Toshiba C50D-B manual

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Table of contents for the manual

  • Page 1

    User's Manual Satellite C50-B/C50D-B/C50t-B/ C50Dt-B Series[...]

  • Page 2

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ..........................................................................[...]

  • Page 3

    Security lock ........................................................................................ 4-25 Optional TOSHIBA Accessories ........................................................ 4-26 Sound System and Video mode ......................................................... 4-26 Chapter 5 Utilities and Advanced Usage Utilities and Applica[...]

  • Page 4

    Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2014 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permissi[...]

  • Page 5

    Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are [...]

  • Page 6

    2.0 and 3.0) ports, HDMI port and Headphone/Microphone combo jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following tw[...]

  • Page 7

    TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards. To avoid genera[...]

  • Page 8

    Canadian regulatory information (Canada only) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications. Note that Canadian Department of Communications (DOC) regulations provide, that changes or modification[...]

  • Page 9

    Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Direct[...]

  • Page 10

    Following information is only for Turkey: Disposal of products: The crossed wheeled bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end-of-life, to protect environment and human health, it should be given to nearest collection recycling or disposed center. For mor[...]

  • Page 11

    NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM OpenSSL Tool[...]

  • Page 12

    6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit" ( http://www.openssl.org/ ) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LI[...]

  • Page 13

    Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this lis[...]

  • Page 14

    Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit lice[...]

  • Page 15

    `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files distributed in the o[...]

  • Page 16

    Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Pr[...]

  • Page 17

    ENERGY STAR ® Program Your Computer model may be ENERGY STAR ® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy effici[...]

  • Page 18

    The drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. Use of controls, adjustments or the performance of procedures other than those specified may result in hazardou[...]

  • Page 19

    Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any [...]

  • Page 20

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm r[...]

  • Page 21

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injur[...]

  • Page 22

    Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and [...]

  • Page 23

    Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice. Tap the touch screen twice (only for touch screen models). HDD or Hard disk drive Some [...]

  • Page 24

    Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power. The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a[...]

  • Page 25

    1. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on you[...]

  • Page 26

    Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. Figure 2-4 Opening the displa[...]

  • Page 27

    When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). Turning on the power This section describes how to turn on the power - the Power indicator will then indicat[...]

  • Page 28

    Turning off the power The power can be turned off in one of the following modes, either Shut Down Mode, Sleep Mode or Hibernation Mode. Shut Down Mode When you turn off the power in Shut Down Mode, no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on. 1. If you have entered data, [...]

  • Page 29

    When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled, always completely shut down the computer. This includes turning off any wireless communication functionalities, and cancelling settings that reactivate the computer automatically, such as a timer recording function. Failure [...]

  • Page 30

    Click Start . Point to the arrow ( ) beside the Shut down button and then select Sleep . Close the display panel. Please note that this feature must be enabled within the Power Options. Press the power button. Please note that this feature must be enabled within the Power Options. When you turn the power back on, you can continue where you left off[...]

  • Page 31

    Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature. Allows the use of the panel power off feature. Starting Hibernation Mode To enter Hibernation Mode, click Start , point to the arrow ( ) beside the Shut down button and then select Hibernate from th[...]

  • Page 32

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully [...]

  • Page 33

    DC IN/Battery indicator The DC IN/Battery indicator shows the condition of the DC IN and the battery's charge - white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor. Please refer to the Power Condition Descriptions section for more information on this feature. Wireless communication[...]

  • Page 34

    Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Universal Serial Bus (USB 2.0) port One Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the left side of the computer. The USB 2.0 port is not compatible with USB 3.0 devices. Please note that it is not possible t[...]

  • Page 35

    Universal Serial Bus (USB 3.0) port One Universal Serial Bus port, which complies to the USB 3.0 standard, is provided on the right side of the computer. The USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices. The port with blue color is USB 3.0 port. USB 3.0 port(s) may work as USB 2.0 port(s) when operati[...]

  • Page 36

    Underside The following figures show the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Figure 3-5 The underside of the computer 1 2 1. Cooling vents 2. Battery pack Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooli[...]

  • Page 37

    Figure 3-6 The front of the computer with the display panel open 5 1 8 8 9 7 6 11 12 2 4 3 10 13 Figure 3-7 Top side of the touch screen model 5 1 2 4 3 1. Microphone 8. Display hinges 2. Web Camera LED 9. Power button 3. Web Camera 10. Power indicator 4. Microphone* 11. Keyboard 5. Wireless communication antennas (not shown) 12. Touch Pad 6. Displ[...]

  • Page 38

    Do not point the web camera directly at the sun. Do not touch or press strongly on the web camera lens. Doing so may reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty. Wireless communication antennas Depending on the configuration of your computer, one or all of the antennas list[...]

  • Page 39

    Keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows keys, providing all the functionality of a full-size keyboard. Refer to the The Keyboard section for details. Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer. To use the Touch Pad, s[...]

  • Page 40

    CPU The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool . Legal Footnote (CPU) For more information regarding CPU, please refer to the Legal Footnotes sect[...]

  • Page 41

    Video RAM The memory in a computer's graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the computer's system memory. Click Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution . The amount of Video RAM can be verified b[...]

  • Page 42

    In Intel ® HD Graphics Control Panel: 1. Click Power and select On battery . 2. Click Off under Display Power Saving Technology . 3. Click Apply . If you want to enable this feature, under the conditions mentioned above, click On under Display Power Saving Technology . In Intel ® Graphics and Media Control Panel: 1. Click Power . 2. Select On bat[...]

  • Page 43

    Power on Power off (no operation) AC adaptor connected Battery fully charged • Operates • No charge • LED: white • No charge • LED: white Battery partially charged or no charge • Operates • Charge • LED: amber • Quick charge • LED: amber AC adaptor not connected Remaining battery capacity is above low battery trigger point • O[...]

  • Page 44

    Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: White Indicates power is being supplied to the computer and the computer is turned on. Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or b[...]

  • Page 45

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen.[...]

  • Page 46

    Tap Simply tap your finger on the Touch Pad to act on items on the screen. (Similar to left-click) Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other (pinch) or away from each other (stretch). This will visually zoom in or out. Two-Finger Scroll Place two fingers down and slide them vertically or horizo[...]

  • Page 47

    Figure 4-1 Keypad indicators 2 1 1. CAPS LOCK indicator 2. NUM LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. NUM LOCK When the NUM LOCK indicator glows, you can use the number keys on the keyboard for number entry. Function Key The function keys (F1 ~ F12) are the twelve keys at the top[...]

  • Page 48

    Special function mode Standard F1- F12 mode Function F4 FN + F4 Changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device. F5 FN + F5 Enables or disables the Touch Pad. F6 FN + F6 Moves media backward. F7 FN + F7 Plays or pauses med[...]

  • Page 49

    1. Press the function key repeatedly to cycle through the available options and release it when the desired option is selected. For more information, please refer to the TOSHIBA Flash Cards Help file. To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards . In the Settings for Flash Cards win[...]

  • Page 50

    Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD- EXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD-R DL (Format1), DVD+R DL. Using optical disc drives The full-size drive provides high-performance execution of disc based programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without an adapt[...]

  • Page 51

    3. Lay the disc, label side up, in the disc tray. Figure 4-3 Inserting a disc 1 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray. After seating the disc, however, make sure it lies flat. Do not touch [...]

  • Page 52

    When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. 2. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc. 3. Push the center of the disc tray to close it. Press gently until it locks into place. How to remove di[...]

  • Page 53

    Writing discs TOSHIBA Disc Creator is provided as writing software with this computer. This utility can be used to write data. You can use the DVD Super Multi drive to write data to either CD-R, CD- RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW or DVD-RAM discs. When writing information to media using an optical drive, you should always ensu[...]

  • Page 54

    CD-R: TAIYO YUDEN CO., Ltd. MITSUBISHI KAGAKU MEDIA CO., LTD. CD-RW: (Multi-Speed, High-Speed and Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) Hitachi Maxell, Ltd. ([...]

  • Page 55

    When writing or rewriting Please observe the following points while you write or rewrite data to a media: Always copy data from the hard disk drive to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error. Do not perform any of the following actions: Change users in the Operating Syste[...]

  • Page 56

    You cannot back up CD-ROM, CD-R or CD-RW media to DVD-R, DVD-R DL or DVD-RW media using the "Disc Backup" function of TOSHIBA Disc Creator. You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R, DVD+R DL or DVD+RW media using the "Disc Backup" function of TOSHIBA Disc Creator. You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-[...]

  • Page 57

    5. Click the OK button. How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. 3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models. Effect of 3D can be shown only on an external 3D devices connected via an HDMI outpu[...]

  • Page 58

    Real Time Clock (RTC) function The Real Time Clock (RTC) function is supported. The main battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off. If the RTC lasting time completely runs out, the system will lose this information and the real time cloc[...]

  • Page 59

    Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for example, the battery might scarcely charge at all during operation. Battery charging notice The battery may not begin charging immediate[...]

  • Page 60

    With repeated discharges and recharges, the battery's capacity will gradually decrease. In view of this it will be noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a sin[...]

  • Page 61

    Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below. 1. Turn off the computer's power. 2. Disconnect the AC adaptor and turn on the comput[...]

  • Page 62

    malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable. If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect[...]

  • Page 63

    capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or Keyboard. Foreign metal objects can create a short circuit, which can cause computer da[...]

  • Page 64

    The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB. The maximum capacity of SDXC memory cards is 128GB. Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory medi[...]

  • Page 65

    SD Card (SD memory card, SDHC memory card and SDXC memory card) Set the write-protect switch to the lock position, if you do not want to record data. Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, follow the steps as detailed below: 1. Turn the memory media so that the contac[...]

  • Page 66

    If you remove the memory media or turn off the power while the computer is accessing the memory media, you may lose data or damage the media. Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card whil[...]

  • Page 67

    There are no fastening screws for an external monitor cable on the External RGB monitor port. However, external monitor cables which have connectors with fastening screws can still be used. 2. Turn the external monitor's power on. When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a co[...]

  • Page 68

    Figure 4-9 Connecting the HDMI out port 2 1 1. HDMI out port 2. HDMI cable Please do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI. When you unplug the HDMI cable and r[...]

  • Page 69

    While communication is being carried out. Selecting HD Format To select the display mode, follow the steps as below: 1. Click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings -> Advanced settings -> List All Modes . 2. Select one of the modes at List All Modes . Changing the display se[...]

  • Page 70

    Figure 4-10 Security lock 1 2 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Univer[...]

  • Page 71

    3. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level. Audio Enhancements In order to apply the sound effects for your current speaker, follow the steps below. 1. Right click on the Speakers icon o[...]

  • Page 72

    If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly. User's Manual 4-28[...]

  • Page 73

    Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refe[...]

  • Page 74

    The efficient performance might not be expected with multiple user accounts registered. Only startup from built-in HDD supports Hi-Speed Start Mode. When system needs to be restarted because of Windows update, drivers update or applications installation, please Shut down or Restart accordingly. If not, those changes will not be reflected to the sys[...]

  • Page 75

    TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps control the power consumption of your computer. Various information can help you understand [...]

  • Page 76

    TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information, which will be treated in strict accor[...]

  • Page 77

    HDD automatic power off *1 This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options. System automatic Sleep/Hibernation Mode *1 This feature automatically shuts down the system into ei[...]

  • Page 78

    Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software. The contents of main memory are automatically saved to the Hard Disk Drive so that when you next turn the power on again, you can continue working right where you left off. Refer to the Turning off the power section, for more details. USB W[...]

  • Page 79

    Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup -> Password This option lets you register a new password or change/remove an existing password. Not Registered Changes or remove the password (default). Registered Selects the password. A dialogue box will appear to allow you to set the password. To enter a user pas[...]

  • Page 80

    C:Program FilesTOSHIBAUtilities This utility lets you do the following: Register or delete the Supervisor Password. Specify restrictions for general users. Starting the computer using a password If you have already registered a user password, there is one way to start the computer: Enter the password manually. The password is necessary only if [...]

  • Page 81

    Apply Accepts all your changes without closing the TOSHIBA HWSetup window. Some options shown in grey are possible to confirm their status. TOSHIBA HWSetup screen may have the following tabs: General—Allows you to view the current BIOS version or change certain settings back to their default values Password—Allows you to set or reset the user p[...]

  • Page 82

    Additionally, TOSHIBA may also use this information for quality assurance analysis. Subject to the use restrictions above, the HDD data logged may be transferred to entities located outside of your country or region of residence (e.g., European Union). Those countries may or may not have the same data protection laws or data protection levels as re[...]

  • Page 83

    System Recovery Options Creating Recovery Media Restoring the pre-installed software from your created Recovery Media Restoring the pre-installed software from the Recovery Hard Disk Drive System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory. The System Recovery Options menu include[...]

  • Page 84

    Do not shut down/log off or Sleep/Hibernate while writing or rewriting the media. Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars. Do not use on an unstable surface such as a stand. A recovery image of the software on your computer is stored on the Hard Disk Drive, and can be copied to[...]

  • Page 85

    4. Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media. 5. A menu will be displayed from which you should follow the on-screen instructions. If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you will see the following [...]

  • Page 86

    Chapter 6 Troubleshooting TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem so[...]

  • Page 87

    Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this[...]

  • Page 88

    Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripheral[...]

  • Page 89

    If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving[...]

  • Page 90

    AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator. Please refer to the Power Condition Descriptions section for further information. Problem Procedure AC adaptor doesn’t power the computer Check the connections to make sure that the power cord/adaptor is f[...]

  • Page 91

    Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The lasting time of the Real Time Clock (RTC) has run out - you will need to set the date and time in the BIOS setup utility by using the following steps: 1. Click Start . Point to the arrow ( ) beside the Shut down button and then select Restart . 2. Hold down the F[...]

  • Page 92

    Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter[...]

  • Page 93

    Problem Procedure You cannot access a CD/DVD Disc™ in the drive Make sure the drive’s disc tray is securely closed. Press gently until it clicks into place. Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the disc. M[...]

  • Page 94

    Problem Procedure On-screen pointer does not respond to pointing device operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Double-tapping (Touch Pad) does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. To acce[...]

  • Page 95

    Problem Procedure Double-clicking does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse . 2. Within the Mouse Properties window, click the Buttons tab. 3. Set the double-click s[...]

  • Page 96

    Problem Procedure No sound is heard Press the function keys to increase or decrease volume. Check the software volume settings. Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure. Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly [...]

  • Page 97

    Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected. When the external monitor is set as the primary display device in exte[...]

  • Page 98

    Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems persist, contact your LAN administrator. Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure the computer's Wireless Communication function is on. Check to ensure the Bluetooth Manage[...]

  • Page 99

    TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/worldwide/ User's Manual 6-14[...]

  • Page 100

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 380 (w) x 259.9 (d) x 26.6/26.6 (h) millimeters (not[...]

  • Page 101

    External RGB monitor port pin assignment 6 10 1 5 15 1 1 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 +5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O [...]

  • Page 102

    Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: AS Japan: DENANHO Europe: Austria: OVE Italy: IMQ Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: SEV Germany: VDE United Kingdom: BSI In Europe, two conduct[...]

  • Page 103

    Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is complian[...]

  • Page 104

    http://www.pc.support.global.toshiba.com if you have any questions about using Wireless LAN or Bluetooth Module. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless [...]

  • Page 105

    Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors. Radio waves can cause malfunction of such equipment, possibly resulting in serious injury. It may not be possible to make a network connection to a specified network name using the ad hoc network functi[...]

  • Page 106

    The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal. Radio Frequency Interference Requirements This device is restricted to indoor us[...]

  • Page 107

    Information regarding the use of this software with these operating systems is listed below, with further details being contained with the electronic help files supplied with the software. This Bluetooth Stack is based on the Bluetooth specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any[...]

  • Page 108

    Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund. Russian Federation: - Only for indoor applications. Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: - For privat[...]

  • Page 109

    Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to use for public wireless access lo[...]

  • Page 110

    The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide rea[...]

  • Page 111

    Using this equipment in Japan In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1. Important notice The frequency bandwidth of this equipmen[...]

  • Page 112

    (4) (1) (2) (3) 1 1. 2.4 : This equipment uses a frequency of 2.4 GHz. 2. FH : This equipment uses FH-SS modulation. 3. 1 : The interference range of this equipment is less than 10m. 4. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the [...]

  • Page 113

    The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. Radio approvals for wireless devices This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in th[...]

  • Page 114

    use of certain multimedia, computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex modeling software, such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure (high altitud[...]

  • Page 115

    If your computer is configured with more than 3 GB memory, the memory might be displayed as approximately 3 GB only (depending on the computer’s hardware specifications). This is correct because the operating system usually displays the available memory instead of the physical memory (RAM) built into the computer. Various system components (like [...]

  • Page 116

    Graphics Processing Unit (GPU) Graphics processing unit (GPU) performance may vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode. Total Available Grap[...]

  • Page 117

    DC: Direct Current DDR: Double Data Rate DIMM: Dual Inline Memory Module DVD: Digital Versatile Disc DVD-R: Digital Versatile Disc-recordable DVD-RAM: Digital Versatile Disc-random Access Memory DVD-R DL: Digital Versatile Disc Recordable Dual Layer DVD-ROM: Digital Versatile Disc-read Only Memory DVD-RW: Digital Versatile Disc-rewritable DVD+R DL:[...]

  • Page 118

    PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card International Association RAM: Random Access Memory RGB: Red, Green, and Blue RFI: Radio Frequency Interference ROM: Read Only Memory RTC: Real Time Clock S/P DIF: Sony/philips Digital Interface Format SD: Secure Digital SDHC: Secure Digital High Capacity SDXC: Secure Digi[...]

  • Page 119

    Index A AC adaptor additional 4-26 connecting 2-3 DC IN 19V jack 3-2 ASCII characters 4-5 B Battery extending life 4-17 monitoring capacity 4-15 save mode 5-5 Battery indicator 3-12 Bluetooth Bluetooth Stack for Windows by Toshiba 5-2 C Cleaning the computer 1-17 Cooling vents 3-4, 3-5, 3-8 D DC IN indicator 3-2 DC IN/Battery indicator 3-12 Display[...]

  • Page 120

    problems 6-6 Windows special keys 4-5 L LAN cable types 4-17 connecting 4-18 M Media care Card care 4-20 Memory card care 4-20 memory media card inserting 4-21 removing 4-21 Memory media slot 4-18 Moving the computer 1-17 MultiMediaCard removing 4-21 P Password power on 5-5 Starting the computer by password 5-8 Supervisor 5-7 user 5-6 Pointing Devi[...]

  • Page 121

    System automatic 5-5 Sound system problems 6-10 T TOSHIBA Disc Creator 4-11 TOSHIBA HDD/SSD Alert Utility 5-3 TOSHIBA PC Diagnostic Tool 5-1 Touch Screen U USB device problems 6-10 V Video mode 4-27 Video RAM 3-10 W Web Camera 3-6 Wireless communication 7-5 User's Manual Index-3[...]