Toshiba BSX5TTS25QMR manual

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Table of contents for the manual

  • Page 1

    TEC Thermal Printer B-SX5T SERIES Ow ner's Manual[...]

  • Page 2

    CE Compliance (for EU onl y ) This product complies with the requirements of EMC and Low Volt age Direct iv es including their amendments. VORSICHT: • Schallem ission: unt er 70dB (A) nach DI N 45635 (oder I SO 7779) • Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht z ugänglich sein. Copyright © 2003 by TOS[...]

  • Page 3

    Safet y Summ a r y ENGLISH V E RSION EO1-33036 ( ) i 6DIHW6XPPD U Personal safety in handling or maintaining the equipm ent is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warning s and cautions contained in this manual should be read and understood before handling or m aintaining t[...]

  • Page 4

    Safet y Summ a r y ENGLISH V E RSION EO1-33036 ( ) ii If foreign objects (metal fra gments, w ater, liquids) e nter the m achines, first turn of f the powe r switche s and disconne ct the pow er cord plugs f rom the outlet, and then c ontact y our authorised TOSHIBA TEC represent at i ve for assistance. Continued use of the m achine in that conditi[...]

  • Page 5

    ENGLISH V E RSION EO1-33036 TA BLE OF CONTENTS Page 1. PRODUCT OVERVIEW ........................................................................................................ E1-1 1.1 Introduction .............................................................................................................. .... E1-1 1.2 Features .................[...]

  • Page 6

    ENGLISH V E RSION EO1-33036 A PPENDIX 1 SPECIFIC ATION S ...............................................................................................EA 1-1 A1.1 Printer ................................................................................................................... ..... EA1-1 A1.2 Optio ns ....................................[...]

  • Page 7

    1. PRODUCT OVER VIEW ENGLISH VERSION EO1-33036 1.1 Introduc tion E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing the T EC B- SX5T series thermal printer. This Owner’s Manual contains from g eneral set-up throug h how to confirm the printer operation using a test print, and should be read carefully to h[...]

  • Page 8

    1. PRODUCT OVER VIEW ENGLISH V E RSION EO1-33036 1.4 Acce ssories E1- 2 1.4 A ccessories When unpacking the printer, please make sure all the follow ing accessories are supplied with the printer. US Power Cord (1 pc.) (P/No. FBCB0030203) QQ model only CD-ROM (1 pc.) QQ (P/No.: 7FM00332100) QP (P/No.: 7FM00256100) Rewinder Guide Plate (1 pc.) (P/No.[...]

  • Page 9

    1. PRODUCT OVER VIEW ENGLISH V E RSION EO1-33036 1.5 Appearance E1- 3 1.5 A ppearance 1.5.1 Dimensions 1.5.2 Front View 1.5.3 Rear View The names of the parts or units introduced in this section are used in the following chapters. Dimensions in m m (inches) LCD Message Display Operation Panel Power Switch : OFF |: O N Media Outlet Top Cover Expansi[...]

  • Page 10

    1. PRODUCT OVER VIEW ENGLISH V E RSION EO1-33036 1.5 Appearance E1- 4 1.5.4 Operation Panel 1.5.5 Interior Please see Section 3.1 for further information about the O peration Panel. LCD Message Display ON LINE LED (Green) ERROR LED (Red) [PAUSE] ke y POW ER LED (Green) [FEED] ke y [REST A RT ] ke y Ribbon Stoppe r Print Head Block Head Lever Ribbon[...]

  • Page 11

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.1 Precaut ions E2- 1 2. PRINTER SETUP 2.1 Precautions This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media and ribbon, inserting the optional mem ory card, and perform ing a test p[...]

  • Page 12

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.2 Procedure bef ore Operation E2- 2 2.2 Procedure before Operation 2.3 Fitting the Fan Filter This section describes the outline of the printer setup. 1. Unpack the accessories and printer from the box. 2. Refer to Safety Precautions in this m anual and set up the printer at a proper location. 3. Fit[...]

  • Page 13

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.4 Connecti ng t he Cables to Y our Printer E2- 3 2.4 Connecting the Cables to Your Printer The following parag raphs outline how to connect the cables from the printer to your host com puter, and will also show how to m ake cable connections to other devices. Depending on the application software you[...]

  • Page 14

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.5 Connecti ng t he Power Cord E2- 4 2.5 Connecting the Pow er Cor d 1. Make sure that the printer Power Switch is in the O FF ( ) position. 2. Connect the Power Cord to the printer as shown in the figure below. 3. Plug the other end of the Power Cord into a grounded outlet as shown in the figure belo[...]

  • Page 15

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.6 Turning the Pri nt er ON/ OFF E2- 5 2.6 Turning the Printer ON/OFF 2.6.1 Turning ON the Printer 2.6.2 Turning OFF the Printer When the printer is connected to your host com puter it is good practice to turn the printer ON before turning on y our host computer and turn OFF your host com puter before[...]

  • Page 16

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.7 Loading the Media E2- 6 2.7 Loading the M edi a The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true throug h the printer. The printer prints both labels and tags. 1. T urn off the power and open the Top Cover. 2. T urn the Head Leve[...]

  • Page 17

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.7 Loading the Media E2- 7 2.7 Loadi ng the M edi a (Cont.) 5. Put the media on the Supply Shaft. 6. Pass the media around the D amper, then pull the m edia towards the front of the printer. 7. Align the projection of the Supply Holder with the groov e of the Supply Shaft, and push the Supply Ho lder [...]

  • Page 18

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.7 Loading the Media E2- 8 2.7 Loadi ng the Medi a (Cont.) 10. Lower the Print Head B lock until it stops. 11. After loading the m edia, it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing. Setting the F eed Gap Sensor position (1) Rem ove the[...]

  • Page 19

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.7 Loading the Media E2- 9 2.7 Loadi ng the Medi a (Cont.) 12. There are four issue modes available on this printer. Ho w to set the media for each m ode is provided below. Batch mode In the batch m ode, the media is continuously printed and fed until the number of labels/tag s specified in the issue [...]

  • Page 20

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.7 Loading the Media E2-10 2.7 Loadi ng the M edi a (Cont.) Build-in rewinder mode When the Rewinder Guide Plate is attached, the Take-up Spool can be used as a Built- in Rewinder to take up the printed m edia. (1) Rem ove the two Black Screw s to detach the Front Plate. (2) Attach the Rewinder G uide[...]

  • Page 21

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.7 Loading the Media E2-11 2.7 Loadi ng the M edi a (Cont.) Cut mode When the optional Cutter Module is fitted, the media is autom atically cut. A swing cutter and a rotary cutter are available as an option, but they are used in the same w ay. Insert the leading edge of the m edia into the Media Outle[...]

  • Page 22

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.8 Loading the Ri bbon E2-12 2.8 Loadi ng the Ribbon There are two types of m edia available for printing on: these are thermal transfer media and direct therm al media (a chem ically treated surface). DO NOT LOAD a ribbon when usi ng a direct thermal media. 1. Rotate the Ribbon Stoppers counterclockw[...]

  • Page 23

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.8 Loading the Ri bbon E2-13 2.8 Loadi ng the Ribbon (Cont.) 3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where the ribbon is centred when fitted. 4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate aligning its holes with the Ribbon Shafts. 5. T ake up any slack [...]

  • Page 24

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.9 Insert ing the Opti onal P CMCIA Cards E2-14 2.9 Inserting the Optional PCMCIA Cards When the optional PCMCI A Interface B oard is installed into the printer, there will be two PCMCI A slots available as shown in the fig ure below. This allows the use of Flash Memory type Cards or I/O Cards such as[...]

  • Page 25

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.10 Test P ri nt E2-15 2.10 Test Print A print test should be performed to check that the printer is operating correctly. The following paragraphs guide you through the diagnostic procedure for test label printing. Please follow the step- by-step procedures exactly for best results. 1. Use label stock[...]

  • Page 26

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.10 Test P ri nt E2-16 2.10 Test Print (Cont.) 9. Press the [PA USE] key and the issue mode setting display will appear. Select the issue mode with the [FEED] or [RESTA RT] key. 10. Press the [PA USE] key and the media siz e setting display will appear. Select the media siz e with the [FEED] or [RESTA[...]

  • Page 27

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.10 Test P ri nt E2-17 2.10 Test Print (Cont.) 19. When you have finished perform ing the test print operation, turn the printer’s power OFF then back to ON and check that the LCD Message Display shows ON LIN E and that the ON LINE and POWER LED lights are illum inated. Sam ple of the slant line (1 [...]

  • Page 28

    2. PRIN TER S ETUP ENGLISH V E RSION EO1-33036 2.10 Test P ri nt E2-18 2.10 Test Pr i nt (Cont.) Sample of the bar code test print label Sample of the factory test label[...]

  • Page 29

    3. ON LINE M ODE ENGLISH V E RSION EO1-33036 3.1 Operation P anel E3- 1 3. ON LINE MODE 3.1 Operation Panel This chapter describes usage of the key s on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host com puter, the normal operation of printing im ages on labels or tags can be accomplished. • The f[...]

  • Page 30

    3. ON LINE M ODE ENGLISH V E RSION EO1-33036 3.2 Operation E3- 2 3.2 Operation 3.3 Reset When the printer is turned on, the “ ON LINE ” m essage appears on the LCD Message D isplay. It is shown during standby or norm al printing. 1. T he printer is turned on, standing by , or printing. 2. I f any error occurs during printing , an error messag e[...]

  • Page 31

    3. ON LINE M ODE ENGLISH V E RSION EO1-33036 3.4 Dum p Mode E3- 3 3.4 Dump Mode In Dum p mode, any characters sent from the host com puter will be printed. Received characters are expressed in hexadecimal v alues. This allows the user to verify prog ramming comm ands and debug the program . For details, please refer to your nearest TOSHI BA TEC ser[...]

  • Page 32

    4. M A INTENA NCE ENGLISH V E RSION EO1-33036 4.1 Cleaning E4- 1 4. MA INTENA NCE 4.1 Cleaning 4.1.1 Print Head/Platen/ Sensors This chapter describes how to perform routine m aintenance. To ensure the continuous high quality operation of the printer, y ou should perform a regular m aintenance routine. For high throughput it should be done on a dai[...]

  • Page 33

    4. M A INTENA NCE ENGLISH V E RSION EO1-33036 4.1 Cleaning E4- 2 4.1.1 Print Head/Platen/ Sensors (Cont.) 4.1.2 Cov ers and Panels 6. Clean the Print Head Element with a Print Head C leaner or a cotton swab or soft cloth slightly moistened with alcohol. 7. Wipe the Platen, Feed Roller, and Pinch Roller with a soft cloth slightly moistened w ith alc[...]

  • Page 34

    4. M A INTENA NCE ENGLISH V E RSION EO1-33036 4.2 Care/Handling of the Media and Ribbon E4- 3 4.1.3 Optional Cutter Module 4.2 Car e / Handl i ng of the Me di a and Ri bbon The swing cutter and rotary cutter are av ailable as an option. They are both cleaned in the same way . When remov ing the Cutter Cov er of the rotary cutter unit, rem ove the s[...]

  • Page 35

    5. TROUBLESHOOTING ENGLISH V E RSION EO1-33036 5.1 Error Mess ages E5- 1 5. TROUBLESHOOTING This chapter lists the error messag es, possible problems, and their solutions. 5.1 Error Messages Error Messages Problems/Causes Solutions HEA D OPEN The Print Head Block is opened in Online mode. Close the Print Head Block . HEA D OPEN **** Feeding or prin[...]

  • Page 36

    5. TROUBLESHOOTING ENGLISH V E RSION EO1-33036 5.2 Poss ible Problem s E5- 2 5.1 Er r or M essages (Cont.) Error Messages Problems/Cause Solutions NO PA PER **** 1. The media has run out. 2. The media is not loaded properly. 3. The media is slack . 1. Load new media. Then press the [RESTA RT] key. 2. Reload the media correctly . Then press the [RES[...]

  • Page 37

    5. TROUBLESHOOTING ENGLISH V E RSION EO1-33036 5.3 Rem ovi ng J am m ed Media E5- 3 5.3 Removing Jammed Media This section describes in detail how to remo ve jammed m edia from the printer. 1. T urn off and unplug the printer. 2. Open the T op Cover. 3. T urn the Head Lever to Free position, then open the Ribbon Shaft Holder Plate. 4. Open the Prin[...]

  • Page 38

    5. TROUBLESHOOTING ENGLISH V E RSION EO1-33036 5.4 Threshold S et ting E5- 4 5.4 Threshold Setting To maintain a constant print position the printer uses the Transm issive Sensor to detect the gap between labels by measuring the amount of light passing through the media. When the m edia is pre-printed, the darker (or m ore dense) inks can interfere[...]

  • Page 39

    APPE NDIX 1 SPECIFICATIONS ENGLISH V E RSION EO1-33036 A1.1 Prin ter EA1- 1 A PPENDIX 1 SPECIFICA TIONS Appendix 1 describes the printer specifications and supplies for use on the B- SX5T printer. A 1.1 Printer The following is the printer specifications. Model Item B-SX5T-T S10-QQ/QQ-US B-SX5T -TS10-QP Supply v oltage Power consumption During a pr[...]

  • Page 40

    APPE NDIX 1 SPECIFICATIONS ENGLISH V E RSION EO1-33036 A1.2 Op tions EA1- 2 A 1.2 Options Option Name Type Description Swing cutter m odule B-4205-QM A stop and cut swing cutter. Rotary cutter m odule B-8204- QM Rotary cutter PCMCI A interface board B-9700- PCM-QM This board enables the use of the following PCMCIA cards. LAN card: 3 COM 3CCE589ET ([...]

  • Page 41

    APPE NDIX 1 SPECIFICATIONS ENGLISH V E RSION EO1-33036 A1.3 M edia EA1- 3 A 1.3.1 Media T y pe (Cont. ) [U nit: mm ] Cut mode Labe l dispensing m ode Item Batch mode Strip mode Rotary cutter Sw ing cutter Labe l 10.0 – 1500.0 25.4 – 1500.0 38.0 - 1500.0 38.0 – 1500.0 M e dia pitch Tag 10.0 – 1500.0 ---- 3” /sec., 5”/se c.: 30.0 – 1500[...]

  • Page 42

    APPE NDIX 1 SPECIFICATIONS ENGLISH V E RSION EO1-33036 A1.3 Media EA1- 4 A 1.3.2 Detection A rea of the Transmissiv e Sensor (Cont.) <Tag paper with square holes> A 1.3.3 Detection A rea of the Reflectiv e Sensor The Reflective Sensor is m ovable from the centre to the left edge of media. The reflection factor of the Black Mark m ust be 10% o[...]

  • Page 43

    APPE NDIX 1 SPECIFICATIONS ENGLISH V E RSION EO1-33036 A1.4 Ribbon EA1- 5 A 1.3.4 Effective Print A rea (Cont.) The figure below show s the effective print area on the media. A 1. 4 Ribbon Please mak e sure that the ribbon being used is approved by TOSH IBA TEC. The warranty does not apply to any problem caused by using non-approv ed ribbons. For i[...]

  • Page 44

    APPENDIX 2 M ESSAGES AND LEDS ENGLISH V E RSION EO1-33036 APPENDIX 2 MESSAGES AN D LEDS EA2- 1 A PPENDIX 2 MESSA GES A ND LEDS Appendix 2 describes the LCD m essages display ed on the operation panel. Symbols in the message 1: : The LED is illuminated. : The LED is flashing. : The LED is unlit. 2: ****: the number of unprinted m edia. Up to 9999 (i[...]

  • Page 45

    APPENDIX 2 M ESSAGES AND LEDS ENGLISH V E RSION EO1-33036 APPENDIX 2 MESSAGES AN D LEDS EA2- 2 N OTES: • If a comm and error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [ LF] and [N UL] will not be displayed.) Example 1 [ESC] T20 G 30 [LF ] [NUL] Comm and error The [...]

  • Page 46

    APPENDIX 3 INTERF ACE ENGLISH V E RSION EO1-33036 APPENDIX 3 INTERFAC E EA3-1 A PPENDIX 3 INTERFA CE  Interface Cab les To prevent radiation and reception of electrical noise, the interface cables m ust meet the following requirements: • Fully shielded and fitted with m etal or metallised connector housing s. • Keep as short as possible. [...]

  • Page 47

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 - 33036 APPENDIX 4 PRINT SAMPLES EA4 - 1 APPENDIX 4 PRINT SAMPLES n Font[...]

  • Page 48

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 - 33036 APPENDIX 4 PRINT SAMPLES EA4 - 2 APPENDIX 4 PRINT SAMPLES (Cont.) n Bar codes JAN8, EAN8 MSI Interleaved 2 of 5 CODE39 (Standard) NW7 JAN13, EAN13 UPC - E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC - E+2 digits UPC - E+5 digits EAN8+2 digits EAN8+5 digits UPC - A UPC - A[...]

  • Page 49

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 - 33036 APPENDIX 4 PRINT SAMPLES EA4 - 3 APPENDIX 4 PRINT SAMPLES (Cont.) UPC - A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC RSS - 14 RSS - 14 Stacked RSS - 14 Stacked Omnidirectional RSS Limited RSS Expanded Data Matrix PDF417 QR co[...]

  • Page 50

    GLOSSARIES ENGLISH V E RSION EO1-33036 GLOSSAR IES GLOSSA RIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accu[...]

  • Page 51

    GLOSSARIES ENGLISH V E RSION EO1-33036 GLOSSAR IES Pr e-printed m edia A type of media on w hich characters, logos, and other designs hav e been already printed. Print head el ement The thermal print head consists of a single line of tiny resistiv e elements and when current is allowed to flow through each elem ent it heats up causing a small dot t[...]

  • Page 52

    INDEX ENGLISH V E RSION EO1-33036 INDEX INDEX A Auto ribbon saving 2-13 B Backing paper A1-3 Bar code A1-1 Batch mode 2- 9 Black m ark 2-8, A1- 2, A1-4 Black m ark length A1- 3 Black m ark sensor 2-8, 4- 2 Built- in rewinder 2-10 C Centronics 1-3, 2- 3 Cut mode 2- 11 Cutter module 2- 11, 4-3, A1- 2 D Dimensions 1- 3 E Effective P rint length A1- 3 [...]

  • Page 53

    INDEX ENGLISH V E RSION EO1-33036 INDEX S Serial interface 1-3 Strip mode 2- 9 Strip module 2- 9, A1-2 Supply v oltage A1-1 T Tag A1-2 Test print 2-15 Thermal direct 2- 15, A1-1 Thermal transfer 2- 15, A1-1 Threshold setting 5- 4 Transmissive sensor 2- 15, A1-3 Two-dim ensional code A1-1 U USB interface 1- 3, 2-3, A1- 2 W Weight A 1-1[...]

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    M EO1-33036B[...]