see “Backing up you r work” on page 98 ) and created recovery D VDs/media (see “Creating recov [...]

  • Page 70

    70 Getting Started Using the touc h pad Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications. Y ou can use the touch pad (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to: ❖ Mov e the pointer on the screen ❖ Select an item on the sc[...]

  • Page 71

    71 Getting Started Using the touch pad T o: Do the following: Example: Move the on-s creen pointer Slide your finger across t he touch pad in the direction you want to move the pointer . T o move the pointer a longer distance, slide your finger several times acros s the touch pad in the preferr ed direction. (Sample Illustration) P ointer moves to [...]

  • Page 72

    72 Getting Started Using the touc h pad Scroll horizontal ly Slide your finger along the bottom ed ge of the touch pad in the direc tion you want to scroll. Repeat to scroll a longer distance. (Sample Illustra tion) Horizontal scr olling active ar ea Scroll continu ously (Circular scrolling) 1 Begin scrolling vertically or horizonta lly by sliding [...]

  • Page 73

    73 Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to ran dom locations on the screen. The on-screen pointer may also seem to automatical ly select text, click buttons, and activ ate other user interface elements. For help with these problem[...]

  • Page 74

    74 Getting Started Using external display de vices Using external display devices Y our computer comes with a built-in display , but you can also connect the following types of external display devices to the video ports described below: ❖ An HDMI™-compatible television or external display de vice via the HDMI™ Out port* ❖ An external monit[...]

  • Page 75

    75 Getting Started Using external display de vices 4 T urn on the external de vice. Y our computer will automaticall y detect the external display device. In the future you can change the display settin gs by pressing F5 , or by configuring the display properties settings. Directing the display output when you turn on the computer Once you ha ve co[...]

  • Page 76

    76 Getting Started Using an e xternal ke yboar d ❖ Swap-Switch primary display between int ernal display and external monitor when using extended desktop (Sample Image) Display options window Adjusting the quality of the external display T o obtain the best picture quality from your television (or other video display device), you may need to adju[...]

  • Page 77

    77 Getting Started Connecting a printer If your printer sup ports Plug and Play , your computer may automatically reco gnize the printer; the printer is then read y for use. Refer to your printer docum entation for further in structions. TECHNICAL NOTE: T o determine if your printer supports Plug and Play , check its documentation. If your printer [...]

  • Page 78

    78 Getting Started T urning off the computer T urning off the computer Pressing the power button before shutting down the Windows ® operating system could cause you to lose your work . Make sure the system indicator panel’ s storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is being a ccessed, yo[...]

  • Page 79

    79 Getting Started T urning off the computer Factors to consider when choosing Hibernation: ❖ While in Hibernation mode, the co mputer uses n o main battery power . ❖ Because the state of the system is stored to the internal storage dri ve, no data is lost if the main battery disch arges. ❖ Restarting from Hibernat ion ta kes less time and co[...]

  • Page 80

    80 Getting Started T urning off the computer ❖ If the battery charge becomes cr itically low , the computer will try to enter Hibernation mode. If you power down using the Sleep command and the main battery discharges fully , your unsaved information will be lost. Be sure to save your work first. For information on using Sleep, see “Using and c[...]

  • Page 81

    81 Getting Started T urning off the computer 2 Click Change plan s ettings under the po wer plan to be customized. The Edit Plan Settin gs window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 4 Double-click P ower b uttons and lid to display[...]

  • Page 82

    82 Getting Started T urning off the computer These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power . ❖ Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel. ❖ Po wer button action Set this option to Sh[...]

  • Page 83

    83 Getting Started T urning off the computer 2 Click Hibernate in the pop-up menu . The computer sav es the state of all open progr ams and f iles, turns of f the display , and then turns of f. Configuring Hibernation mode options Y ou can place the computer into Hibernation mode by either pressing the power b utton or closing the display panel. Y [...]

  • Page 84

    84 Getting Started T urning off the computer 4 Double-click P ower b uttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of P ower Options screen 5 Select Hibernate for the options you want. These options can be set separately for how they operate while the computer is running on battery power or while[...]

  • Page 85

    85 Getting Started T urning off the computer Starting again from Hibernation mode T o start up the computer from Hibernation mode, press the power button until the ON/OFF light gl o ws white. The com puter returns to the screen(s) you were using. If you put the computer in Hib ernation mode by closing the display panel, you can start it again by op[...]

  • Page 86

    86 Getting Started T urning off the computer T o use any of these methods, you f irst need to enable them using the Power Options feature. 1 Click Start , Contro l Panel , System and Security , and then Po wer Options . The Po wer Options window appears. 2 Click Change pl an settin gs under the power plan to be customized. The Edit Plan Settin gs w[...]

  • Page 87

    87 Getting Started T urning off the computer 5 Double-click P ower b uttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of P ower Options scr een 6 Select Sleep for the options you want. These options can be set separately for how they operate while the computer is running on battery power or while co[...]

  • Page 88

    88 Getting Started Customizing your comp uter’ s settings Starting again from Sleep mode T o start up the computer from Sleep mode, press the power b utton until the ON/OF F light glows white. The computer retu rns to the screen(s) you were using. If you place the comput er in Sleep mode b y closing the display panel, you can start it again by op[...]

  • Page 89

    89 Getting Started Caring for your computer Moving the computer Before moving your computer, e ven across the room, make sure all driv e activity has ende d (the inter n al storage driv e and optical disc dri ve indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick up the computer by its display panel or by[...]

  • Page 90

    90 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the internal storage drive. If the netw ork you are using goes down and you must restart your [...]

  • Page 91

    91 Learning the Basics Using the ke yboar d ❖ Back up your files to ex ternal media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put of f backing up because it takes time. Ho wev er , if your internal storage drive suddenly fails, you will lose all the data on it unless you hav e a separate bac[...]

  • Page 92

    92 Learning the Basics Using the ke yboar d Character keys T y ping with the character keys is very much like typing on a typewriter , e xcept that: ❖ The space bar creates a space char acter instead of just passing ov er an area of the page. ❖ The lo wercase letter l (el) and the number 1 are not interchangeable. ❖ The uppercase letter O an [...]

  • Page 93

    93 Learning the Basics Starting a pr ogr am Y our computer’ s k eyboard has one ke y and one button that hav e special functions in W indows ® : ❖ Win d ow s ® key —Open s the Start menu ❖ Application k ey —Has a similar functio n as the secondary mouse button Backlit keyboard Y our ke yboard may have a backlight ill umination feature. [...]

  • Page 94

    94 Learning the Basics Starting a pr ogram 2 Click the program group, in this example, Acces sories . The Accessories menu is displayed. 3 Click the pr ogram, in this e xample, Wo r d P a d . W ordPad opens. T o close the program, click the Clo se button in the upper-right corner of the program’ s window . Starting a program from Windows ® Explo[...]

  • Page 95

    95 Learning the Basics Saving your work Starting a program using the Search programs and files field This example uses the Start menu’ s Search programs and f iles field to start W ordPad: 1 Click Start to display the Start menu. The Search programs and files f ield appears at the bottom of the Start menu. (Sample Image) Sear c h pr ograms and f [...]

  • Page 96

    96 Learning the Basics Saving your work Saving files 1 Click on the arrow in the upper -left corner of your W indows ® -based application to display the drop-down menu, and then click Sav e . If you are working with a docum ent that already has a f ile name, this i s all you need to do. If you created a ne w document, your program displays a Sav e[...]

  • Page 97

    97 Learning the Basics Printing your work Microsoft ® W ord file. Creating your own extension is usually unwise, since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly . TECHNICAL NOTE: By default, the Windows ® operating system does not show file extensions. For information on showing or hidin[...]

  • Page 98

    98 Learning the Basics Backing up your work 3 Specify the print parameters. For e xample, the range of pages and number of copies to print. 4 Click Print . Backing up your work Back up all the files you create in case something happens to your computer . Y ou can back up your files to dif ferent types of media such as CDs, D VDs, external stor age [...]

  • Page 99

    99 Learning the Basics Using the optical disc drive TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to over write a file that already exists on the internal storage drive. Make sure the backup v ersion is the one you want before overwriting the existing file. Using the optical disc drive Optical storage is a pop ular[...]

  • Page 100

    100 Learning the Basics Using the optical disc drive ❖ Some Blu-ray Disc™ movies hav e online content that can be accessed from the disc. T o view this content, your computer must be connected to the Intern et. ❖ While viewing online content, your system may not view it in High Definition on an external monitor , ev en though your display set[...]

  • Page 101

    101 Learning the Basics Using the optical disc drive Optical disc drive components The optical disc dri ve is located on the side of the computer . Y our optical disc driv e may look like this: (Sample Illustration) Optical disc drive Drive in-use indicator light —Indicates when the driv e is in use. Eject button —Press to release the disc tray[...]

  • Page 102

    102 Learning the Basics Using the optical disc drive 3 Press the dri ve’ s eject button. The disc tray sl ides partia lly out of th e driv e. 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust. If the disc is dusty , clean it as described in “Ca[...]

  • Page 103

    103 Learning the Basics Using the optical disc drive 8 Make sure the disc is completely on the spindle and is lyin g flat on the tray . If you insert the disc incorrectly , it may jam the drive. If this happens, contact T oshiba support for assistance. 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. [...]

  • Page 104

    104 Learning the Basics Using the optical disc drive Recording optical media Depending on the configuration, your computer may come with an optical disc driv e that allo ws you to: ❖ Play pre-recorded and recorded optical media. ❖ Read/write data and multi -media files to recordable optical media. For more information regarding supported optica[...]

  • Page 105

    105 Learning the Basics T oshiba’ s online r esour ces Removing a disc with the computer off T o remov e a disc with the computer turned of f: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray sl ides partia lly out of th e driv e. Never use a pencil to press the manual eject button. Pencil le[...]

  • Page 106

    106 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your com puter while trav eling. T oshiba’ s energy-saver design Y our computer enters a low-po wer suspension mode when it is not being used, thereby conserving energy and sa ving money in the process. It has a number of other features that enhanc e its energy ef ficiency .[...]

  • Page 107

    107 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only , and does not indicate the battery life that will be obtained b y any indi vidual user . Actual battery life may vary considerably from specifications depending on pro duct model, configuration, applications , power managem[...]

  • Page 108

    108 Mobile Computing Char gi ng batteries TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Y our computer ships with t he power management options preset to a configuration that will provide the most stable operating en vironment and optimum system performan ce for both A C [...]

  • Page 109

    109 Mobile Computing Char ging ba tteries Charging the main battery T o charge the main battery while it is in your computer, plug the computer into a li ve electrical ou tlet. The battery char ges whether the computer is on or off. TECHNICAL NOTE: The rech arging of the batter y cannot occur when your computer is using all of the pow er provided b[...]

  • Page 110

    110 Mobile Computing Monitoring main battery power T o recharge the R TC battery , plug the computer into a li v e electrical outlet and leav e the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low , the real-time clock and calendar may display t[...]

  • Page 111

    111 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the powe r button light (near the upper -left corner of the keyboard). When the ON/OFF light or power button light flashes amber , it indicates that the system is suspended (us ing the Windows ® operating system Slee[...]

  • Page 112

    112 Mobile Computing Monitoring main battery power Determining remaining battery power Wait a few moments after turning on the computer before trying to monitor the remaining battery power . The computer needs this time to check the battery’ s remaining capacity and perform its calculations. Mov e the pointer over the po wer icon in the notif ica[...]

  • Page 113

    113 Mobile Computing Monitoring main battery power Setting batter y notifications Y ou can set two notifi cations. Each notification can be set to alert you when a specified percentage of remaining battery po wer has been reached. Y ou can also set the computer to enter Sleep mode or Hibernation mode or to complet ely po wer do wn when the notif ic[...]

  • Page 114

    114 Mobile Computing Monitoring main battery power ❖ Where you are working, since operating time decr eases at low temperatures There are v arious ways in which you can conserv e power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves po wer when you turn of f the computer and turn it back on again ❖ Us[...]

  • Page 115

    115 Mobile Computing Using the T OSHIB A eco power plan 3 Click Create a po wer plan in the left pane to set up a new plan. T o edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change plan settin gs to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power s[...]

  • Page 116

    116 Mobile Computing Changing the main battery The TOSHIB A eco Utility™ monitors your power sa vings from using the eco power plan by tracking real-time power consumption and accumulated savings o ver time. T o learn how to access the utility , see “TOSHIB A eco Utility™ ” on page 152 . For more information on the TOSHIB A eco po wer plan,[...]

  • Page 117

    117 Mobile Computing Changing the main battery 5 Slide the battery release lock to the unlo cked position. (Sample Illustration) Unlocking the battery r elease lock 6 Slide the battery release latch to release the battery . 7 Pull the discharged battery out of the computer . (Sample Illustration) Removing the battery If the battery is leaking or it[...]

  • Page 118

    118 Mobile Computing Changing the main battery Inserting a charged battery T o insert a battery: 1 W ipe the terminals of the charge d battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designe d so that you cannot install i t with rev erse polarity . [...]

  • Page 119

    119 Mobile Computing T aking car e of your battery 5 Reconnect any cables that were remov ed in step 3 of “Removing the battery from the computer” on page 116 . 6 Restart the computer . T aking care of your batter y The follo wing sections offer tips on how to take care of your battery and prolong its life. Safety precautions ❖ If the battery[...]

  • Page 120

    120 Mobile Computing Disposing of used b atteries Maintaining your batter y Fully discharging your battery pack will allo w better accurac y of the battery meter . T o fully discharge your battery pack: ❖ Periodically , disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doin[...]

  • Page 121

    121 Mobile Computing Disposing of used batteries Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can ca use a battery pack to explode and/or release caustic liquid, both which may possibly cause serious injury . Always dispose of used b[...]

  • Page 122

    122 Mobile Computing T raveling tips T raveling tips The en vironmental precautions listed in “Selecting a place to work” on page 45 , also apply while traveling. ❖ Nev er leav e your computer on a sunny ledge or in a place where it could get wet or covered in dust. ❖ Always tra vel with the comput er in a carrying case. T oshiba of fers a [...]

  • Page 123

    123 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the desktop The desktop is the launching pad for everything you can do in the W indows ® operating system. Y ou can use its features to start programs, find documents, set up system componen ts, and pe[...]

  • Page 124

    124 Exploring Y our Computer’ s Features Explorin g the desktop Finding your way around the desktop Y our computer’ s desktop includes sev eral standard features: icons, Start button, taskbar , notification area, and background pattern. (Sample Image) W indows ® operating system desktop Icons An icon represents a folder , file, or program that[...]

  • Page 125

    125 Exploring Y our Computer’ s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Re cycle Bin to hold these files. In this case, Windows ® will prompt you to either permanently delete the file(s) or cancel[...]

  • Page 126

    126 Exploring Y our Computer’ s Features Setting up for communications T o make a program or window the currently acti v e one, click the associated taskbar button. Notification area The notification area displays icons of tasks or programs that run continuously in the background and di splays notifications. T o learn more about each task, po sit[...]

  • Page 127

    127 Exploring Y our Computer’ s Features Explorin g audio featur es When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common W i-Fi ® networking problems, see “Wireless networking problems” on p age 171 . Connecting your computer to a network Y ou can connect your computer to a network to increase its c[...]

  • Page 128

    128 Exploring Y our Computer’ s Features Using the W eb Camera 3 Click the Start Recording button. 4 Speak normally into the microphon e. 5 When you hav e f inished recording, click the Stop Recording button. The Sa ve As dialog box appears. 6 T o sav e the file, type a f ile name, and then click Sav e . Using external speakers or headphones Y ou[...]

  • Page 129

    129 Exploring Y our Computer’ s Features Using the Memory car d r eader T o email, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending emai l, taking pictures or recording video messages m ay vary . The W eb Camera software, b y default, should already be running. Th[...]

  • Page 130

    130 Exploring Y our Computer’ s Features Using the Memory car d r eader Inserting memory media The follo wing instructions appl y to all types of supported media devices. 1 T urn the media so that the cont acts (metal areas ) are face do wn. 2 Push the media into the ad apter until it locks in place. (Sample Illustration) Inserting memory media W[...]

  • Page 131

    131 Exploring Y our Computer’ s Features Using the Memory car d r eader 3 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows ® message “copying...” disappears, writing to the media might still be in progress and your data c[...]

  • Page 132

    132 Chapter 5 Utilities Y our computer includes sev eral utilities designed to help yo u to reconfigure your system to best meet your individual needs. T o gether , these allo w you to ascerta in certain system details, set additional options, or change default optio ns. These utilities are described in this chapter . The utilities described in thi[...]

  • Page 133

    133 Utilities TOSHIB A Assist ❖ TOSHIB A Button Su pport ❖ TOSHIB A Accessibility ❖ TOSHIB A eco Utility™ ❖ TOSHIB A Service St ation ❖ TOSHIB A PC Health Monitor TOSHIBA Assist The TOSHIB A Assist pro vides qui ck access to computer functions and allows you to customize a range of com puter settings. T o access TOSHIB A Assist, click S[...]

  • Page 134

    134 Utilities TOSHIB A Assist Secure The features av ailable in this category are: ❖ Supervisor password ❖ User password (Sample Image) T OSHIBA Assist window – Secur e tab[...]

  • Page 135

    135 Utilities TOSHIB A Assist Protect & Fix The features av ailable in this category are: ❖ TOSHIB A PC Diagnostic T ool Utility ❖ TOSHIB A HDD Protection Utility (Sample Image) T OSHIBA Assist window – Pr otect & Fi x tab[...]

  • Page 136

    136 Utilities TOSHIB A Assist Optimize The features av ailable in this category are: ❖ Mouse Utility ❖ TOSHIB A Hardware Se tup (Hardware Settings) ❖ TOSHIB A Button Su pport ❖ TOSHIB A Accessibility ❖ TOSHIB A Face Recognition Utility ❖ TOSHIB A Sleep Utility ❖ TOSHIB A eco Utility™ (Sample Image) T OSHIBA Assist window – Optimiz[...]

  • Page 137

    137 Utilities TOSHIB A Recovery Media Cr eator TOSHIBA Recovery Media Creator The TOSHIB A Reco very Media Creator utility enables you to create recovery D VDs/media that can be used to return yo ur system to its out-of-box state, if necessary . For detailed information on using the utility to create recovery D VDs/media, see “Creating recov ery [...]

  • Page 138

    138 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again. TOSH IBA support s sev eral type s of passwords on your c omputer: ❖ An instant password[...]

  • Page 139

    139 Utilities Setting passwor ds T o set a supervisor password: 1 Click Start , All Programs , TOSH IBA , Utilities , and then TOSHIB A Assist . The TOSHIB A Assist windo w appears. 2 On the left side, click the Secure tab . 3 Click the Supervisor Password ic on. The Supervisor Password tab of the T OSHIBA P assword Utility window appears. (Sample [...]

  • Page 140

    140 Utilities Setting passwor ds 4 Click Not Registered . A pop-up screen ap pears asking for a password. 5 Enter the password, then click OK . 6 Click OK to ex it. 7 Restart the system to complete the process. Using a user password A user password provides po wer -on password protection. Setting a user password If you choose to set a supervisor or[...]

  • Page 141

    141 Utilities TOSHIB A F ace Recognition Utility TOSHIBA Face Recognition Utility Y our computer may come with the TOSHIB A Face Recognition utility . This utility provides another way to log on to y our computer . For high security purposes, TOSHIBA Face Re cognition is not a suitable substitute for Windows ® passwords. T o ensure the security of[...]

  • Page 142

    142 Utilities TOSHIB A PC Dia gnostic T ool Utility TOSHIBA PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Refer to the online Help documentatio n within the application for additional help. The TOSHIBA PC Diagnostic T ool u tility may show tests for features you do not have. This is normal and[...]

  • Page 143

    143 Utilities TOSHIB A HDD Pr otection Utility TOSHIBA HDD Protection Utility The TOSHIB A HDD Protection Utility controls your computer’ s hard disk dri ve (HDD) protection feature, which parks the HDD whene ver motion is detected on the computer . Using this utility , you can enable or disable hard disk driv e (HDD) protection, and set the moti[...]

  • Page 144

    144 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. T o access the Mouse utility: 1 Click Start , Contro l Panel , Hardware and Sound , and then under Devices and Printers , click Mouse , or click the Mouse icon in the Op timize tab of TOSHIB A Assist . The Mouse Properties screen[...]

  • Page 145

    145 Utilities TO S H I B A H a rd w a re S e t u p TOSHIBA Hardware Setup TOSHIB A Hardware Setup is the TOSHIB A configuration management tool av ailable through th e W indows ® operating system. T o access it: ❖ Click Start , All Programs , TOSH IBA , Utilities , and then HWSetup , or click the TO S HI BA H a rdw a re S e tt in g s icon in the[...]

  • Page 146

    146 Utilities TO S H I B A H a rd w a re S e t u p ❖ Button Sett ing —Allows you to set conditions for the b uttons on the system control panel ❖ Display —Allows you to change various default settings for the built-in display When the computer restarts, it remembers the last configuration. If data does not appear on the display you are usin[...]

  • Page 147

    147 Utilities TOSHIB A Sleep Utility TOSHIBA Sleep Utility This utility displays w hether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function. ” It also displays the remaining battery capacity . Starting the TOSHIBA Sleep Utility T o start this ut[...]

  • Page 148

    148 Utilities TOSHIB A Sleep Utili ty ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However , some extern[...]

  • Page 149

    149 Utilities TOSHIB A Sleep Utility Enabling USB Sleep and Charge This utility can b e used to enable or disable the USB Sleep and Charge function. T o enable this function, select the Enable USB Sleep and Char ge check box in the utility . T o d isable this function, de-select the check box. Y ou can also control whether charging takes place when[...]

  • Page 150

    150 Utilities TOSHIB A Button Support With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a differe nt charging device. TOSHIBA Button Support TOSHIB A Button Support a[...]

  • Page 151

    151 Utilities TOSHI BA A ccessibility TOSHIBA Accessibility The TOSHIB A Accessibility utility allows you to use the Fn ke y to create a hot key combination wit h one of the function ke ys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a sti cky key , meaning you can press it once, [...]

  • Page 152

    152 Utilities TOSHIB A eco Utility™ TOSHIBA eco Utility™ The TOSHIB A eco Utility™ monitors your power sa vings from using the eco power plan by tracking real-time power consumption and accumulated savings o ver time. T o access the T OSHIB A eco Utility™, do one of the following: ❖ Click Start , All Programs , TOSH IBA , Utilities , and [...]

  • Page 153

    153 Utilities TOSHIB A Service Station TOSHIBA Service Station The TOSHIB A Service Station helps you keep your ne w computer running at its best by notifying you when updated software, firmw are, documentation or othe r information is av ailable for your computer . The TOSHIBA Service Station will alert you when updates are av ailable, and you can[...]

  • Page 154

    154 Utilities TOSHIB A PC Health Monitor Y ou may disable the TOSHIB A PC Health Monitor at an y time by uninstalling the software via t he W indows ® Control P anel. Doing so will automatically delete all collected inform ation from the internal storage dri ve. The TOSHIB A PC Health Mo nitor software does n ot extend or modify TOSHIB A's ob[...]

  • Page 155

    155 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help fro m your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems b y yourself. It cov ers the problems you are most li[...]

  • Page 156

    156 If Something Goes Wrong Pr oblems when you turn on the computer 2 Click the A pplications tab . If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, c[...]

  • Page 157

    157 If Something Goes Wrong Pr oblems when you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indows normally . This can happen if the computer was put into Sl eep mode and the battery has discharged. If you performed a sh[...]

  • Page 158

    158 If Something Goes Wrong The W indo ws ® operating system is not working If the trickle-charging does not prov e ef fectiv e, visit the T oshiba W eb site at pcsupport.tosh iba.com and see the Support Bulletin Step-Charging the computer’ s battery (click the Ask Iris ® link and search for the s upport b ulletin by name). 4 Connect the A C ad[...]

  • Page 159

    159 If Something Goes Wrong The W indo ws ® operating system is not working ❖ The operating system responds dif ferently from the norm al routine. ❖ The screen does not look right. Unless a hardware de vice has failed, probl ems usually occur when you change the system in some way such as installing a ne w program or adding a device. If you ex[...]

  • Page 160

    160 If Something Goes Wrong The W indo ws ® operating system is not working If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is v ery slow . Many f actors contribute to the speed with which you can surf the Internet. They include: network speed, netwo[...]

  • Page 161

    161 If Something Goes Wrong F ixing a pr oblem with Device Manag er Fixing a problem with Device Manager Device Manager pro vides a way to check and change the configuration of a de vice. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for ad[...]

  • Page 162

    162 If Something Goes Wrong Memory pr oblems Memory problems Incorrectly connected or faulty memo ry modules may cause errors that seem to be hardware or e ven software related. Y our computer has two memory modul e slots. Both slots are located under the ke yboard and should only be accessed by a T o shiba authorized service provider . TECHNICAL N[...]

  • Page 163

    163 If Something Goes Wrong K e yboar d pr oblems If the battery has completely discharged, it will not begin char ging immediately . Leave the A C ad aptor and po wer cord/cable connected, wait 20 minutes and s ee if the battery is charging. If the battery light is glowing after 20 minutes, let the computer continue charging the battery for at lea[...]

  • Page 164

    164 If Something Goes Wrong Display pr oblems Display problems Here are some typical displ ay problems and their sol utions: The screen is blank. Display Auto Off may ha ve gone into ef fect. Press any ke y to acti vate the screen. If you hav e registered a password, press any ke y , type th e password and press Enter . If no passw ord is registere[...]

  • Page 165

    165 If Something Goes Wrong Display pr oblems T o improve screen resolution and increase/decre ase screen size, press Fn + 2 to zoom in and Fn + 1 to zoom out. For more information, see the W indo ws ® onlin e Help. A message displays saying that ther e is a problem with y our display settings and tha t the adap ter type is incorrect or the curren[...]

  • Page 166

    166 If Something Goes Wrong Disk or storag e drive pr oblems Disk or storage drive problems Problems with the storage driv e or with external media usually sho w up as an inability to access the driv e or as sector errors. Sometimes a driv e problem may cause one or more files to appear to hav e garbage in them. T ypical problems are: Y ou are ha v[...]

  • Page 167

    167 If Something Goes Wrong Optical disc drive pr oblems Y our data files are damaged or corrupted. Refer to your software do cumentati on for file recov ery procedures. Many software packages automatically create backup files . Y ou may also be able to recover lost data using utility software. Consult your network administrator . Some programs run[...]

  • Page 168

    168 If Something Goes Wrong Optical disc drive pr oblems Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run corr ectly but others do n ot. Check that the type of disc you are using is compatible with your optical disc driv e. For more information regarding supported optic[...]

  • Page 169

    169 If Something Goes Wrong Optical disc drive pr oblems Blu-ray Disc™ player T echnology . Compatibility and/or performance issues are possible. Certain interactive features may not be supported due to compatibility , network settings or other conditions. Advanced Access Content System (AACS) keys are integrated into your computer for copy prote[...]

  • Page 170

    170 If Something Goes Wrong Sound system pr oblems Sound system problems No sound is coming from the computer’ s speakers. Adjust the volume control. T ry pressing F12 to see if vo lume mute is disabled. Check that the volume control on the computer is turned up. If you are using external headphone s or speakers, check that the y are securely con[...]

  • Page 171

    171 If Something Goes Wrong W i r eless networking pr oblems The printer will not print wh at y ou see on the scr een. Many programs display information on the screen differently from the way they print it. S ee if your program has a print previe w mode. This mode lets you see your work exactly as it will print. Contact the software manuf acturer f[...]

  • Page 172

    172 If Something Goes Wrong D VD and BD operating pr oblems T o enable or disable wireless communication, press the F8 Hot Key . For more information see “Hot Keys/TOSHIBA Cards” on page 183 . ❖ Use IPCONFIG to verify that the computer has a useful IP address - one other than the priv ate address of 169.254.xxx.xxx assi gned by W indo ws ® .[...]

  • Page 173

    173 If Something Goes Wrong Develop good computing habits 3 Use the D VD or BD player software that came with your computer to view D VD or BD movies. 4 Clean the disc and try again. A dirty dri ve can also cause audio problems. If you have tried se veral discs and all fail, consider sending your drive to an authorized service provid er to get it c[...]

  • Page 174

    174 If Something Goes Wrong Develop good computing habits On a regular basis, back up the inf ormation stored on y our internal sto rage drive. Use W indo ws ® to back up files, or the en tire computer , to an optical disc, or external hard disk. Here are some ways you can do this: ❖ Use the W indows ® operating system to back up f iles or your[...]

  • Page 175

    175 If Something Goes Wrong Develop good computing habits Saving system configuration with restore points The System Restore feature of the Windo ws ® operating system quickly creates restore points—‘ snapshots’ of your W indows ® operating system configuration—and sav es them for later recall. If you experience problems after installing [...]

  • Page 176

    176 If Something Goes Wrong Develop good computing habits This list may contain restore points that you did not create. Restore points labeled System Checkpoint were automatically created by the Windows ® operating system. Other restore points may have been created automatically by applications when they were installed. 3 If you selected Choose a [...]

  • Page 177

    177 If Something Goes Wrong Develop good computing habits 4 Click Back up y our computer under the Syst em and Security heading. Follow the on-screen instructions to back u p your files. For more help, click Start , Help and Support , and search for “back up f iles. ” General tips for installing hardware and software Here are a fe w tips to hel[...]

  • Page 178

    178 If Something Goes Wrong Develop good computing habits 3 Install one item of hardware or software. 4 Restart the W indo ws ® operating system. 5 Use the new hardw are or software for a while, noting any new problems. Mak e sure that your critical application s (email, business applications, etc.) are working correctly , and verify that importan[...]

  • Page 179

    179 If Something Goes Wrong If you need further assistance Charge function. ” For more information, see “TOSHIB A Sleep Utility” on page 147 . If you need further assistance If you have follo wed the recomm endations in this chapter and are still having problems, you may n eed additional technical assistance. This section contains the step s [...]

  • Page 180

    180 If Something Goes Wrong Other T oshiba Internet W eb sites T oshiba voice contact Before calling T o shiba, make sure you have: ❖ Y our computer’ s serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Wi ndows ® operating system and all other preloaded software on your choice of media ❖[...]

  • Page 181

    181 If Something Goes Wrong T oshiba’ s worldwide of fices T oshiba’ s worldwide offices A ustralia T oshiba (Australia) P ty . Limited 84-92 T alav era Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada France T o shiba Systèmes (France) S.A. 7, Rue Ampère; B. P . 131 928[...]

  • Page 182

    182 If Something Goes Wrong T oshiba’ s worldwide off ices For more information on additio nal T osh iba worldwide locations, please visit: www .t oshiba.co.jp/index.htm . United States T o shiba America Information Systems, Inc. 9740 Irvine Boulev ard Irvine, California 92618 United States The Rest of Europe T oshiba Europe (I .E.) GmbH Hammfeld[...]

  • Page 183

    183 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot ke ys and TO SHIB A Cards provi de a quick way to modify selected system functions and to launch applications. Hot Key Cards The Hot Ke y Cards are used to set or modify the following system functions: ❖ Internet ❖ touch pad ❖ Illumin ation ❖ ODD ❖ Output (Display sw itch) ?[...]

  • Page 184

    184 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Ke y Cards are normally hidden from view . The Cards appear when you press the corresponding function key . Hot keys are keys that, when pressed, turn system functions on and off. Hot keys have a legend on the key indicating the option o r feature th[...]

  • Page 185

    185 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Internet Disabling or enabling the touch pad Illumination Optical disc drive Press this hot key to acti vat e the default Internet brow ser . Press this hot ke y enables/disables the touch pad. Press this hot key to turn the ke yboard backlight ON/OFF . Press this hot key to turn[...]

  • Page 186

    186 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Output (Display switch) or This TOSHIB A Card or hot ke y cycles through the p o w e r - o n di s pl a y op t i o n s (only the f irst option is av ailable when you do not have an e xternal monitor attached) (the last option is a vailable only if you are in Extended Display Mode). [...]

  • Page 187

    187 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, th en select the desired mode. Not all functions are supported on all m odels. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Buil[...]

  • Page 188

    188 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or This TOSHIB A Card or hot ke y enables/disables th e optional wireless devices installed in your computer . The wireless modes are: ❖ Wi - F i ® enabled—Enables just the W i-Fi ® module. ❖ Bluetooth ® enabled—Enables just the Blu[...]

  • Page 189

    189 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions This hot ke y allows you play a CD, or pause it if current ly playing. This hot ke y decreases the speaker v olume. This hot key increases the speak er volume. Thi s hot ke y to enable /disable v olume mute on your computer . Fn + This hot key turns all[...]

  • Page 190

    190 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v arious parts of the world. USA UL ap pr oved Canada CSA approv ed United Kingdom BS ap pr oved Europe VD A appro[...]

  • Page 191

    191 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide. AC Alternating Current BIOS Basic Input/Output System BD-R OM Blu-ray Disc Read -Only Memory bps bits per second CD Compact Disc CD-R OM Compact Disc Read-Only Memory CD-R[...]

  • Page 192

    192 Glossary DIMM Dual Inline Memory Mod ule DOS Disk Operating System DPI Dots Per Inch DV D Digital V ersatile (or V ideo) Disc DV D - R O M Dig ital V ersat ile (or V ideo) Disc Read-Only Memory EPR OM Erasable Programmable Read-Only Memory eSA T A external Serial Advanced T echno logy Attachment FAT File Allocation T able FCC Federal Communicat[...]

  • Page 193

    Glossary 193 RO M Read-Only M emory RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld W ide W eb Te r m s The following terms may appear in this user’ s guide. A active-mat[...]

  • Page 194

    194 Glossary B backup —A copy of a f ile, usually on a remov able disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication de vice, such as a printer or mo dem, transmits in formation. Baud rate is the nu mber of signal changes per second (not necessaril[...]

  • Page 195

    Glossary 195 C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than accessing it from the computer’ s main memory . See also CPU ca che, L1 c ache, L2 cach e. CD —An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Onl y Memory) ?[...]

  • Page 196

    196 Glossary CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs. See also cach e, L 1 ca che, L2 c ache. cursor —An on-screen symbol (usually a flashing vertical line) that indicates the position whe[...]

  • Page 197

    Glossary 197 document —Any file created with an appl ication an d, if saved to disk, gi ven a name by which it can be retrie ved. See also fil e . double-click —T o press and release the point ing device’ s primary button rapidly twice without moving the pointi ng device. In the W indo ws ® operating system, this refers to th e pointing devi[...]

  • Page 198

    198 Glossary F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, information used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The section of a s t o r a ge d r ive that keeps track of the location of stored files. fil e n am e —A set of characters that[...]

  • Page 199

    Glossary 199 H DM I ( High-Definition Multimedia Interface) —A n interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. HDMI-CEC (HDMI Consumer Electronics Control) —One A/V component can control another while using thi s function, if connected wi[...]

  • Page 200

    200 Glossary LAN (Local Area Network) —A group of com puters or other devices dispersed ov er a relati vely limited area and connected by a communications link that enables any de vice to interact with an y other on the network. LED (Light Emitting Diode) —A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as th e source of light, [...]

  • Page 201

    Glossary 201 motherboard —The computer’ s main circuit board that contains the processor , memory , and other primary com ponents. MS-DOS pr ompt —See system pr ompt. multi-function drive —A D VD dri ve that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video [...]

  • Page 202

    202 Glossary password —A unique string of characters en tered by a user to verify his or her identity to the computer or the network. PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards pro vide functions such as modem, fax/modem, hard disk drive, netw ork adapter, sound card, or SCSI adapter[...]

  • Page 203

    Glossary 203 Random Access Memory —See RAM. Read-Only Memory —See RO M . reb o ot —See boot , re s t a r t . removable disk —A disk that can be remov ed from a disk dri ve. A Flash dri ve is one example of a remov able disk. res o lu ti o n —A measure of the sharpness of the images that can be produced by a printer or displayed on a scree[...]

  • Page 204

    204 Glossary shortcut —See k eyboar d shortcut . Sleep —A feature o f some W indo ws ® operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left of f when you turn the computer on again. software —Se e pr ogram. Compare har d war e. solid state driv e —A data stora[...]

  • Page 205

    Glossary 205 W We b —See W o rld W ide W eb . Wi- F i ® —A registered trademark term of the W i-Fi Alliance that stands for W ireless Fidelity , and is anot her term for the communication protocol to permit an Ethernet connect ion using wireless communication components. W orld Wide W eb (www) —The worldwide network of W eb si tes linked tog[...]

  • Page 206

    206 Index A A C adaptor 49 AC p o w e r 108 accessing network 127 adding memory (optional) 54 optional external devices 54 adequate ventilation cooling fan 48 adjusting touch pad settings 73 audio features 127 B backing up files 91 , 98 backlit keyboard 93 battery battery lif e 107 Call2Recycle™ 121 care 119 , 120 changing 116 charge indicator li[...]

  • Page 207

    207 Index battery indicator light 111 BIOS Setup see TOSHIB A Hardware Setup Blu-ray Disc™ using 99 , 100 but t on eco Utility™ 115 eject, optical disc driv e 101 power 53 Shut down 80 start 125 C Call2Recycle™ battery 121 caring for your computer 88 changing battery 116 character keys 92 charging the battery 51 cleaning the computer 88 commu[...]

  • Page 208

    208 Index display , external adjusting 76 disposal information 32 disposing of used batteries 120 DV D caring for discs 105 removing with compu ter off 105 removing with compu ter on 104 D VD BD player troubleshooting 172 DV D s using 99 E eco Utility™ button 115 eject button optical disc driv e 101 eject, optical disc driv e 101 enabling touch p[...]

  • Page 209

    209 Index rec over y 55 Internet hot key 185 K keyboard Alt ke ys 92 backlit 93 character keys 92 Ctrl keys 92 Fn key 92 function keys 92 hot keys 189 special W indo ws® keys 92 troubleshooting 163 using 91 keyboard, e xternal 76 keys backlit 93 Ctrl Fn Alt 92 function keys 92 L LEDs system indicator light s 111 A C adaptor light 110 battery light[...]

  • Page 210

    210 Index playing an audio CD 103 playing optical m edia 103 recording optical media 104 removing a disc 104 , 105 solid state dri ve (SSD) 101 troubleshooting 167 using 99 , 101 optical discs troubleshooting 168 optical media recording 104 optional external devices adding 54 other documentatio n 44 P password deleting a supervisor 139 deleting a u[...]

  • Page 211

    211 Index an optical disc with computer on 104 and optical disc with comp uter off 105 battery from the computer 116 restarting computer 82 restore points troubleshooting 175 restoring your work 98 running computer on battery power 106 S safety computer 122 disposing of batteries 120 icons 43 precautions 46 safety precautions battery 119 saving f i[...]

  • Page 212

    212 Index T taking care of battery 119 taskbar 125 television adjusting display 76 tips for computing 90 To s h i b a online resources 105 registering computer T oshiba W eb site 54 worldwide of fi ces 181 TOSHIB A Accessibility 151 TOSHIB A Application Installer 137 TO SHIB A Assis t 133 Optimize tab 136 Protect & Fi x tab 135 Secure tab 134 T[...]

  • Page 213

    213 Index trouble running program s 167 URL address not found 160 USB Sleep and Charge cannot use 178 USB W akeup function does not work 178 W indows® operating system not wor ki ng 158 wireless netw orking 171 turning off computer 78 computer more quickly 80 options 78 turning on power 53 U USB Sleep and Charge cannot use 178 USB W akeup function[...]