Toshiba C50D-A manual

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Table of contents for the manual

  • Page 1

    User's Manual Satellite C50-A/C50D-A/C50t-A/ C50Dt-A Satellite C55-A/C55D-A/C55t-A/ C55Dt-A Satellite Pro C50-A/C50D-A/C50t- A/C50Dt-A Series[...]

  • Page 2

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ..........................................................................[...]

  • Page 3

    Memory media ..................................................................................... 4-33 External Display .................................................................................. 4-37 Security lock ........................................................................................ 4-39 Optional TOSHIBA Accessories ....[...]

  • Page 4

    Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2013 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permissi[...]

  • Page 5

    Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are [...]

  • Page 6

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universa[...]

  • Page 7

    Ecodesign Directive 2009/125/EC (ErP) and the related implementing measures. This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are conne[...]

  • Page 8

    VCCI Class B Information この装置は、クラスB情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい?[...]

  • Page 9

    Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006[...]

  • Page 10

    Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure. Following information is only for India: The use of this symbol indicates that this product may not be treated as household [...]

  • Page 11

    ------------------------ /*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copy[...]

  • Page 12

    ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following con[...]

  • Page 13

    USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available vers[...]

  • Page 14

    Disposing of the computer and the computer's batteries Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government. This computer contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace t[...]

  • Page 15

    Precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.” To prevent direct expo[...]

  • Page 16

    Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat. To keep your computer in prime operating condition, protect your work area from: Dust, moisture, and direct sunlight. Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are[...]

  • Page 17

    Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry completely - in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. Clean the plastics of the computer using a slightly water damp[...]

  • Page 18

    Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer. Safety Icons Safety icons are used in this manual to bring important information to your attention. Each type of message[...]

  • Page 19

    Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and [...]

  • Page 20

    Click Tap the Touch Pad or click the left Touch Pad control button once. Left click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or clic[...]

  • Page 21

    Use a virus-check program and make sure it is updated regularly. Never format storage media without checking its content - formatting destroys all stored data. It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media. General storage media is not durable or stable over long periods of tim[...]

  • Page 22

    When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in this User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a [...]

  • Page 23

    2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 1 2 1. DC IN 19V jack 2. DC output plug 3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator should glow. Opening the display The display panel can be opened to a wide range of angles [...]

  • Page 24

    When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). Turning on the power This section describes how to turn on the power - the Power indicator will then indicat[...]

  • Page 25

    When it is displayed, be sure to read the License Terms carefully. Getting to know Windows For detailed information on what is new and how to operate Windows 8, please refer to the Windows Help and Support. Start screen The Start screen is the launching pad for everything you can do in the Windows operating system, providing new and easy ways to ac[...]

  • Page 26

    Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Windows Store Although many applications will be pre-installed or built-in to your computer, you will also have the ability to download many other applications at the click of your mouse. In the Windows Stor[...]

  • Page 27

    In the Settings charm, click Power and then select Restart . Press CTRL , ALT and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( ) in the lower-right corner. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the [...]

  • Page 28

    To prevent the computer from automatically entering Sleep Mode, disable Sleep Mode within the Power Options. To use the Hybrid Sleep function, configure it in the Power Options. Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Sav[...]

  • Page 29

    Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. Do not install or remove a memory module while the computer is in H[...]

  • Page 30

    1. Click Power Options and then click Choose what the power button does or Choose what closing the lid does . 2. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid . 3. Click the Save changes button. Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will [...]

  • Page 31

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully [...]

  • Page 32

    Power indicator The Power indicator glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will blink white. Wireless communication indicator The Wireless communication indicator glows amber when the Bluetooth or Wireless LAN functions are turned on. Only some models are equipped with Bluet[...]

  • Page 33

    DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer. Universal Serial Bus (USB 2.0) port One Universal Serial [...]

  • Page 34

    Figure 3-3 The right side of the computer 8 7 1 3 2 4 5 6 1. Headphone jack 5. HDMI out port* 2. Microphone jack 6. LAN jack* 3. Universal Serial Bus (USB 2.0 or 3.0) port* 7. External RGB monitor port* 4. Universal Serial Bus (USB 2.0) port 8. Cooling vents * Provided with some models. Product appearance depends on the model you purchased. Headpho[...]

  • Page 35

    Universal Serial Bus (USB 2.0) port One Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the right side of the computer. The USB 2.0 port is not compatible with USB 3.0 devices. HDMI out port HDMI out port can connect with Type A connector HDMI cable. LAN jack This jack lets you connect to a LAN. The adaptor has bui[...]

  • Page 36

    Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to the Battery section. Underside The following figures show the underside of the computer. You should ensure that the display is closed b[...]

  • Page 37

    Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on t[...]

  • Page 38

    Figure 3-6 The front of the computer with the display panel open 1 7 8 6 2 3 4 5 7 10 11 13 12 9 9 1 7 8 6 2 3 4 7 10 11 13 12 9 9 1. Wireless communication antennas (not shown)* 8. Keyboard 2. Microphone* 9. Stereo speakers 3. Web Camera LED* 10. Power button 4. Web Camera* 11. Touch Pad 5. Microphone* 12. Touch Pad control button 6. Display scree[...]

  • Page 39

    Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, please refer to the Legal Footnotes section. Microphone The built-in microphone allows you to import and record sounds for your application - please refer to the Sound System and Video mode section for more information. Web Camera LED The Web Camera LED glows when the Web Ca[...]

  • Page 40

    Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Power button Press this button to turn the computer's power on or off. Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer. To use the Touch Pa[...]

  • Page 41

    Hard Disk Drive or Solid State Drive The capacity of the hard disk drive varies depending on the model. To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Health Monitor utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor , and then click PC Information . Please note that [...]

  • Page 42

    Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time. Therefore, software w[...]

  • Page 43

    On Optimus models, two kinds of Display Drivers are installed: “Intel® HD Graphics Driver” and “NVIDIA Graphics Driver XXX.XX”. Do not uninstall the display driver from “Uninstall Program” in the Control Panel. If you have to uninstall the display driver, please follow the steps below: 1. Uninstall “NVIDIA Graphics Driver XXX.XX”. [...]

  • Page 44

    This feature can be used if the computer is: running under battery mode using the internal LCD display only The Vari-Bright feature can be enabled in the AMD VISION Engine Control Center/Catalyst Control Center. You can access the center in the following way: Right-click on the desktop and click AMD VISION Engine Control Center / Catalyst Control C[...]

  • Page 45

    Power on Power off (no operation) AC adaptor not connected Remaining battery capacity is above low battery trigger point • Operates • LED: off Remaining battery capacity is below low battery trigger point • Operates • LED: flashes amber Remaining battery capacity is exhausted Computer shuts down DC IN/Battery indicator Check the DC IN/Batte[...]

  • Page 46

    Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light. User's Manual 3-16[...]

  • Page 47

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen.[...]

  • Page 48

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: shows your recently opened apps, and so on. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings). Swipe from the top edge: opens or closes the app command bar. For details and m[...]

  • Page 49

    Swipe Quickly move your finger in from the edge of the Touch Pad, without pausing when you first touch it. Swipe from the left edge: shows your recently opened apps. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings). Swipe from the top edge: opens or closes the app command bar. Some of the Touch Pad ope[...]

  • Page 50

    CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. NUM LOCK When the NUM LOCK indicator glows, you can use the number keys on the keyboard for number entry. Function Key The function keys (F1 ~ F12) are the twelve keys at the top of your keyboard. You can configure the function keys’ mode as "Specia[...]

  • Page 51

    Special function mode Standard F1- F12 mode Function FN + 1 FN + 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows. FN + 2 FN + 2 Enlarges the icon size on the desktop or the font sizes within one of the supported application windows. FN + Space FN + Space Changes the display resolution. Some f[...]

  • Page 52

    Formats The drives support the following formats. DVD Super Multi drive The drive supports the following formats: CD-ROM, DVD-ROM, DVD- Video, CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD- EXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD-R DL (Forma[...]

  • Page 53

    2. Grasp the disc tray gently and pull until it is fully opened. Figure 4-2 Pressing the eject button and pulling the disc tray open 2 1 1. Eject button 2. Disc tray 3. Lay the disc, label side up, in the disc tray. Figure 4-3 Inserting a disc 1 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slig[...]

  • Page 54

    Removing discs To remove the disc, follow the steps as detailed below: Do not press the eject button while the computer is accessing the optical disc drive. Wait for the optical disc drive indicator to go out before you open the disc tray. Also, if the disc is spinning when you open the disc tray, wait for it to stop before you remove it. 1. To pop[...]

  • Page 55

    CD-RW discs including multi speed CD-RW discs, high-speed CD-RW discs and ultra-speed CD-RW discs can be recorded more than once. DVDs DVD-R, DVD+R, DVD-R DL and DVD+R DL discs can be written only once. The recorded data cannot be erased or changed. DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than once. Blu-ray™ discs BD-R, BD-R DL, BD-[...]

  • Page 56

    Damage to any disc that may be caused by writing or rewriting with this product. Any change or loss of the recorded contents of media that may be caused by writing or rewriting with this product, or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents. Damage that may be caused by u[...]

  • Page 57

    DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version 1.2 Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM[...]

  • Page 58

    Always copy data from the hard disk drive to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error. Do not perform any of the following actions: Change users in the Operating Systems. Operate the computer for any other function, including such tasks as using a mouse or Touch Pad, or cl[...]

  • Page 59

    Do not playback video while watching or recording television programs using other applications. Doing so may cause video playback or television program recording errors. In addition, if prescheduled recording starts during video playback it may cause video playback or television program recording errors. Please view video during times when there is[...]

  • Page 60

    When viewing video on an external display or TV, change the display device before playing. Video can be played only on internal LCD displays or external displays. In Clone mode (Dual View), TOSHIBA VIDEO PLAYER may not function properly. Do not change the screen resolution while running the TOSHIBA VIDEO PLAYER. Do not change the display device whi[...]

  • Page 61

    Close all other applications before playing back video. Do not open any other applications or carry out any other operations during video playback. Do not switch to Hibernation or Sleep Mode when running the TOSHIBA Blu-ray Disc Player. Because Blu-ray Disc™ playback operates according to programs built into the content, operation methods, operat[...]

  • Page 62

    This software can only playback MPEG2, MP4 and WTV files created by the preinstalled applications on the same computer. Playback may not function properly if you use the files other than these types. Starting TOSHIBA Blu-ray Disc Player Use the following procedure to start TOSHIBA Blu-ray Disc Player. Insert a Blu-ray™ Movie Disc in the optical d[...]

  • Page 63

    Important Safety Information for 3D Function Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images. Please refrain from viewing 3D video images if you experience convulsions, photosensitivity reaction, or heart disease. Due to the possibility of impact on vision development, viewers of[...]

  • Page 64

    The TOSHIBA VIDEO PLAYER is intended for playing DVD-Video, DVD-VR and video files and for viewing 2D home video content in 3D. The 3D playback of any video content not created by the user may require the permission of third parties, where such content is protected by copyright. The protection of intellectual property rights is essential for TOSHIB[...]

  • Page 65

    Notes on 3D Playback for TOSHIBA Blu-ray Disc Player The 3D playback function can playback 3D video content, and your 2D home video content and other 2D content created by you (DVD or video file) in 3D using real-time 2Dto3D conversion. The 3D playback function CANNOT be used to playback 2D video contents of Blu-ray Disc or AVCHD in 3D using real-t[...]

  • Page 66

    Depending on the system environment, the player may automatically switch into 2D if you perform any of the following operations during 3D playback. Furthermore, you may experience some time lag when the switching occurs. - Opening windows or pop-ups such as [Right-Click Menu], [Settings Window], [File Select] or [Error Message]. - Using Windows fea[...]

  • Page 67

    Battery This section explains battery types, use, recharging methods and handling. Battery types The computer has different types of batteries. Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additi[...]

  • Page 68

    The lithium ion battery pack can explode if not replaced, used, handled or disposed of properly. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. The computer's RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service[...]

  • Page 69

    Battery type Power off Power on Battery pack (24Wh, 3 cell) 3 hours max 3~5 hours Battery pack (48Wh, 6 cell) 3 hours max 3~5 hours Battery pack (67Wh, 6 cell high capacity) 4 hours max 4~5 hours Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using t[...]

  • Page 70

    Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining op[...]

  • Page 71

    Battery type Sleep Mode Shut Down Mode Battery pack (24Wh, 3 cell) about 1.5 days about 22 days Battery pack (48Wh, 6 cell) about 3 days about 43 days Battery pack (67Wh, 6 cell high capacity) about 4 days about 63 days Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power sou[...]

  • Page 72

    This section explains how to remove and install the battery pack, and begins with the removal process which is detailed through the following steps. Do not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it could be lost. In Hibernation Mode, data will be lost if you remove the batt[...]

  • Page 73

    Installing the battery pack To install a battery pack, follow the steps as detailed below: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. 1. Insert the battery pack as far as it will go into the computer. 2. Ensure[...]

  • Page 74

    Connecting the LAN cable To connect the LAN cable, follow the steps as detailed below: Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up. Do not connect any other cable to the LAN jack except the [...]

  • Page 75

    Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions. a. The computer is turned on. b. The computer was shut down in either Sleep or Hibernation Mode. c. Wake-up on LAN is enabled. d. The wireless communication function is on. Be careful not to let screws or other foreign matter[...]

  • Page 76

    6. Slide your fingernail or a thin object under the cover and lift it off. Figure 4-8 Removing the memory module cover 2 1 1. Screw 2. Memory module cover Product appearance depends on the model you purchased. User's Manual 4-30[...]

  • Page 77

    7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-9 Seating the memory module 3 2 1 1. Notch 3. Slot A 2. Slot B Product appearance depends on the model you purchased. Never allow[...]

  • Page 78

    8. Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 4-10 Seating the memory module cover 2 1 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. 9. Install the battery pack - refer to Replacing the battery pack section, if[...]

  • Page 79

    8. Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them. Do not touch the connectors on t[...]

  • Page 80

    Please note that an adaptor is required to use miniSD/microSD Card. Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 4-12 Examples of memory media Secure Digital (SD) Ca[...]

  • Page 81

    Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards. If you reformat a memory card, be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards, not with the format command provided within Windows. Should you need to format all areas of t[...]

  • Page 82

    Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, follow the steps as detailed below: 1. Turn the memory media so that the contacts (metal areas) face down. 2. Insert the memory media into the memory media slot on the front of the computer. 3. Press the memory media gently to en[...]

  • Page 83

    Do not remove only the miniSD/microSD Card while leaving the adaptor in the memory media slot. External Display Your computer video capabilities can be enhanced with additional displays. External displays allows you to share your desktop or extend the desktop area. Connecting an external display Your computer comes with a built-in display, but you [...]

  • Page 84

    The HDMI out port HDMI (High-Definition Multimedia Interface) port digitally transfers both video and audio data without reducing the quality. HDMI-compatible external display devices including televisions can be connected via the HDMI port. To connect an HDMI-compatible display device, follow the steps as detailed below: As the port operation of a[...]

  • Page 85

    2. In the Playback tab, select the playback device which you want to switch to. 3. To use the internal speakers on your computer, select Speakers . To use the television or the external monitor that you have connected to the computer, select a different playback device. 4. Click the Set Default button. 5. Click OK to close the Sound dialog. Setting[...]

  • Page 86

    one end of the security cable, while the other end attaches to a desk or similar object. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect a security cable to the computer, follow the ste[...]

  • Page 87

    Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. To launch the Volume Mixer utility, click Desktop and right click on the speaker icon on the Taskbar, and then select Open Volume Mixer from the sub menu. To adjust the volume level of speakers or headphones, move the Spea[...]

  • Page 88

    Maximum volume output delivering maximum volume without creating clipping or distortion Dialog enhancement for clear and intelligible vocals Bass enhancement for rich, low frequency production High frequency definition for crisp details Consistent volume level across content To access the utility, Click Desktop -> Desktop Assist -> Media &[...]

  • Page 89

    Power Management The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button . When audio power management is enabled, the circle button at the upper left of the Power Management is blue and convex. When audio power management i[...]

  • Page 90

    Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refe[...]

  • Page 91

    TOSHIBA Display Utility TOSHIBA Display Utility includes Desktop Text Size utility, Split Screen utility and Other Settings. Desktop Text Size allows you to make the text size bigger or smaller on the desktop according to your usage and favorite. You can change the text size on the display and on the title bar of windows by changing the scaling of [...]

  • Page 92

    TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps control the power consumption of your computer. Various information can help you understand [...]

  • Page 93

    TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information, which will be treated in strict accor[...]

  • Page 94

    To access the setup files of the drivers/utilities, type Applications from the Start screen, and then click Applications and Drivers from the list that appears. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store. Special features The following features are either un[...]

  • Page 95

    Panel power on/off *1 This feature automatically turns power to the computer off when the display panel is closed, and turns it back on when the display panel is opened. This can be specified in the Power Options. Low battery automatic Hibernation Mode *1 When battery power is exhausted to the point that computer operation cannot be continued, the [...]

  • Page 96

    Heat dispersal *1 To protect against overheating, the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You are able to select whether to control this temperature by either turning on the fan first, then if nece[...]

  • Page 97

    When entering the character string to register the password, enter from the keyboard character by character and do not enter as ASCII code or copy-and-paste the character string. In addition, ensure that the registered password is correct by outputting the character string to the password file. When entering a password, do not enter any characters [...]

  • Page 98

    Supervisor Password If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password: Desktop -> Desktop Assist -> Tools & Utilities -> Password Utility -> Supervisor Password This utility lets you do the following: Register or delete the Supervisor Passwor[...]

  • Page 99

    OK Accepts your changes and closes the TOSHIBA System Settings window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the TOSHIBA System Settings window. Some options shown in grey are possible to confirm their status. TOSHIBA System Settings screen may have the following tabs: General—Allo[...]

  • Page 100

    The computer will not enter Sleep, Hibernation and shut-down mode automatically, while TOSHIBA Media Player is running. The display automatic power off function is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos. The Resolution+ function was specially adjusted for the internal monitor. Hence, please turn OFF Reso[...]

  • Page 101

    Click the Tutorials icon on the Start Page of TOSHIBA Media Player. Use the following procedure to open TOSHIBA Media Player Online help: When TOSHIBA Media Player is running, click Help of the Settings charm. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumpt[...]

  • Page 102

    displayed. Please carefully read the information displayed. Selecting ACCEPT and clicking OK will enable the program. By enabling the TOSHIBA PC Health Monitor software, you agree with these terms and conditions and to the use and sharing of the collected information. Once the program is enabled, the TOSHIBA PC Health Monitor screen is displayed, a[...]

  • Page 103

    Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars. Do not use on an unstable surface such as a stand. A recovery image of the software on your computer is stored on the Hard Disk Drive, and can be copied to either disc media or USB Flash Memory by using the following steps: 1. Select eit[...]

  • Page 104

    Please make sure to use the default Boot Mode option in the BIOS setup utility before restoring. 1. In the Settings charm, click Power and then select Restart . 2. Hold down the F2 key and then release this key one second after the computer is power on - the BIOS setup utility will load. In the BIOS setup screen, select Advanced -> System Config[...]

  • Page 105

    In addition, if you use a third-party partitioning program to reconfigure the partitions on your Hard Disk Drive, you may find that it becomes impossible to setup your computer. Make sure that the AC adaptor is connected during the restoring process. When you reinstall the Windows operating system, the hard disk may be reformatted and all data may [...]

  • Page 106

    Chapter 6 Troubleshooting TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem so[...]

  • Page 107

    Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this[...]

  • Page 108

    Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripheral[...]

  • Page 109

    If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source. The computer wi[...]

  • Page 110

    Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shut down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down automatically. Leave the computer off until the it reaches room temperatu[...]

  • Page 111

    Problem Procedure Battery doesn’t charge when the AC adaptor is attached. If the battery is completely discharged, it will not begin charging immediately, in these instances you should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to its supplying p[...]

  • Page 112

    Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. In the Settings charm, click Power and then select Restart . 2. Hold down the F2 key and then release t[...]

  • Page 113

    Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter[...]

  • Page 114

    Problem Procedure You cannot access a CD/DVD/Blu-ray Disc™ in the drive Make sure the drive’s disc tray is securely closed. Press gently until it clicks into place. Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the[...]

  • Page 115

    Problem Procedure On-screen pointer does not respond to pointing device operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Double-tapping (Touch Pad) does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. To acce[...]

  • Page 116

    Problem Procedure Double-clicking does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. To access this utility, click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse . 2. Within the Mouse Properties window, click the Buttons tab. 3.[...]

  • Page 117

    Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Press the function keys to increase or decrease volume. Check the software volume settings. Please check to see if Mute is turned to Off Check to make sure the headphone connection [...]

  • Page 118

    Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected. When the external monitor is set as the primary display device in exte[...]

  • Page 119

    Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems persist, contact your LAN administrator. Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure the computer's Wireless Communication function is on. Check to ensure the Bluetooth Manage[...]

  • Page 120

    TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. User's Manual 6-15[...]

  • Page 121

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 380 (w) x 242 (d) x 28.4/33.35 (h) millimeters Appro[...]

  • Page 122

    Computer 19V DC External RGB monitor port pin assignment 6 10 1 5 15 1 1 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 +5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I/O 13 HSYNC Horizonta[...]

  • Page 123

    Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: AS Japan: DENANHO Europe: Austria: OVE Italy: IMQ Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: SEV Germany: VDE United[...]

  • Page 124

    Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is complian[...]

  • Page 125

    Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of en[...]

  • Page 126

    Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors. Radio waves can cause malfunction of such equipment, possibly resulting in serious injury. It may not be possible to make a network connection to a specified network name using the ad hoc network functi[...]

  • Page 127

    The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances. The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Range is also impacted due to "obstacles" [...]

  • Page 128

    Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use limited to 10mW e.i.r.p. within the band 2454-2483.5MHz Military Radiolocation use.Refarming of the 2.4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012. Italy: - For private use, a general authoriza[...]

  • Page 129

    Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to use for public wireless access lo[...]

  • Page 130

    check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada. Operation is subject[...]

  • Page 131

    Article 14 The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act. The low power radio-fre[...]

  • Page 132

    1. 2.4 : This equipment uses a frequency of 2.4GHz. 2. DS : This equipment uses DS-SS modulation. 3. OF : This equipment uses OFDM modulation. 4. 4 : The interference range of this equipment is less than 40m. 5. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5MHz. It is possible to avoid the band of mobile object identification [...]

  • Page 133

    Atheros QCWB335 Wireless Network Adapter b/g/n(b/g) and Bluetooth The Name of the radio equipment: QCWB335 DSP Research, Inc. Approval Number: D120156003 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. Radio approvals for wireless devices This equipment is app[...]

  • Page 134

    CPU Central Processing Unit (CPU) Performance Legal Footnotes. CPU performance in your computer product may vary from specifications under the following conditions: use of certain external peripheral products use of battery power instead of AC power use of certain multimedia, computer generated graphics or video applications use of standard telepho[...]

  • Page 135

    If your computer is configured with more than 3 GB memory, the memory might be displayed as approximately 3 GB only (depending on the computer’s hardware specifications). This is correct because the operating system usually displays the available memory instead of the physical memory (RAM) built into the computer. Various system components (like [...]

  • Page 136

    Graphics Processing Unit (GPU) Graphics processing unit (GPU) performance may vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode. Total Available Grap[...]

  • Page 137

    DC: Direct Current DDR: Double Data Rate DIMM: Dual Inline Memory Module DVD: Digital Versatile Disc DVD-R: Digital Versatile Disc-recordable DVD-RAM: Digital Versatile Disc-random Access Memory DVD-R DL: Digital Versatile Disc Recordable Dual Layer DVD-ROM: Digital Versatile Disc-read Only Memory DVD-RW: Digital Versatile Disc-rewritable DVD+R DL:[...]

  • Page 138

    RAM: Random Access Memory RGB: Red, Green, and Blue RFI: Radio Frequency Interference ROM: Read Only Memory RTC: Real Time Clock S/P DIF: Sony/philips Digital Interface Format SD: Secure Digital SDHC: Secure Digital High Capacity SDRAM: Synchronous Dynamic Random Access Memory SSD: Solid State Drive TFT: Thin-film Transistor URL: Uniform Resource L[...]

  • Page 139

    Index A AC adaptor additional 4-40 connecting 2-3 DC IN 19V jack 3-3 ASCII characters 4-5 B Battery extending life 4-25 monitoring capacity 4-23 real time clock 3-11, 4-21 save mode 5-5 types 4-21 Battery indicator Battery pack replacing 4-25 Bluetooth 7-7 C Cleaning the computer 1-13 Cooling vents 3-5, 3-7 D DC IN indicator 3-1 DC IN/Battery indic[...]

  • Page 140

    L LAN cable types 4-27 connecting 4-28 M Media care Card care 4-35 Memory card care 4-35 Memory installing 4-29 removing 4-32 memory media card inserting 4-36 removing 4-36 Memory media slot 4-33 Moving the computer 1-14 MultiMediaCard removing 4-36 P Password power on 5-5 Starting the computer by password 5-9 Supervisor 5-9 user 5-7 Pointing Devic[...]

  • Page 141

    setting 2-9 System automatic 5-5 Sound system problems 6-12 T TOSHIBA Desktop Assist 5-1 U USB device problems 6-11 V Video mode 4-43 Video RAM 3-11 W Web Camera 3-9 Wireless communication 7-5 User's Manual Index-3[...]